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Our commitments

« Acting in our customers’ and society’s best interests, every day »


One of our ambitions is to ensure that a balance is maintained between economic development and sustainable development. As there cannot be one without the other, for several years now, Crédit Agricole Assurances has been committed to making environmental protection and corporate social responsibility central principles underlying the company’s operations and all of the Group's activities. In this way, each employee can participate in and contribute to the company’s CSR strategy.

Our Corporate Social Responsibility (CSR) strategy revolves around strong commitments that inspire all our actions and create value for the company.

CAA, a socially responsible and committed operator

In response to the key issues facing the company – including those related to its offerings and investments, which are its current priorities – Crédit Agricole Assurances has developed a CSR policy that defines the scope of its actions and is adapted to its three roles: as an insurer, an investor and a business.


FReD, a Crédit Agricole Group index that guides us

FReD is the name of the system used to coordinate the Crédit Agricole Group’s CSR strategy in which Crédit Agricole Assurances is participating.

FReD is a participative and adaptable scheme designed to promote and continuously improve the Crédit Agricole S.A. Group’s CSR actions while leaving subsidiaries the freedom to choose their priorities. This approach is based on three reference standards that correspond to the three dimensions of sustainable development: 

  • FIDES: economic dimension
  • RESPECT: social dimension
  • DEMETER: environmental dimension

Each year, a FReD action plan is defined, comprising 6 projects (2 actions per pillar).



Code of conduct

The Crédit Agricole Assurances Code of Conduct has been devised in order to clarify and structure the debate on Sustainable Development and Citizenship issues.

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