(1) This amount at 31 December 2019 corresponds to the net income of CA life Greece xbrli:shares iso4217:USD iso4217:EUR xbrli:pure iso4217:USD xbrli:shares iso4217:EUR xbrli:shares iso4217:EUR xbrli:shares 969500K2MUPSI57XK083 2019-12-31 969500K2MUPSI57XK083 2020-12-31 969500K2MUPSI57XK083 2019-01-01 2019-12-31 969500K2MUPSI57XK083 2020-01-01 2020-12-31 969500K2MUPSI57XK083 2019-01-01 2019-12-31 ifrs-full:AggregateContinuingAndDiscontinuedOperationsMember 969500K2MUPSI57XK083 2020-01-01 2020-12-31 ifrs-full:AggregateContinuingAndDiscontinuedOperationsMember 969500K2MUPSI57XK083 2019-01-01 2019-12-31 969500K2MUPSI57XK083 2020-01-01 2020-12-31 969500K2MUPSI57XK083 2019-01-01 2019-12-31 ifrs-full:DiscontinuedOperationsMember 969500K2MUPSI57XK083 2020-01-01 2020-12-31 ifrs-full:DiscontinuedOperationsMember 969500K2MUPSI57XK083 2019-01-01 969500K2MUPSI57XK083 2018-12-31 969500K2MUPSI57XK083 2019-01-01 2019-12-31 ifrs-full:AccumulatedOtherComprehensiveIncomeMember 969500K2MUPSI57XK083 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CONTENTS
Message from
the Chairman and the Chief Executive Officer
2
4
7
2020 Profile
2020 Key figures
PRESENTATION OF
RISK FACTORS AND RISK
CRÉDIT AGRICOLE ASSURANCES
11
MANAGEMENT PROCEDURES
109
1
5
6
Information concerning the share capital
and shareholders
Risk factors
110
120
128
12
14
Internal control and risk management procedures
Quantitative and qualitative information
2020 Main events
History of the Company
The business lines of Crédit Agricole Assurances
Solvency
14
16
20
CONSOLIDATED FINANCIAL
STATEMENTS AT 31 DECEMBER 2020
General information
137
138
141
ECONOMIC, SOCIAL
AND ENVIRONMENTAL INFORMATION 23
Consolidated financial statement
Notes to the consolidated financial statements
2
3
4
149
Introduction
24
29
38
40
Statutory auditors' report on the consolidated
financial statements
Acting as a responsible insurer
Acting as a responsible investor
Acting as a responsible company
266
CREDIT AGRICOLE ASSURANCES
PARENT COMPANY FINANCIAL
STATEMENTS AT 31 DECEMBER 2020
Financial statements of
Crédit Agricole Assurances S.A.
7
8
271
CORPORATE GOVERNANCE
55
Report on the Corporate Governance
Management bodies at 31 December 2020
Compensation policy
56
89
91
272
275
Notes to the individual financial statements
Statutory auditors' report on
the annual financial statements
Statutory auditors' report
on related party agreements
285
95
GENERAL INFORMATION
Memorandum and articles of association
Information on the Company
289
290
296
2020 OPERATING
AND FINANCIAL REVIEW
Business activity and information on the
Crédit Agricole Assurances Group
97
Persons responsible for the Universal Registration
Document and auditing the financial statements
98
298
300
Crédit Agricole Assurances S.A. financial statements 106
Cross-Reference tables for the Universal
Registration Document
UNIVERSAL
REGISTRATION
DOCUMENT 2020
ANNUAL REPORT
The universal registration document has been filed on 7 April 2021 with the AMF as competent authority under
Regulation (EU) 2017/1129 without prior approval pursuant to Article 9 of Regulation (EU) 2017/1129.
The universal registration document may be used for the purposes of an offer to the public of financial securities
or admission of financial securities to trading on a regulated market if completed by a financial securities note
and, if applicable, a summary and any amendments to the universal registration document. The whole is
approved by the AMF in accordance with Regulation (EU) 2017/1129.
This is a translation into English of the universal registration document of the Company issued in French and it
is available on the website of the Issuer.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
1
MESSAGE FROM
THE CHAIRMAN AND THE CHIEF EXECUTIVE OFFICER
NICOLAS DENIS
Chairman of Crédit Agricole Assurances
PHILIPPE DUMONT
Chief Executive Officer of Crédit Agricole Assurances
020 will remain an exceptional year in many regards
with the crisis that has affected all our lives. In this
increasingly complex, evolving and uncertain situation
The No. 1 insurer in France, Crédit Agricole Assurances is
ranked No. 1 and No. 5 respectively in the two main areas
of personal insurance and property and liability insurance
in France(1). With these performances, Crédit Agricole
Assurances has once again illustrated the relevance and
effectiveness of the Crédit Agricole Groups bancassurance
model, having worked for more than 30 years on building
up a comprehensive and diversified insurance business.
Always serving its customers, Crédit Agricole Assurances
endeavours to establish a relationship of trust and closeness
over the long term, putting their needs at the centre of what
we offer, from design through to claims handling, in order to
achieve excellence in our relations, which lies at the heart of
our Customer Project.
2
in terms of both peoples health and the economy, Crédit
Agricole Assurances can rely on its solid foundations to
make it through the current crisis while also playing its role
and upholding its responsibilities. Guided by the raison
d’être adopted by the Group in 2019 of “Working every day
in the interest of our customers and society”, Crédit Agricole
Assurances is committed to supporting and helping its
customers who have been hardest hit by the crisis and the
French economy, while also protecting its employees. Its
efforts therefore fall within the framework of its three core
values – Customer, Human and Societal – which form the
basis of the Credit Agricole Groups Project.
Despite the unprecedented crisis in 2020, Crédit Agricole
Assurances stepped up the diversification of its operations in
its priority business lines, protection of assets and individuals,
and unit-linked products in savings and retirement:
Crédit Agricole Assurances took action in the light of the
health and economic crisis, adopting support measures
and contributions to solidarity funds representing close
to €350 million for the Crédit Agricole Group, thereby
reasserting its role as insurer, investor and responsible
business. In particular, the Group supported its business
customers by providing a €239 million non-contractual
support programme inspired by its mutualist values. The
Group also contributed €38 million to the solidarity fund
set up by the public authorities for very small businesses
and the self-employed in sectors particularly affected
by the crisis. In addition, the Group participated in the
exceptional contribution of supplementary health insurers
to the expenses related to the management of the Covid-19
epidemic for €40 million. Lastly, the Group contributed to the
solidarity fund set up by the Crédit Agricole Group to help
the elderly and has set up a solidarity fund for health workers
fighting against the spread of the epidemic. As an investor,
the Group also allocated €250 million to support economic
recovery and boost the healthcare sector.
zzin property casualty insurance, the Group achieved
further growth with revenues of €4.8 billion in 2020. The
Group continued to develop in terms of both the quality
of its customer relations and in terms of the number of
policies, with a net addition of 508 thousand policies in
2020, bringing the total number of policies to 14.6 million
at the end of the year. The number of products held by
our customers increased within our networks in France
and internationally, reflecting the Groups growth potential
in this business segment;
zzin personal protection, revenue totalled €4.2 billion, up
across all three areas of death disability insurance,
creditor insurance and group insurance;
zzin savings retirement, at the end of 2019, the Group
began to refocus its activities on unit-linked products,
which resulted in 2020 in net inflows of €4.9 billion and an
(1) Source: LArgus de l’assurance, 18 December 2020, data at end-2019.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
2
MESSAGE FROM THE CHAIRMAN AND THE CHIEF EXECUTIVE OFFICER
increase in the proportion of unit-linked business in gross
investments fit in fully with the Crédit Agricole Groups climate
strategy and contribute to its ambition of establishing itself
as European leader in responsible investment by 2022.
inflows of 9.8 percentage points year-on-year to 38.7%.
Life insurance outstandings totalled €308 billion at end-
2020, with unit-linked products representing 24.2%,
the highest level achieved by the Group. The aim of the
inflow policy adopted is to protect the long-term interests
of customers against the backdrop of continuing low
interest rates. This new policy is based on general wealth
management advice including personalised saving
suggestions suited to savers’ needs, while also giving
them freedom of choice. In order to protect potential future
remuneration from euro-denominated contracts, Crédit
Agricole Assurances also added around €800 million to
its policyholder participation reserve, representing 5.6%
of Euro outstandings.
Withnetincome(Groupshare)of1.2billionfortheyearanda
solvency ratio of 227% under Solvency II as at 31 December
2020, Crédit Agricole Assurances demonstrated its resilience
during this year of the health crisis, and once again proved
its solid financial basis in an uncertain economic environment
with continuing very low interest rates. Not taking account
of exceptional items relating to the health crisis(1)
and the
balance paid to Credit Agricole S.A.(2), net income (Group
share) totalled €1.4 billion in 2020.
To a very large extent, these impressive results are thanks
to the companys great ability to innovate and adapt to
change, which has always been Crédit Agricole Assurances’
strength.
Intragroup synergies were strengthened further, in particular
with Amundi within the framework of the marketing of
retirement savings plan as a result of the PACTE law.
The Group has developed new products and activities in
ordertobetterrespondtoitscustomersneedsandcapitalise
on new sources of growth, which constitutes a core part of
its 2022 Medium-Term Plan. In France, at the end of 2020,
Crédit Agricole Assurances launched its business property
casualty operations, allowing it to create a comprehensive
and unique bancassurance model for businesses in addition
to the health, death disability and retirement solutions
already available. In order to enlarge its range of services,
the Group also signed a strategic agreement concerning
assistance services in the French market with Europ
Assistance and acquired a 50% stake in Europ Assistance
France, the services entity providing the Europ Assistance
groups expertise and resources in France. Outside France,
Crédit Agricole Assicurazioni was a winner in the Future
Bancassurance Awards 2020 in November 2020 in Milan
for its CA Vita Fiducia Sostenibile investment offering, which
combines performance with environmental and social
sustainability.
Outside France, Crédit Agricole Assurances capitalised on
the success of its bancassurance model and continued to
expand by means of distribution agreements with external
partners. The Group strengthened its position outside
France in 2020: in Portugal, with the announcement of an
agreement with Novo Banco to acquire 25% of non-life
insurance company GNB Seguros, thereby increasing the
Groups stake in GNB Seguros to 100% of share capital,
which also includes a 22-year non-life insurance distribution
agreement between Novo Banco and GNB Seguros to
distribute GNB Seguros policies in Portugal; in Spain, with
subsidiary Abanca Seguros Generales starting to sell its first
non-life insurance products in January 2021.
In addition, as part of its Social Project, Crédit Agricole
Assurances has continued with its social commitment to
inclusion with its 10th “Caregivers” call for projects. The
Group is engaged in a policy to sponsor family caregivers
by financing local community projects throughout France.
Since 2010, it has supported 170 local projects and paid out
close to €2.5 million.
These innovations fit in fully with the Human Project –
responsibility on a local level, as part of which the Group
intends, by capitalising on its bancassurance model,
to put people at the heart of the customer relationship,
while also making its operations digital. Crédit Agricole
Assurances therefore took action during the crisis to remain
accessible and maintain the service standards expected
by its policyholders by simplifying and digitising a number
of processes, which helped it to continue to operate and
provide services for its customers,
Crédit Agricole Assurances is also positioned as a
leading name in energy transition, with new investments
in infrastructure projects and renewable energies in 2020
such as the acquisition of 30% of EF Solare, Europes
leading photovoltaic energy company, the second-largest
hydroelectric power portfolio in Portugal with Engie and
Mirova, and European Locomotive Leasing, a pan-European
supplier of electric locomotive leasing solutions with AXA
Investment Managers – Real Assets. In late 2020, the Group
invested in wind and solar power infrastructure projects
representing 2.9 GW of installed capacity in France. These
With the support of partner banks and drawing on our solid
economic fundamentals, as well as the commitment of our
staff, we are confident that we will be able to maintain the
close relationship we have established with our customers.
(1) These items include solidarity and support measures (contribution to the French government solidarity fund to support micro-companies and independent professionals,
contribution to the Crédit Agricole Group’s solidarity fund for the elderly, cost of the mutualist support programme on the loss of business guarantee and non-contractual
support to help the vulnerable), representing a total impact of around -€140 million in terms of net income (Group share), as well as the exceptional contribution of
supplementary health insurers to the expenses related to the management of the Covid-19 epidemic (-€15 million in terms of net income (Group share)).
(2) Crédit Agricole Assurances paid Crédit Agricole S.A. a cash balance of €54 million (€49 million net of tax) due to the early repayment of redeemable subordinated notes
in the amount of €1 billion in total. These redemptions followed a new €1 billion issue of perpetual subordinated bonds in July 2020.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
3
2020 PROFILE
A group which covers all its clients’ insurance
needs, via its 3 main business lines
in France and abroad
3 ways of distribution
86% 8%
6%
BANCASSURANCE
MODEL(1)
Distribution of personal insurance,
property casualty and creditors
insurance in Crédit Agricole groups
banking networks.
GROUP
EXTERNAL
PARTNERSHIPS(1)
PARTNERSHIPS(1)
Internal financial partners together with
complementary channels (internet,
Presence via external partnerships.
Example: presence in Japan in
partnerships with local banks.
independant wealth management advisers,
network dedicated to health professionals).
(ITALIE)
(POLAND)
(1) As a percentage of total revenue.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
4
2020 PROFILE
2020 GROSS
REVENUES
Geographic coverage
€29.4
billion
OF WHICH
84.6
%
5,100
(€24,9 billion)
EMPLOYEES
IN FRANCE
AND
15.4
%
ABROAD
(€4.5 billion
)
JAPAN
SAVINGS/
RETIREMENT(1)
IRELAND
POLAND
GERMANY
69%
LUXEMBOURG
FRANCE
ITALY
PROPERTY
CASUALTY(1)
PORTUGAL
SPAIN
16%
GREECE*
DEATH
DISABILITY/
Presence of a subsidiary
Distribution of CACI products
CREDITOR/
GROUP INSURANCE(1)
Personal insurance subsidiary or branch
Property-Casualty subsidiary
*Run-oꢀ activities
15%
(1) As a percentage of total revenue.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
5
ORGANISATION
OF CRÉDIT AGRICOLE GROUP AND
CRÉDIT AGRICOLE ASSURANCES
At 31 December 2020, the Crédit Agricole
10.9 M
Group includes Crédit Agricole S.A.,
as well as all of the Regional Banks and
Local Banks and their subsidiaries.
MUTUAL SHAREHOLDER WHO
HOLD MUTUAL SHARES IN
2,410
LOCAL BANKS
FLOAT
39 CAISSES RÉGIONALES
Jointly holding the majority of
Crédit Agricole S.A.’s share capital
through SAS Rue La Boetie(1)
30.9%
INSTITUTIONAL INVESTORS
8.0%
INDIVIDUAL SHAREHOLDERS
100%
25%
Political link
5.8%
EMPLOYEE SHARE OWNERSHIP PLANS (ESOP)
Fédération Nationale
du Crédit Agricole
(FNCA)
Sacam
Mutualisation
N-S(2)
TREASURY SHARES
44.7%
55.3%
Asset gathering: Crédit Agricole Assurances, Amundi, Indosuez Wealth Management
Retail banking: LCL, International retail banking (Crédit Agricole Italia, Crédit Agricole Bank Polska,
Crédit Agricole Egypt, Crédit du Maroc, Crédit Agricole Ukraine, Crédit Agricole Serbia)
Specialised financial services: Crédit Agricole Consumer Finance, Crédit Agricole Leasing Factoring
Large customers: Crédit Agricole Corporate Investment Bank, Caceis Investor Services
Specialised business and subsidiaries: Crédit Agricole Immobilier, Uni-Médias, Crédit Agricole Payment Services,
Crédit Agricole Capital Investissement Finance, Crédit Agricole Group Infrastructure Platform
100%
98%
100%
100%
100%
100%
100%
2%
La Médicale
Pacifica
CAAS
Predica(3)
Spirica
CACI
100%
94%
100%
100%
100%
Viavita(5)
CALIE
100%
100%
CA Vita
100%
100%
38%
62%
CA Life
Japan
Space
Holding
Assurme
Space Lux
CA
Assicurazioni
CA Life
Greece
100%
100%
100%
100%
CACI
Life
CACI
Non-Life
GNB
Seguros
(4)
CACI Re
Finaref RD
Savings/Retirement: Predica, Spirica, CA Vita, CALIE, CA Life Greece, CA Life Japan
Death disability/Creditor/Group insurance: Predica, Pacifica, La Médicale, CA Vita, CA Life Japan,
GNB Seguros, CACI Life, CACI Non-Life, CACI Re, Finaref RD
Property Casualty: Pacifica, La Médicale, GNB Seguros, CA Assicurazioni, Finaref RD
Other entities: CAAS is the common employer for Crédit Agricole Assurances, Predica, CACI Gestion and CAAGIS employees,
Viavita is a personal care services company, Assurme is a broker, CACI, Space Lux and Space Holding are holdings
The digram above represents the scope of consolidation of the Crédit Agricole Assurances group, with the exception of consolidated
structured entities, associates, joint ventures and property investment companies (6)
.
(1) The Regional Bank of Corsica, 99.9% owned by Crédit Agricole S.A., is a shareholder of Sacam Mutualisation.
(2) Non-significant.
(3) Finaref Vie has been absorbed by Predica (retroactive merger to 1 January 2020).
(4) Finaref RD has been transferred by CACI S.A. to CACI Non-Life in 2020, then absorbed by CACI Non-Life on 1 January 2021.
(5) On 13 January 2021, Pacifica has acquired 50% of Europ Assistance France and sold Viavita to Europ Assistance France.
(6) Excluding the following non-insurance fully consolidated entities: Iris holding, Holding Euromarseille, Predica Infra, Vaugirard infra, Alta Vai.
The main transactions signed between related parties, consolidated companies and key executives of Crédit Agricole Assurances Group at 31 December 2020,
are described in the section entitled “General framework – information on related parties” of Crédit Agricole Assurances’ consolidated financial statements.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
6
2020 KEY FIGURES
Rankings
NET INCOME
GROUP SHARE
1.2
billion
No1
No1
INSURER(2)
BANCASSURANCE
GROUP(1)
EQUITY –
GROUP SHARE
16
billion
No1
No1
INDIVIDUAL DEATH
DISABILITY
INSURER(3)
PERSONAL INSURANCE
PROVIDER(2)
LIFE INSURANCE
OUTSTANDINGS
308
billion
No5
No2
PROPERTY CASUALTY
INSURER(2)
CREDITOR
INSURER(4)
SATISFACTION INDEXES
90%
(1) Internal source CAA, data at end 2019.
Crédit Agricole Assurances is considered as
a bancassureur because of its membership to
Crédit Agricole group, which includes banking
distribution network selling the insurance
products.
(2) Source: LArgus de l’assurance, 18 December
2020, data at end 2019.
(3) Source: LArgus de l’assurance, 10 April 2020,
data at end 2019.
IN LIFE INSURANCE
Crédit Agricole and LCL
No1
CAR, HOME AND HEALTH
BANCASSURANCE
GROUP(5)
customers’ rate of SATISFACTION
(4) Source: LArgus de l’assurance, 4 September
2020, data at end 2019.
(5) Source: LArgus de l’assurance, 23 October
2020, data at end 2019.
93%
IN NON-LIFE INSURANCE
Customers’ rate of SATISFACTION
after a claim in property and casualty
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
7
2020 KEY FIGURES
Financial information
CHANGE IN GROSS REVENUES
BY BUSINESS LINE (IFRS)
GROSS REVENUES UNDER IFRS
(in € billions)
37.0
Variation
%
33.5
(in € billions)
2018
25.7
4.2
2019
28.5
4.5
2020
20.4
4.8
29.4
29.4
4.2
Death Disability/
Creditor/Group insurance
Property Casualty
Savings/Retirement
Property Casualty
(28.4%)
7.6%
4.8
Death Disability/ Creditor/
Group insurance
20.4 Savings/Retirement
3.7
4.0
4.2
6.0%
TOTAL
33.5
37.0
29.4
(20.4%)
2018
2019
2020
2020
by business line
CHANGE IN OPERATING INCOME AND NET INCOME GROUP
SHARE
OPERATING INCOME AND NET INCOME GROUP SHARE
(in € millions)
2,400
2,296
Variation
2,036
(in € millions)
2018
2,296
1,331
2019
2,400
1,518
1,518
2020
2,036
%
(15.2%)
(19.0%)
(5.5%)
Operating income
Net Income Group share
Operating income
1,518 1,518
1,469(1)
1,331
1,434(2)
Net income group
share restated
1,230
1,230
Net Income Group share restated 1,469(1)
1,434(2)
Net income group share
(1) Restatement of a cash balance for a total of €138 million linked to the early
repayment of a subordinated debt.
(2) Restatement of exceptional items related to the health context (solidarity andsupport
measures for a total impact of nearly €140 million and the exceptional contribution
of supplementary health insurers to the expenses related to the management of the
Covid-19 epidemic for €15 million) and a cash balance for a total of €49 million linked
to the early repayment of redeemable subordinated debts.
2018
2019
2020
CHANGE IN BALANCE SHEET DATA
Variation
BALANCE SHEET DATA
(in € billions)
437.0
425.4
382.5
(in € billions)
2018
382.5
14.9
2019
425.4
16.2
2020
437.0
16.3
%
2.7%
0.1%
Total balance sheet
Equity Group share
Total balance sheet
Equity Group share
14.9
2018
16.3
2020
16.2
2019
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
8
2020 KEY FIGURES
CHANGE IN LIFE INSURANCE OUTSTANDINGS
LIFE INSURANCE OUTSTANDINGS
(in € billions)
Variation
%
308.3
304.2
(in € billions)
2018
285.2
21.0%
2019
304.2
22.8%
2020
308.3
24.2%
285.2
Life insurance outstandings
Share of unit-linked
1.4%
Outstandings
+1.4 pp
Share of unit-linked
24.2%
22.8%
21.0%
2018
2019
2020
Extra-financial information
CHANGE IN NUMBER OF EMPLOYEES
BY GEOGRAPHIC AREA(1)
RÉPARTITION DES EFFECTIFS
PAR ZONE GÉOGRAPHIQUE
Variation
%
2018
2,543
456
2019
2,500
520
2020
2,600
557
18%
International
France
4.0%
7.1%
International
CRÉDIT AGRICOLE
ASSURANCES GROUP
2,999
3,020
3,157
4.5%
(1) Note 9 section 1 of the consolidated financial statements
82%
France
227
%
of Solvency II ratio
estimated on 31 December 2020 on the standard formula basis.
STANDARD POOR'S RATING OF CRÉDIT AGRICOLE ASSURANCES'
MAIN OPERATING SUBSIDIARIES
(Last rating action: 21 October 2020)
stable outlook
A
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
9
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
10
1
PRESENTATION OF
CRÉDIT AGRICOLE ASSURANCES
INFORMATION CONCERNING THE SHARE
CAPITAL AND SHAREHOLDERS
Ownership structure at 31 December 2020
and changes over three years
Recent changes in share capital
Dividends – Distributions
THE BUSINESS LINES OF CRÉDIT
AGRICOLE ASSURANCES
Business and organisation
12
16
16
16
17
17
18
12
12
13
Savings and Retirement
Death disability/Creditor/Group insurance
Property Casualty insurance
Events in 2020
2020 MAIN EVENTS
14
14
SOLVENCY
Quantitative requirements (pillar 1)
Qualitative requirements (pillar 2)
20
20
20
HISTORY OF THE COMPANY
Information to the public and supervisory
authority (pillar 3)
21
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
11
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
Information concerning the share capital and shareholders
1
INFORMATION CONCERNING THE SHARE
CAPITAL AND SHAREHOLDERS
OWNERSHIP STRUCTURE AT 31 DECEMBER 2020 AND CHANGES
OVER THREE YEARS
The table below shows the changes in the number of shares of Crédit Agricole Assurances and their ownership over the last three years:
Shareholders
Crédit Agricole S.A.
Other
31/12/2020
149,040,366
1
31/12/2019
149,040,361
6
31/12/2018
149,040,361
6
TOTAL
149,040,367
149,040,367
149,040,367
At 31 December 2020, the share capital of Crédit Agricole
Assurances S.A. is divided into 149,040,367 ordinary shares, each
with a par value of €10.
On 31 December 2020, there was no Crédit Agricole Assurances
Group employee shareholding in the share capital of Crédit Agricole
Assurances S.A.
Company shares have not been the subject of any public offering
and are not admitted for trading on any regulated market.
RECENT CHANGES IN SHARE CAPITAL
The table below shows changes in the share capital of Crédit Agricole Assurances S.A. over the last five years:
Amount of the share capital
Date and type of transaction
(in euros)
1,490,403,670
1,490,403,670
1,490,403,670
1,490,403,670
1,490,403,670
Number of shares
149,040,367
Share capital at 31 December 2016
Share capital at 31 December 2017
Share capital at 31 December 2018
Share capital at 31 December 2019
Share capital at 31 December 2020
149,040,367
149,040,367
149,040,367
149,040,367
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
12
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
Information concerning the share capital and shareholders
DIVIDENDS – DISTRIBUTIONS
Crédit Agricole Assurances’ dividend distribution policy is in line with
the Crédit Agricole S.A. Groups dividend distribution policy.
The General Meeting of Shareholders called to approve the accounts
for the year may grant to each shareholder, for all or part of the
dividend being distributed, or for the interim dividends, a choice
between payment of the final or interim dividends in cash or in shares.
The dividend distribution policy, defined by the Board of Directors, is
based on an analysis which takes account in particular of historical
dividends, the financial position, and the results of the company.
1
In respect of the years 2017 to 2019:
The Board of Directors may propose in General Meeting of
Shareholders that part of distributable earnings be retained or
appropriated to one or more reserve accounts. These reserves may
receive any appropriations decided by the General Meeting, on the
proposal of the Board of Directors, in particular with a view to the
amortisation or reduction of the capital through the reimbursement
or purchase of shares.
zza dividend of €8.13 per share, amounting to a total of
€1,211,698,183.71 was distributed in cash to shareholders
for 2017;
zza dividend of €7.99 per share, amounting to a total of
€1,190,832,532.33 was distributed in cash to shareholders
for 2018;
zza dividend of €8.89 per share, amounting to a total of
€1,324,968,862.63 was distributed in cash to shareholders
for 2019.
The balance of distributable earnings is attributed to shareholders
in proportion to their shareholding in the company as a dividend
distribution.
In respect of the year 2020:
In addition, the General Meeting of Shareholders may decide to
distribute sums deducted from distributable reserves.
zzthe Board of Directors decided on 10 December 2020 to pay an
interim cash dividend of €484,381,192.75, representing €3.25 per
share;
However, excluding the case of a capital reduction, no distribution
may be made to shareholders when shareholders’ equity is, or
would become following the distribution, less than the amount of
the share capital increased by reserves prohibited from distribution
by applicable laws.
zzthe Board of Directors decided on 9 February 2021 to propose
to the General Meeting of Shareholders planned on 27 April
2021, a final dividend of €4.10 per share, amounting to a total of
€611,065,504.70. Thus, the total dividend for 2020 amounts to
€1,095,446,697.45 globally and €7.35 per share.
The conditions for dividend payment approved by the General
Meeting of Shareholders are set by the latter or failing that, by the
Board of Directors, and the payment must occur within the time
period prescribed by the laws and regulations in force.
2020
7.35
2019
8.89
2018
7.99
2017
8.13
Dividend per share (in €)
Total dividend (in € millions)
1,095
1,325
1,191
1,212
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
13
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
2020 Main events
1
2020 MAIN EVENTS
CRÉDIT AGRICOLE ASSURANCES TAKES CRÉDIT AGRICOLE ASSURANCES
CRÉDIT AGRICOLE ASSURANCES
CONTINUES WITH ITS COMMITMENT
TO INCLUSION WITH ITS 10TH
ACTION TO SUPPORT ITS CUSTOMERS
MOST AFFECTED BY THE CRISIS AND
SUPPORT THE FRENCH ECONOMY
SUPPORTS ITS POLICYHOLDERS
REMOTELY WITH THE MA SANTÉ APP
“CAREGIVERS” CALL FOR PROJECTS
Crédit Agricole Assurances set up features to
support policyholders on the Ma Santé app,
in particular news about Covid-19, access to
online doctor consultations and psychological
support for beneficiaries. This platform was
developed further in 2020, with around 70%
of policyholders registering and 60% of their
invoices sent in electronic format. It also
allowed for over 3,000 doctor consultations to
be conducted online over the year.
Crédit Agricole Assurances took action in the
light of the health and economic crisis relating
to the Covid-19 pandemic with the adoption
of support measures and contributions
to solidarity funds representing close to
€350 million for the Crédit Agricole Group,
thereby reasserting its role as insurer, investor
and responsible business.
For 10 years, Crédit Agricole Assurances has
been engaged in a policy to sponsor family
caregivers by financing community projects
throughout France. Caregivers play a key role
in intergenerational solidarity and home care
for dependent people.
Since 2010, Crédit Agricole Assurances has
received over 1,300 applications, mainly from
the Regional Banks that promote the initiative.
At the end of 2020, 170 local projects to help
family caregivers had been financed and more
than €2.5 million distributed.
In particular, the Group supported its business
customers by providing a €239 million non-
contractual support programme inspired by
its mutualist values, primarily for customers
holding
a
multi-risk business insurance
policy with loss of business. This programme
benefited around 50,000 professionals and
farmers and 30,000 healthcare professionals.
HISTORY OF THE COMPANY
Creation of a single IT
and back-office platform
managing 20 million
policies
Creation of CACI –
Creation of Pacifica –
Development of Property
Casualty business
Development of creditor
insurance business managed
from Dublin in 10 countries
Pacifica
Property casualty
CACI
Creditor insurance
CAAGIS
IT and back-office platform
1986
1990
2004
2008
2009
2010
2011
Spirica LifeSide
Patrimoine
Predica
UAF La Médicale
de France
Crédit Agricole Assurances
Creation of
Crédit Agricole Assurances-
Holding company of a group
including Predica, Pacifica,
CACI and international
subsidiaries
Life insurance
Life insurance
Creation of Predica –
Merger with UAF and
integration of La Médicale de
France and UAF Patrimoine
Diversification and
enhanced presence
at top of range and
on web
Natural extension of banking
network’s savings business
into life insurance
Development of alternative
life and non-life networks
(Independant Financial
Advisors and healthcare
professionals)
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
14
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
2020 Main events
1
CRÉDIT AGRICOLE ASSURANCES SIGNS
A STRATEGIC PARTNERSHIP AGREEMENT
WITH EUROP ASSISTANCE FOR
CRÉDIT AGRICOLE ASSURANCES
CONTINUES TO PURSUE ITS
CRÉDIT AGRICOLE ASSURANCES
LAUNCHES ITS BUSINESS PROPERTY
INTERNATIONAL EXPANSION STRATEGY
CASUALTY INSURANCE OFFERING
ASSISTANCE ON THE FRENCH MARKET
In July 2020, a new life insurance subsidiary
Heralded as a key element of its 2022
Crédit Agricole Assurances and Europ
Assistance finalised the agreement concerning
the acquisition by Pacifica (Crédit Agricole
Assurances’ property casualty insurance
subsidiary) of a 50% stake in Europ Assistance
France, the main services entity of Europ
Assistance, in relation to the Groups expertise
and resources in the French market.
– CA Zycie – was founded in Poland and Medium-Term
Plan,
Crédit
Agricole
commenced operation in November.
Assurances’ business property casualty
insurance offering was launched at the end
of 2020. It comprises Multi-risk business
insurance, Fleet, Assignments, Transported
goods, Cyber and Civil Liability of Corporate
Officers cover. This supplements the group
In October 2020, Crédit Agricole Assurances
announced the signing of an agreement
with Novo Banco concerning the acquisition
of 25% of Portuguese non-life insurance
company GNB Seguros. Crédit Agricole
Assurances has thereby increased its stake
in GNB Seguros to 100%. The acquisition
also includes a 22-year non-life insurance
distribution agreement between Novo Banco
and GNB Seguros concerning the distribution
of GNB Seguros policies in Portugal.
retirement, death
disability and health
insurance products already available and will
enable the Group to offer a comprehensive
range of insurance solutions for businesses.
As of January 2022, Crédit Agricole
Assurances and its subsidiaries will assign all
their assistance activities in France to Europ
Assistance, which will become the assistance
partner of the Crédit Agricole Groups
insurance companies (Predica, Pacifica,
CAMCA, La Médicale).
In January 2021, the Spanish non-life
insurance joint venture equally owned with
Spanish banking group Abanca, Abanca
Seguros Generales, started selling its first
products within Abancas branch and digital
networks.
Crédit Agricole Assurances is therefore
expanding its range of services, with assistance
activities fitting in fully with the Crédit Agricole
Groups ambitions including in particular helping
customers at all times of their life.
Creation of CAAS
(Crédit Agricole
Assurances Solutions),
new common employer
for Crédit Agricole
Assurances, Predica,
CACI Gestion and
Life insurance
Increased ownership
Non-life insurance
partnership with
Abanca (Spain)
CA
partnership with
of CA Vita (Italy)
CAAGIS employees
Insurance Poland
Creval (Italy)
to 100%
2012
2014
2017
2018
2019
2020
The Group strengthens its international dimension through intragroup synergies and partnerships:
Xz2012: Acquisition of 100% of the share capitalof CA Vita
Xz2020: Acquisition of 9.8% of the share capital of
Credito Valtelinese S.p.A.
Xz2014: Creation of Crédit Agricole Insurance Poland (Non-life
Xz2020: Creation of Abanca Seguros Generales
insurance in Spain) in 50% joint-venture with Abanca
Xz2020: Acquisition of 100% of the share capitalof GNB
Seguros Non-life insurance in Portugal)
(Non-life
insurance in Poland)
Xz2018: Acquisition of 100% of the share capital of
Global Assicurazioni S.p.A.
(
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
15
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
The business lines of Crédit Agricole Assurances
1
THE BUSINESS LINES OF CRÉDIT AGRICOLE
ASSURANCES
BUSINESS AND ORGANISATION
Crédit Agricole Assurances is the largest insurance group in
France by written premiums (source: LArgus de l’assurance,
18 December 2020, data at end-2019) and the largest bancassurer(1)
in Europe (source: company, data at end-2019).
zzSavings Retirement;
zzDeath disability, Creditor and Group insurance;
zzProperty Casualty insurance.
Crédit Agricole Assurances’ strength also lies in its membership of
the Crédit Agricole Group, which enables it to draw on the efficiency
and performance of one of Europes largest banking groups, with
some 50,000 advisers serving 52 million customers worldwide.
These rankings are based on a full, competitive offering tailored to
the specific needs of each domestic market and each local partner.
Crédit Agricole Assurances Group companies cover all the insurance
needs of customers in France and abroad, through three core
business lines:
SAVINGS AND RETIREMENT
In 2019, Crédit Agricole Assurances is the largest life insurance
provider in France on the basis of written premiums (source: LArgus
de l’assurance, 3 July 2020, data at end-2019).
In France, Crédit Agricole Assurances distributes its products
primarily to the individual, wealth management, farming, small
business and corporate customers of the Crédit Agricole Regional
Banks (6,600 branches) and LCL (1,600 branches).
For more than 30 years, the Group has built its success on its
ability to meet the needs of its customers and distributors, thanks
to the quality of its offering and its proactive approach in a changing
environment.
In 2020, Les Dossiers de l'Épargne awarded the Excellence Label
to several of the Groups products, bearing witness to their quality:
Crédit Agricoles Floriane 2, Espace Liberté 3 and Floripro and UAF
Life Patrimoines Arborescence opportunités and Netlife.
In a climate of historically low bond yields, the Group proposes
diversified investment vehicles and an online management tool
designed for insurance. It can therefore offer customers a high
degree of flexibility no matter what their objectives are:
Internationally, Crédit Agricole Assurances operates through Crédit
Agricole Group entities in Italy, Luxembourg and Poland, where it
continues to export and tailor its bancassurance(1) expertise. It also
continues to expand through distribution agreements with outside
partners in Italy, Portugal, Japan and Luxembourg. In Poland, in order
to support CA Bank Polska in its retirement and unit-linked product
development strategy, a new life insurance subsidiary – CA Zycie –
was founded in 2020 and commenced operation in November.
zzsaving, passing on capital or financing projects (anticipating private
or professional transactions requiring financial resources, protecting
ones family and preparing for ones childrens future);
zzpreparing for retirement (providing solutions adapted to customers’
needs and income to ensure that they are comfortable when the
time comes).
In Italy, Crédit Agricole Assurances’ life insurance company, Crédit
Agricole Vita, was a winner in the Future Bancassurance Awards 2020
in November 2020 for its CA Vita Fiducia Sostenibile investment
offering, which combines performancewith environmental and social
sustainability.
In 2020, gross revenues from the savings business amounted to
€19.6 billion.
Gross revenues from the retirement business were €0.8 billion.
Crédit Agricole Assurances is ranked No. 2 in France (source:
LArgus de l’assurance, 18 September 2020, data at end-2019) in
terms of individual retirement savings plans on the basis of premiums
written. The Group continued in 2020 to roll out this new product
within its various networks and also increased intragroup synergies
by capitalising on its partnership with Amundi to develop the group
retirement savings plans, reflecting the Groups desire to enable its
customers and prospects to prepare for retirement as best possible.
In addition, the Group is also developing its business through
alternative networks, such as platforms and groups of independent
financial advisers, a network of 124 general insurance agents working
in 45 regional branches dedicated to healthcare professionals, online
brokers and private bankers.
(1) Crédit Agricole Assurances is called a bancassurer because of its membership of Crédit Agricole Group, whose banking distribution networks sell the insurance
products.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
16
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
The business lines of Crédit Agricole Assurances
DEATH DISABILITY/CREDITOR/GROUP INSURANCE
Crédit Agricole Assurances is Frances leading provider of individual
death disability insurance (source: LArgus de l’assurance,
10 April 2020, data at end-2019) and the second largest insurer in
creditor insurance (source: LArgus de l’assurance, 4 September 2020,
data at end-2019). Group insurance, a business first launched in 2015,
covered some 745,000 people at 1 January 2021.
Death disability products are sold through Crédit Agricole Groups
branch networks in France and abroad, as well as through a network
of general agents in France dedicated to healthcare professionals
and through partnerships with independent financial advisers.
1
Gross revenues from death disability business amounted to
€1.3 billion in 2020.
Through the combined expertise of its various insurance companies
in France and abroad, Crédit Agricole Assurances Group provides
individual and Group insurance solutions to customers seeking to:
The Crédit Agricole and LCL funeral expenses policies, as well as
La Médicales Médiprat, were awarded Les Dossiers de l'Épargnes
Excellence Label in 2019.
zzprotect themselves and their families against the financial
consequences of a serious life event (death, loss of independence,
hospitalisation or injury) through death disability policies, funeral
coverage and long-term care insurance;
In Creditor insurance, Crédit Agricole Assurances provides its
services through more than fifty partners, consumer finance
companies and retail banks in seven countries.
Gross revenues from the creditor insurance business amounted to
€2.6 billion in 2020.
zzguarantee the repayment of a loan in the event of disability or
unemployment through creditor insurance for consumer finance
and mortgage loans;
Crédit Agricoles Perte d'emploi and Capitaux and Grands projets
insurance products were awarded Les Dossiers de l’Épargnes
Excellence Label in 2019.
zzprovide their employees with a top-up health and death disability
insurance plan.
Gross revenues from Group insurance business amounted to
€302 million in 2020. The number of people covered increased by
around 55,000 year-on-year.
PROPERTY CASUALTY INSURANCE
Crédit Agricole Assurances is the fifth-largest property and liability
insurerinFrance(source:LArgusdel’assurance, 18December2020,
data at end-2019) and the largest car, home and health bancassurer
in France (source: LArgus de l’assurance, 23 October 2020, data at
end-2019). In 2020, Crédit Agricole Assurances rose up the ranks
to become the largest personal accident insurer (source: LArgus de
l’assurance, 10 April 2020, data at end-2019).
These products are sold mainly to customers of Crédit Agricoles
Regional Banks (network of 6,600 branches with 37,500 insurance
advisers of which 535 business insurance advisers dedicated to
business and farming customers) and customers of LCL (network of
1,600 branches with 8,500 insurance advisers), as well as through a
network of agents for healthcare professionals.
In France, the Group also has 18 claims administration centres,
consisting of 13 administration centres dedicated to property
casualty risks (one of which opened in 2020) and 5 administration
centres dedicated to legal protection (one of which opened in 2020),
and 2 specialist risk administration centres. In addition, to accompany
the launch of its property casualty range for businesses, in 2020
the Group opened a claims administration centre and an operations
administration centre specially for this market.
To protect its customers against risk and assist them in their daily
lives, Crédit Agricole Assurances offers a full range of property and
casualty insurance to individual and small business customers:
zzproperty and liability insurance (car, home, etc.) to deal with
unexpected events such as fire, theft or bad weather;
zzprotection of farming and business assets;
zztop-up health insurance;
In 2020, Les Dossiers de l'Épargne awarded the Excellence Label to
the motor insurance, comprehensive home insurance, top-up health
insurance and personal insurance policies sold by Crédit Agricole
and LCL, as well as Crédit Agricoles multi-risk business insurance.
zzpersonal accident insurance for effective, sure protection of the
entire family;
zzinsurance of electronic devices in the home;
zzlegal protection;
In the international markets, Crédit Agricole Assurances has
capitalised on its successful bancassurance model to roll out its
expertise in property casualty insurance. In Spain, following the
non-life insurance partnership with Spanish group Abanca, the
equally-owned property casualty insurance joint venture, Abanca
Seguros Generales, started to sell its first products in January 2021.
The company benefits in particular form long-term exclusivity in
selling these products within Abancas banking and digital network.
In addition, in Portugal, in October 2020 Crédit Agricole Assurances
announced the signing of a 22-year non-life insurance distribution
agreement between Novo Banco and GNB Seguros concerning the
distribution of GNB Seguros policies in Portugal. This distribution
agreement forms part of a deal between Crédit Agricole Assurances
and Novo Banco with the aim of increasing the Groups stake in GNB
Seguros to 100% of share capital.
zzprofessional indemnity;
zzbanking-related insurance (against theft, loss or fraudulent use of
payment instruments);
zzfor the agricultural market, weather event insurance, crop insurance,
and a pasture policy;
zzcyber protection for small businesses and companies;
zza new property casualty insurance range for businesses: Multi-
risks business insurance, Fleet, Assignments, Transported goods,
Cyber and Civil Liability of Corporate Officers cover.
Gross revenues from property casualty business amounted to
€4.8 billion in 2020.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
17
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
The business lines of Crédit Agricole Assurances
1
EVENTS IN 2020
2020 was overshadowed by the health crisis relating to the Covid-19
pandemic and its economic consequences, particularly in terms
of the government measures taken to contain the pandemic, and
increased financial market volatility. In this climate of unprecedented
uncertainty and economic instability coupled with ongoing very
low interest rates, Crédit Agricole Assurances upheld its role and
responsibilities towards its customers and society by supporting
those worst affected by the crisis, while also pursuing its strategic
targets in terms of diversification and international expansion:
December2020.In2021,theGroupwillcontinuetomonitorchanges
in the Solvency II framework, in particular when discussions begin
between the European Commission, the European Parliament and
the Council of Europe in preparation for the new regulations;
zzstrategy:
z in January 2021, Crédit Agricole Assurances and Europ
Assistance finalised the agreement concerning the acquisition
by Pacifica of a 50% stake in Europ Assistance France, the
main services entity of Europ Assistance, in relation to the
Groups expertise and resources on the French market. As of
January 2022, Credit Agricole Assurances and its subsidiaries
will assign all their assistance activities in France to Europ
Assistance, which will become the assistance partner of the
Crédit Agricole Groups insurance companies (Predica, Pacifica,
CAMCA, La Médicale),
zzreaching out to those in need: Crédit Agricole Assurances took
action in the light of the health and economic crisis, adopting
support measures and contributions to solidarity funds representing
close to €350 million for the Crédit Agricole Group, thereby
reasserting its role as insurer, investor and responsible business.
In particular, the Group supported its business customers by
providing a €239 million non-contractual support programme
inspired by its mutualist values. The Group also contributed
€38 million to the solidarity fund set up by the public authorities for
very small businesses and the self-employed in sectors particularly
affected by the crisis. In addition, the Group participated in the
exceptional contribution of supplementary health insurers to the
expenses related to the management of the Covid-19 epidemic for
€40 million. Lastly, the Group contributed to the solidarity fund set
up by the Crédit Agricole Group to help the elderly and has set up a
solidarity fund for health workers fighting against the spread of the
epidemic. As an investor, the Group also allocated €250 million to
support economic recovery and boost the healthcare sector;
z in late 2020, Crédit Agricole Assurances launched a business
property casualty insurance offering. A key element of the 2022
Medium-Term Plan, this supplements its group retirement, death
disability and health insurance products and will enable the
Group to create a unique bancassurance model for businesses
and offer them a comprehensive range of insurance solutions,
z Crédit Agricole Assurances is continuing to pursue its policy of
development in the most value-creating businesses. Against the
backdrop of record low interest rates over the last few years,
the Group has bolstered its strategy of diversifying its product
mix by stepping up the development of property casualty
and personal protection activities, as well as in 2020 reinforcing
its policy of refocusing on unit-linked savings and retirement
products, while also highlighting its duty to advise;
zzdigitisation:
z against the backdrop of the health crisis and particularly during
the lockdowns that occurred in 2020, Crédit Agricole Assurances
took action to remain accessible and maintain the service
standards expected by its policyholders, primarily by simplifying
and digitising a number of processes, which helped it to continue
to operate and provide services for its customers,
zzinternationally:
z in July 2020, in order to support CA Bank Polska in its retirement
and unit-linked product development strategy, a new life
insurance subsidiary – CA Zycie – was founded in Poland and
commenced operation in November,
z Crédit Agricoles Ma Santé app offered features to support
policyholders during the crisis (news about Covid, online
doctor consultations, psychological support). This platform was
developed further in 2020, with around 70% of policyholders
registering for the platform and 60% of invoices sent to them
in electronic format. It also allowed for over 3,000 doctor
consultations to be conducted online;
z in October 2020, Crédit Agricole Assurances announced the
signing of an agreement with Novo Banco concerning the
acquisition of 25% of GNB Seguros, thereby increasing the
Groups stake in GNB Seguros to 100% of share capital. The
acquisition also includes a 22-year non-life insurance distribution
agreement between Novo Banco and GNB Seguros concerning
the distribution of GNB Seguros policies in Portugal, reflecting
the Groups desire to export its bancassurance model to other
countries,
zzprudential: Crédit Agricole Assurances continued to adapt its
commercial policy, asset allocation and financial resources to
Solvency II quantitative requirements. At the end of 2020, the
Groups prudential ratio remained at the high level of 227%.
Furthermore, in 2020, Crédit Agricole Assurances took part in
the EIOPA holistic impact assessment exercises in preparation for
revising the Solvency II Directive, testing in particular the impact
of a new interest rate shock in a climate of low interest rates and
the new volatility adjustment formula. These exercises fed into
EIOPA’s technical advice given to the European Commission in
z in January 2021, the Spanish non-life insurance joint venture
equally owned with Spanish banking group Abanca, Abanca
Seguros Generales, started selling its first products within
Abancas branch and digital networks, illustrating the Groups
strategy of developing its insurance business through
international partnerships.
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PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
The business lines of Crédit Agricole Assurances
Gross revenues totalled €29.4 billion in 2020.
Life insurance outstandings stood at €308.3 billion at
31 December 2020, of which 24.2% in unit-linked business, up
1.4 point year-on-year.
In Savings Retirement, revenues totalled €20.4 billion in 2020.
Unit-linked business accounted for 38.7% of gross inflows (under
French GAAP) in 2020, an increase of 9.8 points year-on-year.
Growth remained robust in Property Casualty insurance, with
revenues of €4.8 billion. The number of contracts in the portfolio
totalled 14.6 million with a net balance of 508,000 in 2020.
Net inflows amounted to €1.0 billion over the year, including net
outflows of -€0.3 billion in France and net inflows of €1.3 billion
in other countries. This comprises €4.9 billion of net inflows from
unit-linked business and net outflows of -€3.9 billion relating to
euro-denominated contracts. The rate of inflows in 2020 despite
the health crisis once again demonstrates the success of the
Groups policy initiated in late 2019 against the backdrop of
ongoing low interest rates.
1
In Death disability, Creditor and Group insurance, revenues
amounted to €4.2 billion in 2020.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
Solvency
1
SOLVENCY
Since 1 January 2016, European insurers have to comply with a
new regulatory framework, Solvency II. They now use new methods
to calculate their capital requirements, which require to quantify
their risk exposure, then to compare the result obtained in terms
of capital with the level of available capital (pillar 1). Insurers also
have to attest that the governance and risks policy adopted enable a
sound, prudent and efficient management (pillar 2). Then, enhanced
regulatory reporting, which deliver both quantitative and qualitative
information, have to be produced in order to attest the quality of
the organisation and the financial strength of the company (pillar 3).
QUANTITATIVE REQUIREMENTS (PILLAR 1)
For several years, Crédit Agricole Assurances has adapted its
strategy to match perfectly the Solvency II directive, whether in terms
of activity, investments policy or liabilities structure:
zzthe SCR (Solvency Capital Requirement), which is the target level of
capital necessary to absorb the shock induced by a major risk (for
instance: an exceptional damage, a shock on the assets…).
zzorientation of the business policy towards death disability,
property casualty insurance and unit-linked retirement/savings
products in order to meet the diversification and profitability targets;
At Crédit Agricole Assurances Group level, the evaluation of the
regulatory capital required is calculated by using the standard formula
of the Solvency II directive (formula and assumptions proposed by
the European Insurance and Occupational Pensions Authority),
which is adapted to the risk profile of the Group. No transitional
measure was used by the Group, except for grandfathering clause
on subordinated debts. The standard formula covers all risks
(market risks, life underwriting risks, non-life underwriting risks,
health underwriting risks, counterparty default risks, operational
risks), market and life underwriting risks representing the major part
of the capital required, reflecting the predominance of savings and
retirement activities in Crédit Agricole Assurances Group.
zzoptimisation of assets allocation (investments in more diversified
assets and unlisted fixed-income securities and local authority
financing, which bring regular and little volatile returns; development
of strategic investments and interest rate hedging policy);
zzadjustment of financial resources to the eligibility criteria and
required level under Solvency II, either via issues (in particular
two issues recognised as Tier 1 via the grandfathering clause, in
October 2014 and January 2015, respectively for €750 million
and €1 billion, as well as issues of bonds classified Tier 2 in June
and September 2016, in January 2018, then in September 2019
and July 2020 for an amount of €1 billion in each case) or via a
strengthening of reserves and provisions.
At 31 December 2020, the MCR coverage ratio of Crédit Agricole
Assurances amounted to 420%.
At 31 December 2020, the SCR coverage ratio of Crédit Agricole
Assurances amounted to 227%.
Regulatory capital requirements are measured through two
indicators:
zzthe MCR (Minimum Capital Requirement), which is the minimum
level of capital, below which the supervisory authority intervenes;
QUALITATIVE REQUIREMENTS (PILLAR 2)
Moreover, Crédit Agricole Assurances Group set up a governance
and risks management, which are in line with Solvency II
recommendations.
zzthe Actuarial function, which defines the Groups norms and
standards for the prudential technical provisions, is in charge of the
consistency and the adequacy of the Groups technical provisions
calculation, formulates its “actuarial” opinion on provisioning,
controls the definition of the underwriting and reinsurance policies
and their implementations, organises the coordination with the
Actuarial functions defined in the entities, contributes to the
technical risk management at the Group's level;
Crédit Agricole Assurances’ governance includes three executive
directors, beyond the “four eyes rule” specified by the supervisory
authority.
Four key functions were set up, as defined by the directive:
zzthe risk-management function, which conducts the risk
management framework at Crédit Agricole Assurances’ Group
level, is in charge of the consistency of its implementation in the
subsidiaries, manages the risk mapping, monitors the evolution of
the risk profile, issues opinions on the transversal risk management,
reports the risk exposures and its level of control to the governance;
zzthe Compliance function, which is in charge of the coordination
of the entities ‘Compliance functions and conducts the Groups
projects, manages the implementation in the Groups entities of
a compliance procedures corpus which is the Groups view of
the non-compliance risks and the implementation of the devices
contributing to its efficiency, supports the Directions for compliance
questions at the Group level;
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PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
Solvency
zzthe Internal Audit function, which provides a professional and
independent opinion to the AMSB (Administrative Management
or Supervisory Body) on the adequacy and effectiveness of the
internal control system and other governance system elements, on
the compliance of the activities with the strategy et the defined risk
appetence, the written policies, activities’ conduct and monitoring
devices, leads audit missions on the spot checks into the existence
(activities control, audit plan implementation, setting corrective
measures and implementation of their follow-up).
Crédit Agricole Assurances Group carries out estimates of its risks
and solvency in the framework of the ORSA (Own Risk and Solvency
Assessment) and has submitted a report to the supervisory authority
every year since 2015. This report estimates the overall solvency
need, taking into account the specificrisk profile, the approved limits
of risk tolerance and business strategies. It enables to examine the
extent to which the risk profile deviates from the assumptions of the
standard formula and to verify the continuous compliance, in the
short or longer term, with solvency requirements.
1
INFORMATION TO THE PUBLIC AND SUPERVISORY AUTHORITY
(PILLAR 3)
The Solvency II directive provides for the realisation of annual
quantitative statements, the QRT (Quantitative Reporting Templates).
They are dashboards, the data of which were stated by the EIOPA,
and which cover the main business lines of an insurer: assets
management, technical reserves, equity, balance sheet, reinsurance
program, changes analysis.
amongst others information on valuation methods used as well as
precisions on capital management. There are two narrative reports:
zzthe SFCR (Solvency and Financial Conditions Report), aimed at the
public;
zzthe RSR (Regular Supervisory Report), aimed at the supervisory
authority.
Narrative reports are also required, with the purpose of describing
the companys activity, its system of governance, its risk profile. They
are complementary to the annual quantitative statements, providing
In accordance with the Solvency II directive, all European entities and
the Crédit Agricole Assurances Group communicate the required
RSR and QRT to the regulators concerned at the frequency requested
by each regulator. The SFCR and annual QRT for the public are
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PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
1
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
22
2
ECONOMIC, SOCIAL
AND ENVIRONMENTAL INFORMATION
INTRODUCTION
Embedding CSR in business operations
2020 Summary
24
24
27
ACTING AS A RESPONSIBLE INVESTOR
Embedding ESG criteria more deeply
in investment decisions
38
38
39
Financing a low carbon economy
ACTING AS A RESPONSIBLE INSURER
Taking an ethical approach to customers
Building a lasting relationship with customers
Embedding ESG criteria more deeply in the
product offer
Stepping up the preventive approach
Supporting customers faced with new risks
29
29
29
ACTING AS A RESPONSIBLE COMPANY
Observing ethical business conduct
Assessing and managing ESG and climate risks
Developing employee skills
Reducing the direct environmental footprint
Deploying a responsible purchasing policy
Developing an outreach culture
40
40
42
44
49
52
53
32
34
35
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Introduction
2
INTRODUCTION
As of 2018, the annual CSR report required by the 2012 Grenelle II
law has been replaced by a Non-Financial Statement (NFS) governed
by the law of 19 July 2017 and its implementation decrees. As
permitted by the law, Crédit Agricole Assurances has elected not
to produce an NFS inasmuch as Crédit Agricole S.A., its parent
company, produces a consolidated Non-Financial Statement for
the Group, including non-financial information for its entities and
subsidiaries, which is published in its annual Universal Registration
Document. Crédit Agricole Assurances therefore takes a voluntary
approach to corporate social responsibility (CSR) reporting.
EMBEDDING CSR IN BUSINESS OPERATIONS
In keeping with the raison d'être set out in the 2022 MTP and with
Crédit Agricole Groups commitments, since 2010 Crédit Agricole
Assurances has deployed a socially responsible approach in all
its business lines and activities, which are mainly housed in its
insurance companies Predica (life insurance), Pacifica (property
casualty insurance) and CACI (creditor insurance). Crédit Agricole
Assurances also has two other insurance companies: Spirica, which
is dedicated to independent financial advisers, and La Medicale,
which specialises in insurance for healthcare professionals.
At present, the main CSR issues are:
1.
Observing ethical business conduct
2.
Building a lasting relationship with customers
Assessing and managing ESG and climate risks
Embedding ESG criteria more deeply in products and investments
Stepping up the preventive approach
3.
4.
5
6.
Financing a low carbon economy
CSR is a strategic issue for Crédit Agricole Assurances and this is
reflected in its Assurances 2020 medium-term plan. Climate strategy
and inclusion are two of the major pillars of the MTP unveiled in early
June 2019. Adjustments are made each year to ensure that Crédit
Agricole Assurancess policy is aligned to the expectations of its
main stakeholders. The CSR strategy has been validated by Crédit
Agricole Assurancess Executive Committee and was presented to
the Board of Directors in December 2018.
7.
Improving the quality of work life
8.
Guaranteeing fairness and promoting diversity
Supporting customers faced with new risks
Encouraging the personal development and skills of employees
Reducing the direct environmental footprint
Deploying a responsible purchasing policy
Developing an outreach culture
9.
10.
11.
12.
13.
Analysing CSR issues
Identification of these priority issues supported the main thrusts of
Crédit Agricole Assurancess CSR policy:
This approach was restructured in 2016 with a new CSR strategy
aiming to embed CSR more deeply into Crédit Agricole Assurancess
business operations.
zzacting as a responsible insurer: its first responsibility is to protect
its customers by providing products, advice and a quality service
tailored to their needs and expectations, while also including a
preventive approach in all its products. Crédit Agricole Assurances
must also embed social and environmental issues throughout the
entire value chain;
The strategy was drawn up after substantial consultation with internal
stakeholders (executive management) and external stakeholders
(shareholder and Fédération Nationale du Crédit Agricole). This
approach led to a structured CSR strategy that all employees can
identify with, embedded directly in Crédit Agricole Assurancess
overall strategy.
zzacting as a responsible investor: as a leading institutional
investor, Crédit Agricole Assurances has a major responsibility
regarding the choice of the companies in which it invests. It fulfils
this responsibility by taking a selective approach to issuers based
on non-financial criteria;
In 2017, to support these strategic thrusts, a materiality matrix was
drawn up in conjunction with the entities’ CSR stewards during
a dedicated workshop. The matrix is based on documentary
work (including benchmarking, stakeholder mapping, Fédération
Française de l’Assurance publications) and the CSR barometer
devised by Crédit Agricole S.A.
zzacting as a responsible company: in accordance with its
operational focus on business ethics, Crédit Agricole Assurances
strives to take into account the social and environmental impacts
of its operations both in its purchasing processes and in managing
resources as well as waste. As a subsidiary of a mutual group,
Crédit Agricole Assurances also places a strong focus on employee
development, which involves improving the quality of work life,
guaranteeing fair treatment and promoting diversity.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Introduction
In step with the Group’s approach
Crédit Agricole Assurances is aligned to Crédit Agricole Groups CSR
strategy and uses FReD, the Groups internal CSR performance
monitoring and measurement system. In use since 2012, FReD is
based on three pillars relating to trust and customer relations (Fides),
respect for employees and the companys ecosystem (Respect) and
environmental protection (DEMETER). Each year, an action plan is
drawn up and validated by Crédit Agricole Assurancess Executive
Committee and an index is used to measure progress in the plan.
Performance assessment based on the FReD index is one of the
incentive criteria that has an impact on the variable compensation
earned by employees of Crédit Agricole Assurances Solutions and
determines one third of the variable compensation paid to its senior
executives. To create a secure framework for the FReD approach and
the self-assessment process, half of all actions taken by Crédit Agricole
Assurances falling within the FReD scope were audited and validated
in 2019 by PwC, one of Crédit Agricole S.A.s statutory auditors.
Crédit Agricoel Assurances has formalised its commitment by joining the major national and international initiatives. Today, this commitment is
also reflected in the labels and awards won from independent organisations.
2
zzSignatory of:
z United Nations Global Compact since 2003;
z Principles for Responsible Investment since 2011;
z Diversity Charter since 2008;
z Responsible Purchasing Charter since 2010;
z CSR Charter for FFA insurers, renewed in 2018;
z Gender Diversity Charter since 2018.
zzMember of:
z C3D – College of Sustainability directors
z Admical – Network of Philanthropists;
z France Silver Eco;
z “Demographic Transitions, Economic Transitions” chair launched by Jean-Herve Lorenzi;
z Novethics Circle of Institutional Investors.
zzAwards and labels:
z AGEFIs Global Invest Sustainable Insurance Company of the year award in 2018;
z Entreprise Salariés Aidants (ESA) award for supporting employee caregivers in 2016;
z Socially responsible customer relations label for CACI since 2016;
z “Responsible supplier relations and purchasing” label since 2014;
z Finansol label for the “Solidarity Contract” since 2013;
z 35 unit-linked funds offered by Predica have received the “SRI” label, five have received the GreenFin label and 11 have received the
Finansol label;
z Argus d’Or “Civic company” 2019 award for the “Stop Illiteracy” programme.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Introduction
2
CSR governance
The CSR function is part of the Communication, Innovation and
CSR department. This structure enables Crédit Agricole Assurances
to harness meaningful synergies. The function reports directly
to Crédit Agricole Assurancess Executive Committee. It is based
on a network of CSR stewards being created within its three core
business lines. It is in permanent dialogue with Crédit Agricole S.A.s
CSR department.
DIAGRAM OF CSR GOVERNANCE INVOLVING CRÉDIT AGRICOLE ASSURANCES’S MAIN BODIES AND BUSINESS LINES
BOARD OF DIRECTORS
Validation of CSR policy
CREDIT AGRICOLE ASSURANCES
EXECUTIVE COMMITTEE
Validation of CSR policy and strategic guidelines
Crédit Agricole S.A.
CSR Committee
CAA Communications,
Co-ordination of
Innovation and CSR Department
CSR policies and
exchange of
best practices
Design, co-ordination and deployment of the CSR policy –
overseeing the network of CSR stewards
DEATH DISABILITY,
SAVINGS / RETIREMENT
CREDITOR and
PROPERTY CASUALTY
GROUP INSURANCE
Pacifica, La Médicale,
CACI, Viavita and
international subsidiaries
Predica, Pacifica,
La Médicale, CACI
and international subsidiaries
Predica, Spirica and
international subsidiaries
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Introduction
2020 SUMMARY
To deal with the exceptional situation in 2020, Crédit Agricole
Assurances took action to protect its employees, support its
customers and take useful measures to help civil society.
zzfor health professionals (doctors, nurses) and front line workers
during lockdown (firefighters, police and teachers), removal of the
excess on motor insurance policies in the event of an accident if
the vehicle is used in relation to work (travelling from home to work,
doing rounds), home insurance cover for properties made available
to care workers and extension of professional indemnity insurance
to policyholders and retirees for providing online medical services,
and for everything outside their usual sphere of competence to help
fight the pandemic.
Crédit Agricole Assurances supported its customers by providing
a €239 million support programme for the Crédit Agricole Group
inspired by its mutualist values, allowing its business customers to
cope with loss of business due to the health crisis but not covered
by their usual insurance. For individuals, it was for example the cover
of the cost of daily indemnity payments for vulnerable individuals
signed off work.
In addition to supporting its own customers and in accordance with
the Groups mission statement, Crédit Agricole Assurances made a
commitment to be useful to civil society during this unprecedented
crisis:
2
Contracts were swiftly adapted at no additional cost to policyholders
to provide cover for the exceptional situation:
zzfor individuals, measures to support working from home (civil liability
cover for working from home, extending the cover provided by
certain motor insurance policies) and the introduction of features to
help policyholders on the Ma Santé app (news about Covid, online
doctor consultations, psychological support);
zzcontributing to the Crédit Agricole Groups emergency fund for the
elderly;
zzcontribution of €38 million to the solidarity fund set up by public
authorities to support micro-companies and independent
professionals severely affected by the crisis;
zzfor business customers, cover of buildings unoccupied due
to lockdown, deferral of instalments and premium payments,
commitment to maintain cover provided by business and
professional policies in the event of late payment. As landlord,
deferral of rent payments for small businesses;
zzthe “1 death disability policy taken out = €5 donation to a local
charity” campaign run from 1 June to 10 September 2020 enabled
Crédit Agricole Assurances to pay over €450,000 to over 90 local
charities helping to combat the impact of Covid-19.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Introduction
2
Material issues
Ambitions
Main achievements
FReD 2020
Observing ethical
1. business conduct
Foster an ethical culture
Updating of the Code of Conduct and ethics quiz held in December
Ensure that products are clear and
understandable
Development of an advisory tool included in the various sales training courses to
help customers to define their death insurance needs
Support the distribution networks
in providing high quality customer
advice
Increase in the Customer Recommendation Index from 43 to 44 points following a
claim at Pacifica
Optimise service quality
Building a lasting
relationship with
2. customers
Ongoing implementation of measures in accordance with the GDPR: enhanced
safety measures and start of work on destroying data after the legal conservation
period
Guarantee personal data protection
Assessing and
managing ESG and
3. climate risks
Take non-financial risks into
consideration
Involvement in the climate pilot exercise organised by the ACPR to test the
resilience of portfolios to several scenarios relating to climate risk
Reduce social vulnerabilities:
ageing population, disability, growing
insecurity of some customer
segments, isolation
Adaptation of Crédit Agricole Ma Santé app to the health crisis: information about
Covid-19, online doctor consultations
Embedding ESG
criteria more deeply in encouraging virtuous customer
4a. the product offer
Combat climate change by
Work on integrating a CSR reference framework into the creation/overhaul of
property casualty insurance services, particularly with regard to the climate
impact
behaviour
Preparation for the extension in 2021 of the scope of application of ESG filters
to sovereign debts in the bond portfolio and listed securities in the diversification
portfolio
Embedding ESG criteria in all asset
classes
Embedding ESG
criteria more deeply in
Encouragement to take account of ESG criteria at companies where Crédit
Agricole Assurances has a seat on the Board of Directors and active involvement in
4b. investment decisions Developing shareholder engagement ESG or CSR Committees where they exist
Stepping up the Individuals: embed prevention
5. preventive approach in new product offers
Launch of an SMS weather alerts service
Finalisation with ENGIE and Mirova of the acquisition of a hydroelectric portfolio in
Portugal
Financing a low
6. carbon economy
Invest in renewable energy
infrastructure
Investment in the “Ambition Climat” fund spearheaded by Caisse des Dépôts et
Consignations.
Generalised rollout of working from home, definition of health procedures when
returning to site, tracking of Covid cases reported by employees
Maintain a work-life balance
Improving the quality
7. of work life
Providing employees with access to psychological support and counselling
services
Protecting health in the workplace
The rate of conversion from work-study contracts to permanent and fixed-term
contracts was 38% in 2020.
Helping young people into work
Guaranteeing fairness
and promoting
8. diversity
Integrating more employees
with disabilities
Application of the disability action plan with the recruitment of disabled employees
and raising awareness among all employees
Support the agricultural world in
the ecology and energy transitions
Work with GRDF on drawing up practical guidelines on anaerobic digestion.
Supporting customers Adapt products to new uses and
9. faced with new risks behaviours (sharing economy, etc.)
Due to the health crisis, extension of civil liability cover to working from home, cover
of unoccupied business premises
Encouraging the
personal development
and skills of
10. employees
Help employees adapt to job
changes
International rollout of MyJobs
Reducing the direct
environmental
11. footprint
Reduce our CO2 emissions
Implementation of an energy management tool at all Paris sites
Deploying a
responsible
12. purchasing policy
Continued roll-out of the Crédit
Agricole S.A. Group approach
Participation for the first time in the “Responsible supplier relations and purchasing”
label
Encouraging and valuing the
commitment of managers and
employees in actions of general
interest.
Developing an
13. outreach culture
Launch of CSolidaire during various face-to-face events before the first lockdown
and then online (webinars). Communication and regular events
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible insurer
ACTING AS A RESPONSIBLE INSURER
TAKING AN ETHICAL APPROACH TO CUSTOMERS
Crédit Agricole Assurances entities strive to take an ethical approach
to their customers and partners, in particular by making sure that
they comply with their service commitments.
market, prevention of money laundering and terrorism financing,
fraud prevention, compliance with internal banking and financial
Codes of Conduct and procedures, etc.
Within the Crédit Agricole Assurances Group, new products and
services are analysed by internal Committees (called “New Products
and New Business” (NAP) Committees). These Committees are
specific to each French and international entity, and are made up
primarily of representatives of the Risk, Legal, Actuarial, Marketing
and Compliance functions, among others. Their main role is to
ensure that the products offered to customers fulfil a real need, that
they comply with the Crédit Agricole Assurances Groups CSR policy
and that the tools provided to the distribution networks enable them
to effectively fulfil their duty to advise in the best possible conditions.
They ensure that legislative and regulatoryprovisions are adhered to:
clarity of the information provided to customers, definition of a target
For several years now, Crédit Agricole Assurances has been
developing actions to strengthen its responsibility towards its
policyholders:
2
zzcustomers and partner networks are regularly involved in designing
new products in co-creation workshops, during which their needs
are assessed in depth and their reactions to new proposals are
analysed;
zzcustomers are also involved in the product lifecycle via their
representatives on the governing bodies of associations that have
taken out life insurance contracts: in particular, these bodies must
approve any changes made to the contracts.
BUILDING A LASTING RELATIONSHIP WITH CUSTOMERS
(branch manager pack, advisor pack, e-learning, microlearning, etc.)
Ensure that products are clear
and understandable
for the distribution networks of the Crédit Agricole Regional Banks
and LCL. These packs are designed to give the distributors the
necessary resources to understand and explain the features of new
products so that they can sell them correctly. Furthermore, Crédit
Agricole Assurancess Group insurance business has provided the
sales teams of its partner banks with more than 30 hours of training
on regulatory developments, products, tools and management
processes. Advisor training is a key marker used by the Crédit
Agricole Group in ensuring the excellence of its relationships. It is
now reinforced by the Insurance Distribution Directive, which requires
advisors to undergo 15 hours of training each year.
Crédit Agricole Assurances has developed a product offering
suited to all types of customers – individuals, small businesses,
farmers and corporations – in response to the different insurance
needs of its partners’ customers. In the business market, a clear,
understandable product offering is key to retaining the loyalty of
business customers. It is essential to be transparent about the real
costs to avoid the consequences of any nasty surprises. Thanks
to the partner banks operating locally, Crédit Agricole Assurances
provides all its customers, regardless of segment, with a summary
view of claims experience and indicates the appropriate measures
taken to guarantee the technical equilibrium of the contract.
For personal protection and property casualty products, an
“e-Wheel” tool shared with the customer enables an approach
based on exchange, listening, awareness and satisfaction. It helps
discover customers’ needs so that they can be offered the most
appropriate protection. Accessible from the advisers workstation
and as a tablet application, the e-Wheel helps advisers to present and
explain all personal and property protection options to customers in
a completely transparent way. A summary of the products selected
by the customer is sent by email and archived at the end of each
interview.
Moreover, advertising material and contracts are carefully
scrutinised, with an emphasis on the objectivity and transparency
of the documents; for example, risks as well as benefits must be
prominently displayed.
Support the distribution networks in providing
high quality customer advice
In the LCL network, CACI has rolled out iCACI Immo, a 100% digital
insurance writing tool, which aims to better identify customer needs
and shorten and streamline the process for taking out policies.
With the Crédit Agricole Regional Banks, CACI has introduced an
interactive digital educational tool to support the branch advisers in
selling creditor insurance (presentation of coverage, simulation of the
split between borrowers, comparison of contracts, etc.).
The distribution networks are trained to identify customer needs
using their customer discovery tools. Customers’ insurance needs
and knowledge of financial mechanisms are assessed. The networks
also receive regular training in the product offers, especially in the
case of new product launches or product changes. For each new
product, Predica and Pacifica produce and circulate a training pack
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2
reduction is primarily due to the lower number of claims relating to
burglaries and fires during lockdown, which are still the main reasons
for requiring support for policyholders making claims.
In 2019, Crédit Agricole Assurances supported the branches in
deploying the Trajectoire Patrimoine wealth management tool. This
is a new holistic and dynamic advisory approach that makes high
quality wealth management advice (building up and protecting
capital) accessible to all customers. Based on a shared customer-
adviser application available in-branch, this approach combines
human with digital to inform the customer of all available solutions,
thus optimising the Customer and Adviser experience.
For personal injury victims, two new support measures enable our
customers to rebuild their lives and help to overcome their disability:
Kareo Horizon with a comprehensive case management system to
create a new life plan, and Equiphoria using hippotherapy (physical
re-education) and equitherapy (psychological benefits) to help
people with motor and mental disabilities.
CUSTOMER RECOMMENDATION INDEX FOLLOWING A CLAIM(1)
Optimise service quality
Claims administration
2018
2019
2020
Pacifica
43 points
43 points
44 points
(1) Out of 4,500 Pacifica individual customers making a property casualty claim
between 1 October 2019 and 30 September 2020.
For an insurer, handling claims (fire, theft, water damage, hail
damage, road accidents, etc.) is a major issue in terms of
responsibility. Pacifica therefore offers an active, fast service, along
with quality customer support. The claims administration centres
and partner networks involved in this service are in close proximity
to the customers making the claim and are therefore able to offer a
solution tailored to each specific situation. In 2020, Pacifica once
again demonstrated this ability to take action throughout the year,
particularly at the time of specific, unusual events. 2020 was marked
primarily by storm-related events affecting various regions of France,
such as Storm Ciara in the north of France in February, Jorge-Leon-
Karine-Myriam in the southeast in March and Storm Alex in the Alpes
Maritimes and Brittany in early October.
GROUP INSURANCE
In 2018, the Group insurance business introduced an analytical
approach to death disability insurance. In 2019, a medical check
process was introduced and applied to the entire portfolio. The
employer company receives a report and, depending on absenteeism
levels, solutions may be proposed to help get employees back to
work. This approach continued in 2020 with a digital dashboard for
the employer.
Complaints handling
Complaints, along with surveys, are a way of assessing customer
satisfaction and, as such, deserve special attention. Dissatisfied
customers expect a prompt response with clear and transparent
information. They expect their questions to be answered and
corrective action taken where necessary.
ACCESSIBILITY FOR THE HARD OF HEARING AND VISUALLY
IMPAIRED
In 2018, Pacifica set up a specific partnership to make its telephone
service for claims reporting and assistance accessible to people with
impaired hearing, sight or speech (in accordance with the Digital
Republic law). The purpose of the partnership is to provide a special
reception service for them. Claims assistants have been trained
to handle their very specific needs. The service includes a sign
language interpreter and/or text transcription for the customer in real
time. This solution, at no extra cost to the user, is already available
to property casualty and legal protection customers (individuals,
small businesses and farmers) of Crédit Agricole and LCL across the
existing channels: web portal and Pacifica smartphone app.
The procedure for handling customer complaints is regularly
updated so that each business line can improve the existing system,
particularly in terms of customer information about how to make a
complaint, handling times and the existence of a mediation charter.
In France, the Crédit Agricole or LCL banking networks are the
main contacts for handling complaints about insurance policies. If
needed, customers can contact the relevant insurance companies,
particularly with regard to claims handling and, if agreement cannot
be reached, they may also contact the mediation service of the
French Insurance Federation (FFA).
PSYCHOLOGICAL SUPPORT FOR CLAIMANTS
Every year, Pacifica handles more than a million claims ranging from
simple windscreen breakage through to serious events (house or
business fire, serious injury). Such events can be very distressing for
customers and require a response that goes beyond merely paying
out the benefits.
Predica has a set of procedures that include a periodic review of
the main reasons for complaints. This may lead to improving the
information provided to customers or amending procedures to make
them clearer and more explicit. Information from this periodical
analysis is included in a “Voix du Client” (customer voice) process
intended to steer the resolution of all customer grievances identified.
Major complaints are also reported annually to the Management
Committee.
Customers need personalised psychological support in their daily
life and their future plans. In response to this issue, Pacifica has
introduced a psychological support service during the post-claim
period for customers who have suffered terrorist attacks, accidents
or serious weather events. The service consists of putting customers
and/or their families into contact with a psychologist from our partner
Rehalto, who will help them overcome their emotional trauma.
In 2020, Pacifica called on Rehalto for 861 claims, down 22.4%
compared with 2019 when it was called on for 1,109 claims. This
Predica is currently conducting a wide-scale review of its Assistance
processes for its networks and customers. This work should help to
optimise handling times and improve Predicas ability to understand
and deal with the issues reported by its policyholders.
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As part of a project devoted to complaints initiated in 2014, Pacifica
has developed key indicators to analyse complaints, thus promoting
a better knowledge of customer expectations, expressed through
dissatisfaction. As a result of this process, changes may be made to
certain contracts to make sure that the policyholders have a clearer
understanding of their contract. In parallel with these indicators,
in 2017 Pacifica introduced a system of obtaining immediate
feedback from customers about their claims handling. More than
eighteen thousand policyholders were invited to give their opinion on
how their claim had been handled. Their opinions can be found on the
Crédit Agricole Regional Bank portals. This system supplements the
information gathered during annual surveys to measure policyholder
satisfaction.
Unclaimed contracts
As regards unclaimed life insurance policies, Predica, together with
the Crédit Agricole Group banks (Regional Banks and LCL), has
implemented procedures to find and identify beneficiaries. If these
initial efforts are not conclusive, the teams responsible for finding
the beneficiaries will then call on a network of specialised service
providers, including genealogy firms and private detectives.
Lastly, awareness-raising measures are taken with customers,
particularly when the contract is taken out and when key life events
occur. The purpose of these checks is to make sure that the
beneficiary clause is still appropriate for the family situation and in
accordance with the policyholders wishes.
2
The main Crédit Agricole Assurances companies have made a
commitment to honour the time frames for processing customer
complaints. Pacifica undertakes to deal with requests within 60 days
and 90% are handled within 30 days (in 70% of cases, an answer is
given in fewer than two weeks).
Guarantee personal data protection
Crédit Agricole Assurances Group has implemented the provisions
of the General Data Protection Regulation (GDPR), which came into
effect on 25 May 2018.
In creditor insurance and death disability insurance, handling
of complaints is assessed yearly and the results are reported to
Crédit Agricole Assurances’ Executive Committee. These yearly
assessments analyse trends and regulatory changes, and define
corrective measures. As part of a continuous progress approach,
the root causes of complaints are analysed in order to remedy
any dysfunctions observed and check that the handling process
is correctly applied. In addition, particular attention is paid to the
handling of complaints resulting from insurance mediation.
Under this regulation, all processing of personal data must comply,
from the outset, with the provisions on data protection and
professional secrecy as regards customers or more generally third
parties related to the company.
Crédit Agricole Assurances has also distributed Crédit Agricole
Groups personal data charter to its employees, which notably
requires personal data to be used in the customers interest and in
full transparency.
Regular training about handling customer complaints is provided for
management teams in accordance with GDPR requirements.
Furthermore, when the Ma Sante app was launched, the Group
insurance business took great care to inform policyholders about
the use of their personal data, whether in relation to their insurance
contract or their health data. Health data is hosted on a certified
secure (HADS) server.
Home care services
The home care services market is a highly demanding sector that
long had a bad reputation, mainly due to a lack of professionalism
on the part of both the service providers and the carers. Since its
creation in 2007, Viavita, a Pacifica subsidiary specialising in home
care services, has been developing a network of high quality home
care service providers. From the outset, Viavita drew up a highly
demanding quality charter to select only the best service providers
based on essential criteria, including quality of customer relations,
quality of services proposed, professionalism and training of carers,
compliance with the terms of the engagement, respect for the
customers private life and requisite approvals and authorisations.
Thanks to its information systems, Viavita can oversee the quality
delivered by the service providers on a daily basis, using a scalable
scoring tool.
Crédit Agricole Assurances seeks to build a lasting relationship with
customers in all its products. This recognition of the consistency of
measures put in place at all levels of the value chain is reflected by
the customer satisfaction rate.
Predica is working on improving its satisfaction rate and in 2019
launched a new methodology in order to achieve excellence in its
relationships. The scope taken into account, as well as means of
responding (increase from four to five means of responding), have
been revised.
Customer satisfaction rate
2018
94%
-
2019
93%
92%
93%
2020
93%
90%
96%
Pacifica(1)
Predica(2)
Viavita(3)
95%
(1) Based on 4,500 individual Pacifica customers surveyed after a car home insurance claim.
(2) Based on 6,006 customers that responded to a satisfaction survey on Predica’s main services. New methodology implemented in 2019.
(3) On the basis of 627 active customers interviewed by telephone by an independent organisation (Market Audit).
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2
EMBEDDING ESG CRITERIA MORE DEEPLY IN THE PRODUCT OFFER
Crédit Agricole Assurances Groups product offering aims to respond
to the main social challenges, both human and environmental.
Insurance allows policyholders to directly face new risks.
Regional Banks in 2019 was convincing, and at the end of 2020,
six Regional Banks had already implemented this human-led and
innovative approach in their region, with others set to begin in 2021.
With the Crédit Agricole Groups desire to continue to enhance the
“Living Well At Home” approach and better address caregivers’
needs, a number of working groups were set up in 2020, whose
work made it possible to lay out the initial outline of a support system
and a range of relevant products and services. These hypotheses
were submitted to a panel of caregivers by means of a qualitative
study jointly financed by Viavita and Crédit Agricole S.A., and carried
out by an independent consulting firm in October 2020. The results
of this qualitative study will enable the Group to continue its work.
Reduce social vulnerabilities: ageing
population, disability, growing insecurity
of some customer segments, isolation
Ageing and ageing well
LONG-TERM CARE
90% of French people want to stay in their home as long as possible(1)
and two out of every three French people have a family member
who needs long-term care.(2) Supporting the ageing population is
therefore a major challenge for the company and for society as a
whole.
Crédit Agricole Assurances finances the Demographic Transitions
Economic Transitions Chair, devoted to assessing and analysing the
impacts of the unprecedented demographic shock currently being
experienced in France. Since 2015, the Chair has transformed this
analysis into proposed actions to give new life to a generational
contract based on the belief that all economic policy measures
must be thought out and implemented from an intergenerational
perspective.
To respond to this challenge, Predica offers long-term care insurance.
Approved by the French Federation of Insurance (FFA), its contract
guarantees a minimum income of €500 in cases of severe long-term
care needs, either to finance home care services or to cover part
of the costs of living in a care home. This solution also meets the
needs of families faced with a loved ones loss of independence,
by providing a range of services such as financing respite leave
with an allowance of €1,000 per year. Crédit Agricole Assurancess
healthcare partners are committed to providing a response within 72
hours and a solution within 30 days, forpolicyholders looking to go
into a care home. Their carers can alsobenefit from at-home training
in essential carer skills provided by a nurse. Regulations have been
expected to change for many years, which would allow for a better
positioning for this offering. At the end of 2020, Predica insured more
than 163,000 people for long-term care risks.
Crédit Agricole Assurances also partners France Silver Eco, an
association founded in 2009 under the direction of the Ministry of the
Economy, Finance and Employment and the Ministry of Health and
Social Affairs. Its role is to develop the silver economy and promote
innovative solutions for active ageing.
Lastly, Crédit Agricole Assurances takes part in the think tank led
by the FFA, which began at the time of the public consultation on
financing long-term care led by the Ministry of Health. The purpose
of the think tank is to make concrete proposals to the government
for a future Long-Term Care law. In parallel, the Group continues to
invest in the development and management of residential homes
for seniors.
Based on these elements, Viavita, a subsidiary that provides home
care services, and Crédit Agricole Group initiated a new approach
called “Living Well at Home”. This customer approach aims to
support seniors who wish to stay in their home as well as their carers.
INDIVIDUAL HEALTH
To respond to public health priorities, the Pacifica health offerings
for individual customers are ethical and responsible. Therefore, no
medical selection takes place, the coordinated healthcare circuit is
respected, minimum reimbursements (such as patient contributions
to consultations, pharmacy fees and hospital costs) are applied and
preventive procedures are covered. To support the increase in life
expectancy, Pacifica long ago raised the age limit for taking out its
contracts to 75 and has adapted its cover to better meet the needs of
these people (for example, housework hours if the person is unable
to move, and prevention actions such as free flu vaccinations).
Using a tablet application, the banking adviser can discuss the
senior customers life plans and needs as regards vital issues such
as social relationships, day-to-day life, and comfort and security in
the home. After the initial discussion, the tablet application provides
the customer with advice and prevention messages, as well as the
Groups solutions to meet the customers needs (home care services,
assistance in procedures, adapting the home, helpline and remote
monitoring, insurance, etc.). Customers who tried out this new
approach were highly satisfied as it gave them a real understanding
of and information about useful solutions to support them in their life
plan. Bank advisors also particularly appreciate this approach, which
has enabled them to re-establish their links with older customers and
better understand their needs. The experiment conducted by three
In addition, health products and services have included 100%
Santé since 1 January 2020 in order to support the “nothing to pay”
principle for our customers and thereby reduce incidences of denial
of care for the most vulnerable.
(1) Opinion Way survey for the Observatoire de l’Intérêt Général conducted in March 2018 across a representative sample of 1,006 people (quota method).
(2) BVA and CNSA health barometer, 2014.
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PERSONAL ACCIDENT INSURANCE
PARTICIPATION IN THE COMPLÉMENTAIRE SANTÉ
SOLIDAIRE SCHEME (FREE TOP-UP HEALTH INSURANCE)
In June 2018, Pacifica revamped its personal accident insurance
offering. Apart from raising the age limit to 75, Pacifica also paid
close attention to older customers, with an extension of cover to their
grandchildren (under the age of 18) when in their grandparents’ care
and in their parents’ absence. In 2019, the extension of cover was
extended to nephews and nieces under the age of 17, in the event
of temporary care. Childcare is costly and people are increasingly
turning to family members for their childcare needs, particularly when
returning to a low-paid or insecure job. It was therefore essential to
find a “full” protection solution covering the children when in the care
of other close family members. Pacifica has also added “Coup Dur
50/50” to its insurance cover, which pays out €50 a day for people
over the age of 50 if they are hospitalised for more than 48 hours
within a limit of 60 days per insured event.
On 1 November 2019, the ACS(2) and CMU-C(3) merged tobecome
Complémentaire Santé Solidaire to improve access to healthcare for
people who were eligible for the ACS. This new scheme offers a
unique and regulated level of cover. Customers are still means tested
to ensure that they are eligible. Pacifica has decided to continue
taking part in the scheme and has therefore modulated its product
offering and updated its processes.
POINTS PASSERELLE
Points Passerelle is a mechanism for helping Crédit Agricole
customers in financial difficulties following a life crisis such as job
loss, separation, death, illness, etc. They receive free guidance and
advice from dedicated advisers who help them get back on their
feet financially. These customers should not have to give up their
mobility or have to drive without insurance due to financial difficulties.
On the contrary, a car is often essential when looking for a job. We
have therefore introduced a scheme to reimburse six months of car
insurance premiums for these customers who are already insured
by Pacifica. The financial cost is shared between Pacifica and the
Regional Banks offering the scheme.
2
Inclusion of vulnerable populations
SOLIDARITY POLICY
Many savers would like to invest in socially responsible investments
while still earning an acceptable return, in order to finance activities
that combat exclusion and promote social cohesion or sustainable
development. Predica launched a “Solidarity Policy” in 2013, the first
multi-fund ethical life insurance policy to win the Finansol label.(1) It is
an innovative policy that combines savings and social benefits, with:
SOCIAL ACTION FUND
Since 2018, the Group insurance business has taken several social
action initiatives for a few targeted large accounts by setting up
a special assistance fund (fed by various mechanisms) intended
to meet the exceptional healthcare needs of employees for care
not covered by the Group insurance contract. The approach has
continued and the study of the deployment of a general social action
fund for all our insureds has been carried out in 2020 for a planned
deployment in 2021.
zzan ethical euro investment fund specially created for this contract,
including investments of 5% to 10% in social enterprises (via the
Finance et Solidarity investment fund managed by Amundi, Crédit
Agricole Groups asset manager). The remainder is managed in the
same way as Predicas general assets, which includes an ESG filter;
zza range of six solidarity-based unit-linked funds certified by
Finansol, including investments of 5% to 10% in social enterprises
(via the Finance et Solidarity investment fund for funds managed by
Amundi). The remainder is managed on the basis of ESG criteria.
Combat climate change by encouraging
virtuous customer behaviour
Every year Predica sends “Solidarity Policy” customers a report
on the social impact generated by the contract funds (number of
jobs created or consolidated, number of people housed, number
of care beneficiaries, tonnes of waste recycled, number of micro
loans granted internationally, etc.). For unit-linked funds, the social
impact is related to each funds total assets undermanagement on
the market.
The frequency of serious weather events such as hail, drought, flood
and severe cold is increasing. According to experts and the latest
IPCC reports, these changes are due to increased greenhouse gas
emissions generated by human activity. The cost of natural disasters
in the years to come will be exponential if people do not change their
behaviour. Insurance can help limit these greenhouse gas emissions
by encouraging policyholders to behave in a more environmentally-
friendly way. It also provides support in high-risk situations.
Advisor support was reinforced in 2020 with a new e-learning
programme, and the inclusion of the solidarity policy in Téo, a sales
support tool. Customers meanwhile benefited from a pre-sales
document and an updated Facebook presence.
Comprehensive home insurance
Crédit Agricole Assurances has introduced insurance cover for
renewable energy facilities (solar panels, wind turbines) as part of its
comprehensive home insurance and all-risks business and farming
insurance policies. These products also include energy producer civil
liability in the event of harm caused to third parties.
At the end of 2020, the Solidarity Policy’s performance was as
follows:
zz€23.7 million in assets under management (up 35% compared
with end-2019);
The 25% premium reduction on the first year of home insurance
initially offered to people taking out an eco-PTZ loan (interest-free
loan to finance work to improve a buildings energy efficiency) was
then extended to the Energy Economy Loan. More flexible than an
eco-PTZ loan, this loan finances work designed to save energy,
for example insulating walls and glazed surfaces, purchasing a
condensation boiler, etc.
zzcontract sold by 24 Crédit Agricole Regional Banks (versus
15 at end-2017).
(1) The Finansol label guarantees that the funds invested will be used to finance activities with a high social value and that the fund management company will provide
regular, reliable and clear information.
(2) ACS is a State aid that covers all or part of a person’s top-up health insurance contributions. It is allocated according to income and household composition and the
amount allocated depends on beneficiary’s age. Since 1 July 2015, around ten organisations, including Pacifica, have been authorised to offer top-up healthcare policies
for beneficiaries of the ACS state aid.
(3) CMU-C = Couverture Maladie Universelle Complémentaire (free top-up health insurance).
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2
partnership with Reforest’Action. Customers are made aware of this
issue and they are involved in the approach, as they can choose from
several different plantation projects when taking out their contract.
Car insurance
Pacifica promotes the use of hybrid and electric vehicles by waiving
the excess normally payable in the event of a claim, at the time the
policy is taken out. The battery and cable are also insured in the
event of theft or damage, even if they are rented.
In 2020, 277,402 trees were planted in France thanks to this
campaign.
Pacifica is also adapting to new uses and covers insurance needs for
ride sharing (driver injury, protection of passengers, including when
they take the wheel, and assistance). For policyholders travelling less
than 5,000 kilometres a year, Pacifica applies a premium reduction.
Responsible Investment
Predica offers socially responsible unit-linked funds in the multi-fund
life insurance products distributed by its networks. These socially
responsible unit-linked funds offer primarily thematic and best-in-
class approaches.
Since 2018, Pacifica has extended its motorcycle insurance to cover
new types of electric vehicle, thus meeting insurance needs and
supporting new urban mobility solutions.
As of 2020, rolling out this responsible investment approach has
formed part of an overall approach with regards the networks in
cooperation with Premundi and Amundi (events, sales techniques,
pitch, etc.).
Reforestation campaign
Forests are the second most important carbon sink after oceans
and an essential element in biodiversity. Action to protect forests is
essential to help limit the effects of climate change both locally and
globally. In 2019, therefore, Crédit Agricole Assurances strengthened
its commitment to reforestation and sustainable forestry in France by
pledging to plant a tree for every protection contract taken out, in
At the end of 2020, 49 unit-linked funds offered by Predica had
received one or more of the SRI, Finansol and GreenFin labels.
STEPPING UP THE PREVENTIVE APPROACH
Prevention, as supported by a dedicated governance body – the
Crédit Agricole Prevention Committee – has been an ongoing theme
since 2012 in the form of coordinated actions, which are planned and
assessed in the light of their usefulness for customers. This has given
rise within the Crédit Agricole Group to unwavering and unanimous
support for its importance for “individual and collective wellbeing”.
The implementation of a prevention-led approach is concrete proof
of the Groups support for its customers.
zzduring meetings between advisors and customers in relation to their
business activity;
zzduring specific workshops organised as part of larger events.
In 2020, the “common thread” theme initiated in 2019 concerning
raising awareness about common personal accidents continued,
with a programme including a digital game “Halte aux chutes” (“Stop
the falls”) as well as an awareness-raising initiative based on virtual
reality. This innovation concerned the five most common household
risks for children (burns, falls, shocks, suffocation, intoxication) and
was supplemented in 2020 with a module on preventing falls among
the elderly.
The Covid-19 health crisis has highlighted the importance of
prevention, by means of barrier measures, in stopping the virus from
spreading.
This historic event has confirmed its belief in the importance of
prevention and Crédit Agricole Assurances has stepped up its
support for its customers through a number of initiatives to raise
awareness about the risks to which they are exposed and which are
covered by an insurance policy. Customers are provided with relevant
prevention advice for their situation, along with recommended
protection measures or specific training. This year, due to the
lockdown and relaxation of lockdown, advice and information have
focused more on personal accidents, cyber-risks, returning to driving
and reopening businesses.
This prevention advice was also made available to member
shareholders at the annual general meetings of the Crédit Agricole
Local Banks, which this year carried on the theme of new forms
of mobility with motorised personal transportation equipment and
prevention of climate risk.
Extra customer support is provided in relation to certain themes or
for certain groups:
zza free preventive driving course is offered to young drivers, who
are especially likely to be involved in road accidents. The course
teaches them how to handle their vehicle in emergency situations;
A study conducted in 2019 shows a reduction in the frequency of
accidents causing personal injury and material damage of around
17.5% over the period from 2014 to 2017 for customers who took
the course;
Crédit Agricole Assurances is also continuing to raise customer
awareness through prevention advice included in:
zzthe general terms and conditions of all insurance policies written
by the property casualty subsidiary, which can be found in the
customers account area of the online bank;
zzfor professionals and farmers, training in environmentally friendly
driving is offered to everyone taking out a business motor insurance
policy;
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zzthe ability to purchase high-quality protective equipment at
low prices: smoke detectors, carbon monoxide detectors, fire
extinguishers for all types of fire, hay probes for farmers;
Another important new service was launched in 2020, a weather
alerts service in partnership with Predict, French market leader in this
area. At the end of November, more than 3.2 million SMS had been
sent to customers to ensure their safety and provide them preventive
advice relating to the relevant weather conditions (heatwave, storms,
strong winds, extreme cold).
zzthe option of benefiting from negotiated services for electrical
systems checks, CCTV systems to prevent theft and remote
assistance for the elderly;
Lastly, the business insurance offering created and rolled out this
year by Pacifica included proactive preventive measures:
zzsupport for customers who have made repeated claims. After two
claims of the same kind, customers receive personalised advice
by letter with an offer for turnkey services suited to the nature of
their claim, for example the contact details of a CCTV partner ifthe
claims were for theft or the contact details of a partner to check
electrical systems if the claims were for electrical damage;
zzthe comprehensive system of risk and prevention visits carried out
when taking out a multi-risk business insurance policy;
zza risk management approach allowing for exhaustive analysis and
information on how to prevent the risks to which businesses are
exposed (whether covered by an insurance policy or not);
2
zzproposal of insurance products including support services to help
customers and their relatives in the event of death, dependency or
disability. Assistance contracts also complement the range of death
disability cover, thereby providing access to preventive advice.
zza booklet on preventing road risks plus, at the request of
the customer insuring their fleet, an audit of the car fleet and
recommended preventive measures to be taken by the business
owner;
To help to safeguard the businesses of farming and professional
customers, a network of over 20 prevention experts has been
put together within the Regional Banks to provide a local service.
zzproposed training in environmentally friendly driving for employees.
In 2018, Crédit Agricole Assurances rolled out the Crédit Agricole
Ma Santé app to help policyholders look after their health, including
specialist and personalised content on various health issues,
guidance through the healthcare process, online advice and
consultations and health coaching proposals tailored to the person
or type of job. 70% of policyholders are now registered with the
platform, which in 2020 also provided information about Covid-19.
Prevention experts undergo high-level training resulting in
qualification at IFCAM, the Crédit Agricole Groups university.
a
Crédit Agricole Assurances supports the Regional Banks in offering
fun, educational events for their mutual shareholders on preventing
road risks, personal accidents, first aid or risks of falling for the
elderly. As of this year, this also includes prevention of digital risks.
More than 20,000 people took part in these events in 2020, held
in partnership with specialist prevention associations and providers.
SUPPORTING CUSTOMERS FACED WITH NEW RISKS
privately owned. Insurance is a way to protect this natural heritage
Helping the agricultural world to succeed in
its ecological and energy transition
as, in the event of storm or fire, it is easier to replant an insured forest
than a non-insured forest. Just one replanted forest can act as a
carbon well, while a forest left abandoned releases carbon dioxide.
Pacifica offers forest insurance to cover forest owners for the financial
consequences of fire, storms, natural disasters and civil liability.
Support the agricultural world
Pacifica supports farmers faced with the challenges of climate
change, by offering insurance for most types of crops (large-
scale farming, vineyards, orchards) to protect against almost all
weather events that may affect them including drought, hail, excess
rainfall, floods, storms and frost, as well as insuring forests against
fire or storms. At 31 October 2020, Pacifica managed around
28,000 climate insurance policies (crop, hail and pasture insurance).
At the end of 2020, more than 1 million hectares of forests were
insured, making Pacifica the leading name in the market.
For the last 10 years, a research initiative into new agricultural risks
(mainly climate change related) and potential responses has been
carried out in active partnership with Université Paris-Dauphine,
Université de Paris-Nanterre, several research laboratories and
Airbus Defence and Space. A second research initiative based
on the first has been created to carry out a four-year experiment
of an unprecedented scale to measure on the ground changes in
pasture production as a result of climatechange. The Crédit Agricole
Grameen foundation is involved in this research work in order to be
able to offer operational insurance solutions for crops in developing
countries.
Pacifica and Airbus Defence Space have developed a global
innovation, the Pasture Production Index, which makes it possible
to measure changes in pasture production by satellite and use
this as the basis for an insurance policy. This index has now been
adopted by all insurers providing pasture insurance in France and
internationally. The challenge is to be able to insure pastures that are
severely affected by successive droughts as have been seen over a
number of years and which risk happening again.
The damage caused by cyclone Klaus in 2009 demonstrated the
need to exploit and redevelop Frances forests, most of which are
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2
Asbestos is very common in agricultural buildings built before 1997.
Does the agricultural transition entail more risks for farmers? Behind
this question lies a real concern, as we do not know enough about
the impact of changes in farming practices on farms’ resilience.
Since 2018, Crédit Agricole Assurances has marked its commitment
to supporting the agricultural transition towards more sustainable
practices. A three-year agreement was signed with AgroParisTech
to become a partner of the Grignon Energie Positive (GE+) initiative.
GE+ is a technical and research programme that aims to improve
agriculture’s economic, energy and environmental performance.
Crédit Agricole Assurances brings the programme its expertise
in risk management and will work on assessing and quantifying
new risks for farmers inherent in changing agricultural practices.
This innovative approach will enable Crédit Agricole Assurances
to precisely identify needs and propose risk management tools
adapted to these new agricultural practices.
If the building is damaged by fire or storm, the asbestos must be
removed when repairing or rebuilding. Asbestos removal is a costly
operation and requires specialist skills. The all-risks agricultural and
business policies include unlimited reimbursement of asbestos
removal costs following a claim event.
Adapt products to new uses and behaviours
Portability of driver protection insurance for rented
vehicles (car and motorcycle insurance)
Newdrivingpracticesareemergingasaresultofthesharingeconomy.
Ride sharing and car sharing are the main examples. Pacifica
accompanies them with, in particular, cover for both passengers
and driver and liability cover for car lending. However, insurance
for peer-to-peer, business-to-consumer and self-service car hire is
generally of poor quality, particularly as regards driver protection.
To strengthen its position as a responsible bancassurer, Pacificas
car and motorcycle insurance policies now include portability of the
“driver protection” cover for hire vehicles. Customers with a Pacifica
car or motorcycle insurance policy will therefore be covered for driver
injury protection for up to €1 million with no minimum amount in the
event of an accident during the hire period, in addition to the cover
provided by the car hire operators insurance. This additional feature
is automatically included in all car and motorcycle policies, at no
extra cost.
ANAEROBIC DIGESTION
The multi-year energy programme published in 2019 sets a biogas
production target of 24 to 32 TWh in 2028 (vs. 11.4 TWh at the
end of 2019). The number of anaerobic digestion facility projects in
the farming industry has therefore increased sharply (800 at project
stage in France). Insurance for these facilities is essential to protect
the anaerobic digestion business and agricultural production.
Pacifica has developed an insurance offering covering damage
to property (fire, storm-hail-snow, machine breakdown, electrical
damage), business interruption and civil liability for energy suppliers
that resell electricity, heat and gas, as well as employer liability (where
applicable) and civil liability due to damage to the environment.
Boat sharing with the Assurance Plaisance policy
Pacifica has positioned itself at the heart of the development of
the anaerobic digestion business by taking part in working groups
with GRDF to draw up practical guidelines, as well as supporting
Crédit Agricoles Regional Banks network on the ground by means
of training and technical support for sales staff on these new
risks. Pacifica is working on these issues in close collaboration
with CAMCA, the Crédit Agricole Groups specific risk insurance
company, which offers construction insurance for these anaerobic
digestion facilities. As a result of all these measures, the number
of agricultural anaerobic digestion units insured by Pacifica saw a
fourfold increase between 2014 and 2020.
New features offered by Pacifica include “policyholder injury
protection” included in all policies, plus a “boat hire” option to cover
the boat when hired out (trips to sea or nights in dock).
Insuring new types of electric vehicle
In the last few years, new types of electric vehicle have appeared
in towns, such as electric scooters, hoverboards, monowheels and
e-bikes. Pacifica has devised an insurance solution for this new
means of mobility by making them eligible for insurance under the
motorcycle policy.
House sharing with the “rental accommodation
pack” in home insurance policies
Managing pollution risk
The law of 1 August 2008 created a new environmental responsibility
for companies based on the “polluter pays” principle. The law
requires the operator to take all prevention and protection measures
to avoid all risks. In the event of environmental damage (soil pollution,
damage to surface and underground water quality, preservation of
species and protected natural habitats), the operators obligations
include repairing damage and restoring protected natural habitats,
protected areas and species. Pacifica has therefore included cover,
at no additional cost, in its all-risks business and agricultural policies
for the cost of preventing imminent damage to the environment.
This cover enables the operator to remain solvent in the event of
environmental damage.
With the boom in the sharing economy, more and more people
are letting their homes out to travellers such as holiday makers,
tourists and businessmen, in order to make some extra money.
Hosts either make the entire home available, or just one room, for
one or more nights, or even the entire school year. In most cases,
hosts use dedicated platforms such as Airbnb and HomeAway. In
these conditions, Pacifica has adapted its home insurance cover
to meet the new needs driven by the sharing economy. The “rental
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accommodation pack” is aimed at customers exposed to specific
risks when they let out their main or second home:
support in the event of harassment or cyber bullying. In todays world
of ever-present smartphones and social networks, bullying among
schoolchildren no longer stops at the school gates. Pacifica has
therefore introduced this cover to support children who are victims
of bullying during what can be very difficult and sometimes violent
times.
zztheft and vandalism by travellers;
zzloss of income in the event of cancellation following an insured
event;
zzcivil liability in the event of harm caused to travellers, food poisoning
Cyber-protection for small businesses, farmers,
companies and associations
and the customers safekeeping liability.
Healthcare for young people abroad
In an increasingly digital world, in which businesses and individuals
handle ever greater amounts of information,cyber-threats have been
growing exponentially over the past few years. More than 80% of
companies have suffered at least one cyber-attack(1) and the threat is
increasingly present for our customers. In these conditions, Pacifica
has decided to protect its customers against this risk with its Cyber-
Protection product offer.
Since 1 July 2018, Pacifica has supported students going abroad on
a language course, for an au pair job or to study. Healthcare costs
can be very costly in some countries and often, their healthcare
cover in France is not valid in other countries. This new product
offer gives Crédit Agricole Assurances an opportunity to maintain a
relationship with these young people during their stay abroad. It is
available to anyone under the age of 31 and covers reimbursement
of their healthcare costs with no excess, a 24/7 multilingual hotline
and assistance cover valid worldwide.
2
Launched in 2018, it offers IT assistance to help the company restore
its original data, obtain specialist help (lawyers, communications
experts, etc.), cover damage related to cyber-fraud and cyber-
extortion, as well as third party cover in the case of losses suffered
by third parties as a result of a violation, malicious use of or attack
on data belonging them (identity theft, virus transmission, etc.). An
income protection option is also available to cover total or partial
business interruption following a cyber-attack.
Revamp of the Personal Accident Insurance
product
Pacifica will pay out for the most minor after-effects of a personal
accident (minimum of 1% permanent functional impairment).
Children under the age of 26 can also be covered for psychological
(1) According to the business cyber security barometer (Information and Digital Security experts’ club) published inJanuary 2019.
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2
ACTING AS A RESPONSIBLE INVESTOR
As a leading institutional investor and signatory of the Principles for
Responsible Investment (PRI), the Crédit Agricole Assurances Group
is aware of its responsibilities with regard to the sectors and issuers
in which it invests. Crédit Agricole Assurances takes environmental,
social and governance (ESG) factors into account when analysing,
making and monitoring investment decisions, and has an appropriate
reporting system to measure the progress made. Some sectors are
also given priority with regard to the importance of certain social
issues (health, renewable energy, financing of the economy) and
in line with Crédit Agricole Groups areas of excellence. Since the
adoption of Article 173-VI of the French law on energy transition for
green growth, Crédit Agricole Assurances Group has published an
ESG-Climate report, available on its website ww.ca-assurances.
com.
EMBEDDING ESG CRITERIA MORE DEEPLY IN INVESTMENT DECISIONS
In 2018, Crédit Agricole Assurances won the Global Invest
Sustainable Insurance Company of the Year award at Agefis Global
Embedding ESG criteria in all asset classes
Invest Sustainable Awards on 11 October 2018, rewarding it for the
quality of its non-financial approach (integration of ESG criteria in
Amundi filter
Crédit Agricole Assurances relies on the expertise of Amundi, Crédit
Agricole Groups asset management company, as regards integrating
non-financial (environmental, social andgovernance) criteria. Amundi
has produced a set of 36 criteria based on the laws and directives in
force and on universally accepted principles. The weighting of each
of these environmental, social or governance criteria was determined
in line with the issues specific to each business sector.
investment management processes, contribution to financing the
energy transition, clarity and transparency of its ESG report, etc.).
In 2021, the scope of application of ESG filters will be extended to
sovereign debts in the bond portfolio and also listed securities in the
diversification portfolio.
Real estate investment
Within each business sector, Crédit Agricole Assurances Group
invests in European companies with the best ESG practices.
Crédit Agricole Assurances Group continues to increase the
proportion of real estate assets with environmental certification (such
as HQE, BREEAM and LEED) in its office property portfolio. All new
programmes now include environmental certification.
Crédit Agricole Assurances Group will not invest in issuers proven to
have repeatedly breached all or some of the ten principles of the UN
Global Compact. Likewise, all issuers that design, manufacture or
sell controversial weapons (cluster bombs, etc.) are excluded from
investment portfolios.
At the end of September 2020, Crédit Agricole Assurances held more
than €5 billion of certified floorspace, equal to around 825,000 m2 of
certified floorspace out of a total of over 3.6 million m2. Around 63%
of office space in the portfolio is certified.
In 2017, Crédit Agricole Assurances also introduced an exclusion
policy for the tobacco industry and it no longer holds any direct
tobacco investments in its portfolios.
Developing shareholder engagement
Amundis rating methodology already applies to all managed
portfolios. For bond portfolios, the Investment department also
applies its own ESG assessment filters.
Crédit Agricole Assurances is a committed shareholder and votes
directly for its strategic investments. They are managed by the
Investment department which sits on the Board of Directors of
companies in which Crédit Agricole Assurances is a shareholder. Crédit
Agricole Assurances encourages the companies in which it invests to
communicate more about the ESG aspects of their business.
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FINANCING A LOW CARBON ECONOMY
production capacity of 1.7 GW, for an enterprise value and an
amount of €2.2 billion. This acquisition has strengthened Crédit
Agricole Assurancess commitment to the energy transition in
Europe, a major pillar of its climate strategy, with partners recognised
for their expertise in this field.
Withdrawing from the coal industry
To combat global warming, Crédit Agricole Group has strengthened
its coal exit policy by lowering its exclusion thresholds and using the
list published by NGO Urgewald in its analyses.
In 2018, the maximum percentage of revenue criterion was reduced
to 25% and portfolio exposures to the main issuers in the coal sector
continue to be monitored.
Crédit Agricole Assurances has also developed
partnership with ENGIE to develop renewable energies in Europe.
a strategic
In June 2020, Crédit Agricole Assurances invested in the three
“Ambition Climat” funds coordinated by Caisse des Dépôts and
supported by the French Insurance Federation alongside 11 other
institutional investors.
In 2019, Crédit Agricole Assurances initiated a plan to dispose of
the main identified exposures.
2
These exposures comprised:
In parallel, in 2020 Crédit Agricole Assurances continued its
investment of €278 million (as at end-June) in bond funds that
finance renewable energy production and invested €6 billion in green
bonds (as at end-September).
zzissuers that generate more than 25% of their revenues from
coal extraction or that produce more than 100 million tonnes
of coal a year;
zzissuers that generate 50% or more of their total revenue from
The combined wind and solar portfolio had reached 2.9 GW by
end-2020, up from 2 GW at end-2019. This portfolio makes CAA
the leading institutional investor in renewable energy in France.
coal-powered electricity production;
zzissuers that do not intend to reduce the percentage of their
revenues from coal-powered electricity production or coal
extraction (threshold between 25% and 50%).
Calculating the carbon footprint of
investment portfolios
Investing in renewable energy
Crédit Agricole Assurances takes a proactive approach to reducing
the carbon footprint of its asset portfolios, relying on the two drivers
described earlier.
Crédit Agricole Assurancess investment strategy is in keeping with
Crédit Agricole Groups policy and in particular theClimate strategy
published in the Medium-Term Plan (MTP) in June 2019. Crédit
Agricole Assurances therefore also invests in renewable energy
through energy infrastructures mainly located in France.
The carbon footprint is an indicator that measures the greenhouse
gas emissions generated by the operations of companies in which
Crédit Agricole Assurances invests. It uses two methods to calculate
the indicator: an issuer approach for part of the portfolio and an
overall approach for the portfolio as a whole.
Crédit Agricole Assurances signed its first partnership with ENGIE in
onshore wind energy in 2013, which was reinforced in 2019 in the
area of onshore wind power. In France, Crédit Agricole Assurances
has been the leading institutional investor in the energy transition
since 2018, committed to developing local economies through
its major investments in infrastructure and renewable energy, in
particular through its partnership with ENGIE.
Amundis bottom-up approach focuses on calculating greenhouse
gas emissions at the level of corporate and government issuers. The
top-down approach developed by CA CIB (Crédit Agricole Corporate
Investment Bank) maps greenhouse gas emissions across the
entire asset portfolio by business sector and geographical area.
In 2017, a second partnership was signed with Quadran, which has
since been acquired by Direct Energie and then by Total.
The two methods are described in the ESG-Climate report.
In December 2019, Crédit Agricole Assurances acquired EDPs
hydroelectric portfolio in Portugal with ENGIE and Mirova. The
consortium won the call for tenders launched by EDP to acquire the
second hydroelectric portfolio in Portugal, representing hydroelectric
The overall objective of reducing greenhouse gas emissions across
the entire portfolio is based on an annual average reduction in line
with national and international objectives (see ESG-Climate report).
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2
ACTING AS A RESPONSIBLE COMPANY
OBSERVING ETHICAL BUSINESS CONDUCT
The Compliance function has drawn up a number of documents,
including:
Fostering an ethical culture
In keeping with Crédit Agricoles values (Proximity, Responsibility,
Solidarity), Crédit Agricole Assurances has begun in-depth work
on developing an ethical culture that goes beyond employee
engagement, which is already strong. This is a long-term project and
will comprise several stages.
zzthe Ethical Charter adopted by Crédit Agricole Group, translated
into ten languages and given to all new Crédit Agricole Group
employees;
zzthe Code of Conduct, drawn up jointly with the Corporate Social
Responsibility department;
A Crédit Agricole Ethical Charter, drawn up by Crédit Agricole
Assurancess parent company, was distributed to all employees in
June 2017. It is always available on the entitys Intranet.
zzthe Fides programme, comprising procedural memos setting out
the regulations in terms of compliance.
The Code of Conduct distributed since 2018 to all Crédit Agricole
Assurances employees as well as externally was updated in 2020:
Crédit Agricoles Compliance department must also make sure that
efficient mechanisms are in place to ensure effective compliance. To
do this, the Compliance function in the Groups entities:
zzit is intended for all business lines and comprises themed guidance
sheets setting out Crédit Agricole Assurances’ commitment, how
its commitment is put into practice, what to do and what not to
do, and practical examples specific to each theme. Four areas are
addressed: customer and supplier relations, labour, environmental
and social issues, anti-corruption, and protecting the Groups
reputation;
zzadvises operatives by giving opinions on transactions where it is
asked to do so;
zztakes part in the product marketing process (from design to
distribution) and in sales and customer needs analysis strategiesto
provide them with a suitable offering;
zzissues compliance notices to the business lines;
zzthere is one single Code for all of Crédit Agricole Assurancess
employer entities and its subsidiaries, thus strengthening a shared
ethics and compliance culture;
zzidentifies conflicts of interest in line with the Group conflict of interest
policy;
zzdraws up compliance training plans and makes sure that employees
zzto drive its commitment to ethics yet further, Crédit Agricole
Assurances has chosen to publish its Code internally and externally.
It is distributed internally to all Crédit Agricole Assurances entities
(Intranet, news stream, presentation video, specific article in the
weekly newsletter) in both French and English to make it accessible
to all employees in France and elsewhere in the world. In addition, it
is available on corporate websites for external visibility.
complete the requisite compliance training;
zzensures that systems and operations function smoothly.
The Compliance function uses the following resources for this
purpose:
zzrisk mapping to evaluate non-compliance risks within each entity;
Crédit Agricole Assurancess commitment to ethics continued
in 2019 with a support plan for employees to accelerate the
development of an ethical culture.
zztranslating compliance standards into procedures, in conjunction
with the business lines;
zzreporting on compliance risks and action to assess the
implementation of compliance arrangements;
Deploying a responsible compliance approach
zzfinancial security tools including profiling software and customer
account monitoring tools which are used to detect unusual and/or
suspicious transactions, screening tools used to ensure compliance
with asset freezes and embargoes, and information sharing tools
which are used within Crédit Agricole Group;
Compliance means adherence to legislative and regulatory
provisions specific to the banking and finance sector, industry and
ethical standards and practices, and the instructions issued by
the executive body. Compliance contributes to stakeholder trust
(customers, employees, investors, regulators, suppliers, etc.) in
financial institutions by preventing the risk of judicial, administrative
or disciplinary sanctions, major financial loss or reputational damage.
zzcompliance tools, mainly those used to manage employees who
hold insider information, and tools to prevent and manage conflicts
of interest;
The Crédit Agricole Compliance department defines the policy
implemented within Crédit Agricole Group to prevent non-compliance
risks, such as money laundering, financing of terrorism, violation
of embargoes, market abuse, conflicts of interest, inadequate
protection of customer or employee personal data, or poor advice.
zztools to ensure compliance with disclosures of notifiable interests
in securities giving access to the capital or voting rights of issuers.
The Compliance function has 59 full-time equivalent (FTE) employees
structured as a business line within Crédit Agricole Assurances
Group in order to ensure harmonised compliance and financial
security practices.
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A training and compliance plan (Fides) is in place at all Crédit
Agricole Assurances Group entities in France and abroad. Training
in compliance, financial security and fraud and corruption prevention
may be either in-person or online, as applicable. Targeted compliance
training may also be required depending on business line exposure
to certain risks (for example prevention of market abuse).
which has helped to identify new fraud situations. This has prompted
change to improve prevention, by adapting both procedures and
product terms and conditions. In 2018, several Crédit Agricole
Assurances Group companies continued to roll out fraud detection
tools based on leading-edge technologies.
Prevention and detection of corruption
Anti-money laundering and terrorism financing
In line with its traditional values, Crédit Agricole Group believes that
combating corruption is an important element of good business
practice. Measures have been taken as regards money laundering
and fraud prevention, the purchasing policy, the segregation of
functions policy, prevention of conflicts of interests and internal rules
governing gifts and incentives.
Crédit Agricole Group places extreme importance on the prevention
of money laundering and terrorism financing, as well as compliance
with international sanctions (asset freezes and embargoes).
The Groups Compliance department is responsible for implementing,
across the entire Crédit Agricole Group, measures to prevent money
laundering and terrorism financing, and to ensure compliance with
international sanctions.
2
Crédit Agricole Assurances Group also began work in 2018 on
bringing its systems into line with the new requirements arising
from the Sapin 2 anti-corruption law. Measures included appointing
an anti-corruption steward, specific corruption risk mapping, the
introduction of a Code of Conduct aiming to prevent inappropriate
behaviour, and a whistleblowing procedure.
The overall system is strengthened continuously in response to
regulatory and risk assessment developments.
Crédit Agricole Assurances Group implements anti-money
laundering and terrorism financing training programmes within its
various entities.
Anti-corruption training for employees is available through e-learning.
At the end of 2020, on average across the reference cycle, over
90% of relevant employees in Crédit Agricole Assurances Group
had received training in:
Training has also been provided in international sanctions. Annual
training for all employees has been provided since 2015 to help
them understand international sanctions and to become familiar
with and know how to comply with thevarious applicable laws and
regulations.
zzday-to-day compliance (94%);
zzexternal fraud prevention (96%);
zzanti-corruption (96%).
In October 2015, Crédit Agricole Group signed an agreement with
the US on a framework of penalties imposed on the Group following
events that took place between 2003 and 2008. A remediation plan
was implemented in February 2016 and will continue until 2021.
More than 93% of relevant employees also received training in
international sanctions and anti-money laundering.
Lastly, the new GDPR training module has been completed by
more than 95% of employees.
Fraud prevention
A fraud prevention system is deployed in all Crédit Agricole Group
entities. In a climate of escalating external fraud attempts and
growing complexity of fraud methods (particularly via cybercrime),
the key challenges now lie in a proactive approach on the part
of financial system operators. In this respect, awareness is a key
component of prevention as it encourages people to be more on
their guard.
Reporting of dysfunctions
The entire compliance framework (organisation, procedures, training
programmes) creates an environment favourable to the enhancement
of the control framework within Crédit Agricole Group. Nonetheless,
when preventive measures do not fully play their expected role and a
dysfunction occurs, it must be:
A training program specific to the Insurance business was devised
in 2015 for the most exposed employees in order to raise their
awareness about the risk of fraud and its prevention.
zzdetected and then analysed as quickly as possible;
zzreported to the operational managers and the Compliance functions
In addition to specific training, actions to raise employee awareness
of the different types of existing and new external fraud to which they
could fall victim are regularly organised.
at the most appropriate level within each business line;
zzmonitored and corrected, and its causes eliminated;
In addition to the existing operational procedures and principles
(selection procedures, segregation of tasks, authorisation
management for management and payment tools, etc.), the anti-
fraud arrangements at Predica – Crédit Agricole Assurancess main
life company – are based on a coordination unit whose role is to
oversee this area and gain an overview of fraud attempts and proven
cases of fraud. The fraud preventionsystem has been strengthened,
in particular by revising the detection sheets for unusual cases and
structuring and overseeing the network of fraud prevention stewards,
zzreported to the Supervisory Authority in the case of the most
important dysfunctions.
Centralised reporting of dysfunctions in accordance with a specific
procedure adapted by each Crédit Agricole Group entity enables
exposure to non-compliance risk to be measured at the highest level
of the company. Thus, employees who have reasonable grounds to
suspect, or who witness, a compliance dysfunction must notify their
line manager, who will report it to the Compliance function.
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2
The Compliance officers in each entity report dysfunctions to
the Compliance department, which is responsible for informing
Crédit Agricole S.A.s Compliance Management Committee. This
Committee reviews the report and approves proposals to remedy
the dysfunctions.
ORGANISING TRANSPARENCY
The Public Affairs unit is responsible for guiding Crédit Agricole
Assurances Groups lobbying activities. The unit has two full-time
employees in Paris who are in continuous contact with Crédit
Agricole S.A.s Public Affairs department. They regularly present
matters to the internal bodies, including Crédit Agricole Assurancess
Management Committee. This cross-functional body is thus made
aware of future regulations and drives the Crédit Agricole Assurances
Groups lobbying activities.
This framework is completed by a whistleblowing facility enabling
employees who witness an anomaly in the normal dysfunction
reporting system or who feel under pressure to allow a dysfunction
to occur, to notify the entitys Compliance officer of the situation
without going through line management. The employees identity
remains anonymous throughout the whistleblowing procedure.
ADDRESSING THE MAIN ISSUES
The Public Affairs unit conducts its activity at both French and
European level. Most issues are addressed in close cooperation with
the Fédération Française de l'Assurance. In 2020, action taken by
the Public Affairs unit was aimed at the French public authorities in
the context of the proposed radical reform of the insurance industry,
and at the European institutions (European Commission, European
Parliament and the Council of Europe).
Conducting a responsible lobbying policy
ALIGNING TO BEST PRACTICES
Crédit Agricole Assurances conducts its lobbying activities in
accordance with best practices set out by Crédit Agricole S.A.
and applied by its entities. In 2013, Crédit Agricole S.A. adopted
a Lobbying Charter which applies to all of its entities. In 2014, it
signed Transparency International Frances joint statement, thereby
committing to the transparency, fairness and integrity principles
recommended by the association. Lastly, in accordance with the
Sapin 2 law of 9 December 2016, Crédit Agricole Assurances
is registered on the digital register of interest representatives and
complies with the guidelines issued by the Frances High Authority
for Transparency in Public life.
The Public Affairs unit was able to highlight the important role played
by insurers in long-term financing of the economy and to defend the
bancassurance model in the service of its customers and society. A
number of measures have been taken directly and through industry
associations on major issues such as sustainable finance regulations,
optimising prudential and accounting constraints, and distribution
of financial products. Lastly, the Covid-19 crisis has prompted the
Group to redouble its efforts regarding its customers since spring
2020. The Group has also contributed to reviews on creating
insurance cover for exceptional disasters with the aim of limiting
the health and economic impacts of future pandemics as much as
possible. This work has been presented to the public authorities.
ASSESSING AND MANAGING ESG AND CLIMATE RISKS
z by providing information for its policyholders. In terms of
Managing ESG and climate risks
climate reporting, Crédit Agricole Assurances implements the
recommendations of the Task Force on Climate-related Financial
Disclosures (TCFD). This working group created by the G20
during COP 21 defines and issues recommendations of best
practices in terms of business transparency on climate issues.
In 2017, it specified the reporting elements expected in Universal
Registration Documents, with four main areas: governance,
strategy, risk management and measurement indicators
used. In addition to non-financial reporting, the Crédit Agricole
Assurances Group provides policyholders with information about
its ESG-Climate policy by means of dedicated articles on its
website,
As the head of a major business for Crédit Agricole Group, Crédit
Agricole Assurances has long taken part in the Groups Climate
Finance initiatives as well as the long-term commitments to step up
action in this area made at the end of 2018 and repeated in the 2022
Medium-Term Plan.
In order to achieve the targets of the Paris Agreement, in June 2019
Crédit Agricole published its Group Climate strategy with the aim of
stepping up its efforts and its commitments to supporting the energy
transition. Crédit Agricole Assurances fully adheres to this Climate
strategy and plays an active role in its governance in order to ensure
its implementation.
z by developing its range of unit-linked funds with an ESG-Climate
policy in order to offer customers a wide choice. Within the
framework of the implementation of the PACTE law, 34 unit-
linked funds offered by Predica have received the “SRI” label and
three have received the GreenFin label;
As the largest insurer in France and a major institutional investor,
Crédit Agricole Assurances is committed to three key priorities
alongside the Crédit Agricole Group:
zzsupporting all customers in the transition to a “low carbon”
economy:
zzfactoring environmental, social and governance criteria into its
investment processes across a broad scope (see details under
Acting as a responsible investor):
z through its investment activities, Crédit Agricole Assurances is
mainly subject to the transition risks resulting from adjustments
that issuers will have to make in order to move to a low
carbon economy. This will affect the business model of some
investments and could have an impact on their value. If issuers
do not make those adjustments, they would risk having to
discontinue businesses regarded as over-polluting or emitting
too much greenhouse gas or pay regulatory fines, which could
result in the impairment of the associated investments,
z as of 2020, extend the ESG assessment to all new Crédit Agricole
Assurances investments and financing to ensure consistency in
their economic, social and environmental impacts,
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
z reinforcing the policy of withdrawing from coal with a scenario
of EU and OECD countries withdrawing in 2030. In 2019, a
review of direct and indirect investments in the coal sector was
conducted and allowed for the initiation of a plan to sell the main
exposures identified,
To support its customers and improve their satisfaction with regard
to these risks, Crédit Agricole Assurances continuously renews
or adapts its products and services. Examples are developments
in products to protect farmers against climate risk, including hail
insurance for targeted protection of crops against weather events
(2005), crop insurance to protect crop yields and income against
weather events (2005), pasture insurance which guarantees a capital
sum to purchase the fodder required by livestock in the event of a
severe weather effect on pasture land (2015).
z continuing and stepping up partnerships in order to increase
investment in energy and ecological transition, as with the
strategic partnership with Engie to develop renewable energies
in Europe;
In 2020, Crédit Agricole Assurances took part in the climate pilot
exercise organised by the ACPR to test the resilience of its portfolios
to several scenarios relating to climate risk: a benchmark scenario
(ordered transition corresponding to the National Low Carbon
Strategy); an adverse scenario of delayed transition; an adverse
scenario of accelerated transition; a unique physical risk scenario
(IPCCs RCP 8.5” scenario).
zzinvest in and encourage the financing of large-scale renewable
energy projects, such as the acquisition of Portugals second largest
hydroelectric portfolio in a consortium with Mirova and ENGIE.
2
These actions bring into play the following governance framework:
zzCrédit Agricole Assurances takes part in the governance bodies for
Crédit Agricole S.A. Groups Climate strategy introduced as part of
the 2022 Medium-Term Plan;
All of these factors provide input for the parent companys vigilance
plan.
zzinternally, theCréditAgricoleAssurancesGroupsBoardofDirectors,
made up of nine directors and one non-voting director, defines
and approves all strategic decisions, in particular ESG-Climate
matters, that may influence business performance. The Investment
department works for most of Crédit Agricole Assurances Groups
insurance companies. With them, it defines their investment
strategy, which takes ESG-Climate issues into consideration. It is
then responsible for their implementation. In this respect, it manages
relations with all financial services providers (asset management
companies, finance and investment banks, etc.) on behalf of the
insurance companies.
ECOVADIS rating
Changes in non-financial reporting regulations are prompting
companies to strengthen their CSR policies yet further. This new
regulatory environment has led Crédit Agricole Assurances to call on
an external stakeholder to assess its CSR management system as
part of a continuous progress approach.
Obtaining a rating is the first step in an improvement process whose
ultimate objective is to maintain and strengthen customer confidence
in the products and procedures in place, and in Crédit Agricole
Assurancess environmental commitments, purchasing policies and
attention paid to internal operations. Crédit Agricole Assurances has
therefore called on EcoVadis, which specialises in analysing CSR
policies of companies across all business sectors.
In addition, the objective of stepping up the energy transition and
supporting customers in this transformation is also reflected in action
taken by Crédit Agricole Assurances to assess and manage the
physical risks related to the climate.
Due to the nature of its business, particularly in property casualty
insurance, Crédit Agricole Assurances is directly exposed to physical
risks related to weather conditions (storms, flooding, cyclones,
hail, drought, etc.). These risks may concern buildings (residential
buildings and business or agricultural premises), vehicles and crops
in the field. The weight of climate events in the cost of claims varies
from one contract to another and can be up to 100% for climate
products such as crop, pasture or forest insurance.
Thanks to the hard work done by internal stakeholders, Crédit
Agricole Assurances has compiled a full set of information in a
questionnaire supplied by EcoVadis, tailored to the bancassurance
sector, to Crédit Agricole Assurancess size and its location, mainly
France but also abroad. This information has been assessed on a
set of non-financial criteria and issues to establish Crédit Agricole
Assurancess EcoVadis rating and produce an assessment sheet
identifying the Groups strengths and areas for improvement.
To manage these risks and contain exposure, a physical risk
monitoring and management system is in place:
In 2019, Crédit Agricole Assurances’ CSR performance
improved and received a gold label with a score of 63 out of
100. This put Crédit Agricole Assurances in the top 9% of the
highest scoring companies in the same sector (Insurance,
Reinsurance, Pension funds).
zzidentification and assessment of physical risks through quantification
based on simulations of general weather event scenarios;
zzimplementation of a physical risk management system to limit the
impact of extreme weather events by adjusting pricing and physical
risk modelling;
zzspecific monitoring and oversight of exposure to weather events.
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Acting as a responsible company
2
DEVELOPING EMPLOYEE SKILLS
z being on the payroll and in the job on the final day of the period,
z working time percentage of 50% or more.
Methodology
The scope covers entities with employees that are consolidated
within Crédit Agricole Assurances Group.
Each table presented below is accompanied by an indication of
the proportion of employees covered (as a percentage of the total
number of employees at the year-end).
Unless stated otherwise:
zzdata are presented from the employers viewpoint and not the
beneficiarys viewpoint. The difference relates to employees
seconded by one entity to another (with no change in the
employment contract) who report to their host entity from the
beneficiarys viewpoint and to their contracting entity from the
employers viewpoint;
As a responsible employer, Crédit Agricole Assurances Group took
further action in 2020 to promote:
zzdevelopment of employee skills and career prospects;
zzfair treatment and diversity;
zzquality of work life;
zzthe population studied is the number of “active” employees. The
In response to the Grenelle 2 legislation, Crédit Agricole Assurances
specifies that the ILO conventions apply to Crédit Agricole
Assurances employees.
term “active” implies:
z a legal relationship through a standard permanent or fixed-term
employment contract (or equivalent abroad),
Crédit Agricole Assurances Group as an employer
To support its development and despite the constraints relating to the health crisis, Crédit Agricole Assurances continued to recruit staff both
in France and internationally.
NUMBER OF EMPLOYEES PER TYPE OF CONTRACT
31/12/2020
31/12/2019
(in number)
France
2,602
133
International
Total
3,190
159
France
2,483
114
International
Total
3,002
140
Active permanent contract (CDI) employees
Fixed-term contract (CDD) employees
Total number of active employees
Non active permanent contract (CDI) employees
TOTAL EMPLOYEES
588
26
519
26
2,735
58
614
4
3,349
62
2,597
51
545
4
3,142
55
2,793
618
3,411
100.0%
2,648
549
3,197
100.0%
Coverage: Total France + International
zzas employees gradually returned to working on site, regular surveys
were conducted on themes such as sanitary requirements, working
conditions and staff restaurants, in order to be able to adjust
measures if necessary.
Improving the quality of work life
Aware of changing employee expectations about the quality aspect
of the relationship with work and convinced of the need to explore
new ways of promoting employee engagement and collective
performance, in 2018 the Group launched on ongoing improvement
process for quality of life at work based on a specific survey to begin
with. This was continued in 2020 thanks to the Engagement and
Recommendation Index survey in its extended format, with 84% of
employees responding.
Lastly, thanks to support provided for caregivers at most of the
Groups entities, around 150 days of paid leave for caregivers were
used in 2020 by employees who are caregivers.
Health and Prevention
The Group provides various health and wellness benefits in addition
to the top-up health insurance plan covering all Crédit Agricole
Assurances Solutions employees. With 75% of contributions paid by
the company, this plan is more advantageous than the requirements
set out in the collective bargaining agreement.
Specific support measures have also been implemented to facilitate
correct adaptation to widespread working from home:
zzorganisation of web conferences and distribution of practical guides
on how best to work from home over a long period;
zzcreation of video tutorials to facilitate appropriation of new
During the pandemic, the occupational health team, in collaboration
with union organisations and general resources, drew up the health
protocol and health procedures applicable within the Crédit Agricole
Assurances Group and ensured tracking and support of Covid
cases reported within the Groups various entities. These various
documents have been validated by the company doctor.
collaborative tools;
zzprovision of a chatbot to advise on how to quickly relieve physical
discomfort resulting from sitting and looking at a screen, among
other issues;
zzthe option of benefiting from coaching for parents on how best to
combine working from home with home schooling;
In addition, the diabetes screening programme launched in late 2019
at sites in Paris was also rolled out at the Lille and Vaison sites in
autumn 2020. Around 200 employees were able to benefit from
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
the screening programme, allowing for the detection of 10 cases
presenting a real risk of developing the disease in the short term.
diversity. In terms of recruitment, most Crédit Agricole Assurances
Group entities seek to attract diverse profiles including people with
two to five years higher education, people on work-study contracts
and interns as well as experienced employees. The determining
factors are experience, skills and development potential.
Lastly, a flu vaccination programme was rolled out in November at
all Crédit Agricole Assurances Group sites in accordance with the
health protocol.
In addition, increased and regular awareness-raising initiatives
and communications on diversity allowed for the Crédit Agricole
Assurances target set in the sixth group agreement to be more or
less achieved in terms of the number of disabled people recruited.
Guaranteeing fairness and promoting
diversity
Lastly, an enhanced international HR event was set up to encourage
greater inclusion of international staff.
In all its HR policies, practices and initiatives, Crédit Agricole
Assurances Group endeavours to ensure and promote fairness and
NUMBER OF EMPLOYEES HIRED EXTERNALLY ON PERMANENT EMPLOYMENT CONTRACTS
2
(in number)
2020
239
2019
199
France
International
107
106
TOTAL RECRUITS WITH PERMANENT EMPLOYMENT CONTRACTS
346
305
Coverage: Total France
100.0%
100.0%
out a range of policies and actions to ensure workplace equality in
recruitment, training, career management, compensation, etc.
Gender equality in the workplace
Aware that diversity, including gender diversity, is a factor in the
companys performance, the main French subsidiaries have rolled
The gender balance remains stable, both in France and internationally.
REPRESENTATION OF WOMEN
2020
2019
(in number)
No.
1,835
281
4
Base
3,349
489
%
55%
57%
21%
No.
1,720
287
4
Base
3,142
501
%
55%
57%
21%
Among all employees
Among permanent contract employees
Among the Group Executive Committee
19
19
Among the top 10% of highest-
earning employees in each subsidiary
101
312
32%
91
296
31%
Coverage: Total France + International
96.7%
100%
PROMOTIONS
31/12/2020
31/12/2019
(in number)
Men
12
Women
Total
Total
48
Promotions in the non-manager category
Promotions from non-manager to manager
Promotions in the manager category
TOTAL PROMOTIONS
Percentage
31
11
43
16
5
29
84
96
180
164
241
101
138
57.7%
239
42.3%
100.0%
98.8%
Coverage: France
98.7%
Moreover, company-level agreements were signed with the social
partners of most of the Groups employer entities. These agreements
contain a number of commitments in terms of gender balance and
diversity, such as:
zzpayment of basic salary during paternity leave.
In addition to these agreements, Crédit Agricole Assurances Group
is committed to encouraging gender diversity.
Five questions on gender diversity have been added to the
Engagement and Recommendation Index survey to feed the Gender
Diversity plan launched in 2015 with actions to better meet employee
expectations.
zzguarantee that job applications will be treated equally;
zzallocation of an annual budget to reduce pay gaps;
zzmeasures facilitating the return to work after maternity or adoption
leave (HR interviews, gradual resumption of work, option to work
part time with no impact on career development and compensation);
Lastly, for all new executive and senior management hires, Crédit
Agricole Assurances endeavours to draw up a mixed short list of
candidates.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
2
INTERNSHIPS AND WORK-STUDY CONTRACTS
Age equality
A pre-recruitment policy through pools of interns and work-study
scheme employees is also an important area of focus for Crédit
Agricole Assurances Group. Thus, the Group took on a further
15 interns and 117 people on work-study contracts this year.
SENIORS
In France, each Group subsidiary has implemented a proactive
policy to support seniors, the main objective of which is to keep
these employees in employment. The steps frequently taken in this
respect by Group entities in France include:
Despite the health crisis, Crédit Agricole Assurances’ Human
Resources department maintained and ramped up its recruitment
of people on work-study contracts. The orientation day was held
online.
zzcommitment to professional development for seniors in terms of
training and compensation;
The tutors have received special training or support in most entities.
zzmanaging the end of career and the transition between work and
retirement and implementing a system to gradually reduce hours
with the option of working part time;
At the end of the scheme, tutors fill in a questionnaire to assess
students and recommend them if applicable. These students are
then systematically interviewed by HR with a view to offering them
permanent or temporary job opportunities within the Crédit Agricole
Assurances Group wherever possible. The rate of conversion from
work-study contracts to permanent and fixed-term contracts was
38% in 2020.
zzspecific training for employees aged over 55 on preparing for their
retirement.
AVERAGE NUMBER OF INTERNSHIPS AND WORK-STUDY CONTRACTS
Average number of employees over the year
Internships
2020
15
2019
14
Work-study contracts
117
101
Coverage: Total France
100.0%
100.0%
Around 350 managers from various entities also benefited from
information sessions giving them a better understanding of the
principles and challenges of the Groups wage policy during the
performance interviews period.
Compensation policy
To guarantee a fair policy in terms of individual variable compensation,
whilst developing “collective performance”, the performance
management review with the objective of revising the variable
compensation policy by spreading the practice of setting SMART
targets and introducing a collective target accounting for 20%
carried out in 2018 was repeated in 2019 and 2020.
In addition, special attention is paid to gender equality during each
compensationcampaign:
zzbased on external and internal benchmarks, HR identifies
employees in a given function where there is a significant pay gap
compared with market practices (pay index 80%);
In order to facilitate understanding of the overall compensation
system for both managers and employees, guides were provided
setting out details of the compensation policy.
zza budget is allocated to narrowing the largest gaps.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
in 2019 continued in 2020 with the following held in the first half
of 2020:
Encouraging the personal development
and skills of employees
zz40 talent Committee meetings for all BUs/SUs;
Various HR mechanisms are available to employees in this respect.
zzfour business line Committee meetings (Finance – Actuarial – IT and
Marketing/Development).
Career management
These various Committee meetings:
The main objectives of career management are to:
zzidentified Crédit Agricole Assurances’ key positions, key resources,
zzadapt the companys human resources to its current and future
potential key resources and potential transfers;
needs;
zzprovided information for the succession plans for 60 key positions
at Crédit Agricole Assurances, paying particular attention to gender
balance;
zzdevelop employee skills;
zzoffer motivating career prospects;
zzacknowledge and reward employee engagement;
zzretain talented staff.
2
zzshared all these considerations with Crédit Agricole Assurances’
inner circle;
zzand thereby allowed for better identification of the needs of each
The parties involved in career management are:
area in terms of resources, taking account of gender balance issues.
zzemployees themselves, who are the main protagonists in their
In 2019, Crédit Agricole Assurances devised an internal assessment
and validation process to review each candidates potential to
become a manager, which was implemented in 2020:
professional development;
zzmanagers, who know their teams best and can develop the
professionalism and skills of their team members;
zzeight pre-validation Committee meetings held – five candidates
zzthe Human Resources Manager (HRM), who provides support,
selected.
guidance and advice.
A programme for supporting young talent was devised with a pilot
scheme launched in late 2020 centred around:
In addition to career management interviews that take place at least
every three years, employees may ask for mobility interviews. The
HRM provides guidance on how to devise a formal career plan, re-
write ones CV, prepare for recruitment interviews and emphasise
ones strengths.
zzindividual support to develop self-awareness;
zza collective review day based on the themes relating to the three
pillars of the Group Project, with the aim of making them work on
very business-focused subjects, make them visible and help them
to develop their network.
In 2020, due to the health crisis, the Human Resources department
was unable to provide support for employees on transfers
during group workshops by means of professional development
workshops. Individual support was nevertheless enhanced thanks
in particular to the use of Jobmaker, a tool complementing the work
of HR managers.
An International talent Committee meeting was organised in
late 2020 to launch a similar talent management approach within
subsidiaries and identify employees in France and within the various
entities suitable for international transfers.
In addition, employees seeking an internal move are invited to take
part in “Mobilijobs” (a Group scheme that Crédit Agricole Assurances
has joined), which provides opportunities for employees to talk to
operational and HR staff in the various Group entities to discover
internal job opportunities. They can also take part in pre-selection
speed interviews. This year, the event was held 100% online.
Mobility
In line with the Crédit Agricole S.A. Group policy, Crédit Agricole
Assurances favours internal mobility to fill job vacancies.
Vacancies are therefore published on “My Jobs”, Crédit Agricole
Groups job mart, which has been open to everyone since the end
of 2014. Employees can schedule alerts so that they never miss new
vacancies. This year, MyJobs was also rolled out at all international
entities.
In 2020, 1,130 individual career management interviews took place
involving 890 employees.
In addition, to prepare actively for succession and offer real
opportunities for best senior managers to develop within Crédit
Agricole Assurances, the talent management system implemented
In 2020, there were 175 internal transfers within Crédit Agricole
Assurances Group, and 38 from Crédit Agricole Group.
INTERNAL TRANSFERS
(in number)
2020
2019
109
76
Scope
Total – France and International
Total – France and International
Total – France and International
2020
100.0%
100.0%
100.0%
2019
100.0%
100.0%
100.0%
Intragroup mobility (incoming)
77
57
Intragroup mobility (outgoing)
Mobility within one entity – Active permanent employment contracts
124
110
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2
Apart from regulatory, mandatory or internal training, as at
Training
31 December, just over 3,600 interns (compared with a projected
3,700 for the revised plan and 5,200 in the initial plan) were able to
undergo training in 2020, mostly in virtual class format.
The rollout of the 2020 training plan was severely impacted by
the Covid-19 crisis, with problems holding face-to-face training
sessions, bandwidth restrictions for sessions held online, and lastly
the need to provide specific support for employees and managers.
The work done in 2020 helped to implement the 2021 plan under
favourable conditions, with ongoing provision of remote training.
Against this backdrop, work on identifying content suitable for electronic
format, coupled with a complete overhaul of the training plan, allowed
the Group to draw up a new training roadmap centred on priority skills
development requirements that could be provided online.
TRAINING
2020
Number of
2019
Number of
Number of
training hours employees trained
Number of
training hours
(in number)
employees trained
France
2,956
474
35,357
12,724
48,081
96.7%
2,880
549
39,178
18,247
57,425
97.2%
International
TOTAL
3,430
3,429
Coverage: France + International
TRAINING THEME
2020
%
2019
Total
(in number of hours)
Total
132
France
123
International
%
0.3%
Knowledge of Crédit Agricole S.A. Group
Personnel and business management
Insurance
0%
9
437
198
6,119
6,105
1,577
4,205
9,509
1,037
9%
20%
2%
3,768
7,224
494
10.7%
10.6%
2.7%
2,285
543
Banking, law and economics
Financial management (accountancy,
management control, tax, etc.)
2,804
32
6%
0%
2,260
-
544
32
2,817
54
4.9%
0.1%
12.5%
9.0%
0.4%
7.1%
Risk
Compliance
7,412
3,099
671
15%
6%
5,281
2,128
659
2,131
971
12
7,202
5,159
231
Methods, organisation, quality
Purchasing, marketing,distribution
IT, Networks, Telecommunications
1%
2,357
5%
1,974
383
4,065
Office systems, software, business lines,
new ICT
1,925
3,470
1,562
4%
7%
3%
1,226
631
699
2,839
852
3,612
8,416
1,924
6.3%
14.7%
3.4%
Foreign languages
Health and safety
710
Human rights and the environment (sustainable
development)
137
7,879
0%
16%
4%
137
7,138
-
741
35
9,071
0.1%
15.8%
Personal development, communication
Human resources
1,851
1,604
247
843
1.5%
TOTAL
48,081
98%
35,357
12,724
96.7%
57,425
100.0%
97.2%
Coverage: France + International
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Acting as a responsible company
REDUCING THE DIRECT ENVIRONMENTAL FOOTPRINT
Crédit Agricole Assurances is a financial services company and its
operations do not have any major direct impact on the environment.
Its main direct greenhouse gas emission is carbon dioxide (via the
consumption of fossil fuels and electricity). The most harmful waste
comes from electronic items, for which collection and processing
procedures are in place. Paper is the main raw material used.
Considerable work was done by Pacifica to send 100% of eligible
letters in electronic format while also reducing the weight of general
terms and conditions documents. Customers can agree (or not
agree) to receive their documents in electronic format. To encourage
them to do so, an awareness campaign was organised in 2020.
This allowed for a reduction in paper consumption as well as carbon
emissions relating to transporting these documents.
Crédit Agricole Assurances has therefore focused its efforts on
reporting processes and the environmental management of paper
and energy consumption and CO2 emissions. These efforts are
directed at two objectives: improving the operation of the company
and raising awareness among employees.
Predica has made a special effort in terms of envelopes for business
correspondence. Envelopes are made from 100% recycled, FSC
certified paper manufactured in France. The transparent window is
made from transparent plant material (biodegradable bioplastic from
agricultural plant waste), and the glue used is plant-based.
2
The Covid-19 pandemic had a major impact on ways of working
in 2020, with widespread working from home and most travel
cancelled. This makes it difficult to analyse data relating to the
Groups direct environmental impact compared with last year.
In the offices of the main French subsidiaries, printers are now
shared and their default settings are double-sided and black and
white. Launched in 2017, the system of employee badges to operate
photocopiers was expanded when the companys photocopiers
were upgraded. This reduces printing, as documents are only
printed when strictly necessary.
With most employees absent from buildings, this inevitably resulted
in a reduction in onsite water and electricity consumption and
waste generation. However, the transfer of these elements to
employees’ homes cannot be quantified and monitored. Essential
health precautions taken may also have a negative impact on the
Groups waste production, in particular with it being impossible to
recycle waste from any bins containing face masks or as a result of
measures taken within the company restaurant.
These efforts have succeeded in reducing employee consumption of
office paper from 37 kg per employee per year in 2014 to 21 kg and
then 19.5 kg per employee per year respectively in 2018 and 2019.
Moreover, the proportion of responsible paper, as defined by Crédit
Agricole Group (PEFC, FSC or recycled paper) in purchasing rose
from 90% at the end of 2013 to 100% at the end of 2019.
Use of resources
Paper
PAPER INDICATORS
2020
852 tonnes
92%
2019
1,145 tonnes
100%
Total consumption (in tonnes)
As a member of Citeo, Crédit Agricole Assurances is committed to
Crédit Agricole Groups Grenelle papier” approach, which is based
on two separate objectives: increasing the use of responsible paper
and increasing the rate of paper recycling, for all paper use (office
systems, desktop publishing, customer communications).
Proportion of responsible paper
Scope: Crédit Agricole Assurances France excluding claims administration centres.
For this purpose, Crédit Agricole Assurances has set up a network
of paper stewards, comprising employees who buy paper and/or
use paper for printing on the companys behalf. These stewards
have been made aware of the environmental issues related to paper
and Crédit Agricole S.A. Groups commitments. They are not only
responsible for reporting, but also for:
BREAKDOWN OF CONSUMPTION BY USE (%)
0,02%
Instutional
communications
35%
Marketing
zzencouraging the purchase of certified (PEFC, FSC, etc.) or recycled
paper;
zzpromoting paperless communication between employees, with
the banking and partner networks, and with customers that opt for
paperless communications;
zzreducing the amount of paper used for business correspondence
by grouping life insurance (Predica) correspondence with
banking correspondence, double-sided printing for business
correspondence (insurance certificates, death disability renewal
notices, etc.) and for annual statements, as well as using thinner
paper. Employee payslips are now paperless.
3%
62,0%
Oꢀce
Desktop
applications
publishing
62% of paper is used for customer correspondence, either for
transparency purposes or to meet regulatory requirements. Control
over volumes in other areas gives this category a higher percentage.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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Acting as a responsible company
2
zzsite development and renovation program.
Energy
In 2018, a follow-up audit confirmed the HQE certification for
buildings in use at the Saint Vincent de Paul premises in Paris, which
was obtained in 2013. This site is used as a pilot site to test new
operational and occupant communication practices. For example, a
plan to obtain HQE certification for our main premises was launched
in 2016. The buildings at 8-10 and 16-18 boulevard de Vaugirard in
Paris obtained certification in 2019. The new 36-44 boulevard de
Vaugirard premises completed in 2019 are also HQE Exploitation
certified.
Since January 2019, buildings in Paris have been managed by the
General Resources and Safety team. It monitors and controls energy
consumption in the buildings and contributes to Crédit Agricole
Assurances Groups reporting.
For buildings in the greater Paris region, various measures have been
taken to better control energy use based on in-depth knowledge
of the sites (occupation techniques and types) and the outcome of
energy audits. These actions include:
zzoptimisation of lighting timer settings (reduction of time slots),
terminals (fan-coil units), air processors (ventilation), car park
extractors, circulation pumps, etc.;
Since 2020, buildings in Paris have been fitted with Smart Impulse
technology to allow for better identification of energy consumption
item by item, to helpachieve the Groups targets for reducing energy
consumption.
zzinstallation of LED lighting in the car parks of some buildings;
Pacificas Acting for the climate” initiative continued in 2020 with its
efforts in the five priority areas identified: travel, energy and offices,
IT, letters and waste. This approach resulted in the emergence of
an ISO 50001 certification project to manage the energy efficiency
of the Groups properties. Buildings in Paris are in the process of
obtaining this certification.
zzsome equipment made responsive to the outside temperature (e.g.
circulation pumps, different ventilation temperatures depending on
the outside temperature, hot air curtain, etc.);
zzchanges to the temperature settings for hot and cold water;
zzinstallation of innovative equipment to measure electrical signals to
better understand how the buildings operate;
ENERGY CONSUMPTION AND CO2 EMISSIONS
2020
2019
Consumption
Ratio
(kWh/m2/year)
Estimated
coverage ratio
Consumption
Ratio
(kWh/m2/year)
Estimated
coverage ratio
(kWh)
(kWh)
Electricity
Steam
Fuel
10,648,342
1,329,000
82,678
138
55
100%
100%
100%
9,509,071
1,844,796
118,982
120
59
100%
100%
100%
23
33
Scope: Crédit Agricole Assurances France excluding claims administration centres.
The ratio of electricity per m2 increased to 138 kWh per m2. This is
primarily due to:
Waste management
Compartmentalised bins have been installed in Paris offices so that
paper can be separated from other waste. In 2019, the sites at 36-
44 and 16-18 Boulevard de Vaugirard turned into flexi offices were
fitted with centralised collection points for recycling using different
types of bins for cardboard, paper, cans, plastic bottles, etc. All Paris
sites now have collection points.
zzthe ventilation recommended by the health protocol (facilities
running entirely without air recuperation);
zzthe reduced presence of employees on site (and therefore
decreased use of PCs and screens), making it more difficult to
maintain building temperature;
Waste from the Paris premises are now collected and re-sorted at
36-44 Boulevard de Vaugirard (and no longer taken to Montrouge)
before recycling. At the Lille premises, an ESAT (a support through
work organisation) is responsible for collecting and sorting paper.
zzworks carried out in 2020 at one site;
zzthe inclusion over a full year of a building heated using electricity.
However, steam consumption per m2 decreased as part of one of
the buildings heated using district heating was partially undergoing
works and therefore not heated.
Ink cartridges are collected exclusively by our machine supplier,
which has its own sustainable development procedure.
Furthermore, the significant reduction in fuel consumption between
2019 and 2020 was due to the limited onsite presence of employees
and the temperatures seen in 2020 (the oil-fired boiler is used in
addition to the heat pump only during periods of extreme cold).
Computers at the end of their useful lives are collected by a company
from the adapted sector which recycles them in accordance with
D3E electronic waste standards for defective or obsolete hardware.
Working hardware is then repurposed or donated (mainly to
employees). Other hazardous waste (fluorescent tubes, LEDs, etc.) is
also collected and processed through regulated recycling channels.
In 2018, Crédit Agricole Assurances renewed its green electricity
agreement with EDF for a further five years. EDF is therefore
committed to injecting renewable electricity capacity into the grid
equivalent to Crédit Agricole Assurances’ consumption.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
A battery collection bin is made available to employees by Corepile.
A D3E waste collection campaign has been organised by employees
and donated to an ESAT for recycling.
Travel policy
In order to limit its direct environmental footprint, Crédit Agricole
Assurances has worked on the carbon impact related to employee
travel, the second largest generator of CO2 emissions. It has therefore
drawn up a travel policy to encourage the use of transport with the
least impact and to encourage more virtuous practices:
At the Lille premises, employees are encouraged to dispose of their
used paper cups, cans and plastic bottles in a recycling container
that can recognise, sort and store waste. Each time an item is
inserted in the machine an association receives a micro-donation.
zzrail travel to be used wherever possible and systematically for some
Food waste comes principally from company restaurants, which
are managed by our catering services providers. Food waste from
the company restaurants at Boulevard de Vaugirard are sent to an
anaerobic digester.
destinations;
zzbetter management of air travel: only permitted for journeys of more
than three hours, no first class travel, direct flights preferred;
zzinstallation of videoconferencing equipment in all premises;
zzuse of distance working.
WASTE INDICATORS
2
2020
37 tonnes
145 tonnes
2019
71 tonnes
199 tonnes
The company travel plans for the Lille and Paris premises were
published on dedicated platforms (Paris – Ile de France Mobilités;
Lille – Métropole Européenne de Lille).
Paper/cardboard
Ordinary industrial waste
A specific action plan has been drawn up for each site. The Paris
action plan is based on six objectives:
Scope: Crédit Agricole Assurances France excluding claims administration centres.
The reduction in the volume of waste relates primarily to the extended
absence of employees.
1. raise employee awareness;
2. limit business travel and travel between home and work;
3. encourage the use of soft transport;
4. facilitate the use of public transport;
5. rethink the use of private cars;
Greenhouse gas emissions
In2019,CréditAgricoleAssurancesconducteditscarbonassessment
for 2018, which showed that its greenhouse gas emissions are equal
to 7 tonnes equivalent CO2 per employee per year (France financial
consolidation scope) versus 11.4 tonnes equivalent in 2014. This
assessment was made available to all employees in 2020 in the form
of an infographic published on the intranet site.
6. special action in the event of a pollution spike (action under the Ile
de France Atmospheric Protection Plan).
Lille has only four objectives as the premises are due to be relocated
in 2021:
In 2018, Crédit Agricole Assurances formed a partnership with
the Plantons pour l’Avenir endowment fund to offset all CO2
emissions from its operations in France. The fund is dedicated to
replanting forests in France by providing the funds required for
owners engaged in sustainable forestry to replant their land. This
partnership aims to plant a number of trees in Franceequivalent to
the total amount of Crédit Agricole Assurances’s CO2 emissions(1) as
shown in the carbon assessment. Since 2018, 666,000 trees have
been planted as a result of this partnership.
1. optimise the use of cars;
2. encourage the use of soft transport;
3. encourage new working methods;
4. raise employee awareness.
TRAVEL INDICATORS
Distances travelled
(in thousands of kilometers)
Rail
2,609
7,212
(64%)
Air
1,316
4,377
(70%)
Total
3,925
2020
2019
11,589
(66%)
Variation
Scope: Crédit Agricole Assurances France excluding claims administration centres.
(1) Based on a metric devised by the Institut Technologique Forêt Cellulose Bois-construction Ameublement (FCBA), i.e., 10,000 trees for 1,400 tonnes equivalent CO2.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
2
The health crisis is clearly the reason behind the very significant
reduction in travel in 2020. In keeping with the Groups transportation
policy, train is still the preferred means of transport, representing
66% of kilometres travelled in 2020 (compared with 63% in 2019).
More than 130 employees have had a WeNow box since 2019.
These boxes encourage environmentally friendly driving practices
and help to offset CO2 emissions. At the end of 2020, a total of
121 tonnes of CO2 equivalent had been offset by means of a United
Nations programme in India and the planting of 500 trees in France.
Raising employee awareness
Company restaurant
As part of the awareness-raising policy, a CSR page is accessible to
most Crédit Agricole Assurances entities on the Intranet. It provides
information about general CSR issues and about Crédit Agricole
Assurancess approach.
Crédit Agricole Assurances works with its service provider Sodexo
on improving practices at its Paris Vaugirard company restaurant.
In terms of the supply chain for meat products, Sodexho mainly
purchases labelled products that include animal welfare in their
specifications, such as the Bleu-Blanc-Coeur and Label Rouge
labels. Similarly, for fish products, Sodexo mainly purchases Pavillon
France label fresh products from French fisheries that guarantee
more environmentally friendly fishing practices (selective fishing
methods, respect for seasonality of products, etc.).
During the European Sustainable Development Week from
18 September to 8 October, workshops were organised at the
Groups Paris sites on three themes:
zzenvironmentally friendly modes of transport, in particular cycling,
with a three-day workshop on updating and repairing your bicycle
by repair company Ridy;
Since 2017, Nespresso coffee capsules have been sorted for
recycling, and a collection system for employees has also been put
in place.
zzwaste, with the chance to visit the Paris sites’ recycling centre and
then a video of these visits made available on the intranet site;
zzforests, with a conference held jointly by Plantons pour l’Avenir and
A waste bin solely for leftover bread was provided to help make
company restaurant users aware of the amount of waste.
Reforest’Action.
As part of the “Acting for the climate” initiative, Pacifica employees
were taught about the environmental impact of using emails and
encouraged to sort their mailboxes. Those involved in the initiative
underwent Climate Collage training.
Selective sorting was introduced in the restaurant in January 2018
for separate collection of cardboard and cans, glass bottles and
bio-waste. Bio-waste is taken to an anaerobic digester. Measures
have also been taken to limit food waste.
DEPLOYING A RESPONSIBLE PURCHASING POLICY
Crédit Agricole Assurances, a subsidiary of Crédit Agricole S.A.,
applies and observes Crédit Agricole S.A. Group guidelines on the
purchasing process and responsible purchasing. The Crédit Agricole
Assurances Group purchasing charter, which is set out in an internal
procedure memo, forms part of these guidelines. It includes a
detailed description of the basics of the CSR approach in terms of
purchasing.
3. environment;
4. business ethics and the value chain.
Being responsible throughout the supply chain
Crédit Agricole Assurancess responsible purchasing policy is based
on the following:
The guiding principles of its CSR policy are based on the following
commitments:
zzencouraging responsible supplier relations;
zzassessing its suppliers on the basis of their CSR management
system and the products proposed to Crédit Agricole Assurances
Group;
zzUN Global Compact;
zzDiversity Charter;
zzraising awareness among buyers and suppliers.
zzResponsible Supplier Relations Mediation Charter.
All the commitments cover human rights and labour regulations,
combating all forms of discrimination, promoting diversity,
environmental protection and business ethics based on the duty of
care.
Committing to suppliers
Crédit Agricole S.A. is a signatory of the Responsible Supplier
Relations Charter, which aims to create a balanced relationship with
its suppliers in an unstable economic environment.
Crédit Agricole Assurances wishes to encourage its suppliers, service
providers and their sub-contractors to share these commitments by
observing the principles set out in the international conventions,
the laws and regulations in the country where they operate, and
practices in their business sector, and more specifically:
This charter comprises ten commitments for responsible purchasing
and a fair and lasting relationship between large buyers, SMEs
and suppliers more generally, notably with regard to environmental
impacts, financial fairness and reducing the risks of reciprocal
dependence.
1. human rights;
Crédit Agricole Assurances therefore appends the Responsible
Purchasing Charter to all its tender documents and contracts. The
2. diversity and working conditions;
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
Charter is a joint initiative between French banks and insurance
companies that wish to encourage their suppliers to implement
duty of care measures as part of their corporate social responsibility
(CSR) approach. It sets out:
Agricole S.A. Group entities have now been rated and additional
suppliers are in the process of being rated.
Meanwhile, where appropriate for the purchasing category, Crédit
Agricole Assurances assesses the CSR quality of the suppliers
product or service by including technical and specific sustainable
development criteria in the specifications. The supplier must show
that its procedures comply with specific principles throughout the
entire product life cycle and provide documentary evidence of this.
zzthe commitments made by the signatories to their suppliers in
terms of fairness, ethics and transparency, reciprocal dependence,
respect for payment periods, confidentiality and intellectual property
rights, small and mid-size suppliers, and recourse to mediation;
zzthe commitments made by suppliers in terms of the environment,
human rights and labour, business ethics, sub-contracting,
progress approach, and monitoring compliance with the Charter;
The CSR criterion accounts for 15% of a suppliers rating in a call
for tenders.
Raising awareness among buyers and suppliers
zzthe reference texts: the 10 principles of the Global Compact, the
30 articles of the Universal Declaration of Human Rights and the
fundamental Conventions of the International Labour Organisation
(ILO).
2
Crédit Agricole Assurances buyers are made aware of responsible
purchasing at meetings run by Crédit Agricole S.A.s Purchasing
department.
Everyone involved in the purchasing function receives training in
responsible purchasing provided by Crédit Agricole S.A. Group.
Assessing its suppliers
The vast majority of Crédit Agricole Assurancess suppliers are listed
on Crédit Agricole Groups panels. These suppliers, selected at
Crédit Agricole Group level, are assessed on their CSR policies not
only in terms of their CSR management system, but also in terms of
their products themselves.
A specific policy of sourcing from companies in the sheltered sector
has been implemented for the Purchasing function.
Crédit Agricole Assurances took part for the first time in the
“Responsible supplier relations and purchasing” labelling scheme
and the Crédit Agricole S.A. Group with the contribution of new
entities confirmed that it maintained the label in 2020.
Independent specialist firm EcoVadis has been appointed to assess
the suppliers CSR management system. This approach, common to
all Crédit Agricole S.A. Group entities, is led by Crédit Agricole S.A.
The scoring principle involves sending suppliers a questionnaire
based on four themes: the environment, labour, ethics and
supply chain management. Over 900 suppliers common to Crédit
In 2019, the purchasing policy was assessed on the basis of
EcoVadis rating criteria. It obtained a score of 70/100.
DEVELOPING AN OUTREACH CULTURE
Launch of a programme to encourage
employee outreach engagement
A long-term commitment to sponsorship
and a responsive approach during
exceptional times
2020 saw the launch of Csolidaire, the programme to involve
employees in community initiatives intended to develop an outreach
culture within the company. The programme comprises sponsorship
and skills-based volunteering schemes, tutoring and mentoring
for various target groups (such as deserving young people from
underprivileged areas, refugees, people with literacy problems), as
well as paid leave for employees to do volunteer work in France (and
abroad if the health situation permits). Overall, around 100 volunteer
positions are available, which are constantly updated and geolocated
to allow employees all over France to get involved.
Help for the elderly
During the 2020 health crisis, Crédit Agricole Assurances played a
very active role in creating a €20 million Crédit Agricole Group solidary
fund to protect elderly people living in care homes or looked after by
home care services and help them stay in contact with their relatives.
This exceptional fund in response to the crisis was used mainly to
finance tablet computers, personal protective equipment, medical
equipment and cognitive stimulation equipment. Crédit Agricole
Assurances’ made a contribution of €5 million to the initiative.
In 2020, Crédit Agricole Assurances continued its partnership with
the association #STOPILLETTRISME to help address the problem
of reading and writing difficulties in the workplace.
Help for caregivers
For 10 years, Crédit Agricole Assurances has been engaged in a
policy to sponsor family caregivers by financing community projects
throughout France. Caregivers play a key role in intergenerational
solidarity and home care for dependent people.
It is an innovative scheme combining a training cycle with mentoring
provided by some thirty employees for about ten volunteer
employees of GSF, the cleaning company responsible for cleaning
Crédit Agricole Assurances Group’s premises. The mentoring is
provided during the employees’ working hours as part of a skills
volunteering initiative.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
2
In 2020, the tenth call for projects to help caregivers was based on
three emerging or developing themes in support for caregivers:
a zero-interest advance repayable over 30 years. This partnership
aims to plant a number of trees in France equivalent to the total
amount of Crédit Agricole Assurances’ CO2 emissions according to
a metric established by the FCBA, i.e. 10,000 trees per 1,400 tonnes
of CO2 equivalent emitted. Since 2018, Crédit Agricole Assurances’
involvement has allowed for the planting of 666,000 trees and
sustainable management of 533 hectares.
zzsharing of experience between project leaders;
zzexploring caregivers’ new needs;
zzthe intercultural approach to supporting caregivers.
The aim of the call for projects is to finance some 10 community
projects every year with an annual budget of €150,000.
SUPPORT FOR COMBATING PLASTIC POLLUTION
OF THE OCEANS
Projects are selected by a Committee made up of people from civil
society (sociologists, geriatricians, journalists, French Association
of Caregivers, the CNSA, etc.) and members of the Crédit Agricole
Group.
Crédit Agricole Assurances supports the Plastic Odyssey expedition
to combat plastic pollution in our oceans. Engineers, entrepreneurs
and naval officers will travel along the coasts of France, Africa, Latin
America and Asia onboard a specially equipped vessel for three
years from January 2021. The projects aim is to raise awareness
about recycling plastic waste and share expertise with emerging
countries.
Since 2010, Crédit Agricole Assurances has received over
1,300 applications, mainly from the Regional Banks that promote
the initiative. At the end of 2020, 170 local projects to help family
caregivers had been financed and more than €2.5 million distributed.
The Crédit Agricole Group, including Crédit Agricole Assurances,
has been a partner of the project since 2018 and is continuing with
this commitment by providing backing of €1.2 million over five years.
The support provided for this expedition forms part of the Crédit
Agricole Groups Societal Project.
In 2020, the associations short-listed and selected for the call for
projects were given two days of training on how to develop resources
and communications for their project, with support from an outside
firm. Particular emphasis has been placed on finding funding in
view of the considerable difficulties faced by charities against the
backdrop of the health crisis.
Help for employees
To mark the 10th anniversary of the call for projects, a film is currently
being made collecting the testimonies of10 charities based all over
France, as well as the Regional Banks and experts in providing
help for caregivers. The film is due to be released at the end of the
first quarter of 2021, accompanied by an external communications
campaign.
The Crédit Agricole Assurances Groups sponsorship efforts include
financing the Courte Echelle programme since 2011. The programme
aims to support employees heavily invested in community projects.
At the end of 2020, 90 projects were launched or came to fruition
thanks to a grant of up to €3,000. These community projects involve
international outreach, environmental protection and social inclusion.
The Coup de Coeur scheme was renewed in 2020, enabling
employees to vote for the Courte Echelle project of their choice,
which receives an additional €3,000 grant. Since 2019, the Courte
Echelle winning associations have attended a training day on how
to develop resources and communications for their project. For the
2020 winners, the contents of this training were closely correlated to
the health crisis and the mainly financial difficulties facing community
organisations.
Help for the environment
COMMITMENT TO REFORESTATION IN FRANCE
In 2020, Crédit Agricole Assurances – Frances leading forest
insurer – continued its partnership with the Plantons pour l’Avenir
endowment fund. The funds objective is to step up the rate of
reforestation in France by providing the funds required for owners
engaged in sustainable forestry to replant their land in the form of
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3
CORPORATE GOVERNANCE
REPORT ON THE CORPORATE GOVERNANCE 56
MANAGEMENT BODIES
AT 31 DECEMBER 2020
Composition of the Crédit Agricole Assurances
Group’s Executive Committee
Composition of the Crédit Agricole Assurances
Group’s Management Committee
89
89
90
Composition of the Board and preparation
and organisation of its work,
Board activity in 2020
56
67
Regulated information referred to
articles L. 225-37-4 and L. 22-10-10 1° to 5°
of the French Commercial Code
Summary table showing the Governance rules
laid down by Crédit Agricole Assurances in
addition to the standard required law
Biography of Corporate Officers
Office held by Corporate Officers
COMPENSATION POLICY
Compensation policy of Crédit Agricole Assurances 91
Compensation of identified staff
91
69
73
75
94
STATUTORY AUDITORS' REPORT ON
RELATED PARTY AGREEMENTS
95
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CORPORATE GOVERNANCE
Report on the Corporate Governance
3
REPORT ON THE CORPORATE GOVERNANCE
This Report of the Board of Directors on Corporate Governance is
included in the management report. Pursuant to Article L. 225-37,
L. 225-37-4 and L. 22-10-10 1° to 5° of the French Commercial
Code, it contains the following information:
zza summary table showing the current authorisations granted by the
General Meeting of Shareholders in the field of capital increases,
and the use made of these authorisations during the financial year;
zzany limitations that the Board of Directors may place on the powers
zzthe composition as well as the conditions for the preparation and
of the Chief Executive Officer;
organisation of the Boards work;
zzthe governance rules adopted by Crédit Agricole Assurances
in addition to those required by law and in comparison to the
recommendations of the AFEP-MEDEF Code;
zza list of all the mandates and functions exercised in any company
by each corporate officer;
zzagreements entered into, either directly or throughan intermediary,
between, on the one hand, one of the corporate officers or one of
the shareholders with a fraction of the voting rights greater than
10% of a company and, on the other hand, another company
controlled by the former within the meaning of Article L. 233-33,
with the exception of agreements involving transactions entered
into in the ordinary course of business on an arms length basis;
zzthe procedure for shareholders to take part in the General Meeting
of Shareholders, provided for the in the articles of association
(Article 18).
COMPOSITION OF THE BOARD AND PREPARATION
AND ORGANISATION OF ITS WORK, BOARD ACTIVITY IN 2020
The preparation and organisation of the work of the Board of
Directors is governed by current legislation and regulations, by the
companys articles of association, and the Rules of Procedure of the
Board of Directors (see below).
In accordance with the law and the articles of association the
Chairman of the Board of Directors organises and directs the work
of the Board and reports to the General Meeting of Shareholders on
its activities.
On 31 July 2015, the Board of Directors of Crédit Agricole
Assurances decided not to adopt a Code of corporate governance
(AFEP-MEDEF or MIDDLENEXT), as some of their provisions do not
apply to Crédit Agricole Assurances due to it being 100% owned by
Crédit Agricole S.A., a CAC 40 company.
His legal duties include drawing up the agenda for Board meetings
and ensuring that the information provided to the directors is
sufficient for them to make an informed judgement. In this respect, he
contributes to the smooth flow of information between the Board and
Senior Management and between the Board and its Committees. He
encourages and promotes open, critical discussion and ensures that
all points of view can be expressed within the Board. He ensures that
the responsibilities of the Board are clear to all directors.
However, Crédit Agricole Assurances complies with the main
recommendations of the AFEP-MEDEF Code. The governance rules
applied in addition to legal requirements are described in an overview
table below.
As indicated in the Rules of Procedure, reproduced hereafter, the
Chairman of the Board of Directors ensures that, prior to each
meeting, the directors receive the information that is necessary and
sufficient to deliberate with full knowledge of the issues.
Governance structure
Crédit Agricole Assurances, a French public limited company
(société anonyme), is managed by a Board of Directors which has at
least three members and at most eighteen members, subject to the
exemptions provided by law.
Following consultation with the Chief Executive Officer, the Chairman
of the Board of Directors assesses the work carried out and the
work still to be carried out, in particular, when the Boards meeting
agendas are being set.
The Board is a collegial body mandated by all of the shareholders.
The offices of Chairman of the Board and Chief Executive Officer
are separated in accordance with Crédit Agricole Groups specific
governance model, which separates the strategic and oversight
functions from the executive functions.
Composition of the Board of Directors
At 31 December 2020, the Board was composed of nine members.
A non-voting Board member also takes part in Board meetings.
The term of office of Crédit Agricole Assurances’ directors is set
at three years by the companys articles of association. This term
is renewable although directors and non-voting Board members
cannot serve for more than four consecutive terms of office.
The duties of the Chairman of the Board are those conferred on him
by law.
Each year, the Board considers the desirable balance of its members
and in particular its diversity (representation of men and women, age,
qualifications and professional experience, etc.).
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CORPORATE GOVERNANCE
Report on the Corporate Governance
The Board consists of five men and four women, with women
therefore making up 44.4% of members.
Overall skills and expertise of the Board,
director training
The average age of directors of Crédit Agricole Assurances as at
31 December 2020 was 54. The companys articles of association
set an age limit of 65; any director who exceeds this limit will be
automatically deemed to have resigned at the end of the next
General Meeting.
The Autorité de contrôle prudentiel et de résolution (ACPR) assesses
the overall skills and expertise of the Board based on an individual
assessment of each member. This ensures that overall the directors
have the knowledge and experience required in the insurance and
financial markets, the companys business strategy and business
models, its system of governance, financial and actuarial analysis
and the legislative and regulatory requirements applicable to the
insurance business.
Members’ qualifications and experience vary and are complementary.
Since it is part of the Crédit Agricole Group and also as the head
of an insurance group whose shares are admitted to trading on
a regulated market, the Board of Directors of Crédit Agricole
Assurances comprises one independent director, and then 50%
Regional Bank executives (four directors) and 50% members of
Crédit Agricole S.A.s Management (four directors).
A directors skill is assessed in the light of their duties as member
of the Board of Directors, member of the Audit and Accounts
Committee, Chair of the Board or Chair of the Audit and Accounts
Committee. This takes account of experience acquired during their
working life in respect of offices held or through training courses
taken in the course of their career.
The non-voting Board member is the Deputy Chief Executive Officer
of Fédération Nationale du Crédit Agricole.
In accordance with the “Fit and Proper” policy approved and
reviewed each year by the Board, a questionnaire is sent to each
member asking them to assess themselves on the basis of the five
themes set out above and express a request for training in these
areas. The results of the questionnaires are also used to assess the
Boards overall skills and expertise.
The Board has not appointed a Lead Director.
Although as at 31 December 2020, Crédit Agricole Assurances
and its subsidiaries in France and abroad had 5,386 employees
(including 4,770 in France), its Board does not have any directors
representing employees, as its parent company, Crédit Agricole S.A.,
fulfils this requirement.
3
In accordance with the wishes expressed by the directors at the
end of 2019, six training courses were given during 2020 on the
following subjects: 1) Pricing an insurance premium; 2) Reinsurance
(mechanism, use, operational advantage); 3) Obligations relating to
the role of director (duty of discretion and confidentiality, preventing
conflicts of interest, preventing market abuse, etc.); 4) Claims
handling; 5) Operational risk (risk management and prudential
treatment); 6) Technical reserves.
The Board also does not have a director representing employee
shareholders. None of the employees of the Crédit Agricole
Assurances Group holds shares in the company. The directors
of Crédit Agricole Assurances are also not shareholders of the
company. Crédit Agricole Assurances’ articles of association do
not require directors to hold a minimum number of shares in the
company.
Crédit Agricole Assurances’ Board of Directors includes one
independent director. Her appointment was based on an assessment
of several criteria: expertise in insurance, no conflicts of interest,
respect for the principle of gender diversity and diversity, respect for
the age limit, availability, involvement, adaptation to Crédit Agricole
Groups culture. The independence criteria used by the Board were
as follows:
Directors may if they wish receive training on the specifics of the
company, its methods, business sector and social and environmental
responsibility issues.
Movements within the Board of Directors
in 2020
zznot to have a relationship of any kind whatsoever with the company,
its Group or its management that may interfere with the persons
freedom of judgement;
During 2020, the composition of the Board of Directors underwent
a number of changes:
Departures in 2020
zznot to be or to have been in the previous five years: an employee,
Chief Executive Officer or director of the company, one of its
subsidiaries or its parent company;
zzResignation:
z Elisabeth EYCHENNE resigned as director on 30 June 2020,
zznot to be a corporate executive officer of a company in which Crédit
z Nicole GOURMELON resigned as Chairwoman of the Board and
Agricole Assurances is a director;
director as of 30 July 2020;
zznot to be a customer, supplier, investment banker, commercial
zzAge limit of 65 reached:
banker or consultant that is significant to the company or its Group;
z Yves PERRIER reached the age of 65 in October 2019 and
his term of office therefore ended at the close of the General
Shareholders’ Meeting of 29 April 2020.
zznot to be related by close family ties to a company officer;
zznot to have been an auditor of the company within the previous
five years.
The status of independent director is lost after 12 years. An
independent director cannot receive variable compensation linked to
the performance of the Company or Group
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zzBoard meeting of 30 July 2020:
Appointments and reappointments in 2020
z appointment of Nicolas DENIS as Chairman of the Board of
Directors, replacing Nicole GOURMELON. The Chief Executive
Officer, whose term of office is linked to the Chairmans term of
office, was therefore reappointed,
zzGeneral Shareholders’ Meeting of 29 April 2020:
z appointment of Clotilde LANGEVIN as director for a term of three
years,
z re-appointment of Jérôme GRIVET as director for a term of three
years,
z co-opting of José SANTUCCI to replace Elisabeth EYCHENNE
for her remaining term of office, i.e. until the General Shareholders’
Meeting to approve the financial statements for the year ending
31 December 2021,
z re-appointment of Xavier MUSCA as director for a term of three
years;
z co-opting of Laure LESME-BERTHOMIEUX to replace Nicole
GOURMELON for her remaining term of office, i.e. until the
General Shareholders’ Meeting to approve the financial
statements for the year ending 31 December 2020.
Composition of the Boad at 31 December 2020
At 31 December 2020, the nine directors and the non-voting director of Crédit Agricole Assurances were:
Date of
birth Nationality
Date of
Position held appointment
Role on the Board
Director
Chief Executive Officer of
CRCAM Normandie-Seine
27/07/2017
30/07/2020
Nicolas DENIS
1967
1965
1962
1968
French
French
French
French
Chairman of the Board of Directors
Director
Chairman of CRCAM
Pyrénées Gascogne
Marc DIDIER
Member of the Audit and Accounts Committee
18/04/2019
29/10/2015
14/06/2016
Deputy Chief Executive
Jérôme GRIVET
Isabelle JOB-BAZILLE
Director Officer of Crédit Agricole S.A.
Director
Chief Economist at Crédit
Agricole S.A.
Member of the Audit and Accounts Committee
Head of Financial
communication at Crédit
Agricole S.A.
Clotilde LANGEVIN
Murielle LEMOINE
1978
1967
French
French
Director
29/04/2020
15/10/2019
Independent director
Member of the Audit and Accounts Committee
Independent director
Director
Chairwoman of the Customer Processes and IT Strategic
Committee
Chief Executive Officer of
CRCAM Nord-Est
Laure LESME-BERTHOMIEUX
Xavier MUSCA
1965
1960
French
French
30/07/2020
07/11/2012
Deputy Chief Executive
Director Officer of Crédit Agricole S.A.
Chief Executive Officer of
CRCAM Provence Côte
d’Azur
Director
José SANTUCCI
1962
1968
French
French
Chairman of the Audit and Accounts Committee
30/07/2020
30/07/2019
Non-voting member
Participant in the Audit and Accounts Committee
Deputy Chief Executive
Officer of FNCA
Marie-Agnès CHESNEAU
The offices held by each of the directors in Companies (Group or non-Group, listed or unlisted, in France or abroad) are set out in the Corporate
Governance Report below.
The Board of Directors performs the duties conferred on it by law
and the companys articles of association. It acts in all circumstances
in the interest of the company. It strives to promote long-term value
Board’s practices and procedures, duties
and work
creation taking into account the social and environmental impacts
of its operations. It proposes any amendments to the articles of
association it deems appropriate. It determines the companys
strategy and general policies. It approves, where appropriate, at the
proposal of the Chief Executive Officer, the resources, structures
and plans required to implement the strategy and general policies
it has determined. It rules on all matters concerning the running of
the company referred to it by the Chairman and the Chief Executive
Officer. It takes decisions on all transactions falling within its exclusive
remit. It performs any controls or inspections that it deems necessary.
The Board of Directors meets, at the invitation of its Chairman, as
often as required inthe companys interests and, in accordance with
its Rules of Procedure, at least four times a year.
Directors receive compensation (formerly known as directors’
fees) for their attendance at Board meetings. Each year, the overall
budget for directors’ compensation is set by the General Meeting of
Shareholders and its allocation is decided by the Board of Directors.
If a directors repeated absence disrupts the smooth functioning of
the Board, the Chairman may ask that director to stand down (see
Rules of Procedure below).
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The non-voting Board member takes part in Board meetings in an
advisory capacity. He is consulted on any item tabled on the Boards
agenda. Thus, apart from his duty to ensure compliance with the
articles of association, he may, after review, give his opinion during
the meeting on an agenda item, in particular regarding strategy,
business, growth, operational matters, results, risk governance and
the companys financial statements. He may be removed from his
position at any time by the Board.
companies”, the Board was required to vote on proposals to sell or
acquire Companies, mainly outside France;
zzstrategy, organisation: Board members discussed Crédit
Agricole Assurances Groups strategic plan at a seminar held on
10 December 2020;
zzcapital management, funding plan: the Board approves the
Crédit Agricole Assurances Groups capital management plan and
the subsidiaries’ financing plan;
On 21 July 2009, the Board of Directors of Crédit Agricole Assurances
adopted Rules of Procedure which set out the operating procedures
for the companys Board and Senior Management, while taking into
account the separation of the offices of Chairman of the Board of
Directors and Chief Executive Officer. A directors’ Code of Conduct
has now been added to the Rules of Procedure. The main provisions
of the Rules of Procedure are presented in this report.
zzbudget: at its first meeting in 2020, the Board approved the 2020
budget for Crédit Agricole Assurances S.A. and for the Crédit
Agricole Assurances Group as a whole. On 10 December, the
Board discussed the initial 2021 budget guidelines;
zzreview of the financial statements: at the end of each quarter,
after review by the Audit and Accounts Committee, the Board
validated the contribution of the Insurance business line to Crédit
Agricole S.A. Groups results. The individual and consolidated
financial statements for 2019 were approved by the Board of
Directors on 12 February 2020. On 30 July 2020, the Board
approved the consolidated financial statements at 30 June 2020;
The Rules of Procedure set out the way in which the Boards work
is organised in Board meetings and in meetings held by its specific
Committees (Audit and Accounts Committee, Customer Processes
and IT Strategic Committee).
3
The directors’ Code of Conduct appended to the Rules of Procedure
constitutes a formal reminder of the provisions of the laws,
regulations and articles of association governing the prerogatives and
responsibilities associated with a directorship (regular attendance,
duty of discretion, protection of the companys interests, prevention
of conflicts of interest, right to receive information, etc.).
zzannual regulatory reports: the management report including
the Corporate Governance Report for 2019 was signed off by
the Board on 12 February 2020. The Solvency and Financial
Conditions Report (SFCR) and Regular Supervisory Report (RSR)
were approved by the Board on 7 April 2020. The Own Risk
and Solvency Assessment (ORSA) was approved by the Board
on 10 December 2020. The Annual Reports of the Key Function
Holders were also presented and signed off (see section below on
Key Function Holders);
Since their adoption, the Board of Directors has amended the Rules
of Procedure (reproduced below) on several occasions.
Assessment of the Board’s practices
and procedures
zzsupervision, control, risk management, solvency: as the head
of an insurance group, Crédit Agricole Assurances is subject to
Solvency II regulations. In this respect, the Boards role and duties
in terms of risk control and Group solvency have been strengthened
in the past few years.
At the end of 2019, the Board of Directors expressed its wish to
add a summary report on the first page of each briefing document,
shorten the time taken to send out briefing documents and improve
means of remote communication. It also expressed a desire to
spend more time on the Groups strategy.
Therefore, the Board signs off Crédit Agricole Assurances Groups
Solvency II governance policies each year.
During 2020, the Board approved:
Since Februarys Board meeting, all briefing documents have
included an introductory summary report. At the beginning of
each meeting, the Chief Executive Officer informs the Board of any
significant events that have occurred since the last Board meeting.
z the renewal of nine policies without amendment: ORSA,
Operational Risk Management, Internal Audit, Compensation,
Investment, Fit Proper, Underwriting, Prudential Provisioning
and Liquidity Risk Management,
On 10 December 2020, a seminar washeld dedicated entirely to the
Crédit Agricole Assurances Groups strategic plan.
z amendments to the following seven policies: Risk Governance,
Outsourcing, Reporting to the Public and for Control Purposes,
Capital Management, Data Quality, Reinsurance and Asset and
Liability Management.
At the end of 2020, a new self-assessment questionnaire on the
Boards practices and procedures was sent to all directors to
determine new areas for improvement.
An update of the compensation policy was approved by the Board
on 10 December.
Activity of the Board of Directors during 2020
At the end of each quarter, the Groups solvency ratios are analysed.
The Board of Directors met eight times in 2020, on 12 February,
7 April, 22 April, 29 April, 30 July, 29 October, 24 November and
10 December 2020. The average attendance rate over the year was
88.8%.
A quarterly report on the risk appetite matrix is also submitted to
the Board for review.
A “simplified” ORSA in the form of an internal steering exercise was
validated by the Board of Directors on 29 April 2020 in order to
obtain an additional overview of the companys earnings trajectory
and solvency against the backdrop of the health crisis. In addition to
the annual budget/ORSA exercise, this exercise helped to assess
the impact of the health crisis and the resilience of the Crédit Agricole
Assurances Group and its entities, and to propose additional ways
of steering. In July, the Board approved the “simplified” ORSA, as
well as the severity of the ORSA scenarios. On 29 October 2020,
the Board reviewed the initial ORSA results.
The main items on the agenda were as follows:
zzbusiness: at each of its meetings, the Board reviewed quarterly
trends in Crédit Agricole Assurances Groups business in France
and International and compared them with the budget. It also
analysed the impact of major events on each subsidiarys business;
zzdisposal and acquisitions of entities: as Crédit Agricole
Assurances is an insurance holding company whose main
purpose is to “acquire shareholdings in insurance and reinsurance
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At its meeting on 10 December 2020, the Board approved Crédit
Agricole Assurances Groups ORSA report, the risk appetite
statement, the 2021 risk strategy and the financial policy, including
investment guidelines for 2021;
Presentation of the Committees
The Board has two specialised Committees, the Audit and
Accounts Committee and the Customer Processes and IT Strategic
Committee.
zzfinancial policies – investments: the Board reviews the asset
and liability framework. Investments are monitored quarterly either
directly by the Board or via the work of the Audit and Accounts
Committee. At the end of the year, the Board reviews a report on
operations and sets the guidelines for the year. On 29 April 2020,
the Board signed off the companys ecology and energy transition
report;
The Committees in no way remove any authority from the Board,
which has sole legal decision-making power. The Committees do
not replace the Board, but simply facilitate its work.
Audit and Accounts Committee
By decision taken on 21 July 2009, the Board of Directors of Crédit
Agricole Assurances created an Audit and Accounts Committee to
deal with financial, accounting and risk management matters.
zzreporting of key function holders: the key function holders are
the heads of Internal Audit, Compliance, Risk Management and the
Actuarial function. They report to the Board as often as necessary
and at least once a year on their activity and on the plan for the
coming year.
The Audit and Accounts Committee meets at least twice a year on
the initiative of its Chairman or at the request of the Chairman of the
Board of Directors or the Chief Executive Officer.
The Board approved the Actuarial functions Annual report on
7 April 2020, Internal Audits 2021 audit plan on 29 October 2020,
the 2021 risk appetite statement together with the 2021 risk
strategy presented by the Risk Management function, and the
Compliance functions 2020 report and 2021 action plan on
10 December 2020.
COMPOSITION OF THE AUDIT AND ACCOUNTS COMMITTEE
On 31 December 2020, members of the Audit and Accounts
Committee were:
zzJosé SANTUCCI, Chairman, director;
zzIsabelle JOB-BAZILLE, director;
zzMarc DIDIER, director;
The Chairman of the Audit and Accounts Committee also reports
regularly to the Board on the work of the key function holders;
zzMurielle LEMOINE, independent director;
zzCrédit Agricole Assurances Group compensation policy:
on 30 July 2020, the Board approved the annual work done by
Crédit Agricole S.A.s Compensation Committee (a delegated
Committee) as regards the Crédit Agricole Assurances Group, on
the overall budget for variable compensation, the identification and
registration of “Identified staff” and monitoring of compensation
policy implementation. The Board also approved the compensation
policy applicable to the Crédit Agricole Assurances Group;
zzMarie-Agnès CHESNEAU, non-voting director and permanent
invitee.
All of the members have accounting and financial skills.
In addition to the non-voting director, representatives from the
Finance department, the Secretary Generals office, the Investment
department, the statutory auditors as well as the four key function
holders (Internal audit, Risk Management, Compliance, Actuarial)
referred to in Article L. 356-18 of the French Insurance Code are also
invited to take part in Committee meetings.
zzgovernance: several changes were made to the composition of
the Board and the Audit and Accounts Committee during 2020.
On 29 April 2020, Clotilde LANGEVIN was appointed director by
the General Shareholders’ Meeting to replace Yves PERRIER, who
reached the age of 65.
DUTIES OF THE AUDIT AND ACCOUNTS COMMITTEE
The practices, procedures and duties of the Audit and Accounts
Committee are set out in Rules of Procedure approved by the Board
of Directors (see below).
On 30 July 2020, the Board appointed Nicolas DENIS as Chairman
of the Board of Directors, replacing Nicole GOURMELON, who
resigned. The effective terms of office of the executive directors
were reconfirmed as a result. Two new directors were also co-
opted at this meeting: José SANTUCCI replacing Elisabeth
EYCHENNE and Laure LESME-BERTHOMIEUX replacing Nicole
GOURMELON. José SANTUCCI was appointed Chairman of
the Audit and Accounts Committee replacing Nicolas DENIS and
Laure LESME-BERTHOMIEUX was appointed Chairwoman of the
Customer Processes and IT Strategic Committee.
This Committee deals with issues relating to the accounts and risks.
As regards procedures for preparing and processing accounting
and financial information, its duties include 1) monitoring the
process of preparing financial information and, as appropriate,
making recommendations to assure its integrity; 2) ensuring that
significant transactions at Crédit Agricole Assurances Group level
and major risks are properly accounted for, consistent in overall
terms and compliant withCrédit Agricole S.A.s internal control rules;
3) ensuring that internal procedures for gathering and controlling
data to guarantee its reliability are in place; 4) reviewing the Crédit
Agricole Assurances Groups internal audit plan.
The allocation of directors’ compensation (formerly known as
directors’ fees) was determined by the Board on 29 April 2020.
The results of the questionnaires of the overall skills and expertise
of the Board were reviewed at the first Board meeting of the year,
held on 12 February 2020. The requisite training was provided
accordingly during 2020.
The Committee makes sure that the accounting methods used to
prepare the consolidated and parent company financial statements
are appropriate and applied consistently from year to year. It
monitors the statutory auditors’ audit of the parent company and
consolidated financial statements. It reviews the statutory auditors’
audit plan. It makes sure that the statutory auditors comply with the
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independence conditions required by law and, if applicable, take
the necessary measures. It makes recommendations to the Board
on the reappointment or appointment of the statutory auditors (the
recommendation made to the General Meeting of Shareholders
must be made on the basis of a competitive bidding procedure).
It reviews any financial or accounting matters referred to it by the
Chairman of the Board of Directors or the Chief Executive Officer.
It reviews any conflicts of interest of which it is aware. It approves
the provision of non-audit services permitted by law. It reports to
the Board of Directors on the statutory audit engagement, how
the engagement contributed to financial data integrity and the role
played by the Committee in the process, and to advise the Board
promptly of any difficulties experienced.
zzfor the Compliance function: monitoring the 2020 activity plan and
its results, validating the 2021 plan, Annual report on the Crédit
Agricole Assurances Groups anti-money laundering and counter
terrorism financing report, application of the GDPR, OFAC, IDD and
Sapin 2 to the Crédit Agricole Assurances Group;
zzfor the Actuarial function: presentation of its Annual report.
Minutes of Committee meetings are drawn up and distributed to all
the directors.
The Chairman of Committee reports to the Board on the Committees
work.
Crédit Agricole Assurances Group Customer
Processes and IT Strategic Committee
The Committee also oversees the effectiveness of the internal control,
risk management and internal audit systems. For that purpose, it
meets the four key function holders at eachof its meetings: Internal
Audit, Risk Management, Compliance and Actuarial.
The Board created a new research Committee called Customer
Processes and IT Strategic Committee on 27 July 2017. This
Committee, chaired by Laure LESME-BERTHOMIEUX since 20 July
2020 in replacement of Nicolas DENIS, is responsible for reviewing
and issuing opinions on major project monitoring, the quality of IT
operations and services performed across the front-to-back chain,
and in particular the cost charge-backs. The Committee meets at
least twicea year. The Chairwoman reports to the Board of Directors
on the Committees work.
It reports regularly to the Board of Directors on its work.
WORK OF THE AUDIT AND ACCOUNTS COMMITTEE
3
The Audit and Accounts Committee met six times in 2020, on
10 February, 3 April, 28 April, 29 July, 28 October and10 December.
The average attendance rate was 93.3%.
The Committees work focused mainly on reviewing the annual and
interim financial statements. The main accounting options with a
significant impact on the financial statements were described. The
consolidated results, together with the contribution from the main
Crédit Agricole Assurances Group subsidiaries, were reviewed at
Crédit Agricole Assurances Group level as well as its contribution
to the Crédit Agricole S.A. Group. The regulatory position, as well
as the financial reporting guidelines, were presented. The statutory
auditors gave a detailed report on their audit of the 2020 interim and
annual financial statements.
The Committee met on 16 April, 9 July and 5 November 2020.
The Chairwoman of Committee reports to the Board on the
Committees work.
Compensation Committee
Crédit Agricole Assurances does not have its own Compensation
Committee. At its meeting of 5 November 2013, at the proposal of
Crédit Agricole S.A., the Board of Directors delegated compensation
matters to Crédit Agricole S.A.s Compensation Committee.
The second aspect of the Committees work involved risk
management and, more particularly, matters falling within the scope
of the four key function holders (Internal Audit, Risk Management,
Compliance and Actuarial). In 2020, their work addressed the
following:
The role, responsibilities, composition, meeting frequency and work
of Crédit Agricole S.A.s Compensation Committee are described in
Crédit Agricole S.A.s Universal Registration Document.
In 2020, the work of the Compensation Committee was brought
to the attention of the Crédit Agricole Assurances Board on two
occasions: on 30 July and on 10 December 2020.
zzfor the Internal Audit function: monitoring the 2020 audit plan, its
possible revision, reviewing the results of audits performed during
the year, implementing recommendations, validating the 2021 audit
plan;
On 30 July 2020, the Board was informed of the Compensation
Committees work on variable compensation at its meeting of
17 January 2020, on identified employees at its meeting on
6 February 2020, and on the deployment and control of the
compensation policy and control arrangements at its meeting of
7 April 2020.
zzfor the Risk Management function:
z review of Crédit Agricole Assurances Groups major risks (risk
mapping, summary of significant events, identification of major
risks, risk strategy guidelines), regular review of aggregate limits
set as an acceptable risk level, limit utilisation, management
decisions to remedy any limit breaches or formally approve
derogations in the event of a limit breach,
On 10 December 2020, the Board validated the changes to the
compensation policy proposed by the Compensation Committee,
involving the following matters:
zztaking account of the impact of the PACTE law concerning
supplementary pensions and in particular the end of the defined
benefits system and clarification of rights as at 31 December 2019;
z review of the Solvency and Financial Conditions Report (SFCR)
and Regular Supervisory Report (RSR),
z annual review of Solvency II policies,
zzupdated targets and financial performance criteria for variable
compensation paid to senior executives;
z monitoring of Crédit Agricole Assurances Groups solvency
ratios,
zzdetails about the roles and responsibilities of the Board of Directors
and reports to be presented to the Board;
z risk appetite framework and risk appetite statement for Crédit
Agricole Assurances Group (strategy and monitoring),
zzcompensation paid to members of the Board of Directors;
z approval of the Own Risk and Solvency Assessment (ORSA)
report,
zzupdated eligibility requirements and conditions for receiving long-
term variable compensation.
z qualitative summary of permanent controls;
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zzAppendix completed by the director succession process by the
Compensation of the Chairman
and the directors
Board on 6 February 2019.
The Board of Directors of Crédit Agricole Assurances meeting on
21 July 2009, adopted these Rules of Procedure which set out
the operating procedures of the companys Board of Directors and
Executive Management, while taking account of:
The Chairman of the Board only receives directors’ compensation
as defined below.
Compensation of directors
A) the deliberation of the Board dated 21 July 2009 deciding to
entrust the duties of Chairman of the Board of Directors and Chief
Executive Officer to two separate people;
The total amount of directors’ compensation (formerly known as
directors’ fees) is set on an annual basis by the General Meeting
of Shareholders and the Board of Directors then decides how it is
to be shared out between directors and non-voting members. A
set amount of €2,000 per meeting, decided by the Board, is then
allocated to each director and non-voting Board member who has
attended a meeting of the Board of Directors, the Audit and Accounts
Committee, Customer Processes andIT Strategic Committee or any
ad hoc study groups (such as the Selection Committee this year).
Only the independent director and the directors representing the
Regional Banks actually receive this compensation, as the directors
representing Crédit Agricole S.A. have waived their entitlement. The
total amount paid by the company in directors’ compensation in
2020 was €144,000 before tax and €100,800 net of tax and social
contributions.
B) the need to incorporate the company into the Crédit Agricole S.A.
control system since it holds, directly or indirectly, almost all of its
share capital.
Article 1 – Meetings of the Board of Directors
MEETINGS OF THE BOARD OF DIRECTORS
The Board is convened by its Chairman as often as required by the
companys interests and at least four times a year. If a director is
repeatedly absent, for whatever reason, the Chairman may ask said
director to tender his resignation, so as not to disrupt the smooth
operation of the Board. The Chief Executive Officer attends all Board
meetings but does not have the right to vote.
No Crédit Agricole Assurance or Crédit Agricole S.A. stock options
or bonus shares were awarded to Crédit Agricole Assurances
directors in respect of their directorship of the company.
VIDEOCONFERENCING AND CONFERENCE CALL
Directors who cannot physically attend a meeting of the Board of
Directors may inform the Chairman of their intention to participate
by videoconference or telecommunication means. The means
of videoconferencing and telecommunications used must meet
technical specifications guaranteeing the effective participation of
each person in the Board of Directors’ meeting. They must allow
the identification, by the other members, of the director participating
in the meeting by videoconference or telecommunication, transmit
at least his voice and ensure the continuous and simultaneous
retransmission of the deliberations. A director participating in the
meeting by videoconference or telecommunication may represent
another director provided that the Chairman of the Board of
Directors has, on the day of the meeting, a power of attorney
from the director so represented. Directors attending the Board of
Directors’ meeting by videoconference or telecommunication shall
be deemed to be present for the purpose of calculating quorum and
majority. In the event of a malfunction of the videoconferencing or
telecommunications system noted by the Chairman of the Board
of Directors, the Board of Directors may validly deliberate and/
or continue to conduct business with the members present only
physically, provided that the quorum requirements are met. The
attendance register and the minutes must mention the names of the
directors present and deemed to be present within the meaning of
Article L. 225-37 of the French Commercial Code. In accordance with
the law, participation in videoconferencing or telecommunications
cannot be accepted for the following decisions: preparation of the
annual financial statements and management report; preparation
of the Groups consolidated financial statements and management
report, if not included in the Annual report. The aforementioned
exclusions relate only to the inclusion of remote participants in the
quorum and majority and not to the possibility for the directors
concerned to participate in the meeting and to give their opinion,
in an advisory capacity, on the decisions concerned. Participation
in videoconferencing or telecommunications may also be refused
for technical reasons by the Chairman, insofar as these technical
reasons would prevent the Board of Directors from being convened
by videoconferencing or telecommunications under the applicable
legal and regulatory conditions.
There are no service contracts between the members of the
administrative or management bodies and Crédit Agricole
Assurances S.A. or any of its subsidiaries that grant benefits to such
members.
Rules of Procedure of the Board of Directors
(full text)
zzAdopted by the Board on 21 July 2009.
zzArticle 3 “Duties and operation of the Committees” amended by the
Board on 18th February 2010.
zzArticle 4 “Power of the Chief Executive Officer” amended by the
Board on 21 April 2011.
zzArticle 3.1 “Compensation Committee” amended by the Board on
5 November 2013.
zzArticle 4 “Power of the Chief Executive Officer” amended by the
Board on 19 December 2013.
zzArticle 4 “Power of the Chief Executive Officer” amended by the
Board on 12 February 2015.
zzArticle 2 “Organisation of the Boards works” and Article 3 “Duties
and operation of the Committees” amended by the Board on
2 December 2015.
zzArticle 1 “Meetings of the Board of Directors” and article 4 “Powers
of the Chief Executive Officer” amended by the Board on 9 February
2017.
zzArticle 3 “Duties and operation of the Committees” and article 4
“Powers of the Chief Executive Officer” amended by the Board on
27 July 2017.
zzArticle 3 “Organisation of the Boards works” amended by the
Board on 5 May 2018.
zzArticle 4 “Powers of the Chief Executive Officer” amended by the
Board on 13 December 2018.
zzArticle 4 “Powers of the Chief Executive Officer” amended by the
Board on 30 July 2020.
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function holders (Internal Audit, Risk Management, Compliance,
Actuarial function) referred to in Article L. 356-18 of the French
Insurance Code are invited to attend Committee meetings, under
the conditions set out in Article L. 322-3-2 of the French Insurance
Code.
Article 2 – Organisation of the Board’s work
A) The Board of Directors exercises the powers invested in it by the
law and the companys articles of association:
zzit determines overall corporate strategies as well as general
company policies;
A quorum exists if two of its members are present.
zzit approves, where appropriate, on a proposal from the Chief
Executive Officer, the resources, structures and plans needed to
implement the general strategies and policies it has determined;
Members who are unable to attend a Committee meeting in person
may inform the Chairman of their intention to take part in the meeting
by videoconferencing or other means of telecommunication enabling
the members to be identified and the proceedings to be faithfully
recorded.
zzit rules on all corporate administration-related issues referred to it by
the Chairman and the Chief Executive Officer;
The minutes of the Committee meeting shall list the names of those
members attending the meeting by video conferencing or other
means of telecommunication.
zzit takes decisions on all company operations falling solely within its
remit;
zzit conducts any inspections or audits that it deems necessary;
Attendance via videoconferencing or other means of
telecommunication may be refused by the Chairman for technical
reasons.
zzit consults, in accordance with Article L. 322-3-2 of the French
Insurance Code, the heads of key functions directly and on its own
initiative, whenever it considers it necessary and at least once a
year. The hearing may take place without the Chief Executive Officer
present if members of the Board of Directors deem it necessary.
The Board of Directors may delegate this hearing to one of its
Specialised Committees. Heads of key functions may directly, on
their own initiative, inform the Board of Directors where events
occur such as to justify it;
The Committee meets on the initiative of its Chairman or at the
request of the Chairman of the Board of Directors or the Chief
Executive Officer.
3
The Committee may consult the Chief Accounting Officer and
Accounts department employees without members of Executive
Management being present. The Committee hears comments from
the statutory auditors without representatives from Crédit Agricole
Assurances Group departments being present.
zzthe Board of Directors shall consult Crédit Agricole S.A. prior to
taking the decision to appoint its Chairman, Chief Executive Officer
or one, or more, Deputy Chief Executive Officers.
The Committee meets at least twice a year to review the half-year
and annual financial statements prior to their submission to the
Board.
B) The Chairman of the Board of Directors organises the Boards work
and ensures that it operates smoothly:
The agenda is set by the Chairman of the Committee.
The Committees main duties are:
zzhe/she convenes the Board of Directors, sets the agenda for
meetings and ensures that directors receive necessary and
sufficient information, in advance, so that decisions can be taken
with full knowledge of the facts;
zzto oversee the preparation of financial information and, if necessary,
make recommendations to ensure its integrity;
zzthe Chairman alone is authorised to ask the Executive Management
for documents and information about the company outside Board
meetings;
zzto monitor the effectiveness of internal control, risk management
and, where appropriate, internal audit systems, as regards the
preparation and processing of accounting and financial information,
and in particular:
zzDirectors also have this option subject to prior notification of the
Chairman.
1) to ensure the appropriate accounting treatment of Crédit
Agricole Assurances Group significant transactions as well as
major risks, in addition to the overall consistency and compliance
with Crédit Agricole S.A.s internal audit rules,
Article 3 – Duties and operation of the Committees
COMPENSATION COMMITTEE
2) to make sure that internal procedures are in place for collecting
By decision of the Board of Directors on 5 November 2013, at
the proposal of Crédit Agricole S.A., the duties of Crédit Agricole
Assurances’ Compensation Committee were devolved to Crédit
Agricole S.A.s Compensation Committee.
and auditing data, thus ensuring their reliability,
3) to review the Crédit Agricole Assurances Groups internal audit
plan,
4) to familiarise itself with the Crédit Agricole Assurances Group
AUDIT AND ACCOUNTS COMMITTEE
internal audit programmes;
An Audit and Accounts Committee has been created comprising
at least two members appointed by the Board of Directors from
among its members that do not hold a management position within
the company. A non-voting member may also be designated as a
permanent guest.
zzto make sure that the accounting methods used to prepare the
consolidated and parent company financial statements are
appropriate and applied consistently from year to year;
zzto monitor the statutory auditors’ audit of the parent company and
The Chairman of the Audit and Accounts Committee is appointed by
the Board of Directors.
consolidated financial statements;
zzto review the statutory auditors’ audit plan;
Meetings are attended by any person charged with reporting or
authorised to report on matters relating to finance, risk control,
audit work or company accounts. Representatives from the Finance
department and the Secretary Generals office and the four key
zzto make sure that the statutory auditors comply with the
independence conditions required by law and, if applicable, take
the necessary measures;
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zzto make recommendations to the Board on the reappointment or
appointment of the statutory auditors (the recommendation made
to the General Meeting of Shareholders must be made on the basis
of a competitive bidding procedure);
Article 4 – Powers of the Chief Executive Officer
The Chief Executive Officer has the widest powers to act in the name
of the company in all circumstances and to represent the company
in its dealings with third parties.
zzto review any financial or accounting matters referred to it by the
Nevertheless,
Chairman of the Board of Directors or the Chief Executive Officer;
zzto review any conflicts of interest of which it is aware;
zzto approve the provision of non-audit services permitted by law;
zzto report regularly to the Board of Directors on its work;
I. Strategic investments and divestments relating to the
development of insurance activities
Prior agreement from the Board of Directors of Crédit Agricole
Assurances is required for any investments or divestments:
zzto report to the Board of Directors on the statutory audit
engagement, how the engagement contributed to financial data
integrity and the role played by the Committee in the process, and
to advise the Board promptly of any difficulties experienced.
zzof a certain type (see point 1 below);
zzand of a certain amount (see point 2 below).
1/ Type of transaction: extension or reduction in the scope of the
Crédit Agricole Assurance Groups activities.
The Committee meeting held at the end of the year is devoted mainly
to reviewing risk matters.
zzthis includes in particular:
a) acquisitions or subscriptions of equity securities with the
intention of holding them for the long term (interests in
subsidiaries, participating interests and other securities to be
held for the long term, etc.) and their disposal,
CUSTOMER PROCESSES AND IT STRATEGIC COMMITTEE
The Committee comprises three directors appointed by the Board.
Its Chairman must be a director of Crédit Agricole Assurances and
a representative of the Regional Banks. Each Committee member
must hold one or more directorships in Crédit Agricole Assurances,
Predica, Pacifica or CACI such that all four Companies are
represented by the three members. Other permanent invitees
also attend meetings. They include the chairs of the France Life
and Non-Life IT Customer Processes Committees, internal
representatives of Crédit Agricole Assurances Solutions and heads
of banking and insurance distributors. The opinions issued by the
Committee to the Board of Directors are based on work done by
the two technical Committees (France Life and France Non-Life
IT Customer Processes Committees) that meet quarterly to
monitor implementation of strategic guidelines. The Committee
is responsible for reviewing and issuing opinions on major project
monitoring, the quality of IT operations and services performed
across the front-to-back chain, and in particular the cost charge-
backs. The Committees role is to define guidelines for IT strategy
and customer processes to ensure a consistent group-wide
approach in these areas. The Committee meets at least twice a year.
The agenda is set by the Chairman of the Committee, who reports
on its work at the next Board meeting. Members who are unable
to attend a Committee meeting in person may inform the Chairman
of their intention to take part in the meeting by videoconferencing
or other means of telecommunication enabling the members to
be identified and the proceedings to be faithfully recorded. The
minutes of the Committee meeting shall list the names of those
members attending the meeting by videoconferencing or other
means of telecommunication. Attendance via videoconferencing
or other means of telecommunication may be refused by the
Chairman for technical reasons.
b) asset contributions or mergers involving at least one company
of the Crédit Agricole Assurances Group,
c) spin-offs or partnerships resulting in changes to the legal scope
of Crédit Agricole Assurances Group, in particular the creation
of new entities (joint ventures),
d) creation/closure of branches,
e) decisions to bring in new shareholders of Crédit Agricole
Assurances consolidated entities,
f) contributions (and disposals) of assets or businesses,
g) creation of structures and increases in the capital of existing
structures with the purpose of investing in new technologies,
h) any transactions that may result from the deferred
implementation of the transactions described above, in
particular any transactions also implying the commitment of
equity in the form of capital, loans, guarantees or shareholder
advances and similar,
i) increases in the capital of existing subsidiaries, intended solely
to finance prudential requirements relating to their growth,
including if such transactions concern companies for which a
sale process has been initiated or decided.
Internal restructuring measures are also included.
zzIt does not include:
a) transactions relating to the day-to-day conducting of growth
capital activities (see point II below),
b) upfront payments on entering into a medium or long-term
commercial agreement entailing the recognition of an intangible
asset,
c) transactions falling within the scope of day-to-day management
of insurance company assets representing insurance technical
reserves (see point II below).
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zzprior consultation with the Crédit Agricole S.A. Group Risk
Management department if the exposure is covered by a Crédit
Agricole Group conglomerate level framework, provided that the
consumption of the individual limit set by the Group Risk Committee
exceeds 90%, excluding the receipt of a dividend in shares.
2/ And of an amount of more than €25 million, or less if the transaction
is in addition to a transaction already carried out bringing the overall
amount to more than €25 million.
The Chief Executive Officer reports to the Board of Directors on the
implementation of transactions approved by the Board.
Asset category 3: Property assets
II. Proprietary investments by Crédit Agricole Assurances as
part of a Crédit Agricole Group policy
zzprior approval from the Chairman and Deputy Chairman of Predica
if aggregate exposure exceeds €120 million;
Investments by Crédit Agricole Assurances (parent company) that
meet the following conditions:
zzprior consultation with the Crédit Agricole S.A. Group Risk
Management department, if the exposure is covered by a Crédit
Agricole Group conglomerate level framework, provided that the
consumption of the individual limit set by the Group Risk Committee
exceeds 90%.
zzthe investment is in line with a Crédit Agricole Group policy;
zzthe amount of the investment is less than or equal to €2 million;
zzthe aggregate amount of investments made under these rules may
not exceed €20 million;
Asset category 4: Unlisted equities
may derogate from the Crédit Agricole Assurances’ (parent company)
portfolio risk strategy and are reported annually to the Audit and
Accounts Committee.
zzprior approval from the Chairman and Deputy Chairman of Predica
if aggregate exposure exceeds €60 million;
zzprior consultation with the Crédit Agricole S.A. Group Risk
Management department, if the exposure is covered by a Crédit
Agricole Group conglomerate level framework, provided that the
consumption of the individual limit set by the Group Risk Committee
exceeds 90%.
III. Financial investment transactions
3
This includes investments or divestmentsfalling within the scope of
day-to-day management of insurance company assets representing
insurance technical reserves.
By delegation of Crédit Agricole Assurances Group entities authorised
by their Board of Directors, the Chief Executive Officer of Crédit
Agricole Assurances may carry out investments or divestments
involving four types of assets (financial investments) on behalf of all
Crédit Agricole Assurances Group entities.
B: THRESHOLDS ON TRANSACTIONS INVOLVING
INVESTMENTS COLLECTIVE FUNDS
Asset category 1: Fixed income
Prior approval from the Chairman and Deputy Chairman of Predica if
aggregate exposure exceeds €300 millionor if exposure to the asset
management company exceeds €750 million(1).
However, if the transaction involves Predica and the aggregate
counterparty exposure (existing outstanding amounts plus
investment projects) for a given type of asset exceeds one of the
thresholds indicated below, prior approval is required from the
Chairman and the Deputy Chairman of Predica, which may be
delegated, and, where appropriate, prior consultation of the Crédit
Agricole S.A. Group Risk Management department.
Asset category 2: Listed equities
Prior approval from the Chairman and Deputy Chairman of Predica if
aggregate exposure exceeds €240 millionor if exposure to the asset
management company exceeds €600 million(1).
Asset category 3: Property assets
These rules do not cover:
Prior approval from the Chairman and Deputy Chairman of Predica if
aggregate exposure exceeds €240 millionor if exposure to the asset
management company exceeds €600 million(1).
zztransactions falling within the scope of fund management mandates
given by the entities to asset management companies.
A: THRESHOLDS ON TRANSACTIONS INVOLVING
INVESTMENTS OTHER THAN IN COLLECTIVE FUNDS
Asset category 4: Unlisted equities
Prior approval from the Chairman and Deputy Chairman of Predica if
aggregate exposure exceeds €120 millionor if exposure to the asset
management company exceeds €300 million(1).
Asset category 1: Fixed income
zzprior approval from the Chairman and Deputy Chairman of Predica
if aggregate exposure exceeds €150 million;
Article 5 – Amendments to the articles of
association and these Rules of Procedure
zzprior consultation with the Crédit Agricole S.A. Group Risk
Management department, if the exposure is covered by a Crédit
Agricole Group conglomerate level framework, provided that the
consumption of the individual limit set by the Group Risk Committee
exceeds 90%.
The Board of Directors shall not propose to the General Meeting
of Shareholders any amendment of the articles of association or
any other operation over which the Extraordinary General Meeting
of Shareholders has jurisdiction unless it has been approved in
advance by Crédit Agricole S.A.
Asset category 2: Listed equities
zzprior approval from the Chairman and Deputy Chairman of Predica
if aggregate exposure exceeds €120 million (excluding the receiving
of a stock dividend);
Likewise, it shall not decide on any changes to the companys
Executive Management or Rules of Procedure, unless it has received
approval from Crédit Agricole S.A., said approval being recorded in
the Minutes of the relevant Board meeting.
(1) Collective funds do not fall within the scope of management by the conglomerate Crédit Agricole Group. Only the aggregate exposure criterion determines whether prior
consultation of Crédit Agricole S.A. is required.
Clarification of the concepts of aggregate exposure and exposure to an asset management company: the amount of aggregate exposure corresponds to total
transactions in the risk group. For collective funds, the concept of risk group corresponds to funds with the same investment universe or processes.
Exposure to the asset management company is equal to the sum of drawn and undrawn commitments on the funds managed by the management company.
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zzyou shall ensure that material issues affecting the life of the company
are the subject of Board of Directors’ decisions sanctioned by
formal votes, in particular:
Appendix – Directors’ Code of conduct
All company directors shall comply unreservedly with the provisions
of this Code of conduct, appended to the Board of Directors’ Rules
of Procedure, of which it forms an integral part.
z appointing of members of the executive body,
z strategic guidelines resulting in product and market policy
choices,
The Board of Directors, of which you are a member, is the corporate
body which, on behalf of all shareholders taken as a whole, appoints
corporate officers and oversees and supervises the companys
management.
z presenting the budget,
z estimating results,
You have been elected by the General Meeting of Shareholders on
the basis of your expertise and the contribution that you can make
to running the company.
z presenting the management report,
z approving the financial statements and allocating profits,
z presenting resolutions for submission to the General Meeting of
Shareholders,
Your work within the Board of Directors shall be guided solely by the
interests of the company, considered with regard to the expectations:
z reports from any specialised Committees created,
z significant acquisitions or disposals of assets.
zzof shareholders;
zzof Crédit Agricole Regional Banks;
zzof customers;
Should you consider it necessary for a topic to be debated by the
Board of Directors, you are responsible for asking the Chairman of
the Board to list said topic on the agenda;
zzof employees.
All the company-related information which you received within the
context of your duties, whether on the occasion of meetings of the
Board or of any specialised Committees, is supplied to you intuitu
perso. According to the law, directors are bound by an obligation
of discretion. Furthermore, you shall ensure that such information is
kept confidential. If you represent a director that is a legal entity, you
are subject to same confidentiality requirement.
zzyou shall commit to making an active, critical and constructive
contribution to the work of the Board of Directors and of any
Committees of which you are a member. Attendance at Board and
Committee meetings is the primary condition of this involvement.
So that you are able to perform your duties to the best of your ability,
the Chairman of the Board of Directors shall provide you, wherever
possible prior to the Board meeting, with all the information regarding
the documents that are to be discussed at said meeting. You also
have the option of obtaining information directly from members of the
companys management, subject to having informed the Chairman
in advance that you wish to exercise this option.
Your duties as a director are regulated by the French Commercial
Code. In addition to such regulation, this Code of conduct has been
drawn up to enable you to exercise your powers in full and to ensure
the overall effectiveness of your contribution. It is therefore vital that
you comply with the Code of conduct even if you are the permanent
representative of a director that is a legal entity.
If you no longer comply with the principles or rules of conduct
described in this Code of conduct, you shall tender your resignation
to the shareholders.
In this respect:
zzyou shall ensure that your attendance at Board meetings is not a
source of any conflict of interest either on a personal level or as a
result of your professional responsibilities;
All members of the Board of Directors adhere unreservedly to the
directors’ Charter (reproduced above). The main commitments
made in the Charter are to make decisions at all times in the
interest of the company, comply with their duty of discretion and
confidentiality, ensure that their participation in Board meetings does
not cause a conflict of interest either personally or professionally,
abstain from voting on any resolution which would have the effect
of authorising an transaction of any kind in which they have a direct
or indirect interest, ensure that all matters that are important for the
company are discussed by the Board, participate actively in a critical
and constructive way in the Boards work, and keep abreast of all
matters concerning the company.
zzshould you consider yourself unable to fulfil your role on the Board
of Directors and/or any specialised Committees of which you area
member, you shall resign;
zzyou shall abstain from deciding and voting on any resolution
intended for the purpose of authorising any operation whatsoever
in which you (or the company that you represent) have a direct, or
indirect, interest;
zzyou have the option of consulting the Crédit Agricole S.A. Group
Ethics Officer on any ethical issues, even on an ad hoc basis;
To the knowledge of the company and on the date this document
was drawn up, no conflict of interests is identified between the duties
of a corporate officer of the company and his private interests or
other duties.
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REGULATED INFORMATION REFERRED TO ARTICLES L. 225-37-4
AND L. 22-10-10 1° TO 5° OF THE FRENCH COMMERCIAL CODE
Crédit Agricole Assurances (Chief Executive Officer or director) or a
shareholder holding more than 10% of the companys voting rights
List of directorships and other offices held
The directorships and offices held by each of the directors in other
(i.e. Crédit Agricole S.A.) and (ii) a company controlled by Crédit
Companies (Group or non-Group, listed or unlisted, in France or
Agricole Assurances within the meaning of Article L. 233-33 of the
abroad) are indicated below.
French Commercial Code.
Agreements that fall within the scope of Article L. 225-38 of the
French Commercial Code (related-party agreements) entered into
by Crédit Agricole Assurances and one of its corporate officers
or shareholders or a company that shares a common director
Agreements entered into between a
corporate officer or a significant shareholder
and a subsidiary
with Crédit Agricole Assurances, are subject to special oversight
No agreements that fall within the scope of Article L. 225-37-4, point
2, of the French Commercial Code were entered into in 2020. With
the exception of agreements involving transactions entered into in
the ordinary course of business on an arms length basis, this article
covers agreements entered into between (i) a corporate officer of
due to potential conflicts of interest. Since the creation of Crédit
Agricole Assurances, no agreement falling within the scope of
Article L. 225-38 of the French Commercial Code has required prior
authorisation by the Board, including in 2020.
3
Authorisations to effect capital increases
Table summarising authorisations in force granted by the General Meeting of Shareholders to the Board of Directors to effect capital increases
and use made of such authorisations during the year (information required by Order no. 2004-604 of 24 June 2004 reforming the system
applicable to negotiable securities):
Purpose of authorizations to the Board of
Directors
Use made of
General Meetings Resolutions
Duration, ceilings, limitations authorizations in 2020
General Meeting of Shareholders
of 29 April 2020
Increase share capital in one or more transactions at
such times as the Board of Directors shall determine,
through contributions in cash, to be paid up in cash
or by offsetting against claims which are unequivocal,
clearly defined and due for payment against the
company.
None.
Ceiling: the total amount of capital
increases may not exceed one
billion euros.
Term: one year from the General
Meeting of Shareholders.
14th resolution
These meetings are held at the registered office or at any other venue
as indicated in the meeting notice.
Restrictions on the Chief Executive Officer’s
powers imposed by the Board of Directors
Except in the cases expressly provided for by law, any shareholder
has the right to attend General Meetings and to take part in the
deliberations, in person or by proxy, regardless of the number of
shares held.
The Chief Executive Officer has the widest powers to act in the name
of the company in all circumstances and to represent the company
in its dealings with third parties.
Nevertheless, prior agreement from the Board of Directors of Crédit
Agricole Assurances is required for investment or disinvestment
transactions described in Article 4 of the Rules of Procedure
reproduced above.
As provided for by law, holders of shares registered for at least three
working days prior to the date of the General Meeting may attend or
be represented at the Meeting with no prior formality, by providing
proof of their identity. The Board of Directors may decide to shorten
this period.
Summary table showing thegovernance rules
laid down by Crédit Agricole Assurances in
addition to the standard required by law
Any shareholder may also cast a vote remotely by post in accordance
with the legal and regulatory provisions.
The General Meeting is chaired by the Chairman of the Board of
Directors or, in his/her absence, by the Deputy Chairman, where
applicable, or by a director delegated by the Board of Directors;
failing this, by a person appointed by the General Meeting. Where
the Meeting has not been convened by the Board of Directors,
the Meeting is chaired by the person or one of the persons who
convened it.
This table is presented below.
Terms and conditions of shareholders’
participation in General Meetings
of Shareholders
Ordinary and Extraordinary General Meetings of Shareholders acting
in accordance with the quorum and majority requirements provided
for by law, exercise the powers granted to them by the legislation
in force.
The terms and conditions of shareholders’ participation in General
Meetings of Shareholders are laid down in Article 18 of the companys
articles of association.
At 31 December 2020, Crédit Agricole Assurances had two
shareholders: Crédit Agricole S.A. for all the shares except one share
held by the simplified joint stock company Sigma 39, wholly owned
subsidiary by Crédit Agricole S.A.
Minutes of meetings shall be drawn up and copies thereof shall be
certified and issued in accordance with the law.
General Meetings of Shareholders are convened and held under the
terms and conditions provided by law.
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Company capital structure
At 31 December 20120, Crédit Agricole Assurances S.A.s share capital was composed of 149,040,367 ordinary shares, each with a par
value of €10.
Crédit Agricole Assurances has two shareholders. All but one share are held by Crédit Agricole S.A. One share is held by the simplified joint
stock company Sigma 39 in turn wholly owned by Crédit Agricole S.A.
Number of shares
149,040,366
1
%
99.99
Crédit Agricole S.A.
SAS Sigma 39
TOTAL
NS
149,040,367
100.00
Company shares have not been the subject of any public offering and are not admitted for trading on any regulated market.
On 31 December 2020, there was no Crédit Agricole Assurances Group employee shareholding in the share capital of Crédit Agricole
Assurances S.A.
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SUMMARY TABLE SHOWING THE GOVERNANCE RULES LAID DOWN
BY CRÉDIT AGRICOLE ASSURANCES IN ADDITION TO THE STANDARD
REQUIRED LAW
Composition of the Board of Directors
Separation of the functions of Chairman of the Board and Chief Executive Officer
French Commercial Code:
(L. 225-51-1 para. 2). The decision of separation shall be taken by the Board of Directors.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 3). It is the responsibility of the Board of Directors to decide and to explain its decision.
Governance of Crédit Agricole Assurances:
In accordance with the Act of 15 May 2001 on the new economic regulations and general rules of governance applicable within the Crédit Agricole Group which
distinguish between guidance, decision-making and control functions on the one hand, and executive functions on the other, the offices of Chairman and Chief
Executive Officer of Crédit Agricole Assurances have been separated. The Board reiterates this principle each time the Chairman or Chief Executive Officer is
appointed or reappointed.
Role of the Chairman
French Commercial Code:
(L. 225-51). The Chairman organises and leads the work of the Board of Directors and reports thereon to the General Meeting of Shareholders. The Chairman
ensures that the companys bodies run smoothly and, in particular, that directors are in a position to fulfil their duties.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 4). Shareholder relations with the Board of Directors, particularly with regard to corporate governance aspects, may be entrusted to the
Chairman of the Board of Directors or, if applicable, to the Lead Director. He or she shall report on this task to the Board of Directors.
Governance of Crédit Agricole Assurances:
3
In accordance with the law and the articles of association the Chairman of the Board of Directors organises and directs the work of the Board and reports to the
General Meeting of Shareholders on its activities. (...) Following consultation with the Chief Executive Officer, the Chairman of the Board of Directors assesses
the work carried out during the year and still to be carried out, in particular, when the Boards schedule and meeting agendas are being set.” Relations between
the Board and Crédit Agricole S.A. (100% shareholder of Crédit Agricole Assurances) on corporate governance matters are the responsibility of the Chairman.
Number of Directors
French Commercial Code:
(L. 225-17 para. 1). The Board is composed of 3 members at least and of 18 members at most.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 2). The organisation of the Boards work, and its membership, must be suited to the shareholder make-up, to the size and nature of each
firms business (…). Each Board is the best judge and its main responsibility is to choose the organisational and operating structure, which the best to carry out
its missions.
Governance of Crédit Agricole Assurances:
Crédit Agricole Assurances, a French public limited company (société anonyme) and holding company, head of the insurance group, is managed by a Board of
Directors which has at least three members and at most eighteen members, subject to the exemptions provided by law. (…) At 31 December 2020, the Board
is composed of nine members and a censor. The Board is composed of an independent director, and for the other directors, 50% composed of Regional Bank
executives and 50% Crédit Agricole S.A. Management.
Gender balance within the Board
French Commercial Code:
(L. 225-17 para. 2, L. 225-18-1). The Board of Directors must seek a balanced representation between women and men. For Companies whose shares are traded
on a regulated market: Women and men must each represent at least 40% of directors as of the 2017 Shareholders’ Meeting. For large Companies: women and
men must each represent at least 40% of directors as of the 2017 Shareholders’ Meeting for Companies that, over three consecutive financial year, have more
than 500 employees and €50 million of revenue (or have total assets of at least that amount) and, as of the 2020 Shareholders’ Meeting for Companies that, over
three consecutive years, have more than 250 employees and €50 million of revenue (or total assets of at least that amount).
Governance of Crédit Agricole Assurances:
Although Crédit Agricole Assurances is not a listed company or a large company, its Board of Directors comprises four women out of a total of nine members,
making up 44.4%.
Gender diversity within managing bodies
French Commercial Code:
(L. 225-37-4, L. 22-10-10 1° to 5°).
AFEP-MEDEF Corporate Governance Code – 2020:
(Recommendation 7). Public limited companies (“SA”) whose shares are admitted to trading on a regulated market that exceed two of the following three
thresholds: total balance sheet of €20 million, net revenues of €40 million, average number of permanent employees of250 (Art. R. 225-104, para. 4), must include
in their corporate governance report a description of the gender balance policy applied to Board members, as well as a description of the objectives of this policy,
its means of implementation and results obtained. If the company does not have a policy of this kind, the reasons for this must be explained. In addition to this
description, information must be provided about how the company seeks to achieve balanced representation of men and women within the Committee set up, if
applicable, by executive management to assist it on a regular basis in performing its general duties, and about the results achieved in terms of gender balance in
the 10% of positions with the most responsibility.
Governance of Crédit Agricole Assurances:
The Crédit Agricole S.A. Group has pursued its gender balance policy for a number of years, mainly by means ofsuccessive agreements, with the aim of increasing
the proportion of women on the highest managing bodies of Crédit Agricole S.A. Group entities. The ramping up of the professional equality policy forms part of the
human project of the 2022 Group MTP. Increasing the proportion of women within managing bodies and talent pools is a major and necessary commitment in order
to address the challenges of the future. In this regard, the Group – and therefore Crédit Agricole Assurances – has set itself priority actions with concrete targets,
with the aim of women making up 30% of managing bodies by 2022. In the space of two years, the proportion of women within Crédit Agricole Assurances’
Executive Committee has risen from 0% to 21%.
Age of directors
French Commercial Code:
(L. 225-19 al. 2). The number of directors aged over 70 cannot exceed one third of directors in office.
Governance of Crédit Agricole Assurances:
The average age of directors of Crédit Agricole Assurances is 54. The companys articles of association set an age limit of 65; any director who exceeds this limit
will be automatically deemed to have resigned at the end of the next Ordinary General Meeting. This age limit thereby ensures optimum turnover.
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Directors representing employees shareholders
French Commercial Code:
(L. 225-23, para. 1).
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 8). If employee shareholders represent more than 3% of the share capital of the company, the Shareholders’ Meeting appoints a director representing them.
Governance of Crédit Agricole Assurances:
The appointment of a director to represent employee shareholders does not apply. All but one shares are held by Crédit Agricole S.A.
Directors representing employees
French Commercial Code:
(L. 225-27-1).
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 8). In Companies employing, at the end of two consecutive financial years, more than 1,000 employees with their French subsidiaries or more
than 5,000 employees with their French and international subsidiaries, their Board of Directors must include at least one employee director of the company. This
excludes direct or indirect subsidiaries of a company that is itself subject to the obligation of employee representation within the Board.
Governance of Crédit Agricole Assurances:
The obligation to appoint a director representing employees does not apply to Crédit Agricole Assurances, since it already applies to its parent company,
Crédit Agricole S.A.
Independent Directors
French Commercial Code:
(L. 823-19 II para. 1). At least one member of the Audit and Accounts Committee must be an independent director.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 9). For controlled Companies, at least one third of directors must be independent.
Governance of Crédit Agricole Assurances:
As Crédit Agricole Assurances is wholly owned by Crédit Agricole S.A., its Board of Directors is composed of an independent director, and for the other directors,
50% composed of Regional Banks (main distributors of the groups insurance products) executives and 50% Crédit Agricole S.A. Management.
Advisory Board
French Commercial Code:
Non-voting Board members are not required.
Governance of Crédit Agricole Assurances:
Non-voting Board members are appointed for a three-year term by the Board of Directors on a proposal from the Chairman. They cannot serve for more than four terms.
They may be dismissed by the Board at any time.
The non-voting Board member shall participate in the meetings of the Board of Directors in an advisory capacity. In particular, he monitors compliance with the
articles of association and provides the Board with information and comments. On 31 December 2020, the Board of Directors of Crédit Agricole Assurances
consisted of nine Directors and one non-voting member.
Rules to prevent and deal with conflicts of interest situations, which can involve Directors
Governance of Crédit Agricole Assurances:
Directors must ensure that their seat on the Board of Directors does not create a fundamental conflict of interest on a personal level or in the light of their
professional responsibilities. If they believe that they are no longer able to fulfil their role within the Board of Directors and/or any specialist Committees of which
they are a member, they must resign. They are also required to abstain from deliberating and voting on any resolutions to authorise any transactions in which they
(or the company they represent) would have a direct or indirect interest. For any compliance-related issues, even ad hoc, directors can consult the Crédit Agricole
S.A. Group ethics officer. (Directors’ Code of Conduct appended to the Rules of Procedure).
Rule governing multiple directorships
French Commercial Code:
(L. 225-21/L. 225-77/L. 225-94/L. 225-94-1/L. 225-67).
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 19). A director should not hold more than four other directorships in listed corporations, including foreign corporations, outside of the Group.
Crédit Agricole Assurances governance:
No director of Crédit Agricole Assurances holds more than four directorships in listed Companies, including foreign Companies, outside the Group.
Term of directorship held by directors
French Commercial Code:
(L. 225-18 para. 1). The duration of directorship held by directors is set by the articles of association, and may not exceed six years.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 14). The duration of directorship held by directors may not exceed four years.
Governance of Crédit Agricole Assurances:
The term of directorship of Crédit Agricole Assurances directors is set at three years by the companys articles of association. This term is renewable although
directors cannot serve for more than four consecutive terms of directorship.
Functioning and organisation of the Board (see existence of Rules of Procedure)
Number of Board of Directors meetings
French Commercial Code:
The frequency of meetings is not regulated. Only one meeting is compulsory in the year, the one which approves the financial statements.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 11). The frequency of the meetings is such that they allow for in-depth review of the matters falling within the Committees scope.
Governance of Crédit Agricole Assurances:
The Board of Directors is convened by its Chairman as often as required by the companys interests and at least four times a year. The Board of Directors held
eight meetings in 2020: six scheduled and two held exceptionally in response to a state of emergency.
Video Conferencing
French Commercial Code:
The law gives a capacity.
Governance of Crédit Agricole Assurances:
Directors who cannot physically attend a meeting of the Board of Directors may inform the Chairman of their intention to participate by videoconference or
telecommunication means. The means of videoconferencing and telecommunications used must meet technical specifications guaranteeing the effective
participation of each person in the Board of Directors’ meeting. They must allow the identification, by the other members, of the director participating in the
meeting by videoconference or telecommunication, transmit at least his voice and ensure the continuous and simultaneous retransmission of the deliberations.
(…) Participation in videoconferencing or telecommunications may also be refused for technical reasons by the Chairman. (Board of Directors’ Rules of Procedure).
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Attendance of the directors to the Board
French Commercial Code:
No legislation requires the attendance of Directors to the meetings. Article R. 225-19 allows Directors to have a representative.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 6). It is expected of any director that he or she has the requisite qualities and in particular that he or she is honest, present, active and involved.
Governance of Crédit Agricole Assurances:
Attendance of Directors at meetings of the Board of Directors is compensated by the payment of a compensation (formerly known as directors’ fees). Each year,
its overall budget is set by the General Meeting of Shareholders and its distribution is decided by the Board of Directors. If a director is repeatedly absent, such as
to disrupt the smooth functioning of the Board, the Chairman may ask that director to tender his or her resignation (see Rules of Procedure).
The Board of Directors met eight times in 2020. There was a 88.8% rate of attendance over the year.
You shall commit to making an active, critical and constructive contribution to the work of the Board of Directors and of any Committees of which you are a
member. Attendance at Board and Committee meetings is the primary condition of this involvement.” (Directors’ Code of Conduct appended to the Rules of
Procedure).
Compensation Committee
French Commercial Code:
(R. 225-29 para. 2). The Board of Directors may set up specialised Committees. An insurance group company such as Crédit Agricole Assurances is not required
by law to have a Compensation Committee.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 18). In recommendation 18, the AFEP-MEDEF Code recommends the creation of a Compensation Committee responsible for reviewing and
proposing to the Board all compensation and benefits to be paid to the company officers and for making a recommendation on the amount and allocation of the
directors’ compensation (formerly known as directors’ fees).
Governance of Crédit Agricole Assurances:
By decision of the Board of Directors on 5 November 2013, at the proposal of Crédit Agricole S.A., the duties of Crédit Agricole Assurances’ Compensation
Committee were devolved to Crédit Agricole S.A.s Compensation Committee.
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Nominations Committee
French Commercial Code:
(R. 225-29 para. 2).The Board of Directors may set up specialised Committees. An insurance group company such as Crédit Agricole Assurances is not required
by law to have a nominations Committee.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation17).
Governance of Crédit Agricole Assurances:
No nominations Committee.
Audit and Accounts Committee
French Commercial Code:
(L. 823-19 para. 1). Crédit Agricole Assurances, company whose securities are admitted to trading on a regulated market, has to set up an Audit and Accounts
Committee also dealing with risk governance.
AFEP-MEDEF Code of Governance – 2020:
Recommendation 16 sets out certain requirements relative to the composition, tasks and operation.
Governance of Crédit Agricole Assurances:
The Audit and Accounts Committee must have at least two members, meet at least twice a year on the initiative of its Chairman or at the request of the Chairman
of the Board of Directors or the Chief Executive Officer, and report to the Board of Directors on its work. The Audit and Accounts Committee held six meetings
in 2020.
Existence of Rules of Procedure
French Commercial Code:
Rules of procedure are not required by law.
AFEP-MEDEF Code of Governance – 2020:
(Recommendations 1, 2, 3, 12, 15, 20, 25).
Governance of Crédit Agricole Assurances:
On 21 July 2009, the Board of Directors of Crédit Agricole Assurances adopted Rules of Procedure which set out the operating procedures for the companys
Board and Senior Management, while taking into account the separation of the offices of Chairman of the Board of Directors and Chief Executive Officer.
A Directors’ Code of Conduct has now been added to the Rules of Procedure. In particular, the Rules of Procedure set out the way in which the Boards work is
organised in Board meetings and in meetings held by its specific Committees. The Directors’ Code of Conduct appended to the Rules of Procedure constitutes a
formal reminder of the provisions of the laws, regulations and articles of association governing the prerogatives and responsibilities associated with a directorship
(regular attendance, duty of discretion, protection of the companys interests, prevention of conflicts of interest, right to receive information, etc.). It explicitly refers
to a directors right to consult the Crédit Agricole S.A. Group Ethics Officer if necessary. Since their adoption, the Board of Directors has amended the Rules of
Procedure (reproduced below) on several occasions.
Directors’ Code of conduct
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 20). Directors ethics.
Governance of Crédit Agricole Assurances:
(See Directors’ Code of conduct attached to the Rules of Procedure of the Board of Directors).
Right to be personally informed
French Commercial Code:
(L. 225-35 para. 3). The Chairman or the Chief Executive Officer is bound to disclose to each director all the documents and information required for performance
of his or her duties.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 12). The Rules of procedure should set out the manner in which this right to disclosure is exercised and the related confidentiality duty:
importance of providing all relevant information, even critical, at any moment of the companys life, between the Boards meeting if the emergency or importance
of the matter so requires, importance of providing Directors with information if they do not have a sufficient knowledge of the companys organisation and activity.
Governance of Crédit Agricole Assurances:
The Chairman of the Board of Directors organises the Boards work and ensures that it operates smoothly. He/she convenes the Board of Directors, sets the
agenda for meetings and ensures that directors receive necessary and sufficient information, in advance, so that decisions can be taken with full knowledge of the
facts. The Chairman alone is authorised to ask the Executive Management for documents and information about the company outside Board meetings. Directors
also have this option subject to prior notification of the Chairman. (Rules of Procedure of the Board of Directors).
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Board assessment
Assessment of the Board’s work and communication of information relative to the results of these assessments
French Commercial Code:
There are no obligations under the law for companies that are the head of an insurance group.
AFEP-MEDEF Code of Governance – 2020:
Recommendation 10 sets out that the Board should periodically review its organisation and functioning. The Board has to make sure that important issues are
suitably prepared and debated. He has to measure the actual contribution of each director to the Boards work. It is recommended that the Board organise once
year a discussion on how it operates, carry out a formal evaluation every three years with the assistance of an external consultant, inform shareholders.
Governance of Crédit Agricole Assurances:
During the year, the Board of Directors conducted an assessment of the way it works. The foregoing underlines that the directors expressed their unanimous
satisfaction with regard to the way the Board of Directors and the Audit and Accounts Committee work, as well as concerning their composition and dynamism.
Within the framework of a constructive approach, the directors have expressed a number of suggestions that could improve the common work.
Information on directors and executive officers’ compensation
French Commercial Code:
(L. 225-37-3).
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 25 and 26).
Governance of Crédit Agricole Assurances:
Crédit Agricole Assurances shares are not listed. Only securities are admitted to trading on a regulated market. Consequently the provisions of the article
L. 225-37-3 of the French Commercial Code: do not apply to it.
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BIOGRAPHY OF CORPORATE OFFICERS
Marie-Agnès CHESNEAU
Philippe DUMONT
Marie-Agnès Chesneau is a graduate of the École de Management
de Normandie. She has spent her entire career with Crédit
Agricole. She began her career in 1992 in the branch network of
Crédit Agricole Atlantique Vendée regional bank. In 2002, she was
promoted to Head of Marketing and Retail Markets and then, in 2006,
she became Head of the Corporate Secretarys department and
Communications. In 2008, she joined Crédit Agricole Provence Côte
d’Azur regional bank as Head of Marketing and Mutualism and then,
in 2009, she was appointed Head of Human Resources. In 2013,
she became Head of Retail Banking and Private Banking for Crédit
Agricole Provence Côte d’Azur regional bank with responsibility for
230 branches and more than 1,400 employees. Since June 2019,
Marie-Agnès Chesneau has been Deputy Chief Executive Officer of
Fédération Nationale du Crédit Agricole in charge of the Customers,
Mutualism and Innovation department.
Philippe Dumont is a graduate of École Nationale du Génie rural, des
Eaux et des Forêts and an agronomy graduate of Institut National
Agronomique Paris-Grignon. He also holds a PhD in economics.
In his earlier career, he worked for the Ministry of the Economy
and Finance and later with Michel Barnier in the Ministry for the
Environment from 1993 to 1995. He then became Deputy Director
of François Fillons private office when he was at the Ministry for the
Post, Information and Space Technologies from 1995 to 1996. He
joined the Crédit Agricole Group in September 1997 as Head of the
Economics, Finance and Tax department at Fédération Nationale du
Crédit Agricole (FNCA), of which he became Deputy Chief Executive
Officer in April 2004. In 2004, he was Inspector General in charge
of Internal Audit and a member of LCL’s Management Committee,
before being appointed Group Inspector General in 2006, a member
of Crédit Agricole S.A.s Executive Committee on 15 October 2008,
and a member of Crédit Agricole S.A.s Management Committee in
September 2011. In July 2009, he became Chief Executive Officer
of Crédit Agricole Consumer Finance. He was also appointed
Deputy Chief Executive Officer of Crédit Agricole S.A. in charge of
Specialised Financial Services in August 2015. In January 2020,
Philippe Dumont became Chief Executive Officer of Crédit Agricole
Assurances and Predica, and Deputy Chief Executive Officer of
Crédit Agricole S.A. in charge of Insurance.
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Nicolas DENIS
A graduate of ENSAE, Nicolas Denis began his career in 1990
with Compagnie Bancaire (BNP Paribas). In 1992, he joined an
insurance company, member of the Generali group, specializing in
risk and marketing. In 1998, he joined Finaref, a subsidiary of the
Crédit Agricole Group and leader in private banking cards, where
he worked for six years in the insurance business, before becoming
Head of Direct marketing and distribution and then Sales Director.
In October 2008, he joined Crédit Agricole Centre-Est as Deputy
Chief Executive Officer. He supervised the private and corporate
banking, credit and agricultural development, human resources and
communication departments before joining LCL in 2013 as Director of
Technology and Banking Services, responsible for the Ile-de-France
network and the online network. In 2016, Nicolas Denis becomes
Chief Executive Officer of Crédit Agricole de Normandie-Seine.
Jérôme GRIVET
A graduate of ESSEC and IEP Paris, and a former student of ENA,
Jérôme Grivet began his career in government, notably as the Prime
Ministers advisor for European Affairs. In 1998, he joined Crédit
Lyonnais as Finance and Management Control officer. In 2001,
he was appointed as Crédit Lyonnais’ Head of Strategy. He later
served in the same role for Crédit Agricole S.A. In 2004, he was put
in charge of Finance, General Secretariat and Strategy at Calyon,
before being appointed its Deputy Chief Executive Officer in 2007.
Since the end of 2010, Jérôme Grivet has been Chief Executive
Officer of Crédit Agricole Assurances and Predica. In May 2015, he
became Deputy Chief Executive Officer of Crédit Agricole S.A., in
charge of Group Finance.
Marc DIDIER
Marc Didier owns a farming business which he founded in 1984,
where he practices polyculture, livestock farming and winegrowing.
In 2009, he also set up a photovoltaic energy production company
there. He very quickly became involved with many organisations
and businesses such as Vignerons du Gerland and the Vivadour
cooperative group. He became a director of Crédit Agricole du Gers
regional bank in 1988 (which became Crédit Agricole Pyrénées
Gascogne regional bank in 1992).
Isabelle JOB-BAZILLE
A doctor in Economics from the University of Paris X Nanterre, Isabelle
Job-Bazille began her career with Paribas in 1997 as a country risk
analyst for the Middle-East-Africa region. She joined Crédit Agricole
S.A. in September 2000 as an economist specialising in Japan and
Asia before being appointed Head of the Macroeconomics division
in May 2005. From 2007 to 2011, she worked with Crédit Agricole
Corporate and Investment Banks Capital Markets Research teams,
first in Paris and then in London, whilstcontinuing her responsibilities
within Crédit Agricole S.A. Since 1 February 2013, Isabelle Job-
Bazille has been Chief Economist at Crédit Agricole S.A., and a
member of the Management Committee of Crédit Agricole S.A.
Marc Didier has also been President since 2005 of ADASEA 32
(Association for Development, Planning and Services in Environment
and Agriculture), an officially recognised environmental protection
association providing a local service for rural areas, and is a founder
member of IMAGIN’RURAL,
a national association that also
specialises in environmental issues.
Within Crédit Agricole Group, Marc Didier is a member of the Board
of Directors of several entities including CA Chèques, HECA, IFCAM,
Crédit Agricole Assurances and Pacifica, and a member of the
Supervisory Board of Crédit du Maroc. He is Chairman of the Board
of Directors of the Fondation Crédit Agricole Pyrénées Gascogne.
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Clotilde L’ANGEVIN
Xavier MUSCA
Clotilde LAngevin is a graduate of the École Polytechnique (2001)
and the École Nationale de la Statistique et de l’Administration
Économique (2002), and holds a Masters in Economics from the
London School of Economics (2003). She began her career at
INSEE, the French national statistics office, in 2003, before joining
the Treasury department as Deputy Head of the Economic and
Monetary Union division in 2005. She was then appointed Economic
Advisor on Macroeconomics and Forecasting for the French Prime
Minister, François Fillon. In 2009, Clotilde joined the French Ministry
of Finance as Head of International Forecasts and Analysis, before
being appointed Secretary General of the Paris Club and Head of
the International Debt division at the French Treasury in 2011. She
joined Crédit Agricole S.A. in November 2015 as Head of Strategy.
Clotilde L'Angevin has been Head of Financial Communication at
Crédit Agricole S.A. since July 2019.
A graduate of IEP Paris and ENA (1985), Xavier Musca began his
career at the Inspectorate-General of Finance in 1985. In 1989 he
joined the French Treasury, before being invited to work for the Prime
Ministers Office in 1993. Between 2002 and 2004, he was Principal
Private Secretary for the French Ministry of the Economy, Finance
and Industry. In 2004, he was made Director General of the Treasury,
and became Deputy Secretary General of the French Presidents
Office in 2009, in charge of economic affairs, followed by Secretary
General in 2011. In 2012, Xavier Musca was appointed Deputy Chief
Executive Officer of Crédit Agricole S.A., responsible for international
retail banking, asset management and insurance. Since May 2015,
Xavier Musca has been Deputy Chief Executive Officer of Crédit
Agricole S.A. and is the second executive director.
José SANTUCCI
José Santucci studied agricultural engineering at the École Nationale
Supérieure de l’Agriculture de Rennes (1985), holds a DESS diploma
in Food company Administration and Management from the Rennes
Faculty of Economics, and graduated from the Institut technique
de banque (ITB) in 1993. He spent the early part of his career in
administration as Deputy Agricultural Attaché at the French embassy
in Brazil, reporting to the Ministry of the Economy and Finance, from
1986 to 1987. He joined the Crédit Agricole Group in 1987 as analyst
at Doubs regional bank. In 1989, he became Head of agricultural
at the bank, which in 1992 became Franche-Comté regional bank,
where he stayed until 1999. After being Business Branch Manager,
he held positions of responsibility in the business clients market and
then as Head of Lending. He then became Finance and Business
director at Val-de-France regional bank in 2000, and was appointed
Deputy Chief Executive Officer of Centre-Ouest regional bank in
2005. He became Chief Executive Officer of Val de France regional
bank in 2010 and then Chief Executive Officer of Crédit Agricole
Provence-Côte d’Azur regional bank in 2015.
Murielle LEMOINE
Muriel Lemoine is a graduate of ESCP business school, holds a
bachelors degree in theology and a masters degree in philosophy.
She worked with Citibank for four years as a relationship manager
for multinational corporations and then as a strategy consultant with
McKinsey Co for six years, specialising in the pharmaceuticals
and insurance sectors. She then joined AGF-Allianz in the Finance
department, later becoming
a member of AGFs Executive
Committee in charge of strategy, marketing and communications.
In 2008, she decided to pursue various personal projects, including
founding Carthera, a medical devices start-up, and supporting new
or high-growth companies and foundations.
Laure LESME-BERTHOMIEUX
Laure Lesme-Berthomieux is a graduate of HEC Paris. She began
her career at Crédit Lyonnais in 1988 as business banking manager.
She became a branch manager in 1994, marketing project manager
in 1999 and then Head of Retail and Business customers for the
Hauts-de-Seine Nord region in 2001. From 2004 to 2008, she
held positions as Head of Management Control at LCL. In late
2008, she joined the Finance department at Crédit Agricole S.A. as
Plan, Management control and Budget Manager. In 2014, she was
appointed Deputy Chief Executive Officer of Crédit Agricole Aquitaine
in charge of operations and then development. In May 2019, she
was appointed Chief Executive Officer of Crédit Agricole Nord Est.
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OFFICE HELD BY CORPORATE OFFICERS
In 2020
Marie-Agnès CHESNEAU
Main office within Crédit Agricole Assurances:
Non-voting Board member since 30/07/2019
Business adress:
Fédération Nationale du Crédit Agricole
48, rue La Boétie
75008 PARIS
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
Born in 1968
(French nationality)
OFFICES HELD AT 31/12/2020
(Appointments that expired between 2016 and 2020)
Date first appointed:
Board on 30/07/2019
IN CRÉDIT AGRICOLE GROUP COMPANIES
Term of office ends:
Board on July 2022
Deputy Chief
Executive Officer:
zzFNCA
(Fédération Nationale du Crédit Agricole)
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Board member:
zzCAMCA Assurance (SA Lux)
zzCAMCA Réassurance (SA Lux)
zzBforBank (SA)
zzPacifica (SA)(1)
zzAdicam (SARL)
Permanent
zzPredica (SA)(1)
representative
of SACAM
Participations:
Permanent guest: zzCAMCA Mutuelle
zzCAMCA Courtage
Non-voting Board zzCrédit Agricole Assurances
member:
Non-voting Board zzPredica (SA) (2020)(1)
member:
(SA, listed debt securities issuer)(1)
zzPacifica (SA) (2020)(1)
(1) Crédit Agricole Assurances Group.
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Nicolas DENIS
Main office within Crédit Agricole Assurances:
Board member since 27/07/2017
Chairman since 30/07/2020
Business adress:
CRCAM de Normandie-Seine
Cité de l’Agriculture – Chemin de la Bretèque CS 70800
76238 BOIS-GUILLAUME Cedex
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
Born in 1967
(French nationality)
OFFICES HELD AT 31/12/2020
(Appointments that expired between 2016 and 2020)
Date first appointed:
Co-opted by the Board
on 27/07/2017 to replace
Raphaël APPERT
IN CRÉDIT AGRICOLE GROUP COMPANIES
Chief Executive
Officer:
zzCR Normandie-Seine (co-operative society)
Reappointed:
2018 AGM
Chairman:
zzCrédit Agricole Assurances
Chairman:
zzCaagis (SAS) (2017)(1)
zzBforBank (SA) (2018)
Term of office ends:
2021 AGM
(SA, listed debt securities issuer)(1)
zzPacifica (SA)(1)
Board member:
zzPredica (SA)(1)
Board member:
zzCrédit Agricole Technologies Services (GIE)
zzCAMCA Mutuelle (SAS)
zzCAMCA Courtage (SAS)
zzCAMCA Assurance (SA Lux)
zzCAMCA Réassurance (SA Lux)
zzCA GIP (SAS)
Member of the
zzCA Titres (SNC) (2018)
Supervisory Board:
Member of
zzFédération Nationale du Crédit Agricole
the FNCA
(Commissions and/
or Committees
member):
OTHERS
Member:
zzSyndicat National des Cadres Dirigeants
zzAssociation Nationale des Cadres Dirigeants
(1) Crédit Agricole Assurances Group.
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Marc DIDIER
Main office within Crédit Agricole Assurances:
Board member since 18/04/2019
Business adress:
CRCAM Pyrénées Gascogne
11, boulevard du Président Kennedy
65000 TARBES
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1965
OFFICES HELD AT 31/12/2020
(French nationality)
Date first appointed:
Board on 18/04/2019
IN CRÉDIT AGRICOLE GROUP COMPANIES
zzCR Pyrénées Gascogne (co-operative society)
Deputy Chairman: zzCaisse locale de Crédit Agricole Armagnac
Term of office ends:
2022 AGM
Chairman:
Board member:
zzCrédit Agricole Assurances
(SA, listed debt securities issuer)(2)
zzPacifica (SA)(2)
zzCA Chèques (SAS)
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zzHECA (association L1901)
zzBankoa (SA)(1)
zzIFCAM (GIE)
zzGRAND SUD OUEST CAPITAL (SA)
zzGSO INNOVATION (SAS)
zzAssociation des Présidents des CR
zzFonds de dotation INDARRA
Member of the
Supervisory
Board:
zzCrédit du Maroc (SA)(1)
Member of
the FNCA
(Commissions
and/or
zzFédération Nationale du Crédit Agricole
Committees
member):
OTHERS
Chairman:
zzFondation d’entreprise CA Pyrénées-Gascogne
zzAssociation École Territoriale pour l’Innovation
et la Coopération (Association L1901)
zzADASEA du Gers (Association L1901)
zzSASU DIDIER
zzAmicale Sud (Crédit Agricole)
zzEntreprise individuelle Marc DIDIER
Board member:
Treasurer:
zzVivadour (SCA)
zzVignerons du Gerland (SCA)
zzCuma du Bergon
(1) International appointments.
(2) Crédit Agricole Assurances Group.
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Elisabeth EYCHENNE
Main office within Crédit Agricole Assurances:
Board member from 14/06/2016 to 30/06/2020
Chairwoman from 27/07/2017 to 30/07/2019
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1958
OFFICES HELD AT 31/12/2020
(French nationality)
Date first appointed:
Appointed Board member
at the General Meeting
of Shareholders on
14/06/2016
IN CRÉDIT AGRICOLE GROUP COMPANIES
Chief Executive
Officer:
zzCR de Franche-Comté (co-operative society)
(2020)
Reappointed:
18/04/2019 AGM
Chairwoman:
zzCAAGIS (SAS) (2016)(2)
zzCAFCI (CA Franche-Comté Investissements)
Term of offices ends:
(SAS) (2016)
Resignation on 30/06/2020
zzCrédit Agricole Assurances
(SA, listed debt securities issuer) (2019)(2)
Previous office:
Chairwoman from
zzPredica (SA) (2020)(2)
27/07/2017 to 30/07/2019
Chairwoman of the Audit
and Accounts Committee
until 27/07/2017
Board member:
zzCA Titres (SNC) (2016)
zzCA Solidarité Développement (Foundation)
(2016)
zzCAAGIS (SAS) (2017)
zzCA Home Loan SFH
zzGIE Copernic (GIE)
zzCACIB (SA, listed debt securities issuer)
zzCrédit Agricole Assurances
(SA, listed debt securities issuer) (2020)(2)
zzPacifica (SA) (2020)(2)
zzCA Next Bank (Suisse) (SA) (2020)(1)
zzSAS La Boétie (2020)
Non-voting Board zzCrédit Agricole Assurances
(SA, listed debt securities issuer) (2016)(2)
member:
Management
zzUni-Editions (SAS) (2020)
Board member:
Strategic
Committee
member:
zzCarvest (SAS) (2020)
Member of
the FNCA
(Commissions
and/or
zzFédération Nationale du Crédit Agricole
Committees
member):
OTHERS
Board member:
zzAssociation Nationale des Cadres Dirigeants
(2017)
zzSNCD (SAS) (2020)
(1) International appointments.
(2) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
Nicole GOURMELON
Main office within Crédit Agricole Assurances:
Board member from 27/07/2016 to 30/07/2020
Chairwoman from 30/07/2019 to 30/07/2020
Business adress:
CRCAM Atlantique Vendée
Route de Paris
44949 NANTES
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1963
OFFICES HELD AT 31/12/2020
(French nationality)
Date first appointed:
Board on 27/07/2016
IN CRÉDIT AGRICOLE GROUP COMPANIES
Reappointed:
Chief Executive
Officer:
zzCR de Atlantique Vendée
(co-opérative society)
Chief Executive
Officer:
zzCR de Normandie Seine (co-opérative society)
zzSofinormandie (SAS) (2018)
2018 AGM
Term of office ends:
Resignation on 30/07/2020
Chairwoman:
zzCA Normandie Immobilier (SAS) (2016)
zzPacifica (SA) (2020)(2)
zzCrédit Agricole Assurances
(SA, listed debt securities issuer) (2020)(2)
3
Legal
zzBritline (SAS)
representative
of CRCAM
Normandie:
Board member:
zzCA Technologies et Services (SNC)
Board member:
zzCAMCA (Mutuelle) (2016)
zzCA Egypt (SA) (2016)(1)
zzAdicam (SARL) (2017)
zzCACIB (SA, listed debt securities issuer) (2019)
zzNormandie Attractivité (Ass.) (2018)
Representative
of CR Atlantique
Vendée:
zzUnexo (SA), Unexo Financement (SA), Unexo
gestion (SAS), CAPS (SAS), CAAVIP (SAS),
Atlantique Vendée Innovation (SAS), Village by
CA (SAS), Foncière Atlantique Vendée (SAS),
SCI Les terres noires, SCI Challans, SCI Les
sables, SCI Le Pertuis
Permanent
representative
of Sacam
Participations,
Board member:
zzPredica (SA) (2020)(2)
zzUnexo (2018)
Permanent
representative
of Sacam
zzLCL (SA, listed debt securities issuer)
Permanent
representative
of CRCAM
Développement,
Board member:
Normandie, Board
member:
Member of
the Supervisory
Board:
zzCAMCA Courtage (SAS) (2016)
Member of
the FNCA
zzFédération Nationale du Crédit Agricole
Member of
the FNCA
zzFédération Nationale du Crédit Agricole
(Commissions and/
or Committees
member):
(Commissions
and/or Committees
member):
OTHERS
Member:
zzAssociation Nationale des Cadres Dirigeants
Member:
zzConseil supérieur de la Coopération (2018)
(1) International appointments.
(2) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
3
Jérôme GRIVET
Main office within Crédit Agricole Assurances:
Board member since 29/10/2015
Chief Executive Officer from 01/12/2010 to 31/08/2015
Business adress:
Crédit Agricole S.A.
12, place des États-Unis
92120 MONTROUGE
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1962
OFFICES HELD AT 31/12/2020
(French nationality)
Date first appointed:
Co-opted by the Board
on 29/10/2015 to replace
Bernard DELPIT
IN CREDIT AGRICOLE GROUP COMPANIES
Deputy Chief
zzCrédit Agricole S.A. (SA, listed company)
Executive Officer
in charge of Group
Finance, member
of the Executive
Committee and
Management
Reappointed:
31/03/2017 and
29/04/2020 AGM
Term of office ends:
2023 AGM
Committee:
Chairman:
zzCA Life Greece (SA) (2016)(1)(2)
Board member:
zzCrédit Agricole Assurances
(SA, listed debt securities issuer)(2)
zzCACEIS (SA)
zzCACEIS Bank France (SA)
Member of the
Supervisory
Board:
zzFonds de garantie des dépôts
(associationL1901)
OTHERS
Board member:
zzNexity (SA, listed company)
Board member:
zzKorian (SA, listed company) (2020)
zzIcade (SA, listed company) (2016)
Permanent
zzCovivio (ex-Foncière des régions)
(SA, listed company)
Permanent
zzFonds stratégique Participations (SICAV) (2016)
representative of
Predica, Board
member:
representative of
Predica, Board
member:
(1) International appointments.
(2) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
Isabelle JOB-BAZILLE
Main office within Crédit Agricole Assurances:
Board member since 14/06/2016
Business adress:
Crédit Agricole S.A.
12, place des États-Unis
92120 MONTROUGE
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1968
OFFICES HELD AT 31/12/202 0
(French nationality)
Date first appointed:
General Meeting
of Shareholders
IN CRÉDIT AGRICOLE GROUP COMPANIES
zzCrédit Agricole S.A. (SA, listed company) Member of
on 14/06/2016
Member of the
Management
Committee:
zzCrédit Agricole S.A. (SA, listed company)
the extended
Executive
Committee:
(2016)
Reappointed:
2019 AGM
Term of office ends:
2022 AGM
Chief Economist: zzCrédit Agricole S.A. (SA, listed company)
Board member:
zzCrédit Agricole Assurances
(SA, listed debt securities issuer)(1)
3
zzPredica (SA)(1)
zzLCL (SA, listed debt securities issuer)
zzMutuelle parisienne de crédit
(ex-Caisse locale Paris-Lafayette)
zzPacifica (SA)(1)
zzCA Indosuez Wealth (SA)
zzFARM (Foundation)
Co-Chairwoman: zzFinanci’elles (Association L1901) (2017)
(1) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
3
Clotilde L’ANGEVIN
Main office within Crédit Agricole Assurances:
Board member since 29/04/2020
Business adress:
Crédit Agricole S.A.
12, place des États-Unis
92120 MONTROUGE
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1978
OFFICES HELD AT 31/12/2020
(French nationality)
Date first appointed:
General Meeting
of Shareholders
IN CRÉDIT AGRICOLE GROUP COMPANIES
on 29/04/2020
Head of Financial zzCrédit Agricole S.A. (SA, listed company)
Communication:
Term of office ends:
2023 AGM
Board member:
zzCrédit Agricole Assurances
(SA, listed debt securities issuer)(1)
zzPacifica (SA)(1)
zzPredica (SA)(1)
zzCA Consumer Finance (SA)
(1) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
Murielle LEMOINE
Main office within Crédit Agricole Assurances:
Board member since 15/10/2019
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1967
OFFICES HELD AT 31/12/2020
(French nationality)
Date first appointed:
15/10/2019 AGM
IN CREDIT AGRICOLE GROUP COMPANIES
Term of office ends:
2022 AGM
Board member:
Board member:
zzCrédit Agricole Assurances
(SA, listed debt securities issuer)(1)
zzPredica (SA)(1)
zzPacifica (SA)(1)
OTHERS
Board member:
zzIMMOSTEF (SA)
zzPharnext (SA, listed company) (2020)
3
zzSTEF (SA, listed company)
zzSociété d’Edition de Revues SER (SA)
Board member,
member of the
Bureau:
zzŒuvre de la Croix Saint Simon (Foundation)
zzGroupe hospitalier Diaconesses-Croix-
Saint-Simon
zzRire Médecin (Foundation)
zzLa Source des Sources (Association)
(1) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
3
Laure LESME-BERTHOMIEUX
Main office within Crédit Agricole Assurances:
Board member since 30/07/2020
Business adress:
CRCAM Nord Est
25, rue Libergier
51088 REIMS Cedex
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1965
OFFICES HELD AT 31/12/2020
(French nationality)
Date first appointed:
Co-opted by the Board
on 30/07/2020 ratification
2021 AGM
IN CREDIT AGRICOLE GROUP COMPANIES
Chief Executive
Officer:
zzCR Nord Est (co-operative society)
Deputy Chief
zzCR Aquitaine (co-operative society) (2019)
Executive Officer:
Term of office ends:
2024 AGM
Chairwoman:
zzCoopernic (GIE)
Permanent
zzSAS Nord Est Capital Investissement (SAS)
zzCarvest (SAS)
representative of
CR Nord Est (CR:
Chairman):
zzSAS Nord Est Expansion (SAS)
zzNord Est Start Up (Association)
Board Melber:
zzPredica (SA)(1)
zzPacifica (SA)(1)
zzCrédit Agricole Assurances
(SA, listed debt securities issuer)(1)
Member of
zzFédération Nationale du Crédit Agricole
the FNCA
(Commissions and/
or Committees
member):
(1) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
Xavier MUSCA
Main office within Crédit Agricole Assurances:
Board member since 07/11/2012
Business adress:
Crédit Agricole S.A.
12, place des États-Unis
92120 MONTROUGE
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1960
OFFICES HELD AT 31/12/2020
(French nationality)
Date first appointed:
Co-opted by the Board
on 07/11/2012
IN CRÉDIT AGRICOLE GROUP COMPANIES
Deputy Chief
zzCrédit Agricole S.A. (SA, listed company)
Reappointed:
31/03/2017 and
29/04/2020 AGM
Executive Officer,
second executive
director, member
of the Executive
Committee and
Management
Term of office ends:
2023 AGM
Committee:
3
Chairman:
zzCA Consumer Finance (SA)
zzAmundi (SA, listed company)
Deputy Chairman, zzPredica (SA)(2)
Board member:
zzCA Italia (SPA)(1)
Permanent
zzPacifica (SA)(2)
representative of
Crédit Agricole
S.A., Board
member:
Board member:
zzCrédit Agricole Assurances
Board member:
zzCACI (SA) (2017)(2)
(SA, listed debt securities issuer)(2)
OTHERS
Board member,
Chairman of the
Audit Committee:
zzCap Gemini (SA, listed company)
(1) International appointments.
(2) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
3
Yves PERRIER
Main office within Crédit Agricole Assurances:
Board member from 29/10/2015 to 29/04/2020
Business adress:
Amundi
91-93, boulevard Pasteur
75015 PARIS
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1954
OFFICES HELD AT 31/12/2020
(French nationality)
Date first appointed:
Co-opted by the Board
on 29/10/2015 to replace
Jérôme BRUNEL
IN CRÉDIT AGRICOLE GROUP COMPANIES
zzCrédit Agricole S.A. (SA, listed company)
Deputy Chief
Executive Officer,
in charge of
Savings and Real
Estate, member
of the Executive
Committee and
Management
Reappointed:
2019 AGM
Term of office ends:
2020 AGM
Committee:
Chief Executive
Officer, Board
member:
zzAmundi (SA, listed company)
Chairman and
Chief Executive
Officer:
zzAmundi AM (SA) (2018)
Chief Executive
Officer:
zzMoncey Arbitrage et Conseil (SAS)
zzAmundi AM (SAS)
Chairman:
Board member:
zzPacifica (SA) (2020)(2)
zzPredica (SA) (2020)(2)
zzCrédit Agricole Assurances
(SA, listed debt securities issuer) (2020)(2)
Permanent
zzCA Immobilier (SA)
representative of
Crédit Agricole
S.A., Board
member:
OTHERS
Chairman:
Chairman:
zzComité Médicis (Association)
zzAFG (Association)
zzAFG (Association) (2017)
Deputy Chairman: zzParis Europlace
Member of
the Strategic
Committee:
Member of
Supervisory
Board:
zzMaike automotive (SAS) (2016)
Treasurer:
zzFondation de France (Association)
Board member:
zzLCH Clearnet (SA) (2016)(1)
zzLCH Clearnet Group (2016)(1)
(1) International appointments.
(2) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
José SANTUCCI
Main office office within Crédit Agricole Assurances:
Board member since 30/07/2020
Business adress:
CR Provence Côte d’Azur
Avenue Paul Arène Le Negadis – BP 78
83002 DRAGUIGNAN
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1962
OFFICES HELD AT 31/12/2020
(French nationality)
Date first appointed:
Co-opted by the Board
on 30/07/2020 ratification
2021 AGM
IN CREDIT AGRICOLE COMPANIES
Chief Executive
Officer:
zzCR Provence Côte d’Azur
(co-operative society)
Term of office ends:
2022 AGM
Chairman:
zzPredica (SA)(2)
zzSofipaca (SA)
zzCA Titres (SNC)
Chairman:
zzCA Home Loan SFH (SA) (2020)
Deputy Chairman: zzAdicam (SARL)
zzEuro Securities Partner (SAS)
Deputy Chairman: zzSAS Plein champs (2018)
3
zzCrédit Agricole Technologies et Services
(SNC)
Board member:
zzCrédit Agricole Assurances
Board member:
zzSacam Plein champs (SAS) (2018)
zzCopartis (SA) (2020)
(SA, listed debt securities issuer)(2)
zzLCL (SA, listed debt securities issuer)
zzFoncaris (SA)
zzCA Home Loan SFH (SA)
zzFireca Portage et Participations (SAS)
zzAdicam (SARL)
zzS.A.S. Rue la Boétie
(and member of the Bureau)
zzHECA (Association)
Member of the
FNCA (member
of the Federal
Bureau –
zzFédération Nationale du Crédit Agricole
Commissions and/
or Committees
member):
(1) International appointments.
(2) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
3
Information on executives
At 31 December 2020
Philippe DUMONT
Main office within Crédit Agricole Assurances:
Chief Executive Officer
Business adress:
Crédit Agricole Assurances
16-18, boulevard de Vaugirard
75015 PARIS
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2016 and 2020)
Born in 1960
OFFICES HELD AT 31/12/2020
(French nationality)
Date first appointed:
Board on 06/11/2019,
effective 01/01/2020
IN CRÉDIT AGRICOLE GROUP COMPANIES
Deputy Chief
Executive
Officer, in charge
of insurance,
member of
the Executive
Committee and
Management
Committee:
zzCrédit Agricole S.A. (SA, listed company)
Deputy Chief
Executive Officer,
in charge of
zzCrédit Agricole S.A. (SA, listed company)
Term of office ends:
Term of office of the
Chariman ends
specialised
services, member
of the Executive
Committee and
Management
Committee:
Chief Executive
Officer:
zzCrédit Agricole Assurances
Chief Executive
Officer:
zzCA Consumer Finance (2019)
(SA, listed debt securities issuer)(2)
zzPredica (SA)(2)
Chairman of
the Supervisory
Committee:
zzFintech/ Insurtech Venture (SAS)
Chairman:
zzFCA Bank (2020)
zzAgos Ducato (2020)(1)
Board member:
zzPacifica (SA)(2)
zzSpirica (SA)(2)
zzCA Vita (SPA)(1)(2)
Board member:
zzFireca (2019)
zzCA Payment Services (2019)
zzCA Leasing Factoring (2019)
zzFia-Net Europe (2019)
zzCACI (2019)
zzAdicam (SARL)
zzCA Indosuez Wealth (France) (SA)
zzLCL (SA, listed debt securities issuer)
zzCA GIP (SAS)
Member of the
Supervisory
Committee:
zzCrédit Agricole Innovations et Territoires (SAS)
CAA permanent
representative,
Board member:
zzCACI (SA)(2)
CAA legal
zzCrédit Agricole Assurances Solutions(2)
representative,
Chairman:
Non-voting Board zzLa Médicale (SA)(2)
member:
OTHERS
Board member:
zzKorian (SA, listed company)
zzMedef
General Meeting
member for
the FFA:
Deputy Chairman: zzGroupement français des bancassureurs
Deputy Chairman: zzASF – Association des Sociétés françaises
(AssociationL1901)
financières (2019)
Permanent
zzFonds stratégique Participations (SICAV)
repr. of Predica,
Chairman:
(1) International appointments.
(2) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Management Bodies at 31 December 2020
MANAGEMENT BODIES AT 31 DECEMBER 2020
COMPOSITION OF THE CRÉDIT AGRICOLE ASSURANCES GROUP’S
EXECUTIVE COMMITTEE
Philippe DUMONT
Thierry LANGRENEY
Henri LE BIHAN
Chief Executive Officer of Crédit Agricole Assurances
Second executive director of Crédit Agricole Assurances
Second executive director of Crédit Agricole Assurances
Deputy Chief Executive Officer of Crédit Agricole Assurances, in charge of Investments
Head of the Internal Audit function
Jean-Jacques DUCHAMP
Aurelia ALRAN
Yannick APPERT-RAULLIN
Christian COUCHOUD
Françoise DEBRUS
Patrick DEGIOVANNI
Éric FÉRON
Head of the Actuarial function
3
Head of Human Resources
Head of Investments
Second executive director of Pacifica
Second executive director of Pacifica
Head of Compliance
Sébastien GARNIER
Jean-Luc FRANÇOIS
Pierre GUILLOCHEAU
Hichem JABALLAH
Clément MICHAUD
Bruno MOATTI
Head of Savings/Individual retirement France
Head of Group insurance
Head of the Crédit Agricole Assurance Groups Informatics
Chief Financial Officer
Secretary General
Caroline NICAISE
Head of Communication, Innovation and CSR
Head of International Insurance
Guillaume ORECKIN
Andrée-Lise RÉMY
Head of Risks and Permanent control
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CORPORATE GOVERNANCE
Management Bodies at 31 December 2020
3
COMPOSITION OF THE CRÉDIT AGRICOLE ASSURANCES GROUP’S
MANAGEMENT COMMITTEE
Philippe DUMONT
Thierry LANGRENEY
Henri LE BIHAN
Chief Executive Officer of Crédit Agricole Assurances
Second executive director of Crédit Agricole Assurances
Second executive director of Crédit Agricole Assurances
Deputy Chief Executive Officer of Crédit Agricole Assurances, in charge of Investments
Head of the Internal Audit function
Jean-Jacques DUCHAMP
Aurelia ALRAN
Yannick APPERT-RAULLIN
Daniel COLLIGNON
Christian COUCHOUD
Françoise DEBRUS
Patrick DEGIOVANNI
Gilles DEMONSANT
Marco DI GUIDA
Head of the Actuarial function
Chief Executive Officer of Spirica
Head of Human Resources
Head of Investments
Second executive director of Pacifica
Deputy Head of Savings/Individual retirement France
Chief Executive Officer of CA Vita
Éric FÉRON
Second executive director of Pacifica
Head of Savings/Individual retirement France
Head of Compliance
Jean-Luc FRANÇOIS
Sébastien GARNIER
Pierre GUILLOCHEAU
Laurent GOULOT
Hichem JABALLAH
Noël LÉGER
Head of Group insurance
Head of Organisation and Transformation
Head of the Crédit Agricole Assurance Groups Informatics
Head of General resources and Security
Chief Financial Officer
Clément MICHAUD
Bruno MOATTI
Secretary General
Caroline NICAISE
Guillaume ORECKIN
Andrée-Lise RÉMY
Yann RENAUT
Head of Communication, Innovation and CSR
Head of International Insurance
Head of Risks and Permanent control
Chief Executive Officer of La Médicale
Deputy Head of Death disability France and Créditor insurance
Chief Executive Officer of Cali Europe
Alain ROUSSEL
Guy VAN DEN BOSCH
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CORPORATE GOVERNANCE
Compensation policy
COMPENSATION POLICY
COMPENSATION POLICY OF CRÉDIT AGRICOLE ASSURANCES
Individual variable compensation
General principles applicable to all
Crédit Agricole Assurances employees
Individual variable compensation rewards employee performance
and is an integral part of the annual compensation structure.
As a subsidiary of the Crédit Agricole S.A. Group, the compensation
policy of Crédit Agricole Assurances shares the same principles
of competitiveness, responsible commitment and consistency of
compensation structures.
The basic salary and variable compensation are calculated to allow a
fully flexible variable compensation policy, with the possibility of non-
payment of individual variable compensation in the event of under-
performance and/or reported and proven risk behaviours.
Crédit Agricole S.A. has established a responsible compensation
policy aimed at reflecting the values of the Agricole S.A. Group and
respecting the interests of all stakeholders, be they employees,
customers or shareholders. The aim of the policy is to recognise
individual and collective performance over the long term.
Furthermore, variable compensation is set in such a way that it does
not impede the ability of Group entities to increase their solvency
when necessary.
3
Individual variable compensation is assessed by precise
measurement of the results obtained relative to specific annual
objectives (how much), taking into account the conditions in which
the objectives were achieved (how).
In line with the specific characteristics of its business lines, legal
entities and legislation in local markets, Crédit Agricole S.A. Groups
compensation system aims at offering competitive compensation
relative to its benchmark markets to attract and retain the best talent.
Compensation is dependent on individual performance, but also the
overall performance of the business lines. Lastly, the compensation
policy aims at limiting excessive risk-taking.
The extent to which objectives are achieved or exceeded is the
key criterion for the allocation of individual variable compensation,
in addition to a qualitative evaluation focusing on how the targets
were achieved (examining criteria such as autonomy, involvement,
uncertainty, general context, etc.), and in light of consequences for
other stakeholders in the company (managers, colleagues, other
sectors, etc.).
The Crédit Agricole Assurances compensation policy reflects the
targets defined by Crédit Agricole S.A. Group, while seeking to adapt
them to different employee categories and the specific features of
the insurance market.
Taking these various aspects into account helps to differentiate
between individual performance levels.
Total compensation paid to employees of Crédit Agricole Assurances
comprises the following elements:
In response to regulatory requirements both in Europe (Solvency II,
Directive on insurance distribution) and the United States (the Volcker
Rule), a Code of Conduct is included in the compensation policy so
that compensation practices:
zzbasic salary;
zzindividual variable compensation;
zzcollective variable compensation;
zzlong-term variable and deferred compensation;
zzdo not create incentives that might encourage the persons
concerned to promote their own interests to the potential detriment
of their client;
zzperipheral compensation (supplementary pension and health
insurance schemes).
zzdo not hinder the ability of their employees to act in the best interests
of their clients, or dissuade them from presenting information in an
unbiased, clear and non-misleading way;
Crédit Agricole Assurances compares its practices with those
of its market (mutual insurance, insurance, and bancassurance
companies) and thus seeks to positionthe overall compensation of
its employees around the median market practice.
zzdo not encourage speculative trading positions to be taken, where
proprietary trading is permitted by law;
zzprohibit employees from any recourse to an individual hedging
strategy or income protection or liability insurance that could
compromise the risk alignment envisaged by variable compensation
schemes.
Basic salary
The basic salary rewards employees for the skills required to exercise
the responsibilities associated with their position.
A
position (and by extension the associated function) are
In accordance with the regulatory requirements under Solvency II,
to prevent any conflict of interest, the compensation of personnel
occupying “key” functions will be set independently of that of the
business lines they oversee or audit. These include functions such as
those defined by Commission Delegated Regulation (EU) 2015/35 of
10 October 2014, namely Risk Management, Compliance, Internal
Audit and Actuarial functions.
characterised by a particular role and contributions, a grade within
the organisation and a job description outlining the expected
competencies and experience.
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Compensation policy
3
The targets set for them and the indicators used to determine their
variable compensation do not take into account criteria relating to
the results and financial performance of the entities they control.
This programme has been designed and adapted for senior
executives, who are not executive managers, of Crédit Agricole
Assurances who also receive individual variable compensation.
These targets can be economic and/or non-economic:
The calculation of individual variable compensation measures
individual performance, on the basis of the attainment of individual
and collective targets in four areas specified below.
zzeconomic targets are disconnected with the results of the controlled
entity, Crédit Agricole Assurances, and based on the results of the
immediately upper entity, Crédit Agricole S.A.;
These areas are weighed according to the level of responsibility of
the executive manager or senior executive:
zznon-economic targets are set up with respect to the SMART
method (Specific, Measurable, Accessible, Realistic and Time-
limited). These targets can for instance focus on the quality/reliability
of the control procedures under their responsibility.
zzeconomic results are weighted by 20% to 50% of the total individual
variable compensation, the weight increasing with the level of
responsibility;
zzthe remaining 50% to 80% are spited by the management between
Collective variable compensation
the three other areas, according to the level of responsibility.
Collective variable compensation rewards the collective performance
of Crédit Agricole Assurances. It consists of profit-sharing and
incentive plans.
ECONOMIC RESULTS
The creation of shareholder value is assessed according to the
nature of the function concerned. It must cross-reference financial
results as well as levels of investment and risks generated, the cost
of capital and liquidity, in harmony with the development strategy of
Crédit Agricole S.A. Group and its businesses.
Collective variable compensation is supplemented by a company
savings scheme and collective pension savings plan for the benefit
of all employees.
Employee share ownership
HUMAN CAPITAL
to Crédit Agricole S.A.’s equity
The creation of management value is assessed according to the
ability to attract, develop and retain the employees necessary for the
development of Crédit Agricole S.A. Group by:
In 2020, Crédit Agricole S.A. has carried out a capital increase
reserved for the employees of the Crédit Agricole Group.
zzfinding and developing talent and future leaders;
zzdeveloping skills (training, delegation, etc.);
On an exceptional basis and to take into account the mobilization
of its employees since the beginning of the health crisis, the Board
of Directors of Crédit Agricole S.A. has set this year the discount
offered on the Crédit Agricole S.A. share price at 30%.
zzmanaging careers: promotion, internal mobility, etc.;
zzmotivating teams: sharing information, participating in projects, etc.;
zzinitiating a managerial transformation allowing for a reinforced
Compensation policy for executive managers
of Crédit Agricole Assurances
framework of trust.
INTERNAL AND EXTERNAL CUSTOMERS
Crédit Agricole Assurances has implemented the Crédit Agricole
S.A. compensation policy for executive managers of the Crédit
Agricole S.A. Group.
Value creation for internal or external customers according to the
department is assessed by measuring satisfaction with the services
and advice provided, the adaptation of our offers to new uses, the
dynamics of innovation.
These managers, members of the Crédit Agricole Assurances
management team, are identified and named according to the rules
laid down and defined by Crédit Agricole S.A.: they then join the
management pools established by Crédit Agricole S.A. Group.
SOCIETY
The creation of societal value, in line with the mutualist and ethical
identity of Crédit Agricole, is measured internally (corporate social
responsibility, respect for values other than legal and economic
obligations, etc.) and externally (impacton the environment, dealings
with partners, customers, investors, suppliers, ethics, etc.).
The variable compensation policy put in place by Crédit Agricole S.A.
for executive managers of Crédit Agricole S.A. Group is aimed in
particular at:
zzcorrelating compensation levels with actual performance in the long
term;
Conduct that is found to be contrary to fit and proper requirements,
compliance rules and procedures and risk limits has a direct impact
on the variable compensation awarded.
zzaligning management interests with those of the Crédit Agricole
S.A. ecosystem, by differentiating between individual and collective
objectives and linking economic and non-economic performance
(customer satisfaction, management efficiency and impact on
society);
The amounts of annual variable compensation are calculated as
a percentage of base salary. Target bonus increases in line with
responsibility levels.
zzattract, motivate and keep executive managers in.
The financial objectives set for each executive manager, irrespective
of his/her business line or function, are partly based on Crédit
Agricole S.A. Group criteria, commensurate with his/her level of
responsibility, and partly on the entitys financial objectives.
Individual variable compensation
Among individual variable compensation mechanisms, executive
managers of Crédit Agricole Assurances are eligible for a Crédit
Agricole S.A. Group variable compensation scheme: individual
variable compensation, based on the achievement of pre-defined
individual and collective targets within an employees area of
responsibility.
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Compensation policy
This defined-benefit supplementary pension plan complies with the
recommendations of the AFEP-MEDEF Code as well as the former
provisions of Article L. 225-42-1 of the French Commercial Code
which, for the periods concerned, limited the vesting rate of defined-
benefit plans to 3% per year (text repealed by Order no. 2019-1234
of 27 November 2019).
Long term variable compensation
The long-term compensation plan set up by Crédit Agricole S.A.
Group takes the form of a share award and/or cash scheme indexed
to long-term performance conditions.
Crédit Agricole Assurances’ executive managers and key Group
positions are eligible for this long-term plan, the actual allocation of
which is at the discretion of Crédit Agricole S.A.s Chief Executive
Officer.
In all cases, at the settlement date, the total retirement annuity of
all schemes is capped at 70% of the reference compensation by
application of the supplementary pension scheme regulations for
Crédit Agricole Assurances’ executive managers.
The objectives of the long-term incentive plan are threefold:
In compliance with the PACTE law and in accordance with the
provisions of Order no. 2019-697 of 3 July 2019, the top-up
defined-benefit plan has been definitively closed since 4 July 2019
and the conditional rights it provides have been crystallized as of
31 December 2019.
zzto strengthen the link between sustainable performance and
compensation;
zzto adapt compensation structures, in line with regulations, by
allowing compensation to be managed over both the short and
long term;
Entitlements accumulated within the Group prior to the effective
date of the 2011 regulation are maintained in accordance with the
provisions of the regulation and are accumulated, where applicable,
with entitlements arising from the application of the regulation in
force for the calculation of the ceiling of the pension paid.
zzto ensure the “random” nature of the payout, by linking the grant
to actual performance and the definitive acquisition of shares or
indexed cash at the end of the deferral period to demanding criteria
of sustainable performance linked to the Groups economic, stock
market and social performance.
3
Therefore, no additional entitlements under the top-up defined-
benefit pension plan will be granted for periods of employment after
1 January 2020. The entitlements for periods of employment prior
to 1 January 2020 will continue to be calculated on the basis of the
salary at the end of the career, in accordance with the conditions
provided for by the plan, and the benefit of these past entitlements
remains uncertain and subject to the condition of presence.
The target level of the grant corresponds to the grant made in
respect of an actual performance in line with expectations. It was
determined on the basis of the Crédit Agricole S.A. Groups past
practices and benchmarks.
Subject to the fulfilment of the performance conditions, the shares
and/or ndexed cash are vested annually in equal proportions over a
three-year vesting period.
As of 1 January 2020, Crédit Agricole Assurances has set up a
defined contribution plan (Article 82) enabling executive managers to
build up savings for retirement, with the companys support.
An additional holding requirement may subsequently be imposed on
beneficiaries for a further period.
At the end of the deferred period, the vesting of the shares is linked
to the fulfilment of strict long-term performance conditions, on the
basis of criteria linked to the Crédit Agricole S.A. Groups economic,
stock market and social performance.
Compensation policy for the Chief Executive
Officer of Crédit Agricole Assurances
Crédit Agricole Assurances does pay any compensation to the Chief
Executive Officer in respect of his office, as his compensation is paid
by Crédit Agricole S.A. in accordance with the provisions applicable
within the Group. He is not entitled to any benefits, specific pension
arrangements, death and disability insurance or severance benefits
of any kind in respect of his office.
These performance criteria are set when each plan is implemented.
If performance conditions are met or exceeded at the end of the
vesting period, 100% of the rights awarded are deemed to have
vested.
In the event of partial achievement of performance conditions,
a proportional reduction is applied. Each performance condition
accounts for a third of the initial award.
However, he is “identified staff” (as defined under the heading
“Reward policiy” of the Universal Registration Document of Crédit
Agricole S.A.) and his compensation is structured in such a way as
to be aligned to the longterm interests of the company.
Supplementary pension schemes
Thus, and in accordance with regulatory obligations, strict rules apply
to the compensation of Crédit Agricole Assurances’ Chief Executive
Officer, in particular through a compensation policy that encourages
sound and effective risk management, a variable compensation that
is partly deferred and paid in the form of instruments, and which may
be adjusted according to risks (malus and/or clawback clause).
From 2011 to 2019, Crédit Agricole Assurances’ supplementary
pension plan for executive managers consisted of a combination
of defined contribution pension plans and a top-up defined benefit
plan:
zzthe aggregate contributions of the two defined-contribution
supplementary pension plans (the branch scheme and the
company scheme) are equal to 8% of the gross salary capped at
eight times the Social Security ceiling (of which 5% is paid by the
employer and 3% by the beneficiary);
This annual variable compensation is also determined on the basis
of economic and non-economic objectives measuring the creation of
managerial, social and customer value.
zzthe rights to the defined-benefit top-up scheme, which are
determined after the rights paid under the defined-contribution
plans. These rights are equal, subject to presence at term, to the
product of a pension rate between 0.125% and 0.30% per quarter
of seniority, within the limit of 120 quarters, and the reference salary.
Governance of compensation
The governance of the compensation policies and practices of Crédit
Agricole Assurances’ entities is based on the terms and processes
defined within the Crédit Agricole S.A. Group.
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Compensation policy
3
Accordingly, Crédit Agricole Assurances has established
a
Since 5 November 2013, the date on which the Board of Directors
of Crédit Agricole Assurances decided to transfer the duties of
the Compensation Committee to that of Crédit Agricole S.A., the
compensation policy has been placed under the control of the
Compensation Committee of the CréditAgricole S.A. Crédit Agricole
Assurances Group, through the Human Resources department,
therefore provides this Committee with all the information it needs
to carry out its duties.
Committee to implement compensation policies; this Committee
gathers the Risks Management and Permanent Control department,
the Compliance department and theHuman Resources department.
The role of this Committee, that allows to involve Control functions
in the process of variable compensations review and more precisely
the ones relative to identified staff, is to:
zzdefine identification criteria for employee considered as “risk-takers”,
in a consistent manner within the framework given by the Group for
each period, and regulatory requirements specific to insurance;
The Board of Directors of Crédit Agricole Assurances is then
informed each year of the work carried out by the Crédit Agricole
S.A. Compensation Committee, in particular:
zzidentify and update the list of identified staff;
zzthrough the issuance of opinions relating to the compensation
zzcoordinate the effective implementation of a risk-behavior control, in
policy, its updates and the various related application notes;
accordance with the ongoing procedures and norms;
zzon its position regarding the variable compensation package in
relation to the financial situation of Crédit Agricole Assurances, its
long-term performance and its compliance with the risk policy;
zzvalidate the review of the process and the reporting to the Group
governance bodies, including the information relative to observed
risk-behavior individual situation.
zzon the completion of a census of identified personnel;
An arbitration procedure has also been formalised by this Committee to
deal with any cases of risky behaviour observed during a financial year.
zzon the review of the opinion of the Control functions on the
implementation and control of the compensation policy.
Crédit Agricole Assurances’ compensation policy, which is drawn
up on the recommendation of the Human Resources department, is
regularly adjusted on the basis of the Committees work, assessments
and recommendations, as well as any changes in regulations and
changes in the Groups compensation policy.
This work enables the Board of Directors to review and approve the
compensation policy.
Finally, the Group General Inspection department ensures, through
its audits, compliance with the policy and conformity of practices.
COMPENSATION OF IDENTIFIED STAFF
The determination of employees as identified staff is the result of a
joint process that involves the Risks Management and Permanent
Control department, the Compliance department and the Human
Resources department. This process is under the supervision of the
Crédit Agricole S.A. Compensation Committee.
zzthe performance conditions are in line with the ones of the long term
variable compensation, defined in the chapter “Long term variable
compensation” above;
zzthe deferred variable compensation is acquired in the form of Crédit
Agricole S.A. shares or cash indexed to Crédit Agricole S.A. shares;
In accordance with the Delegated Regulation (EU) 2015/35 of
10 October 2014, the employees considered as “identified staff”
include the employees that belong to a category of staff that could
have an impact on the risk profile, because of the function they carry
out, namely:
zzthe employees involved in this scheme are prohibited from
implementing a hedging or insurance strategy (whether on a
personal basis or through their employer) with a view to limiting the
scope of the statements contained in the compensation system
in order to align a portion of the variable compensation with risks
taken;
zzcorporate officers and executive directors;
zzmembers of Crédit Agricole Assurances Executive Committee;
zzthe total amount of variable compensation attributed to an employee
being identified staff can entirely or partially be reduced in function
of the actions or risk behavior observed;
zzstaff holding “key” positions specified in articles 269 to 272 of
the Delegated Regulation (EU) 2015/35: risks management,
Compliance control, internal Audit, Actuarial function;
zzin case of proven risky behaviour or particularly serious acts, subject
to applicable local laws, the return of all or part of the variable
compensation already paid could be demanded, up to five years
after the payment;
zzthe staff responsible for the underwriting activity and the business
development;
zzthe staff responsible for investments.
zzthe staff whose variable compensation is below €120,000 is
excluded from the scope for the application of these rules relative to
deferred compensation.
For each new financial year, the list or categories of employees
identified are presented to the Compensation Committee of Crédit
Agricole S.A. on the recommendation of the executive management
of each entity, after validation by the risk, compliance and human
resources functions.
The compensation paid during the fiscal year to identified staff is the
subject of a resolution that is annually submitted to Crédit Agricole
S.A.s General Meeting.
The compensation policy of identified staff is specific in terms of
variable compensation, 40% of this compensation (60% for the
highest compensations) being deferred over three years, subject to
performance conditions:
zzthe deferred share is acquired in one-third tranches: one third
during the year N+1, one third during the year N+2 and one third
during the year N+3, N being the reference year, provided that the
acquisitions conditions are fulfilled (performance conditions);
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Statutory auditors' report on related party agreements
STATUTORY AUDITORS' REPORT ON RELATED
PARTY AGREEMENTS
(Annual General Meeting for the approval of the financial statements for the year ended December 31, 2020)
This is a free translation into English of the Statutory Auditors’ special report on related party agreements issued in French and is provided
solely for the convenience of English speaking readers. This report should be read in conjunction with, and construed in accordance with,
French law and professional auditing standards applicable in France.
To the Shareholders,
In our capacity as Statutory Auditors of Crédit Agricole Assurances, we hereby report to you on relatedparty agreements.
3
It is our responsibility to report to shareholders, based on the informationprovided to us, on the main terms and conditions of agreements that
have been disclosed to us or that we may have identified as part of our engagement, as well as the reasons given as to why they are beneficial
for the Company, without commenting on their relevance or substance or identifying any undisclosed agreements. Under the provisions of
Article R.225-31 of the French Commercial Code (Code de commerce), it is the responsibility of the shareholders to determine whether the
agreements are appropriate and should be approved.
Where applicable, it is also our responsibility to provide shareholders with the information required by Article R.225-31 of the French Commercial
Code in relation to the implementation during the year of agreements already approved by the Annual General Meeting.
We performed the procedures that we deemed necessary in accordance with professional standards applicable in France to such engagements.
Agreements submitted for the approval of the Annual General Meeting
We were not informed of any agreements authorized and entered into during the year to be submitted for the approval of the Annual General
Meeting pursuant to the provisions of Article L.225-38 of the French Commercial Code.
Agreements already approved by the Annual General Meeting
We were not informed of any agreement already approved by the Annual General Meeting which remained in force during the year.
Neuilly-sur-Seine and Paris-La Défense, March 22, 2021
The statutory auditors
PricewaterhouseCoopers Audit
ERNST YOUNG et Autres
Frédéric Trouillard-Mignen
Anik Chaumartin-Roesch
Olivier Drion
Olivier Durand
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3
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4
2020 OPERATING
AND FINANCIAL REVIEW
BUSINESS ACTIVITY AND INFORMATION
ON THE CRÉDIT AGRICOLE
ASSURANCES GROUP
Presentation of the Crédit Agricole Assurances
Group financial statements
Economic and financial environment
Crédit Agricole Assurances Group consolidated
results
CRÉDIT AGRICOLE ASSURANCES S.A.
FINANCIAL STATEMENTS
Crédit Agricole Assurances S.A. condensed
balance sheet
Crédit Agricole Assurances S.A. condensed
income statement
Five year financial summary
106
98
106
98
98
108
108
100
Crédit Agricole Assurances Group consolidated
sheet
Related parties
103
104
104
Recent trends andoutlook
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Business activity and information on the Crédit Agricole Assurances Group
4
BUSINESS ACTIVITY AND INFORMATION ON
THE CRÉDIT AGRICOLE ASSURANCES GROUP
PRESENTATION OF THE CRÉDIT AGRICOLE ASSURANCES GROUP
FINANCIAL STATEMENTS
The standards and interpretations are the same as those applied and
described in the Groups financial statements for the financial year
ended 31 December 2019.
Changes to accounting policies
and principles
Note 1 to Crédit Agricole Assurances Groups consolidated financial
They have been supplemented by the IFRS standards as adopted by
statements at 31 December 2020, entitled “Group accounting
the European Union at 31 December 2020 and that must be applied
policies and principles, assessments and estimated applied” sets
for the first time in 2020. Details are given in the note 1 to Crédit
out the regulatory framework as well as comparability with data for
Agricole Assurances Groups consolidated financial statements.
the previous financial year.
Pursuant to EC regulation no. 1606/2002, the consolidated financial
statements have been prepared in accordance with IAS/IFRS
standards and IFRIC interpretations applicable at 31 December
2020 and as adopted by the European Union.
Changes in the scope of consolidation
Note 11 to Crédit Agricole Assurances Groups consolidated financial
statements present the scope of consolidation and changes thereto,
throughout the financial year.
These standards and interpretations are available on the European
Commission website at:
reporting-and-auditing/company-reporting/financial-reporting_en
ECONOMIC AND FINANCIAL ENVIRONMENT
In monetary matters, central banks have had recourse to diverse
Overview of 2020
combinations of various tools, while pursuing similar targets: easing
of financing conditions, efficient transmission of monetary policy,
better functioning of the financial andcredit markets and, in the case
of the ECB, easing of tensions on the most vulnerable sovereign
bond spreads in the Eurozone. Thanks to massive support plans
(partial unemployment, aid to the most vulnerable populations,
temporary reduction in social contributions, deferral of tax charges
and social security costs, public guarantees on loans to companies,
government equity investments), the budgetary policies have sought
to soften the shock by limiting the destruction of jobs and production
capacities in order to ensure the best possible restart, once the
pandemic has passed. While monetary and budgetary policies
have made it possible to avoid a financial crisis and attenuate the
recessionary effect of the pandemic, its effect has nonetheless
been considerable but of varying magnitude by country depending,
notably, on the countries’ structural features (structure of GDP,
employment, weight of different sectors), how robust they were pre-
crisis, their public health strategies and how much leeway they had.
The year 2020, initially marked by an orderly slowdown in the
global economy, financial markets made to feel optimistic by the
reduction in uncertainties (including a China-US trade agreement)
and lasting accommodative monetary policies, will obviously be
marked by the effects of the Covid-19 epidemic. Covid-19 is a
shock unprecedented in nature firstly due to its disruption of the real
economy: an external event that has impacted the economy globally
and affects both supply and demand by forcing entire business
sectors into inactivity, while at the same time causing consumption
to contract with the resulting unintentional accumulation of extensive
savings. The magnitude of the shock is another point of difference,
being much greater than the 2008-2009 crisis. As early as April, the
IMF thus delivered a forecast of a contraction of world GDP of -3% in
2020 (compared to a -0.1% decline in 2009). In June, the IMF stated
that it expected a recession of -4.9% in 2020 followed by a recovery
of 5.4% in 2021. In October, the forecasts of a recession followed
by global recovery were both slightly revised (-4.4% followed 5.2%)
to finally be revised favourably in January 2021 (-3.5% and 5.5%).
In the United States, in mid-March, the Federal Reserve took
a series of radical easing measures(1) some of which were then
extended and supplemented in order to ensure a supply of liquidity
to banks and markets (unlimited asset buying, expansion of the
universe of purchasable securities). This accommodative stance was
also reinforced by the adoption of average inflation targeting which
To cushion the anticipated recession and prevent the public health
and economic crisis from being coupled with a financial crisis, we
have thus witnessed the rapid and generalised implementation
of monetary and budgetary support policies unprecedented
in terms of size and capacity to overcome constraints.
(1) Rate cut of 100 basis points (Fed funds range at [0; 0.25%]) of the marginal lending facility rate (discount window of 1.5% to 0.25%), lower reserverequirement rate,
asset purchase program ($500 billion in Treasuries and $200 billion in mortgage-backed securities, MBS), liquidity for specific segments (Commercial Paper Funding
Facility, Money Market Mutual Fund Liquidity Facility), forward guidance (no interest rate hike until the public health crisis is overcome and the economy evolves in line
with its inflation and employment targets).
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Business activity and information on the Crédit Agricole Assurances Group
explicitly allows the inflation target to be exceeded after periods in
which inflation has been consistently below 2%. After its December
meeting, the Federal Reserve made it clear that it would maintain
an accommodative stance and its key rates at zero for an extended
period as evidenced by the ‘dot plot’, in which the median projection
of members of the FOMC shows unchanged rates until at least
2023. While feeling comfortable with the current set up, the Fed has
said it was ready to do more (more bond purchases and/or maturity
extensions) if necessary.
wave of the pandemic on the short-term scenario and the high
uncertainties about growth (for which it revised the 2021 forecast
downwards from 5% to 3.9%), the ECB sent a very clear signal of
substantial and, above all, lasting presence; it renewed its incentive
to lend to banks and its commitment to limit pressure on the risk
premiums of vulnerable sovereigns: recalibration of the third series
of targeted longer-term refinancing operations (TLTRO III, extension
until June 2022 of the period during which very favourable conditions
adopted in terms of interest rates(2) and easing of collateral apply),
three additional operations planned for 2021 (June, September,
December), increase in the total amount that the counterparties will
be authorised to borrow during TLTRO III, four additional refinancing
operations (PELTRO, from March to December 2021 for a period of
one year), additional budget of €500 billion dedicated to the PEPP
(a total of €1,850 billion), extension of the horizon for net purchases
to the end of March 2022, reinvestment of principal repayment of
maturing securities extended at least until the end of 2023.
The US budgetary response was also rapid (March) and
massive, in the form of a support plan known as the
Coronavirus Aid, Relief, and Economic Security (CARES) Act
(totalling nearly $2,200 billion (i.e.10% of GDP) aimed at providing
financial assistance or relief to households and businesses, but also
to hospitals and states. The flagship measures included the direct
stimulus payment to low and moderate income households, an
unemployment insurance assistance plan (authorising the extension
of unemployment benefits which normally fall under the competence
of the states), financial support to SMEs ($350 billion), loans to
large corporates, to states and local governments ($500 billion), the
release of loans to hospitals ($150 billion). An additional budget plan
($484 billion i.e. just over 2% of GDP), aimed at strengthening the
CARES Act of March and “lengthening” the loan program for SMEs,
was adopted in April.
The Eurozone’s fiscal policy also quickly took an expansionary
turn with national measures (support for the healthcare system,
businesses and employment, public guarantees on new business
loans). By easing constraints on national policies through the
suspension of budgetary rules, the European Commission enabled
the countries to respond immediately to the crisis. Faced with
such diverse national latitudes that posed the risk of a detrimental
fragmentation to the market and to the single currency, the pooling
of resources was essential. The existing funds were first mobilised(3).
As the scale of the crisis became clear, new pooled resources
financed by debt emerged: the SURE fund (support to mitigate
unemployment risks, €100 billion), investment guarantees by the
EIB (€200 billion), a proposal from the European Commission
in favour of a recovery and reconstruction support fund,
redistributing in favour of the poorest countries and those
most affected by the crisis: the Recovery Fund (i.e. €750 billion
raised by bond issue guaranteed by the EU budget).
In 2020(1), the US budget deficit therefore widened by nearly 10 points
to 14.9% of GDP, while the debt grew by +20 percentage points
to reach 100% of GDP. Activity nonetheless fluctuated throughout
the year. After a decline of -1.3% in the first quarter (non-annualised
quarterly change), the decline in GDP in the second quarter was
violent (-9%) but followed by a more sustained rebound than
expected (+7.5% in the third quarter). Owing to the resurgence of
the pandemic, the improvement in the labour market came to a halt
in December (after peaking at 14.8% in May, the unemployment rate
reached 6.7% against 3.5% before the crisis). In the fourth quarter,
economic activity grew only +1%. Despite massive monetary and
budgetary support, the recession in the end stood at -3.5%
(-2.5% in 2009); GDP was 2.5% below its pre-crisis level (end
of 2019) and inflation reached 1.4% at end December.
4
In 2020, the boost to the economy provided by fiscal policy was
slightly less than 4 percentage points of GDP on average in the
Eurozone. Coupled with the cyclical deterioration of the budget
balance (4 percentage points of GDP), the public deficit widened
by almost 9.3% on average in the Eurozone and led to a sharp
increase in public debt (almost 18 points on average to reach just
over 104% of GDP). Despite monetary and fiscal arrangements, the
economy nonetheless evolved with the pandemic and the mobility
restriction measures it imposed. After an already substantial decline
in the first quarter (-3.7% quarter-on-quarter), GDP fell by -11.7%
in the second quarter before recording a spectacular rebound that
was more robust than expected (+12.5%). In the last quarter, the
decline was less severe than expected (-0.7%). While inflation fell
back (-0.3%, year-on-year in December; 0.3% on average),
the recession thus reached 6.8% in 2020 (compared to -4.5%
in 2009), leaving GDP down -5.1% on its level at end 2019 and
showing significant differences between the large Eurozone
countries. For example, in Germany, after almost zero growth in the
fourth quarter, GDP recorded an average contraction of 5.3% over
2020, which remains “limited” notably in view of the financial crisis of
2009 (a -5.7% decline).
In the Eurozone, from March onwards, the ECB deployed
aggressive accommodative measures which it then adapted
to prevent any undesirable tightening of financial conditions:
increase in Quantitative Easing (additional envelope of €120 billion),
launch of
a new temporary purchasing program (Pandemic
Emergency Purchase Program or PEPP of €750 billion, initially until
the end of 2020, purchases not constrained by the limit of holding
no more than 33% of any one bond or issuer, which makes for
easier compliance with the capital distribution key), introduction
of transitional Long Term Refinancing Operations (LTRO) until
June 2020 (with more favourable conditions as well as less stringent
rules for collateral), easing of the TLTRO III conditions, new long-
term refinancing operations Pandemic Emergency Longer-Term
Operations (PELTRO) and, lastly, measures to alleviate the solvency
and liquidity constraints on the banking sector. At the end of
December, faced with the more severe impact of the second
(1) 2020 fiscal year ended in September.
(2) 50 basis points (bp) below the refinancing rate for all outstandings and 50 bp below the deposit rate for any net outstandings equal to the level of outstandings granted
between October 2020 and December 2021. The precondition for benefiting from this strong incentive to lend is therefore clear: the existing support must not be reduced.
(3) Reorientation of unused cohesion funds from the EU budget in the amount of €37 billion, guarantees to SMEs provided by the European Investment Bank (EIB), use of
funds still available from the European Stability Mechanism (ESM) in the amount of €240 billion (or 2% of the area’s GDP).
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In France, after a sharp rebound, the lockdown in November led
to a smaller-than-expected contraction in GDP (-1.3% in the fourth
quarter), less than estimated. Over full year 2020, GDP fell by
-8.3%, a shock much greater than that of the 2009 crisis (-2.9%),
but ultimately lower than what had beenanticipated in the scenario
of December or by the economists ‘scenario which planned a
contraction by around 9%. With a less maturity and extent, the
second lockdown has been less negative for the economy than
the springs one. Thus, the level of activity in the fourth quarter is
lower by 5% compared to the fourth quarter 2019, last quarter with
a “normal” level of activity, whereas the second quarter 2020 was
lower by 18.8%. In the fourth quarter, the contraction of activity is
mainly due to the decline in consumption, caused by administrative
closures and curfew measures. On the other hand, the investment
continues its recovery thanks to the continuation of the activity in
sectors such as building, and capital goods production.
In 2020, monetary activism made it possible to prevent the
economic crisis from being coupled with a financial crisis: a
clear success in view, on the one hand, of the shock to the real
economy and, on the other hand, of thethreats that hovered at
the beginning of the year, particularly within the Eurozone. In
the wake of a powerful wave of risk aversion, in March, the German
ten-year interest rate plunged to -0.86%, a low quickly followed by a
violent widening of risk premiums paid by the other countries. Risk
premiums offered by France, Spain and Italy peaked at 66 basis points
(bp), 147 bp and 280 bp, respectively, in mid-March. Completed
by the European Recovery Fund, the monetary policy measures
rolled out by the ECB made it possible, if not to significantly raise
German rates, then to avoid a fragmentation of the Eurozone and to
encourage the appreciation of the euro against the dollar (9% over
the full year). At end December, while the Bund stood at -0.57%,
French, Italian and Spanish spreads were only 23 bp, 62 bp and
111 bp respectively. US rates (10-year US Treasuries), which started
from 1.90% at the beginning of the year, fell back to 0.50% in March
and then moved within a relatively narrow range (0.60%-0.90%). At
its 15-16 December meeting, the Fed opted for the status quo but
confirmed that it was still possible, if necessary, to increase its bond
purchases and extend their maturity. Rates therefore rose slightly
before quickly easing off. Having followed a slow upward trend since
the summer, rates ended the year at 0.91%. Finally, the abundance of
liquidity and the commitment to maintain accommodative monetary
conditions provided by central banks supported riskier markets. Thus,
for example, while American and European equities posted declines of
respectively -30% and -37% in mid-March compared to their level at
the beginning of January, they ended the year with a respectable rise
(+14%) and a limited decline (-6.5%).
By posting even moderate growth (around 2.3%), China
was ultimately the only G20 economy not to have suffered
a recession in 2020. After a historically low first quarter, Chinese
activity was revived thanks to a policy focused on supply (support
for companies through public orders and lines of credit). A two-
speed recovery has thus started with, on the one hand, a V-shaped
recovery for industrial production, exports and public investment
and, on the other hand, a more gradual rebound in consumption,
private investment and imports. Despite the recovery, almost a year
after the public health crisis, some stigmas are still visible: retail sales,
just like certain service activities (requiring a physical presence) have
not caught up to their 2019 level and job creation is still insufficient
to offset the destruction that took place in early 2020 and absorb
new entrants.
CRÉDIT AGRICOLE ASSURANCES GROUP CONSOLIDATED RESULTS
Crédit Agricole Assurances Group results
(in € millions)
2020
29,439
(223)
2019
36,968
(225)
Changes
(20.4%)
(0.9%)
(20.5%)
NS
Written premiums
Change in unearned premiums
Earned premiums
29,216
232
36,743
(124)
Revenue or income from other activities
Investment income net of investment expenses
Claims expenses
7,661
(30,223)
(176)
15,662
(45,546)
(43)
(51.1%)
(33.6%)
x 4.1
Net income and expenses from reinsurance contracts held
Other current income (expense)
Operating income
(4,674)
2,036
(279)
(4,292)
2,400
(239)
8.9%
(15.2%)
16.7%
(19.3%)
NS
Financing expenses
Income tax
(522)
(647)
Net income from discontinued operations
Consolidated net income
-
8
1,235
(5)
1,522
(4)
(18.9%)
25.0%
(19.0%)
Non-controlling interests
CRÉDIT AGRICOLE ASSURANCES GROUP NET INCOME GROUP SHARE
1,230
1,518
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Premium income in 2020 totalled €29.4 billion. 2020 was
overshadowed by the health and economic crisis relating to the
Covid-19 pandemic, resulting in a slowdown in business activity and
a 20.4% drop in premium income. This was due to an unfavourable
base effect following a record level of inflows in 2019, as well as
the implementation of the policy initiated in 2019 aiming to refocus
savings and pensions activities on unit-linked business. Premium
income from property and personal protection rose further. The
breakdown by business line is detailed in the section “Gross
revenues by business segment”.
zzin non-life insurance, growth remained robust both in France and
internationally (508,000 net new contracts in 2020). Growth in
premium income in France continued to outperform the market
considerably.
Other current income and expenses rose in line with business.
This item mainly comprises administrative expenses and contract
acquisition costs.
The 16.7% increase in financing expenses was mainly due to the
payment to Crédit Agricole S.A. of a cash balance of €54 million
before tax related to the early redemption of redeemable subordinated
bonds totalling €1 billion following a €1 billion perpetual subordinated
debt issue in July 2020.
Investment income net of investment expenses decreased sharply,
mainly due to the change in fair value of investments recognised at
fair value through profit or loss in connection with the unfavourable
development of the financial markets in 2020 and an unfavourable
base effect following strong growth on the markets in 2019, having
bottomed out at the end of 2018.
The tax charge decreased by 19.3%, mainly in connection with the
fall in operating income.
Net income (Group share) in 2020 was €1.2 billion, down 19.0%
compared with 2019. Adjusted for exceptional items relating to the
health crisis (nearly €140 million of solidarity and support measures,
€15 million exceptional contribution of supplementary health insurers
to the expenses related to the management of the Covid-19 epidemic)
and the cash balance paid to Crédit Agricole S.A. (€49 million net
of tax), net income (Group share) was €1.4 billion, down 5.5%
compared with the particularly high level achieved in 2019.
Claims expenses were down 33.6%:
zzin life insurance, business continued to grow with outstandings(1) up
1.4% over the year at €308.3 billion. In addition, the Group pursued
its policy of strengthening its reserves, notably by allocating
approximately €800 million to the policyholders’ participation reserve
in 2020, bringing it to €11.6 billion, or 5.6% of Euro outstandings(2);
The breakdown in net income and gross revenues shown below is done on the same basis as the segment breakdown presented in note 5 to
the Crédit Agricole Assurances consolidated financial statements, in accordance with IFRS 8.
4
BREAKDOWN OF NET INCOME (GROUP SHARE) BY BUSINESS SEGMENT
(in € millions)
2020
1,055
21
2019
1,229
110
Changes
(14.2%)
(80.9%)
5.6%
Life France
Non-life France
Creditors (France and International)
International (excluding creditors)
Other
57
54
84
73
15.1%
13
51
(74.5%)
(19.0%)
CRÉDIT AGRICOLE ASSURANCES GROUP
1,230
1,518
Net income Group share in 2020 breaks down as follows:
zz€57 million from creditor insurance, up 5.6%;
zz€1,055 million from life insurance in France in 2020, down 14.2%,
representing around 86% of the Crédit Agricole Assurances
Groups net income. This was primarily due to the fall in investment
income net of investment expenses relating to the economic and
health crisis;
zz€84 million from international insurance (excluding creditor), an
increase of 15.1% due to business growth;
zz€13 million from “Other”, down compared with the previous year
due to the exceptional payment of a cash balance to Crédit Agricole
S.A. following the early redemption of redeemable subordinated
notes in 2020.
zz€21 million from property casualty insurance in France, down
compared with the previous year, impacted in particular by solidarity
initiatives and non-contractual measures to support the Groups
policyholders and society;
(1) Savings/retirement/death disability outstandings.
(2) Scope: life insurance France.
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GROSS REVENUES BY BUSINESS SEGMENT(1)
IFRS
2020
(in € millions)
2019
23.8
4.5
Life France (including intragroup)
Non-life France
19.0
4.9
Creditor (France and International)
International (excludingcreditor)
Other
1.1
1.1
4.5
7.6
-
-
CRÉDIT AGRICOLE ASSURANCES GROUP
29.4
37.0
(1) Gross revenues are presented after eliminating intragroup entries.
IFRS revenues were €29.4 billion in 2020, down 20.4% compared
with 2019, in a year characterised by a slowdown in savings
business in France and internationally in connection with the health
and economic crisis, as well as the Groups desire to refocus on unit-
linked business following exceptional inflows in 2019.
Creditor insurance premium income in France and internationally
totalled €1.1 billion in 2020, down slightly compared with 2019.
International revenues (excluding creditor insurance) fell by 40.3%
in 2020 to €4.5 billion in connection with the implementation of the
savings business policy in Luxembourg.
Life insurance revenues in France totalled €19.0 billion, down 20.2%
compared with 2019. Unit-linked business accounted for 36.8% of
gross inflows in France, an increase of 13.0 points year-on-year. Net
inflows were -€0.3 billion in France and comprise €4.0 billion of net
inflows from unit-linked business and net outflows of -€4.3 billion
relating to euro-denominated contracts, reflecting the success of the
policy of refocusing on unit-linked business.
The main contributors to international revenues were:
zzItaly (around 71% of international premiums), in particular for life
insurance;
zzLuxembourg (around 23% of international premiums).
A breakdown in premiums between France and International
is available in note 7.1 to Crédit Agricole Assurances Groups
consolidated financial statements.
The Crédit Agricole Assurances Group continued to grow in the
property and liability insurance market in France, with premium
income of €4.9 billion, significantly outperforming market growth.
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CRÉDIT AGRICOLE ASSURANCES GROUP CONSOLIDATED SHEET
Assets
(in € millions)
31/12/2020
1,259
31/12/2019
1,209
Intangible assets
Investments from insurance activities
including UL financial investments
Reinsurers' share in liabilities arising from insurance and investment contracts
Other assets
419,247
74,430
2,296
413,959
69,135
2,099
12,815
-
7,192
Assets held for sale including discontinued operations
Cash and cash equivalents
-
1,361
976
TOTAL ASSETS
436,978
425,435
Crédit Agricole Assurances Groups investments from insurance
activities amounted to €419 billion at 31 December 2020, up by
1.3% compared with 2019. This growth was mainly due to good
business momentum leading to net inflows in savings retirement
in 2020, particularly in unit-linked business and therefore a positive
volume effect on life insurance outstandings despite the unfavourable
development of the financial markets.
zz18% in investments representing unit-linked contracts;
zz2% in investment properties, 1% in financial assets at amortised cost
and derivative financial instruments, and finally 1% in investments in
associates and joint ventures.
Approximately 80% of fixed income securities (excluding unit-linked
business) have a financial rating of at least A.
These investments were split as follows:
4
zz55% in financial assets at fair value through OCI and 24% in financial
assets at fair value through profit or loss of the general fund;
Liabilities
(in € millions)
31/12/2020
16,256
88
31/12/2019
16,238
95
Shareholders' equity-Group share
Non-controlling interests
Total shareholders' equity
Liabilities arising from insurance and investment contracts
including liabilities arising from UL contracts
Provisions
16,344
363,505
74,542
146
16,333
356,590
69,340
165
Financing debts
8,035
7,597
Other liabilities
48,948
-
44,750
-
Liabilities related to assets held for sale and discontinued operations
TOTAL LIABILITIES
436,978
425,435
The Crédit Agricole Assurances Groups equity was €16.3 billion as
at 31 December 2020, stable year-on-year.
zz€10.6 billion in non-life technical provisions;
zz€6.1 billion in other provisions.
On 31 December 2020, insurance and investment contract liabilities
amounted to €364 billion, comprising:
This represents an increase of €7 billion driven by good business
momentum in 2020, the policy of strengthening reserves, and the
increase in unit-linked business following the increase in net inflows.
zz€233.8 billion (i.e. 64% of liabilities related to insurance and
investment contracts) in technical liabilities for life insurance
(excluding provisions for profit-sharing);
Financing debts mainly comprised subordinated notes issued to
Crédit Agricole Group entities or the market and amounts due to
banks and financial institutions.
zz€11.6 billion in provisions for profit-sharing;
zz€74.5 billion in liabilities related to unit-linked contracts (i.e. 21% of
Other liabilities increased by €4.2 billion, mainly due to the change
in repurchase.
liabilities related to insurance and investment contracts);
zz€26.8 billion in provisions for deferred profit-sharing (liability);
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RELATED PARTIES
The main transactions concluded between related parties,
consolidated companies and key executives of Crédit Agricole
Assurances Group at 31 December 2020 are described in the
section entitled “General framework – information on related parties”
of Crédit Agricole Assurances Groups consolidated financial
statements.
RECENT TRENDS AND OUTLOOK
The economic outlook is still clouded by major uncertainties related
to problems in exiting the public health crisis (persistent virulence
of the pandemic, more contagious virus mutations, a new rise in
infections, and ongoing uncertainty about whether vaccination will
lead to immunity). The profile and pace of growth will therefore
continue to be impacted by the pandemic and the delicate trade-off
between growth and public health safety. After a lacklustre first half,
recovery should be very modest and very disparate, despite monetary
and budgetary infusions. The major economies will continue to be
helped out by massive budgetary support, highly accommodating
monetary policies and favourable financial conditions. While some
key markers may still fall (as in the scenario of negative interest rates
in the UK, which cannot be ruled out), it seems that easing exercises
have come to an end (in the sense that there will be no new tools)
and reliance will now have to be on improving/extending existing
mechanisms. Budgetary policy will be decisive in delivering short-
term support and then stimulating the economy once the situation is
“normalised”. As is being demonstrated in Japan, where monetary
innovation seems highly advanced, budgetary policy is playing a
more direct role in reducing the output gap. This has the support of
Bank of Japan, which is acting as an “integrated stabiliser” of long
rates by controlling the yield curve.
adequacy of exported products, etc.) and national strategies (health/
economy trade-offs, abundance and effectiveness of support
measures), there will be enormous diversity in both the impact of
the crisis and the speed and strength of the recovery. Our scenario
assumes average growth rates close to 2.5% in Germany, 5.9%
in France and 4% in Italy. At end 2021, the Eurozones GDP is
expected to be 2.4% below its pre-crisis level (i.e. at end 2019).
While this gap should be limited to 2% in Germany, it is expected to
be close to 7.4% in Spain and around 2.2% and 3.9% in France and
Italy respectively.
The announcements made by the ECB in December removed
any prospect of normalised monetary policy. The ECB has offered
reassurance that there will be no early rise in interest rates while
additional budgetary efforts are being rolled out and guaranteed its
presence in the sovereign market until 2023. It is working to maintain
the credit supply provided in recent months, ensuring banks have
favourable conditions. In the medium term, the key issues are
therefore less about the sustainability of public debt than about
governance and the ability to mobilise public funds to organise a
response to the crisis.
The United Kingdom left the single market and customs union
on 1 January 2021, with a last-minute free-trade agreement. This
avoids customs duties and quotas (subject to compliance with fair
competition rules and rules of origin) butinvolves significant non-tariff
barriers. Frictionless trade in goods and services has therefore come
to an end, as has the free movement of people. In addition to the
disruptions associated with setting up a new post-Brexit relationship,
there are also the consequences of the pandemic: following a major
contraction in 2020 estimated at -11.1%, growth is expected to be
close to 4.5% in 2021, leaving GDP at the end of 2021 3.8% below
its 2019 pre-crisis level.
In the United States, at a time when the resurgence of the virus
poses a risk of sharp deceleration in first half 2021, the election of Joe
Biden as President and the control of both houses of Congress by
the Democrats is expected to result in additional stimulus measures
on top of the $900-billion deal negotiated at the end of 2020. In fact,
Joe Biden has already proposed a new stimulus bill worth $1.9 trillion.
However, political constraints make it unlikely that a bill of that size
will pass (a stimulus of around $1 trillion is more likely). In January, the
Federal Reserve, with its wait-and-see attitude, extended its status
quo,(1) while noting that the economy was slowing, that its scenario
for boosting economic recovery in the second half was contingent
on the progress of immunisation and that rumours of tapering were
premature. Consequently, while budgetary support could contribute
1 percentage point to US growth, growth will not start to accelerate
until the second half, once the vaccine rollout is more widespread
and restrictions are eased, at which point it should be close to 4%
(as an annual average).
In emerging markets, after a contraction of just under 3% in
2020, recovery looks to be close to 5.5%. However, this figure
masks substantial diversity: an optical illusion that conceals both the
immediate effects of the crisis, mostly the result of monetary and
budgetary constraints that are more severe in emerging markets
than in the developed world, and its lasting consequences in the
form of a widening of the structural gap between the emerging
markets in Asia and the others. Asia (particularly North Asia) has
suffered less and is getting ready to rebound, led by China. At
the fifth plenum, the Chinese authorities made public the initial
objectives of the countrys 14th Five-Year Plan. The plan aims for
“sound and sustainable development” promoting “quality growth”
with no formal economic growth target, perhaps to allow for more
flexibility in economic policymaking. China is expected to rebound
strongly in 2021 (+8%) before returning to its projected trajectory
in 2022 (+5.1%). However, it seems unrealistic to count on Chinas
momentum to invigorate Asia and promote the recovery of the rest of
the world given the experience of 2009. With most of the catching-
In the Eurozone, uncertainty as to when the pandemic will be under
control and the lack of a clear view of the economic situation will
continue to weigh on spending decisions, both by consumers (risk
of precautionary savings) and investors, throughout 2021. The risk
of a massive and early withdrawal of budgetary support measures
seems to be ruled out for 2021: the risk (including of business
failures and increased unemployment) is expected to materialise
later, once business activity begins to return to normal. Our scenario
assumes growth in 2021 close to 3.8% (with a now-downward
bias). Depending on structural characteristics (sectoral composition
of supply and employment, services weighting, export capacity,
(1) Target range of the Federal funds at 0-0.25%; net purchases of securities at $120 billion per month, i.e. 2/3 Treasury securities and 1/3 MBS; forward guidance onkey
rates consisting of tolerating a “moderate” overshoot of the inflation target for “some time”; forward guidance on asset purchases indicating that they will continue at
least at the current pace until “substantial progress” is made towards employment and inflation targets.
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up now done, growth in China has slowed, and the country no longer
has the means to tow the rest of theworld in its wake. And nor does
it want to. Its latest so-called “dual circulation” strategy, aimed at
limiting its dependence on overseas markets, is proof of this.
Crédit Agricole Assurances will offer more flexible creditor insurance
solutions, boost growth on individual death disability insurance,
and continue to grow its Group health and Group death disability
solutions lines;
A slow, uncertain and probably chaotic recovery, multiple
uncertainties and monetary easing are all conditions
conducive to maintaining extremely low interest rates. It will
be necessary to wait until favourable news finally emerges, in terms
of public health as well as the economy, before recovery can start to
take shape – a start limited by the absence of inflation and excess
capacity. In the meantime, progress made by the Eurozone can be
judged by past interest rate changes: clear solidarity has avoided
fragmentation, risk premiums paid by the so-called “peripheral”
countries have been tightened, and the euro has put in a solid
performance. Our scenario therefore assumes US and German
10-year sovereign rates of close to 1.50% and -0.40% respectively
at end 2021, coupled with spreads of 20 basis points (bp), 50 bp
and 100 bp above the Bund for France, Spain and Italy where it is
assumed that political tensions will ease.
zzProperty Casualty: in the property casualty segment product
line, Crédit Agricole Assurances will aim to increase penetration
among customers of the Crédit Agricole Regional Banks and LCL,
offer new solutions to farmers to preserve their farms and crops,
and reinforce a “Prevention-Insurance-Protection” approach with a
prevention plan for all Regional Banks across a range of customer
segments including young adults, families, seniors, farmers and
employees;
zzThe 2022 Medium-Term Plan includes targeted offers for each of
Crédit Agricole Assurances main customer segments, including:
z an expanded offering for households, with in-home services such
as remote surveillance, extended offers for property casualty
individual risk management and support for key life events. It will
offer services for new forms of mobility with specific offerings for
individuals and fleet management companies. It will also offer
e-health services for key life moments,
In keeping with a scenario where recovery might even be
slow, timid and unsynchronised, the dollar could depreciate
very slightly against the euro and currencies that are more
procyclical or driven by risk appetite. The dollars depreciation
would, however, be tempered by the resurgence of Sino-American
tensions that weigh on Asian currencies in particular: the current
crisis has only temporarily overshadowed the dissent between
the United States and China. While the timetable is uncertain (the
US still has to install the new administration, manage its domestic
problems and rebuild its global alliances), and despite the fact that
Joe Bidens presidency augurs a change in tone, the roots of the
conflict remain. The rise of protectionism and political risk hampered
hyper-globalisation: the crisis should favour greater regionalisation
of growth centres, as evidenced by the signing of the Regional
Comprehensive Economic Partnership uniting China, ASEAN
member countries and key US allies (Australia, South Korea, Japan
and New Zealand).
z a comprehensive bancassurance offering for corporate
customers, including a robust offer for group health, death
disability, and retirement solutions, structured for corporate
customers’ needs. A property and casualty commercial lines
insurance solution will be launched for corporates by the end
of 2020,
4
z increased international business. The Group aims to increase
its exposure to international markets, and is targeting reaching
€7.3 billion in premium income from international activities by
2022 (a 20% increase from 2018). Crédit Agricole Assurances
aims to achieve this through a combination of (i) synergies
within the Crédit Agricole Group, such as expanding customer
penetration in Italy and developing property casualty solutions
for Italy, Portugal and Poland and (ii) beyond the Crédit Agricole
Group through partnerships, using a bancassurance model for
partner banks in Italy, Portugal and Japan, and via private banks
hubs and creditor insurance in Europe,
For Crédit Agricole Assurances Group
Largest insurer in France(1), Crédit Agricole Assurances keeps
growing for the customers’ satisfaction, with the support of the
Crédit Agricole Groups distribution networks in France and in
Europe, through an integrated bancassurance model.
z reflecting these strategies, the 2022 Medium-Term Plan includes
the following targets for Crédit Agricole Assurances by 2022:
reaching €322 billion in life insurance outstandings (a 13%
increase from 2018) with 26% of life insurance outstandings
in unit-linked contracts by the end of 2022, a market share of
15% for new retirement savings in France, €5 billion in premium
income from death and disability, creditor and group insurance (a
35% increase from 2018) with a 2% increase in penetration rate,
and €5.5 billion in premium income from property and casualty
insurance policies (a 31% increase from 2018) with over 5%
of customers subscribed to at least one property and casualty
insurance contract. In addition, the 2022 Medium-Term Plan
targets a 3% compound average growth rate in Group revenues
(revenues plus fees paid to distributors) over the 2018-2022
period, to achieve €7.2 billion by 2022. It also targets a combined
ratio of less than 96% by 2022 and a cost-income ratio of around
30% by such date.
On 6 June 2019, the Crédit Agricole Group announced the adoption
of its 2022 Medium-Term Plan. The 2022 Medium-Term Plan sets
out ambitious targets for Crédit Agricole Assurances as one of the
main drivers for achieving targeted revenue synergies by 2022 at
the level of Crédit Agricole Group, over €800 million of which is
expected to come from the insurance business.The 2022 Medium-
Term Plan reflects the following key strategies for the Crédit Agricole
Assurances business:
zzLife insurance: in its savings product line, Crédit Agricole
Assurances will continue to offer pertinent savings products
in a low interest rate environment as part of a global advisory
approach, supporting customers in the diversification of their
assets and acting as a trusted advisor, while preserving profitability
for the Crédit Agricole Assurances Group. In retirement products,
Crédit Agricole Assurances will take advantage of new market
opportunities provided by the “PACTE law” to increase its market
share in France, while also strengthening synergies with Amundi
for Group retirement plans. In the Death and Disability business,
Subsequent events
No significant events occurred between the reporting date on
31 December 2020 and the date on which the Board of Directors
approved the financial statements.
(1) Source: LArgus de l’assurance, 18 December 2020, data at end-2019.
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2020 OPERATING AND FINANCIAL REVIEW
Crédit Agricole Assurances S.A. financial statements
4
CRÉDIT AGRICOLE ASSURANCES S.A.
FINANCIAL STATEMENTS
Crédit Agricole Assurances S.A.s Financial Statements are prepared using French standards.
CRÉDIT AGRICOLE ASSURANCES S.A. CONDENSED BALANCE SHEET
Assets
(in € millions)
31/12/2020
31/12/2019
Changes
0.0%
Intangible assets and property, plant equipment
Long-term financial investments
Current assets
1
17,828
796
1
17,443
845
2.2%
(5.8%)
34.9%
1.9%
Accruals and prepaid expenses
TOTAL ASSETS
23
17
18,648
18,306
Total assets amounted to €18.6 billion on 31 December 2020, an
increase of 1.9% driven mainly by opposing trends in long-term
financial investments and current assets since the end of 2019.
zza €245 million increase in equity securities, mainly as a result of
capital increases to accompany the development of certain
subsidiaries, the creation of subsidiary CA Zycie in Poland and the
acquisition of 25% of GNB Seguros during the year.
The 2.2% increase in long-term financial investments from
€17.4 billion at end 2019 to €17.8 billion at end-2020 stemmed
mainly from:
Current assets decreased by €49 million, primarily due to the change
in marketable securities.
zza €142 million increase in receivables relating to equity investments
following new loans provided by Crédit Agricole Assurances S.A.
to its subsidiaries;
Liabilities
(in € millions)
31/12/2020
9,505
31/12/2019
9,504
Changes
0.0%
Share capital and reserves
Net income/(loss) for the year
Interim dividend (current year)
Equity
1,127
1,325
(14.9%)
(22.4%)
(0.6%)
0.0%
(484)
(624)
10,148
1,745
10,205
1,745
Other shareholders' equity
Contingency and loss provisions
Debts
1
1
(33.0%)
6.3%
6,755
6,356
TOTAL EQUITY AND LIABILITIES
18,648
18,306
1.9%
Changes in equity in 2020 were driven by:
Other shareholders' equity, amounting to €1.7 billion, comprises two
subordinated bond issues of €750 million and €1 billion made on
14 October 2014 and 13 January 2015 respectively.
zz2020 net income for an amount of €1,127 million;
zzthe transfer of 2019 undistributed net income to retained earnings
Debts comprise mainly subordinated debt and bank loans and
borrowings. Subordinated debt was stable in 2020. The €1 billion
perpetual subordinated bond issue on 17 July 2020 enabled
Crédit Agricole Assurances to finance the early redemption of a
total of €1 billion of redeemable subordinated notes from Crédit
Agricole S.A.
for €0.1 million;
zzthe payment to Crédit Agricole S.A. of a final dividend of €700 million
for the year 2019 and an interim dividend of €484 million for the year
2020.
The increase in debt relates primarily to bank loans and borrowings,
up €458 million.
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2020 OPERATING AND FINANCIAL REVIEW
Crédit Agricole Assurances S.A. financial statements
At 31 December 2020, the balance of these accounts was zero.
Accounts payable by due date
Crédit Agricole Assurances S.A. paid its suppliers within 113.49 days
on average in 2020.
In accordance with article L. 441-6-1 and D. 441-6 of the French
Commercial Code, Crédit Agricole Assurances S.A. presents the
amounts due to suppliers in its management report.
Article D. 441 l.-1°: received unpaid invoices
Article D. 441 l.- 2°: issued unpaid invoices
at year-end which are in arrears
at year-end which are in arrears
91 days
Total
and (1 day and
91 days
Total
1 to
31 to
61 to
1 to
31 to
61 to
and (1 day and
0 day 30 days 60 days 90 days
more
more) 0 day 30 days 60 days 90 days
more
more)
(A) Late payments’instalments
Cumulative number of
correspondinginvoices
1
-
-
-
-
-
Cumulative amount of
corresponding invoices ex. taxes
(million of euros)
0.0
0%
-
-
-
-
-
-
-
-
-
Percentage of the total amount of
the fiscal year purchases ex. taxes
0%
0%
0%
0%
0%
Percentage of the fiscal year total
premiums ex. taxes
0%
0%
0%
0%
0%
0%
(B) Invoices excluded from (A) relatives to contentious or unrecognized liabilities and receivables
Number of excluded invoices
-
-
-
-
-
-
-
-
-
-
-
-
1
-
-
-
-
-
-
-
-
-
-
-
Total amount of excluded invoices
(C) References terms of payment used (contractual or legal terms – article L. 441-6 or article L. 443-1 of the French Commercial Code)
4
Terms of payment used to
calculate the late payments
zzContractual terms
zzLegal terms: 60 days
zzContractual terms: 30 days
zzLegal terms
Article D. 441 -II: received invoices for which
a late payment occured during the year
Article D. 441 -II: issued invoices for which
a late payment occured during the year
91 days
Total
91 days
Total
1 to
31 to
61 to
and (1 day and
1 to
31 to
61 to
and (1 day and
0 day 30 days 60 days 90 days
more
more) 0 day 30 days 60 days 90 days
more
more)
(A) Late payments’instalments
Cumulative number of
correspondinginvoices
148
129
13
19
26
36
3
Cumulative amount of
corresponding invoices ex. taxes
(million of euros)
78
1
1
2
9
1
-
-
2
Percentage of the total amount
ex. taxes of the invoices received
in the year
86%
2%
1%
2%
10%
14%
Percentage of the total amount
ex. taxes of the invoices issued in
the year
90%
3%
1%
0%
6%
9%
(B) Invoices excluded from (A) relatives to contentious or unrecognized liabilities and receivables
Number of excluded invoices
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
4
-
-
-
Total amount of excluded invoices
(C) References terms of payment used (contractual or legal terms – article L. 441-6 or article L. 443-1 of the French Commercial Code)
Terms of payment used to
calculate the late payments
zzContractual terms
zzLegal terms: 60 days
zzContractual terms: 30 days
zzLegal terms
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2020 OPERATING AND FINANCIAL REVIEW
Crédit Agricole Assurances S.A. financial statements
4
CRÉDIT AGRICOLE ASSURANCES S.A. CONDENSED
INCOME STATEMENT
(in € millions)
2020
5
2019
1
Changes
x 4.6
Operating revenue
Operating expenses
(71)
(63)
13.1%
7.5%
Operating income (1)
Financial income
(67)
1,576
(387)
1,189
-
(62)
1,723
(303)
1,419
(5)
(8.5%)
27.7%
(16.2%)
NS
Financial expenses
Net financial income/(expenses) (2)
Net non-recurring items (3)
Income tax (4)
5
(27)
NS
NET INCOME (1)+(2)+(3)+(4)
1,127
1,325
(14.9%)
Crédit Agricole Assurances S.A. reported net income of €1.1 billion
in 2020, down €198 million, reflecting the movement in net financial
income:
Income tax decreased by €32 million in 2020. This was due to the
decline in pre-tax income and the recognition in 2020 of a tax benefit
corresponding to a receivable due from Crédit Agricole S.A. as
part of the tax consolidation agreement signed in 2015, following
payment of the €54 million balance to Crédit Agricole S.A.
zzthe fall in financial income is mainly due to a reduction in dividends
received from subsidiaries;
zzfinancial expenses increased by 27.7% in 2020, mostly as a result of
the payment of a cash balance of €54 million to Crédit Agricole S.A.
relating to the early redemption of subordinated notes.
FIVE YEAR FINANCIAL SUMMARY
(in €)
2016
2017
1,490,403,670
149,040,367
2018
1,490,403,670
149,040,367
2019
1,490,403,670
149,040,367
2020
1,490,403,670
149,040,367
Share capital at the end of the financial year
Number of shares outstanding
1,490,403,670
149,040,367
Net income other comprehensive income from transactions
Gross revenues excluding taxes
28,419,191
16,178,014
335,792
158,424
147,918
Earnings before tax, depreciation, amortisation
and provision expense
1,037,236,933
(2,973,082)
737,897,850
(4,867,089)
1,574,833,580
36,447,697
1,351,430,625
(27,221,561)
874,465
1,114,963,781
4,676,998
Income tax charge
Charge to depreciation, amortisation and provisions
Earnings after tax, depreciation, amortisation and provision expense
Distributed earnings
(15,767,075)
1,018,555,404
865,683,633
(3,392,702)
(19,071,820)
1,592,209,458
1,190,832,532
7,688,649
729,638,059
1,211,698,184
1,325,083,530
1,324,968,863
1,127,329,428
1,095,446,697(1)
Earnings per share
Earnings after tax but before depreciation, amortisation
and provision expense
6.94
6.83
5.54
4.92
4.90
8.13
10.81
10.68
7.99
8.88
8.89
8.89
7.51
7.56
7.35
Earnings after tax, depreciation, amortisation and provision expense
Dividend per share
Employees
(2)
(2)
(2)
Number of employees
302.43
69.41(2)
-
-
-
(2)
(2)
(2)
Total payroll for the financial year
28,709,906
12,633,587(2)
-
-
-
Cost of benefits paid during the period
(costs and social welfare)
(2)
(2)
(2)
13,663,221
4,503,867(2)
-
-
-
(1) Corresponds to the amount of earnings proposed for distribution by the Board of Directors.
(2) On 1 April 2017, Crédit Agricole Assurances S. A.’s employees were transferred to Crédit Agricole Assurances Solutions.
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5
RISK FACTORS AND RISK
MANAGEMENT PROCEDURES
RISK FACTORS
110
110
113
116
118
QUANTITATIVE AND QUALITATIVE
INFORMATION
Governance and organisation of risk
management within Crédit Agricole Assurances
Market risks
Interest rate risk
Equity risk and risks known as diversification
asset risk
128
Risks related to the financial investments
Risks related to the insurance business
Legal and regulatory risks
128
129
130
Operationnal and other business-related risks
Risks related to the Crédit Agricole Assurances
Group’s relationship with the Crédit
Agricole Group
131
132
132
133
134
136
136
136
119
Foreign exchange risk
Liquidity risk
Counterparty risk
Insurance risks
Operational risks
Non-compliance risks
Legal risks
INTERNAL CONTROL AND RISK
MANAGEMENT PROCEDURES
Internal Control reference texts
Organisational principles of the internal
control system
120
120
121
Summary description of the internal
control and risk management system
123
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Risk factors
5
RISK FACTORS
Crédit Agricole Assurances would like to draw attention to the risks
described below.
precisely quantify the impact of these risks. However, several risk
management processes, procedures and controls have been
implemented in order to continuously monitor and manage these
risks, which, nevertheless, have their limits like any control system
and cannot protect with absolute certainty against all of the risks
described below or losses liable to be generated.
The following description of risks is not exhaustive. Other risks and
uncertainties which are currently not known or considered as minor
could significantly impact Crédit Agricole Assurances in the future.
The risks described below are inherent in the nature of Crédit
Agricole Assurances Groups business as well as in the economic,
political, competitive and regulatory environment in which Crédit
Agricole Assurances Group operates.
In addition, if the risks described below lead to quantifiable
financial losses and/or a potential material liability, these elements
are reflected in the Crédit Agricole Assurance Group consolidated
financial statements, in accordance with applicable IFRS accounting
standards.
Considering the numerous possibilities and uncertainties related
to these risks, Crédit Agricole Assurances is not always able to
RISKS RELATED TO THE FINANCIAL INVESTMENTS
which limits the dilution of the investment portfolios return, with
The Crédit Agricole Assurances Group’s
operating income depends on investment
returns and changes in the fair value of its
portfolio of financial investments
limited risk taking, notably thanks to the hedges set up on the
portfolio. Thus, at the end of 2020, the return rate on the Groups
investments was 2.13%. Such risk does not affect unit-linked
contracts, where the policyholder obtains a return directly linked to
the return on the underlying asset.
The Crédit Agricole Assurance Group holds an investment portfolio
related to the matching of liabilities and particularly guarantees
granted to policyholders. As of 31 December 2020, the Groups
portfolio of financial investments from insurance activities amounted
to €419.2 billion.
In an unfavorable market situation, these financial risks could
therefore have a very significant negative impact on the Groups
operating income.
The Crédit Agricole Assurances Group is exposed to a number of
financial risks in connection with its financial investment portfolio,
including:
Changes in interest rates, whether the
continuation of a low (or negative) interest
rate environment impacting operating
income, or a sharp rise in interest rates
that could impact the market value of
investments, may affect the financial position
of the Crédit Agricole Assurances Group
zzmarket risks, in particular interest rate risk, which exposes the
general account to valuation risk, and equity risk. Investment
income net of expenses thus amounted to €11.7 billion in 2017,
while it decreased to €2.5 billion in 2018, mainly due to the change
in fair value of investments recognised at fair value through profit or
loss, penalized by unfavorable financial market trends, particularly in
the last quarter of 2018. In 2019, it recovered to €15.7 billion before
declining to €7.7 billion in 2020 as a result of the change in fair
value of investments recognised at fair value through profit or loss
in the context of the crisis related to the Covid-19 pandemic. This
demonstrates the volatility of income from the Groups investments,
and there is no guarantee that the Group will not incur significant
losses in the future;
The continuation of a persistently low or even negative interest rate
environment could have a significant impact on the Crédit Agricole
Assurances Groups business. As of 31 December 2020, 82% of
the Groups investments (excluding unit-linked products) consisted
of fixed income products. Low (or negative) interest rates weigh on
the return on fixed income investments, which may be insufficient
to cover the minimum guaranteed rates on savings products, which
could significantly affect the Groups operating income and solvency
position. While the Group has not issued policies with minimum
guaranteed rates in excess of zero (beyond one year) since 2000,
certain policies issued prior to that date that remain outstanding
offered positive guaranteed rates; the average minimum guaranteed
rate being 0.27% for all policies as of 31 December 2020, leaving
the Group exposed in a negative interest rate environment. For
comparison, the yield on Groups investments as of 31 December
2020 was 2.13%.
zzasset-liability management risks: the evolution of the portfolios
return is negatively impacted by a low interest rate environment
on Euro-denominated life insurance contracts. This low interest
rate environment directly affects the rates at which the Group
invests and thus the return on its portfolio, which could lead to a
decrease in margins. As of 31 December 2020, 82% of the Groups
investments (excluding unit-linked products) consisted of bond
products and the Group is pursuing a policy of asset diversification
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Risk factors
An increase in interest rates may also have a significant negative
impact on the fair value of the Groups fixed income portfolio, leading
to a decrease in unrealised gains which could negatively impact its
capital, solvency position and net income. Unrealised capital gains
on the investment portfolio amounted to 30.7 billion euros as of
31 December 2020.
of 2020, when the crisis occurred, adverse market conditions had
a negative impact of €306 million on Crédit Agricole Assurances’
contribution to Crédit Agricole S.A.s revenues, compared to the
first quarter of 2019. As of the end of March 2020, life insurance
outstandings decreased to €299 billion from €304 billion at the end
of 2019 largely as a result of adverse changes in market valuations,
before returning to €308 billion at the end of 2020. In terms of
solvency, the Solvency II ratio of the Group was 227% at the end
2020, down from 263% at the end of 2019, mainly as a result of
unfavorable economic conditions.
In addition, an increase in interest rates could increase the cost
of the debt securities the Group may issue to finance the Groups
operations or its regulatory capital requirements. For example, the
latest issue of one billion euro of subordinated Group debt, eligible
as Tier 2 capital and with a ten-year maturity, bears interest at a rate
of 2.00%.
The health crisis and its consequences on the French, European and
International economies have had an impact on the activity levels of
the Groups business lines. During the year 2020, several lockdowns
were imposed in many countries around the world, notably in France
and Italy, Crédit Agricole Assurances Groups two main markets,
leading to a decline in life insurance inflows and a slowdown in new
business in the protection of assets and individuals segments. Thus,
in 2020, savings and retirement business was down 28.4% from the
very high level of 2019 and new business in property and casualty
insurance reached 91% of 2019 production.
The fixed income portfolio sensitivity to changes in interest rates
provides an assessment of this risks impact. According to this
sensitivity analysis, which is conducted net of the impact on deferred
policyholder surplus and tax, as of 31 December 2020, a 100 basis
points increase in risk-free rates would have decreased the Groups
net income by €53 million and equity by €2,213 million. As at the
same date, a 100 basis points decline in risk-free rates would have
increased the Groups net income by €89 million and equity by
€2,217 million.
Uncertainties continue to weigh on developments in the health
situation in Europe, with the introduction of new restrictive measures
in France and other European countries (curfews, border closures,
new lockdowns) and the emergence of variants of the virus.
Additional measures are therefore likely to be deployed depending on
the evolution of the pandemic. Although vaccines were announced
at the end of 2020, and several countries have begun their phased
roll-out, the timing of this process also remains highly uncertain,
reducing visibility on the speed of the exit from the crisis. Finally,
there is considerable uncertainty about the pace of development
and implementation of the economic support measures of the
governments (particularly the French and Italian States) and central
banks (notably the European Central Bank).
The Covid-19 pandemic has negatively
affected, and may continue to negatively
affect, the business, operations and
financial performance of the Crédit Agricole
Assurnaces Group
In December 2019, a new coronavirus strain (Covid-19) appeared
in China. The virus spread to many countries around the world,
leading the World Health Organisation to describe the situation as a
pandemic in March 2020. The pandemic has had, and is expected to
continue to have, significant negative impacts on the world economy
and financial markets.
5
General economic, market and political
conditions may adversely affect the market
value of the Crédit Agricole Assurances
Group’s investments and its business
The spread of Covid-19 and resulting government control and travel
restrictions implemented around the world have caused disruption
to global supply chains and economic activity. The outbreak has
led to supply and demand shocks, resulting in a marked slowdown
in economic activity, due to the impact of containment measures
on consumption, as well as production difficulties, supply chain
disruptions and a slowdown of investment. Financial markets have
been significantly impacted, with increased volatility, stock market
indices declining precipitously, falls in commodity prices and credit
spreads widening for many borrowers and issuers. The extent of
the adverse impact of the pandemic on the global economy and
markets over the long term will depend, in part, on its length and
severity, and on the impact of governmental measures taken to
limit the spread of the virus and its impact on the economy. For this
reason, in December 2020 the French Ministry of the Economy and
Finance revised its GDP growth forecasts for 2021 downwards to
5.0% versus 7.4% previously announced.
The market value of the Crédit Agricole Assurances Groups
investments could be impacted by the general situation of financial
markets, or by the situation of particular sectors or geographic
markets to which the Group is exposed. As of 31 December 2020,
the Groups investments by asset class (excluding unit-linked
products) consisted of 82% fixed income products, 7% real estate
and 6% equities, and 4% others. At that same date, the breakdown
of Groups investment portfolio (consisting of assets owned directly,
excluding GNB Seguros and CA Assicurazioni as well as derivatives,
repurchase agreements, and intragroup loans) by economic sector
included 33% government, 23% financial and securitization,
24% corporate, 11% agencies and 8% real estate. The Groups
investments by geographic area (consisting of assets owned directly,
excluding GNB Seguros and CA Assicurazioni as well as derivatives,
repurchase agreements, intragroup loans) at the same date included
64% of investments in France, 20% in the Euro zone (excluding
France), 5% Europe non Euro zone, 7% Americas and 4% other. The
Groups total exposure to sovereign debt was €77.3 billion, of which
70% was exposure to France, 12% exposure to Italy, 5% exposure
to Belgium, 5% exposure to Spain, 3% exposure to Austria and 5%
exposure to other countries.
The pandemic and its impact on the global economy and financial
markets have had and are likely to continue to have a material adverse
impact on the Groups business, operating income and financial
condition. As an illustration, and even if the impacts of changes in
the fair value of assets accounted for at fair value through profit or
loss are reversible, and have moreover largely reduced over the rest
of the year thanks to the recovery of the markets, in the first quarter
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Risk factors
5
A wide variety of factors could negatively impact economic
conditions and consumer confidence resulting in volatile financial
markets. Among other things, these factors include concerns
over the creditworthiness of certain sovereign issuers, high-levels
of corporate indebtedness, the impact of Brexit, the fluctuations
of foreign currencies against the Euro, the availability and cost of
credit, the stability and solvency of certain financial institutions and
other companies, central bank intervention in the financial markets,
energy costs, trade disputes and geopolitical issues. Moreover,
extreme market events, such as the global financial crisis during
2008 and 2009, have led, and could in the future lead, to a liquidity
crisis, highly volatile markets, a steep depreciation of the values
of all asset classes, an erosion of investor and public confidence,
and a widening of credit spreads. These factors, as well as adverse
economic conditions in general, could lead to significant declines in
the market value and performance of the investment portfolio and a
decline in the Crédit Agricole Assurances Groups business.
The Crédit Agricole Assurances Group’s
valuation of investments that lack an active
trading market or observable market data
may change as a result of changes in
methodologies, estimations or assumptions,
or may prove inaccurate
Certain of the Crédit Agricole Assurances Groups investment assets,
for which there is no active trading market or other observable market
data, are valued using models and methodologies that involve
estimates, assumptions and significant management judgment.
As of 31 December 2020, €9.7 billion of the Groups financial
instruments, were categorized as Level 3 financial instruments
under IFRS 13 and valued based on unobservable data. As of
31 December 2020, financial instruments categorized as Level 3
financial instruments represented 2.4% of total financial assets
valued at fair value. For further quantitative information, see note 6.5
of the Consolidated financial statements dated 31 December 2020
which presents a breakdown of the Groups assets measured at fair
value and otherwise.
The Crédit Agricole Assurances Group’s
hedging programs may be inadequate to
protect the Group against the full extent of
the exposure or losses the Group seeks to
mitigate which may negatively impact the
Group’s business, operating income and
financial condition
During periods of market disruption, a larger portion of the
Groups investment assets may be valued using these models
and methodologies as a result of less frequent trading or less
observable market data with respect to certain asset classes that
were previously actively traded in liquid markets. There can be
no assurance that the Groups valuations on the basis of these
models and methodologies represent the actual price for which a
security may ultimately be sold or for which it could be sold at any
specific point in time. Use of different models, methodologies and/or
assumptions may have a impact on theestimated fair value amounts
and inaccurate valuations could have a material negative effect on
the Groups operating income and financial condition. For additional
information on the accounting policies and principles related to the
valuation of the Groups investments, see note 1 to the Consolidated
financial statements dated 31 December 2020.
The Crédit Agricole Assurances Group uses derivatives to hedge
certain risks. As of 31 December 2020, the notional amount of
the Groups total hedging derivative instruments was €1.9 billion.
For further quantitative information on the Groups outstanding
hedges, see note 6.9 of the Consolidated financial statements at
31 December 2020. The Groups hedging techniques are designed
to reduce the economic impact of unfavorable changes to certain of
the Groups exposures to interest rate risk and other factors. In certain
cases, however, the hedges are not perfect or limited compared to
the overall exposure, due, for example, to the insufficient size of
the derivative market or due to excessive hedging costs or the very
nature of the risk that can not always be hedged. This may result in
losses due to hedging imperfections as well as unanticipated cash
needs to collateralize or settle transactions. In addition, hedging
counterparties may fail to perform their obligations, resulting in
losses on positions that are not collateralized. The operation of the
Groups hedging program is based on models and assumptions that
may not fully reflect reality and may therefore give rise to a risk, which
could have a material impact on its business, operating income and
financial position.
Losses due to defaults by financial institution
counterparties, reinsurers and/or other third
parties could negatively affect the value
of the Group’s investments and reduce
the Crédit Agricole Assurances Group’s
profitability
Third parties that owe the Crédit Agricole Assurances Group money,
securities or other assets, are likely to default to their obligations
which could have a material negative effect on the value of the
Groups investments and reduce the Groups profitability. These
parties include private sector and government (or government-
backed) issuers whose securities the Group holds in the Groups
investment portfolios, borrowers under mortgages and other loans
that the Group extends, reinsurers to which the Group has ceded
insurance risks, customers, trading counterparties, counterparties
under derivative contracts, other counterparties including brokers
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Risk factors
and dealers, commercial and investment banks, hedge funds,
other investment funds, clearing members, market exchanges,
clearing houses and other financial institutions. As of 31 December
2020, the Groups investments by economic sector included 33%
government, 23% financial and securitization, 24% corporate, 11%
agencies and 8% real estate. In addition, as of 31 December 2020,
the breakdown of the Groups bond portfolio, which represents 82%
of the investment portfolio, by credit rating included approximately
11% exposure to AAA-rated bonds, 45% exposure to AA-rated
bonds, 24% exposure to A-rated bonds, 19% exposure to BBB-
rated bonds, less than 1% exposure to bonds rated BB or lower
and 1% exposure to non-rated bonds. For further quantitative
information on the Groups counterparty risk exposure, see item
entitled “Counterparty risk” in the section “Risk factors and risk
management procedures – Quantitative and qualitative information”.
operations and its future earnings potential, which may involve a large
uncertainty. As of 31 December 2020, the amount of impairment on
debt securities at fair value through other comprehensive income
was €103 million. Impairments and/or allowances may have a
material adverse effect on the Groups operating income and
financial position. Note 6.7 of the Consolidated financial statements
dated 31 December 2020 provides additional information on the
changes in carrying amounts and loss allowances during the period.
Fluctuations in currency exchange rates
may adversely affect the Crédit Agricole
Assurances Group’s reported earnings
The Crédit Agricole Assurances Group publishes its consolidated
financial statements in Euros. A portion of the Groups insurance
written premiums and financial revenues, as well as the Groups
benefits, claims and other deductionsare denominated in currencies
other than the Euro. Fluctuations in exchange rates may have a
very moderate impact on the Groups operating income, cash
flows, investments value, shareholders’ equity and solvency. As
of 31 December 2020, the Groups foreign exchange risk related
primarily to structural exposure to the yen for its CA Life Japan
subsidiary (net exposure equivalent to €9.7 million) and to the Polish
zloty for its CA Insurance Poland subsidiary (net exposure equivalent
to €2.0 million), as well as the risk of operational foreign exchange
exposure arising from a mismatch between the currency of assets
and liabilities in the Groups global portfolio. The sensitivity analysis of
the investment portfolio to changes in exchange rates helps to assess
the impact of this risk. According to this sensitivity analysis, as of
31 December 2020, a 10% increase in each currency compared to
Euro would lead to a decrease in net income of 0.1 million euros and
an increase in Group equity of 0.1 million euros. A 10% decrease in
each currency compared to the Euro would increase net income by
0.1 million euros and decrease Group equity by 0.1 million euros. For
further quantitative information on the Groups foreign exchange risk
exposure, see item entitled “Foreign exchange risk” in the section
“Risk factors and risk management procedures – Quantitative and
qualitative information”.
The determination of the amount of
allowances and impairments to be taken
on the Crédit Agricole Assurances Group’s
investments requires the use of significant
management judgment and could impact
the Group’s operating income or financial
position
The determination of the amount of allowances and impairments
under the Crédit Agricole Assurances Groups accounting principles
and policies with respect to investments (as detailed in note 1 to the
Consolidated financial statements dated 31 December 2020) varies
by investment type and is based upon the Groups periodic evaluation
and assessment of known and inherent risks associated with the
respective asset class. In considering impairments, management
considers a wide range of factors and uses its best judgment in
evaluating the cause of the decline in the estimated fair value of
the security and the prospects for near-term recovery. For certain
asset classes, including debt instruments, managements evaluation
involves a variety of assumptions and estimates about the Groups
5
RISKS RELATED TO THE INSURANCE BUSINESS
valuation mismatches. If rapid increases in interest rates or other
The Crédit Agricole Assurances Group
may not be able to meet its obligations to
pay minimum guaranteed returns and the
surrender value of policies in connection with
its savings and retirement business
factors lead to a large increase in surrender rates by policyholders,
the Group may be unable to meet its obligations under the surrender
value of these contracts. As of 31 December 2020, the Group had
€308.3 billion of savings and retirement outstandings, of which 76%
came from Euro-denominated contracts.
The Groups life insurance business is also subject to risks related
to minimum guaranteed rates offered to policyholders on some of
its Euro-denominated contracts issued before 2000, corresponding
on average to a minimum guaranteed rate of 0.27% for all of the
Groups policies as of 31 December 2020. For these policies, if
investment income falls below the guaranteed rates, the Group may
not be able to meet its obligations under the minimum guaranteed
rates. In 2020, return rate on the Groups investments was 2.13%
and the Group had a policyholder participation reserve (“PPE”) of
€11.6 billion, representing 5.6% of outstandings in euro.
The Crédit Agricole Assurances Groups principal business is savings
and retirement, which consists of offering insurance policies that
provide policyholders with investment returns, and that can either be
surrendered for their cash value at the option of the policyholders or
paid out to the beneficiaries in the event of death. In the year ended
31 December 2020, the savings and retirement business accounted
for 69% of the Groups gross written premiums.
The Groups savings and retirement business is subject to risks
related to the guaranteed surrender value of its Euro-denominated
contracts. Under these policies, the surrender value is not tied to
the fair value of the underlying assets (unlike unit-linked policies that
provide the policyholders with returns specifically tied to underlying
assets or indices), which leads to the risk of asset and liability
Failure to comply with the Groups obligations with respect to
the surrender value or minimum guaranteed rates would have a
significant impact on the Groups financial position.
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Risk factors
5
both its own experience and industry data to develop estimates of
future claims and policy benefits, including information used in pricing
insurance products and establishing the related actuarial liabilities.
However, the claims experience may be higher than the assumptions
used for pricing and establishing reserves. This risk mainly concerns
products from the Death Disability/ Créditor/ Group Insurance
and Property Casualty businesses, which account for 15% and
16% of the Groups premium income in 2020, respectively. It is
particularly important as obligations to clients are long, as is the
case with creditor or long-term care insurance products. In 2020,
creditor insurance premium income was €2.6 billion and the Group
had 163,000 clients insured for the risk of long-term care. Thus, if
the Groups actual benefits paid to policyholders are greater than
the assumptions on which the pricing was based and the provisions
were established, the Groups operating income and financial
position may be materially affected.
Because the Crédit Agricole Assurances
Group’s business is concentrated in France,
a downturn in the French market could have
a disproportionate impact on the Group’s
operating income
As of 31 December 2020, the Crédit Agricole Assurances Groups life
and non-life segments in France accounted for 85% of the Groups
gross written premiums. At the same date, 64% of the Groups
investments were concentrated on issuers located in France. As a
consequence, a sharp deterioration in French economic conditions
would significantly affect the Groups operating income, and would
impact the Crédit Agricole Assurance Group more than a group with
more diversified international activities.
The Crédit Agricole Assurances Group’s
insurance business may be adversely
affected by changes in interest rates
The Crédit Agricole Assurances Group
is subject to risks specific to the
death disability, creditor and group
insurance segments
In addition to impacting the Groups financial investments, changes in
prevailing interest rates alsoaffect the Groups insurance operations.
For example, in periods of declining interest rates, Euro-denominated
savings and retirement products may be relatively more attractive
to consumers due to better expected returns compared to other
types of savings investments available to them, resulting in increased
premium payments on products with flexible premium features and
a higher percentage of retirement and savings contracts remaining
in force from year-to-year, creating potential significant asset liability
duration mismatches if the change is not properly anticipated.
In 2020, 15% of the Crédit Agricole Assurances Groups gross
written premiums originated in the death disability, creditor and
group insurance segments. These segments include insurance
products designed to protect against the financial consequences of
a serious life event (death, hospitalization, serious injury, disability
or long-term care needs), guarantee the repayment of a loan in the
event of disability or unemployment and to provide additional health
insurance services for employees. In these segments, the Group
is particularly exposed to the risk that mortality rates will be higher
than expected for policyholders with death coverage or the risk that
policyholders with disability coverage will experience health needs
that are in excess of those expected when the policies were written.
In addition, the Groups life and health insurance operations are
exposed to the risk of catastrophic mortality and disease, such as a
pandemic or other event that causes a large number of deaths. If any
such event occurs, or if the Groups assumptions related to mortality
rates, life expectancies and other health-related factors used in
pricing insurance policies prove incorrect, the Groups operating
income could be materially adversely affected.
Conversely, in periods of rapidly increasing interest rates, surrender
rates in savings and retirement contracts may increase as
policyholders choose to forego insurance and seek higher investment
returns. In 2020, in a low interest rate environment, the surrender rate
of Predica (the main Groups savings and retirement subsidiary) was
3.2%. An unanticipated increase in policy surrenders could require
the Group to liquidate fixed maturity investments in order to obtain
cash to satisfy surrender obligations at a time when market prices for
such assets are depressed, leading to significant realised investment
losses for the Group. Accelerated surrenders may also cause the
Group to accelerate amortisation of deferred contracts acquisition
costs, which would reduce the Groups net income.
The Crédit Agricole Assurances Group’s loss
reserves for the property casualty segment
may prove to be inadequate
Claims experienced could be inconsistent
with the assumptions used to price the
Crédit Agricole Assurances Group’s products
and establish its reserves
As of 31 December 2020, the Crédit Agricole Assurances Groups
property casualty segment accounted for 16% of the Groups
gross written premiums. In accordance with industry practices and
accounting and regulatory requirements, the Group establishes
reserves for claims and claims expenses related to the Groups
property and casualty business. As of 31 December 2020, the Group
had €10.6 billion of technical liabilities relating to non-life insurance
business (€9.2 billion after reinsurance). The Groups net revenue
after claims expenses is used to cover operational expenses. The
The Crédit Agricole Assurances Groups earnings depend to a
large extent upon the adequacy of its claims experience with the
assumptions the Group uses in setting the prices for the Groups
products and establishing the liabilities for obligations relating to
technical provisions and claims. These assumptions concern,
for example, changes in mortality or morbidity, the behavior of
policyholders, and the frequency and cost of claims. The Group uses
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Risk factors
Groups combined ratio in France (Pacifica scope) – i.e. the ratio of
its claims, operating expenses and commissions to gross premiums,
net of reinsurance – was 97.6% at 31 December 2020, including
the cost of the voluntary support scheme on business interruption.
If the Group were required to increase its technical liabilities or were
to incur greater losses than expected, its combined ratio would
increase, and its operating income would decline. Reserves do
not represent an exact calculation of liability, but instead represent
estimates, generally using actuarial projection techniques at a given
accounting date. These reserve estimates are expectations of what
the ultimate settlement and administration of claims will cost based
on the Groups assessment of facts and circumstances then known,
review of historical settlement patterns, estimates of trends in claims
severity, frequency, legal theories of liability and other factors. No
assurance can be given that ultimate losses will not exceed the
claims reserves and have a moderate negative effect on the Groups
operating income.
may also affect the financial condition of the Groups reinsurers,
thereby increasing the probability of default on reinsurance
recoveries. Large-scale catastrophes may also reduce the overall
level of economic activity in affected countries, which could hurt the
Groups business and the value of its investments or ability to write
new business. It is possible that increases in the value of insurance
policies, caused by the effects of inflation or other factors, and
geographic concentration of insured lives or property, could increase
the severity of claims the Group receives from future catastrophic
events. Due to their nature, the Group cannot predict the incidence,
timing and severity of any such catastrophe, which could lead to
increases in claims and modaretely adversely affect the Groups
operating income.
Default of a reinsurer or increased
reinsurance costs could adversely affect net
income
The Crédit Agricole Assurances Group is
subject to risks specific to catastrophic
events, which by definition are unpredictable
and can increase the volatility of the Group’s
operating income
The Crédit Agricole Assurances Group reinsures with reinsurance
companies to limit its risks. The availability, amount and cost of
reinsurance depend on prevailing market conditions, in terms of
price and available capacity, which may vary significantly. As of
31 December 2020, reinsurers’ shares of liabilities arising from
insurance and financial contracts amounted to €2.3 billion.
While the purpose of reinsurance agreements is to transfer a portion
of losses and related expenses to other insurers, they do not
eliminate the requirement for the Group, the direct insurer, to settle
claims. In this regard, the Group is subject to the solvency risk of its
reinsurers at the time that sums due must be recovered from them.
Although the Group initially places its reinsurance with reinsurers
that the Group believes to be financially stable, its assessment
of their stability may be incorrect and the financial stability of a
reinsurer may change adversely by the time recoveries are due. As
of 31 December 2020, net outstandings ceded to reinsurers (ceded
reserves and current accounts with reinsurers net of cash deposits
received, and excluding securities account pledges) amounted to
€0.9 billion. Their breakdown by financial rating of reinsurers is as
follows: 8% exposure to AA+ rated reinsurers, 20% exposure to
AA rated reinsurers, 52% exposure to AA- rated reinsurers, 10%
exposure to A+ rated reinsurers, 3% exposure to A rated reinsurers,
4% exposure to A- rated reinsurers and 2% exposure to unrated
reinsurers. A reinsurers failure to make payment under the terms of
a significant reinsurance contract would have a moderate negative
effect on the Groups businesses, financial condition and net income.
In addition, after making large claims under reinsurance policies,
the Group may have to pay substantial reinstatement premiums to
continue reinsurance coverage.
The Crédit Agricole Assurances Groups insurance operations are
exposed to the risk of catastrophic events, particularly in its principal
market of France, which represents 85% of its 2020 premium
income. The extent of losses from a catastrophe is a function of
both the total amount of insured exposure in the area affected by
the event and the severity of the event. Catastrophes can be caused
by various events, including hurricanes, windstorms, earthquakes,
hail, tornadoes, explosions, severe winter weather (including snow,
freezing water, ice storms and blizzards), fires and man-made events
such as terrorist attacks, military actions and core infrastructure
failures. Most catastrophes are restricted to small geographic areas;
however, hurricanes, earthquakes or man-made catastrophes may
produce significant damage or loss of life or property damage in
larger areas, especially those that are heavily populated. In addition,
changing climate conditions, primarily global warming, may increase
thefrequencyandseverityofnaturalcatastrophessuchashurricanes,
and result in greater than expected losses. As of 31 October 2020,
the Groups subsidiary Pacifica managed nearly 28,000 climate
insurance policies. Although the Group takes efforts to limit its
exposure to catastrophic risks through volatility management and
reinsurance programs, these efforts do not eliminate all risk and
claims resulting from catastrophic events could therefore moderately
affect the Groups operating income and increase its volatility. Recent
examples of natural catastrophes that have led to an increase in
claims in the Groups non-life insurance business include the Eleanor
storm in January 2018 and the Ciara storm in February 2020, which
had a moderate impact on the Groups operating income.
5
Furthermore, the availability, amount and cost of reinsurance depend
on overall current economic conditions and may vary considerably.
In the future, the Group may be unable to obtain reinsurance at
commercially reasonable prices, thus increasing its risk of loss
due to lower levels of reinsurance, or its income statement could
be adversely affected by the increased cost of reinsurance for its
already-reinsured activities.
In addition, catastrophic events could harm the financial condition
of issuers of financial instruments the Group holds in its investment
portfolio, resulting in impairments to these obligations. These events
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Risk factors
5
a sustained increase in inflation may result in (i) claims inflation (i.e.
an increase in the amount ultimately paid to settle claims several
years after the policy coverage period or event giving rise to the
claim), coupled with (ii) an underestimation of corresponding claims
reserves at the time of establishment due to a failure to fully anticipate
increased inflation and its effect on the amounts ultimately payable
to policyholders, and, consequently, (iii) actual claims payments
significantly exceeding associated insurance reserves which would
moderately negatively impact the Groups operating income. In
2020, 97% of the Groups property and casualty insurance gross
written premiums come from the French market. The rate of inflation
in France in 2020 was 0.5%. A failure to accurately anticipate higher
inflation and factor it into the Groups product pricing assumptions
may also lead to underwriting losses which would moderately
negatively impact the Groups operating income.
A sustained increase in the inflation rate
in the Crédit Agricole Assurances Group’s
principal markets would have multiple
impacts on the Group, particularly in the
pricing of insurance related products, and
may negatively affect the Group’s business,
solvency position and operating income
A sustained increase in the inflation rate in the Crédit Agricole
Assurances Groups principal markets could have multiple impacts
on the Group and may negatively affect the Groups business,
solvency position and operating income. In property and casualty,
representing 16% of the Groups gross written premiums in 2020,
LEGAL AND REGULATORY RISKS
Insurance regulators generally have broad discretion in interpreting,
applying and enforcing their rules and regulations with respect to
solvency and regulatory capital requirements and, during periods
of extreme financial market turmoil of the type the market has
experienced over the recent years, regulators may become more
conservative in the interpretation, application and enforcement
of these rules which may involve them, for example, imposing
increased reserving requirements for certain types of risks, greater
liquidity requirements, higher discounts/“haircuts” on certain assets
or asset classes, more conservative calculation methodologies or
taking other similar measures which may significantly increase
regulatory capital requirements.
The solvency capital ratios of the Crédit
Agricole Assurances Group and its insurance
subsidiaries may be negatively impacted by
adverse capital market conditions, evolving
regulatory interpretations and other factors
Under the Solvency II Directive requirements, the Crédit Agricole
Assurances Group is required to maintain eligible own funds
sufficient to meet solvency capital requirements. To determine the
solvency capital requirement, the regulations allow either a standard
formula or an internal model approved by the regulator to be used.
The Group has chosen to use the standard formula and assumptions
proposed by the European Insurance and Occupational Pensions
Authority (EIOPA). Based on the standard formula calculations
(without transitional measures other than the grandfathering of
subordinated debts) the Groups Solvency II solvency capital ratio
(i.e., the ratio of Groups eligible own funds to its solvency capital
requirement) was 227% at the end of 2020. At 31 December 2020,
the Groups minimum capital requirement coverage ratio (i.e. the ratio
of the Groups eligible own funds to its minimum capital requirement)
was 420%.
In the event of a failure by the Group and/or any of its insurance
subsidiaries to meet the applicable regulatory capital requirements,
insurance regulators have broad authority to require or take various
regulatory actions including limiting or prohibiting the issuance
of new business, prohibiting payment of dividends, and/or, in
extreme cases, putting a company into rehabilitation or insolvency
proceedings. A failure of any of the Groups insurance subsidiaries
to meet their regulatory capital requirements and/or a reduction in
the level of their regulatory capital that may negatively impact their
competitive position may also result in the Group deciding to inject
significant amounts of new capital into its insurance subsidiaries
which could adversely affect the Groups liquidity position,
operating income and financial position. Regulatory restrictions that
inhibit the Groups ability to freely move excess capital among its
subsidiaries or which otherwise restrict fungibility of the Groups
capital resources may, depending on the nature and extent of the
restrictions, adversely affect the capital position of the Groups
operating insurance subsidiaries which may have a consequent
negative impact on the Group and the perception of its financial
strength. Additional regulatory developments regarding solvency
requirements, including further implementing measures under the
Solvency II Directive or changes resulting from further efforts by
EIOPA to harmonize implementation of the Solvency II Directive
may lead to further changes in the insurance industrys solvency
framework and prudential regime as well as associated costs. It is
difficult to predict how the regulations resulting from such initiatives
and proposals will affect the insurance industry generally or the
Groups operating income, financial condition and liquidity.
The Groups solvency capital ratios are sensitive to capital market
conditions (including the level of interest rates, the performance of
equity markets and foreign exchange impacts) as well as a variety
of other factors. In particular, the Groups solvency position is
affected by the prevailing negative interest rate environment both
because it impacts investment returns and the Groups ability to meet
minimum guaranteed returns and the guaranteed surrender value in
Euro-denominated contracts. See risk factor “Changes in interest
rates, whether the continuation of a low (or negative) interest rate
environment impacting operating income, or a sharp rise in interest
rates that could impact the market value of investments, may affect
the financial position of the Crédit Agricole Assurances Group” above.
As of 31 December 2020, a 50 basis point increase in prevailing
interest rates would have increased the Solvency II capital ratio to
255%, whereas a 50 basis point decrease would have decreased
it to 183%. As at the same date, a 25% decline in equity market
prices would have decreased the Solvency II capital ratio to 215%, a
75 basis point increase in corporate borrowing spreads would have
decreased the Solvency II capital ratio to 225% and a 75 basis point
increase in sovereign borrowing spreads would have decreased the
Solvency II capital ratio to 209%.
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Risk factors
Regulatory actions against the Crédit
Agricole Assurances Group or an in insurer
in the Group in the event of resolution could
have an adverse effect on the financial
condition of the Group
Changes in government policy, regulation or
legislation in the countries in which the Crédit
Agricole Assurances Group operates may
affect the Group’s profitability
The Crédit Agricole Assurances Group is subject to extensive
regulation and supervision in the various jurisdictions in which its
French and international insurance subsidiaries do business, which
are mainly France, Italy and Luxembourg, but also other European
countries and Japan. Applicable regulations relate to a range of
matters, including licensing and examination, rate setting, trade
practices, policy reforms, limitations on the nature and amount of
certain investments, underwriting and claims practices, mandated
participation in shared markets and guarantee funds, adequacy of
the Groups claims provisions, capital and surplus requirements,
insurer solvency, transactions between affiliates, the amount of
dividends that may be paid and underwriting standards.
On 28 November 2017, the ordinance no 2017-1608 of 27 November
2017 (the “Ordinance”) establishing a resolution framework for
insurers (Ordonnance n° 2017-1608 du 27 novembre 2017 relative à
la création d'un régime de résolution pour le secteur de l'assurance)
was published, setting out the French legal framework providing
effective resolution strategies for French insurers. The Ordinance has
entered into force.
The Ordinance is designed to provide the French supervision
authority, i.e. the Autorité de contrôle prudentiel et de résolution
(the “ACPR”) with a credible set of tools to intervene in an institution
failing or likely to fail (as defined inthe Ordinance) so as to ensure the
continuity of the institutions critical financial and economic functions,
while minimizing the impact of an institutions failure on theeconomy
and financial system.
As the amount and complexity of these regulations increase, so
will the cost of compliance and the risk of non-compliance. If the
Group does not meet regulatory or other requirements, the Group
may suffer penalties including fines, suspension or cancellation of its
insurance licenses which could adversely affect the Groups ability to
do business. In particular, the Group is subject to the solvency and
capital requirements of the Solvency II Directive discussed in the risk
factor “The solvency capital ratios of the Crédit Agricole Assurances
Group and its insurance subsidiaries may be negatively impacted by
adverse capital market conditions, evolving regulatory interpretations
and other factors” and could be placed into resolution by the ACPR
per the Ordinance discussed in “Regulatory actions against the
Crédit Agricole Assurances Group or an in insurer in the Group in
the event of resolution could have an adverse effect on the financial
condition of the Group” above if it is failing or likely to fail.
Under the Ordinance, powers are granted to the ACPR to implement
resolution measures with respect to an institution and certain of its
affiliates (each a “Relevant Entity”) in circumstances in which the
resolution conditions are met – namely that the institution is failing
or likely to fail.
While the Ordinance does not include bail-in powers such as those
applicable to credit institutions, it nonetheless provides the ACPR
with resolution tools that could, if used, significantly impact the
Crédit Agricole Assurances Group:
(i) bridge institution: enables the ACPR to transfer all or part of the
business of the Relevant Entity to a “bridge entity;
A lack of compliance with the requirements of the Solvency II
Directive or any regulatory action against the Group could have
material negative financial effects, cause reputational harm or harm
the Groups business prospects.
5
(ii) asset separation: enables the ACPR to transfer impaired or
problem assets of the Relevant Entity to asset management
vehicles to allow such assets to be managed and worked out
over time; and
In addition, the Group may be adversely affected by changes in
government policy or legislation applying to companies in the
insurance industry.
(iii) administrator (administrateur de résolution): enables the ACPR to
intervene in the corporate governance of the Relevant Entity.
The impact of the Ordinance on insurance institutions, is currently
unclear but its current and future implementation and applicability to
the Group or the taking of any action pursuant to it could significantly
affect the activity and financial condition of the Group.
These include possible changes in regulations covering selling
practices and certain classes of business, regulations covering
policy terms and the imposition of new taxes and assessments or
changes in the tax treatment of life insurance savings products and
retirement savings plans. Regulatory changes may affect the Groups
existing and future businesses by, for example, causing customers
to cancel or not renew existing policies One recent example is the
adoption of the Bourquin amendment to the Sapin 2 law in France
in 2018 which led to the unbundling of mortgage loans and creditor
insurance products. It is not possible to determine what changes in
government policy or legislation will be adopted in any jurisdiction in
which the Group operates and, if so, what form they will take or in
what jurisdictions they may occur. Insurance laws or regulations that
are adopted or amended may be more restrictive than the Groups
current requirements, may result in higher costs or limit the Groups
growth or otherwise adversely affect the Groups operations.
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Risk factors
5
OPERATIONNAL AND OTHER BUSINESS-RELATED RISKS
The Crédit Agricole Assurances Group
is subject to cyber security risks
Failure to adequately manage the reputational
risk of Crédit Agricole Assurances Group
could have an adverse effect on its
The most significant operational risk faced by the Crédit Agricole
Assurances Group is the risk of unauthorized intrusions into the
Groups websites and/or information systems. While no significant
cyber security breach has affected the Group to date, the risk of
unauthorized intrusions is increasing given the number of incidences
of hacking globally. If the Groups information technology systems
were compromised by a security breach, the Group could lose
the ability to carry out functions that are essential for its activities
particularly in the savings and retirement business, including
underwriting new insurance contracts, pricing policies, estimating
technical liabilities and reserves, conducting relations with customers
and implementing risk management activities with respect to its
portfolio of financial investments. Moreover, given that the Groups
insurance business requires it to obtain and process a large amount
of clients’ personal data (banking information, health information,
etc.), the Group is subject to the risk that such data may become
compromised or subject to unauthorized disclosure in the event
of a cyber security breach. The occurrence of any of these events
could have a significant adverse effect on the Groups business and
operating income.
competitive position and business prospects
Considering the highly competitive environment in which the Crédit
Agricole Assurances Group operates, a reputation for financial
strength, solvency and transparency is critical to its ability to attract
and retain customers and employees, access markets, maintain
positive interactions with regulatory authorities and compete
effectively. The Groups reputation could be harmed as a result of
internal operational risks inherent to the business environment in
whichitoperates, bytheGroupsresponsetoexternaleventsaffecting
its operations, by adverse press coverage or other factors. Further,
the Groups membership in the Crédit Agricole Group increases the
potential sources of reputational risk to the Group to the extent that
any reputational harm to the Crédit Agricole Group or any entity
within it may indirectly affect the reputation of its insurance business.
Reputational risks may be further compounded by the increasing
use of social media channels such as blogs, social networks, online
commentaries and consumer surveys, through which damaging
and potentially unfounded information may spread rapidly and any
such reputational harm could have a significant adverse effect on the
Groups competitive position and business prospects.
The Crédit Agricole Assurances Group
could incur significant sanctions if it fails
to protect its customers’ data
The Crédit Agricole Assurances Group faces
strong competition in all of its business
segments
With the entry into force of Regulation(EU) 2016/679 (the “GDPR”),
the data protection framework in the EU has been significantly
modified and now includes new restrictions on data usage/
processing, disclosures to customers and a stronger enforcement
regime. As the Crédit Agricole Assurances Groups insurance
business requires it to obtain and process a large amount of
personal data of its customers (including banking information, health
information, etc.), the Group is particularly exposed to risks related
to the protection of its customers’ data. If the Groups policies and
procedures fail to ensure that data collected by the Group and its
third-party service providers is processed in accordance with the
requirements of the GDPR or other data protection laws this could
result in significant regulatory sanctions (including fines of up to 4%
of worldwide revenues) or damage to the Groups reputation and
may consequently have a significant adverse effect on the Groups
business and operating income.
There is substantial competition among general insurance
companies in France and the other jurisdictions in which the Crédit
Agricole Assurances Group does business, in particular in Italy and
Luxembourg and someof the Groups competitors may benefit from
greater financial and marketing resources or name recognition than
the Group. In France, the Group is the largest life insurance provider
(source: LArgus de l’assurance, 3 July 2020, based on written
premiums at the end of 2019), the fifth largest property and casualty
insurer (source: LArgus de l’assurance, 18 December 2020, based
on premiums at the end of 2019) and the second largest insurer
providing creditor insurance (source: LArgus de l’assurance,
4 September 2020, based on premiums at the end of 2019).
The Groups competitors include not only other insurance companies,
but also mutual fund companies, asset management firms, private
equity firms, hedge funds and commercial and investment banks,
many of which are regulated differently than the Group is and may be
able to offer alternative products and services or more competitive
pricing than the Group. In addition, development of alternative
distribution channels for certain types of insurance and securities
products, including through the internet, may result in increasing
competition as well as pressure on margins for certain types of
products. While the Group seeks to maintain premium rates at
targeted levels, the effect of competitive market conditions may have
a material adverse effect on the Groups market share and financial
condition. These competitive pressures could result in increased
pricing pressures on a number of the Groups products and services,
particularly as competitors seek to win market share, which could
harm the Groups ability to market certain products profitably.
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Risk factors
RISKS RELATED TO THE CRÉDIT AGRICOLE ASSURANCES GROUP’S
RELATIONASHIP WITH THE CRÉDIT AGRICOLE GROUP
€800 million of which is expected to come from Crédit Agricole
Assurances. With respect to Crédit Agricole Assurances, the 2022
Medium-Term Plan outlines several key strategies, which include
further developing its savings product line by taking advantage of
The Crédit Agricole Assurances Group relies
on entities in the Crédit Agricole Group to
distribute its insurance products and perform
new market opportunities provided by the PACTE law to increase
a range of other important services
its market share in France, increasing the penetration of its property
The Crédit Agricole Assurances Group relies primarily on the
casualty products among customers of the Crédit Agricole
networks of banks affiliated with the Crédit Agricole Group to
Regional Banks and LCL and increasing its international business
distribute its products. For the year ended 31 December 2020, 94%
by developing the synergies with the Crédit Agricole Group. Among
of the Groups insurance products (as a percentage of total revenue)
other objectives, the 2022 Medium-Term Plan targets Crédit Agricole
were distributed by the Crédit Agricole Groups banking networks
Assurances increasing life insurance outstandings by more than
and group partnerships and only 6% was distributed through external
13% (to €322 billion by 2022, with unit-linked contracts representing
partnerships. As a result, factors affecting the competitive position,
26% of life insurance outstandings), achieving 15% market share
reputation or credit quality of the banks in the Crédit Agricole Group
for new retirement savings in France (including individual and group
could have a very significant adverse effect on the Groups gross
retirement policies), increasing written premiums in death and
written premiums, reputation and operating income. Similarly, in
disability, creditor and group insurance by over 35% (to €5 billion
countries where the Group distributes its products primarily through
by 2022) and written premiums in property and casualty insurance
other partner banks, such as Japan, factors affecting the reputation,
by over 31% (to €5.5 billion by 2022). The 2022 Medium-Term Plan
performance or credit quality of those banks could have an adverse
also targets increasing written premiums from international activity
impact on sales of the Groups products through those channels.
by over 20% (to €7.3 billion by 2022), net banking income by over
In addition to the distribution of its products, the Group has also
3% (to €7.2 billion by 2022) and achieving a combined ratio (Pacifica
entered into contractual outsourcing arrangements with members
scope) that is below 96% and a cost-income ratio of approximately
of the Crédit Agricole Group and other third-party service providers
30%.
for certain other services required in connection with the day-to-
The plan is based on a number of assumptions, and therefore is
by definition subject to uncertainty. While the 2022 Medium-Term
Plan is based on assumptions believed to be reasonable, there can
be no assurance that they will turn out to be true. Crédit Agricole
Assurances may fail to realize the targets described in the 2022
Medium-Term Plan for its business for several reasons, some of
which (such as the global, European and French economic and
financial environment) are outside the control of Crédit Agricole
Assurances. The 2022 Medium-Term Plan is subject to change and
no obligation is undertaken to update or revise the information in the
2022 Medium-Term Plan as a result of new information, future events
or otherwise.
day operation of the Groups insurance businesses. Deficiencies in
the performance of outsourced services may expose the Group to
substantial operational, financial and reputational risk. The Groups
reliance on its affiliates to provide it with important services may
give rise to conflicts of interest. Failure to manage these conflicts of
interest appropriately could have a very significant adverse effect on
the Groups reputation, gross written premiums or operating income.
5
The Crédit Agricole Assurances Group may
not realize the targets set out for the Group in
the Crédit Agricole Group’s Group Project
2022 Medium Term Plan
The plans success depends on a very large number of initiatives
(both significant and modest in scope) within different business units
of the Crédit Agricole Assurances Group and the Crédit Agricole
Group. While many of these could be successful, it is possible that
not all targets will be met, which could materially impair the ability
to achieve one or more of the objectives set forth in the 2022
Medium-Term Plan, and harm the Groups image on the markets
depending on the level of achievement of these objectives and the
circumstances that led to the failure to achieve certain objectives.
The Medium-Term Plan also contemplates significant investments,
but if the objectives of the plan are not met, the return on these
investments will be less than expected.
On 6 June 2019, the Crédit Agricole Group announced its Group
Project 2022 Medium-Term Plan, which sets out specific targets
for Crédit Agricole Assurances and the Crédit Agricole Groups
insurance business. Crédit Agricole Assurances’ individual targets
and objectives, which are included within the framework of the Crédit
Agricole Groups 2022 Medium-Term Plan, were also separately
published by Crédit Agricole Assurances on 1 October 2019.
The 2022 Medium-Term Plan was developed for internal planning
purposes in order to develop the Crédit Agricole Groups strategy
and to allow it to allocate resources. The 2022 Medium-Term
Plan targets achieving significant revenue synergies by 2022, over
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5
INTERNAL CONTROL AND RISK MANAGEMENT
PROCEDURES
The internal Control system, within the Crédit Agricole Group, is
defined as all the measures designed to manage and control all
types of operations and risks and to ensure that all transactions are
carried out in a manner that is proper (in compliance with regulations),
secure and effective, in accordance with the references listed in item
“Internal Control reference texts” below.
monitoring and measurements, corrective plans of action, etc.) to
be assessed.
The internal Control system is chiefly based on three control
functions under banking regulations, namely Permanent Control
and Risk Management, Compliance Control and Periodic Control
(Internal Audit). At the end of 2020, the staff assigned to these
functions for the Crédit Agricole Assurances Group totalled 154 FTE
versus 133 FTE at the end of 2019 (+15.8%), or 60 in the Permanent
Control and Risk Management functions, 59 for Compliance Control
and 35 in Periodic Control functions. Furthermore, in accordance
with the Solvency II Directive applicable since 1 January 2016, the
Crédit Agricole Assurances Group set up the Actuarial function at
the level of the Group and its insurance subsidiaries; it totals 19
FTE at the end of 2020. Each of these four key functions (Risk
Management, Compliance, Actuarial function, Internal Audit) is
headed by a manager appointed by the Executive Management,
approved by the Board of Directors and notified to the competent
national supervisory authority.
This system and the internal Control procedures are, however,
inherently limited by technical or human failures.
The system is, therefore, characterised by its assigned objectives:
zzcompliance with written policies approved by the Board of Directors
and the governance bodies of Crédit Agricole Assurances Group
and its subsidiaries;
zzapplication of instructions and guidelines determined by the
Executive Management;
zzfinancial performance through the effective and adequate use of
Crédit Agricole Assurances Groups assets and resources, and
protection against the risk of loss;
It should be noted that the system implemented by Crédit Agricole
Assurances is part of the framework of standards and principles set
forth below and adapted and appropriately deployed across the
various business lines and risks in order to best observe insurance-
related and, as the subsidiary of a credit institution, banking-related
regulatory requirements.
zzcomprehensive, accurate and ongoing knowledge of the data
required to make decisions and manage risks;
zzcompliance with laws and regulations, professional and ethical
Codes of Conduct and internal standards;
zzprevention and detection of fraud and error;
In addition, Crédit Agricole Assurances satisfies the new regulatory
requirements of the Solvency II Directive (effective since 1 January
2016) with its three pillars, thanks to its adaptation over several
years of its organisation and procedures, as necessary. Further
information on Solvency II is given in the “Solvency” section of
Part “Presentation of Crédit Agricole Assurances” of the Universal
Registration Document.
zzaccuracy and completeness of accounting records and timely
production of reliable accounting and financial information.
The measures that have been implemented in this prescriptive
environment already provide the Board, the Executive Management
and management, in particular, with a number of resources, tools
and reports, allowing for the quality of the internal control systems
and their adequacy (permanent and periodic controls, reports on risk
INTERNAL CONTROL REFERENCE TEXTS
Internal control standards are derived from the regulations applicable
to insurance companies (Insurance Code in France and its equivalent
in other countries where Crédit Agricole Assurances subsidiaries are
based).
Thesenationalandinternationalexternalstandardsaresupplemented
by internal standards specific to Crédit Agricole, as well as by
procedures and standards specific to Crédit Agricole Assurances
and its subsidiaries.
In addition, as a subsidiary of a banking group, Crédit Agricole
Assurances is subject:
Within this context, Crédit Agricole S.A. issued procedural notes
regarding the organisation of internal control and a body of rules
and procedures relating, in particular, to accounting (Crédit Agricole
chart of accounts), financial management, risk management and
permanent controls. It also adopted, in 2004, a set of procedural
notes to control its compliance with laws and regulations (in particular,
in relation to financial security), which have been rolled out by Crédit
Agricole Assurances Group entities. This procedural system is
regularly updated to take into account regulatory developments and
changes in the internal control scope.
zzto the provisions of the French Monetary and Financial Code
(Article L. 511-41);
zzto the Decree of 3 November 2014 on the internal control of
banking, payment services and investment services firms subject to
supervision by the French Regulatory and Resolution Supervisory
Authority (ACPR);
zzto the AMF general regulations and Basel Committee
recommendations on internal control, risk management and
solvency.
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An Operating Charter was signed by the main French subsidiaries
and by the Crédit Agricole Assurances S.A. holding company with
the Risk Management and PermanentControl function to be applied
to international subsidiaries.
zzthe role of the Risk Management and Permanent Control function
(aims, general organisation, risk management).
The operational framework of the Compliance and Periodic Control
functions is similarly organised.
This Charter sets out:
Finally, in December 2015, the Crédit Agricole Assurances Group
adopted written policies as required under Solvency II. These were
approved by the Board of Directors of Crédit Agricole Assurances
and its subsidiaries in their respective areas. Among these policies,
it should be noted that a Crédit Agricole Assurances Group risk
management policy exists at the Crédit Agricole Assurances Group
level. This serves as a frame of reference for the organisation of the
internal control system.
zzthe scope covered by the Risk Management and Permanent
Control function;
zzthe organisation of the Risk Management and Permanent Control
function; how responsibilities are divided between the Groups
Risks department (DRG) and operating entities’ Risk Management
and Permanent Controls Officers (RCPRs);
zzinformation held by the Risk Management and Permanent Control
function exchanged between the central DRG and the entities’
RCPRs;
ORGANISATIONAL PRINCIPLES OF THE INTERNAL CONTROL SYSTEM
Fundamental principles
Oversight
The organisational principles and components of Crédit Agricole
Assurances internal control system, which are common to all Crédit
Agricole Group entities, cover obligations with regard to:
Respective responsibilities of the business lines
with control functions
In terms of banking regulation, three separate control functions
ensure the consistency and effectiveness of the internal control
system and compliance with the principles listed above over the
entire scope of Crédit Agricole Assurances internal control. Their
organisation is as follows on 31 December 2020:
zzreporting to the decision-making body (risk strategies, risk limits
and use of such limits, internal control activity and results);
zzthe direct involvement of the executive body in the organisation and
operation of the internal control system;
zzthe comprehensive coverage of all business operations and risks,
zzthe Risk Management and Permanent Control Officers (RCPR) of
Crédit Agricole Assurances Group has a hierarchical reporting line
to the Crédit Agricole S.A. Group Risk department, and a functional
reporting line to the Crédit Agricole Assurances Group Executive
Management. The RCPRs in the French and foreign subsidiaries
have a hierarchical reporting line to Crédit Agricole Assurances’
Risk Management and Permanent Control department, and a
functional reporting line to their Executive Management;
and accountability of all persons involved;
zzthe clear definition of tasks, effective segregation of the commitment
and control functions, formal and up-to-date delegations of
authority;
5
zzformal, up-to-date standards and procedures, especially in the area
of accounting.
These principles are supplemented by:
zzCompliance Control falls within the scope of the enhanced
compliance program of the Crédit Agricole Group. The holding
company Crédit Agricole Assurances’ Compliance Officer has
a hierarchical reporting line to Crédit Agricole S.A. Groups
Compliance department and a functional reporting line to the
Crédit Agricole Assurances Group Executive Management. The
compliance head in the subsidiaries have a hierarchical reporting
line to Crédit Agricole Assurances’ Compliance department and a
functional reporting line to their Executive Management;
zzrisk measurement, monitoring and management systems:
financial risks (assets/liabilities, counterparty risk, liquidity risk,
etc.), insurance business-related techniques, operational risks
(transaction processing, IT processing), accounting risks (including
the quality of financial and accounting information), non-compliance
and legal risks;
zza control system, forming part of a dynamic and corrective process,
encompassing permanent controls, which are carried out by the
operating units themselves or by specific staff, and periodic controls
(carried out by the Crédit Agricole Assurances Internal Audit
department and the Crédit Agricole S.A. Group Control function).
zzthe Permanent Control system ensures the integration of the control
system in general, including non-compliance risks (mapping, local
and consolidated control plan, action plans);
Furthermore, across the various business lines, Crédit Agricole
Assurances’ objectives and strategy are taken into consideration
when changes are made to Internal Control systems, particularly via
the Risks and Internal Control Committees and NAP (new business
and new products) Committees.
zzInternal Audit operates as a third level of control throughout the
entire Crédit Agricole Assurances Group. Its operation is governed
by the internal audit policy of Crédit Agricole Assurances Group,
as approved by the Board of Directors, which establishes its
independence from operational functions. The Crédit Agricole
Assurances Audit director has a hierarchical reporting line to the
Crédit Agricole S.A. Group Control and Audit function, and an
functional reporting line to the Crédit Agricole Assurances Executive
Management.
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5
Finally, Crédit Agricole Assurances Group set up the Actuarial
function, required under the Solvency II, at the level of Crédit Agricole
Assurances Group and its insurance subsidiaries. On 31 December
2020, the heads of the Actuarial function for Crédit Agricole
Assurances and its subsidiaries, have a hierarchical and a functional
reporting lines to their Executive Management.
Role of the Board of Directors
The Board of Directors is informed of the organisation, operation and
results of the internal control system. It is involved in understanding
the main risks to which the company is exposed.
On this basis, it is regularly informed of the overall limits set as
acceptable levels of such risks. It is also notified of levels of use of
such limits.
Consolidated and Internal Control
Reports on the effectiveness of the internal control and risk
management systems are submitted on a regular basis to the Crédit
Agricole Assurances governance bodies which are also informed of
the main incidents identified.
In accordance with the current Crédit Agricole Group principles,
the Crédit Agricole Assurances internal control system has a broad
scope of application for the supervision and control of activities and
to measure and monitor risks on a consolidated basis.
In addition to the information that it receives on a regular basis, the
Audit and Accounts Committee informs the Board of the main risks
incurred by the company and of significant incidents picked up by
internal control and risk management systems.
Each Crédit Agricole Group entity applies this principle to its own
subsidiaries such that the internal control system is rolled out according
to a pyramid structure, thereby ensuring a consistent internal control
system throughout the various Crédit Agricole Group entities.
The Board of Directors approves the holding companys overall
organisational structure and its internal control systems. It also
approves the organisational structure of Crédit Agricole Assurances
Group as well as that of its internal control system.
In this way, Crédit Agricole Assurances ensures that there is a
satisfactory system operating within each subsidiary carrying risk,
as well as the identification and consolidated monitoring of activities,
risks and the quality of controls, particularly with regard to accounting
and financial information.
In addition, it is informed, at least twice a year, by the executive
body and the heads of the three control functions, of internal control
activities and results, either directly or via feedback given to the
Audit and Accounts Committee. In accordance with the Solvency II
Directive, the heads of the four key functions have direct access to
the Board of Directors, to which they present the results of their work
at least once a year.
Group Risk Management and Internal Control
Committee
The Risk Management and Internal Control Committee of the Crédit
Agricole Assurances Group brings together the four key functions
of the Crédit Agricole Assurances Group within the meaning of the
Solvency II Directive. The tasks of these key functions are specified
in the “Solvency” section of Part “Presentation of Crédit Agricole
Assurances” of the Universal Registration Document.
The Chairman of the Audit and Accounts Committee reports to the
Board on the Committees work.
Role of the Audit and Accounts Committee
This Committee meets 10 times a year under the Chairmanship
of the Chief Executive Officer of Crédit Agricole Assurances. It is
composed of the members of CréditAgricole Assurances’ Executive
Committee (in particular the 3 executive directors and the heads of
key functions), and representatives of Crédit Agricole S.A.s control
business lines.
This Committee is responsible for verifying the clarity of the
information provided and of assessing the appropriateness of
accounting methods used to prepare the consolidated and parent
company financial statements as well as the effectiveness of the risk
management and internal control system.
The purpose of this Committee is to reinforce cross-functional actions
to be implemented within the Crédit Agricole Assurances Group. Its
role is to review common internal control issues and to ensure the
consistency and effectiveness of internal Control and, in particular:
As such, it has broad communications powers in respect of all
information relating to periodic control, permanent control, including
accounting and financial control, and compliance control. Since the
beginning of 2016, these communication powers were extended to
the Actuarial function.
zzto carry out progress reports on the work of the 4 key functions;
zzto validate the internal control system;
Accordingly, it receives periodic reports on activity management
systems and risk measurement.
zzto validate the draft Solvency II policies to be submitted to the Board
Committee meetings also include an update on internal audit
activities, thereby enabling audits to be monitored as well as
the implementation of the recommendations made by national
supervisory authorities, by the Crédit Agricole S.A. Group Control
and Audit function and by the Crédit Agricole Assurances Internal
Audit function.
of Directors for validation;
zzto draw up an assessment of the control of financial, technical,
operational and non-compliance risks;
zzto validate and ensure the follow-up of the main associated action
plans;
zzto validate the Groups risk management strategy;
zzto make decisions on remedial measures.
Role of the executive body: Executive Management
The Chief Executive Officer and the two others executive directors
appointed under the Solvency II Directive are directly involved in
the organisation and operation of the internal control system. They
ensure that risk strategies and limitsare compatible with the financial
position (capital base, earnings) and strategic guidelines set by the
decision-making body.
It incorporates the prerogatives of the Compliance Management
Committee within the scope of the Crédit Agricole Assurances
Group. Crédit Agricole Assurances’ Data Protection Officer also
reports on his activity and submits, if necessary, opinions for decision
to the Committee.
The Crédit Agricole Assurances’ Compliance Director acts as
the secretary of the Risk Management and Internal Control
Committee and prepares the agenda in consultation with the other
participants, supervises the drafting of the minutes and monitors the
implementation of the decisions taken by the Committee.
The Executive Management defines the general organisation of the
Crédit Agricole Assurances Group and oversees its implementation
by the relevant staff. In particular, it defines roles and responsibilities
and allocates adequate resources to the Internal Control function.
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It ensures that the risk identification and measurement systems
appropriate for Crédit Agricole Assurances activities and organisation
are implemented. It also ensures that all essential information
produced by these systems is reported to it on a regular basis.
It ensures that the internal control systems adequacy and
effectiveness are permanently monitored.
It receives information on any failures identified by the internal control
system and on proposed corrective measures, particularly within the
context of the Risks and Internal Control Committee.
SUMMARY DESCRIPTION OF THE INTERNAL CONTROL
AND RISK MANAGEMENT SYSTEM
To carry out its strategic orientations, by containing and regulating
Risk measurement and supervision
its risks in a proper manner, Crédit Agricole Assurances Group has
implemented a risk appetite framework which has to be observed.
This risk appetite framework, which forms the basis of the Risk
Management Strategy, is declined in key indicators by nature of the
risks.
The Insurance business Risk Management and Permanent
Control system is overseen by the director in charge of the Risk
Management function of the Crédit Agricole Assurances Group,
reporting hierarchically to the central body of the Crédit Agricole
S.A. Group Risk Management department and functionally to the
Chief Executive Officer of Crédit Agricole Assurances. Head of a key
function within the meaning of Solvency II, the director in charge
of the Risk Management function is responsible for the overall
supervision of the risks of the Crédit Agricole Assurances Group
and, among other things, ensuring consistency and standardisation
within Crédit Agricole Assurances Group. He/she is assisted by
the Risk Management Officers at the different entities, who report
to him/her on a hierarchical basis and have a fully operational role
within the respective entities. In accordance with the principle of
subsidiarity, both French and international subsidiaries are provided
with the necessary means of managing the risks inherent in their
specific business activities. Each subsidiary uses risk measurement,
monitoring and control systems for all risks (market risks, including
liquidity, counterparty, insurance and reinsurance technical risks,
operational risks, compliance and legal risks) depending on its
business activities and its organisation, and incorporates them into
its internal control system.
The Risk management strategy implemented by Crédit Agricole
Assurances Group is based on the overall risk-management
framework and the limits and alert thresholds for the range of
different risks it is exposed to through the implementation of its
business strategy.
It is reviewed and validated, as well as the risk appetite, at least
annually, by the Board of Directors of Crédit Agricole Assurances,
after review by the Crédit Agricole S.A. Group Risk Management
Committee (a sub-Committee of Crédit Agricole S.A.s Executive
Committee, chaired by its CEO) of the main indicators and limits.
With regard to limits of their responsibilities, the Crédit Agricole
Assurances Executive Management and Board of Directors or even
the Groups Risk Management of Crédit Agricole S.A. is notified of
any breaches of alert thresholds or limits and, when appropriate, the
resulting corrective measures.
5
The limits system includes, particularly for market risks, Crédit
Agricole Assurances Group consolidated limits, set in reference
to assets under management (Crédit Agricole Assurances Group
total portfolio), on allocations in terms of assets classes and risk
spreading (by class of rating, by counterparty, by sector, etc.). It is
supplemented by alert limits and thresholds to manage Predica (the
main life insurance company) assets/liabilities risks. In addition, the
technical risks to which the main life insurance (Predica) and non-
life insurance entities (Pacifica, Caci) are exposed, are monitored
by means of indicators measuring the ratio between claims and
premiums, compared against an alert threshold defined by each of
the companies. To control counterparty risk in reinsurance programs,
the quality of the reinsurer is subject to a minimum rating criterion.
A description of Crédit Agricole Assurances Groups risk exposure
is presented in the “Risk factors and risk management procedures –
Risk factors” section. Due to their savings and retirement activities,
life insurance entities are, more specifically, exposed to market risks
and risks associated with assets/liabilities management. Non-life
insurance entities are mainly exposed to insurance and reinsurance
technical risks.
The organisation and operation of the Insurance Risk business line
is based on a matrix approach which takes into account, on the
one hand, the supervision of all the Risks of each entity by its Head
of Risk Management and, on the other hand, the management of
major risks centrally at the holding company level. Financial risks are
monitored by a Crédit Agricole Assurances Group Financial Risks
advisor, who operates across all entities to analyse financial risks
(in an advisory capacity) and define a risk framework (proposal of
a Financial Risk Strategy and associated risk policies). Other major
risks are also managed according to a Crédit Agricole Assurances
Group approach, with co-ordination and consolidation given direct
impetus by the holding company (technical risks), or by sharing
best practices for harmonisation purposes (operational risks).
Monitoring and management of IT security and business continuity
risks across Crédit Agricole Assurances Group are also centralised
in the holding company, under the aegis of the information systems
Risk and business continuity plan Manager, and are separated from
operational monitoring of those risks, which is under the aegis of
the CISO (Chief Information Security Officer), also centralised at the
holding company level.
Each entity adopts the limits and risk appetite framework of the
Crédit Agricole Assurances Group through a process co-ordinated
by Crédit Agricole Assurances, taking into account the specificities of
life insurance and non-life insurance companies. Furthermore, they
have formal risk policies and procedures providing a strict framework
for risk management: rules for accepting risk when insurance
policies are taken out, hedging of technical risks by reinsurance
(action thresholds), claims management, decisions based on formal
analyses, authorisations, “four-eyes” principle (second reading, two
signatures) where justified by amounts or risk levels, rules governing
management mandates granted to asset managers, etc.
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5
Each entitys risk measurement system is comprehensive. It covers
all categories of commitments (on- and off-balance sheet) and
positions, and consolidates commitments to companies belonging
to the same group, by aggregating all portfolios and identifying risk
levels.
zzthresholds for indicators relating to operational risks and
compliance;
whose exceeding leads to the information of Crédit Agricole
Assurances’ Board of Directors.
Lastly, the internal operations and procedures control system aims at
ensuring that the corrective measures decided upon are implemented
within reasonable time limits. It also ensures that the Crédit Agricole
S.A. Groups compensation policy and the associated internal
controls have been implemented, in accordance with the measures
relating to the compensation of executive managers and risk-takers
within the Crédit Agricole S.A. Group, as defined by the regulation.
These measurements are supplemented by regular assessments
based on stress scenarios. In this regard, each year, Crédit Agricole
Assurances and its subsidiaries conduct the ORSA exercice, a multi
annual forward-looking assessment to analyse changes in their
risk profile and solvency, including in negative cases. Prospective
assessment can be carried out more often if necessary. The
measurement methodologies on which these assessments are
based are documented and explained. They are subject to periodic
review in order to check their relevance and adaptation to the risks
incurred. The Crédit Agricole Assurances Group Insurance Models
Committee, under the responsibility of the Group Risk function,
validates the methodologies underpinning the models and indicators
used to address major risks for the Crédit Agricole Assurances
Group or presenting cross-sector challenges for the Crédit Agricole
Assurances Group.
With regard to liquidity risk, and in accordance with regulations, the
entities have developed specially adapted approaches, with the
aim of measuring their capacity to handle shock situations likely to
affect their cash position both in relation to their liabilities (increase in
non-life insurance benefits, large-scale redemptions of life insurance
policies, etc.) and to their assets (occurrence of adverse market
conditions).
Each entity controls the risks involved. This oversight takes the form
of permanent monitoring of limits exceeded and corresponding
adjustments to return risk to normal levels and technical and price
monitoring in relation to insurance policies, particularly for new or
specialised business. In property and casualty insurance, matching
the level of provisioning (corresponding to the commitment to pay
out for claims made by policyholders) to the real cost of claims, is
measured at regular intervals.
Risks related to the effects of climate change
Crédit Agricole Assurances Group exposure to risks related to
climate change consequences can be classified, according to the
industrys drive, in physical risks and transition risks, knowing that
induced liability risks (legal and reputation risks) are also likely to
affect the Group.
In line with Crédit Agricole Groups Corporate Social Responsibility”
(CSR) approach and in accordance with a strategy presented to
the Board of Directors, the CSR system is managed by the CSR
manager within the Corporate Communication and CSR department,
who reports directly to the Executive Committee of Crédit Agricole
Assurances.
On its part, the Crédit Agricole Assurances holding company
provides to the governance a comprehensive and consolidated view
of the Insurance business risk by producing a Flash-risks dashboard
including quarterly review of Crédit Agricole Assurances Group
risks, supplemented by monthly risk updates. More specifically,
for financial risks, a monthly report makes it possible to ensure
compliance with the Crédit Agricole Assurances Group consolidated
aggregate limits and to monitor consumption in relation to such
limits. Bodies have also been set up to manage risks consistently at
Crédit Agricole Assurances Group level: a bi-monthly meeting of the
Risk Management Committee, a monthly meeting of the Financial
Risks Committee, specialist portfolio reviews (equities, real estate,
etc.), quarterly fixed-income portfolio reviews with both the Crédit
Agricole S.A. Group Risk Management department and with the
Amundi Crédit Risk teams, within the context of asset management
services outsourced to Amundi.
Directphysicalrisksare, forinstance, thedestructionofgoodscaused
by adverse climatic events such as hurricanes, floods or drought, the
excess frequency of which can affect the technical results of Crédit
Agricole Assurances property and casualty business and, besides,
cause a decrease in the value of the investments affected by these
risks. In its property and casualty insurance business, Crédit Agricole
Assurances is exposed, among other things, to catastrophe risk,
particularly climate risk. The monitoring of this risk is integrated into
the monitoring of technical insurance risks. Pacifica, Crédit Agricole
Assurances’ property and casualty insurance subsidiary, has setup
a system to monitor and follow-up these risks in order to contain
exposure (quantification based on general scenarios simulations and
monitoring of the climate burden compared to an annually revised
budget, risk control by limiting theimpact of extreme weather events
through reinsurance, adjustment of pricing and modelling).
The entities also have their own Risk scorecard. Any anomalies
identified, any non-compliant accounting classifications as well as
any instances where limits fail to be met, are reported to the entitys
appropriate management levels, to Crédit Agricole Assurances and
to the Crédit Agricole S.A. Risk Management and Permanent Control
department, depending on the procedures laid down.
In addition, Crédit Agricole Assurances Groups offer seeks to
promote the responsible behaviour of its customers, with rate
reductions for drivers of hybrid or electric vehicles or coverage for
renewable energy installations in the event of claims under multi-risk
home insurance policies.
In this context, significant incidents, whose trigger thresholds for
each type of risk identified are calibrated by the entities according
to their size, are reported in accordance with the alert procedure.
Moreover, these physical risks can be source of interruptions of
the cycle of production of Crédit Agricole Assurances. In front of
such a risk, Crédit Agricole Assurances has set in place a business
continuity plan as described in the section “Internal control system
for the security of information systems and business continuity
plans”.
Have been validated by the Board of Directors of Crédit Agricole
Assurances:
zzthresholds for strategic indicators of solvency, results and value;
zzthresholds for indicators relating to significant risks with a potential
impact on strategic indicators (in particular, monitoring of interest
rate risk, issuer risk and liquidity risk);
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The transition to a green economy could, for instance, impact the
business model of some investments and decrease their value.
These new risks are taken into account by the Investments Division
of Crédit Agricole Assurances which integrates extra-financial criteria
into the choice of issuers. Bond investments are subject to Amundis
“Socially Responsible Investment” (SRI) filter. The issuers with the
lowest ratings on these criteria are either excluded from investments
or limited. Thus, the Crédit Agricole Assurances Group is continuing
to strengthen its coal policy by excluding issuers deriving more than
25% of their turnover from coal mining or producing 100 million
tonnes or more of coal per year. In addition, a policy to improve
the energy performance of the real estate assets in the portfolio
(materialized by obtaining a label) has been implemented. The Crédit
Agricole Assurances Group also participates in discussions within
the Crédit Agricole Group and with other insurers on the contribution
of financial investments to achieving the objectives of limiting global
warming.
and Internal Control Committees. The heads of the control functions
also receive the main reports issued by the operating departments.
Corrective plans of action are set up for any anomalies that these
different methods detect.
Non-compliance risk control system
The aim of this system is to protect against risks of non-compliance
with laws, regulations and internal standards and, in particular, to
prevent money laundering and to combat the financing of terrorism,
to prevent and combat fraud and corruption, and to protect
customers and personal data. Specific means of managing and
monitoring operations were implemented: staff training, adoption
of written internal rules, permanent compliance control, fulfilment of
reporting obligations to supervisory authorities, etc.
The Crédit Agricole Assurances Groups Compliance department is
also in charge of regulatory projects. For example, the Compliance
department supervised the deployment of GDPR (personal data
protection), the corruption prevention part of the Sapin 2 law, and
the OFAC remediation plan.
The impacts in terms of image and reputation could result from
investments in activities in contradiction with environmental
protection policies. The compliance function watches to protect
the reputation of Crédit Agricole Assurances Group including in its
investments.
Internal control system for the security
of information systems and business
continuity plans
The measures taken by Crédit Agricole Assurances to reduce the
climatic risks by implementing a low-carbon strategy are developed
in the section “Economic, social and environmental Information”.
The low-carbon strategy includes in particular the reduction of the
direct carbon footprint linked to the operation of the Crédit Agricole
Assurances Group (energy consumption, transport, etc.). Finally,
Crédit Agricole Assurances adopted a Code of Conduct that
includes a section on social, environmental and societal issues.
This system covers information systems and business continuity
plans, for which procedures and controls aim at ensuring a
satisfactory level of security with regard to major risk scenarios
(internal/external fraud, wide-scale virus attack, physical destruction
of a production site, inaccessibility of a vital piece of software and
its backup, etc.) approved by the Crédit Agricole S.A. security
Committee.
Permanent control system
5
Security levels are measured every six months and tests are
carried out on a regular basis. Plans are drawn up to improve any
weaknesses.
The Crédit Agricole Assurances permanent control system
complies with the principle of subsidiarity defined by the Crédit
Agricole S.A. Risk Management department. Each subsidiary has
its own permanent control system which is based on a set of core
operational and specialised controls carried out by dedicated agents
exclusive to the subsidiary.
Actions have been taken to secure protection against cyber-attacks.
The national crisis management system (in which the entities
participate via their designated crisis officers) is tested every three
months.
Within the entitys departments and services, procedures describe
the processes to be implemented as well as related permanent
operational controls. These particularly concern compliance with
limits, risk strategy and authorisation regulations, the approval of
operations and their correct outcome, etc.
An Insurance Group function continuity plan initiative, aiming at
preventing “compartmentalising” should one of its entities suffer
damage, was introduced with cross-business line tests involving
both French insurance subsidiaries, IT entities and the distribution
network (Regional Banks and LCL). Emergency tests are usually
carried out with an annual frequency by simulating alternatively a
complete loss of each computer centers owned by Crédit Agricole
in the Centre region.
The system has now been put into use worldwide, although
organisational changes or new activities still require periodic
adjustments or additions to be made to the system.
Within the context of the implementation of the decree of 3 November
2014 on the internal control of companies in the banking sector,
resources dedicated to last-line permanent control, independent of
the operating units, working on the main categories of risk to which
the entity is exposed, are grouped together under the authority of the
Risk Management and Permanent Control Officer.
In addition, Crédit Agricole Assurances Group uses the Saint-Denis
(93) site as a user fall-back site, which is part of the Crédit Agricole
Group Eversafe pool of user fall-back sites, and tests it periodically.
It should be noted that, following the Covid-19 crisis, most of the
business continuity plan exercises planned for 2020 had to be
postponed to 2021.
Where control points have not been incorporated into automatic
processing systems (blocks on data entries, checks for consistency,
etc.), these are defined with the aid of a risk map, which is updated
on a yearly basis.
Indeed, the year 2020 was a particular year in which the IT back-up
exercises were cancelled or postponed. The next IT back-up exercise
organized in March 2021 will be entirely conducted remotely.
The results of the controls are made into formal check-lists and are
the subject of summary reports for the attention of the Executive
Management within the context, particularly, of the Risk Management
The traditional business continuity plan systems with the back-up
user plan are to be rethought considering the crisis of the Covid-19,
especially with the massive use of remote work.
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5
Description of the permanent accounting, financial
and prudential Information control system
Internal control system for accounting
and financial information
An Accounting Control Charter has been formalised within Crédit
Agricole Assurances Solutions (Predica, CACI, Crédit Agricole
Assurances holding). It describes the general organisation of the
control system, the roles and responsibilities of those conducting
the controls and the way in which results are fed back.
Roles and responsibilities in the preparation
and processing of Financial Information
Within Crédit Agricole Assurances Group, three functions are the
main contributors in terms of preparing accounting and financial
information for publication: Accounting, Management Control and
Financial Communication, this information being mainly based on
accounting data and management data.
The permanent control of accounting and financial information
(second-scale control, second level), carried out by the Risk
Management function, aims to provide an independent view of the
accounting and financial information production system on the basis
of a risk-based approach by:
Managers of these functions, who are members of the Finance
department of the holding company and its subsidiaries, report to
their line manager, the Chief Financial Officer, within their respective
entities.
zzexploiting recurring reports on the results of business controls
following the closing of the accounts;
zzcarrying out thematic missions on subjects presenting risks.
The Crédit Agricole Assurances Group holding companys role
is to lead and co-ordinate the Finance Group function within
insurance companies, its subsidiaries. It bases its IT standards
and organisation on Crédit Agricole S.A. Group principles, which it
adapts and supplements to meet the specific requirements of the
insurance sector.
The checks focus in particular on:
zzcompliance of data with legal and regulatory requirements and with
Crédit Agricole Group standards;
zzreliability and fair representation of data, in order to give a true and
fair view of the financial position of Crédit Agricole Assurances and
its consolidation scope;
Each subsidiary has the means to ensure the quality of the
accounting and management data forwarded to the holding
company for consolidation purposes. Subsidiaries must comply
with the following principles: compliance with current standards
applicable in the Crédit Agricole S.A. Group, consistency of the
consolidated financial statements with parent company financial
statements approved by its decision-making body, reconciliation of
accounting and management reporting figures.
zzsecurity of data preparation and processing procedures, to limit
operational risks and respect publication deadlines;
zzprevention of the risk of fraud and accounting irregularities.
A risk mapping of accounting processes has been set up using
a harmonised methodology thanks to joint development work
between the business lines, the shared permanent control teams
and the accounting audit. Accounting risks are integrated into the
groups alert procedure.
Accounting Data
Each Crédit Agricole Assurances Group entity has responsibility,
towards the supervisory authorities to which it reports, for its own
financial statements, which are approved by its decision-making
body. Crédit Agricole Assurances prepares its consolidated financial
statements in accordance with current accounting standards
apllicable in the Crédit Agricole Group, distributed by Crédit Agricole
S.A. and Crédit Agricole Assurances’ Accounting and Consolidation
department.
Permanent accounting and financial information control is based on
risk assessment and accounting process controls realised by the
operational services, namely:
zzfirst-degree controls conducted by Operating departments, Back
Offices (or, in some cases, by Key Outsourced Accounting Service
Providers);
zzsecond-degree controls, conducted by the accounting audit unit.
Crédit Agricole Assurances uses accounting and financial information
systems which allow it to process data under satisfactory security
conditions.
On this basis, the Permanent Controller defines a control plan and
implements the necessary corrective actions, in order to strengthen,
if necessary, the system for the preparation and processing of
accounting and financial information.
Management Data
Following the entry into force of Solvency II since the 1 January 2016,
the permanent accounting and financial information control system
was extended to the prudential information.
When published data is not extracted directly from accounting
information, the sources and definition of the calculation methods
used are generally referred to so as to make the data easier to
understand.
Relations with the Statuory Auditors
Management data mainly comes from the Management Control
function. It may also come from external sources of information
(Fédération française de l’assurance, LArgus de l’assurance),
particularly for the information relative to market shares. The
management data used by Crédit Agricole Assurances is subject to
accounting controls (particularly for data covered by the application
of IFRS 7) to ensure that this information is accurately reconciled with
accounting data, as well as compliance with management standards
set by the executive body and the reliability of management data
calculations.
In accordance with current professional standards, the statutory
auditors perform those procedures they deem appropriate on
published financial and accounting information:
zzaudit of the parent company and consolidated annual financial
statements;
zzpartial audit of interim consolidated financial statements;
zzoverall review of financial information and materials published.
As part of their statutory duties, the statutory auditors submit the
findings of their work to the Crédit Agricole Assurances Board of
Directors and the Audit Committee.
Management data is prepared using calculation methods and
methodologies that ensure the comparability of figures over time.
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Controls are in proportion to the nature and intensity of the risks to
which all the activities and entities within the consolidated scope of
surveillance are exposed, both in terms of their frequency and the
resources allocated.
Periodic control (Control and Audit/Audit)
The Periodic Control function or Internal Audit function, within the
meaning of the Solvency II Directive, is responsible for third-degree
controls throughout the consolidated scope of surveillance of Crédit
Agricole Assurances, including Key Outsourced Service Providers, in
accordance with the Decree of 3 November 2014.
They are conducted using formal methodologies, in line with the
annual plan. They aim at ensuring compliance with external and
internal rules, risk management, reliability and completeness of the
information and risk measurement systems. They focus, in particular,
on permanent control and compliance control systems, as well as
the activities of the Actuarial function.
Periodic controls are carried out by a central team in France, the
Insurance Audit department, which, on 17 September 2015, was
awarded Professional Certification for Internal Audit activities
(No. IFACI/2015/0075r) by the French Institute of Audit and Internal
Control. It is supported by three dedicated teams in subsidiaries in
Italy, Poland (property and casualty insurance) and Japan. These
controls are independent of the operating units. So as to guarantee
its independence, the Crédit Agricole Assurances Internal Audit
director reports hierarchically to Crédit Agricole S.A. Control and
Audit and functionally to the Chief Executive Officer of Crédit Agricole
Assurances. This dual reporting line falls within the operating logic
of the Audit-Inspection function of Crédit Agricole S.A. and its
subsidiaries.
The smooth running of the audit plan is monitored by the Crédit
Agricole Assurances Group Control and Audit function and by the
Chief Executive Officer of Crédit Agricole Assurances. The Internal
Audit director also systematically presents a summary of the findings
of the published audits to the Risk Management and Internal Control
Committee of the Group and its subsidiaries, as well as to the Audit
Committees and, at least once a year, to the Boards of Directors.
The audits carried out by the Audit department, the Crédit Agricole
Group Control and Audit function or any external audits (conducted
by supervisory authorities) are monitored through a formal system.
For every recommendation formulated as a result of these audits,
this process ensures the effective implementation of corrective
measures, by deadlines agreed with the entitys management at the
end of the audit. If necessary, the Head of the Audit department will
submit a statutory disclosure to the decision-making body as a result
of this process.
In accordance with Solvency II requirements, the Board of Directors
of Crédit Agricole Assurances Group and the Boards of Directors
of its insurance subsidiaries approved the appointment of a person
responsible for the Internal Audit key function at the Group level
and its subsidiaries. Then this appointment was approved by the
competent national supervisory authority.
The annual audit plan was prepared using a risk-based approach. It
is part of a five-year plan. It is based on a risk map updated on an
annual basis. It was prepared by the Crédit Agricole Assurances Audit
department in agreement with the Chief Executive Officer of Crédit
Agricole Assurances Group and with the Crédit Agricole S.A. Head
of Control and Audit. It is presented to the Risk Management and
Internal Control Committee and approved by the Audit Committee.
In accordance with the organisational procedures common to Crédit
Agricole Group entities and described above, and with existing
systems and procedures at Crédit Agricole Assurances, the Board
of Directors, the Executive Management and the relevant parts of the
company are provided with detailed information on internal control
and exposure to risks, areas of improvement achieved in this area
and the status of any corrective measures adopted, as part of a
continuous improvement approach. All this information is provided
particularly by means of the Annual Report on internal control
and risk measurement and monitoring and regular reporting on
operations, risks and control.
5
The Crédit Agricole S.A. Control and Audit function provides a
second-level audit of the Crédit Agricole Assurances Group, within
the context of the Crédit Agricole Group risk map (critical issues,
parent companys systematic audit coverage over the main Crédit
Agricole S.A. Group subsidiaries).
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5
QUANTITATIVE AND QUALITATIVE
INFORMATION
The information in this section complements note 4 to the
consolidated financial statements and is covered in the statutory
auditors’ report on the consolidated financial statements.
active/passive nature (interest rate and liquidity risk) and to market
risks (equity risk, spread risk). The Crédit Agricole Assurances Group
is also subject to insurance risks. Finally, it may be impacted by
operational risks, in particular in the execution of its processes, non-
compliance risks and legal risks.
Given the predominance of its savings and retirement activities, the
Crédit Agricole Assurances Group is mainly exposed to risks of an
GOVERNANCE AND ORGANISATION OF RISK MANAGEMENT WITHIN
CRÉDIT AGRICOLE ASSURANCES
The risk governance system in Crédit Agricole Assurances Group is
based on the following principles:
zzan internal control system, defined as the framework designed to
manage and control all types of operations and risks and to ensure
that all transactions are carried out in a manner that is proper (in
compliance with regulations), secure and effective. Crédit Agricole
Assurances risks policies are validated by the Board of Directors;
zzit is part of the control system, which includes the “Risks and
Permanent Control” business line, in charge of steering (supervision,
prevention) and second-level control, the “Internal Audit” business
line, in charge of periodic control, and the “Compliance” business
line at Crédit Agricole S.A. level. In addition to these functions, the
Actuarial function at Crédit Agricole Assurances level completes
this system, in accordance with insurance company regulations;
zzthe internal process for evaluating Crédit Agricole Assurances
Groups solvency and risks (ORSA), synchronised with other
strategic processes MTP/Budget, Capital planning and the
updating of risk strategy and business policies. The forward-looking
assessments, carried out within this framework, allow to analyse
the consequences of adverse situations on the control indicators
of the Group and take the necessary measures in case of need.
zzit is headed up by the Risk Management function of the Crédit
Agricole Assurances Group, which manages the “Risks” business
line, supervises the frameworks, and ensures, through Group
standards and principles, the consistency of subsidiaries’ risk
management systems, supported by experts for each major risk
category;
Organisation of risk management
The risks management framework of Crédit Agricole Assurances
GroupismonitoredbytheManagerinchargeoftheRiskManagement
function, who reports functionally to Crédit Agricole Assurances’
CEO and hierarchically to the Group Chief Risk Officer (CRO) of
Crédit Agricole S.A. He relies on the Risks Manager of each local
entity who report directly to him. Insurance risk is organised along
the lines of a matrix structure integrating entity level organisation with
group approaches by type of risks.
zzit is based on the principle of subsidiarity. Each Crédit Agricole
Assurances Group entity is responsible for defining and
implementing its solo risk management policy, in accordance with
Crédit Agricole S.A. principles and rules, the principles and rules for
the management of Crédit Agricole Assurances Group, and local
regulations for international subsidiaries.
Risk governance is based on:
zzthe executive management, composed of the Chief Executive
Officer and the second executive directors within the meaning of
Solvency II, and the Board of Directors, ultimately responsible for
Crédit Agricole Assurances Groups compliance with legal and
regulatory provisions of all kinds;
The hierarchical reporting line guarantees independence, with a
“second glance” role (to issue an opinion) to back the operating
functions, which manage risks on a daily basis, make decisions and
exercise first-level controls to ensure their processes are performed
properly.
zzthe Executive Committee of Crédit Agricole Assurances, strategic
bodyoftheExecutiveBoard, whichreliesongroup-levelCommittees
(in particular the Risk and Internal Control Committee, the plan,
budget, results, Strategic Financial Committee, the Strategic
ALM and Investments Committee, the Strategic Reinsurance
Committee);
Risk management procedures
At Crédit Agricole Assurances Group level
To carry out its strategic orientations, by containing and regulating
its risks in a proper manner, Crédit Agricole Assurances Group has
implemented a risk appetite which has to be observed. This risk
appetite, which forms the basis of the Risk Management Strategy,
consists of key indicators by nature of risks.
zzthe four key functions (Risk, Compliance, the Actuarial function
and Internal audit). Each of them is embodied by a representative
who has been appointed by the CEO, approved by the Board
of Directors and notified to the competent national supervisory
authority. The coordination of the four key functions is ensured
by Crédit Agricole Assurances Group Risks and Internal Control
Committee. The heads of the key functions have a direct access to
the Board of Directors to whom they introduce the results of their
activity at least once a year;
The Crédit Agricole Assurances Groups Risk strategy formalizes the
risk management framework, including limits and alert thresholds, for
the various risks to which it is exposed in implementing its strategy.
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It is reviewed at least once a year and validated, as well as the risk
appetite declaration, by the Board of Directors of Crédit Agricole
Assurances, after review by the Crédit Agricole S.A. Group Risk
Management Committee (a sub-Committee of Crédit Agricole S.A.s
Executive Committee, chaired by itsCEO) of the main indicators and
limits. With regard to limits of their responsibilities, the Crédit Agricole
Assurances Executive Management and Board of Directors or even
the Risks Committee of Crédit Agricole S.A. Group is notified of any
breaches of alert thresholds or limits and, when appropriate, the
resulting corrective measures.
At the entity level
In accordance with the Group framework, companies define their
own risk monitoring and control systems: risk and process mapping,
adaptation of the risk appetite matrix and, the Crédit Agricole
Assurances Group limits in accordance with a process coordinated
by the holding, taking into account, if necessary, the life and non-life
companies’ features.
The entities also draw up formal policies and procedures providing a
strict framework for risk management (including the rules for accepting
risk when insurance policies are taken out, provisioning and hedging
of technical risks by reinsurance, claims management, etc.).
The Crédit Agricole Assurances Groups quarterly risk dashboard,
supplemented by monthly risk reporting, monitors changes in the
groups risk profile and identifies any deviations.
For its international subsidiaries, Crédit Agricole Assurances has
drawn up a set of standards to be transposed by each entity, which
set out the scope and rules for decentralised decision-making.
The Board of Directors is regularly informed about monitoring of
compliance with the appetence framework.
OperationalriskmanagementissupervisedineachentitybyCommittees
that meet periodically (investment, ALM, technical, reinsurance, etc.)
to monitor developments in the risk position, based on reporting by
business lines, to present analyses to support the risk management
process, and, if necessary, to draw up proposals for action. Alerts
are triggered if main incidents (and breaches of limits) occurred and
notified either to the Crédit Agricole S.A. Group Risk Management
department (for Crédit Agricole Assurances Group limits), or to Crédit
Agricole Assurances Executive Management/the entitys management.
Corrective measures are implemented in response.
Dedicated bodies ensure consistent risk management at group level:
a bimonthly Risk Monitoring Committee, a monthly Financial Risk
Committee, portfolio reviews by type of assets, with news items
presented monthly to the Executive Committee.
Moreover, Crédit Agricole Assurances has set up a group-wide
Insurance Models Committee, steered by the Group Risk function.
The role of the Insurance Models Committee is to approve the
methodologies underpinning the models and indicators used to
address major risks for Crédit Agricole Assurances Group or presenting
cross-sector challenges for Crédit Agricole Assurances Group.
The risk management system is reviewed during the Risk and Internal
Control Committees of each subsidiary, in the light of the results of
ongoing controls, the analysis of their risk management dashboards
and the conclusions of periodic control missions.
MARKET RISKS
5
In view of the predominance of savings activities in the French
and international (Italy mainly) life insurance subsidiaries and, as
a consequence, the very large volume of financial assets held to
cover policyholder liabilities, Crédit Agricole Assurances Group is
particularly affected by market risks.
Risk is monitored specifically.
Hence, the financial policy of Crédit Agricole Assurances Group
includes an ALM supervision aimed at reconciling the objectives
of conserving ALM balances, delivering shareholder value, and
seeking yield for policyholders. This supervision is based on “risk/
yield” analyses and “stress scenarios”, to identify the characteristics
of the amounts to invest, the requirements and objectives over short/
medium and long term horizons, and a market analysis, supported
by economic scenarios, to identify opportunities and limitations in
terms of the environment and the markets.
The market risk is the risk of loss, arising from fluctuations relative to
the prices of financial instruments, which compose a portfolio.
Crédit Agricole Assurances Group is exposed to several types of
market risks:
zzinterest rate risk;
Crédit Agricole Assurances’ Investments department contributes
to monitoring the investment policies of Crédit Agricole Assurances
Group and of the subsidiaries (taking into account individual ALM
requirements and financial objectives), which are submitted to their
respective Boards for approval. As such, it is responsible for oversight
of the investment management services provided by Amundi
(management mandates granted by the companies). Moreover, it
makes investments directly (without a mandate) on behalf of Crédit
Agricole Assurances Group companies (in real estate in particular),
as part of the policy of diversification.
zzequity risk;
zzforeign exchange risk;
zzrisk of spread which is detailed in a specific section.
In particular, these risks have an impact on thevaluation of portfolio
assets and their long term yield, and must be managed closely with
matching of liabilities and, particularly in life Insurance, guarantees
granted to policyholders (minimum guaranteed rate, floor guarantee,
etc.).
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5
INTEREST RATE RISK
It can lead to a wave of early redemptions by policyholders, forcing
the insurer to sell assets, notably bonds, with unrealised losses
(which would generate losses) and reducing the portfolios rate of
return, with the risk of triggering new waves of policy redemptions.
Type of exposure and risk management
Interest rate risk is the risk of a change in the value of the bond
portfolio due to upward or downward movements in interest rates.
Crédit Agricole Assurances Groups bond portfolio, excluding unit-
linked policies and UCITS, amounted to €245 billion at 31 December
2020, compared with €242 billion at the end of 2019.
Thus, Crédit Agricole Assurances implements measures to manage
the risk of a rate rise:
zzadjustment of duration according to projected outflows of liabilities;
zzretention of liquidities or liquid investments with a low risk of loss;
Interest rate risk for life insurance companies is linked to interactions
between assets (financial management) and liabilities (policyholder
behaviour). Management of this risk requires an overarching
approach combining financial strategy, constitution of reserves, sales
and income policies. Crédit Agricole Assurances’ framework for
managing interest rate risk sets out the limits on risks and the related
governance (ALM Committee, presentation of stress scenarios to
the Board of Directors, etc.).
zzdynamic management of the investment portfolio and setting aside
reserves to provide the capacity to increase the return (capitalisation
reserve, and profit-sharing provision);
zzderivative products against a rise in rates;
zzbuilding customer loyalty to limit early redemptions.
Crédit Agricole Assurances Groups dashboard, submitted to the
Executive Committee, includes indications in order to monitor the
nature of this risk: average minimum guaranteed rate, coverage rate
of bond portfolio, allocation to reserve funds…
A context of low interest rates weighs on the profitability of the
life-insurance activity of Crédit Agricole Assurances: it leads to a
situation where the yield on the securities entering the portfolio is
lower than the rates served on life insurance policies. Risks related to
the minimum guaranteed returns in France are handled at regulatory
level by means of prudential provisions.
Analysis of sensitivity to rate risk
Technical liabilities
Crédit Agricole Assurances has a range of levers to tackle the risk
of falling rates:
zzno issue of policies that feature a minimum guaranteed rate greater
than zero (since 2000 for the main French life insurance company),
so that the average minimum guaranteed rate has consistently
reduced;
Crédit Agricole Assurances Groups technical liabilities are largely
insensitive to rate risks for the following reasons:
zzsavings provisions (over 90% of technical provisions, excluding unit-
linked policies): these technical provisions are based on the pricing
rate, which is unchanging over time for any particular policy. As a
result, a change in interest rates will have no impact on the value of
these commitments;
zzmoderation of profit sharing distributed;
zzhedges using bond assets and swaps/swaptions to manage
reinvestment risk;
zzadaptation to the very low rates environment of the assets/liabilities
zzproperty casualty provisions: these technical provisions are not
discounted to present value, changes in interest rate therefore have
no impact on the value of these commitments;
management and of the investments policies;
zzprudent diversification of investment assets;
zzmathematical provisions for benefits (personal injury, disability): the
discount rate used in calculating these reserves is based on the
interest rate in force at the calculation date. Therefore, the size of
these commitments varies with interest rates. However, given the
small amount of these technical commitments, they represent no
significant risk for Crédit Agricole Assurances Group.
zzadaptation of the sales policy, favoring inflows towards unit-linked
policies.
A risk arising from an increase in interest rates may materialise if
a mismatch arises between the return rate delivered by the insurer
(related to bond yields) and the rate expected by policyholders in a
high-rate environment, or the rate achieved by other savings vehicles.
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Quantitative and qualitative information
Financial investments
The sensitivity to rate risk of Crédit Agricole Assurances Groups fixed income portfolio provides an assessment of a rates changes impact. It
assumes a 100 basis points rise or fall in interest rates, as follows (net of the impact on deferred policyholder surplus and tax):
31/12/2020
Impact on net
31/12/2019
Impact on net
Impact
on equity
Impact
on equity
(in € millions)
income
income
100 bp rise in risk-free rates
100 bp decline in risk-free rates
(53)
(2,213)
2,217
(62)
(2,064)
2,067
89
87
This table provides the immediate mechanic impact on the asset portfolio based on a static balance sheet, i.e. not including the future production.
Thus it does not integrate the impact over time on yield and insurance revenue of any variation in interest rates.
The impacts presented above take the following elements into
account:
insurance contracts, which are designated in accordance with the
option offered by the amendments to IFRS 4 accounting standard
(this approach is presented in the note 1 to the consolidated financial
statements).
zzthe profit-sharing rate for the entity holding the financial investments;
zzthe tax rate in force.
The impact resulting from sensitivities on designated assets is
presented in the “Impact on equity” column.
The impacts resulting from investments recognised as assets at fair value
through equity are presented in the “Impact on equity” column. The
impacts resulting from investments accounted for at fair value through
profit or loss are presented in the “Impact on net income” column.
Financing debts
Borrowings arranged by Crédit Agricole Assurances mainly pay fixed
rates. Interest is therefore largely insensitive to rate changes.
As a reminder, Crédit Agricole Assurances uses the overlay approach
for financial assets held for the purposes of an activity related to
EQUITY RISK AND RISKS KNOWN AS DIVERSIFICATION ASSET RISK
Equities and other diversification assets are held directly or via
Type of exposure and risk management
dedicated Crédit Agricole Assurances Group UCITS to provide
Exposure to the equity markets and other so-called diversification
regional diversification, in accordance with the relevant risk policies.
5
assets (private equity and listed or unlisted infrastructures, real
Exposure to these assets is managed by a series of limits (by asset
estate and alternative management) is intended to capture yield in
class and overall for the diversification) and concentration rules.
these markets (notably with a low correlation between real estate
and other asset classes). The market risk relative to shares and
Compliance with these limits is monitored on a monthly basis.
other diversification assets is defined as a risk of volatility in terms of
valuation and, therefore, of accounting provisioning that may have an
impact on the return provided to policyholders (provision for lasting
impairment, provision for liquidity risk). To limit this effect, particularly
for the life insurance portfolios, allocations are analysed to determine
a ceiling for the share of these diversification assets and a maximum
volatility level.
The main asset classes comprising the overall portfolio are presented
in the consolidated financial statements of the Crédit Agricole
Assurances Group: in note 6.4 to the financial statements, the fair
value amounts of assets recognised at fair value through profit or
loss and equity are specified. The fair value of assets carried at
amortised cost is detailed in note 6.5.1.
Analysis of sensitivity to equity risk
A quantified assessment of equity risk can be expressed by the sensitivity achieved assuming a 10% rise or decline in equity markets (impacts
are shown net of deferred policyholder surplus and tax):
31/12/2020
Impact on net
31/12/2019
Impact on net
Impact
on equity
Impact
on equity
(in € millions)
income
income
10% rise in equity markets
10% decline in equity markets
123
151
115
174
(127)
(151)
(118)
(174)
The impacts presented above take the following elements into
account:
These sensitivity measurements include the impact of changes
in the benchmark equity index on assets measured at fair value,
provisions for guaranteed minimum return and provisions for the
right to withdraw from unit-linked policies as well as any additional
impairment provisions required by a decline in equity markets.
zzthe profit-sharing rate for the entity holding the financial investments;
zzthe tax rate in force.
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Quantitative and qualitative information
5
Changes to the fair values of financial assets recognised at fair value
through other comprehensive income are recognised in reserves for
unrealised gains or losses (in equity); all other items are recognised
in profit or loss.
In addition, Crédit Agricole Assurances uses the overlay approach
for financial assets held for the purposes of an activity related to
insurance contracts, which are designated in accordance with the
option offered by the amendments to IFRS 4 accounting standard
(this approach is presented in the note 1 to the consolidated financial
statements). The impact resulting from sensitivities on designated
assets is presented in the “Impact on equity” column.
FOREIGN EXCHANGE RISK
The foreign exchange risk may be defined as a risk of loss in
relation with the fluctuations of the exchange rate of each currency
compared to Euro. Regarding Crédit Agricole Assurances, this risk is
very marginal as shown by the sensitivity to foreign exchange risks,
assuming a 10% rise of decline in each currency against Euro, is as
follows (impacts are presented net of deferred policyholder surplus
and tax):
31/12/2020
Impact on net
31/12/2019
Impact on net
Impact
on equity
Impact
on equity
(in € millions)
income
income
Exchange rate sensitivity on financial instruments: +10% of each
currency compared to euro
(0.1)
0.1
0.1
0.1
0.2
Exchange rate sensitivity on financial instruments: -10% of each
currency compared to euro
(0.1)
(0.1)
(0.2)
Crédit Agricole Assurances’ exposure to foreign exchange risk falls
into two categories:
risk/return and search diversification, the Group seeks to profit from
projected gaps in growth and interest rate differentials between
major regions, through dedicated funds or mandates relatives to
investments in fixed incorme products. The general strategy is
not to hedge exposure to the currencies of emerging economies,
regardless of the asset class, and, in contrast, to hedge exposure to
the currencies of mature countries, with the option of limited tactical
exposure to the American dollar. Crédit Agricole Assurances
Groups overall foreign exchange exposure is bound by a maximum
market value limit relative to the total portfolio, and two sub-limits for
emerging currencies and the Amercan dollar.
zza limited structural exposure: in yen for the CA Life Japan subsidiary,
with a coverage ratio of 90% (limited net exposure at JPY 1.2 billion
at the end of 2020, the equivalent of €9.7 million) and in PLN for the
CA Insurance Poland subsidiary with a coverage ratio of 91% (net
exposure of PLN 8.8 million, equivalent to €2.0 million);
zzoperational foreign exchange exposure arises from a mismatch
between the assets currency and that of its liabilities: Crédit
Agricole Assurances Groups global portfolio, representing
commitments in Euros, is primarily invested in euro-denominated
financial instruments. However, to achieve the aim of optimising
The effective exposure, measured monthly, is compared to the limits.
At the end of 2020, it was not material (0.5% of the total portfolio).
LIQUIDITY RISK
off gaps), medium term (so-called “reactivity” ratio detailed below),
and, in case of uncertainty regarding net inflows, short term (one-
week and one-month liquidity, with daily monitoring of redemptions).
In exceptional circumstances where markets are unavailable,
temporary liquidity management approaches also exist (repos with
collateral in cash or European Central Bank eligible assets);
Type of exposure and risk management
Regarding Crédit Agricole Assurances, the liquidity risk corresponds
mainly to its ability to meet its current liabilities.
With this purpose, the companies use a combination of approaches.
On the one hand, liquidity is an investment selection criterion
(majority of securities listed on regulated markets, limits on assets in
markets that lack depth, such as private equity, unrated bonds, and
alternative management, etc.).
zzfor non-life insurance companies, liquidities or assets that havelow
reactivity are retained, and the share is calculated to respond to a
shock to liabilities.
The “reactivity” ratio measures the ability to mobilise current assets
of less than two years or variable-rate assets by limiting the impacts
in terms of capital loss; it is measured and compared against a
threshold set by each life insurance company.
On the other hand, systems for managing liquidity are consistent
across Crédit Agricole Assurances Group, and are defined by the
companies as part of their ALM policy:
zzfor life insurance companies, these systems are intended to ensure a
match between the maturities of assets and those of liabilities under
normal and stressed conditions (wave of redemptions/ deaths,
see below the liquidity monitoring indicator). They aim to ensure
liquidity in the long term (monitoring and limiting of annual cash run-
The liquidity monitoring indicator, introduced in 2018, measures
over a one-year period the ratio between stressed liquid assets
(appreciation of a discount) and a liquidity requirement generated by
a 40% buyback rate.
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Quantitative and qualitative information
Maturity profile of the financial investment
portfolio
Financing
As a holding company, Crédit Agricole Assurances is responsible
for subsidiary refinancing enabling them to meet their solvency
requirements and operational cash needs. It is refinanced through its
shareholder Crédit Agricole S.A., and, since 2014, through issuing
subordinated debt directly in the market.
Note 6.6 to Crédit Agricole Assurances’ consolidated financial
statements presents the maturity schedule for the bond portfolio
(excluding unit-linked contracts).
The structure of its borrowings and their breakdown by maturity is
set out in note 6.21 to Crédit Agricole Assurances’ consolidated
financial statements.
Breakdown in financial liabilities by
contractual maturity
Note 6.23 to Crédit Agricole Assurances’ consolidated financial
statements provides information on the estimated timing of Crédit
Agricole Assurances’ insurance liabilities (excluding unit-linked
contracts where the risk is borne by the insured).
COUNTERPARTY RISK
The counterparty risk is the loss risk linked to the default of an issuer.
This risk is reflected for debt securities by the decrease of their value.
Hence, aggregate limits are placed to manage the breakdown of
issues between rating classes. The rating used is the so-called
“Solvency II” rating corresponding to the second best of the three
ratings Standard Poors, Moodys and Fitch. The proportion of
“high yield” issues held directly or through funds is strictly limited and
only minimum BB issues are authorised for purchase in mandates.
Issuers not rated by an external agency but with an internal rating
from Crédit Agricole S.A. are selected according to a rigorous
process and represent a limited proportion (approximately 2.4% of
the portfolio at the end of December 2020).
This section only deals with counterparty risk on financial instruments.
Exposure to counterparty risk on reinsurers’ receivables is covered in
the section on insurance risk.
Amundis risk management teams perform the analysis of
counterparty risk for issuers and for OTC market transactions
(derivatives) under the mandates granted to them by the insurance
companies.
Counterparty risk is controlled, both at the global level of the Crédit
Agricole Assurances Group and at the level of each entitys portfolios,
through limits on ratings, issuer and sector concentrations.
The breakdown of the bond portfolio by credit rating is a good
indication of its creditworthiness.
5
The bond portfolio (excluding unit-linked policies and UCITS) by credit rating breaks down as follows:
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
2020
2019
0%
AAA
AA
A
BBB
BB ou BB
NR
Concentration in a single issuer (equities and interest rate instruments)
may not exceed a given percentage of the total portfolio, which is
determined according to issuer type and quality. Furthermore, limiting
the relative weighting of the top 10 issuers ensures diversification
within rating levels A and BBB. Exposure is reviewed quarterly with
the Amundi Risk teams and the Risk Management department of
Crédit Agricole S.A. Group.
Concentrations on sovereign and assimilated debt are subject to
individual limits according to debt-to-GDP ratio and the countries’
internal credit rating.
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Quantitative and qualitative information
5
Exposure to sovereign debt of Italy, Spain, Portugal and Ireland is
subject to authorization by the Group Risk Committee of Crédit
Agricole S.A. It is concentrated on the Italian sovereign held by
Crédit Agricole Assurances’ Italian subsidiary. The debt of Greek
issuers remains prohibited for purchase.
Cash collateral contracts are used to manage counterparty risk for
over-the-counter derivatives used by companies to hedge exposure
to rate risk and presented on their balance sheets.
INSURANCE RISKS
Crédit Agricole Assurances Group is exposed to insurance risk
through the insurance business. Such risk primarily relates to the
underwriting, valuation of provisions and reinsurance processes.
Non-life insurance underwriting risk
For property casualty insurance and non-life guarantees included
in creditor insurance policies, the underwriting risk can be defined as
the risk that the earned premiums are not sufficient compared to the
claims outstanding. Crédit Agricole Assurances is mainly exposed
to frequency and exceptional risk arising either from disaster risk,
mainly climate risk, or the occurrence of expensive individual claims.
Each entity implements an approach in collaboration with all the
operating departments concerned, as well as Risks, Compliance,
the Actuarial function and Legal Affairs, to manage risks when new
insurance products are created or substantial changes are made to
the features or an existing product. Products are approved by an ad
hoc Committee (New Business and New Product Committee).
For distribution partners, underwriting policy defines the framework
for accepting risk (to ensure appropriate selection of risks and the
spread within the policy portfolio to optimize technical margins).
Formal rules and procedures for pricing are also drawn up.
Underwriting risk
The ratio of claims paid to premiums earned is compared against
targets reviewed annually. This claims ratio is the key indicator for
monitoring risk and is used to identify priorities for improving the
technical result, where necessary.
Underwriting risk takes different forms depending on the nature of
the insurance, life or non-life:
Life insurance underwriting risk
Concentration risk in non-life insurance relates to an aggregation of
liabilities in respect of a single claim, arising from:
Crédit Agricole Assurances is exposed, through its savings,
retirement and provident insurance activities and the life guarantees
associated with its borrowers’ insurance policies, to biometric risks
(longevity, mortality, incapacity to work, dependency and disability),
loading risk (insufficient loading to cover operating expenses and
commissions paid to distributors) but above all the behavioural
risk of repurchases (for example, following an increase in rates that
reduces the competitiveness of certain investments or a movement
of mistrust against the Crédit Agricole Group or a legal change such
as the Bourquin amendment to the Sapin 2 law).
zzunderwriting concentration, in which policies are written by one or
more Group entities on the same risk;
zzclaim concentration, where policies are written by one or more
Crédit Agricole Assurances Group entities on risks that are different,
but liable to be triggered by a single covered event or the same
primary cause.
This type of risk is hedged, first, by a policy of diversifying the
risks written in a single region and, second, by reinsurance to limit
the financial impact of major events (storms, natural disasters,
etc.), under a reinsurance policy (see reinsurance risk below) that
incorporates this dimension.
Life insurance technical reserves, recognised in the main by French
companies, are chiefly constituted from savings denominated in Euro
or unit-linked contracts. For the majority of unit-linked contracts, the
risk of fluctuation in the value of the underlying is borne directly by
the policyholder. Some contracts may include a floor guarantee in
the event of the death of the insured. The insurer is thus exposed
to a financial risk determined by the value of the unit-linked account
and the probability of death of the insured. A technical provision is
recognised for this floor guarantee.
Provisioning risk
Provisioning risk is the risk of a gap between the provisions set aside
and those required to meet liabilities. It may be related to risk valuation
(volatility introduced by discount rates, regulatory developments,
or new risks for which statistical depth is inadequate, etc.) or to
a change in risk factors (population ageing, for example, leading
to increased long-term care risks or health issues, stricter laws
governing professional civil liability, personal injury compensation,
etc.).
In savings, redemption rates are monitored for each life insurance
company and compared with the structural redemption rates
established on the basis of historic and market data.
For the death and disability activity, the creditor insurance and yields,
the underwriting policy, which specifies the risks covered and the
underwriting conditions (target customers, exclusions), and pricing
standards (notably the statistical tables established either from
national or international statistics or from experience tables) help to
control risk in this area.
The objective of the provisioning policy established in each of the
companies is to guarantee a prudent assessment of loadings for past
and projected claims to ensure a high probability that the accounting
provisions set aside will be sufficient to cover the ultimate load.
“Disaster” risk, related to a mortality shock (e.g. a pandemic) is liable
to have an impact on the results for individual or group death and
disability insurance. The French life insurance subsidiary receives
BCAC coverage (Bureau Commun des Assurances Collectives),
both on group death benefits and individual death and disability
benefits, as well as, in part, supplementary coverage of disability risk.
The methods used to constitute provisions for property and casualty
claims, on a case-by-case basis according to the products and
guarantees affected, are documented and the management rules
applied by claims managers are set out in the manuals.
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Quantitative and qualitative information
The choice of statistical methodology to calculate accounting
provisions (including provisions for late payment) is justified at each
reporting date.
zzno or virtually no reinsurance on a given activity or guarantee given
(reinsurance offer, amounts that can be covered and the cost of
cover, depending on market conditions that are liable to vary
significantly).
The local permanent control plan encompasses control of
provisioning policy.
Each company draws up its own reinsurance plan aimed at
protecting equity in case of systemic or exceptional events and at
limiting volatility in the companys results, based on the principles
of Crédit Agricole Assurances Groups strategy for common and
uniform risks limitation, namely:
The statutory auditors perform an actuarial review of provisions as
part of the annual audit.
The breakdown in technical provisions pertaining to life and non-life
insurance contracts is presented in note 6.23 to the consolidated
financial statements.
zzcontract with reinsurers that meet minimum financial soundness
criteria, with reinsurers’ ratings monitored at Crédit Agricole
Assurances Group level;
Reinsurance risks
zzensure adequate dispersion of premiums across reinsurers;
Reinsurance risks are of three types:
zzmonitor the adequacy of reinsurance cover relative to the
commitments to policyholders and of results on each reinsurance
agreement.
zzinappropriate reinsurance (insufficient cover or, on the other hand,
payment of too high a premium, which erodes technical margins
and competitiveness);
The reinsurance plans are reviewed annually by the Board of
Directors in each subsidiary.
zzrisk of a reinsurer defaulting and not being able to pay their full share
of the claims;
Net outstandings ceded to reinsurers (ceded reserves and current
accounts with reinsurers net of cash deposits received, and excluding
securities account pledges) totalled €0.9 billion at 31 December 2020.
Their breakdown by reinsurer rating is as follows:
80%
70%
60%
50%
2020
2019
5
40%
30%
20%
10%
0%
AAA
AA+
AA
AA-
A+
A
A-
BBB
BBB+
NR
is also tasked with anticipating developments in the regulatory and
legal environment and identifying emerging risks.
Emerging risks
The Risk Management department is responsible for ongoing
monitoring of insurance risk, in cooperation with other business line
departments and the legal department.
Intelligence data is input from many sources (economic research,
internal and external analysis, in particular by consulting firms and
research published by the Autorité de contrôle prudentiel et de
résolution (ACPR) and the European regulator, EIOPA, etc).
The Risk Monitoring Committee, which meets twice monthly and is
attended by all Risk Management and Permanent Control Officers,
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Quantitative and qualitative information
5
OPERATIONAL RISKS
Operational risk is the risk of loss resulting from shortcomings or
failure in internal procedures, human error, information systems or
external events. It includes non-compliance risk, legal risk and the
risks generated by key outsourced services.
zza process of collecting data on risk-related incidents and operating
losses, backed by an early-warning system, is used to monitor
identified risks and exploit them to introduce remediation measures
and ensure consistency with mapping. The amount of collected
losses is compared every quarter to a yearly defined alert threshold.
Crédit Agricole Assurances entities apply Crédit Agricole S.A. Group
directives on operational and compliance risk management.
Crédit Agricole Assurances and its subsidiaries have prepared a
business continuity plan (BCP) focusing on essential activities in
order to cover a failure of information systems, operational sites
and personnel. The business continuity plans meet Crédit Agricole
S.A. Group standards, with the adoption of the Groups solution
for the user fallback site, the IT back-up plan based on the Crédit
Agricole S.A. shared IT operating and production site. It is tested
on a regular basis. IT system security is an inherent component of
the Groups security policies. A threeyear programme of security
projects (including accreditation, intrusion tests, and IT system failure
scenarios) is underway.
The operational risk management system in each entity, including
the holding, is thus comprised of the following components:
zzmapping of risk events, periodically updated to include
organisational changes, new business and changes in the cost
of risk. Mapping is constructed by breaking down activities by
process, together with the seven risk categories according to Basel
2 nomenclature. Financial and non-financial impacts (regulatory and
image) of actual and potential risk events identified are assessed
together with the probability of occurrence, drawing on specific
expertise. Internal control is assessed on the basis of the results of
controls at the different levels defined in the local control plans and
standardised controls defined by the Crédit Agricole S.A. Group
Risk Management department and the findings of periodic controls
to highlight the most critical net risks and prioritise action plans to
reduce them;
A Crédit Agricole Assurances Group-wide general outsourcing and
subcontracting policy, describing amongst others the monitoring
and control system associated with outsourcing, is being rolled out
by group entities.
NON-COMPLIANCE RISKS
The risks of non-compliance concern non-compliance with rules
relating to financial activities, whether legislative or regulatory in
nature (Solvency II regulation, securities regulations, protection of
personal data, customer protection rules, anti-money laundering
and terrorist financing obligations, international sanctions, corruption
prevention, etc.), professional and ethical standards and practices,
and instructions issued by the executive body. These risks are
identified in the operational risk mapping of each Crédit Agricole
Assurances Group entity.
the launch of new activities and the creation of new products are
secured by the new activities and products Committees set up
in each entity to examine, among other things, contractual and
commercial documents, training baggage and sales support tools
for distributors.
The monitoring and supervision of theircompliance system is carried
out by the Compliance Manager of the Crédit Agricole Assurances
Group. Coordination for the Insurance business line is carried out
through exchanges with subsidiaries.
In each entity, the Head of Compliance is responsible for the
Group procedures issued by Crédit Agricole S.A.s Compliance
department (Corpus FIDES) and for drawing up procedures specific
to their business. It also deploys dedicated training and control
systems aimed at controlling these risks and preventing fraud,
with the constant aim of limiting potential impacts (financial losses,
legal, administrative or disciplinary sanctions) while preserving the
reputation of Crédit Agricole Assurances Group. In this regard,
In all areas of compliance, from the prevention of money laundering
and financing of terrorism to protecting customers, the Group has
strengthened coordination with distributors (Regional Banks, LCL,
other international networks) to ensure implementation of the
controls to guarantee correct application of procedures by all parties.
Crédit Agricole Assurances Group has enhanced its organisation
and its risk management system to be Solvency II compliant, after
modalities précised in the section “Corporate governance”.
LEGAL RISKS
Responsibility for legal management, regulatory intelligence and
consulting with business line departments lies with the companies’
Legal Affairs departments.
threatens it) that could have or has had, in the previous 12 months,
any substantial effect on the financial situation or the profitability of
the company and/or Crédit Agricole Assurances Group.
To date, there is no governmental, judiciary or arbitration proceeding
(or any proceeding known by the company, in abeyance or that
As far as Crédit Agricole Assurances is aware, there are no significant
disputes to disclose.
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6
CONSOLIDATED FINANCIAL
STATEMENTS AT
31 DECEMBER 2020
GENERAL INFORMATION
Presentationof
Crédit Agricole Assurances Group
138
NOTES TO THE CONSOLIDATED
FINANCIAL STATEMENTS
149
266
138
Simplified organisational structure of
Crédit Agricole Assurances Group
Related parties information
STATUTORY AUDITORS' REPORT ON THE
CONSOLIDATED FINANCIAL STATEMENTS
139
140
CONSOLIDATED FINANCIAL STATEMENT
Balance sheet Assets
141
141
Balance sheet Liabilities
142
143
144
145
147
Consolidated income statement
Net income and other comprehensive income
Statement of changes in equity
Cash flow statement
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
General information
6
GENERAL INFORMATION
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES GROUP
Crédit Agricole Assurances, a Public Limited Company with a Board
of Directors, is the Crédit Agricole Groups holding company owning,
INSEE data
under the control of Crédit Agricole S.A., the Groups participations
in various insurance and reinsurance companies in France and
internationally.
zzN° Siren:
451 746 077
451 746 077 00036
zzSiret:
zzCode NAF:
zzLegal Category:
6420Z (Holding company activities)
The purpose of Crédit Agricole Assurances is to acquire and manage
participations in insurance and reinsurance companies without
directly acting to provide insurance policies or enter into reinsurance
contracts.
5599 (Public limited company with
a Board of Directors)
Crédit Agricole Assurances Group is regulated by the Autorité de
Contrôle Prudentiel et de Résolution.
Tax information
FR 27 451 746 077
(EU intra-community number)
zzVAT registration number:
zzVAT regime:
Legal information
Real normal
zzCompany name:
zzCompany form:
Crédit Agricole Assurances
French limited liability company (Public limited
company) with a Board of Directors
Shareholders
zzRegistered offices:
zzShare capital:
16-18 boulevard de Vaugirard 75015 Paris
Share capital in Crédit Agricole Assurances consists of
149,040,367 shares of €10 each, held by:
€1,490,403,670
(last modified 27 July 2016)
zzPlace of registration:
zzCompany Number:
Tribunal de commerce de Paris
2004 B 01471
zzCrédit Agricole S.A:
zzOther Directors:
99.99%
0.01%
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
138
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
General information
SIMPLIFIED ORGANISATIONAL STRUCTURE OF CRÉDIT AGRICOLE
ASSURANCES GROUP
The diagram below represents the scope of consolidation of the Crédit Agricole Assurances Group, with the exception of consolidated
structured entities, associates, joint ventures and property investment companies. The whole consolidation scope is presented in note 11.
LA MÉDICALE
100%
Non-Life
insurance France
PACIFICA
100%
SPIRICA
100%
Life insurance
France
PREDICA(2)
100%
CACI
LIFE
100%
SPACE
38%
HOLDING
CACI
RE
100 %
62%
Creditors’
insurance
SPACE
LUX
CACI
CACI
NON-LIFE
100%
100%
100%
10%
100%
ASSURME
FINAREF
RD(3)
6
CA LIFE
JAPAN
CA
GNB
SEGUROS
ASSICURAZIONNI
100%
100%
100%
100%
100%
94%
International
subsidiaries
CA LIFE
GREECE
CA
VITA
CALIE
CAAS
Others(1)
VIAVITA
98%
2%
100%
* The Crédit Agricole Assurances S.A. holding company is presented in «Others » under segment information
(1) Excluding the following non-insurance fully consolidated entities: Iris Holding, Holding Euromarseille, Predica Infra, Vaugirard Infra, Alta Vai.
(2) Finaref Vie merged with Predica (with retroactive effect as of 1 January2020).
(3) Sale of Finaref RD shares to CACI Non-life by CACI SA.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
General information
6
RELATED PARTIES INFORMATION
Parties related to the Crédit Agricole Assurances Group are
companies within the Crédit Agricole Group and the main Directors
of the Crédit Agricole Assurances Group.
Similarly, retirement benefit obligations of the Crédit Agricole Group
are, in part, covered by collective insurance agreements with Predica.
These agreements include the creation of collective investment
funds for the purpose of covering retirement bonuses and certain
pension schemes, to which contributions are paid by the employer,
the management of these funds by the insurance companies and the
payment to beneficiaries of bonuses and retirement benefits as set
out in the various schemes.
Relations with the Crédit Agricole Group
As at 31 December 2020, €0.8 billion of perpetual subordinated loan
notes and €1.6 billion redeemable subordinated loan notes were
held by Crédit Agricole Group.
Within its investment portfolio, the Crédit Agricole Assurances
Group holds a total of €17.2 billion of securities issued by the Crédit
Agricole Group, including €11.8 billion in assets representing unit-
linked contracts.
Relationship between companies
consolidated by the Crédit Agricole
Assurances Group
The list of companies consolidated by the Crédit Agricole Assurances
Group is set out in note 11 – Consolidation scope.
As part of its bancassurance activities, Crédit Agricole Assurances
delegates certain functions to other entities within the Crédit Agricole
Group:
Transactions between two fully consolidated companies are
completely eliminated.
zzthe sale of insurance contracts is carried out through the banking
networks of the Regional Banks and LCL in France and abroad
and through the networks of international partners (including
Crédit Agricole Italia in Italy, Novo Banco in Portugal and CABP
in Poland, etc.);
Intragroup transactions that have beensubject to eliminations having
an effect on the income statement for the year are presented in
note 5 - Segment information.
zzadministrative management of life insurance contracts sold by
banking networks is delegated to the distributors (with Regional
Banks in turn delegating some elements of this management to
CAAS);
Relations with main Directors
There are no significant transactions between Crédit Agricole
Assurances and its main Directors, their families or companies
under their control which are not included in the Groups scope of
consolidation.
zzasset management is delegated to specialist entities in various
markets (Amundi, CA Immobilier, CACEIS, etc.);
zzclaims handling in France is managed by SIRCA (a company
created by Pacifica and the Regional Banks).
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Consolidated financial statement
CONSOLIDATED FINANCIAL STATEMENT
BALANCE SHEET ASSETS
(in € millions)
Notes
31/12/2020
872
31/12/2019
872
Goodwill
Note 6.1
Value of purchased business in force
Other intangible assets
4
-
383
337
Intangible assets
1,259
6,355
-
1,209
6,410
-
Investment property
Note 6.3
Unit-linked investment property
Financial investments
Note 6.4
Note 6.4
Note 6.9
Note 6.10
Note 6.4
332,265
74,430
2,070
4,127
419,247
2,296
245
332,480
69,135
1,932
4,002
413,959
2,099
235
Unit-linked financial investments
Derivative instruments and separated embedded derivatives
Investments accounted for using the equity method
Investments from insurance activities
Reinsurers’ share in liabilities arising from insurance and investment contracts
Operating property and other property, plant and equipment
Deferred acquisition costs
Note 6.12
1,099
-
1,075
-
Deferred participation assets
Deferred tax assets
46
36
Receivables related to insurance contracts and reinsurance contracts issued
Receivables related to reinsurance contrats held
Current tax assets
2,717
272
2,589
204
123
29
Other receivables
8,313
12,815
-
3,024
7,192
-
Other assets
Assets held for sale and discontinued operations
Cash and cash equivalents
1,361
436,978
976
6
TOTAL ASSETS
425,435
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
141
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Consolidated financial statement
6
BALANCE SHEET LIABILITIES
(in € millions)
Notes
31/12/2020
1,490
7,374
3,354
2,808
1,230
16,256
88
31/12/2019
1,490
7,374
3,300
2,556
1,518
16,238
95
Share capital or equivalent
Additional paid-in capital
Other comprehensive income
Retained earnings and other reserves
Consolidated net income
Shareholders’ equity - Group share
Non-controlling interests
Note 6.19
Total shareholders’ equity
16,344
146
16,333
165
Provisions
Note 6.20
Subordinated debts
Note 6.21
5,515
2,520
8,035
180,571
68,373
248,944
81,552
-
5,518
2,079
7,597
176,795
63,650
240,445
83,846
22
Financing debts due to banking institutions
Financing debts
Technical liabilities arising from insurance contracts
Technical liabilities arising from unit-linked insurance contracts
Total technical liabilities arising from insurance contracts
Technical liabilities arising from investment contracts with discretionary participation features
Technical liabilities arising from investment contracts without discretionary participation features
Technical liabilities arising from unit-linked investment contracts
Total technical liabilities arising from investment contracts
Deferred participation liabilities
Note 6.23
6,169
87,721
26,840
363,505
594
5,690
89,558
26,587
356,590
425
Note 6.23
Note 6.24
Liabilities arising from insurance and investment contracts
Deferred tax liabilities
Liabilities towards holders of units in consolidated investment funds
Operating debt securities
10,404
-
9,121
-
Operating debts due to banking institutions
Payables related to insurance contracts and reinsurance contracts issued
Payables related to reinsurance contrats held
Current tax liabilities
398
244
2,230
1,855
83
2,266
1,627
116
Derivative instruments liabilities
32
32
Other debts
33,352
48,948
-
30,919
44,750
-
Other liabilities
Liabilities related to assets held for sale and discontinued operations
TOTAL LIABILITIES
436,978
425,435
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Consolidated financial statement
CONSOLIDATED INCOME STATEMENT
(in € millions)
Notes
31/12/2020
29,439
(223)
29,216
232
31/12/2019
36,968
(225)
36,743
(124)
7,726
(450)
72
Written premiums
Note 7.1
Change in unearned premiums
Earned premiums
Revenue or income from other activities
Investment income
7,154
(587)
426
Investment expenses
Gains and losses on disposal of investments net of reversals of impairment and amortisation
Change in fair value of investments recognised at fair value through profit or loss
Change in impairment of investments
Amount reclassified to other comprehensive income applying the overlay approach
Investment income net of investment expenses
Claims expenses
(1,778)
27
12,405
(39)
Note 7.3
Note 7.2
Note 7.4
2,419
7,661
(30,223)
666
(4,052)
15,662
(45,546)
693
Income from reinsurance contracts held
Expenses from reinsurance contracts held
Net income and expenses from reinsurance contracts held
Acquisition expenses related to insurance contracts
Amortisation of value of purchased business in force and equivalent
Administration expenses
(842)
(176)
(2,180)
-
(736)
(43)
(2,021)
-
(1,998)
(496)
-
(1,856)
(415)
-
Other current operating income and expenses
Other operating income and expenses
Operating income
2,036
(279)
(522)
-
2,400
(239)
(647)
8
Financing expenses
Note 6.21
Note 7.8
Income tax
Net income from discontinued operations(1)
Consolidated net income
1,235
(5)
1,522
(4)
Non-controlling interests
Net income (Group share)
1,230
1,518
6
(1) This amount at 31 December 2019 corresponds to the net income of CA life Greece.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Consolidated financial statement
6
NET INCOME AND OTHER COMPREHENSIVE INCOME
(in € millions)
31/12/2020
1,235
-
31/12/2019
1,522
1
Consolidated net income
Gains and losses on foreign exchange differences
Gains and losses on debt instruments measured at fair value through other comprehensive income
Gains and losses on hedging derivatives
3,096
(203)
6,455
(144)
Reclassification of gains and losses on financial assets applying the overlay approach
Shadow accounting gross of deferred tax
(2,419)
(232)
4,042
(8,872)
Other comprehensive income that will be reclassified to profit or loss before tax, excluding investments
accounted for using the equity method
241
1,482
Other comprehensive income that will be reclassified to profit or loss before tax, investments accounted
for using the equity method
-
(212)
-
-
(328)
-
Income tax related to other comprehensive income that will be reclassified to profit or loss, excluding
investments accounted for using the equity method
Income tax related to other comprehensive income that will be reclassified to profit or loss,
investments accounted for using the equity method
Other comprehensive income that will be reclassified to profit or loss net of tax from discontinued
operations
-
30
(2)
33
-
(11)
1,144
(5)
Other comprehensive income that will be reclassified to profit or loss net of tax
Actuarial gains and losses on post-employment benefits
Gains and losses on equity instruments measured at fair value through other comprehensive income
Shadow accounting gross of deferred tax
(5)
-
Other comprehensive income that will not be reclassified to profit or loss before tax, excluding
investments accounted for using the equity method
31
3
(10)
(20)
2
Other comprehensive income that will not be reclassified to profit or loss before tax, investments
accounted for using the equity method
Income tax related to other comprehensive income that will not be reclassified to profit or loss, excluding
investments accounted for using the equity method
(9)
(2)
Income tax related to other comprehensive income that will not be reclassified to profit or loss,
investments accounted for using the equity method
5
Other comprehensive income that will not be reclassified to profit or loss net
of tax from discontinued operations
-
23
2
(21)
Other comprehensive income that will not be reclassified to profit or loss net of tax
OTHER COMPREHENSIVE INCOME NET OF TAX
52
1,123
2,645
2,641
4
NET INCOME AND OTHER COMPREHENSIVE INCOME
Net income and other comprehensive income - Group share
1,287
1,283
4
Net income and other comprehensive income – Non-controlling interests
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Consolidated financial statement
STATEMENT OF CHANGES IN EQUITY
Other com-
prehensive
income that income that
will be will not be
Other com-
prehensive
Share-
Retained holders’
Share Additional
capital or
equivalent
Other com- earnings
equity
- Group
share
Non- Total sha-
paid-in reclassified to reclassified to
capital profit or loss profit or loss
prehensive and other
income reserves
controlling reholders’
(in € millions)
interests
equity
14,999
14,999
CLOSING EQUITY AT
31 DECEMBER 2018
1,490
1,490
7,375
7,375
2,239
2,239
(60)
(60)
2,178
2,178
3,853
3,853
14,896
14,896
103
OPENING EQUITY AT
1 JANUARY 2018
103
Other comprehensive
income
-
-
-
-
1,143
-
(21)
-
1,122
-
-
1,122
1,518
-
1,122
1,523
Consolidated net income
1,518
4
Net income and other
comprehensive income
-
-
-
-
-
-
1,143
(21)
1,122
1,518
(1,246)
(52)
2,640
(1,246)
(52)
4
(3)
(3)
2,645
(1,249)
(55)
Dividends paid
-
-
-
-
-
-
Capital operations
Change in consolidation
scope
-
-
-
-
-
-
-
-
-
-
76
-
76
-
-
-
76
-
Perpetual subordinated
debts
Interest expenses
on perpetual
subordinated debts
-
-
-
-
-
-
-
-
-
-
(76)
-
(76)
-
-
(76)
(6)
Other changes
(6)
CLOSING EQUITY AT
31 DECEMBER 2019
1,490
7,374
3,382
(81)
3,300
4,074
16,238
95
16,333
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Consolidated financial statement
6
Other com-
prehensive
income that income that
will be will not be
Other com-
prehensive
Share-
Retained holders’
Share Additional
capital or
equivalent
Other com- earnings
equity
- Group
share
Non- Total sha-
paid-in reclassified to reclassified to
capital profit or loss profit or loss
prehensive and other
income reserves
controlling reholders’
(in € millions)
interests
equity
16,333
16,333
CLOSING EQUITY AT
31 DECEMBER 2019
1,490
1,490
7,374
7,374
3,382
3,382
(81)
(81)
3,300
3,300
4,074
4,074
16,238
16,238
95
OPENING EQUITY AT
1 OF JANUARY 2020
95
Other comprehensive
income
-
-
-
-
31
-
23
-
53
-
-
81
-
81
Consolidated net income
1,230
1,230
5
1,235
Net income and other
comprehensive income
-
-
-
-
-
-
31
-
23
-
53
-
1,230
(1,185)
162
1,283
(1,185)
162
5
(1)
-
1,288
(1,186)
162
Dividends paid
Capital operations
-
-
-
Change in consolidation
scope
-
-
-
-
-
-
-
-
(1)
-
(167)
-
(167)
-
(10)
-
(177)
-
Perpetual subordinated
debts
Interest expenses
on perpetual
subordinated debts
-
-
-
-
-
-
-
-
-
-
(76)
-
(76)
-
-
-
(76)
-
Other changes
CLOSING EQUITY AT
31 DECEMBER 2020
1,490
7,374
3,412
(59)
3,354
4,038
16,256
88
16,344
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
146
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Consolidated financial statement
CASH FLOW STATEMENT
The cash flow statement is presented according to the model of the
indirect method.
Financing activities result from changes relating to structural
financial transactions affecting shareholders’ equity and long-term
debt.
Operating activities represent those activities generating income
for Crédit Agricole Assurances.
Net cash flows from discontinued operating, investing and financing
activities are presented under separate headings in the cash flow
statement.
Tax payments are presented in their entirety under operating
activities.
Net cash includes cash at hand, credit and debit balances with
banks and accounts (assets and liabilities) and call loans with lending
establishments.
Investment activities represent cash flows for the acquisition
and sale of consolidated and non-consolidated participations, and
tangible and intangible assets. The strategic participations entered
in the category «fair value per result» or «fair value by non-recyclable
equity» are included in this topic.
(in € millions)
31/12/2020
2,035
(409)
31/12/2019
2,399
(64)
Operating income before tax
Gains and losses on disposals of investments
Net amortisation expenses
107
104
Change in deferred acquisition costs
Change in impairment
(24)
(51)
(42)
35
Net change in technical liabilities arising from insurance and investment contracts
Net change in other provisions
6,653
(20)
21,157
27
Change in fair value of investments and other financial instruments recognised at fair value through profit or loss
(excluding cash and cash equivalents)
(667)
256
(6,772)
(1,545)
Other non-cash items included in the operating income
Adjustments for non-cash items included in the operating income and reclassification of financing and
investing flows
5,854
(106)
(3,148)
(721)
145
12,891
2,334
6,423
(567)
198
Change in operating receivables and payables
Change in securities given or received under repurchase agreements
Net tax payments
Dividends received from investments accounted for using the equity method
Cash flows from discontinued operations
-
-
Net cash flows froms operating activities
4,059
(48)
23,677
6
6
Acquisitions of subsidiaries and associates, net of cash acquired
Disposals of subsidiaries and associates, net of cash ceded
Acquisitions of interests in investments accounted for using the equity method
Disposals of interests in investments accounted for using the equity method
Cash flows related to changes in consolidation scope
Disposals of financial investments (including unit-linked) and derivative instruments
Disposals of investment property
-
-
(158)
7
(402)
275
(199)
135,385
296
(120)
107,023
381
Disposals of investments and derivative instruments of activities other than insurance
Cash flows from disposals and repayments of investments
Acquisitions of financial investments (including unit-linked) and derivative instruments
Acquisitions of investment property
-
-
135,681
(137,812)
(242)
-
107,404
(129,629)
(551)
-
Acquisitions and/or issuances of investments and derivative instruments of other activities
Cash flows from aquisitions and issuances of investments
Disposals of intangible assets and property, plant and equipment
Acquisitions of intangible assets and property, plant and equipment
Cash flows relating to acquisitions and disposals of intangible assets and property plant and equipment
Cash flows from discontinued operations
(138,054)
(14)
(130,180)
39
(135)
(149)
-
(151)
(112)
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
147
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Consolidated financial statement
6
(in € millions)
31/12/2020
(2,721)
1
31/12/2019
(23,008)
-
Net cash flows from investing activities
Issuances of capital instruments
Dividends paid
(1,262)
(1,261)
2,094
(1,655)
(278)
161
(1,325)
(1,325)
1,312
(212)
(235)
866
Cash flows relating to transactions with shareholders and members
Cash generated by issuances of financing debts
Cash allocated to repayments of financing debts
Interests paid on financing debts
Cash flows from Group financing activities
Cash flows from discontinued operations
Net cash flows from financing activities
Cash flows related to changes in accounting methods
Other cash flows
-
-
(1,100)
-
(459)
1
-
1
Cash and cash equivalents as at 1 January
Net cash flows from operating activities
Net cash flows from investing activities
Net cashs flow from financing activities
Other cash flows
733
515
4,059
(2,721)
(1,100)
-
23,677
(23,007)
(459)
1
Impact of foreign exchange differences on cash and cash equivalents
CASH AND CASH EQUIVALENTS
(7)
6
964
733
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
148
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
NOTES TO THE CONSOLIDATED FINANCIAL
STATEMENTS
Detailed contents
6.22 Information on the offsetting of
financial assets and financial liabilities
NOTE 1 Group accounting policies and principles,
227
assessments and estimates applied
150
6.23 Liabilities relating to insurance
and financial contracts
229
233
NOTE 2 Major structural transactions and material
6.24 Deferred participation liabilities
events during the period
173
174
6.25 Payables arising on direct insurance
and inward reinsurance
233
NOTE 3 Subsequent events
6.26 Payables arising on ceded reinsurance
operations
234
234
NOTE 4 Financial management, exposure to risk
6.27 Other payables
and management of capital
174
174
174
4.1 Financial management
NOTE 7 Notes to the income statement
235
235
236
4.2 Capital management and solvency margin
7.1
Breakdown of revenue -
Revenue by type of line of business
NOTE 5 Segment information
175
175
177
7.2 Investment income net
of investment expenses
5.1
Income statement by segment
7.3 Information to be provided about
the overlay approach
5.2 Balance sheet by segment
237
238
239
240
7.4 Claims expense
NOTE 6 Notes to the balance sheet
181
181
7.5 Management expenses
7.6 Fees paid to statutory auditors
6.1
Goodwill
6.2 Values of business in-force and other
intangible assets
7.7 Expenses or income net of ceded reinsurance 240
182
182
183
185
7.8 Tax charge
241
6.3 Investment property
6.4 Investments from insurance activities
6.5 Fair value of financial instruments
NOTE 8 Leases
8.1 Leases under which the Group is a lessee
242
242
6.6 Breakdown of financial assets
and liabilities by contractual maturity
192
193
6.7 Credit risk
NOTE 9 Employee benefits and other compensation
9.1 Headcount of the period
243
243
6.8 Transferred assets not derecognised or
derecognised with continuous implication
208
210
9.2 Post-employment benefits,
defined contribution plans
6.9 Derivative instruments
243
6
6.10 Investments accounted for using
the equity method
9.3 Post employment benefits,
defined benefit plans
214
218
244
245
245
6.11 Reinsurer’s share in liabilities arising
from insurance and financial contracts
9.4 Other employee benefits
9.5 Senior executive compensation
6.12 Operating property and other property,
plant and equipment
218
218
219
NOTE 10 Commitments given and received
NOTE 11 Consolidation scope
246
246
6.13 Deferred acquisition costs
6.14 Current and deferred tax assets and liabilities
6.15 Receivables arising on direct insurance
and inward reinsurance operations
220
6.16 Receivables arising on ceded reinsurance
operations
NOTE 12 Non-consolidated equity holdings
220
220
221
and structured entities
259
259
6.17 Other receivables
6.18 Cash and cash equivalents
6.19 Equity
12.1 Non-consolidated equity holdings
12.2 Financial information of non consolidated
joint ventures and non consolidated associates 264
221
12.3 Information about non-consolidated
6.20 Provisions for risks and charges
6.21 Financing debt
226
226
structured entities
264
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
NOTE 1
Group accounting policies and principles, assessments
and estimates applied
The standards and interpretations are the same as those applied and
described in the Groups financial statements for the financial year
ended 31 December 2019.
Applicable standards and comparability
Pursuant to EC Regulation no. 1606/2002, the consolidated
financial statements have been prepared in accordance with IAS/
IFRS standards and IFRIC interpretations applicable at 31 December
2020 and as adopted by the European Union (carve-out version).
They have been supplemented by the IFRS standards as adopted by
the European Union at 31 December 2020 and that must be applied
for the first time in 2020.
These standards and interpretations are available on the European
Commission website at:
These cover the following:
reporting-and-auditing/company-reporting/financial-reporting
Date of mandatory initial application:
accounting periods beginning on
Standards, amendments or interpretations
Amendments to the references to the conceptual frame of IFRS
1 January 2020
1 January 2020
1 January 2020 (1)
1 January 2020
1 June 2020
IAS 1/IAS 8 “Presentation of Financial statements”
Definition of Material
Amendment to IFRS 9, IAS 39 and IFRS 7 “Financial instruments”
Interest rate benchmark reform – Phase 1
Amendment to IFRS 3 “Business Combinations”
Definition of an activity
Amendment to IFRS 16 “Leases”
Rental concessions linked to Covid-19
(1) The Group decided to early apply the amendment to IFRS 9, IAS 39 and IFRS 7 Financial instruments on the Interest rate benchmark reform – Phase 1 from1 January 2019.
a period, the Group does not take the option unless it is specifically
mentioned.
STANDARDS PUBLISHED BY IASB AND ADOPTED BY
THE EUROPEAN UNION AS OF 31 DECEMBER 2020
This is the case in particular for:
In addition, it is reminded that when the early application of the
European Union accounting policies and principles is optional over
Date of mandatory initial application:
accounting periods beginning on
Standards, amendments or interpretations
Amendment to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16
Interest rate benchmark reform – Phase 2
1 January 2021 (1)
Amendment to IFRS 4
Optional deferral of the application of IFRS 9 for entities exercising primarily insurance activities, including entities
1 January 2021 (2)
in the insurance sector belonging to a financial conglomerate as at1 January 2023
(1) The Group decided to early apply the amendment to IFRS 9, IAS 39 and IFRS 7 Financial instruments on the Interest rate benchmark reform – Phase 2 from1 January 2020.
(2) Not applicable in the Group.
IBOR REFORM
adoption of RFRs and the limited number of contracts renegotiated in
order to update fallback clauses or proactively replace the benchmark
rate reflect differing levels of maturity in the detailed definition of the
means of transition – including conventions – depending on the
currency and the asset class. Changes to IT systems, which depend
on precise definitions of the target replacement rates in order to be
finalised, are still being made.
Reforms of benchmark rates, often referred to as “IBOR reforms”,
have entered a new phase with the very gradual development of
the use of risk-free rates (or RFRs) in new contracts. The situation
remains varied depending on the currency and the asset class. At
this stage, a more significant increase in trading volumes has been
seen on the derivatives markets, in particular with the use of SONIA.
Meanwhile, €STR market liquidity is less developed.
The private sector is first in line for these transitions. However,
recent announcements suggest that the authorities may intervene
in order to support transitions for contract scopes that could not be
renegotiated in time, whether this concerns replacing the benchmark
rate in anticipation of rates disappearing, or inserting robust fallback
clauses allowing for transition to the disappearance of rates.
Nevertheless, in the absence of an ex-ante definition of the contract
For the majority of existing contracts benchmarked against the
interest rates to be replaced, it is now believed that the replacement
rates will be the combination of long-term rates (pre-determined or
post-determined) calculated on the basis of RFRs and an adjustment
spread, which aims to ensure economic equivalence with the rate
being replaced. Despite this powerful direction, at this stage, the
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scopes that could benefit from this kind of support, transition plans
are still being prepared. Furthermore, proactive early transitions are
still strongly encouraged by certain authorities such as the UKs
Financial Conduct Authority (FCA).
EURIBOR, EONIA and LIBOR represent (in decreasing order) the
Crédit Agricole Assurances Groups most significant exposures to
benchmark rates.
In addition to preparing for early transitions and at least compliance
with the BMR, work being done on the project also aims to identify
and manage the inherent risks of transition to alternative benchmark
rates, in particular in terms of the financial and operational aspects
and customer protection.
Specifically for the scope of derivatives contracts and, by extension,
repo and securities lending/borrowing contracts, the International
Swaps and Derivatives Association (ISDA) has finalised the adoption
of a protocol that will automatically include the new fallback clauses
in the contract. This protocol is intended to simplify the transition
of derivative contracts between the parties concerned. There is no
such system for other non-derivative instruments and numerous
bilateral negotiations are required.
To allow hedging relationships affected by this reform of benchmark
interest rates to continue despite uncertainties about the timetable
and means of transition from the current indices to the new indices,
the IASB published amendments to IAS 39, IFRS 9 and IFRS 7 in
September 2019 that were adopted by the European Union on
15 January 2020. The Group will apply these amendments for as
long as uncertainties about the future of the indices continue to
affect the amounts and maturities of interest flows and in this regard
believes that all its hedging contracts, mainly those linked to EONIA,
EURIBOR and LIBOR rates (USD, GBP, CHF, JPY), may benefit as
at 31 December 2020.
With its Benchmarks project, the Crédit Agricole Group is continuing
to steer transitions to alternative benchmark rates factoring in the
recommendations of national working groups and milestones set by
the authorities, initially the FCA. Theproject therefore aims to comply
with the standards defined by the work being done. The transition
timetable is based on adoption phases and alternative rates and the
dates for when use of the indices due to disappear formally ends.
The finalised transition plans for each Crédit Agricole Group entity,
factoring in the most recent conclusions of the relevant working
parties and associations and, if applicable, recommendations
relating to possible interventions by the authorities, will be activated
in 2021.
As at 31 December 2020, the list of hedging instruments impacted
by the reform and subject to uncertainties presents a nominal
amount of €1.1 billion.
Other amendments published by the IASB in August 2020, in
addition to those published in 2019, focus on the accounting
consequences of replacing old benchmark interest rates with other
benchmark rates as a result of the reforms.
Work has begun on the transition fromEONIA to €STR (no later than
3 January 2022). Clearing houses have changed the interest rate paid
on collateral from EONIA to €STR. Cash flows benchmarked against
€STR are only increasing very gradually. Furthermore, EURIBOR
– like any benchmark rate – could see its methodology change or
eventually be replaced. However, the scenario of EURIBOR being
replaced in the short term in accordance with a schedule similar to
the one for LIBOR transitions is not envisaged at this stage.
These modifications, known as “Phase 2”, concern primarily
modifications to contractual cash flows. They mean that entities do
not have to derecognise or adjust the carrying amount of financial
instruments to take account of the changes required by the reform,
but rather update the effective interest rate to reflect the change to
the alternative benchmark rate.
As things currently stand, the list of the main benchmark rates at the
level of the Crédit Agricole Group and/or defined as critical by the
ESMA for which there will be a definite or potential transition remains
unchanged:
As regards hedge accounting, entities will not have to downgrade
their hedging relationships if they make the changes required by the
reform.
The Group decided to early apply these amendments from
1 January 2020.
zzEONIA, which will disappear on 3 January 2022;
zzLIBOR (USD, GBP, CHF, JPY and EUR), which could end in late
As at 31 December 2020, the breakdown by significant benchmark
rate of instruments based on the old benchmark rates that need to
transition to the new rates before they reach maturity is as follows:
2021 but no official announcement has been made as yet;
6
zzEURIBOR, WIBOR and STIBOR, which may disappear but this is
not anticipated in the short term.
LIBOR
USD
LIBOR
GBP
LIBOR
JPY
LIBOR
CHF
LIBOR
EUR
(in € billions)
EONIA EURIBOR
WIBOR
STIBOR
Total non-derivative financial assets
Total non-derivative financial liabilities
Total notional amount of derivatives
1,4
22,6
4,8
-
-
-
-
-
-
-
0,8
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
46,5
The above figures are based on accounting values for notional
amounts of derivatives and management data for financial
instruments other than derivatives.
For non-derivative financial instruments, exposures correspond to
the nominal amounts of securities and capital remaining due for
depreciable instruments.
For exposures relating to the EONIA rate, the amounts reported are
those with a maturity date after the transition date 3 January 2022.
The application of these amendments did not have a material impact
on the Crédit Agricole Assurances Groups financial statements to
31 December 2020.
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DURATION OF IFRS 16 LEASE CONTRACTS – IFRS IC
DECISION OF 26 NOVEMBER 2019
aggregate its insurance contracts based on their characteristics and
estimated profitability at inception. It must also, on initial recognition,
identify insurance contract portfolios (contracts that are subject to
similar risks and managed together) then disaggregate each of these
portfolios into three groups (onerous contracts, contracts with no
significant risk of becoming onerous, and other contracts). The entity
shall not include contracts issued more than one year apart in the
same group.
During the first half of 2019, the IFRS IC addressed a question
relating to determining the enforceable period for the recognition of
leases under IFRS 16, particularly for two types of lease:
zzleases without a contractual expiry date that can be terminated by
any party subject to giving notice;
zzleases that can be renewed by tacit agreement (unless terminated
by one of the parties) and with no contractual penalty due in the
event of termination.
IFRS 17 introduces a general prospective model for the measurement
of insurance liabilities, whereby groups of contracts are measured, on
initial recognition, as the sum of fulfilment cash flows (i.e. estimates
of future cash flows, an adjustment to reflect the time value of money
and the financial risks associated with those future cash flows and
a risk adjustment for non-financial risk) and the contractual service
margin (CSM). The latter represents unearned profit that the entity
will recognise in profit or loss as it provides services to insured
parties in the future. It cannot be negative: if a contract is onerous at
initial recognition, the loss must be immediately recognised in profit
or loss.
At its meeting of 26 November 2019, the IFRS IC stated that
pursuant to IFRS 16 and in general, a lease is no longer enforceable
if the lessee and the lessor each have the right to terminate it without
the other partys permission and exposing themselves at most to
a negligible penalty. It clarified that all economic aspects of the
contract must be taken into account in determining the enforceable
period and that the concept of penalty extends beyond contractual
termination indemnities and includes any economic incentive not to
terminate the contract.
At the end of each subsequent reporting period, the carrying amount
of a group of insurance contracts must be reassessed as the sum
of the liability for remaining coverage (comprising the fulfilment
cash flows related to future services and the contractual service
margin at that date) and the liability for incurred claims (comprising
the fulfilment cash flows related to past services). The contractual
service margin is adjusted to account for cash flow changes related
to future services arising from non-financial assumptions. As CSM
cannot be negative, any change in fulfilment cash flows that is not
offset by changes in CSM must be recognised in profit or loss.
This decision constitutes a change of method in the approaches
used by the Group to determine the duration of lease contracts, and
goes beyond the specific cases that the IFRS IC was questioned
about, as stated by the AMF in itsrecommendations for accounts to
31 December 2019. The duration of a contract used to evaluate right
of use and lease liability is determined in accordance with IFRS 16
within this enforceable period.
On the publication of this definitive decision by the IFRS IC, the
Crédit Agricole Group set up a project involving the accounting,
finance, risk and IT departments in order to ensure its compliance
for the financial year ending 31 December 2020.
This general model is subject to modifications for certain insurance
contracts with specific features. Hence, for insurance contracts
with direct participation features, the standard stipulates that a
measurement model called “Variable Fee Approach” (VFA) must be
applied, allowing all changes in cash flows related to future services,
including those linked to financial assumptions and options and
guarantees, to be reflected in the adjustment of the contractual
service margin.
The Group applied a duration corresponding to the first post 5-year
exit option, this being the reasonably certain duration of a lease.
This duration, on the initiation of French commercial leases, will be
applied in most cases. The main exception will be in the case of a
lease in which the Group has waived its intermediate triennial exit
options (e.g. in return for a rent reduction). In this case, the duration
of the lease will still be nine years.
Lastly, the standard allows for the application of a simplified
measurement model known as “Premium Allocation Approach”
(PAA), which relies on the premium allocation method for the
measurement of the liability for remaining coverage of the group,
provided that this measurement would not differ materially from the
one that would be produced applying the general model, and that
the coverage period of each contract in the group is one year or less.
The application of this decision did not have a material impact on
the Crédit Agricole Assurances Groups financial statements to
31 December 2020.
Standards published by IASB but not adopted by
european union as of 31 December 2020
The IFRS 17 standard is applied retrospectively with mandatory
restatement of comparative information. As retrospective application
of the standard appears impossible, transitional measures are to
allow two alternative options (modified retrospective approach and
fair value approach).
The standards and interpretations published by the IASB at
31 December 2020 but not yet adopted by the European Union are
not applied by the Group. They will become mandatory only as from
the date planned by the European Union and have not been applied
by the Group at 31 December 2020.
The Crédit Agricole Assurances Group is organised to implement
the IFRS 17 standard in the required delays by integrating all
the impacted functions (accounting, actuarial, controlling, IT,
procurement, etc…). In 2017, a framing phase helped in identifying
and measuring all the stakes linked to the implementation of the
IFRS 17 standard and perform a first impact study for the Group.
In 2018 the implementation phase of IFRS 17 has started and the
works are structured around projects allowing to fulfil the identified
stakes (actuarial and accounting methodologies, accounting,
consolidation, processes, actuarial models, data management, IT,
etc.). These works continued to be handled in 2019 and in 2020 and
will continue until the standard enters into force.
This concerns IFRS 17 in particular.
IFRS 17 « Insurance contracts », published by the IASB on 18 May
2017 in its initial version and then on 25 June 2020n its amended
version will replace IFRS 4. It will be applicable to accounting periods
beginning 1 January 2023 provided the European Union adopts it.
IFRS 17 establishes recognition, measurement and presentation
principles for insurance contracts that fall within its scope (i.e.
insurance contracts issued, reinsurance treaties issued and held,
and investment contracts with a discretionary participation feature
issued, if the entity also issues insurance contracts).
In order to apply the provisions of IFRS17 in terms of the recognition
and measurement of insurance contract liabilities, the entity must
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The Crédit Agricole Assurances Group has been closely following
the process initiated by the IASB in October 2018 and finalised
on 25 June 2020 of amending IFRS 17, as well as the process of
adoption of IFRS 17 by the European Union, currently in the process
of being finalised.
zzimpairment on debt instruments measured at amortised cost or at
fair value through other comprehensive income (items that can be
reclassified);
zzprovisions;
zzimpairment of goodwill;
zzdeferred tax assets;
The Group has paid careful attention following the new IASB
discussions regarding the amendments proposed in the exposure
draft of 26 June 2019, as well as the amendments to IFRS 17
resulting from this process.
zzvaluation of equity accounted entities;
zzpolicyholders’ deferred profit sharing.
The procedures for the use of assessments or estimates are
described in the relevant sections below.
Presentation format of financial
statements
In the absence of a model decreed by IFRS standards, Crédit Agricole
Assurances uses the format of financial statements (balance sheet,
income statement, statement of net income and gains and losses
recognised directly in other comprehensive income, statement of
changes inequity, cash flow statement) recommended by the ANC
recommendation n°2013-05 of 7 November 2013.
Annual accounts for Crédit Agricole Assurances are closed on 31
December. They include estimates where information is not available
at the closing date. Financial investments are valued at closing prices
and transactions carried out in the final month of the period having
an impact on profit or loss are taken into account.
As an exception, a single entity within Crédit Agricole Assurances is
closing its individual accounts on a date other than 31 December:
This presentation, adopted in 2013, has the following features:
zzCA life Japan, whose closing date is 31 March;
zzrevenue on investment contracts without discretionary participation
features is classified under the heading “Revenue or income from
other activities”;
zzfor this entity, 12 month-accounts are closed at 30 September to be
consolidated in the Group accounts at 31 December;
zzthe impact from the difference in closing dates is not material.
zzassets and liabilities are classified on the balance sheet in increasing
order of liquidity, as this presentation is more relevant for insurance
companies than the classification into current and non-current
items, as also allowed under IAS 1;
Segment reporting
The segmental information presented in the financial statements and
notes of Crédit Agricole Assurances reflects the operational business
segments. It is based on five business lines: France life, France non-
life, Credit Insurance, International and Other, which mainly covers
holding and reinsurance activities.
zzexpenses in the income statement are classified by function rather
than by nature. This presentation, allowed under IAS 1, is the one
used by a large majority of insurance companies. Information on
expenses by nature is also provided in the notes.
Intangible assets and deferred expenses
The main intangible assets are goodwill and the value of portfolios of
contracts acquired, recognised as part of a business combination or
separately through the transfer of a portfolio, together with software
acquired or developed in-house.
Accounting policies and principles
Use of assessments and estimates to prepare the
financial statements
6
GOODWILL
Estimates made to draw up the financial statements are by nature
based on certain assumptions and involve risks and uncertainties as
to whether they will be achieved in the future.
Goodwill (see section “Consolidation principles and policies” below)
is assumed to have a perpetual valueand is therefore not amortised;
however, in accordance with IAS 36 it is subject to impairment
testing as soon as there are objective indicators of a loss of value
and at least once per year.
Future results may be influenced by many factors, including:
zzactivity in domestic and international financial markets;
zzfluctuations in interest and foreign exchange rates;
zzthe economic and political climate in certain industries or countries;
zzchanges in regulations or legislation;
For the purposes of these impairment tests, each item of goodwill is
allocated to the various cash generating units (CGUs) of the Group
that will benefit from the advantages expected to accrue from the
business combination. CGUs were defined, within the Groups main
business segments, as the smallest identifiable grouping of assets
and liabilities operating according to its own business model. In
practice, Crédit Agricole Assurances uses an entity-based approach.
zzthe behaviour of the policyholders;
zzdemographic changes.
This list is not exhaustive.
Under the impairment tests, the carrying amount of each CGU,
including that of the goodwill allocated to it, is compared to its
recoverable amount.
Accounting estimates based on assumptions are principally used in
the following assessments:
zzfinancial instruments measured at fair value;
zzinvestments in non-consolidated companies;
zzliabilities on insurance contracts and investment contracts;
zzpension schemes and other post-employment benefits;
zzstock option plans;
The recoverable amount of the CGU is defined as the higher of its
fair value less costs of disposal and its value in use. The value in use
is calculated as the current value of estimated future cash flows from
the CGU, as based on the medium-term plans drawn up for steering
purposes of the Group.
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Where the recoverable amount is lower than the carrying amount,
the goodwill allocated to the CGU is impaired proportionately. This
impairment is irreversible.
Symmetrically with the deferral of expenses incurred on the
subscription of contracts, unearned loadings and commissions are
deferred via the posting of a provision in liabilities.
The deferral patterns are identical to those of deferred acquisition
costs of insurance contracts.
VALUE OF PORTFOLIOS OF CONTRACTS ACQUIRED
The fair value of a portfolio of insurance contracts acquired
separately or as part of a business combination is recognised as an
asset on the balance sheet. This corresponds to the present value
of estimated future profits generated by the existing contracts at the
time of acquisition.
For Predica, in the savings business segment, the Group does not
recognise deferred acquisition costs, ascommissions paid are offset
by loadings for acquisition costs.
Property, plant and equipment
These portfolio values are amortised over the life of contracts
acquired as profits materialise. This amortisation is complemented
by an annual recoverability test which takes account of experience
and changes in valuation hypotheses.
OPERATING AND INVESTMENT PROPERTY
Operating property covers the buildings housing the companys
services. Investment property covers rental property and shares in
unlisted real estate companies.
SOFTWARES
Software acquired is recognised at its acquisition cost, less
amortisation and depreciation accumulated since the acquisition
date.
Crédit Agricole Assurances recognises operating and investment
property at cost, applying the component method of accounting in
accordance with the provisions of IAS 16 and the option set out in
IAS 40.
Software created internally is recognised at its production cost,
less amortisation and depreciation accumulated since the date of
completion, where it meets the criteria of IAS 38 and in particular
where it will generate future economic benefits for the company
and where its cost can be assessed in a reliable manner. Only those
expenses incurred during the development phase are capitalised;
expenses incurred during the research phase are recognised directly
in profit or loss for the year.
As an exception, as allowed under IAS 40, real estate assets backing
contracts where the financial risk is borne by the policyholder are
valued and recognised at fair value, with changes in fair value being
recognised in profit or loss.
Properties recognised at cost are analysed into four components,
each with its own useful life and renewal schedule:
zzmajor works (superstructure and infrastructure);
Software is amortised based on its estimated useful life.
zzsecondary works (roofing, coverings, frames, facades, external
Start-up costs are not capitalised and are recognised directly in
expenses for the year in which they arise.
joinery);
zztechnical installations (heating, ventilation, air conditioning, lifts,
DEFERRED ACQUISITION COSTS FOR INSURANCE
CONTRACTS AND INVESTMENT CONTRACTS WITH
DISCRETIONARY PARTICIPATION FEATURES AND
COSTS INCURRED AT THE INCEPTION OF INVESTMENT
CONTRACTS WITHOUT DISCRETIONARY PARTICIPATION
FEATURES
electrical systems);
zzfixtures and fittings (surfacing, wall and floor finishing stages, etc.).
Technical studies carried out by Crédit Agricole Assurances lead
it to use a residual value corresponding to approximately 90% of
the major works component. By definition, this residual value is not
depreciated; however, if an item of major works were to suffer a
significant and lasting loss of value (technological change, change of
use, fall in price), an impairment would be recognised.
Variable costs incurred at the inception of life insurance contracts
and investment contracts with discretionary participation features as
part of the underwriting of new business are recognised as assets
on the balance sheet. The acquisition costs thus recognised are
amortised over the life of the contracts in proportion to expected
future profits arising.
DEPRECIATION OF PROPERTY, PLANT AND EQUIPMENT
Property, plant and equipment are depreciated based on their
estimated useful life. The depreciation periods used by Crédit
Agricole Assurances are specific to each component and are
adapted to its nature and, for property, its location:
The recoverability of such assets is tested together with the liability
adequacy test (see section “Insurance contracts” below): the share of
acquisition costs which, at the closing date, proves not to be covered
by estimated future gross profits is not considered as recoverable
and is therefore recognised as an expense, in accordance with the
requirements of CRC regulation 2000-05 which apply to contracts
within the scope of IFRS 4.
Component
Depreciationperiod
Non depreciable
30 to 80 years
8 to 40 years
Land
Primary structure
Secondary structure
Technical Installations
Fixtures and fittings
IT equipment
Acquisition costs of non-life insurance contracts are deferred in
proportion to corresponding unearned premiums for the financial
year.
5 to 25 years
5 to 15 years
As regards investment contracts without discretionary participation
features, which are governed by IFRS 9, marginal acquisition costs
recoverable are posted on balance sheet assets and amortised in
accordance with IFRS 15.
4 to 7 years
Specialist equipment
4 to 5 years
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If the net carrying amount of the asset is greater than the recoverable
amount, an additional impairment is recognised further to its
depreciation. The recoverable value, calculated where the property
presents indicators of a loss of value, is the lower of fair value and
value in use.
Amortised cost corresponds to the amount at which the financial
asset or liability is measured at initial recognition, including
transaction costs directly attributable to its acquisition or issue,
reduced by repayments of principal, increased or reduced by the
cumulative amortisation calculated by the effective interest rate
method (EIR) on any difference (discount or premium) between the
initial amount and the amount at maturity. In the case of a financial
asset at amortised cost or at fair value through recyclable OCI, the
amount can be adjusted if necessary in order to correct for the loss
allowance (see section “Impairment for credit risk” below).
For buildings, fair value corresponds to an expert valuation,
established at least every five years and updated annually by a
suitably qualified independent valuer. This value is disclosed in the
notes to the financial statements (see note 6.3).
Crédit Agricole Assurances analyses at each closing all indicators
of a loss of value for investment property. This multicriteria analysis
is based both on the long-term character of the loss of value and
the exercise of judgment. One of the criteria taken into account
is a net carrying amount more than 20% higher than the expert
valuation, however, if Crédit Agricole Assurances considers selling
the investment in the short term or does not have the ability to hold it
in the long term, any impairment, even less than 20%, is recognised.
The effective interest rate (EIR) is the rate that exactly discounts
estimated future cash payments or receipts through the expected
life of the financial instrument or, when appropriate, a shorter period,
to obtain the net carrying amount of the financial asset or financial
liability.
FINANCIAL ASSETS
Classification and measurement of financial assets
Financial instruments (IFRS 9, IAS 39 and IAS 32)
Non-derivative financial assets (debt or equity instruments) are
classified on the balance sheet in accounting categories that
determine their accounting treatment and their subsequent valuation
mode.
DEFINITIONS
IAS 32 defines a financial instrument as any contract that gives rise
to a financial asset of one entity and a financial liability or equity
instrument of another entity, meaning any contract representing
contractual rights or obligations to receive or pay cash or other
financial assets.
The criteria for classification and measurement of financial assets
depend on the nature of the financial asset, according to whether
they are qualified as:
zzdebt instrument (i.e. loans and fixed or determinable income
Derivative instruments are financial assets or liabilities whose value
changes according to that of an underlying asset, which requires
a low or nil initial investment, and for which settlement occurs at a
future date.
securities); or
zzequity instrument (i.e. shares).
These financial assets are classified in one of the following three
categories:
Financial assets and liabilities are treated in the financial statements
in accordance with IFRS 9 as adopted by the European Union,
including for financial assets held by the Groups insurance entities.
zzfinancial assets at fair value through profit or loss;
zzfinancial assets at amortised cost (debt instruments only);
IFRS
9 sets the principles governing the classification and
zzfinancial assets at fair value through other comprehensive income
(recyclable for debt instruments, non-recyclable for equity
instruments).
measurement of financial instruments, impairment of credit risk and
hedging accounting, excluding macro-hedging transactions.
It should nevertheless be noted that Crédit Agricole Assurances has
opted not to apply the IFRS 9 general hedging model. All hedging
relationships consequently remain within the scope of IAS 39
pending future provisions relating to macro-hedging.
Debt instruments
6
The classification and measurement of a debt instrument depend on
the combination of two criteria: the business model and the analysis
of the contractual terms, unless the fair value option is used.
CONVENTIONS FOR MEASURING FINANCIAL ASSETS
AND LIABILITIES
The three business models
The business model represents the strategy followed by the
management of Crédit Agricole Assurances for managing its financial
assets in order to achieve its objectives. The business model is
specified for a portfolio of assets and does not constitute a case-by-
case intention for an isolated financial asset.
Initial measurement
At initial recognition, financial assets and liabilities are measured at
fair value as defined by IFRS 13.
Fair value as defined by IFRS 13 corresponds to the price that would
be received to sell an asset or paid to transfer a liability in an ordinary
transaction between market participants, on the principal or the
most advantageous market, at the measurement date.
The three business models are as follows:
zzthe collection only model for which the aim is to collect contractual
cash flows over the lifetime of the assets; this model does not
always imply holding all of the assets until their contractual maturity;
however, sales of assets are strictly governed;
Subsequent measurement
After initial recognition, financial assets and liabilities are measured
according to their classification either at amortised cost using the
effective interest rate method (EIR) for debt instruments, or at fair
value as defined by IFRS 13. For derivative instruments, they are
always measured at their fair value.
zzthe mixed model where the aim is to collect the contractual cash
flows over the lifetime of the assets and to sell the assets; under this
model, both the sale of the financial assets and the receipt of cash
flows are essential; and
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Notes to the consolidated financial statements
6
zzthe selling only model, where the main aim is to sell the assets; it
concerns portfolios where the aim is to collect cash flows via sales,
portfolios whose performance is assessed based on fair value, and
portfolios of financial assets held for trading.
In some cases, when a qualitative analysis of this nature does not
allow a conclusion to be made, a quantitative analysis (or benchmark
testing) is carried out. This additional analysis consists of comparing
the contractual cash flows of the asset under review with the cash
flows of a benchmark asset.
Where managements strategy for managing financial assets does
not correspond to the collection only model or the mixed collection
and selling model, these financial assets are classified in a portfolio
with a different or selling only management model.
If the difference between the cash flows of the financial asset and the
benchmark asset is considered immaterial, the asset is deemed to
be a simple financing.
Moreover, a specific analysis is carried out when the financial asset is
issued by special purpose entities establishing a differentiated order
of payment among the holders of the financial assets by contractually
linking multiple instruments and creating concentrations of credit risk
(“tranches”).
The test of the contractual terms (“Solely Payments of Principal
Interest” or “SPPI” test)
The “SPPI” test combines a set of criteria, examined cumulatively, to
establish whether contractual cash flows meet the characteristics of
a simple financing (principal repayments and interest payments on
the remaining amount of principal due).
Each tranche is assigned a rank of subordination that specifies the
order of distribution of cash flows generated by the structured entity.
The test is satisfied when the financing gives entitlement only to
the repayment of the principal and when the payment of interests
received reflects the time value of money, the credit risk associated
with the instrument, the other costs and risks of a conventional loan
contract and a reasonable margin, whether the interest rate is fixed
or variable.
In this case, the “SPPI” test requires an analysis of the characteristics
of the contractual cash flows of the asset concerned and underlying
assets according to the «look-through» approach and the credit risk
borne by the tranches subscribed compared to the credit risk of the
underlying assets.
In a simple financing, interest represents the cost of the passage
of time, the price of credit and liquidity risk over the period, and
other components related to the cost of carrying the asset (e.g.
administrativecosts).
The mode of recognition of debt instruments resulting from the
qualification of the business model combined with the “SPPI” test
may be presented in the following diagram:
BUSINESS MODEL
DEBT
INSTRUMENTS
COLLECTION ONLY
MIXED
SELLING ONLY
Fair value cost other
comprehensive income
(items that can
Fair value through
profit or loss
Amortised
SATISFIED
cost
be reclassified)
TEST
SPPI
Fair value through
profit or loss
Fair value through
profit or loss
Fair value through
profit or loss
NOT
SATISFIED
Debt instruments at amortised cost
Debt instruments are measured at amortised cost if they are eligible
for the pure collection model and if they pass the “SPPI” test.
Amortisation of any premium or discount and transaction costs
on fixed-income securities is recognised in profit or loss using the
effective interest rate method.
They are recorded at the settlement date and their initial measurement
also includes accrued interest and transaction costs.
These financial assets are subsequently measured at fair value, with
changes in fair value recorded in other comprehensive income on
items that can be reclassified and offset against the outstanding
accounts (excluding accrued interest recognised in profit or loss
according to the effective interest rate method).
Amortisation of any premiums or discounts and transaction costs of
loans and receivables and on fixed-income securities is recognised
in the income statement using the effective interest rate method.
If the securities are sold, these changes are transferred to profit or
loss.
This category of financial assets is impaired under the conditions
described in the specific section «Impairment for credit risk».
This category of financial instruments is subject to adjustments for
expected losses (ECL) under the conditions described in the specific
paragraph «Impairment for credit risk» (without this affecting the fair
value on the balance sheet assets).
Debt instruments at fair value through other comprehensive income
(items that can be reclassified)
Debt instruments are measured at fair value through other
comprehensive income on items that can be reclassified if they are
eligible for the mixed model and if they pass the “SPPI” test.
Debt instruments at fair value through profit or loss
Debt instruments are measured at fair value through profit or loss in
the following cases:
They are recorded at the trade date and their initial measurement
also includes accrued interest and transaction costs.
zzthe instruments are classified in portfolios composed of financial
assets held for trading or for which the main objective is disposal.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
Financial assets held for trading are assets acquired or generated
by the entity primarily with the aim of disposal in the short term or
which are included in a portfolio of financial instruments managed
as a unit and with the purpose of making a profit from short-term
price fluctuations or an arbitrage margin. Although contractual cash
flows are received during the period that Crédit Agricole Assurances
holds the assets, the collection of these contractual cash flows is
not essential but ancillary.
Only dividends are recognised in profit or loss if:
zzthe entitys right to receive payment is established;
zzit is likely that the economic advantages associated with dividends
will go to the entity;
zzthe amount of dividends can be reliably estimated.
Reclassification of financial assets
In the case of a significant change in the business model used
for managing financial assets (new activity, acquisition of entities,
disposal or discontinuation of a significant activity), a reclassification
of these financial assets is necessary. The reclassification applies to
all financial assets in the portfolio from the date of reclassification.
zzdebt instruments that do not fulfil the criteria of the “SPPI” test. This
is notably the case of UCITS.
zzfinancial instruments classified in portfolios which the entity
designates at fair value in order to reduce an accounting treatment
difference in profit or loss. In this case, the instrument is classified
as designated at fair value through profit or loss.
In other cases, the business model remains unchanged for existing
financial assets. If a new business model is identified, it applies
prospectively to new financial assets grouped in a new management
portfolio.
Financial assets measured at fair value through profit or loss are
initially recognised at fair value, excluding transaction costs (directly
recorded to profit or loss) and including accrued interest.
Temporary acquisition and disposal of securities
They are subsequently measured at fair value and changes in fair
value are recognised in profit or loss, offset against the outstanding
accounts.
Temporary disposals of securities (loans of securities, securities
delivered under repurchase agreements) do not generally fulfil the
conditions for derecognition.
This category of financial assets is not subject to impairment.
Securities lent or sold under repurchase agreements remain on
the balance sheet. In the case of securities sold under repurchase
agreements, the amount received, representing the liability to the
transferee, is recognised on the liabilities side of the balance sheet
by the transferor.
Debt instruments measured by definition at fair value through profit
or loss of which the business model is “other/sell” are recorded on
the trade date.
Debt instruments designated at fair value through profit or loss are
recorded on the trade date.
Securities borrowed or received under repurchase agreements are
not recognised on the balance sheet of the transferee.
Debt instruments measured at fair value through profit or loss that
do not meet the SPPI testing criteria are recorded at the settlement-
delivery date.
In the case of securities purchased under resale agreements, a debt
to the transferor is recorded on the balance sheet of the transferee
and offset against the amount paid. If the security is subsequently
resold, the transferee records a liability equivalent to the fair value
of fulfilling its obligation to return the security received under the
agreement.
Equity instruments
Equity instruments are by default recognised at fair value through
profit or loss, except in the case of the irrevocable option for
classification at fair value through other comprehensive income on
items that cannot be reclassified, providing that these instruments
are not held for trading purposes.
Revenue and expenses relating to such transactions are posted to
profit and loss on a prorata temporis basis, except in the case of a
classification of assets and liabilities at fair value through profit or
loss.
Equity instruments at fair value through profit or loss
6
Financial assets measured at fair value through profit or loss are
initially recognised at fair value, excluding transaction costs (directly
recorded in profit or loss). They are recorded at the settlement date.
Derecognition of financial assets
A financial asset (or group of financial assets) is fully or partially
derecognised if:
They are subsequently measured at fair value and changes in fair
value are recognised in profit or loss, offset against the outstanding
accounts.
zzthe contractual rights to the cash flows from the financial asset
expire;
This category of financial assets is not subject to impairment.
zzor are transferred or deemed as such because they belong de facto
to one or more beneficiaries, and when substantially all the risks and
rewards related to the financial asset are transferred.
Equity instruments at fair value through other comprehensive income
on items that cannot be reclassified (irrevocable option)
The irrevocable option to recognise equity instruments at fair value
through other comprehensive income on items that cannot be
reclassified is adopted at the transactional level (line by line) and
applies from the date of initial recognition. These securities are
recorded at the trade date.
In this case, all the rights or obligations created or retained at the
time of transfer are recognised separately as assets and liabilities.
When the contractual rights to the cash flows are transferred but
only some of the risks and rewards, as well as control, are retained,
the financial assets continue to be recognised to the extent of the
Groups continuing involvement in this asset.
The initial fair value includes transaction costs.
At subsequent measurement, changes in fair value are recognised in
other comprehensive income on items that cannot be reclassified. In
case of disposal, these changes are not reclassified to profit or loss.
The gain or loss on disposal is recognised in other comprehensive
income.
Financial assets renegotiated for commercial reasons if there are
no financial difficulties facing the counterparty and with the aim of
developing or maintaining a business relationship are derecognised
on the renegotiation date. The new loans granted to clients are
recorded on this date at their fair value on the renegotiation date.
Subsequent recognition depends on the management model and
the SPPI test.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
Overlay approach applicable to insurance activities
Financial assets at amortised cost under IAS 39
Crédit Agricole Assurances uses the overlay approach for financial
assets held in respect of an activity connected with insurance
contracts, which are designated in accordance with the option
offered by the amendments to IFRS 4 (Applying IFRS 9 Financial
Instruments with IFRS 4 Insurance Contracts’), published by the
IASB in September 2016.
Financial assets at amortised cost are initially recognised at their
initial fair value, including directly-attributable transaction costs and
accrued interest.
They are subsequently measured at amortised cost with amortisation
of any premium or discount and transaction costs using the effective
interest rate method.
This approach aims at remedying the temporary accounting
consequences of the discrepancy between the date of entry into
force of IFRS 9 and that of the new standard on insurance contracts
replacing IFRS 4 (IFRS 17). Indeed it allows for an elimination from
the net income of part of the additional accounting mismatches and
the temporary volatility which could be caused by an application of
IFRS 9 before the entry into force of IFRS 17.
Available-for-sale financial assets under IAS 39
Available-for-sale financial assets are initially recognised at their initial
fair value, including transaction costs that are directly attributable to
the acquisition, and accrued interest
They are subsequently measured at fair value and changes in fair
value are recorded in other comprehensive income.
The designation of eligible financial assets is performed on an
instrument by instrument basis, and this may be done:
If the securities are sold, these changes are transferred (recycled) to
profit or loss.
zzat 1 January 2018, at the initial application of IFRS 9; or
Amortisation of any premiums or discounts and transaction costs
on fixed-income securities is recognised in profit or loss using the
effective interest rate method.
zzsubsequently, but only at the initial recognition of the assets in
question.
This designation applies until derecognition of the financial assets
concerned.
Impairment of designated financial assets under IAS 39
An impairment must be recognised when there is an objective
evidence of impairment resulting from one or more events occurring
after the initial recognition of the financial asset.
Pursuant to the overlay approach, Crédit Agricole Assurances
reclassifies, for designated financial assets, their impacts in profit or
loss to other comprehensive income, such that the amount reported
in profit or loss for these assets corresponds to that which would
have been reported in profit or loss if IAS 39 had been applied.
An objective evidence of impairment corresponds to a prolonged or
significant decline in the value of the security for equity securities or
the appearance of a significant deterioration in credit risk evidenced
by a risk of non-recovery for debt securities.
Consequently, the amount reclassified is equal to the difference, for
the designated financial assets, between:
For equity securities, Crédit Agricole Assurances uses quantitative
criteria as indicators of potential impairment. These quantitative
criteria are notably based on a loss of 30% or more of the value of
the equity instrument over a period of six consecutive months. Crédit
Agricole Assurances also considers qualitative criteria (financial
difficulties of the issuer, short term prospects, etc…).
zzthe amount reported in profit or loss applying IFRS 9; and
zzthe amount that would have been reported in profit or loss if IAS 39
had been applied.
In the income statement, the effects of this reclassification are
recognised in the item “Investment income net of investment
expenses”, before tax effects, on the line «Amount reclassified as
gains and losses recognised directly in equity under the overlay
approach». The tax effects related to this reclassification are
presented on the line «Income tax».
Notwithstanding the above-mentioned criteria, Crédit Agricole
Assurances recognises an impairment when there is a decline in the
value of the equity instrument higher than 50% at the reporting date
or durably observed for more than three years.
In the statement of other comprehensive income, the effects of
this reclassification are recognised in other comprehensive income
(items that can be reclassified) on the line «Reclassification of gains
and losses on financial assets related to the overlay approach».
FINANCIAL LIABILITIES
Financial liabilities relating to financial contracts without discretionary
participation features are described in the section on insurance
contracts.
The financial assets that may be designated to the overlay approach
must fulfil the following two criteria:
The other financial liabilities of Crédit Agricole Assurances are
described below.
zzthey are held by insurers within the Group in respect of an activity
Distinction between debt instruments and equity instruments
connected to insurance contracts; and
The distinction between debt instruments and equity instruments is
based on an analysis of the economic substance of the contractual
terms.
zzthey are measured at fair value through profit or loss under IFRS 9
but would not have been measured this way under IAS 39; thus
these are financial assets which, under IAS 39 would have been
recognised at amortised cost (assets held to maturity, loans and
receivables) or at fair value through other comprehensive income
(available-for-sale financial assets).
A financial liability is a debt instrument if it includes a contractual
obligation:
zzto provide another entity with cash, another financial asset or a
variable number of equity instruments; or
Evaluation of the impacts in profit or loss of the designated
financial assets
zzto exchange financial assets and liabilities with another entity at
potentially unfavourable conditions.
Pursuant to the overlay approach, Crédit Agricole Assurances
applies, for the final recognition of the net impacts in profit or loss
of the designated financial assets, the accounting principles and
policies that Crédit Agricole Assurances would have applied under
IAS 39.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
An equity instrument is a non-redeemable financial instrument
which offers a discretionary return evidencing a residual interest in a
company after deduction of all its financial liabilities (net assets) and
which is not qualified as a debt instrument.
The process of impairing for credit risk has three stages (Buckets):
zz1st stage (bucket 1): upon initial recognition of the financial instrument
(credit, debt security, guarantee, etc.), the entity recognises
12-month expected credit losses;
Securities for which there is no contractual obligation to repay
the nominal or to provide cash are therefore classified as equity
instruments.
zz2nd stage (bucket 2): if the credit quality deteriorates significantly
for a given transaction or portfolio, the entity recognises lifetime
expected credit losses;
zz3rd stage (bucket 3): when one or more default events have occurred
on the transaction or on a counterparty with an adverse effect on
the estimated future cash flows, the entity recognises incurred credit
losses to maturity. Subsequently, if the conditions for classifying
financial instruments in bucket 3 are no longer met, the financial
instruments are reclassified in bucket 2, then in bucket 1 according
to the subsequent improvement in the quality of credit risk.
Derecognition and modification of financial liabilities
A financial liability is derecognised in full or in part:
zzwhen it is extinguished; or
zzwhen quantitative or qualitative analyses conclude it has been
substantially modified following restructuring.
A substantial modification of an existing financial liability must
be recorded as an extinction of an initial financial liability and the
recognition of a new financial liability (novation). Any differential
between the carrying amount of the extinct liability and the new
liability will be recognised immediately in profit or loss.
A loan in default (Bucket 3) is said to be impaired when one or more
events that have a detrimental effect on the estimated future cash
flows of that financial asset. Evidence that a financial asset is credit-
impaired include observable data about the following events:
zzsignificant financial difficulty of the issuer or the borrower;
zza breach of contract, such as a default or past due event;
If the financial liability is not derecognised, the original effective
interest rate is maintained. A discount/premium is recognised
immediately in profit or loss at the date of modification and is then
spread, using the original effective interest rate, over the residual
lifetime of the instrument.
zzthe lender(s) of the borrower, for economic or contractual reasons
relating to the borrowers financial difficulty, having granted to the
borrower a concession(s) that the lender(s) would not otherwise
consider;
NEGATIVE INTEREST ON FINANCIAL ASSETS
AND LIABILITIES
zzit is becoming probable that the borrower will enter bankruptcy or
In accordance with the IFRS ICs decision in January 2015, negative
interest income (or expenses) on financial assets that do not meet
the definition of revenue within themeaning of IFRS 15 is recognised
as interest expense in the income statement and not deducted from
interest income. The same applies to negative interest expenses
(income) on financial liabilities.
other financial reorganisation;
zzthe disappearance of an active market for that financial asset
because of financial difficulties; or
zzthe purchase or origination of a financial asset at a deep discount
that reflects the incurred credit losses.
It may not be possible to identify a single discrete event—instead,
the combined effect of several events may have caused financial
assets to become credit-impaired.
IMPAIRMENT FOR CREDIT RISK
Scope of application
In accordance with IFRS 9, Crédit Agricole Assurances recognises
a loss allowance for expected credit losses (ECLs) on the following
outstanding:
The defaulting counterparty does not return to a healthy position until
after an observation period to validate that the debtor is no longer in
default (assessed by the Risk Management department).
6
zzfinancial assets of debt instruments recognised at amortised cost or
fair value through other comprehensive income (items that can be
reclassified) (loans and receivables, debt securities);
Definition of expected credit losses («ECLs»)
ECL is defined as the weighted expected probable value of the
discounted credit loss (principal and interest). It represents the
present value of the difference between the contractual cash flows
and the expected cash flows (including principal and interest).
zzfinancing commitments which are not measured at fair value
through profit or loss;
zzguarantee commitments coming under IFRS 9 and which are not
The ECL approach is designed to anticipate as early as possible the
recognition of expected credit losses.
measured at fair value through profit or loss;
zzleases receivables coming under IFRS 16; and
ECL governance and measurement
zztrade receivables generated by transactions coming under IFRS 15.
The governance of the system for measuring IFRS 9 parameters is
based on the structure implemented as part of the Basel framework.
The Groups Risk Management department is responsible for defining
the methodological framework and supervising the impairment
system.
Equity instruments (at fair value through profit or loss or through
other comprehensive income on items that cannot be reclassified)
are not concerned by impairment provisions.
Derivative instruments and other instruments at fair value through
profit or loss are subject to a calculation of counterparty risk which
is not covered by the ECL model. This calculation is described in
chapter 5 «Risk factors and risk management» of the Crédit Agricole
Assurances Registration Document.
The Group primarily relies on the internal rating system and the
current Basel processes to generate the IFRS 9 parameters required
to calculate ECLs. The assessment of the change in credit risk
is based on an expected loss model and extrapolation based on
reasonable scenarios. All information that is available, relevant,
reasonable and justifiable, including of a forward-looking nature,
must be retained.
Credit risk and impairment stages
Credit risk is defined as the risk of losses related to the default of a
counterparty leading to its inability to meet its commitments to the
Group.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
The calculation formula includes the probability of default, loss given
default and exposure at default parameters.
Origination means the trading date, on which the entity became
bound by the contractual terms of the financial instrument. For
financing and guarantee commitments, origination means the date
on which the irrevocable commitment was made.
ECLs are calculated according to the type of product concerned, i.e.
financial instruments and off-balance sheet instruments.
For the scope without an internal rating model, the Crédit Agricole
Group applies the absolute threshold of arrears of more than
30 days as the ultimate cut-off point for a significant downgrading
and classification in Bucket 2.
The 12-month expected credit losses make up a percentage of the
lifetime expected credit losses, and represent the lifetime cash flow
shortfalls in the event of a default during the 12 months following
the end of the reporting period (or a shorter period if the expected
lifetime of the financial instrument is less than 12 months), weighted
by the probability of default within the 12 months.
For outstandings (apart from securities) for which internal rating
procedures have been devised (in particular exposures monitored
using authorised methods), the Crédit Agricole Group believes that
all the information included in the ratings procedures allows for a
more relevant assessment than just the criterion of arrears of more
than 30 days.
Expected credit losses are discounted at the effective interest rate
used for the initial recognition of the financial instrument.
The terms of measurement of ECLs include collateral and other
credit enhancements that are part of the contractual terms and
which the entity does not account for separately. The estimate of the
expected cash flow shortfalls from a guaranteed financial instrument
reflects the amount and timing of the recovery of the guarantees. In
accordance with IFRS 9, the inclusion of guarantees and sureties
does not affect the assessment of the significant deterioration in
credit risk: this is based on the evolution of the debtors credit risk
without taking into account guarantees.
If the increase since origination is no longer observed, impairment
may be reduced to 12-month expected credit losses (Bucket 1).
For securities, Crédit Agricole Assurances uses an approach that
consists in applying an absolute level of credit risk, in accordance
with IFRS 9, below which exposures are classified in Bucket 1 and
impaired based on 12-month ECLs.
As such, the following rules shall apply for monitoring the significant
increase of securities:
Forward-looking macroeconomic data are taken into account in
accordance with a methodological framework applicable at two
levels:
zz«Investment Grade» rated securities, at the reporting date, are
classified in Bucket 1 and provisions are made based on 12-month
ECL;
zzat Group level for the determination of a shared framework for the
consideration of forward-looking data in the estimation of probability
of default and loss given default parameters over the transaction
amortisation period;
zz«Non-Investment Grade» rated securities, at the reporting date,
must be subject to monitoring for significant increase, since
origination, and be classified in Bucket 2 (lifetime ECLs) in the event
of significant increase in credit risk.
zzat the level of each entity in respect of its own portfolios.
Relative increase must be assessed prior to the occurrence of an
actual default (Bucket 3).
Significant deterioration of credit risk
All Group entities must assess, for each financial instrument, the
increase in credit risk from initial recognition at each reporting date.
This assessment of the change in credit risk leads the entities to
classify their exposures into different risk categories (Buckets).
DERIVATIVE FINANCIAL INSTRUMENTS
Classification and measurement
Derivative instruments are financial assets or liabilities classified by
default as derivative instruments held-for-trading unless they qualify
for being hedging derivatives.
To assess significant increase, the Group uses a process based on
two levels of analysis:
zzthe first level is based on relative and absolute Group criteria and
They are recorded on the balance sheet at their initial fair value on
the trading date.
rules that apply to all Group entities;
zzthe second level is linked to the expert assessment, based on local
forward-looking information, of the risk held by each entity in its
portfolios that may lead to an adjustment in the Group Bucket 2
reclassification criteria (switching a portfolio or sub-portfolio to
lifetime ECLs).
They are subsequently recognised at their fair value.
At the end of each reporting period, the counterparty of the change
in fair value of derivatives on the balance sheet is recorded:
zzthrough profit or loss for derivative instruments held-for-trading and
Each financial instrument is, without exception, assessed for
significant increase. Contagion is not required for the downgrading
of financial instruments of the same counterparty from Bucket 1 to
Bucket 2. The significant increase assessment must consider the
change in credit risk of the principal debtor without taking account
of any guarantee, including for transactions with a shareholder
guarantee.
for fair value hedges;
zzthrough other comprehensive income for cash flow hedging
derivatives and net investments in foreign operations for the
effective portion of the hedge.
Hedge accounting
General framework
To measure the significant increase in credit risk since initial
recognition, it is necessary to look back at the internal rating and
probability of default at origination.
In accordance with a decision made by the Group, Crédit Agricole
Assurances does not apply the «hedge accounting» provisions of
IFRS 9, as permitted by the standard. All hedging relationships will
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
continue to be documented in accordance with the rules of IAS 39
until, at the latest, the date on which the text on fair value macro-
hedging is adopted by the European Union. However, the eligibility
of financial instruments to hedge accounting under IAS 39 takes into
account the IFRS 9 principles for theclassification and measurement
of financial instruments.
zzhedge of a net investment in a foreign operation: the change in
value of the derivative is recognised in the balance sheet against
a translation adjustment account in other comprehensive income
(items that may be reclassified) and the ineffective portion of the
hedge is recognised in profit or loss.
Where the conditions for benefiting from hedge accounting are no
longer met, the following accounting treatment must be applied
prospectively, except in case of disappearance of the hedged
element:
Under IFRS 9, and given the IAS 39 hedging principles, debt
instruments at amortised cost or at fair value through other
comprehensive income (items that may be reclassified) are eligible to
fair value hedging and cash flow hedging.
zzfair value hedge: only the hedging instrument continues to be
revalued through profit or loss. The hedged item is wholly accounted
for according to its classification. For debt instruments at fair
value through other comprehensive income (items that may be
reclassified), changes in fair value subsequent to the ending of the
hedging relationship are recorded in other comprehensive income
in their entirety. For hedged items valued at amortised cost, which
were interest rate hedged, the revaluation adjustment is amortised
over the remaining life of those hedged items.
Documentation
Hedging relationships must comply with the following principles:
zzfair value hedges are intended to provide protection fromexposure
to changes in the fair value of an asset or a liability that has been
recognised, or of a firm commitment that has not been recognised,
attributable to the risk(s) hedged and that may have an impact in
profit or loss (for instance, the hedging of all or some changes in fair
value caused by the interest rate risk of a fixed-rate debt).
zzcash flow hedge: the hedging instrument is measured at fair
value through profit or loss. The amounts accumulated in other
comprehensive income for the effective portion of the hedge
remain in other comprehensive income until the hedged item
affects profit or loss. For interest rate hedged instruments, profit or
loss is affected as interests are paid. The revaluation adjustment is
therefore amortised over the remaining life of those hedged items.
zzcash flow hedges are intended to provide protection from exposure
to changes in the future cash flows of an asset or liability that
has been recognised, or of a transaction considered to be highly
probable, attributable to the risk(s) hedged and that could (in the
event of a planned transaction not carried out) have an impact in
profit or loss (for instance, the hedging of changes in all or some of
the future interest payments on a floating-rate debt).
zzhedge of a net investment in a foreign operation: the amounts
accumulated in other comprehensive income for the effective
portion of the hedge remain in other comprehensive income as long
as the net investment is held. Profit or loss is affected when the net
investment in a foreign operation exits the scope of consolidation.
zznet investment hedges in foreign operations are intended to
provide protection against the risk of unfavourable changes in fair
value associated with the foreign exchange risk of an investment
carried out abroad in a currency other than the euro, Crédit Agricole
Assurances’ presentation currency.
Embedded derivatives
Hedges must also meet the following criteria in order to be eligible
for hedge accounting:
An embedded derivative is the component of a hybrid contract that
meets the definition of a derivative product. This definition applies
only to financial liabilities and non-financial contracts. The embedded
derivative must be accounted for separately from the host contract if
the following three conditions are met:
zzthe hedging instrument and the hedged item must be eligible;
zzthere must be formal documentation from inception, primarily
including the individual designation and characteristics of the
hedged item, the hedging instrument, the nature of the hedging
relationship and the nature of the hedged risk;
zzthe hybrid contract is not measured at fair value through profit or
loss;
6
zzthe effectiveness of the hedge must be demonstrated, at inception
zzthe embedded component taken separately from the host contract
and retrospectively, by testing performed at each reporting date.
has the characteristics of a derivative;
Further details on the Groups risk management strategy and
its application are presented in Chapter 5 «Risk factors and risk
management» of the Crédit Agricole Assurances Registration
Document.
zzthe characteristics of the derivative are not closely related to those
of the host contract.
The main hybrid financial investments held by Crédit Agricole
Assurances at 31 December 2020 are some EMTN and convertible
bonds. If the characteristics of the derivative are not closely linked to
those of the host contract, Crédit Agricole Assurances has elected
to recognise these instruments at fair value through profit or loss,
their embedded derivatives are thus not accounted for separately.
Measurement
The re measurement of the derivative at fair value is recorded in the
financial statements as follows:
zzfair value hedge: the change in value of the derivative is recognised
in profit or loss symmetrically with the change in value of the hedged
item in the amount of the hedged risk. Only the net amount of any
ineffective portion of the hedge appears in profit or loss;
DETERMINATION OF THE FAIR VALUE OF FINANCIAL
INSTRUMENTS
When determining the fair value of financial instruments observable
inputs must be prioritised. It is presented using the hierarchy defined
in IFRS 13.
zzcash flow hedge: the change in value of the derivative is
recognised in the balance sheet against a specific account in other
comprehensive income (items that may be reclassified) for the
effective portion, and any eventual ineffective portion of the hedge
is recognised in profit or loss. Profits or losses on the derivative
accumulated in other comprehensive income are then reclassified
to profit or loss when the hedged cash flows occur;
IFRS 13 defines fair value as the price that would be received to sell an
asset or paid to transfer a liability in an ordinary transaction between
market participants, on the principal or the most advantageous
market, at the measurement date.
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Crédit Agricole Assurances considers that the best evidence of fair
value is reference to quoted prices published in an active market.
When the models used are based notably on standard models and
observable market data (such as interest rate yield curves or implied
volatility surfaces), the day one gain or loss resulting from the initial
fair value measurement of the related instruments is recognised in
profit or loss at inception.
When such quoted prices are not available, fair value is determined
using valuation techniques that maximise the use of relevant
observable data and minimise the use of unobservable data.
Level 3: fair value that is measured using significant
unobservable inputs
Counterparty risk on derivative instruments
Crédit Agricole Assurances incorporates into fair value the
assessment of counterparty risk for derivative assets (Credit
Valuation Adjustment or CVA) and, using a symmetrical treatment,
the non-performance risk for derivative liabilities (Debit Valuation
Adjustment or DVA or own credit risk).
For some complex market instruments that are not traded in an active
market, fair value measurement is based on valuation techniques
using assumptions that cannot be observed on the market for an
identical instrument. These instruments are disclosed within Level 3.
Crédit Agricole Assurances mainly classifies within Level 3 units in
venture capital funds and unlisted equity securities.
The CVA makes it possible to determine the expected losses due
to the counterparty from the perspective of Crédit Agricole Group,
and DVA, the expected losses due to Crédit Agricole Group from the
perspective of the counterparty.
Valuation methodologies and models used for financial instruments
that are disclosed within Levels 2 and 3 incorporate all factors that
market participants would consider in setting a price. They shall
be beforehand validated by an independent control. The fair value
measurement of these instruments notably includes liquidity risk and
counterparty risk.
The CVA/DVA calculation relies on an estimate of expected losses
from the probability of default and the loss given default. The
methodology used maximizes the use of observable market inputs. It
is primarily based on market data such as registered and listed Credit
Default Swaps (or Single Name CDS) or index CDS in the absence
of registered CDS on the counterparty. In certain circumstances,
historical default data may also be used.
OFFSETTING OF FINANCIAL ASSETS AND FINANCIAL
LIABILITIES
In accordance with IAS 32, Crédit Agricole Assurance offsets a
financial asset and a financial liability and reports the net amount
when, and only when, it has a legally enforceable right to offset the
amounts reported and intends either to settle on a net basis, or to
realise the asset and settle the liability simultaneously.
Fair value hierarchy
The standard classifies fair value into three levels based on the
observability of inputs used in the evaluation.
The derivative instruments and the repurchase agreements handled
with clearing houses that meet the two criteria required by IAS 32 are
subject to offsetting on the balance sheet.
Level 1: fair value corresponding to quoted prices
(unadjusted) in active markets
Level 1 is composed of financial instruments that are directly quoted
in active markets for identical assets and liabilities that the entity can
access at the measurement date. These are, notably, stocks and
bonds quoted in active markets (such as the Paris Stock Exchange,
the London Stock Exchange or the New York Stock Exchange, etc.),
fund securities quoted in an active market and derivatives traded on
an organised market, in particular futures.
INVESTMENT INCOME NET OF INVESTMENT EXPENSES
This heading of the income statement includes all the income and
expenses linked to the investments of insurance companies. It is
detailed as follows.
Investment income
A market is regarded as being active if quoted prices are readily
and regularly available from a stock exchange, broker, dealer, pricing
service or regulatory agency, and those prices represent actual and
regularly occurring market transactions on an arms length basis.
This heading includes:
zzdividends received on equity instruments classified in the categories
of financial assets at fair value through profit or loss and at fair
value through other comprehensive income (items that cannot be
reclassified);
Level 2: fair value measured using directly or indirectly
observable inputs other than those in Level 1
zzinterests received and accrued on fixed-income securities and
The inputs used are observable either directly (i.e. prices) or indirectly
(derived from prices) and generally consist of data from outside the
Company, which are publicly available or accessible and based on
a market consensus.
loans and receivables;
zzamortisation of premiums and discounts on amortisable securities;
zzother investment income, notably corresponding to commissions
on financial services, rental income from investment properties and
foreign exchange gains;
Level 2 is composed of:
zzstocks and bonds quoted in an inactive market or not quoted in
an active market but for which the fair value is established using a
valuation methodology usually used by market participants (such
as discounted cash flow techniques or the Black Scholes model)
and based on observable market data;
zzthe share in the net income of entities accounted for under the
equity method.
Investment expenses
This heading includes:
zzinstruments that are traded over the counter, the fair value of which
is measured with models using observable market data, i.e. derived
from various independently available external sources which can be
obtained on a regular basis. For example, the fair value of interest
rate swaps is generally derived from the yield curves of market
interest rates as observed at the reporting date.
zzinterest expenses on securities loaned under a repurchase
arrangement;
zzinvestment management expenses, including directly incurred
expenses (commissions on financial services) or expense by
function;
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Notes to the consolidated financial statements
zzother investment expenses (foreign exchange losses);
Insurance contracts
These are contracts under which the insurer accepts significant
insurance risk from another party, the policyholder, by agreeing to
compensate the policyholder or another beneficiary if a specified
uncertain future event, the insured event, adversely affects the
policyholder or another beneficiary.
zzcharges and interests relating to the issuance of debt instruments.
Gains and losses on investments net of reversals of
impairment and depreciation
This heading records net gains on the disposal of securities measured
at amortised cost and fair value through other comprehensive
income (items that can be reclassified), and real estate assets.
An insurance risk is defined as a risk other than financial risk, while
financial risk is the risk of a potential future change in an interest
rate, financial instrument price, commodity price, foreign exchange
rate or another non-financial variable provided that it is not specific
to one of the parties to the contract (otherwise it would qualify as an
insurance risk).
Change in fair value of investments recognised at fair value
through profit or loss
This heading particularly includes the following profit or loss items:
zzpositive and negative value adjustments (unrealised gains and
For Crédit Agricole Assurances, for each portfolio of contracts
grouped according to uniform characteristics, the significant nature
of an insurance risk is analysed on the basis of a representative
individual contract. The existence of a scenario (having commercial
substance) under which the insurer would be required to pay to
the policyholder significant benefits, that is to say amounts that
significantly exceed those that would be paid if no insured event
occurred, constitutes a significant insurance risk for all contracts of
a uniform portfolio, regardless the likelihood of the scenario arising.
Insurance risk may therefore be significant whereas the pooling of
risks within a portfolio minimises the probability of a significant loss
compared to the portfolio as a whole.
losses) of assets backing unit-linked contracts;
zzother changes in the fair value of assets and liabilities recognised at
fair value through profit or loss;
zzrealised gains and losses on financial assets at fair value through
profit or loss;
zzchanges in fair value and income on disposal or termination of
derivative instruments not forming part of a fair value or cash flow
hedge.
This heading also includes the ineffective portion resulting from
hedging relationships.
The main insurance risks are mortality (death benefits), longevity (life
benefits, for example life-contingent annuities), morbidity (disability
benefits), incapacity, illness (medical benefits) or unemployment for
individuals, or third-party liability and damages to property.
Change in investments impairment
This heading includes impairment variations of debt instruments
recognised at fair value through other comprehensive income (items
that can be reclassified) and at amortised cost, and real estate
assets.
Investment contracts with discretionary participation features
Contracts which do not expose the insurer to a significant insurance
risk are classified as investment contracts.
FINANCING COMMITMENTS AND GUARANTEES GIVEN
Financing commitments that are not designated as assets at fair value
through profit or loss or not considered as derivative instruments
within the meaning of IFRS 9 are not recognised on the balance
sheet. They are, however, subject to impairment in accordance with
the provisions of IFRS 9.
They are considered investment contracts with discretionary
participation features if they grant the policyholder the right to
receive, in addition to guaranteed benefits, additional benefits:
zzthat are likely to represent a significant portion of total contractual
benefits;
A financial guarantee contract is a contract under which the issuer
must make specific payments to reimburse the holder for a loss
incurred due to a specific debtors failure to make a payment when
due under the initial or amended terms of a debt instrument.
zzwhose amount or timing is contractually at the discretion of the
6
insurer;
zzand that are contractually based on the performance of a specified
pool of contracts or type of contract, the realised and/or unrealised
investment returns on a specified pool of assets held by the issuer
or the net income of the company, fund or an entity other than that
issuing the contract.
Financial guarantee contracts are initially recognised at fair value
then subsequently at the higher of:
zzthe amount of the loss allowance for expected credit losses
determined in accordance with the provisions of the «Impairment»
section of IFRS 9; or
Investment contracts with discretionary participation features,
are primarily euro-denominated savings contracts. In the event
of a multi-fund contract, where the policyholder has the option
of transferring at any time all or some of his savings into a euro-
denominated fund with discretionary participation features (under
conditions that are not likely to impede such arbitrations), the Crédit
Agricole Assurances Group considers that the contract as a whole
is a contract with discretionary participation features, whether or not
this option has been exercised by the policyholder.
zzthe amount originally recognised less, where applicable, the sum
of income recognised in accordance with the principles of IFRS 15
«Revenue from Contracts with Customers».
Insurance contracts (IFRS 4)
CONTRACT CATEGORIES
Contracts issued by the Groups insurance companies can be
divided into two main categories:
zzinsurance contracts and investment contracts with discretionary
participation features, which fall under IFRS 4;
zzinvestment contracts without discretionary participation features,
which fall under IFRS 9.
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Investment contracts without discretionary participation
features
do not cover the cost of the claims covered and associated costs for
the period covered by such premiums, or by a reserve for increasing
risks where, for long-term contracts relating to closed groups, the
cost of future risk exceeds the amount of future premiums.
Contracts sold by insurance companies which do not fit into either
of the above categories are financial contracts without discretionary
participationfeatures.
Aprovisionforincreasedrisksmayberequiredwithrespecttoinsurance
against illness and disability risks when premiums are constant. It is
equal to the difference in the present value of commitments entered
into by the insurer and policyholders (article R. 343-7 5 of the Code
des assurances (French Insurance Code). Its calculation relies on a
continuous update of biometric databases (probability of becoming
dependent, duration of care, etc.). From 2017, a supplement to the
provision for increased risks has been recognised for the long-term
care insurance product. This takes the form of a global provision,
separate from the regulatory provision for increased risks, ensuring
that the company will henceforth be in a position to withstand any
future revenue shortfalls that cannot be quickly mitigated through
tariff increases, contractually capped at 5% investment. A provision
is also set aside to cover technical drift risk.
ACCOUNTING FOR INSURANCE CONTRACTS AND
INVESTMENT CONTRACTS WITH DISCRETIONARY
PARTICIPATION FEATURES
As authorised under IFRS 4, insurance contracts and investment
contracts with discretionary participation features are accounted
for using principles adopted by Crédit Agricole Assurances in
accordance with French consolidation standards (CRC 2000-05),
with the exception of specific provisions introduced by the standard
for equalisation reserves, shadow accounting and the liability
adequacy test.
Technical liabilities on insurance contracts and investment
contracts with discretionary participation features
Non-life insurance
Financial contracts with discretionary participation features
The technical reserves of non-life insurance contracts include:
Technical reserves on life insurance contracts and investment
contracts with discretionary participation features correspond to the
difference in the present value of the commitments of the insurer and
those of the policyholder. Reserves are calculated using actuarial
methods including assumptions on premiums, performance of
financial assets, redemption rate and changes in general expenses.
In the particular case of unit-linked contracts, the value of savings
recognised as liabilities is based on the value of the financial assets
(the investment units) held under the contracts. Revaluations of
assets and liabilities on unit-linked contracts are recognised in profit
or loss, where they cancel each other out.
zzreserves for claims, to cover the total cost of claims incurred but
not yet paid; and,
zzreserves relating to the acquisition of premiums (mainly provisions
for unearned premiums), allowing for the recognition of premiums
relating to risks hedged over the course of a financial year as
earnings for said year, and therefore to carry forward the portion
of premiums written over the course of the year for a risk hedging
period subsequent to the current financial year.
Claims reserves result on the one hand from a case-by-case
analysis of reported claims which have not been settled, and on the
other hand from an estimate of late claims, that have occurred but
have not yet been reported or that have been reported but whose
valuation may be subject to a subsequent change. These reserves
are reduced by projected recoveries to be collected, which are
estimated from the collection pace of previous years, and increased
by a reserve for claims management costs, aimed at covering future
management costs of claims reported but not closed at the closing
date. Claims reserves are not discounted, with the exception of
reserves for incapacity and disability annuities.
Where contracts carry a significant risk of mortality (or longevity) they
are also calculated with reference to regulatory mortality tables or
experience tables, where these are considered more prudent. More
particularly, where a minimum guaranteed death benefit is included in
a unit-linked contract, guaranteeing the beneficiary at least the initial
capital investment irrespective of changes in the value of units held,
this is subject to a reserve determined from an economic method
(stochastic scenarios). Life insurance reserves are discounted
using the technical interest rate (guaranteed minimum interest rate,
regulatory capped).
Provisions for Incurred But Not Reported (“IBNR”) claims correspond
to an estimation of expenditure on claims that arose during the
financial year but have yet to be declared and, where applicable,
to an additional assessment of the provision determined on a case-
by-case basis. They are determined through, on the one hand, the
application of deterministic statistical methods based on historical
data and, on the other hand, the use of actuarial assumptions
drawing upon expert opinion to estimate total expenditure. Changes
to the chosen parameters are likely to significantly affect the value
of these provisions at the closing date; this is particularly relevant
for long-term insurance categories for which the uncertainty
inherent in forecasting is generally greater. These parameters are
linked, inter alia, to the uncertainty surrounding the qualification and
quantification of losses, the scales (tables and rates) that will be
applied to determine compensation and the probability of withdrawal
in favour of an annuity in cases involving physical injury. For the
Crédit Agricole Assurances Group, this affects insurance categories
covering automotive civil liability, general civil liability, personal
accident guarantees and medical professional liability.
Where fees on premiums, assets managed or financial products
prove to be insufficient to cover future management costs, Crédit
Agricole Assurances records a reserve for management costs. This
is determined by dividing the portfolio into homogenous categories
of contract, in accordance with the provisions of article 142–6 of
ANC regulation 2015-11. Projected accounts for each category
are based on prudent assumptions as stated in the regulatory texts
(surrender rate, rate of financial return, unitary management cost)
and there is no offsetting between onerous and profitable categories.
In 2017, in a context of persistently low interest rates, it was decided
to reassess the measurement model and assumptions, which led to
the recognition of a reserve.
Lastly, a participation reserve is recorded where returns exceeding
the guaranteed minimum are allocated, by contract or regulation,
to policyholders or other subscribers to individual or collective
contracts but have not been paid to them during the accounting
period. Where required, this reserve is completed by the deferred
participation resulting from the application of the shadow accounting
principle.
Premium and claims reserves may be complemented, where
appropriate, by an unexpired risks reserve when unearned premiums
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Notes to the consolidated financial statements
Application of shadow accounting and deferred participation
The liability adequacy test to be applied for this assessment must
meet the following minimum requirements set out in the standard:
Insurance contracts and investment contracts with discretionary
participation features are subject to “shadow accounting” in
accordance with the option available under IFRS 4. Shadow
accounting consists in recognising in a deferred participation
account the share of positive or negative revaluations of financial
assets backing these contracts, together with certain consolidation
entries (e.g. elimination of liquidity risk reserve) that, potentially, go
to policyholders.
zzconsideration of all contractual cash flows, and of related cash
flows such as claims handling costs, commissions as well as cash
flows resulting from embedded options and guarantees;
zzif the test shows that liabilities are inadequate, the entire deficiency
is recognised in profit or loss.
The groups life insurance companies test the adequacy of their
liabilities using a stochastic method. The test considers mathematical
reserves on life insurance contracts (excluding unit-linked contracts)
grouped into product families with uniform characteristics. The
resulting estimates of future cash flows are compared, aggregating
all product families, with the sum of the following items: mathematical
reserves + participation reserve + share of unrealised gains and
losses attributed to the product families concerned. In the event
that the result of the estimates is higher than this sum, an additional
reserve is recognised through profit or loss.
In addition, CRC n°2000-05 regulation includes provisions for the
recognition of deferred participations, mandatorily for deferred
participation liabilities and within the limits of the recoverable amount
for deferred participation assets.
This deferred participation is recorded as a liability (technical liabilities
on contracts) or an asset, with a balancing entry in profit or loss or
in other comprehensive income similarly to the unrealised gains or
losses on the assets to which it relates.
For Predica savings contracts, the deferred participation rate is
measured prospectively on the basis of studied scenarios, consistent
with the management directions of the company; it is updated only
when significantly varying.
The groups non-life insurance companies perform an annual test
based on “best estimate” claims reserves. This test covers all
claims reserves, including incurred but not reported claims reserves,
additional reserves for commutation to annuities and reserves for
claims management costs. The analysis is carried out on the basis
of data gross of reinsurance, by risk segment and financial year of
occurrence.
In the case of net unrealised losses, a deferred participation asset is
only recognised if its imputation, by entity, against future participations
is highly probable. This is most notably the case if the deferred
participation asset can be deducted from future participations,
either directly by deducting it from deferred participation liabilities
recognised as a result of gains on future disposals, or indirectly by
being recovered on the future sums paid to policyholders.
The “best estimate” claims reserves are calculated without
discounting and prudential margin and correspond to the probable
value of expenditure necessary to settle all outstanding claims. They
are compared to accounting claims reserves, gross of reinsurance.
Should the estimates exceed the recognised amounts, an additional
reserve would be recognised through profit or loss.
In case of recognition of a deferred participation asset, recoverability
tests are carried out in accordance with the CNC recommendation
of 19 December 2008. They are based:
In addition, where a reserve for insufficiency of premiums is
recognised in local accounts (in France an unexpired risks reserve),
this is maintained in the consolidated accounts.
zzfirstly, on analyses of the liquidity of the company; these demonstrate
the companys ability to mobilise resources to meet its obligations
and its ability to hold assets with unrealised losses even in the event
of a decline in new premium production. The tests are carried out
with and without new production;
Recognition of revenue on insurance contracts and
investment contracts with discretionary participation features
Premiums
zzsecondly, on a comparison between the average value of future
benefits valued using an internal model that replicates the
management decisions of the company and the value of the asset
supporting the market value of its obligations; this illustrates the
ability of the company to honour its obligations.
Revenue on life insurance contracts and investment contracts with
discretionary participation features corresponds to premiums on
contracts in force during the accounting period, net of cancellations
and corrected for premiums to be written for the share to be earned
in subsequent periods.
6
Lastly, sensitivity tests on the ability to capitalise the deferred
participation asset are also carried out, notably in the event of a
uniform increase in policy redemptions applied to the redemption
rates resulting from scenarios similar to those drawn up by the
Autorité de Contrôle Prudentiel et de Résolution; or a fall in equity
and real estate markets.
Revenue on non-life insurance contracts corresponds to written
premiums excluding taxes, gross of reinsurance, net of cancellations,
reductions and rebates, changes in premiums not yet written and
changes in premiums to be cancelled. Written premiums adjusted
for changes in unearned premiums reserves constitute earned
premiums.
Liability adequacy test
Claims expenses
In accordance with IFRS 4, Crédit Agricole Assurances ensures
at the end of each reporting period that the liabilities of insurance
contracts and investment contracts with discretionary participation
features (net of related deferred acquisition costs and related
intangible assets) are adequate in the light of future estimated cash
flows.
Claims expenses relating to insurance contracts and investment
contracts with discretionary participation features include:
zzall benefits as soon as they are settled to the beneficiary;
zztechnical interests and profit participation that can be included in
these benefits;
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zzchanges in technical reserves;
No reinsurance contract incorporates characteristics (such as the
absence of risk transfer) that would result in its qualification as an
investment contract covered by IFRS 9.
zzall costs incurred as part of the management and settlement of
these benefits.
Securities given or received as collateral for reinsurance operations
are recorded in the table of commitments given and received.
Claims expenses relating to non-life insurance contracts primarily
include benefits and costs paid, together with changes in claims
reserves. Claims correspond to claims net of recoveries for the
period, and to annuity payments. They also include costs and
commissions relating to claims handling and settlement.
Provisions (other than insurance activities)
In accordance with IAS 37, Crédit Agricole Assurances identifies
obligations (legal or constructive) resulting from a past event, where it
is probable (probability higher than 50%) that an outflow of resources
will be required to settle the obligation, whose timing and amount
are uncertain but can be reliably estimated. Such estimates are
discounted where the effect of doing so is material.
ACCOUNTING FOR INVESTMENT CONTRACTS WITHOUT
DISCRETIONARY PARTICIPATION FEATURES
This class of investment contracts corresponds to financial liabilities
and is covered by IFRS 9. They concern primarily unit-linked contracts
without minimum guarantee and without the option of transfer to an
investment contract with discretionary participation features.
Therefore, Crédit Agricole Assurances recognises provisions which
cover, in particular:
In accordance with IFRS 9, liabilities relating to these contracts
are recognised as deposits. Thus premiums received and benefits
paid, net of fees deducted by the insurer, are recognised directly on
the balance sheet. The only items recognised in profit or loss are
revenues and expenses relating to the acquisition and management
of contracts.
zzoperating risks;
zzemployee benefits (see paragraph below);
zzlegal claims and risks;
zztax risks.
The valuation of these provisions relies on judgment and corresponds
to the managements best estimate, given information available at
the end of the reporting period.
Liabilities relating to unit-linked contracts are valued and recognised
with reference to the value of financial assets (investment units)
backing these contracts at the end of the reporting period.
Revaluations of assets and liabilities on unit-linked contracts have
no effect in profit or loss. This rule applies to all unit-linked contracts,
whether they qualify as insurance contracts under IFRS 4 (for
example if they include a guaranteed death benefit), investment
contracts with discretionary participation features (for example,
in a multi-funds investment contract, where they include a clause
allowing an arbitration to an investment contract with discretionary
participation features), or investment contracts without discretionary
participationfeatures.
Employee benefits (IAS 19)
In accordance with IAS 19, employee benefits are divided into four
categories:
zzshort-term employee benefits such as salaries, social security
contributions, paid annual leave, profit sharing and bonuses, if
payable within twelve months after the end of the reporting period
in which the related services were rendered;
zzpost-employment benefits, which are themselves classified into
the two categories described thereafter: defined benefit plans and
defined contribution plans;
DEFERRED ORIGINATION COSTS, UNEARNED CHARGES
AND DEDUCTIONS
Origination costs for investment contracts without discretionary
participation features are subject to a similar treatment as deferred
acquisition costs for life insurance contracts covered by IFRS 4.
zzlong-term employee benefits (long-service awards, bonuses and
compensation payable more than twelve months after the end of
the reporting period);
Symmetrically with the deferral of costs incurred on origination of
contracts, unearned charges and deductions are spread over time
via the booking of a reserve in liabilities. These are recognised in
profit or loss at the same pattern as that of deferred costs.
zztermination benefits.
POST-EMPLOYMENT BENEFITS
Defined benefit plans
REINSURANCE OPERATIONS
At the end of each reporting period, Crédit Agricole Assurances
determines its retirement benefits and similar benefits together with
all other post-employment benefits granted to employees that fall
into the defined benefit plans category.
Presentation of direct business and ceded reinsurance
Premiums, claims and reserves are recognised gross of ceded
reinsurance. The share of ceded reinsurance, determined based
on reinsurance treaties, is identified in the income statement under
separate items for ceded reinsurance income and expense.
In accordance with IAS 19, these obligations are measured using
the Projected Unit Credit Method on the basis of a set of actuarial,
financial and demographic assumptions. This method consists in
attributing a unit of benefit entitlement to each period of service of
the employee. This unit is calculated on the basis of the discounted
present value of the future benefit.
The share of reinsurers in reserves is recognised as an asset.
No reinsurance contract falls under the scope of IFRS 9.
Accepted reinsurance
Calculations of retirement benefits and future employee benefits are
based on assumptions regarding the discount rate, the employee
turnover rate, the rate of salary and social security costs increase,
drawn up by the management (see note 9.3).
Accepted reinsurance is recognised treaty by treaty, on the basis of
information provided by the cedants, or estimated in the event of
receipt of incomplete information. Accepted reinsurance contracts
are recognised as direct insurance contracts.
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Notes to the consolidated financial statements
Discount rates are determined based on the average duration
of the obligation, that is to say the unweight average of durations
calculated between the date of valuation and the date of payment
weighted for employee turn-over assumptions. The underlying used
is the discount rate in reference to the iBoxx AA index.
LONG-TERM EMPLOYEE BENEFITS
Long-term employee benefits are employee benefits, other than
post-employment benefits and termination benefits, but not fully due
to employees within twelve months after the end of the reporting
period in which the related services were rendered.
In accordance with IAS 19 revised, Crédit Agricole Assurances
recognises all actuarial gains or losses in other comprehensive
income. Actuarial gains and losses consist of adjustments relating to
experience (difference between the estimated and actual result) and
the effect of changes made to actuarial assumptions.
This particularly concerns bonuses and other deferred compensation
paid twelve months or more after the end of the reporting period
in which they were acquired, but which are not indexed on equity
instruments
The measurement method is similar to that used by the Group for
post-employment benefits falling under the defined benefit plans
category.
The expected rate of return on plan assets is determined on the basis
of the discount rates used to measure the defined benefit obligation.
The difference between the expected return and the actual return
on plan assets is stated as gains and losses recognised directly in
non-transferable equity.
Share-based payments (IFRS 2)
The IFRS
2 standard Share-based payment specifies the
The amount of the defined benefit liability is equal to the present value
of the defined benefit obligation at the reporting date, calculated
according to the actuarial method recommended by IAS 19; less,
where appropriate, the fair value of the plan assets held to cover this
obligation. Such assets may be represented by a qualifying insurance
policy issued by an insurer that is not a related party. Where the
obligation is entirely covered by a policy corresponding exactly, in
its amount and period, to all or part of the benefits to be paid under
the plan, the fair value of this policy is considered to be that of the
corresponding obligation (that is, the amount of the corresponding
actuarial liability). In the particular case where obligations are covered
by an insurance policy issued by a consolidated entity, they are not
offset in liabilities by the associated assets, which are recognised
separately as assets.
measurement of share-based payment transactions in the income
statement and balance sheet of the company. This standard applies
to transactions entered into with employees and more precisely to:
zzequity-settled share-based payment transactions;
zzcash-settled share-based payment transactions.
Share-based payment plans initiated by Crédit Agricole Assurances
Group that are eligible for IFRS 2 are mainly transactions settled
in equity instruments (stock options, free share allocation plans,
variable compensation settled in indexed cash or in shares, etc.).
Granted options are measured at grant date at their fair value mainly
according to the Black Scholes model. These are recognised as
expenses under the heading “staff costs” with an ongoing balancing
entry in an equity account over the vesting period.
For non-covered obligations,
a provision aimed at covering
termination benefits is recognised as a liability under the heading
“Provisions”. This provision equals the amount of the obligations
relating to employees of entities within the Crédit Agricole Assurances
Group, in service at the end of the reporting period and covered by
the Collective Employment Agreement of the Crédit Agricole Group
that came into force on 1 January 2005.
The expense relative to share-based payment plans settled in
Crédit Agricole S.A. equity instruments is recognised in the financial
statements of the entities employing the plan beneficiaries. The
impact is included in staff costs against an increase in consolidated
reserves (Group share).
Current and deferred tax (IAS 12)
A provision aimed at covering the cost of early departures is also
included under the heading “Provisions”. This provision covers the
present value of the additional cost resulting from the various early
departure agreements signed by Crédit Agricole Group entities
which allow employees reaching the required age to be exempt from
their service.
In accordance with IAS 12, income tax includes all taxes based on
income, whether current or deferred.
6
IAS 12 defines the current tax liability as “the amount of income taxes
payable (recoverable) in respect of the taxable profit (tax loss) for a
period.” Taxable profit is the profit (loss) for a period determined in
accordance with the rules established by the taxation authorities.
Lastly, supplementary retirement obligations, which generate
obligations for the companies concerned, are subject to provisions
determined from the actuarial debt representing these obligations.
These provisions are also recognised as liabilities on the balance
sheet under the heading “Provisions” (see note 9.3).
The taxation rates and rules applicable for the determination of the
current tax liability are those in forcein each of the countries in which
subsidiaries of Crédit Agricole Assurances are based.
The current tax liability includes all income taxes, payable or
recoverable, whose payment is not subject to the completion of
future transactions, even if payment is spread over several periods.
Defined contribution plans
There are various mandatory retirement plans to which “employer”
companies contribute. Plan assets are managed by independent
organisations and the contributing companies have no legal or
constructive obligation to pay additional contributions if the plans do
not have sufficient assets to provide all the benefits corresponding
to services rendered by employees during the current and prior
reporting years. As a result, Crédit Agricole Assurances has no
liabilities in this respect other than the contributions to be paid for
the past reporting period (see note 9.2).
The current tax liability must be recognised as a liability until it is paid.
If the amount already paid in respect of current and prior periods
exceeds the amount due for these periods, the excess shall be
recognised as an asset.
In addition, certain transactions conducted by the entity may have
tax consequences not taken into account in the determination of the
current tax liability. Differences between the carrying amount of an
asset or liability and its tax base are defined by IAS 12 as temporary
differences.
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Notes to the consolidated financial statements
6
The standard requires the recognition of deferred tax assets and
liabilities in the following cases:
z or on different taxable entities which intend either to settle current
tax liabilities and assets on a net basis, or to realise the assets
and settle the liabilities simultaneously, in each future period in
which significant amounts of deferred tax liabilities or assets are
expected to be settled or recovered.
zza deferred tax liability shall be recognised for all taxable temporary
differences between the carrying amount of an asset or liability and
its tax base, except to the extent that the deferred tax liability arises
from:
Tax risks relating to income tax result in the recognition of a current
tax receivable or liability when the probability of receiving the asset
or paying the liability is considered more likely than not. These risks
are also taken into account in evaluating current and deferred tax
assets and liabilities.
z the initial recognition of goodwill,
z the initial recognition of an asset or a liability in a transaction that
is not a business combination and affects neither accounting
profit nor taxable profit (tax loss) at the transaction date;
Interpretation IFRIC 23 concerning the valuation of uncertain tax
positions applies if an entity has identified one or more uncertainties
about the positions taken concerning its taxes. It also provides
clarification on making estimates:
zza deferred tax asset shall be recognised for all deductible temporary
differences between the carrying amount of an asset or liability and
its tax base, to the extent that it is probable that a taxable profit will
be available against which these deductible temporary differences
can be allocated;
zzanalysis must be based on 100% detection by the tax authorities;
zzthe tax risk must be recognised in liabilities if it is more likely than
unlikely that the tax authorities will question the treatment applied,
for an amount reflecting managements best estimate;
zza deferred tax asset shall also be recognised for the carry-forward
of unused tax losses and unused tax credits to the extent that it is
probable that future taxable profit will be available against which the
unused tax losses and unused tax credits can be allocated.
zzif the probability of repayment by the tax authorities is more than
50%, a receivable should be recognised.
The tax rates used are those applicable in each country.
Tax credits on income from receivables and securities portfolios,
when effectively used in the settlement of income tax due for the
reporting period, are recognised under the same heading as the
income to which they relate. The corresponding tax expense is
maintained under the “Income tax” heading in the income statement.
Deferred tax assets and liabilities are not discounted to present value.
When taxable, unrealised capital gains on securities do not generate
taxable temporary differences between the carrying value of the
asset and the tax base. They do not therefore give rise to the
recognition of deferred taxes. Where the securities in question are
classified in the category of financial assets at fair value through other
comprehensive income, unrealised gains or losses are recognised in
equity. Thus, the actual tax expense or tax reduction incurred by the
entity in relation to these unrealised gains or losses is reclassified by
deduction of the latter.
Foreign currency transactions (IAS 21)
On the reporting date, assets and liabilities denominated in foreign
currencies are translated into euros, the Crédit Agricole Assurances
Groups operating currency.
In accordance with IAS 21, a distinction is made between monetary
(e.g.: debt instruments) and non-monetary items (e.g.: equity
instruments).
In France long-term capital gains on thesale of equity investments,
as defined by the General Tax Code, are exempt to tax; with the
exception of 12% of long-term capital gains that are taxed at the
normally applicable rate. Accordingly, unrealised gains recognised
at the end of the year generate a temporary difference requiring the
recognition of deferred tax on this share.
Foreign-currency denominated monetary assets and liabilities are
translated at the closing rate. The resulting translation adjustments
are recorded in the income statement. There are three exceptions
to this rule:
Under IFRS 16 Leases, a deferred tax liability is recognised on the
right of use and a deferred tax asset on the rental debt for leases for
which the Group is a lessee.
zzfor debt instruments at fair value through other comprehensive
income, the component of the foreign exchange difference relating
to the amortised cost is recognised through profit or loss; the rest
is recognised in other comprehensive income (items that can be
reclassified);
Current and deferred tax is recognised in net income for the financial
year, unless the tax arises from:
zzeither a transaction or event which is recognised directly in other
comprehensive income, in the same or a different period, in which
case it is directly credited or debited in other comprehensive
income;
zzexchange differences on items that qualify as hedging instruments
in a cash flow hedge or that are part of a net investment in a foreign
operation, are recognised in other comprehensive income (items
that can be reclassified);
zzor a business combination.
zzfor financial liabilities designated at fair value through profit or loss,
the exchange differences linked to credit risk fair value variations
are recognised in other comprehensive income (items that cannot
be reclassified).
Deferred tax assets and liabilities are offset against each other if,
and only if:
zzthe entity has a legally enforceable right to offset current tax assets
against current tax liabilities; and
The treatment of non-monetary items varies according to the nature
of these items:
zzthe deferred tax assets and the deferred tax liabilities relate to
income taxes levied by the same taxation authority:
zzitems at historical cost are measured using the exchange rate at the
transaction date;
z either on the same taxable entity,
zzitems at fair value are measured using the exchange rate at the end
of the reporting period.
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Notes to the consolidated financial statements
Exchange differences on non-monetary items are recognised:
payments include fixed rents, variable rents based on a rate or
index, and payments that the lessee expects to pay as residual
value guarantees, purchase options or early termination penalties.
Variable rents that are not based on an index or rate and the non-
deductible VAT on rents are excluded when calculating the debt and
are recognised under “operating expenses”.
zzin profit or loss when the gain or loss on the non-monetary item is
recognised in profit or loss;
zzin other comprehensive income (items that cannot be reclassified)
if the gain or loss on the non-monetary item is recognised in other
comprehensive income (items that cannot be reclassified).
The discount rate applicable to the calculation of the right-of-use
asset and the lease liability is, by default, the lessees marginal
rate of indebtedness over the term of the contract on the date of
signature of the contract, when the implicit rate cannot easily be
established. The marginal rate of indebtedness takes account of the
rent payment structure. It reflects the terms of the lease (duration,
guarantee, economic environment, etc.). The Group has applied
the IFRS ICs decision of 17 September 2019 since IFRS 16 was
implemented (this decision has no impact).
Lease (IFRS 16)
The Group may be the lessor or lessee of a lease.
LEASES FOR WHICH THE GROUP IS THE LESSOR
Leases are analysed in accordance with their substance and financial
reality. They are classified as finance leases or operating leases.
In the case of finance leases, they are considered equivalent to a
capital sale to the lessee financed by a credit granted by the lessor.
The analysis of the economic substanceof finance leases leads the
lessor to:
The rental expense is broken down into interest and principal.
The right of use of the asset is valued at the initial value of the lease
liability plus the initial direct costs, advance payments and restoration
costs. It is amortised over the estimated term of the contract.
zzremove the leased asset from the balance sheet;
The lease liability and the right of use may be adjusted in the event
of amendment to the lease, re-estimation of the lease period or rent
review related to the application of indices or rates.
zzrecord a financial debt for the customer under “financial assets
at amortised cost” for a value equal to the present value at the
contracts implicit rate of the rental payments due to the lessor
under the lease, plus any non-guaranteed residual value owed to
the lessor;
Deferred taxes are recognised as temporary differences in right-of-
use assets and rental liabilities by the lessee.
zzrecognise deferred taxes for temporary differences relating to the
In accordance with the exception set out in the standard, short-term
leases (initial term of less than twelve months) and leases for which
the new value of the leased asset is low are not recognised on the
balance sheet; the corresponding leasing expenses are recorded
on a straight-line basis in the income statement under “operating
expenses”.
financial debt and the net carrying value of the leased asset;
zzbreak down the rental income into interest and principal.
In the case of operating leases, the lessor recognises the leased
assets under “property, plant equipment” or “Investment property”
depending on the nature of the asset leased on the assets side of
its balance sheet and records the rental income on a straight-line
basis under “income from other activities” or “Investment Income” in
the income statement depending on the nature of the asset leased.
In accordance with the standard, the Group does not apply IFRS 16
to leases of intangible assets.
Revenue from contracts with customers (IFRS 15)
LEASES FOR WHICH THE GROUP IS THE LESSEE
Fee and commission income and expenses are recognised in
profit or loss based on the nature of services with which they are
associated.
Leases are recognised in the balance sheet on the date on which
the leased asset is made available. The lessee records an asset
representing the right of use of the leased asset under “property, plant
equipment” over the estimated term of the contract and a liability
representing the rental payment obligation under “miscellaneous
liabilities” over the same term.
6
Fees and commissions that are an integral part of the effective yield
on a financial instrument are recognised as an adjustment to the
yield on the instrument and included in its effective interest rate.
The lease period of a contract corresponds to the non-cancellable
term of the lease adjusted for the contract extension options that the
lessee is reasonably certain to exercise and the termination option
that the lessee is reasonably certain not to exercise.
The recognition of other types of fees and commissions in profit or
loss must reflect the rate of transfer to the customer of the control of
the goods or services sold.
The income from a transaction associated with the provision of
services is recognised at the time of transfer of control of the service
to the customer, if this can be reliably estimated. This transfer may
occur as the service is provided (ongoing service) or on a specific
date (one-off service).
In France, the term used for the “3/6/9” commercial leases is
generally nine years with an initial non-cancellable period of three
years. The Group applied a duration corresponding to the first post
5-year exit option, this being the reasonably certain duration of a
lease. This duration is applied in most cases when initiating French
commercial leases. The main exception is in the case of a lease in
which intermediate triennial exit options have been waived (e.g. in
return for a rent reduction). In this case, the duration of the lease is
still nine years. This 5-year period is also applied to leases extended
by tacit agreement.
zzFee and commission income from ongoing services is recognised
in profit or loss according to the degree of progress of the service
provided.
zzFee and commission income paid or received as compensation for
one-off services is recognised in profit or loss, in its entirety, when
the service is provided.
The lease liability is recognised for an amount equal to the present
value of the rental payments over the term of the contract. Rental
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Notes to the consolidated financial statements
6
Fee and commission income payable or receivable and contingent
upon the achievement of a performance target is recognised for the
amount at which it is highly probable that the income thus recognised
will not later be subject to a significant downward adjustment upon
resolution of the contingency. These estimates are updated at the
end of each reporting period. In practice, this condition can result
in the deferred recognition of certain items of performance-related
fee and commission income until the expiry of the performance
assessment period and until such income has been definitively
acquired.
A discontinued operation is a component of the Group that either
has been disposed of or is classified as held for sale and is in one of
the following situations:
zzit represents a separate major line of business or geographical area
of operations;
zzit is part of a single coordinated plan to dispose of a separate major
line of business or geographical area of operations; or
zzit is a subsidiary acquired exclusively with a view to resale.
The following are presented on a separate line of the income
statement:
Within the Crédit Agricole Assurances Group, revenues falling under
the scope of IFRS 15 mainly concern revenues linked to investment
contracts without discretionary participation features (commissions
retrocessions).
zzthe net post-tax profit or loss of discontinued operations until the
disposal date;
zzthe post-tax gain or loss resulting from the disposal or the
measurement at fair value less costs of sale of the assets and
liabilities constituting discontinued operations.
Analysis of general expenses by function
In accordance with paragraph 99 of IAS
1 and the ANC
recommendation No. 2013-R-05 of 7 November 2013, general
expenses are analysed by function.
Consolidation principles and policies
(IFRS 10, IFRS 11 and IAS 28)
Thus, in the consolidated income statement of the Group, general
expenses are presented according to the following functions:
zzacquisition and similar expenses;
zzclaims handling expenses;
zzinvestment management expenses;
zzadministrative expenses;
Consolidation scope
The consolidated financial statements include the financial
statements of Crédit Agricole Assurances and of all companies
over which, in accordance with the provisions of IFRS 10, IFRS 11
and IAS 28, Crédit Agricole Assurances has control, joint control, or
significant influence.
zzother technical expenses;
zzother non-technical expenses.
PRINCIPLE OF CONTROL
The analysis of expenses by nature is presented under the following
headings:
In accordance with international accounting standards, all the entities
under control, joint control or significant influence are consolidated,
provided that they do not fall within the scope of the exclusions
mentioned thereafter.
zzstaff costs;
zzcommissions;
zztaxes;
Crédit Agricole Assurances is presumed to control an entity if it is
exposed, or has rights, to variable returns from its involvement with
the entity, and if it is able to use its power over this entity to affect
those returns. For the purpose of assessing this principle of power,
only substantive (voting or contractual) rights shall be considered.
Rights are substantive if their holder is able in practice to exercise
them when making decisions concerning the entitys relevant
activities.
zzother.
Non-current assets held for sale and discontinued
operations (IFRS 5)
A non-current asset (or disposal group) is classified as held for sale
if its carrying amount will be recovered principally through a sale
transaction rather than through continuing use.
Control over a subsidiary governed by voting rights is determined
when the voting rights held give Crédit Agricole Assurances the
current ability to direct the subsidiarys relevant activities. Crédit
Agricole Assurances generally controls the subsidiary if it holds,
directly or indirectly through subsidiaries, more than half of the
existing or potential voting rights of an entity, unless it can be clearly
demonstrated that such ownership does not allow it to direct the
relevant activities. Crédit Agricole Assurances also has control
over an entity if it holds half or less than half of the voting rights,
including potential voting rights, of an entity, but in practice has the
capacity to direct the relevant activities on its own, in particular due
to the existence of contractual arrangements, the relative size of
the investors holding of voting rights relative to the dispersion of
holdings of the other vote holders, or other facts and circumstances.
For this to be the case, the asset (or disposal group) must be
available for immediate sale in its present condition and its sale must
be highly probable.
The assets and liabilities concerned are recognised separately on
the balance sheet under the headings “Assets held for sale including
discontinued operations” and “Liabilities held for sale including
discontinued operations”.
These non-current assets (or disposal groups) classified as held for
sale are measured at the lower of their carrying amount and their fair
value less costs of sale. In case of unrealised loss, an impairment is
recognised in profit or loss. In addition, such assets are no longer
depreciated from their classification as held for sale.
Control over a structured entity is not determined by the percentage of
voting rights that by nature have no impact on the returns generated
by the entity. Analysis of control takes contractual arrangements into
account, and also the involvement and decisions of Crédit Agricole
Assurances in the creation of the entity, arrangements entered into
at inception and risks incurred by Crédit Agricole Assurances, rights
If the fair value less costs of sale of the disposal group is lower
than its carrying amount less impairment of non-current assets, the
difference is allocated to the other assets of the disposal group,
including financial assets, and recognised in the net income of
assets held for sale.
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Notes to the consolidated financial statements
resulting from agreements that give the investor the power to direct
the relevant activities solely under specific circumstances, as well
as other facts or circumstances that indicate that the investor has
the ability of directing the entitys relevant activities. If there is an
investment mandate in force, the scope of the decision-making
authority relating to the delegation of power over the entity to
the manager, as well as the remuneration to which it is entitled in
accordance with the contractual agreements, are analysed in order
to determine whether the manager is acting as an agent (delegated
power) or principal (for its own account).
In the event of additional acquisitions or partial disposals, with the
maintenance of joint control or significant influence, Crédit Agricole
Assurances recognises:
zzin the case of an increase in ownership interest held, additional
goodwill;
zzin the case of a decrease in ownership interest held, a gain or loss
on disposal/dilution through profit or loss.
Furthermore, for the recognition of its participation in certain entities
on which it has a significant influence, the Group applies the
exemption of the equity method as permitted by IAS 28 § 18. This
measurement exemption allows an entity to elect to measure at fair
value through profit or loss an investment in an associate or a joint
venture, that is held by, or indirectly held through, an entity that is a
venture capital organisation, or a mutual fund, unit trust and similar
entities including investment-linked insurance funds.
Thus, when decisions relating to the entitys relevant activities are to
be taken, the factors to consider in determining whether an entity
is acting as agent or principal, are the following: the scope of the
decision-making authority relating to the delegation of power over
the entity to the manager, the remuneration to which it is entitled
in accordance with the contractual agreements, and also the
substantive rights held by the other parties involved in the entity that
may affect the ability of the decision-maker, and the exposure to
variability of returns from other interests held in the entity.
Restatement and elimination of Intragroup
transactions
Joint control is exercised if there is a contractually agreed sharing
of control over an economic activity. Decisions affecting the entitys
relevant activities require the unanimous consent of the parties
sharing control.
Where necessary, financial statements are restatedto harmonise the
valuation methods applied to consolidated companies.
The impact of Group internal transactions on the consolidated
balance sheet and income statement is eliminated for fully
consolidated entities.
In traditional entities, significant influence results from the power to
participate in the financial and operating policy decisions of an entity
without controlling the latter. Crédit Agricole Assurances is presumed
to have significant influence if it holds, directly or indirectly through its
subsidiaries, 20% or more of the voting rights of an entity.
Capital gains or losses arising from intra-group asset transfers
are eliminated; any potential impairment measured at the time of
disposal in an internal transaction is recognise.
Translation of foreign subsidiaries’ financial
statements (IAS 21)
EXCLUSIONS FROM THE CONSOLIDATION SCOPE
In accordance with the provisions of IAS 28, minority interests held
by entities for which the option allowed by article 18 of this standard
has been used, are excluded from the consolidation scope insofar
they are classified as financial assets at fair value through profit or
loss.
The financial statements of entities representing a “foreign operation”
(subsidiary, branch, associate or joint venture) are converted into
euros in two steps:
zzif applicable, the local currency in which the financial statements are
prepared is converted into the functional currency (currency of the
main business environment of the entity). The conversion is made
as if the information had been recognised initially in the functional
currency (same conversion principles as for foreign currency
transactions here above);
Consolidation methods
The consolidation methods are defined respectively by IFRS 10 and
IAS 28. They reflect the nature of control exercised by Crédit Agricole
Assurances over the entities that can be consolidated, whatever
their activity and whether or not they are incorporated:
6
zzthe functional currency is converted into euros, the currency in
which the Groups consolidated financial statements are presented.
Assets and liabilities, including goodwill, are converted at the closing
exchange rate. Equity items, such as share capital or reserves, are
converted at their historical foreign exchange rates. Income and
expenses included in the income statement are converted at the
average exchange rate for the period. Foreign exchange impacts
resulting from this conversion are recognised as a separate
component of shareholders’ equity. In the event of exit from the
foreign operation (disposal, repayment of capital, liquidation,
discontinuation of activity) or in the event of deconsolidation due
to a loss of control (even without disposal), these conversion
differences are recognised in the income statement when the result
of exit or loss of control is recognised.
zzfull consolidation for entities under control, including entities with
different accounting structures, even if their activity is not an
extension of that of Crédit Agricole Assurances;
zzthe equity method, for entities under significant influence and under
joint control.
Full consolidation consists in substituting the assets and liabilities of
each subsidiary for the value of shares held. Non-controlling interests
in equity and income are recognised separately in the consolidated
balance sheet and income statement.
Non-controlling interests are as defined by IFRS 10 and include
instruments that are present ownership interests and which entitle
to a share of net assets in the event of liquidation together with
other equity instruments issued by the subsidiary and not held by
the group.
Business combinations - goodwill
The equity method consists in substituting the Groups share in
equity and income of concerned entities for the value of shares held.
GENERAL PRINCIPLES
Business combinations are accounted for using the acquisition
method in accordance with IFRS 3, except for business combinations
under common control (in particular mergers of Regional Banks),
which are excluded from the field of application of IFRS 3. Pursuant
Changes in the carrying amount of these securities take changes in
goodwill into account.
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Notes to the consolidated financial statements
6
to IAS 8, these transactions are entered at carrying amount using the
pooling of interests method, with reference to US standard ASU805-
50 which seems to comply with the IFRS general principles.
Costs directly attributable to the combination in question are
recognised in expenses, separately from the combination. If the
transaction has a very high probability of being completed they are
recognised under the heading “Net gains or losses on other assets”,
otherwise they are recognised under “Other operating costs”.
On the date on which control is obtained, the identifiable assets,
liabilities and contingent liabilities of the acquiree which meet
the recognition conditions of IFRS 3 are recognised at fair value.
However, as allowed under IFRS 4 for the acquisition of an insurance
company, the liabilities relating to the life insurance contracts or
investment contracts with discretionary participation features
acquired are maintained at their carrying amount on the balance
sheet of the acquiree (after harmonisation with Crédit Agricole
Assurances measurement methods if necessary) and the value of
these portfolios of contracts is recognised in assets and amortised
over the period of payment of profits. This portfolio value represents
the present value of future profits on the contracts acquired and
corresponds to the difference between the fair value of contracts
and their carrying amount.
The difference between the sum of the acquisition cost and non-
controlling interests, and the net balance, at the acquisition date, of
identifiable assets acquired and liabilities assumed measured at fair
value, is recognised, where positive, as an asset in the consolidated
balance sheet, under the heading “Goodwill” where the acquiree
is fully consolidated, and under the heading “Investments in equity
affiliates” where the acquiree is consolidated by the equity method. If
this difference is negative, it is immediately recognised through profit
or loss.
Goodwill is recognised on the balance sheet at its initial cost
denominated in the acquirees currency and translated at the closing
exchange rate.
No restructuring liability is recognised as a liability of the acquiree
unless the latter, at the acquisition date, is obliged to carry out this
restructuring.
In the event of a business combination achieved in stages, the
acquirers previously held equity interest in the acquiree shall be
remeasured at its acquisition-date fair value through profit or loss,
and goodwill is computed only once, on the basis of the acquisition-
date fair value of the assets acquired and liabilities assumed.
Price adjustment clauses are recognised at fair value, even if their
realisation is not probable. Subsequent changes in fair value of
the clauses, which have the characteristics of financial debt, are
recognised in profit or loss. Only those price adjustment clauses
relating to operations where the acquisition of control took place
before 31 December 2009 may still be recognised against goodwill,
as such transactions were initially recognised under non-revised
IFRS 3 standard (2004).
Subsequent measurement of goodwill is described in the note on
accounting principles and methods.
In the event of an increase in Crédit Agricole Assurances’ ownership
interest in an entity over which it already exercises exclusive
control, the difference between the acquisition cost and the share
of net assets acquired is recognised as a reduction in the heading
“Consolidated reserves, Group share”. Symmetrically, in the event
of a reduction in the ownership interest held by the Group in an
entity remaining exclusively controlled, the difference between the
disposal price and the carrying amount of the share in net assets
sold is also recognised directly in the Group share of consolidated
reserves. Costs relating to such transactions are recognised in other
comprehensive income.
The non-controlling interests that are shares of current interests
giving rights to a share of the net assets in the event of liquidation
may be measured, at acquirers choice, in two ways:
zzat fair value at the acquisition date;
zzat the share of the identifiable assets and liabilities of the acquired
company revalued at fair value.
This option may be exercised on an acquisition-by-acquisition basis.
In the event of a loss of control, the result of the disposal is calculated
for the entirety of the entity sold and any residual investment share
retained is recognised in the balance sheet at its fair value at the date
of loss of control.
The balance non-controlling interests (equity instruments issued by
the subsidiary and not held by the Group) should be recognised for
its fair value on the date of acquisition.
The initial measurement of assets, liabilities and contingent liabilities
may be adjusted within a maximum period of twelve months from
the acquisition date.
BUSINESS COMBINATIONS OF ENTITIES UNDER COMMON
CONTROL
This type of combination applies to entities that are already controlled
by the group. In this event, transfers and sales are not recognised at
fair value but at their net carrying amount in the consolidated financial
statements of the parent at the date of the combination, provided
such values were established in accordance with IFRS standards.
Existing goodwill in the Groups accounts at this date is maintained
in the same manner as other assets.
Some transactions relating to the acquired entity are recognised
separately from the business combination. This applies primarily to:
zztransactions that in effect settle a pre-existing relationship between
the acquirer and the acquiree;
zztransactions that remunerate employees or former owners of the
acquiree for future services;
This strict application results in summing the equity accounts of the
various entities concerned. If the transaction price is different from
the net carrying amount of the acquirees, this method results in
recognising the difference directly in consolidated reserves without
recognising any additional goodwill.
zztransactions that reimburse the acquiree or its former owners for
paying the acquirers acquisition related costs.
These separate transactions are generally recognised in profit or loss
at the acquisition date.
The constitution of Crédit Agricole Assurances in 2008, as a result
of the restructuring of the insurance activities of the Crédit Agricole
Group, was conducted under this principle.
The transferred consideration at the time of a business combination
(the acquisition cost) is measured as the total of fair values transferred
by the acquirer, on the date of acquisition in exchange for control
of the acquired entity (for example: cash, equity instruments, etc.).
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
172
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
NOTE 2
Major structural transactions and material events during
the period
Exceptional contribution paid by top-up health
insurance organisations to cover costs relating to
managing the Covid-19 pandemic
Health and economic crisis relating
to Covid-19
In the context of the health crisis relating to Covid-19, the
Crédit Agricole Assurances Group took action to deal with this
unprecedented situation. To assist customers whose business was
affected by the virus, the Group played an active role in measures to
support the economy.
Articles 3 and 13 of the 2021 SocialSecurity Funding Act introduced
an exceptional contribution in respect of 2020 and 2021 to cover
expenses relating to managing the Covid-19 pandemic for the
organisations mentioned in Article L. 862-4-I of the French Social
Security Code.
Outreach measures inspired by its mutualist roots
In keeping with the accounting treatment applied under French
GAAP (recognition of the exceptional contribution as a claims
reserve pursuant to ANC regulation no. 2020-11), the entire
amount of this exceptional contribution is recognised under “Claims
expenses” in the income statement in the amount of €21.6 million as
at 31 December 2020 net of the share borne by Pacificas partner
banks through a reduction in the commissions paid to them.
The Crédit Agricole Assurances Group played an active role in the
outreach measures initiated by the insurance sector to deal with the
consequences of the crisis.
For example, the Crédit Agricole Assurances Group provided
a support programme inspired by its mutualist values, allowing
its business customers to cope with loss of business due to the
health crisis but not covered by their usual insurance. This support
programme resulted in the payment to all Pacifica and La Médicale
customers holding a multi-risk business insurance policy suffering
a loss of business of a sum corresponding to a flat-rate estimate
of the loss of income for the sector concerned during the period.
These measures had an impact on the item “Claims expenses” in
the income statement of €236.4 million as at 31 December 2020.
They were partly covered by Pacificas network of partner banks and
La Médicales general insurance agents (€102.5 million) by means
of a reduction in the amount of commission fees paid to them by
these entities.
Subordinated debt issue
On 17 July 2020, Crédit Agricole Assurances issued €1 billion of
10-year redeemable subordinated notes (with a fixed annual interest
rate of 2.00% until it matures in 2030) for institutional investors.
Subordinated debts redemption
After obtaining the approval of the Autorité de Contrôle Prudentiel et
de Résolution, Crédit Agricole Assurances redeemed the redeemable
subordinated notes subscribed by Crédit Agricole S.A. in the amount
of €1 billion on 16 October 2020.
To support vulnerable people (such as pregnant women in their third
trimester and people on long-term sick leave) signed off work for
preventive reasons in accordance with national health insurance
recommendations, La Médicale also covered daily indemnity
payments for these contracts. This measure applies up to a limit
of 21 days off work, subject to the same conditions as being
signed off work by a doctor due to illness. La Médicales death
disability contract also applies in accordance with the cover taken
(fixed allowances and excess, excluding general expenses). This
measure had an impact on the item “Claims expenses” in the income
statement of €7.8 million as at 31 December 2020.
Creation of new Polish subsidiary
CA Zycie TU S.A.
On 27 July 2020, Crédit Agricole Assurances created a new Polish
subsidiary, CA Zycie TU S.A., to offer life insurance products. These
will be sold directly via the CA Bank Polska network. Crédit Agricole
Assurances is already present in Poland via its subsidiary Crédit
Agricole Towaraystow Ubezpieczen (CATU) and will continue to
support CA Bank Polska in its strategy of developing retirement and
unit-linked products that were missing from its life insurance range.
6
In addition, the Group contributed €38.6 million to the insurance
sectors total participation of €400 million in the solidary fund for
small and independent businesses set up by the public authorities.
This contribution is recognised under “Other current operating
income and expenses” in the income statement.
Additional acquisition of GNB Seguros
shares
On 5 October 2020, Crédit Agricole Assurances acquired 25% of
Portuguese non-life insurance company GNB Seguros from Novo
Banco, thereby increasing its stake in GNB Seguros to 100%.
Lastly, the Crédit Agricole Assurances Group contributed €5 million
to the €20 million solidarity fund created by the Crédit Agricole Group
to help the elderly. This fund serves to finance emergency equipment
(essential equipment for care staff working in nursing homes or home
care services, tablet computers to allow elderly people in retirement
homes to stay in contact with their relatives), as well as local projects
initiated by local operators to support elderly people in nursing
homes or receiving care at home. This contribution is recognised
under “Other current operating income and expenses” in the income
statement.
The acquisition also includes a 22-year non-life insurance distribution
agreement between Novo Banco and GNB Seguros concerning the
distribution of GNB Seguros policies in Portugal.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
Assistance, which will become the assistance partner of the Credit
Agricole Groups insurance companies (Predica, Pacifica, CAMCA,
La Médicale),
Assistance partnership with Europ
Assistance in France
On 22 October 2020, Crédit Agricole Assurances and Europ
Assistance signed
a partnership agreement that resulted in
January 2021 in the acquisition by Pacifica (Crédit Agricole
Assurances’ property casualty insurance subsidiary) of a 50%
stake in Europ Assistance France, the main services entity of Europ
Assistance, in relation to the groups expertise and resources in the
French market.
Acquisition of LCL home loans
At the end of November 2020, Crédit Agricole Assurances acquired
a portfolio of home loans originated by LCL in the amount of
€463 million. This is the first deal structured by CACIB as part of
a programme carried out via a dedicated fund: the FCT Amundi
French Mortgage fund.
As of January 2022, Crédit Agricole Assurances and its subsidiaries
will assign all their assistance activities in France to Europ
NOTE 3
Subsequent events
There were no significant events between the reporting date on 31 December 2020 and the date on which the Board of Directors approved
the financial statements.
NOTE 4
Financial management, exposure to risk and management
of capital
4.1 Financial management
The Asset Liability Management (ALM) and Corporate Finance
functions of Crédit Agricole Assurances have the responsibility for
organising financial flows within the Crédit Agricole Assurances
Group, for the definition and implementation of financing rules, the
allocation of equity, the management of assets and liabilities and the
oversight of the prudential ratio.
Management of risks is conducted by the Group Risk and Permanent
Controls department of Crédit Agricole Assurances, in cooperation
with the Group Risk Management department of the Crédit Agricole
S.A. Group (DRG). This department is responsible for coordinating
the management of financial risk, credit risk and the operating risk
of subsidiaries.
They define and ensure the consistency of the Crédit Agricole
Assurances Groups financial management.
The description of these systems together with narrative
information is included in the Universal Registration Document,
in the “Risk factors and risk management procedures” part, as
allowed under IFRS 7. The risk exposure of the Crédit Agricole
Assurances Group are presented in the risk factors (Universal
Registration Document, part 5).
4.2 Capital management and solvency margin
Applicable regulations for entities within the Crédit Agricole
Assurances Group, in France and elsewhere, require that each
insurance company maintains a minimum solvency ratio, the main
purpose of which is the protection of the policyholder.
As at 31 December 2020, the eligible equity consisted primarily of
the following:
zzconsolidated shareholders’ equity;
zzremeasurement at fair value of financial assets and liabilities
As at 31 December 2020, the Crédit Agricole Assurances Group
and each of its individual subsidiaries met their solvency obligations.
measured at amortised cost;
zzeligible subordinated debt;
The various items considered by the Group as available capital are
determined in accordance with the rules applicable under Solvency II.
zzremeasurement of the technical liabilities corresponding to the sum
of better estimations of provisions and margin for risks;
zzdeduction of intangible assets.
The calculation of the adjusted solvency ratio is submitted to the
Autorité de Contrôle Prudentiel et de Résolution, which is responsible
for the application of these directives in France.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
174
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
NOTE 5
Segment information
In accordance with IFRS 8, the information presented is based
on the internal reporting used by the Executive Committee for
the management of the Crédit Agricole Assurances Group, the
evaluation of performance and the allocation of resources to the
operating sectors identified.
“Non-life - France” covers mainly motor, household, agricultural,
life accident insurance products and health sold in France.
“Creditor insurance” covers creditor insurance activities in France
(with the exception of those conducted by Predica which are
included in the life - France segment) and abroad.
The operating sectors presented in the internal reporting correspond
to the Groups specialised businesses.
“International” covers the life and non-life insurance activities
conducted outside France.
Within Crédit Agricole Assurances, businesses are organised into 5
operating segments.
“Other” covers primarily holding company activities and reinsurance.
The geographical analysis of segment information is based on the
location of the accounting recognition of activities.
“Life - France” covers the life insurance, savings, retirement and
provident insurance operations conducted by the French entities of
the Group.
5.1 Income statement by segment
31/12/2020
Creditor
Insurance
1,069
(43)
Non-life
(in € millions)
Life France
19,405
-
France International
Other
Intragroup
(432)
-
Total
29,439
(223)
Written premiums
4,882
(183)
4,699
124
4,515
3
-
-
Change in unearned premiums
Earned premiums
19,405
14
4,518
107
1,026
-
-
(432)
(26)
29,216
232
Revenue or income from other activities
Investment income net of expenses
Claims expenses
13
356
29
-
6,872
(22,062)
(26)
50
626
24
(267)
554
7,661
(3,569)
(92)
(4,906)
150
(269)
(25)
(30,223)
(176)
Net reinsurance income or expense
Contracts acquisition costs
(183)
126
(736)
(669)
(271)
(630)
-
(2,180)
Amortisation of values of business in-force
and similar
-
-
-
-
-
-
-
-
Administrative expenses
(1,631)
(407)
(92)
(27)
159
(1,998)
Other current operating income
and expenses
(54)
-
(70)
-
1
-
(10)
-
(125)
-
(238)
-
(496)
-
Other operating income and expenses
Operating income
1,782
(247)
(478)
66
133
(19)
(27)
89
273
(276)
16
(307)
307
-
2,036
(279)
(522)
6
Financing expenses
(29)
(16)
(15)
(17)
Income tax
Profit (loss) after-tax from discontinued
operations
-
1,057
(2)
-
21
-
-
87
(3)
-
57
-
-
13
-
-
-
-
-
-
1,235
(5)
CONSOLIDATED NET INCOME
Non-controlling interests
NET INCOME - GROUP SHARE
1,055
21
84
57
13
1,230
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
175
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
31/12/2019
Non-life
Creditor
(in € millions)
Life France
25,800
-
France International
Insurance
Other
Intragroup
(2,023)
1
Total
36,968
(225)
Written premiums
4,517
(118)
4,400
115
7,563
(6)
1,111
(103)
1,008
-
-
-
Change in unearned premiums
Earned premiums
25,800
(317)
7,557
89
-
(2,022)
(24)
36,743
(124)
Revenue or income from other activities
Investment income net of expenses
Claims expenses
14
322
22
-
14,080
(35,379)
29
104
1,402
(8,712)
157
32
(278)
15,662
(45,546)
(43)
(3,361)
(7)
(286)
(16)
(612)
2,170
(206)
Net reinsurance income or expense
Contracts acquisition costs
(676)
(635)
(266)
-
169
(2,021)
Amortisation of values of business in-force
and similar
-
-
-
-
-
-
-
-
Administrative expenses
(1,476)
(354)
(94)
(28)
96
(1,856)
Other current operating income and
expenses
(81)
-
(65)
-
(24)
-
(7)
-
(21)
-
(217)
-
(416)
-
Other operating income and expenses
Operating income
1,978
(257)
(491)
196
(29)
(58)
109
(19)
(23)
91
338
(232)
(54)
(313)
313
-
2,399
(239)
(647)
Financing expenses
(15)
(22)
Income tax
Profit (loss) after-tax from discontinued
operations(1)
-
1,230
(1)
-
110
-
8
76
(3)
-
54
-
-
51
-
-
-
-
-
8
1,522
(4)
CONSOLIDATED NET INCOME
Non-controlling interests
NET INCOME- GROUP SHARE
1,229
110
73
54
51
1,518
(1) The amount includes the results of CA life Greece.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
176
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
5.2 Balance sheet by segment
31/12/2020
Creditor
Non-life
France International
(in € millions)
Life France
Insurance
Other
Intragroup
Total
872
Goodwill
486
-
70
4
37
279
-
-
Values of business in-force
Other intangible assets
Intangible assets
-
-
-
-
4
218
66
27
68
4
-
383
704
139
74
64
348
4
-
1,259
6,355
-
Investment property
Unit-linked investment property
Financial investments
Unit-linked financial investments
6,276
-
-
-
5
-
-
-
-
1,005
-
-
19,050
-
-
(6,840)
-
295,184
58,705
5,509
-
18,357
15,725
332,265
74,430
Derivative instruments and separated
embedded derivatives
2,070
-
-
-
-
-
2,070
Investments in associates and joint
ventures
4,127
-
-
-
-
-
4,127
Investments from insurance activities
366,362
5,583
34,082
1,010
19,050
(6,840)
419,247
Reinsurer’s share in liabilities arising
from insurance and financial contracts
1,255
622
10,072
355
-
(10,008)
2,296
Operating property and other property,
plant and equipment
130
80
135
-
8
59
-
2
904
-
25
-
-
-
-
-
245
1,099
-
Deferred acquisition costs
Deferred participation assets
Deferred tax assets
1
-
-
-
-
27
-
19
46
Receivables resulting from insurance and
inward reinsurance operations
668
1,976
6
155
-
(88)
2,717
Receivables resulting from ceded
reinsurance operations
2
2
9
45
213
2
51
10
-
64
(3)
-
272
123
Current income tax assets
Other receivables
10,220
11,023
113
604
919
46
123
231
(2,793)
(2,884)
8,313
12,815
Other assets
2,358
1,168
Assets held for sale including
discontinued operations
-
432
-
187
-
598
-
80
-
64
-
-
-
1,361
6
Cash and cash equivalents
TOTAL ASSETS
379,776
8,890
45,735
2,961
19,348
(19,732)
436,978
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
177
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
31/12/2020
Non-life
Creditor
(in € millions)
Life France
28
France International
Insurance
Other
71
Intragroup
-
Total
146
Provisions
35
678
-
12
394
-
214
Subordinated debts
5,671
5,076
1,591
6,667
-
(6,518)
(230)
5,515
2,520
8,035
180,571
Debt to banking establishments
Financing debt
1,139
-
20
6,810
678
6,802
394
234
(6,748)
(128)
Technical liabilities on insurance contracts
161,170
10,658
2,069
Technical liabilities on unit-linked insurance
contracts
54,175
215,345
75,278
-
-
14,198
24,856
16,155
-
-
-
-
-
-
-
-
68,373
248,944
81,552
-
Technical liabilities on insurance
contracts
6,802
2,069
(128)
Technical liabilities on financial contracts
with discretionary participation features
-
-
-
-
-
-
(9,881)
Technical liabilities on financial contracts
without discretionary participation features
-
-
Technical liabilities on unit-linked financial
contracts
4,533
1,636
6,169
Technical liabilities on financial
contracts
79,811
25,468
320,624
522
-
-
17,791
1,284
43,931
3
-
-
-
88
88
23
(9,881)
87,721
26,840
363,505
594
Deferred participation reserve
Technical liabilities
-
(10,009)
-
6,802
36
2,069
10
Deferred tax liabilities
Liabilities towards holders of units in
consolidated mutual funds
9,671
390
-
733
-
-
-
-
-
-
10,404
398
Operating debt to banking establishments
6
2
Debts arising from insurance or inward
reinsurance operations
1,354
631
135
145
-
(35)
2,230
Debts arising from ceded reinsurance
operations
1,291
67
96
1
279
15
245
-
-
-
(56)
1,855
83
Current income tax liabilities
Derivative instrument liabilities
Other debts
-
-
2
-
30
-
-
32
34,986
48,283
453
1,223
215
1,410
149
551
434
457
(2,885)
(2,976)
33,352
48,948
Other liabilities
Liabilities held for sale including
discontinued operations
-
-
-
-
-
-
-
TOTAL LIABILITIES EXCEPT
SHAREHOLDER’S EQUITY
375,744
8,738
45,747
2,853
7,284
(19,732)
420,634
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2019
Creditor
Non-life
France International
(in € millions)
Life France
Insurance
Other
Intragroup
Total
872
Goodwill
486
-
70
37
280
-
-
-
Values of business in-force
Other intangible assets
Intangible assets
-
61
-
-
-
-
172
29
70
350
5
5
-
337
659
130
82
66
5
-
1,209
6,410
-
Investment property
Unit-linked investment property
Financial investments
Unit-linked financial investments
6,322
-
-
-
-
-
-
-
-
18,598
-
-
(6,872)
-
297,904
54,243
5,173
-
16,756
14,892
921
-
332,480
69,135
Derivative instruments and separated
embedded derivatives
1,932
4,002
-
-
-
-
-
-
-
-
-
-
1,932
4,002
Investments in associates
Investments from insurance activities
364,404
5,256
31,648
926
18,598
(6,872)
413,959
Reinsurer’s share in liabilities arising
from insurance and financial contracts
1,151
582
10,397
289
-
(10,321)
2,099
Operating property and other property,
plant and equipment
133
67
134
-
10
55
-
3
885
-
21
-
-
-
-
-
235
1,075
-
Deferred acquisition costs
Deferred participation assets
Deferred tax assets
1
-
-
-
-
12
2
22
36
Receivables resulting from insurance and
inward reinsurance operations
686
1,752
8
183
-
(41)
2,589
Receivables resulting from ceded
reinsurance operations
2
5
9
15
195
5
38
2
-
2
(40)
-
204
29
Current income tax assets
Other receivables
2,380
3,207
165
558
843
40
181
227
(299)
(380)
3,024
7,193
Other assets
2,143
1,152
Assets held for sale including
discontinued operations
-
295
-
51
-
433
-
56
-
141
-
-
-
976
Cash and cash equivalents
TOTAL ASSETS
369,716
8,162
43,386
2,773
18,971
(17,573)
425,435
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
31/12/2019
Non-life
Creditor
(in € millions)
Life France
55
France International
Insurance
Other
68
Intragroup
-
Total
165
Provisions
29
672
-
14
446
-
228
Subordinated debts
5,672
5,080
1,129
6,210
-
(6,580)
(230)
5,518
2,079
7,597
176,796
Debt to banking establishments
Financing debt
1,160
-
20
6,831
672
6,093
446
247
(6,809)
(105)
Technical liabilities on insurance contracts
157,953
10,846
2,009
Technical liabilities on unit-linked insurance
contracts
50,329
208,282
78,778
1
-
13,321
24,167
15,284
22
-
-
-
-
-
-
-
63,650
240,445
83,846
23
Technical liabilities on insurance
contracts
6,093
2,009
(105)
Technical liabilities on financial contracts
with discretionary participation features
-
-
-
-
-
-
(10,216)
Technical liabilities on financial contracts
without discretionary participation features
-
-
Technical liabilities on unit-linked financial
contracts
4,018
1,672
5,690
Technical liabilities on financial
contracts
82,797
25,706
316,785
397
-
-
16,977
764
-
-
118
118
16
(10,216)
89,558
26,587
356,591
425
Deferred participation reserve
Technical liabilities
-
2,009
8
-
(10,321)
-
6,093
36
41,908
(31)
Deferred tax liabilities
Liabilities towards holders of units in
consolidated mutual funds
8,637
150
-
483
-
-
-
-
-
-
9,121
244
Operating debt to banking establishments
84
9
Debts arising from insurance and inward
reinsurance operations
1,441
595
137
169
-
(76)
2,266
Debts arising from ceded reinsurance
operations
1,170
69
106
11
195
24
162
4
-
7
(5)
-
1,627
116
Current income tax liabilities
Derivative instrument liabilities
Other debts
-
-
32
-
-
-
32
30,143
42,008
344
1,177
244
1,084
119
462
429
462
(361)
(442)
30,919
44,750
Other liabilities
Liabilities held for sale including
discontinued operations
-
-
-
-
-
-
-
TOTAL LIABILITIES EXCEPT
SHAREHOLDER’S EQUITY
365,679
7,970
43,451
2,718
6,857
(17,573)
409,102
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
180
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
NOTE 6
Notes to the balance sheet
6.1 Goodwill
Foreign
exchange
(in € millions)
Gross amount
Life - France
Non-life - France
International
Creditor Insurance
Other
31/12/2019
Increase
Decrease
Loss of value
differences Other changes
31/12/2020
486
70
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
486
70
36
36
409
-
409
-
ALL
1,001
1,001
Loss of value
Life - France
Non-life - France
International
Creditor Insurance
Other
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
(129)
-
(129)
-
ALL
(129)
(129)
Net value
Life - France
Non-life - France
International
Creditor Insurance
Other
486
70
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
486
70
36
36
280
-
280
-
ALL
872
872
Following the Covid-19 pandemic, Crédit Agricole Assurances
carried out a review of impairment testing of all CGUs for which an
indication of impairment has been detected. At 31 December 2020,
this update of the Groups impairment testing taking account of the
significant negative effects on the economy relating to Covid-19, as
well as the measures to support the economy taken by the French
government, did not result in any additional impairment being
recognised on goodwill.
zzequity allocated to insurance activities corresponds to projected
solvency requirements taking account of each entitys economic
situation in terms of subordinated debt;
6
zzgrowth rate: 2%;
zzdiscount rate: different rates for each region, from 7.6% to 9.45%.
Goodwill values as at 31 December 2020 are justified.
Furthermore, the sensitivity tests performed show that a variation of
+50 basis points in discount rates would not result in any significant
impairment.
Goodwill as at 1 January 2020 was tested for impairment on the
basis of the assessment of the value in use of the Crédit Agricole
Assurances Groups insurance entities. The value in use is calculated
on the basis of the updated estimate of the CGUs future cash flows
as a result of medium-term plans established for the Groups steering
needs. The following assumptions were made:
zzestimated future cash flows: projections mainly over a horizon of 3
to 5 years established for the Groups steering needs;
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
181
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.2 Values of business in-force and other intangible assets
Foreign
Change in Acquisitions/
scope Depreciation
Disposals/
Decreases
exchange
(in € millions)
31/12/2019
differences Other changes
31/12/2020
Values of business in-force
Software programs
39
323
715
1,077
-
4
-
-
9
-
(7)
-
(1)
-
-
709
(707)
2
43
1,033
128
Intangible assets in progress
Gross amount
-
123
132
-
(3)
4
-
(10)
-
(1)
-
1,205
-
Impairment on distribution right
-
Amortisation of values of business
in-force
(39)
(262)
(4)
-
-
-
-
(20)
(1)
-
12
-
-
-
-
-
(504)
-
(39)
(774)
(5)
Amortisation of software programs
Impairment of software programs
Amortisation Intangible assets in
progress
(436)
-
(68)
-
-
504
-
Impairment Intangible assets in
progress
-
-
-
-
-
-
-
Amortisation impairment
(741)
-
(89)
12
-
-
(818)
OTHER NET INTANGIBLE
ASSETS
337
4
43
2
(1)
2
387
6.3 Investment property
6.3.1
INVESTMENT PROPERTY (EXCLUDING UNIT-LINKED CONTRACTS)
Decreases
(disposals
and
Foreign
exchange
differences
Changes in
scope
Increases
Other
(in € millions)
31/12/2019
6,435
(acquisitions) redemptions)
movements
31/12/2020
6,381
Gross amount
-
-
242
(1)
(296)
-
-
-
-
-
Depreciation, amortisation and impairment
(25)
(27)
NET VALUE OF INVESTMENT
PROPERTY
6,410
-
241
(296)
-
-
6,355
6.3.2
FAIR VALUE OF INVESTMENT PROPERTY
The market value of investment property recorded at amortised cost, as valued by “expert appraisers”, was €9,729 million at 31 December
2020 compared to €9,552 million at 31 December 2019.
All investment property are recognised at amortised cost in the balance sheet.
Quoted prices in
active markets
Valuation based on
non- observable
data:
Estimated fair
value at
for identical Valuation based on
instruments:
level 1
Carrying
amount at
31/12/2020
observable data:
level 2
(in € millions)
31/12/2020
level 3
Investment property
9,729
-
9,729
-
6,355
TOTAL INVESTMENT PROPERTY WHOSE
FAIR VALUE IS DISCLOSED
9,729
-
9,729
-
6,355
Quoted prices in
active markets
Valuation based on
non- observable
data:
Estimated fair
value at
for identical Valuation based on
Carrying
amount at
31/12/2019
instruments:
level 1
observable data:
level 2
(in € millions)
31/12/2019
level 3
Investment property
9,552
-
9,546
-
6,410
TOTAL INVESTMENT PROPERTY WHOSE
FAIR VALUE IS DISCLOSED
9,552
-
9,546
-
6,410
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
182
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6.4 Investments from insurance activities
(in € millions)
31/12/2020
332,265
100,352
-
31/12/2019
332,480
103,493
-
Financial investment
Financial assets at fair value through profit and loss
Financial assets held to trading
Other financial assets at fair-value through profit and loss
Financial assets at fair-value through equity
Debt instruments at fair value through other comprehensive income that may be reclassified to profit or loss
Equity instruments at fair value through other comprehensive income that will not be reclassified to profit or loss
Financial assets at amortised cost
100,352
229,713
229,508
205
103,493
227,558
227,393
165
2,200
460
1,428
-
Loans and receivables from customers
Other loans and receivables
439
472
Debt securities
1,301
6,355
2,070
74,430
-
957
Investment property
6,410
1,932
69,135
-
Derivative instruments
Unit-linked financial investments
Unit-linked investment property
Investment in associates
4,127
419,247
4,002
413,959
TOTAL INSURANCE ACTIVITY INVESTMENTS
6.4.1
FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS
(in € millions)
31/12/2020
-
31/12/2019
-
Financial assets held for trading
Other financial assets at fair value through profit or loss
Equity instruments
174,782
31,212
69,140
74,430
-
172,628
33,230
70,263
69,135
-
Debt instruments that do not meet the conditions of the “SPPI” test
Assets representing unit-linked contracts
Financial assets designated at fair value through profit or loss
BALANCE SHEET VALUE
174,782
172,628
6
6.4.1.1 Equity instruments at fair value through profit or loss
(in € millions)
31/12/2020
20,334
31/12/2019
23,050
Equity and other variable income securities
Non-consolidated equity investments
10,878
10,180
TOTAL EQUITY INSTRUMENTS AT FAIR VALUE THROUGH PROFIT ORLOSS
31,212
33,230
6.4.1.2 Debt instruments that do not meet the conditions of the “SPPI” test
(in € millions)
31/12/2020
65,859
178
31/12/2019
66,607
174
Debt securities
Treasury bills and similar securities
Bonds and other fixed income securities
14,505
51,176
3,281
13,883
52,550
3,656
Mutual funds
Loans and receivables
TOTAL DEBT INSTRUMENTS THAT DO NOT MEET THE CONDITIONS OF THE «SPPI» TEST
69,140
70,263
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
183
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.4.1.3 Representative assets in unit-linked contracts
(in € millions)
31/12/2020
498
31/12/2019
457
Treasury bills and similar securities
Bonds and other fixed income securities
Equities and other variable income securities
Mutual funds
14,912
8,377
13,820
6,822
50,642
74,430
48,037
69,135
TOTAL REPRESENTATIVE ASSETS IN UNIT-LINKED CONTRACTS
6.4.2
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME
31/12/2020
31/12/2019
Carrying Unrealised Unrealised
Carrying Unrealised Unrealised
(in € millions)
amount
229,508
205
gains
23,447
21
losses
amount
227,393
165
gains
20,455
-
losses
Debt instruments at fair value through other comprehensive income that
may be reclassified to profit or loss
(24)
(128)
Equity instruments at fair value through other comprehensive income
that will not be reclassified to profit or loss
(10)
(23)
TOTAL FINANCIAL ASSETS AT FAIR VALUE THROUGH
OTHER COMPREHENSIVE INCOME
229,713
23,469
(33)
227,558
20,456
(151)
6.4.2.1 Debt instruments at fair value through other comprehensive income that may be reclassified to profit
or loss
31/12/2020
31/12/2019
Carrying Unrealised Unrealised
Carrying Unrealised Unrealised
(in € millions)
amount
gains
10,169
13,279
23,447
losses
amount
gains
losses
Treasury bills and similar securities
Bonds and other fixed income securities
Total Debt securities
74,462
-
68,474
7,559
(69)
155,046
229,508
(24)
(24)
158,919
227,393
12,896
20,455
(59)
(128)
TOTAL DEBT INSTRUMENTS AT FAIR VALUE THROUGH
OTHER COMPREHENSIVE INCOME THAT MAY BE
RECLASSIFIED TO PROFIT OR LOSS
229,508
23,447
(24)
227,393
20,455
(128)
Income tax charge
(6,126)
6
(5,353)
34
Other comprehensive income on debt instruments that will not
be reclassified to profit or loss (net of income tax)
17,322
(18)
15,102
(94)
6.4.2.2 Equity instruments at fair value through other comprehensive income that will not be reclassified to
profit or loss
INVESTMENTS IN EQUITY INSTRUMENTS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOMETHAT WILL NOT BE
RECLASSIFIED TO PROFIT OR LOSS
31/12/2020
31/12/2019
Carrying Unrealised Unrealised
Carrying Unrealised Unrealised
(in € millions)
amount
gains
losses
amount
gains
losses
Equities and other variable income securities
Non-consolidated equity investments
-
-
-
-
-
-
-
205
21
(10)
165
(23)
TOTAL EQUITY INSTRUMENTS AT FAIR VALUE THROUGH
OTHER COMPREHENSIVE INCOME THAT WILL NOT BE
RECLASSIFIED TO PROFIT OR LOSS
205
21
(10)
165
-
(23)
Income tax charge
(6)
2
-
6
Other comprehensive income on equity instruments that will not
be reclassified to profit or loss (net of income tax)
16
(7)
-
(17)
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
184
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
EQUITY INSTRUMENTS DERECOGNISED DURING THE PERIOD
31/12/2020
31/12/2019
Fair value at Cumulative Cumulative
Fair value at Cumulative Cumulative
the date of
gains
losses
the date of
gains
losses
(in € millions)
derecognition
realised(1)
realised(1)
derecognition
realised(1)
realised(1)
Equities and other variable income securities
Non-consolidated equity investments
-
-
-
-
-
-
-
-
-
-
12
2
TOTAL INVESTMENTS IN EQUITY
INSTRUMENTS
12
-
-
2
-
-
Income tax charge
-
-
-
-
Other comprehensive income on equity
instruments that will not be reclassified to profit
or loss (net of income tax)
-
-
-
-
(1) The realized gains and losses are transferred to the consolidated reserves at the moment of the derecognition of the concerned instrument.
6.4.3
FINANCIAL ASSETS AT AMORTISED COST
(in € millions)
31/12/2020
31/12/2019
Loans and receivables due from credit institutions(1)
Other loans and receivables
460
439
-
472
Debt securities
1,301
2,200
957
TOTAL FINANCIAL ASSETS AT AMORTISED COST
1,428
(1) At 31 December 2020, within the framework of measures to support the economy following the Covid-19 health crisis, the amount of outstanding loan repayment deferrals came to
€11 million (including €145 thousand of deferred outstanding loan repayments).
6.4.3.1 Debt securities
(in € millions)
31/12/2020
117
31/12/2019
Treasury bills and similar securities
Bonds and other fixed income securities
TOTAL
76
881
957
(1)
1,185
1,302
(1)
Impairment
CARRYING AMOUNT
1,301
957
6
6.5 Fair value of financial instruments
Fair value is the price that would be received at the sale of an asset
or paid to transfer a liability in a standard transaction between market
participants at the measurement date.
The fair value hierarchy of financial assets and liabilities is broken
down according to the general observability criteria of the valuation
inputs, pursuant to the principles defined under IFRS 13.
Fair value is defined on the basis of the exit price.
Level 1 applies to the fair value of financial assets and liabilities
quoted in active markets.
The fair values shown below are estimates made on the reporting
date using observable market data wherever possible. These are
subject to change in subsequent periods due to developments in
market conditions or other factors.
Level 2 applies to the fair value of financial assets and liabilities with
observable inputs. This agreement includes market data relating to
interest rate risk or credit risk when the latter can be revalued based
on Credit Default Swap (CDS) spread. Securities bought or sold
under repurchase agreements with underlyings quoted in an active
market are also included in Level 2 of the hierarchy, as are financial
assets and liabilities with a demand component for which fair value
is measured at unadjusted amortised cost.
The calculations represent best estimates. They are based on a
number of assumptions. It is assumed that market participants act
in their best economic interest.
To the extent that these models contain uncertainties, the fair
values shown may not be achieved upon actual sale or immediate
settlement of the financial instruments concerned.
Level 3 indicates the fair value of financial assets and liabilities with
unobservable inputs or for which some data can be revalued using
internal models based on historical data. This mainly includes market
data relating to credit risk or early redemption risk.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
185
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
In some cases, market values are close to carrying amounts. This
applies primarily to:
is a source of concerns relating to determining the fair value of
unlisted financial investments in view of the practical difficulties in
valuing these instruments, particularly in certain cases due to a lack
of recent and reliable observable data.
zzassets or liabilities at variable rates for which interest rate changes
do not have a significant influence on the fair value, since the rates
on these instruments frequently adjust themselves to the market
rates;
In insurance undertakings’ portfolios, these financial investments
usually correspond to unlisted equity interests, units in venture
capital funds (“Fonds Commun de Placement à Risques” or FCPR),
units in securitisation funds such as FCTs, FCCs and investments
whose underlying assets may be real estate or infrastructure assets.
zzshort-term assets or liabilities where the redemption value is
considered to be close to the market value;
zzinstruments executed on a regulated market for which the prices
These investments are generally classified in level 3 of the fair value
hierarchy of financial instruments under IFRS 13, i.e. instruments
whose valuation is based on unobservable data.
are set by the public authorities;
zzdemand assets and liabilities;
zztransactions for which there are no reliable observable data.
In view of the current uncertainty about the consequences, duration
and severity of the crisis, the process for determining the fair value
of these unlisted investments has undergone a number of changes
to take account of this specific situation as at 31 December 2020.
The financial markets have been severely disrupted and subject to
considerable volatility since the Covid-19 crisis began. This situation
6.5.1
FINANCIAL ASSETS AND LIABILITIES AT AMORTISED COST AND MEASURED AT FAIR VALUE ON THE
BALANCE SHEET
Amounts presented below include accruals and prepayments and are net of impairment.
FINANCIAL ASSETS AT FAIR VALUE
Quoted prices
in active
Valuation
based on
unobservable
data:
markets for Valuation based
identical on observable
instruments:
level 1
Estimated
fair value at
31/12/2020
Book Value
31/12/2020
data:
(in € million)
level 2
level 3
Financial assets not measured at fair value on balance sheet
Loans and receivables
900
858
-
555
303
Other loans and receivables
Accounts and long-term loans
Pledged securities
439
439
-
439
-
439
439
-
439
-
-
-
-
-
-
Subordinated notes
-
-
-
-
-
Loans and receivables from customers
Trade receivables
460
419
-
115
303
-
-
-
-
-
Other customer loans
460
419
-
115
303
Pledged securities
-
-
-
-
-
-
-
-
-
-
-
-
Securities bought under repurchase agreements
Subordinated notes
-
-
-
-
-
-
-
Loans on shareholders' current account
Debt securities
-
-
-
-
1,301
117
1,184
1,353
117
1,236
1,297
117
1,179
57
-
Treasury bills and similar securities
Bonds and other fixed income securities
57
TOTAL FINANCIAL ASSETS WHOSE FAIR VALUE IS
DISCLOSED
2,200
2,212
1,297
612
303
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
186
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
Quoted prices
in active
Valuation
based on
unobservable
data:
markets for Valuation based
identical on observable
instruments:
level 1
Estimated
fair value at
31/12/2019
Book Value
31/12/2019
data:
(in € million)
level 2
level 3
Financial assets not measured at fair value on balance sheet
Loans and receivables
472
433
39
-
429
390
39
-
-
-
121
84
37
-
308
Other loans and receivables
Accounts and long-term loans
Pledged securities
306
-
2
-
-
-
-
-
-
Subordinated notes
-
-
-
-
Debt securities
957
76
881
992
93
899
948
93
855
44
-
Treasury bills and similar securities
Bonds and other fixed income securities
44
TOTAL FINANCIAL ASSETS WHOSE FAIR VALUE IS
DISCLOSED
1,429
1,421
948
165
308
FINANCIAL LIABILITIES AT FAIR VALUE
Quoted prices
in active
markets for Valuation based
identical on observable
instruments:
level 1
Valuation
based on
unobservable
data:
Estimated
fair value at
31/12/2020
Book Value
31/12/2020
data:
(in € million)
level 2
level 3
Financial liabilities not measured at fair value on balance
sheet
Financing debt
8,035
2,520
5,515
25,260
-
7,988
2,520
5,469
25,261
-
(44)
6,471
1,381
5,089
25,261
-
1,561
Debts of financing towards companies of the banking sector
Subordinated debt
-
1,139
(44)
423
Other debt
-
-
-
-
-
-
Operating debt owed to banking sector companies
Values given in pension
25 260
25 261
25 261
TOTAL FINANCIAL LIABILITIES WHOSE FAIR VALUE IS
DISCLOSED
33,295
33,249
(44)
31,731
1,561
6
Quoted prices
in active
markets for
Valuation
based on
unobservable
data: level 3
Estimated
fair value at
31/12/2019
identical Valuation based
Book Value
31/12/2019
instruments: on observable
(in € millions)
level 1
data: level 2
Financial liabilities not measured at fair value on balance
sheet
Financing debt
7,597
2,079
5,518
23,154
-
7,545
2,077
5,467
23,154
-
(44)
6,354
1,160
5,195
23,154
-
1,234
Debts of financing towards companies of the banking sector
Subordinated debt
-
918
(44)
316
Other financing debt
-
-
-
-
-
-
Operating debt owed to banking sector companies
Values given in pension
23,154
23,154
23,154
TOTAL FINANCIAL LIABILITIES WHOSE FAIR VALUE
IS DISCLOSED
30,751
30,698
(44)
29,508
1,234
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
187
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.5.2
INFORMATIONS ON THE ESTIMATED FINANCIAL INSTRUMENTS AT FAIR VALUE
6.5.2.1 Breakdown of financial instruments at fair value by valuation model
Amounts presented below include accruals and prepayments and are net of impairment.
Quoted prices in
active markets
for identical Valuation based on Valuation based on
instruments:
level 1
observable data: unobservable data:
(in € millions)
31/12/2020
-
level 2
level 3
Financial assets held for trading
Other financial instruments at fair value through profit or loss
Equity instruments at fair value through profit or loss
Shares and other variable income securities
Non-consolidated equity investments
Debt instruments that do not meet SPPI criteria
Loans and receivables
-
-
-
31,212
20,334
10,878
69,140
3,281
65,859
178
21,313
18,728
2,585
39,303
-
5,436
1,599
3,837
24,621
3,281
21,340
178
4,463
7
4,456
5,137
-
Debt securities
39,303
-
5,137
Public bills and similar securities
-
Bonds and other fixed income securities
Mutual funds
14,505
51,176
74,430
498
2,003
37,300
44,426
489
11,812
9,350
29,972
9
690
4,448
Assets representing unit-linked contracts
Public bills and similar securities
32
-
Bonds and other fixed income securities
Shares and other variable income securities
Mutual funds
14,912
8,377
50,642
-
1,145
1,543
41,249
-
13,767
6,834
9,362
-
-
-
32
-
Financial assets at fair value through option result
Loans and receivables
-
-
-
-
Fair value securities by option result
Public bills and similar securities
-
-
-
-
-
-
-
-
Bonds and other fixed income securities
Financial assets at fair value through equity
-
-
-
-
229,713
208,755
20,883
75
Equity instruments recognised at fair value through
non-recyclable equity
205
-
80
-
126
-
-
-
-
Shares and other variable income securities
Non-consolidated equity investments
205
80
126
Debt instruments recognised at fair value through recyclable
equity
229,508
229,508
74,462
208,676
208,676
74,431
134,244
-
20,757
20,757
10
75
75
Debt securities
Public bills and similar securities
21
Bonds and other fixed income securities
Derivatives hedging
155,046
2,070
20,747
2,070
54
-
TOTAL FINANCIAL ASSETS VALOR AT THERIGHT VALUE
406,565
313,797
82,982
9,707
Transfers from Level 1: Quoted prices in active markets for identical
instruments
-
-
-
Transfers from Level 2: Valuation based on observable data
Transfers from Level 3: Valuation based on unobservable data
TOTAL TRANSFERS TO EACH LEVEL
-
-
-
-
-
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
188
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
Quoted prices in
active markets
for identical Valuation based on Valuation based on
instruments:
level 1
observable data: unobservable data:
(in € millions)
31/12/2019
-
level 2
level 3
Financial assets held for trading
Other financial instruments at fair value through profit or loss
Equity instruments at fair value through profit or loss
Shares and other variable income securities
Non-consolidated equity investments
Debt instruments that do not meet SPPI criteria
Loans and receivables
-
-
-
33,230
23,050
10,180
70,263
3,656
66,607
174
24,864
21,532
3,332
42,957
-
5,214
1,515
3,699
22,987
3,656
19,331
139
3,153
3
3,149
4,319
-
Debt securities
42,957
35
4,319
Public bills and similar securities
-
Bonds and other fixed income securities
Mutual funds
13,883
52,550
69,135
457
1,976
40,945
42,352
444
11,332
7,857
26,587
13
574
3,748
Assets representing unit-linked contracts
Public bills and similar securities
196
-
Bonds and other fixed income securities
Shares and other variable income securities
Mutual funds
13,820
6,822
48,037
-
1,218
1,287
39,403
-
12,601
5,351
8,622
-
-
184
12
-
Financial assets at fair value through option result
Loans and receivables
-
-
-
-
Fair value securities by option result
Public bills and similar securities
-
-
-
-
-
-
-
-
Bonds and other fixed income securities
Financial assets at fair value through equity
-
-
-
-
227,558
206,338
21,220
-
Equity instruments recognised at fair value through
non-recyclable equity
165
-
25
-
140
-
-
-
-
Shares and other variable income securities
Non-consolidated equity investments
165
25
140
Debt instruments recognised at fair value through recyclable
equity
227,393
227,393
68,474
206,313
206,313
68,464
137,849
-
21,080
21,080
11
-
6
Debt securities
-
Public bills and similar securities
-
Bonds and other fixed income securities
Derivatives hedging
158,919
1,932
21,069
1,932
-
-
TOTAL FINANCIAL ASSETS VALOR AT THERIGHT VALUE
402,118
316,510
77,937
7,671
Transfers from Level 1: Quoted prices in active markets for identical
instruments
-
-
Transfers from Level 2: Valuation based on observable data
Transfers from Level 3: Valuation based on unobservable data
TOTAL TRANSFERS TO EACH LEVEL
362
-
20
-
362
-
20
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
189
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.5.2.2 Net change in financial instruments measured at fair value according to level 3
Other financial instruments at fair value through profit or loss
Equity instruments at fair
value through profit or loss
Debt instruments that do not
meet the conditions of the “SPPI” test
Total financial
assets
Debt securities
valuated at Equities and
Non-
Bonds and
other fixed
income
securities Mutual funds
fair value other variable consolidated
according to
the level 3
Treasury bills
and similar
securities
income
securities investments
equity
Loans and
receivables
(in € millions)
OPENING BALANCE
31 DECEMBER 2019
7,670
(262)
3
4
4
3,149
(200)
-
-
-
-
-
-
574
3,748
37
Gains or losses during the period (1)
Recognised in profit or loss
5
5
(262)
(200)
37
Recognised in other comprehensive
income
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
134
(21)
-
-
Purchases
Sales
3,375
1,784
1,434
(1,033)
(315)
(693)
Issues
-
-
-
-
-
-
-
-
-
Settlements
Reclassifications
-
-
Changes associated with scope during
the period
36
(79)
(79)
-
-
-
-
-
39
-
-
-
-
-
-
-
-
-
(3)
-
-
(79)
(79)
-
Transfers
Transfers to Level 3
Transfers from Level 3
-
-
-
-
CLOSING BALANCE
31 DECEMBER 2020
9,707
7
4,456
-
-
690
4,448
(1) This balance includes the gains and losses of the period issued from the assets held on the balance sheet at closing date for the following amounts.
31/12/2020
31/12/2019
Gains/losses for the period from level 3 assets held at the end of the period
Recognised in profit or loss
(262)
(262)
-
397
397
-
Recognised in other comprehensive income
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
190
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
Financial assets at fair value through
other comprehensive income
Other financial instruments at fair value through profit or loss
Assets backing unit-linked contracts
Equity instruments at
fair value through other
Debt instruments at fair value
comprehensive income that through other comprehensive
will not be reclassified to profit
or loss
income that may be
reclassified to profit or loss
Debt securities
Bonds and
Equities and
Equities and
Non-
Bonds and
other fixed
income
Treasury bills
and similar
securities
other fixed other variable
other variable consolidated Treasury bills
income
securities
income
securities Mutual funds
income
securities
equity
investments
and similar
securities
Derivative
securities instruments
-
-
-
-
-
-
184
(184)
(184)
12
-
-
-
-
-
-
-
21
21
-
54
54
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
24
(5)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
32
-
-
21
54
-
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
191
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.6 Breakdown of financial assets and liabilities by contractual maturity
The breakdown of balance sheet financial assets and liabilities is
made according to contractual maturity date.
Equities and other variable-income securities are by nature without
maturity; they are classified “Indefinite”.
The maturities of derivative instruments held for trading and for
hedging correspond to their date of contractual maturity.
31/12/2020
3 months up
1 year up
to ≤ 5 years
(in € millions)
≤ 3 months
5,797
937
to ≤ 1 year
10,322
1,267
9,033
22
5 years
146,047
7,689
Indefinite
87,591
86,883
280
Total
332,265
100,352
229,713
2,200
Financial investments
82,509
3,576
78,804
128
Financial assets at fair value through profit and loss
Financial assets at fair-value through equity
Financial assets at amortised cost
Unit-linked financial investments
4,848
12
136,748
1,610
428
14
713
5,473
7,793
60,437
74,430
Derivative instruments and separated
embedded derivatives
-
976
105
-
16
-
1,949
-
-
385
2,070
1,361
Cash and cash equivalents
TOTAL FINANCIAL ASSETS BY MATURITY
6,787
11,140
87,997
155,789
148,413
410,126
31/12/2019
3 months up
to ≤ 1 year
1 year up
to ≤ 5 years
(in € millions)
≤ 3 months
3,651
139
5 years
145,681
10,780
133,944
957
Indefinite
87,172
86,407
279
Total
332,480
103,493
227,558
1,428
Financial investments
10,043
149
85,933
6,019
79,914
-
Financial assets at fair value through profit and loss
Financial assets at fair-value through equity
Financial assets at amortised cost
Unit-linked financial investments
3,502
10
9,918
(24)
486
441
222
4,174
7,931
56,367
69,135
Derivative instruments and separated
embedded derivatives
-
582
78
4
101
-
1,752
-
-
390
1,932
976
Cash and cash equivalents
TOTAL FINANCIAL ASSETS BY MATURITY
4,674
10,348
90,208
155,364
143,929
404,522
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
192
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6.7 Credit risk
Valuable corrections for losses correspond to the depreciations on
assets and provisions on off-balance sheet commitments booked in
the net result (Investment income netof expenses) for the credit risk.
The following statements present thereconciliation between opening
balances and valuable corrections for losses closing values booked
in net result and associates according value per accounting category
and per type of instruments.
6.7.1
VARIATION OF BOOK VALUES AND VALUABLE CORRECTIONS FOR LOSSES OVER THE PERIOD
ASSETS AT AMORTISED COST: LOANS AND RECEIVABLES FROM CUSTOMERS
Performing assets
Assets subject
to 12-month ECL
(Bucket 1)
Assets subject
to lifetime ECL
(Bucket 2)
Credit-impaired
assets (Bucket 3)
Total
Loss
Gross
Net
carrying
amount
(a) + (b)
Gross
carrying
Gross
carrying
Gross
carrying
carrying
Loss
Loss
Loss
amount allowance
(in € millions)
amount allowance
amount allowance
amount allowance
(a)
(b)
BALANCE AT
31 DECEMBER2019
-
-
-
-
-
-
-
-
-
Transfer between buckets during
the period
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Transfer from Bucket 1 to Bucket 2
Return to Bucket 2 from Bucket 1
Transfers to Bucket 3(1)
-
-
-
-
-
-
Return from Bucket 3 to Bucket 2/Bucket 1
Total after transfers
-
Changes in gross carrying amounts
and loss allowances
450
442
(4)
-
-
-
10
22
-
-
-
-
-
-
460
-
New production: purchase, granting,
origination…(2)
464
-
Derecognition: disposal, repayment,
maturity
-
-
-
-
(4)
-
-
-
Write-offs
Changes of cash flows resulting in
restructuring due to financial difficulties
-
-
-
-
-
-
-
-
Changes in models credit risk parameters
during the period
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
6
Changes in model/methodology
Changes in scope
Other
-
11
-
-
-
(11)
10
TOTAL
450
460
460
Changes in carrying amount due to
specific accounting assessment methods
(with no significant impact on loss
allowance)(3)
-
-
-
-
BALANCE AT
31 DECEMBER 2020(4)
450
-
10
-
-
-
460
-
460
Contractual amount outstanding of
financial assets written off during the
period, that are still subject to enforcement
measures
-
-
-
-
-
(1) The transfers towards Bucket 3 correspond to the outstandings initially classified as Bucket 1, which have been downgraded directly to Bucket 3, or to Bucket 2 then to Bucket 3
during the year.
(2) The originations in Bucket 2 can include outstandings originated in Bucket 1 and reclassified in Bucket 2 duringthe period.
(3) Includes the fair value revaluation impacts of the micro-hedged instruments, the impacts related to the use of the TIE method (espescially the amortisations of the premiums/haircuts),
the impacts related to the undiscounting of the haircuts over the restructured credits, the variations of related receivables.
(4) At 31 December 2020, within the framework of measures to support the economy following the Covid-19 health crisis, the amount of outstanding loan repayment deferrals came to
€11 million (including €145 thousand of deferred outstanding loan repayments).
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
193
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
ASSETS AT AMORTISED COST: OTHER LOANS AND RECEIVABLES
Performing assets
Assets subject
to 12-month ECL
(Bucket 1)
Assets subject
to lifetime ECL
(Bucket 2)
Credit-impaired
assets (Bucket 3)
Total
Loss
Gross
Net
carrying
amount
(a) + (b)
Gross
carrying
Gross
Gross
carrying
carrying
Loss
carrying
Loss
Loss
amount allowance
(in € millions)
amount allowance
amount allowance
amount allowance
(a)
(b)
BALANCE AT
31 DECEMBER2019
472
-
-
-
-
-
472
-
471
Transfer between buckets during
the period
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Transfer from Bucket 1 to Bucket 2
Return to Bucket 2 from Bucket 1
Transfers to Bucket 3(1)
-
-
-
-
-
-
-
-
-
-
-
-
Return from Bucket 3 to Bucket 2/Bucket 1
Total after transfers
-
-
472
472
471
Changes in gross carrying amounts
and loss allowances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
New production: purchase, granting,
origination…(2)
-
-
Derecognition: disposal, repayment,
maturity
-
-
-
-
-
-
-
-
Write-offs
Changes of cash flows resulting in
restructuring due to financial difficulties
-
-
-
-
-
-
-
-
Changes in models credit risk parameters
during the period
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Changes in model/methodology
Changes in scope
Other
-
-
-
-
-
-
-
-
-
-
TOTAL
472
472
472
439
Changes in carrying amount due to
specific accounting assessment methods
(with no significant impact on loss
allowance)(3)
(32)
-
-
(32)
BALANCE AT
31 DECEMBER 2020
439
-
-
-
-
-
439
-
Contractual amount outstanding of
financial assets written off during
the period, that are still subject to
enforcement measures
-
-
-
-
(1) The transfers towards Bucket 3 correspond to the outstandings initially classified as Bucket 1, which have been downgraded directly to Bucket 3, or to Bucket 2 then to Bucket 3
during the year.
(2) The originations in Bucket 2 can include outstandings originated in Bucket 1 and reclassified in Bucket 2 duringthe period.
(3) Includes the fair value revaluation impacts of the micro-hedged instruments, the impacts related to the use of the TIE method (espescially the amortisations of the premiums/haircuts),
the impacts related to the undiscounting of the haircuts over the restructured credits, the variations of related receivables.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
194
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
ASSETS AT AMORTISED COST: DEBT SECURITIES
Performing assets
Assets subject
to 12-month ECL
(Bucket 1)
Assets subject
to lifetime ECL
(Bucket 2)
Credit-impaired
assets (Bucket 3)
Total
Loss
Gross
Net
carrying
amount
(a) + (b)
Gross
carrying
Gross
carrying
Gross
carrying
carrying
Loss
Loss
Loss
amount allowance
(in € millions)
amount allowance
amount allowance
amount allowance
(a)
(b)
BALANCE AT
31 DECEMBER 2019
957
(1)
-
-
-
-
957
(1)
956
Transfer between buckets during
the period
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Transfer from Bucket 1 to Bucket 2
Return to Bucket 2 from Bucket 1
Transfers to Bucket 3(1)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Return from Bucket 3 to Bucket 2/Bucket 1
Total after transfers
-
-
-
-
957
(1)
957
(1)
957
Changes in gross carrying amounts
and loss allowances
345
345
-
-
-
-
-
-
-
-
-
-
-
-
345
-
New production: purchase, granting,
origination…(2)
345
-
Derecognition: disposal, repayment,
maturity
-
-
-
-
-
-
-
-
Write-offs
Changes of cash flows resulting in
restructuring due to financial difficulties
-
-
-
-
-
-
-
-
Changes in models credit risk parameters
during the period
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Changes in model/methodology
Changes in scope
Other
-
-
-
-
-
-
-
-
-
-
-
-
-
-
TOTAL
1,303
(1)
1,303
(1)
1,303
Changes in carrying amount due to
specific accounting assessment methods
(with no significant impact on loss
allowance)(3)
(1)
-
-
(1)
6
BALANCE AT
31 DECEMBER 2020
1,302
(1)
-
-
-
-
1,302
(1)
1,301
Contractual amount outstanding of
financial assets written off during the
period, that are still subject to enforcement
measures
-
-
-
-
-
(1) The transfers towards Bucket 3 correspond to the outstandings initially classified as Bucket 1, which have been downgraded directly to Bucket 3, or to Bucket 2 then to Bucket 3
during the year.
(2) The originations in Bucket 2 can include outstandings originated in Bucket 1 and reclassified in Bucket 2 duringthe period.
(3) Includes the impacts of fair value revaluations of micro-hedged instruments, the impacts related to the use of the EIT method (particularly the amortisation of premiums/discounts), the
impacts related to the accretion of the loans recorded on restructuredloans.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
195
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME: DEBTSECURITIES
Performing assets
Total
Assets subject to
12-month ECL (Bucket 1)
Assets subject to lifetime Credit-impaired assets
ECL (Bucket 2)
(Bucket 3)
Carrying
amount
Loss
allowance
Carrying
amount
Loss
allowance
Carrying
amount
Loss
allowance
Carrying
amount
Loss
allowance
(in € millions)
BALANCE AT
31 DECEMBER 2019
225,700
(117)
1,840
(29)
1
(1)
227,541
(147)
Transfer between buckets during
the period
(350)
-
350
358
(7)
(5)
(5)
-
-
-
-
(4)
Transfer from Bucket 1 to Bucket 2
Return Bucket 2 Bucket 1
(358)
-
-
(4)
7
-
-
-
Transfer to Bucket 3(1)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Return from Bucket 3 to Bucket 2/Bucket 1
Total after transfers
-
-
225,349
(117)
2,190
(34)
1
(1)
227,541
(152)
Changes in gross carrying amounts
and loss allowances
3,394
48
(436)
1
-
-
2,958
49
Fair value revaluation during the period
3,537
(32)
-
3,505
New financial assets: acquisition, granting,
origination…(2)
21,326
(8)
13
120
(3)
4
21,446
(11)
Derecognition: disposal, repayment,
maturity
(21,395)
(524)
-
-
-
-
(21,919)
-
17
-
Write-offs
Changes of cash flows resulting in
restructuring due to financial difficulties
-
(1)
-
4
-
-
-
3
Changes in models credit risk parameters
during the period
43
(3)
-
-
40
Changes in model/methodology
-
-
-
Changes in scope
Other
7
(81)
-
-
-
-
-
-
-
-
-
7
(82)
-
-
-
TOTAL
228,743
(69)
1,755
(33)
1
(1)
230,499
(103)
Changes in carrying amount due to
specific accounting assessment methods
(with no significant impact on loss
allowance)(3)
(872)
(16)
-
(888)
BALANCE AT
31 DECEMBER 2020
227,871
(69)
1,739
(33)
1
(1)
229,611
(103)
Contractual amount outstanding of
financial assets written off during the
period, that are still subject to enforcement
measures
-
-
-
-
(1) The transfers towards Bucket 3 correspond to the outstandings initially classified as Bucket 1, which have been downgraded directly to Bucket 3, or to Bucket 2 then to Bucket 3
during the year.
(2) The originations in Bucket 2 can include outstandings originated in Bucket 1 and reclassified in Bucket 2 duringthe period.
(3) Includes impacts relating to the use of the TIE method (including depreciation of premiums/haircuts)
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
196
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
GARANTEE COMMITMENTS (OUT OF INTERNAL OPERATIONS AT CREDIT AGRICOLE)
Performing commitments
Provisioned
commitments
(Bucket 3)
Commitments subject to Commitments subject to
12-month ECL (Bucket 1) lifetime ECL (Bucket 2)
Total
Loss Net amount of
Amount of
Amount of
Loss
Amount of
Loss
Amount of
Loss commitment allowance commitment
(in € millions)
commitment allowance commitment allowance commitment allowance
(a)
(b)
(a) + (b)
BALANCE AT 31
DECEMBER 2019
144
-
-
-
-
-
144
-
144
Transfer between
buckets during the
period
-
-
-
-
-
-
-
-
Transfers from Bucket
1 to Bucket 2
-
-
-
-
-
-
Return to Bucket 2
from Bucket 1
-
-
-
-
-
-
-
-
-
-
-
-
Transfers to Bucket 3(1)
-
-
Return from Bucket 3
to Bucket 2/Bucket 1
-
-
-
-
-
-
-
-
Total after transfers
144
-
-
-
-
-
144
-
144
Changes in
commitments and
loss allowances
(9)
-
-
-
-
-
(9)
-
New commitments
given(2)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
End of commitments
Write-offs
-
-
-
-
Changes of cash
flows resulting in
restructuring due to
financial difficulties
-
-
-
-
-
-
-
-
-
-
-
-
Changes in models
credit risk parameters
during the period
Changes in model/
methodology
-
-
-
-
-
-
-
-
-
-
-
-
Changes in scope
Other
-
-
-
-
-
-
-
-
6
BALANCE AT 31
DECEMBER 2020
135
-
-
-
-
-
135
-
135
(1) The transfers towards Bucket 3 correspond to the commitments initially classified as Bucket 1, which have been downgraded directly to Bucket 3, or to Bucket 2 then to Bucket 3
during the year.
(2) The new commitments given in Bucket 2 can include commitments originated in Bucket 1 reclassified in Bucket 2 during the period.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
197
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.7.2
MAXIMAL EXPOSURE AT THE RISK OF CREDIT AND EFFECTS OF ASSETS HELD IN GUARANTEE AND OTHER
RAISING OF CREDITS
An entitys maximum exposure to credit risk represents the carrying
The tables below show the maximum exposures as well as the
amount of collateral held and other credit enhancements allowing
this exposure to be reduced.
amount, net of any impairment loss recognised and without taking
account of any collateral held or other credit enhancements (e.g.
netting agreements that do not qualify for offset in accordance with
IAS 32).
Impaired assets at the end of the reporting period constitute the
impaired assets (Bucket 3).
FINANCIAL ASSETS NOT SUBJECT TO IMPAIRMENT REQUIREMENTS (ACCOUNTED AT FAIR VALUE THROUGHPROFIT OR LOSS)
31/12/2020
Credit risk mitigation
Collateral held as security
Financial
Other credit enhancement
Maximum
exposure to
credit risk
instruments
provided as
collateral
Pledged
securities
Credit
(in € millions)
Mortgages
Guarantees
derivatives
Financial assets at fair value through profit
or loss (excluding equity securities and
assets backing unit-linked contracts)
69,140
-
-
-
-
-
Financial assets held for trading
-
-
-
-
-
-
Debt instruments that do not meet the
conditions of the “SPPI” test
69,140
-
-
-
-
-
Financial assets designated at fair value through
profit or loss
-
710
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Hedging derivative Instruments
TOTAL
69,850
FINANCIAL ASSETS SUBJECT TO IMPAIRMENT REQUIREMENTS
31/12/2020
Credit risk mitigation
Collateral held as security
Financial
Other credit enhancement
Maximum
exposure to
credit risk
instruments
provided as
collateral
Pledged
securities
Credit
(in € millions)
Mortgages
Guarantees
derivatives
Financial assets at fair value through
other comprehensive income that may be
reclassified to profit orand loss
229,508
1,706
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
of which impaired assets at the reporting date
Debt securities
229,508
of which impaired assets at the reporting
date
-
2,200
9
-
-
-
-
-
-
-
-
-
-
-
-
-
441
9
-
-
-
-
Financial assets at amortised cost
of which impaired assets at the reporting date
Other loans and receivables
439
-
of which impaired assets at the reporting
date
-
-
-
-
-
-
Loans and receivables from customers
460
-
-
-
441
-
of which impaired assets at the reporting
date
-
-
-
-
9
-
Debt securities
1,301
6,791
-
-
-
-
of which impaired assets at the reporting
date
9
-
-
-
-
-
TOTAL
231,708
6,791
-
-
441
-
of which impaired assets at the reporting
date
1,715
-
-
-
9
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
198
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2019
Credit risk mitigation
Collateral held as security
Other credit enhancement
Maximum exposure to Financial instruments
credit risk provided as collateral
Mortgages
Pledged securities
Guarantees
Credit derivatives
70,263
-
-
-
-
-
-
-
-
-
-
-
70,263
-
-
-
-
-
-
929
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
71,192
31/12/2019
Credit risk mitigation
Collateral held as security
Mortgages
Other credit enhancement
Maximum exposure to Financial instruments
credit risk provided as collateral
Pledged securities
Guarantees
Credit derivatives
6
227,393
1,811
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1,428
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
472
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
957
1,520
-
-
-
-
-
-
-
-
-
-
228,822
1,520
-
-
-
-
1,811
-
-
-
-
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
199
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
OFF-BALANCE SHEET COMMITMENTS SUBJECT TO PROVISION REQUIREMENTS
31/12/2020
Credit risk mitigation
Collateral held as security
Financial
Other credit enhancement
Maximum
exposure to
credit risk
instruments
provided as
collateral
Pledged
securities
Credit
(in € millions)
Mortgages
-
Guarantees
-
derivatives
Guarantee commitments
135
-
-
-
of which provisioned commitments at the
reporting date
-
-
-
-
-
-
Financing commitments
-
-
-
-
-
-
of which provisioned commitments at the
reporting date
-
-
-
-
-
-
TOTAL
135
-
-
-
-
-
of which provisioned commitments at
the reporting date
-
-
-
-
-
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
200
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2019
Credit risk mitigation
Collateral held as security
Other credit enhancement
Maximum exposure to Financial instruments
credit risk provided as collateral
Mortgages
-
Pledged securities
-
Guarantees
-
Credit derivatives
144
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
144
-
-
-
-
-
-
-
-
-
-
-
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
201
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.7.3
EXPOSURE AT THE RISK OF CREDIT AND EVALUATION OF THE CONCENTRATION OF THE CREDIT RISK
The carrying amounts and commitments are presented net of impairment and provisions.
Exposure to credit risk by category of credit risk
FINANCIAL ASSETS AT AMORTISED COST
31/12/2020
Book value
31/12/2019
Book value
Healthy assets
Assets
Healthy assets
Assets
subject
subject
to ECL
12 months
(Bucket 1)
Assets
Assets
Credit
risk rating
grades
subject to Deprecia-
mature ECL ted assets
(Bucket 2) (Bucket 3)
to ECL
subject to Deprecia-
mature ECL ted assets
(Bucket 2) (Bucket 3)
12 months
(Bucket 1)
(in € millions)
Total
86
Total
86
144
80
-
Financial institutions
AAA
86
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
86
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
AA
159
159
102
-
144
A
BBB
102
80
-
-
BB ou BB
NR
11
11
10
10
-
-
-
-
Total Financial Institutions
358
358
35
320
320
35
245
161
218
-
Corporate
AAA
35
35
AA
393
393
201
279
-
245
A
BBB
201
161
279
218
BB ou BB
NR
-
-
357
357
1,266
-
374
374
1,032
-
Total Corporate
1,266
1,033
General Administration
AAA
-
-
AA
-
-
-
-
A
BBB
-
-
-
-
117
117
-
76
76
-
BB ou BB
NR
-
-
-
117
-
-
76
-
Total General Administration
Impairment
117
(1)
76
(1)
1,428
-
-
TOTAL
1,741
1,740
1,429
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
202
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
FINANCIAL ASSETS AT AMORTISED COST: LOANS AND RECEIVABLES FROM CUSTOMERS
31/12/2020
Book value
31/12/2019
Book value
Healthy assets
Healthy assets
Assets
subject
Assets
subject
Assets
Assets
Credit
risk rating
grades
to ECL
subject to Deprecia-
mature ECL ted assets
(Bucket 2) (Bucket 3)
to ECL
subject to Deprecia-
mature ECL ted assets
(Bucket 2) (Bucket 3)
12 months
(Bucket 1)
12 months
(Bucket 1)
(in € millions)
Total
Total
Retail customers
PD ≤ 0,5%
432
15
3
1
-
-
-
433
-
-
-
-
-
-
-
-
-
-
0,5% PD
≤ 2%
-
15
12
-
-
2% PD ≤
20%
9
20% PD
100%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
PD = 100%
Total Retail customers
450
-
10
-
460
-
Non retail customers
PD ≤ 0,6%
0,6% PD
12%
-
-
-
-
-
-
-
-
12% ≤ PD
100%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
PD = 100%
-
-
Total Non Retail customers
Impairment
-
-
-
-
-
-
TOTAL
450
10
460
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
203
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME THAT MAY BERECLASSIFIED TO PROFIT OR/
AND LOSS
31/12/2020
Book value
31/12/2019
Book value
Healthy assets
Healthy assets
Assets subject
to ECL
Assets
Assets subject
to ECL
Assets
Credit
risk rating
grades
subject to Deprecia-
mature ECL ted assets
(Bucket 2) (Bucket 3)
subject to Deprecia-
mature ECL ted assets
(Bucket 2) (Bucket 3)
12 months
(Bucket 1)
12 months
(Bucket 1)
(in € millions)
Total
24,984
11,250
22,780
6,825
4
Total
24,310
8,425
29,806
5,272
4
Financial institutions
AAA
24,984
11,250
22,780
6,825
-
-
-
-
-
-
-
-
-
24,310
8,425
29,806
5,272
-
-
-
-
-
-
-
-
-
AA
A
BBB
-
-
-
-
BB ou BB
NR
4
-
4
-
-
-
-
-
Total Financial
Institutions
65,839
1,668
29,561
22,934
32,510
473
4
-
-
-
-
-
-
-
-
-
-
-
-
-
-
65,844
1,670
29,674
23,410
33,151
941
67,813
1,555
24,175
31,818
29,505
217
4
-
-
-
-
-
-
-
-
-
-
-
-
-
-
67,817
1,559
24,175
32,262
30,247
834
Corporate
AAA
2
4
AA
113
-
A
BBB
476
444
642
742
BB ou BB
NR
468
617
-
-
-
-
-
-
Total Corporate
87,145
2,015
58,988
1,099
12,715
-
1,701
88,846
2,015
58,988
1,099
12,715
-
87,270
721
1,807
89,077
721
General Administration
AAA
-
-
-
-
-
-
-
-
-
-
-
-
AA
56,126
4,240
9,413
-
56,126
4,240
9,413
-
A
BBB
BB ou BB
NR
-
-
-
-
Total General
Administration
74,818
-
-
74,818
70,500
-
-
70,500
TOTAL
227,802
1,706
- 229,508
225,583
1,811
- 227,394
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
204
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
Credit risk concentrations by geographical area
FINANCIAL ASSETS AT AMORTISED COST BY GEOGRAPHICAL AREA (EXCLUDING CRÉDIT AGRICOLE INTERNAL TRANSACTIONS)
At 31 December 2020
Carrying amount
At 31 December 2019
Carrying amount
Performing assets
Performing assets
Assets
subject to
12-month
ECL lifetime ECL assets
(Bucket 1)
Assets
subject to
12-month
Assets Credit-
Assets
Credit-
subject to impaired
subject to impaired
ECL lifetime ECL
assets
(in € millions)
(Bucket 2) (Bucket 3)
Total
(Bucket 1)
(Bucket 2) (Bucket 3)
Total
France (including overseas departments
and territories)
1,396
10
-
1,406
802
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
802
Other European Union countries
Others
543
-
-
-
-
-
-
-
-
-
-
-
543
501
501
6
-
6
3
3
North America
208
-
208
112
112
Central and South America
Africa and Middle East
Asia-Pacific (ex. Japan)
Japan
-
-
-
-
-
-
12
-
-
12
-
-
-
-
5
5
25
25
5
-
5
-
Supranational organisations
Impairment
-
-
-
(1)
-
(1)
(1)
(1)
TOTAL
2,190
10
2,200
1,428
1,427
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME THAT MAY BE RECLASSIFIED TO PROFIT OR
LOSS BY GEOGRAPHICAL AREA
At 31 December 2020
Carrying amount
At 31 December 2019
Carrying amount
Performing assets
Performing assets
Assets
subject to
12-month
ECL lifetime ECL assets
(Bucket 1)
Assets
subject to
12-month
Assets Credit-
Assets
Credit-
impaired
assets
subject to impaired
subject to
ECL lifetime ECL
(in € millions)
(Bucket 2) (Bucket 3)
Total
(Bucket 1)
(Bucket 2) (Bucket 3)
Total
France (including overseas
departments and territories)
6
117,000
79,798
2,617
23,098
258
751
-
117,751
80,747
2,617
23,104
258
121,184
87,032
2,894
20,708
256
898
-
-
-
-
-
-
-
-
-
-
122,082
87,949
2,894
20,708
256
Other European Union countries
Others
949
-
-
-
-
-
-
-
-
-
916
-
-
North America
6
-
Central and South America
Africa and Middle East
Asia-Pacific (ex. Japan)
Japan
-
-
92
-
92
92
-
92
4,289
590
-
4,289
590
4,766
131
-
4,766
131
-
-
-
-
Supranational organisations
TOTAL
60
60
8
8
227,802
1,706
229,508
237,071
1,814
238,885
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
205
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
GARANTEE COMMITMENTS
At 31 December 2020
At 31 December 2019
Amount of commitment
Amount of commitment
Performing commitments
Commitments
Performing commitments
Commitments
subject to Commitments
subject to Commitments
12-month
ECL
subject to Provisioned
lifetime ECL commitments
(Bucket 2) (Bucket 3)
12-month
ECL
subject to
Provisioned
lifetime ECL commitments
(in € millions)
(Bucket 1)
Total
(Bucket 1)
(Bucket 2)
(Bucket 3)
Total
France (including overseas
departments and territories)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Other European Union countries
Others
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
North America
-
-
-
-
Central and South America
Africa and Middle East
Asia-Pacific (ex. Japan)
Japan
-
-
-
-
-
-
-
-
-
135
-
-
135
-
-
144
-
-
144
-
Supranational organisations
Provisions(¹)
-
-
-
-
TOTAL
135
135
144
144
(¹) Expected or proven losses in respect of off-balance sheet commitments are covered by provisions recognised as liabilities on the balance sheet.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
206
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
207
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.8 Transferred assets not derecognised or derecognised with continuous implication
31/12/2020
Transferred assets still fully recognised
Transferred asssets
o/w securitisation
(non-
o/w securities
Carrying
sold/bought under
Nature of transferred assets
(in € millions)
amount deconsolidating) repurchase agreements o/w other(1) Fair value(2)
Financial assets held for trading
Other financial assets at fair value through profit or loss
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Debt securities
-
-
-
Loans and receivables
-
-
-
Financial assets at fair value through equity
Equity instruments
25,258
25,258
25,198
-
-
-
Debt securities
25,258
25,258
25,198
Loans and receivables
-
-
-
Financial assets at amortised cost
Debt securities
-
-
-
-
-
-
-
-
-
Loans and receivables
TOTAL FINANCIAL ASSETS
TOTAL ASSETS TRANSFERRED
25,258
25,258
25,258
25,258
25,198
25,198
(1) Including securities loans with no collateral cash.
(2) In the event that the «guarantee of the other party to the agreement giving rise to the associated liabilities is limited to the transferred assets» (IFRS 7.42D. (D).
31/12/2019
Transferred assets still fully recognised
Transferred asssets
o/w securitisation
(non-
o/w securities
Carrying
sold/bought under
Nature of transferred assets
(in € millions)
amount deconsolidating) repurchase agreements o/w other(1) Fair value(2)
Financial assets held for trading
Other financial assets at fair value through profit or loss
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Debt securities
-
-
-
Loans and receivables
-
-
-
Financial assets at fair value through equity
Equity instruments
23,154
23,154
22,788
-
-
-
Debt securities
23,154
23,154
22,788
Loans and receivables
-
-
-
Financial assets at amortised cost
Debt securities
-
-
-
-
-
-
-
-
-
Loans and receivables
TOTAL FINANCIAL ASSETS
TOTAL ASSETS TRANSFERRED
23,154
23,154
23,154
23,154
22,788
22,788
(1) Including securities loans with no collateral cash.
(2) In the event that the «guarantee of the other party to the agreement giving rise to the associated liabilities is limited to the transferred assets» (IFRS 7.42D. (D).
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
208
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2020
Transferred assets accounted for to the
Transferred assets still fully recognised
Associated liabilities
extent of the entity’s continuing involvement
Assets and liabilities
associated
Carrying amount
Total book
of the asset Carrying
o/w securitisation
(non-
o/w securities
sold/bought under
value of initial still recognised value of
Carrying
o/w
other
Fair
assets before
their transfer
(continuing
related
amount deconsolidating) repurchase agreements
value(2)
Net worth(2)
involvement) liabilities
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
25,258
25,258
25,258
(60)
-
-
-
-
25,258
25,258
25,258
(60)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
25,258
25,258
25,258
25,258
25,258
25,258
(60)
(60)
31/12/2019
Transferred assets accounted for to the
Transferred assets still fully recognised
Associated liabilities
extent of the entity’s continuing involvement
Assets and liabilities
associated
Carrying amount
Total book
of the asset Carrying
o/w securitisation
(non-
o/w securities
sold/bought under
value of initial still recognised value of
Carrying
o/w
other
Fair
assets before
their transfer
(continuing
related
value(2)
Net worth(2)
involvement) liabilities
6
amount deconsolidating) repurchase agreements
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
23,154
23,154
23,154
(366)
-
-
-
-
23,154
23,154
23,154
(366)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
23,154
23,154
23,154
23,154
23,154
23,154
(366)
(366)
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
209
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.9 Derivative instruments
6.9.1
HEDGE ACCOUNTING
Cash flow hedges
A cash flow hedge modifies the risk related to variability in cash flows
arising from floating-rate financial instruments.
Fair value hedges
A fair value hedge modifies the risk caused by changes in the fair
value of a fixed-rate financial instrument as a result of changes in
interest rates. Fair value hedges transform fixed-rate assets or
liabilities into floating-rate assets or liabilities.
Items hedged are principally floating-rate loans and deposits.
Hedge of net investment in foreign currency
A hedge of a net investment in foreign currency modifies the risk
inherent in exchange rate fluctuations connected with foreign
currency investments in subsidiaries.
Items hedged are principally fixed-rate loans, securities, deposits
and subordinated debt.
6.9.1.1 Hedging derivative instruments
31/12/2020
31/12/2019
Market value
Market value
Notional
amount
Notional
amount
(in € millions)
Positive
Negative
Positive
Negative
Fair value hedges
Interest rate
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Foreign exchange
Other
-
-
-
-
-
-
-
1,855
1,855
-
-
3,580
3,580
-
Cash flow hedges
Interest rate
710
710
-
929
929
-
Foreign exchange
Other
-
-
-
-
Hedges of net investments in foreign
operations
-
2
80
-
-
-
TOTAL HEDGING DERIVATIVE
INSTRUMENTS
710
2
1,935
929
-
3,580
6.9.1.2 Operations on instruments derived of cover: analysis by residual duration (notional)
Hedging derivative instruments - notional
The breakdown of notionals values of derivative instruments is shown by remaining contractual maturity.
31/12/2020
Exchange-traded transactions
1 year up
Over-the-countertransactions
1 year up
Total
notional
(in € millions)
≤ 1 year
to ≤ 5 years
5 years
≤ 1 year
to ≤ 5 years
5 years
Interest rate instruments
Futures
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1,855
1,855
-
-
FRAs
-
-
-
-
Interest rate swaps
Interest rate options
Caps - floors - collars
Other options
-
-
1,855
1,855
-
-
-
-
-
-
-
-
-
-
-
-
Currency
2
2
-
9
9
-
69
80
Currency futures
Currency options
Other instruments
Other
69
80
-
-
-
-
-
-
-
-
-
1,924
-
-
1,935
-
Subtotal
2
-
9
-
Forward currency transactions
TOTAL NOTIONAL OF HEDGING
DERIVATIVES
-
-
-
2
9
1,924
1,935
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
210
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2019
Exchange-traded transactions
Over-the-countertransactions
1 year up
≤ 1 year to ≤ 5 years
1 year up
≤ 1 year to ≤ 5 years
Total
notional
(in € millions)
5 years
5 years
Interest rate instruments
Futures
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
3,580
3,580
-
-
FRAs
-
-
Interest rate swaps
Interest rate options
Caps - floors - collars
Other options
3,580
3,580
-
-
-
-
-
-
Currency
-
-
Currency futures
Currency options
Other instruments
Other
-
-
-
-
-
-
-
3,580
-
-
3,580
-
Subtotal
Forward currency transactions
TOTAL NOTIONAL OF HEDGING
DERIVATIVES
-
-
-
-
-
3,580
3,580
6.9.1.3 Cash flow hedge and net investment – hedging instruments
31/12/2020
Carrying amount
Changes in fair value
during the period including termination
of hedges during the period)
Notional
amount
(in € millions)
Assets
Liabilities
Regulated markets
Interest rate
Futures
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Options
-
-
-
Foreign exchange
Futures
-
-
-
-
-
-
6
Options
-
-
-
Other
-
-
-
Over-the-counter markets
Interest rate
Futures
710
(219)
1,855
710
(219)
1,855
710
(219)
1,855
Options
-
-
-
Foreign exchange
Futures
-
-
-
-
-
-
Options
-
-
-
-
-
-
Other
TOTAL CASH FLOW HEDGES
710
(219)
1,855
HEDGES OF NET INVESTMENTS IN FOREIGN
OPERATIONS
-
2
16
80
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
211
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
31/12/2019
Changes in fair value
during the period (including termination
of hedges during the period)
Carrying amount
Notional
amount
(in € millions)
Assets
Liabilities
Regulated markets
Interest rate
Futures
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Options
-
-
-
Foreign exchange
Futures
-
-
-
-
-
-
Options
-
-
-
Other
-
-
-
Over-the-counter markets
Interest rate
Futures
929
(143)
3,580
929
(143)
3,580
929
(143)
3,580
Options
-
-
-
Foreign exchange
Futures
-
-
-
-
-
-
Options
-
-
-
-
-
-
Other
TOTAL CASH FLOW HEDGES
929
(143)
3,580
HEDGES OF NET INVESTMENTS IN FOREIGN
OPERATIONS
-
-
-
-
Changes in the fair value of hedging derivatives are recognised under
“Other comprehensive income” excluding the ineffective portion
of the hedging relationship which is recognised under “Net gains
(losses) on financial instruments at fair value through profit or loss” in
the income statement.
6.9.1.4 Cash flow hedge and net investment – result of hedge accounting
31/12/2020
Net income
(Hedge accounting
income or loss)
Other comprehensive income on items
that may be reclassified to profit or loss
Amount reclassified
from other
Effective portion of comprehensive income
the hedge recognised into profit or loss during Hedge ineffectiveness
(in € millions)
during the period
the period
portion
Interest rate
(219)
-
-
-
-
-
-
-
-
-
-
-
-
Foreign exchange
16
Commodities
-
Other
-
(203)
-
Total Cash Flow hedges
Hedges of net investments in foreign operations
TOTAL CASH FLOW HEDGES AND HEDGES OF NET
INVESTMENTS IN FOREIGN OPERATIONS
(203)
-
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
212
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2019
Other comprehensive income
on items that may be reclassified
to profit or loss
Net income
(Hedge accounting
income or loss)
Amount reclassified
from other
Effective portion of comprehensive income
the hedge recognised into profit or loss during Hedge ineffectiveness
(in € millions)
during the period
the period
portion
Interest rate
(143)
-
-
-
-
-
-
-
-
-
-
Foreign exchange
(1)
Other
-
(144)
-
TOTAL CASH FLOW HEDGES
HEDGES OF NET INVESTMENTS IN FOREIGN OPERATIONS
TOTAL CASH FLOW HEDGES AND HEDGES OF NET
INVESTMENTS IN FOREIGN OPERATIONS
(144)
-
-
6.9.2
HELD FOR TRADING DERIVATIVE INSTRUMENTS
31/12/2020
31/12/2019
Market value
Market value
(in € millions)
positive
negative
positive
negative
FRA
-
-
-
-
-
-
Interest rate swaps
1,236
808
Interest rate options
118
-
177
-
Caps, floors, collars
6
30
-
18
32
-
Other derivative instruments
Interest rate instruments
Exchange transactions
-
-
1,360
30
-
1,003
32
-
-
-
Currency instruments and gold
Equity and index derivatives
Other
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Other instruments
-
-
TOTAL HELD FOR TRADING DERIVATIVE INSTRUMENTS
1,360
30
1,003
32
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
213
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.10 Investments accounted for using the equity method
FINANCIAL INFORMATION OF COMPANIES AT EQUITY
At 31 December 2020, the equity value of associates and joint
ventures stood at €4,158 million.
of an impairment loss on the value of Patrimoine et Commerce of
€31 million.
Crédit Agricole Assurances has an interest in 13 joint ventures and
12 associated companies after SCI Académie Montrouge and SAS
DEFENCE CB3 were consolidated for the first time.
Following the Covid-19 pandemic, in accordance with IAS 28,
Crédit Agricole Assurances carried out impairment testing of equity-
accounted entities by reviewing the existence of objective indications
of impairment of these investments. As at 31 December 2020, this
impairment testing, taking account of the significant negative effects
on the economy relating to Covid-19, resulted in the recognition
The associates and joint ventures are shown in the table below.
These are the main associates and joint ventures that make up the
“Equity-accounted value on the balance sheet”.
31/12/2020
Dividends
Equity-
paid to
Share of
accounted
Share of
Group’s Share of net shareholders’
entities
(in € millions)
% of interest
value market value
income
equity
Goodwill
Joint ventures
FONCIERE HYPERSUD
ARCAPARK SAS
51
50
50
50
48
50
50
50
50
33
50
50
25
12
31
45
13
19
89
20
51
25
27
30
45
23
27
154
43
-
-
(3)
(4)
6
12
(16)
45
13
19
89
20
51
25
27
30
45
23
-
47
-
SCI EUROMARSEILLE 1
SCI EUROMARSEILLE 2
FREY RETAIL VILLEBON
SCI RUE DU BAC
SCI TOUR MERLE
SCI CARPE DIEM
SCI ILOT 13
-
9
-
4
-
23
(1)
(3)
-
2
-
137
47
4
-
(6)
3
-
159
55
(6)
(1)
-
-
1
-
SCI1 TERRASSE BELLINI
SCI WAGRAM 22/30
SCI ACADEMIE MONTROUGE
SAS DEFENSE CB3
Associates
61
(6)
1
-
53
(4)
(1)
-
-
46
-
-
23
(10)
-
RAMSAY - GENERALE DE SANTE
INFRA FOCH TOPCO
ALTAREA
40
36
25
24
19
19
21
50
33
46
34
25
669
96
785
466
613
801
143
892
46
-
-
5
(13)
5
401
(44)
486
728
144
544
77
268
140
98
40
2
583
768
146
935
77
(37)
-
KORIAN
18
6
FREY
(7)
(57)
(4)
(6)
(10)
(6)
(4)
2
ICADE
49
4
391
-
PATRIMOINE ET COMMERCE
SAS PARHOLDING
SCI HEART OF LA DEFENSE
SAS CRISTAL
88
402
230
74
7
14
74
-
264
43
4
264
43
3
-
SCI WASHINGTON
SCI FONDIS
40
250
59
5
40
-
18
2
18
-
Net carrying amount of investments
in associates and joint ventures
4,158
5,598
(145)
88
3,097
1,061
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
214
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2019
Dividends
Equity-
paid to
Share of
accounted
Share of
Group’s Share of net shareholders’
entities
(in € millions)
% of interest
value market value
income(1)
equity
Goodwill
Joint ventures
FONCIERE HYPERSUD
ARCAPARK SAS
51
50
50
50
48
50
50
50
50
33
50
15
36
42
7
36
165
9
-
-
3
10
15
3
15
(11)
42
7
-
47
-
SCI EUROMARSEILLE 1
EUROMARSEILLE(2)
FREY RETAIL VILLEBON(2)
SCI RUE DU BAC(2)
SCI TOUR MERLE(2)
SCI CARPE DIEM(2)
SCI ILOT 13(2)
(3)
(2)
(1)
(4)
(4)
(2)
(2)
(2)
(4)
4
-
19
88
26
54
26
32
32
25
136
46
165
54
58
45
1
19
88
26
54
26
32
32
-
4
-
2
-
1
-
2
-
SCI1 TERRASSE BELLINI(2)
SCI WAGRAM 22/30(2)
Associates
4
-
1
-
RAMSAY - GENERALE DE SANTE
INFRA FOCH TOPCO
ALTAREA
40
37
25
24
19
19
20
50
33
46
34
25
663
112
596
650
146
929
72
735
495
835
845
156
1,372
52
-
-
3
31
65
29
7
395
(33)
497
610
113
539
72
268
145
99
40
33
390
-
(51)
(11)
(4)
KORIAN
FREY
ICADE(2)
(63)
(3)
33
5
PATRIMOINE ET COMMERCE(2)
SAS PARHOLDING(2)
SCI HEART OF LA DEFENSE(2)
SAS CRISTAL(2)
87
425
266
79
(3)
8
13
74
-
269
47
(14)
(6)
11
7
269
47
-
SCI WASHINGTON(2)
SCI FONDIS(2)
39
239
70
(5)
5
39
-
15
(2)
-
15
-
Net carrying amount of investments
in associates
4,002
6,312
(187)
250
2,905
1,097
6
(1) Share of result since a significant influence is exercised recognised in the period before restatements.
(2) The companies entered the consolidation perimeter by equity in 2018.
The market value shown above is the quoted price of the shares
on the market at 31 December 2020 for listed securities. This value
may not be representative of the selling value since the value in
use of equity-accounted entities may be different from the equity-
accounted value determined pursuant to IAS 28.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
215
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
Condensed financial information for the material associates and joint ventures of Crédit Agricole Assurances is shown below:
31/12/2020
(in € millions)
Net Income(1)
Total Assets
Total equity
Joint ventures
FONCIERE HYPERSUD
ARCAPARK SAS
(5)
(9)
11
9
158
168
148
72
24
166
78
SCI EUROMARSEILLE 1
SCI EUROMARSEILLE 2
FREY RETAIL VILLEBON
SCI RUE DU BAC
SCI TOUR MERLE
SCI CARPE DIEM
SCI ILOT 13
14
3
169
231
123
233
83
40
8
175
48
(12)
6
108
48
2
SCI1 TERRASSE BELLINI
SCI WAGRAM 22/30
SCI ACADEMIE MONTROUGE
SAS DEFENSE CB3
Associates
(17)
3
126
332
152
121
86
65
1
65
(39)
100
RAMSAY - GENERALE DE SANTE
INFRA FOCH TOPCO
ALTAREA
13
(38)
19
74
31
258
21
14
13
6
6,715
3,715
9,114
11,884
1,430
12,429
886
1,037
210
2,939
2,620
743
KORIAN
FREY
ICADE
3,715
377
PATRIMOINE ET COMMERCE
SAS PARHOLDING
SCI HEART OF LA DEFENSE
SAS CRISTAL
35
29
1,880
126
795
109
SCI WASHINGTON
SCI FONDIS
16
9
277
110
638
291
(1) Net income, Group share corresponding to 12 rolling months reconstituted from the half-year financial statements of 30June 2020.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
216
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2019
(in € millions)
Net Income(1)
Total Assets
Total equity
Joint ventures
FONCIERE HYPERSUD
ARCAPARK SAS
SCI EUROMARSEILLE 1
SCI EUROMARSEILLE 2
FREY RETAIL VILLEBON
SCI RUE DU BAC
SCI TOUR MERLE
SCI CARPE DIEM
SCI ILOT 13
6
21
31
6
181
112
148
72
29
112
78
14
3
168
234
119
236
88
39
8
176
56
5
3
108
50
5
SCI1 TERRASSE BELLINI
SCI WAGRAM 22/30
Associates
12
2
131
341
97
70
RAMSAY - GENERALE DE SANTE
INFRA FOCH TOPCO
ALTAREA
8
85
4,361
3,657
8,563
10,720
1,056
11,828
850
1,039
301
263
119
35
3,187
2,478
583
KORIAN
FREY
ICADE
175
26
3,596
377
PATRIMOINE ET COMMERCE
SAS PARHOLDING
SCI HEART OF LA DEFENSE
SAS CRISTAL
16
38
25
33
1,881
126
816
16
118
SCI WASHINGTON
SCI FONDIS
15
279
109
1
623
295
(1) Net income, Group share corresponding to 12 rolling months reconstituted from the half-year financial statements of 30June 2019.
This financial information comes from the last published financial
statements established according to IFRS standards by associates
and by joint ventures.
At 31 December 2020, no contingent liability is incurred by Crédit
Agricole Assurances in its joint ventures and associates.
6
SIGNIFICANT RESTRICTIONS ON JOINT VENTURES AND
ASSOCIATES
INFORMATION ON THE RISKS RELATED TO INTERESTS
These restrictions are similar to the one relating to controlled entities
shown in note 11 Scope of consolidation.
At 31 December 2020, Crédit Agricole Assurances has no
commitment in respect of its interests in its joint ventures which
would result in an outflow of resources or assets.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.11 Reinsurer’s share in liabilities arising from insurance and financial contracts
(in € millions)
31/12/2020
31/12/2019
Mathematical reserves ceded
-
186
683
564
1,432
607
178
63
-
139
624
523
1,285
561
169
66
Provisions for unearned premiums ceded
Provisions for claims outstanding ceded
Other technical reserves ceded
Reinsurers’ share in non-life insurance reserves
Mathematical reserves ceded
Provisions for unearned premiums ceded
Provisions for claims outstanding ceded
Other technical reserves ceded
16
18
Profit-sharing provisions ceded
-
-
Reinsurers’ share in life insurance reserves
Reinsurers’ share in provisions for financial contracts
TOTAL SHARE HELD BY CEDANTS IN LIABILITIES
864
-
813
-
2,296
2,099
6.12 Operating property and other property, plant and equipment
Operating property, plant and equipment includes the right-of-use assets related to the fixed assets leased as lessee.
Depreciation and impairment of operating property, plant and equipment is presented including depreciation on property, plant and equipment
leased under operating leases.
Increases
(acquisitions,
Decreases
business (disposals and exchange
redemptions) differences
Foreign
Change in
Other
(in € millions)
31/12/2019
338
scope combinations)
movements(2)
31/12/2020
366
Gross amount
-
-
14
(3)
-
-
-
16
-
Depreciation, amortisation and impairment(1)
(103)
(18)
(121)
NET VALUE OF OPERATING
PROPERTY AND OTHER PROPERTY,
PLANT AND EQUIPMENT
235
-
(4)
(3)
-
16
245
(1) Of which €-13 million recognised for depreciation of the right-of-use asset at 31 December 2020 compared with €-6 million at 31 December 2019.
(2) Taking account of the effects of the first-time application of the IFRS IC’s decision of 26 November 2019 concerning the duration of IFRS 16 leases, the balance of rights of use on the
balance sheet would have been €38 million as at 31 December 2019 (compared with €21 million before application of the IFRS IC decision) (See note 1 “Applicable standards and
comparability”)
6.13 Deferred acquisition costs
(in € millions)
31/12/2020
681
31/12/2019
647
Net deferred acquisition costs and similar on insurance and financial contracts with discretionary participation features
Rights acquired on financial contracts without discretionary participation features
Net deferred acquisition costs and similar on life activities
Deferred acquisition costs on non-life activities
Deferred acquisition costs
13
14
695
662
404
414
1,099
(12)
1,075
(13)
Provisions for expenses and unearned deductions
TOTAL DEFERRED ACQUISITION COSTS
1,087
1,062
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6.14 Current and deferred tax assets and liabilities
6.14.1
CURRENT AND DEFERRED TAX ASSETS AND LIABILITIES
In accordance with IAS 12, deferred tax assets and liabilities are now offset within a same taxable entity.
(in € millions)
31/12/2020
31/12/2019
Current tax
123
46
29
36
Deferred tax
TOTAL CURRENT AND DEFERRED TAX ASSETS
169
83
65
Current tax
116
425
541
Deferred tax
594
677
TOTAL CURRENT AND DEFERRED TAX LIABILITIES
6.14.2
DEFERRED TAX ASSETS AND LIABILITIES: BREAKDOWN OF DEFERRED TAXES
Net deferred tax assets and liabilities break down as follows:
(in € millions)
31/12/2020
216
31/12/2019
174
Temporary timing differences
Non-deductible accrued expenses
Non-deductible provisions
62
59
206
167
Other temporary differences
(57)
(53)
Deferred tax on reserves for unrealised gains or losses
Available-for-sale assets
(1,075)
(6,645)
5,756
(187)
-
(864)
(6,325)
5,700
(239)
-
Profit-sharing on AFS reserves
Cash flow hedges
Actuarial gains and losses on post-employment benefits
Deferred tax on income and reserves
TOTAL DEFERRED TAX
311
300
(548)
(390)
6
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.15 Receivables arising on direct insurance and inward reinsurance operations
31/12/2020
(in € millions)
Under 1 year
Between 1 and 5 years Over 5 years
Total
127
1,681
5
Receivables due from policyholders
Commission receivables from banking distribution networks
Unrecovered written premiums
Unwritten earned premiums
124
1,681
5
-
-
3
-
-
-
6
-
-
6
Other receivables
313
550
6
-
6
325
573
Receivables for cash deposited at ceding companies
23
TOTAL RECEIVABLES ARISING ON DIRECT INSURANCE
AND INWARD REINSURANCE OPERATIONS
2,679
6
32
2,717
31/12/2019
(in € millions)
Under 1 year
Between 1 and 5 years Over 5 years
Total
38
Receivables due from policyholders
Commission receivables from banking distribution networks
Unrecovered written premiums
Unwritten earned premiums
35
1,555
5
-
-
3
-
1,555
5
-
-
16
-
-
16
Other receivables
401
554
6
-
2
409
566
Receivables for cash deposited at ceding companies
13
TOTAL RECEIVABLES ARISING ON DIRECT INSURANCE
AND INWARD REINSURANCE OPERATIONS
2,566
6
17
2,589
6.16 Receivables arising on ceded reinsurance operations
31/12/2020
(in € millions)
Under 1 year
Between 1 and 5 years Over 5 years
Total
Current accounts – ceding and retroceding companies
270
-
2
272
TOTAL RECEIVABLES ARISING ON CEDED
REINSURANCE OPERATIONS
270
-
2
272
31/12/2019
(in € millions)
Under 1 year
Between 1 and 5 years Over 5 years
Total
Current accounts – ceding and retroceding companies
199
-
4
204
TOTAL RECEIVABLES ARISING ON CEDED
REINSURANCE OPERATIONS
199
-
4
204
6.17 Other receivables
(in € millions)
31/12/2020
1
31/12/2019
1
Employees accounts
Government, social security bodies
Accrued income
512
466
184
178
Sundry debtors
698
665
Other adjustment accounts
Securities under repurchase agreements
TOTAL
127
182
6,791
8,313
1,534
3,024
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6.18 Cash and cash equivalents
31/12/2020
Assets
31/12/2019
Assets
(in € millions)
Liabilities
Liabilities
Cash
-
1,361
-
397
-
976
-
243
Central banks
CARRYING AMOUNT
1,361
397
976
243
6.19 Equity
COMPOSITION OF SHARE CAPITAL AT 31 DECEMBER 2020
Equity and voting rights broke down as follows:
Shareholders
Crédit Agricole S.A.
Other
Shares outstanding
149,040,366
1
% of capital % of voting rights
99.99
0.01
100
-
TOTAL
149,040,367
100.00
100
The par value of shares is €10. These shares have been fully paid up.
MOVEMENTS IN CAPITAL OF CRÉDIT AGRICOLE ASSURANCES
No capital movement was made during 2020.
PREFERRED SHARES
Crédit Agricole Assurances has not issued any preferred shares.
EARNINGS PER SHARE
31/12/2020
1,230
31.12.2019
1,519
Net income - Group share (in € millions)
Weighted average number of ordinary shares outstanding during the period
Earnings per share (€)
149,040,367
8.25
149,040,367
10.19
DIVIDENDS
6
zzOn 20 April 2020, the General Meeting approved the payment of a global dividend totaling €1325 million relating to the 2019 financial year, or
€8.89 per share.
zzOn 10 December 2020, Executive Board decided distribute an interim dividend of € 484 milllion meaning €3.25 by share, which, by choice of
shareholders, totally paid in cash.
2020(1)
7.35
2019
8.89
2018
7.99
2017
8.13
2016
5.54
826
Net dividend per share (€)
Final dividend (in € millions)
1,095
1,325
1,191
1,212
(1) This dividend will be submitted to the Shareholders’ Meeting on 27 April 2021.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
DETAIL OF GAINS AND LOSSES RECOGNISED IN EQUITY
The breakdown of income and expenses recognised for the period is presented below:
(in € millions)
31/12/2020
31/12/2019
Other comprehensive income on items that may be reclassified subsequently to profit or loss
Gains and losses on translation adjustements
Revaluation adjustment of the period
-
-
-
-
1
-
Reclassified to profit or loss
-
Other variations
1
Gains and losses on debt instruments at fair value through other comprehensive income
that may be reclassified to profit orand loss
473
3,550
(409)
(45)
1,070
6,478
(64)
Revaluation adjustment of the period
Reclassified to profit or loss
Other variations
41
Change in deferred participation during the period
Gains and losses on hedging derivative instruments
Revaluation adjustment of the period
Reclassified to profit or loss
(2,623)
(34)
(203)
-
(5,384)
(24)
(144)
-
Other variations
-
-
Change in deferred participation during the period
Reclassification of net gains (losses) of designated financial assets applying the overlay approach
Revaluation adjustment of the period
Reclassified to profit or loss
169
120
605
4,052
-
(197)
(2,419)
-
Other variations
(1)
(10)
Change in deferred participation during the period
2,223
(3,608)
Pre-tax other comprehensive income on items that may be reclassified to profit or loss excluding equity-accounted
entities
242
1,482
Pre-tax other comprehensive income on items that may be reclassified to profit or loss on equity-accounted
entities
-
(212)
-
-
(328)
-
Income tax related to items that may be reclassified to profit or loss excluding equity-accounted entities
Income tax related to items that may be reclassified to profit or loss on equity-accounted entities
Net other comprehensive income on items that may be reclassified to profit or loss on equity-accounted entities on
discontinued operations
-
(11)
Other comprehensive income on items that may be reclassified subsequently to profit or loss, net of income tax
Other comprehensive income on items that will not be reclassified subsequently to profit or loss
Actuarial gains and losses on post-employment benefits
30
1,143
(2)
33
33
-
(5)
(5)
(5)
-
Other comprehensive income on equity instruments that will not be reclassified to profit or loss
Revaluation adjustment of the period
Transfer in reserves
Other variations
-
-
Change in deferred participation during the period
-
-
Other comprehensive income on items that will not be reclassified to profit or loss excluding equity-accounted
entities
31
3
(10)
(20)
2
Other comprehensive income on items that will not be reclassified to profit or loss on equity-accounted entities
Income tax related to items that will not be reclassified excluding equity-accounted entities
Income tax related to items that will not be reclassified on equity-accounted entities
(9)
(2)
5
Net other comprehensive income on items that will not be reclassified to profit or loss on equity-accounted entities
on discontinued operations
-
23
52
53
(1)
2
(21)
Other comprehensive income on items that will not be reclassified subsequently to profit or loss, net of income tax
OTHER COMPREHENSIVE INCOME NET OF INCOME TAX
Of which Group share
1,122
1,122
-
Of which non-controlling interests
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
DETAIL OF GAINS AND LOSSES RECOGNISED IN EQUITY AND TAX EFFECT
31/12/2019
Net of income
tax
Deferred
participation
Income tax Net of income
of which
(in € millions)
Gross
charges
tax
Group Share
Other comprehensive income on items that may be reclassified subsequently to profit or loss
Gains and losses on translation adjustements
(2)
-
1
(1)
(1)
Gains and losses on debt instruments at fair value through other
comprehensive income that may be reclassified to profit or loss
20,328
928
(16,832)
(772)
(902)
(40)
2,594
116
2,593
116
Gains and losses on hedging derivative instruments
Reclassification of net gains (losses) of designated financial assets
applying the overlay approach
5,626
(5,039)
87
674
674
Other comprehensive income on items
that may be reclassified to profit or loss excluding
equity-accounted entities
26,880
-
(22,643)
-
(854)
-
3,382
-
3,382
-
Other comprehensive income on items that may be
reclassified to profit or loss on equity-accounted entities
Other comprehensive income on items that may be
reclassified to profit or loss on equity-accounted entities
on discontinued operations
-
-
-
-
-
Other comprehensive income on items that may be
reclassified subsequently to profit or loss
26,880
(22,643)
(854)
3,382
3,382
Other comprehensive income on items that will not be reclassified subsequently to profit or loss
Actuarial gains and losses on post-employment benefits
(22)
-
1
5
(22)
(15)
(22)
(15)
Other comprehensive income on equity instruments that will not be
reclassified to profit or loss
(21)
1
Other comprehensive income on items that will not be
reclassified to profit or loss excluding equity-accounted
entities
(44)
1
6
(37)
(45)
(37)
(45)
Other comprehensive income on items that will not be
reclassified to profit or loss on equity-accounted entities
(110)
76
(11)
Other comprehensive income on items that will not be
reclassified to profit or loss on equity-accounted entities
on discontinued operations
-
-
-
-
-
Other comprehensive income on items that will not be
reclassified subsequently to profit or loss
(154)
77
(5)
(81)
(81)
OTHER COMPREHENSIVE INCOME
26,726
(22,566)
(859)
3,301
3,300
UNDATED SUBORDINATED AND DEEPLY SUBORDINATED DEBT
The main issues of undated subordinated and deeply subordinated debt classified in shareholders’ equity Group share are:
At 31 December 2020
Amount in
currency at
Amount in
currency at
Partial
Amount in
Shareholders’
equity Group
share
31 December repurchases and 31 December
euros at Interests paid - Issuance costs
2019
redemptions
2020 inception rate
Group share
net of taxes
(in thousands
of units)
(in thousands
of units)
(in thousands
(in thousands
of euros)
(in thousands
of euros)
(in thousands
of euros)
(in thousands
of euros)
Issue date
14/10/2014
13/01/2015
Currency
EUR
of units)
745
745
745
(203)
(212)
(3)
(3)
539
785
EUR
1,000
1,000
1,000
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
Changes
31/12/2020
Net of
income tax
of which
Net of
income tax
of which
Deferred Income tax
Net of
Deferred Income tax
Net of
Gross participation
charges
income tax Group Share
Gross participation
charges
income tax Group Share
-
-
(1)
(1)
(1)
(2)
-
-
(2)
(2)
3,096
(203)
(2,623)
169
(119)
9
354
(26)
355
(26)
23,424
725
(19,455)
(603)
(1,021)
(31)
2,948
90
2,948
90
(2,419)
2,222
(100)
(298)
(298)
3,207
(2,817)
(13)
376
376
474
-
(232)
-
(212)
-
30
-
30
-
27,354
-
(22,875)
-
(1,066)
-
3,412
-
3,412
-
-
-
-
-
-
-
-
-
-
-
474
(232)
(212)
30
30
27,354
(22,875)
(1,066)
3,412
3,412
(2)
33
-
-
-
(2)
24
(2)
24
(25)
12
-
1
(24)
9
(24)
9
(9)
1
(4)
31
9
-
(9)
(2)
22
1
22
1
(13)
1
(3)
(15)
(44)
(15)
(44)
(6)
(101)
70
(13)
-
-
-
-
-
-
-
-
-
-
40
(6)
(11)
23
23
(114)
71
(16)
(59)
(59)
514
(238)
(223)
52
53
27,241
(22,804)
(1,082)
3,353
3,353
6
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
Changes relating to undated subordinated and deeply subordinated debt affecting shareholders’ equity Group share are as follows:
(in € millions)
31.12.2020
31.12.2019
Undated deeply subordinated notes
Interests paid accounted as reserves
(76)
(76)
Changes in nominal amounts
Income tax savings related to interests paid to security holders recognised in net income
Issuance costs (net of tax) accounted as reserves
Other
Undated subordinated notes
Interests paid accounted as reserves
Changes in nominal amounts
Income tax savings related to interests paid to security holders recognised in net income
Issuance costs (net of tax) accounted as reserves
Other
6.20 Provisions for risks and charges
Changes
in scope
Foreign exchange
Other
(in € millions)
31/12/2019
Allocation
Reversals
Utilisation
differences changes
31/12/2020
Employee retirement
and similar benefits
88
17
-
-
-
-
-
7
2
(4)
(6)
(1)
-
-
-
-
-
-
2
-
91
13
Insurance litigation
Other litigations
Other risks
10
8
-
-
-
17
50
11
28
(14)
(25)
(23)
(23)
-
25
TOTAL
165
2
146
6.21 Financing debt
6.21.1
SUBORDINATED DEBT
(in € millions)
Currency
31/12/2020
4,676
31/12/2019
4,678
Fixed-term subordinated debt
Perpetual subordinated debt
TOTAL
EUR
EUR
EUR
839
839
5,515
5,518
6.21.2
FINANCING DEBT TO THE COMPANIES OF THE BANKING SECTOR
(in € millions)
31/12/2020
2,520
31/12/2019
2,079
Accounts and borrowings
CARRYING AMOUNT
2,520
2,079
6.21.3
BREAKDOWN OF FINANCIAL LIABILITIES BY CONTRACTUAL TERM
31/12/2020
3 months up  1 year up
to ≤ 1 year to ≤ 5 years
(in € millions)
≤ 3 months
5 years
4,295
Indefinite
Total
5,515
Subordinated debts
25
30
42
477
316
1,979
837
-
Debt to banking establishments
TOTAL FINANCIAL LIABILITIES BY MATURITY
34
2,520
55
518
2,295
4,329
837
8,035
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2019
3 months up  1 year up
(in € millions)
≤ 3 months
to ≤ 1 year to ≤ 5 years
5 years
4,301
Indefinite
Total
5,518
Subordinated debts
25
304
35
191
316
1,132
841
1
Debt to banking establishments
TOTAL FINANCIAL LIABILITIES BY MATURITY
452
2,079
329
226
1,448
4,753
842
7,597
6.21.4
FINANCING CHARGES
(in € millions)
31/12/2020
31.12.2019
(138)
Redeemable subordinated notes
Perpetual subordinated notes
Other financing charges
(201)
(50)
(51)
(28)
(50)
FINANCING CHARGES
(279)
(239)
6.22 Information on the offsetting of financial assets and financial liabilities
OFFSETTING – FINANCIAL ASSETS
Offsetting effects on financial assets covered
by master netting agreement and similar agreements
31/12/2020
Other amounts that can be offset
under given conditions
Amounts of
Gross amounts
of financial
liabilities
other financial
instruments
received as
collateral,
Gross amounts Gross amounts Net amounts of
of recognised of recognised financial assets
Net amount
after all
offsetting
effects
(e) = (a)-(b)
assets before liabilities set off
any offsetting in the financial
presented in
the financial
statements
(c) = (a)-(b)
covered
under master
including
offsetting security deposit
effect
(a)
statements
(b)
Type of transaction
(in € millions)
agreement
(d)
2,066
6,774
-
Derivatives
2,070
-
-
-
-
2,070
-
-
-
-
4
-
Reverse repurchase agreements
Securities lent
6,774
6,774
-
-
-
-
-
Other financial instruments
-
-
6
TOTAL FINANCIAL ASSETS
SUBJECT TO OFFSETTING
8,844
-
8,844
-
8,840
4
Offsetting effects on financial assets covered
by master netting agreement and similar agreements
31/12/2019
Other amounts that can be offset
under given conditions
Amounts of
Gross amounts
of financial
liabilities
other financial
instruments
received as
collateral,
Gross amounts Gross amounts Net amounts of
of recognised
of recognised financial assets
Net amount
after all
offsetting
effects
(e) = (a)-(b)
assets before liabilities set off
any offsetting in the financial
presented in
the financial
statements
(c) = (a)-(b)
covered
under master
including
offsetting security deposit
Type of transaction
(in € millions)
effect
(a)
statements
(b)
agreement
(d)
1,960
1,342
-
Derivatives
1,932
-
-
-
-
1,932
-
-
-
-
(28)
178
-
Reverse repurchase agreements
Securities lent
1,520
1,520
-
-
-
-
Other financial instruments
-
-
TOTAL FINANCIAL ASSETS
SUBJECT TO OFFSETTING
3,452
-
3,452
-
3,302
150
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
OFFSETTING – FINANCIAL LIABILITIES
Offsetting effects on financial assets covered
by master netting agreement and similar agreements
31/12/2020
Other amounts that can be offset
under given conditions
Amounts of
Gross amounts
of financial
liabilities
other financial
instruments
received as
collateral,
Gross amounts Gross amounts Net amounts of
of recognised of recognised financial assets
Net amount
after all
offsetting
effects
(e) = (a)-(b)
assets before liabilities set off
any offsetting in the financial
presented in
the financial
statements
(c) = (a)-(b)
covered
under master
including
effect
(a)
statements
(b)
offsetting security deposit
Type of transaction
(in € millions)
agreement
(d)
Derivatives
32
-
-
-
-
32
-
-
-
-
(3)
35
-
Repurchase agreements
Securities borrowed
Other financial instruments
25,260
25,260
25,260
-
-
-
-
-
-
-
-
TOTAL FINANCIAL LIABILITIES
SUBJECT TO OFFSETTING
25,292
-
25,292
-
25,256
36
Offsetting effects on financial assets covered
by master netting agreement and similar agreements
31/12/2019
Other amounts that can be offset
under given conditions
Amounts of
Gross amounts
of financial
liabilities
other financial
instruments
received as
collateral,
Gross amounts Gross amounts Net amounts of
of recognised
of recognised financial assets
Net amount
after all
offsetting
effects
(e) = (a)-(b)
assets before liabilities set off
any offsetting in the financial
presented in
the financial
statements
(c) = (a)-(b)
covered
under master
including
effect
(a)
statements
(b)
offsetting security deposit
Type of transaction
(in € millions)
agreement
(d)
Derivatives
32
-
-
-
-
32
-
-
-
-
1
31
279
-
Repurchase agreements
Securities borrowed
Other financial instruments
23,154
23,154
22,875
-
-
-
-
-
-
-
TOTAL FINANCIAL LIABILITIES
SUBJECT TO OFFSETTING
23,186
-
23,186
-
22,876
310
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
228
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6.23 Liabilities relating to insurance and financial contracts
TOTAL TECHNICAL LIABILITIES ARISING FROM INSURANCE CONTRACTS
The insurance contracts, whose technical liabilities are presented in the table below, are contracts under which the insurer shoulders a
significant insurance risk.
31/12/2020
(in € millions)
Before reinsurance
Ceded Net of reinsurance
Provisions for unearned premiums
Provisions for claims
2,236
5,509
1
186
683
-
2,050
4,827
1
Profit-sharingprovisions
Provisions for shortfall in liabilities
Other provisions
-
-
-
2,890
10,636
1,192
158,107
2,090
8,135
3
564
1,432
178
607
63
2,326
9,204
1,014
157,501
2,027
8,135
3
Technical liabilities relating to non-life insurance contracts
Provisions for unearned premiums
Mathematicalreserves
Provisions for claims
Profit-sharingprovisions
-
Provisions for shortfall in liabilities
Other provisions
-
408
16
391
Technical liabilities relating to life insurance contracts
169,934
864
169,071
Technical liabilities relating to insurance contracts when financial risk
is born by the policyholder
68,373
-
68,373
TOTAL TECHNICAL LIABILITIES ARISING FROM INSURANCE CONTRACTS
248,944
2,296
246,648
31/12/2019
Ceded Net of reinsurance
(in € millions)
Before reinsurance
Provisions for unearned premiums
Provisions for claims
2,064
4,942
-
139
624
-
1,925
4,319
-
Profit-sharingprovisions
Provisions for shortfall in liabilities
Other provisions
-
-
-
2,611
9,617
1,138
156,680
1,722
7,286
6
523
1,285
169
561
66
2,088
8,332
969
6
Technical liabilities relating to non-life insurance contracts
Provisions for unearned premiums
Mathematicalreserves
156,119
1,656
7,286
6
Provisions for claims
Profit-sharingprovisions
-
Provisions for shortfall in liabilities
Other provisions
-
347
18
329
Technical liabilities relating to life insurance contracts
167,178
813
166,365
Technical liabilities relating to insurance contracts when financial risk
is born by the policyholder
63,650
-
63,650
TOTAL TECHNICAL LIABILITIES ARISING FROM INSURANCE CONTRACTS
240,445
2,099
238,347
As at 31 December 2020, the provision for increasing dependency risk stood at €1,173 million compared with €1,146 million as at 31 December
2019.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
229
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
LOSS RESERVES DEVELOPMENT TABLE – NON LIFE
(in € millions)
2011
2,283
-
2012
2,538
-
2013
2,784
-
2014
3,011
-
2015
3,241
-
2016
3,535
-
2017
3,903
-
2018
2019
2020
Provisions for initially handled gross claims
Exchange rate impact at 31 December 2020
4,267
4,905
5,489
Impact of change in scope of consolidation
on 2020
-
-
-
-
-
-
-
26
Provisions for initially handled gross
claims adjusted for exchange rates and
consolidation scope in 2020
2,283
2,538
2,784
3,011
3,241
3,535
3,903
4,267
4,905
5,515
Cumulative payments at
zzone year later
776
1,002
1,161
1,279
1,385
1,480
-
808
893
928
1,010
1,112
-
-
-
-
-
-
-
-
-
-
zztwo years later
zzthree years later
zzfour years later
zzfive years later
zzsix years later
1,066
1,188
1,275
1,343
-
-
-
-
-
-
-
-
-
1,241
1,377
1,492
-
-
-
-
-
-
-
-
1,393
1,534
-
-
-
-
-
-
-
1,519
-
-
-
-
-
-
-
-
-
-
-
zzseven years later
zzeight years later
zznine years later
zzten years later
Re-estimated final cost at
zzone year later
-
-
-
2,257
2,146
2,108
2,081
2,153
2,115
-
2,469
2,734
2,981
3,176
3,628
-
-
-
-
-
-
-
-
-
-
zztwo years later
zzthree years later
zzfour years later
zzfive years later
zzsix years later
2,381
2,637
3,096
3,202
-
-
-
-
-
-
-
-
-
2,334
2,698
2,893
-
-
-
-
-
-
-
-
2,390
2,621
-
-
-
-
-
-
-
2,350
-
-
-
-
-
-
-
-
-
-
-
zzseven years later
zzeight years later
zznine years later
zzten years later
-
-
-
INITIAL NET CLAIMS RESERVES
IN EXCESS OF RE-ESTIMATED
NET CLAIMS RESERVES AS OF
31 DECEMBER 2020
168
188
164
119
40
(93)
-
The first line “Provisions for initially handled gross claims” represents
the amount of provisions (in the financial year during which the claim
occurred and all the previous years) handled at the accounting
closing date indicated in the columns.
final cost” describes in detail the Groups commitment for the year
in which the claim occurred and previous years. The estimate of the
final cost fluctuates in line with the increasing reliability of information
about claims still pending.
The “Cumulative payments” section describes in detail the
cumulative amount of payments relating to year Y when the claim
occurred and previous years. The second section “Re-estimated
The surplus or shortfall in initial provisions in comparison with the re-
estimated final cost is the difference between the initial provision and
the latest estimate of provisions for claims outstanding.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
230
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
TOTAL TECHNICAL LIABILITIES ARISING FROM INVESTMENT CONTRACTS
Financial contracts, whose technical liabilities are presented in the table below, are contracts that do not expose the insurer to a significant
insurance risk. They are governed by IFRS 4 when they include discretionary profit sharing features and by IFRS 9 when they do not.
31/12/2020
(in € millions)
Before reinsurance
Ceded Net of reinsurance
Mathematicalreserves
Provisions for claims
Profit-sharingprovisions
Provisions for shortfall in liabilities
Other provisions
75,647
2,313
3,515
57
-
-
-
-
-
75,647
2,313
3,515
57
20
20
Technical liabilities relating to financial contracts in euros with discretionary
participationfeatures
81,552
-
-
-
-
81,552
Mathematicalreserves
Provisions for claims
Other provisions
-
-
-
-
-
-
Technical liabilities relating to financial contracts in euros without discretionary
participationfeatures
-
-
-
Technical liabilities relating to investment contracts where financial risk is born
by the policyholder, with discretionary participation features
1,924
-
1,924
Technical liabilities relating to investment contracts where financial risk is born
by the policyholder, without discretionary participation features
4,245
6,169
-
-
-
4,245
6,169
Technical liabilities on unit-linked financial contracts
TOTAL TECHNICAL LIABILITIES ARISING FROM FINANCIAL CONTRACTS
87,721
87,721
31/12/2019
Ceded Net of reinsurance
(in € millions)
Before reinsurance
Mathematicalreserves
Provisions for claims
Profit-sharingprovisions
Provisions for shortfall in liabilities
Other provisions
78,145
2,062
3,598
20
-
-
-
-
-
78,145
2,062
3,598
20
21
21
Technical liabilities relating to financial contracts in euros with discretionary
participationfeatures
6
83,846
-
-
-
-
83,846
Mathematicalreserves
Provisions for claims
Other provisions
22
-
22
-
-
-
Technical liabilities relating to financial contracts in euros without discretionary
participationfeatures
22
-
22
Technical liabilities relating to investment contracts where financial risk is born
by the policyholder, with discretionary participation features
1,599
-
1,599
Technical liabilities relating to investment contracts where financial risk is born
by the policyholder, without discretionary participation features
4,091
5,690
-
-
-
4,091
5,690
Technical liabilities on unit-linked financial contracts
TOTAL TECHNICAL LIABILITIES ARISING FROM FINANCIAL CONTRACTS
89,558
89,558
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
231
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
CHANGES IN GROSS LIFE MATHEMATICAL RESERVES
31/12/2020
Financial
Financial contracts
with discretionary
participation
contracts without
discretionary
participation
features
Life insurance
contracts
(in € millions)
features
Total
304,185
21,131
(20,727)
3,762
(88)
Mathematical reserves on life contracts at beginning of period
220,329
16,991
(13,838)
2,220
103
79,744
3,872
(6,661)
1,504
(325)
4,113
268
(228)
38
Premiums
Claims
Increase in contract prices
Changes in provisions relating to technical and actuarial items
134
(34)
Transfers
671
(524)
114
Other
3
(39)
(46)
(82)
Change in scope
-
-
-
-
MATHEMATICAL RESERVES ON LIFE AT END OF PERIOD
226,480
77,572
4,245
308,296
31/12/2019
Financial
contracts without
discretionary
participation
features
Financial contracts
with discretionary
participation
Life insurance
contracts
(in € millions)
features
Total
285,219
28,776
(20,944)
9,320
1,409
385
Mathematical reserves on life contracts at beginning of period
199,936
24,132
(13,666)
5,838
81,432
4,288
(6,800)
3,323
(1,767)
(689)
3,850
356
Premiums
Claims
(477)
159
Increase in contract prices
Changes in provisions relating to technical and actuarial items
2,895
280
Transfers
1,091
(16)
Other
104
(44)
(39)
21
Change in scope
-
-
-
-
MATHEMATICAL RESERVES ON LIFE AT END OF PERIOD
220,329
79,744
4,113
304,185
SCHEDULE OF INSURANCE LIABILITIES
The estimated flow of insurance liabilities of Crédit Agricole Assurances is presented in the following table. Insurance contracts and financial
contracts are concerned with the exception of passive deferred profit-sharing.
31/12/2020
Between 1 and
(in € millions)
Under 1 year
5 years
Over 5 years
Total
INSURANCE LIABILITIES
30,907
55,078
250,680
336,665
31/12/2019
Between 1 and
5 years
(in € millions)
Under 1 year
Over 5 years
Total
INSURANCE LIABILITIES
37,854
47,707
244,472
330,004
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
232
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6.24 Deferred participation liabilities
The deferred participation liabilities are analyzed as follows:
31/12/2020
31/12/2019
Net deferred
profit-sharing
Net deferred
profit-sharing
(in € millions)
Deferred participation on revaluation of financial assets at fair value through other comprehensive income
and heldging derivatives
(22,768)
(23,371)
603
(22,550)
(23,322)
772
of which deferred participation on revaluation of financial assets at fair value through other comprehensive income
of which deferred participation hedging derivatives
Deferred participation on financial assets at fair value through profit or loss adjustement
Other deferred participation
(1,611)
(2,461)
(26,840)
(1,783)
(2,254)
(26,587)
TOTAL DEFERRED PARTICIPATION LIABILITIES
6.25 Payables arising on direct insurance and inward reinsurance
31/12/2020
Between 1 and
5 years
(in € millions)
Under 1 year
Over 5 years
Total
1,406
119
-
Fees due
1,406
109
-
-
-
-
-
-
-
-
10
-
Claims outstanding
Cash deposits
Co-insurers
1
-
1
Other payables on insurance transactions
Expenses charged and unearned deductions
695
12
(3)
-
692
12
TOTAL PAYABLES ARISING ON DIRECT INSURANCE
AND INWARD REINSURANCE OPERATIONS
2,223
-
7
2,230
31/12/2019
Between 1 and
5 years
(in € millions)
Under 1 year
Over 5 years
Total
1,419
109
-
Fees due
1,419
105
-
-
-
-
-
-
-
-
4
6
Claims outstanding
Cash deposits
-
Co-insurers
-
-
-
Other payables on insurance transactions
Expenses charged and unearned deductions
725
13
(1)
-
725
13
TOTAL PAYABLES ARISING ON DIRECT INSURANCE
AND INWARD REINSURANCE OPERATIONS
2,262
-
3
2,266
Written premiums after November 30th by certain entities of the Group were offset with the corresponding collection, reducing the balance of
the items of receivables and payables arising on direct insurance and inward reinsurance operations.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
233
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
6.26 Payables arising on ceded reinsurance operations
31/12/2020
Between 1 and
(in € millions)
Under 1 year
5 years
Over 5 years
Total
-
Ceded reinsurance payables
Reinsurers’ current accounts
Ceded deferred acquisition costs
Cash deposits
-
447
115
649
-
-
-
-
447
143
1,265
14
105
14
510
TOTAL PAYABLES ARISING ON CEDED
REINSURANCE OPERATIONS
1,211
119
525
1,855
31/12/2019
Between 1 and
5 years
(in € millions)
Under 1 year
Over 5 years
Total
-
Ceded reinsurance payables
Reinsurers’ current accounts
Ceded deferred acquisition costs
Cash deposits
-
333
110
568
-
-
-
1
333
139
1,155
-
29
48
539
TOTAL PAYABLES ARISING ON CEDED
REINSURANCE OPERATIONS
1,011
48
568
1,627
6.27 Other payables
(in € millions)
31/12/2020
19
31/12/2019
19
Employee accounts
Government, social security bodies
Securities under repurchase agreement
Lease liabilities(1)
300
266
25,260
29
23,154
21
Miscellaneous creditors
TOTAL OTHERPAYABLES
7,743
33,352
7,458
30,919
(1) Taking account of the effects of the first-time application of the IFRS IC’s decision of 26 November 2019 concerning the duration of IFRS 16 leases, the balance of lease liabilities on the
balance sheet would have been €38 million as at 31 December 2019. (See note 1 “Applicable standards and comparability”).
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
234
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
NOTE 7
Notes to the income statement
7.1 Breakdown of revenue - Revenue by type of line of business
31/12/2020
International
(in € millions)
France
15,796
564
Total
19,590
576
Savings
Retirement
3,794
12
Savings/Retirement
Protection of individuals
Retirement saving plans
Creditor insurance
237
-
237
2,088
1,256
302
544
2,632
1,287
302
Death disability
31
Group insurance
-
Non-life insurance
4,564
94
157
4,721
94
Property Casualty
Others
Others (personal services, reinsurance)
-
-
-
-
TOTAL
24,901
4,538
29,439
31/12/2019
(in € millions)
France
21,157
558
International
Total
27,666
568
Savings
Retirement
6,509
9
Savings/Retirement
Protection of individuals
Retirement saving plans
Creditor insurance
269
-
269
1,869
1,241
281
570
2,439
1,267
281
Death disability
25
Group insurance
-
Non-life insurance
4,244
81
150
4,394
81
Protection of property
Others
Others (personal services, reinsurance)
-
4
-
4
TOTAL
29,700
7,268
36,968
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
235
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
7.2 Investment income net of investment expenses
(in € millions)
31/12/2020
31.12.2019
Investment income
7,154
722
717
5
7,726
1,023
1,021
2
dividends
Dividends received on equity instruments at fair value through profit or loss
Dividends received on equity instruments recognised in non-recyclable equity
Interest products
5,882
239
4,537
132
974
550
(587)
(21)
-
6,135
215
4,874
71
Interest income on financial assets at amortised cost
Interest income on financial assets at fair value through equity
Accrued and overdue interest on hedging instruments
other interests and similar products
975
569
(450)
(7)
Other investment income
Investment expenses
Interest expenses
Interest expense on financial liabilities at amortised cost
Accrued and overdue interest on hedging instruments
Other interest and similar expenses
-
-
-
(21)
(385)
(181)
426
-
(7)
Commission expenses
(377)
(66)
72
Other expenses of investments
Capital gains and losses on disposal of investments net of reversals of depreciation and amortisation
Net capital gains and losses on financial assets at amortised cost
Gains from derecognition of financial assets at amortised cost
Losses from derecognition of financial assets at amortised cost
Net gains and losses on debt instruments recognised in recyclable equity
Net gains and losses on the sale of hedging instruments
Net capital gains and losses on investment properties
Fair value change in investments recognised at fair value through profit or loss
Fair value change in financial assets held for trading
Fair value change in equity instruments
-
-
-
-
-
426
-
72
-
-
-
(1,778)
-
12,405
-
(2,902)
(185)
976
-
3,370
1,871
6,835
-
Fair value change of debt instruments that do not meet SPPI criteria
Fair value change in assets representing unit-linked contracts
Fair value change in financial assets at fair value through option income
Fair value change of transaction derivative instruments
Result of hedge accounting
333
-
328
-
Change in impairments on investments
27
(39)
(38)
(30)
(31)
1
Change in impairments on healthy assets (Bucket 1 and Bucket 2)
Bucket 1: Losses estimated at the amount of credit losses expected for the next 12 months
Debt instruments recognised at fair value through recyclable equity
Debt instruments carried at amortised cost
28
36
35
1
Commitments
-
-
Bucket 2: Losses Measured at the Expected lifetime Credit Losses
Debt instruments recognised at fair value through recyclable equity
Debt instruments carried at amortised cost
(8)
(8)
(8)
(8)
-
-
Commitments
-
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
236
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
(in € millions)
31/12/2020
31.12.2019
Change in impairments on impaired assets (Bucket 3)
Debt instruments recognised at fair value through recyclable equity
Debt instruments carried at amortised cost
-
-
-
-
-
-
Commitments
-
(1)
-
(1)
Changes in depreciation on investment properties
Changes in impairments on other assets
-
-
Amount reclassified as gains and losses recognised directly in equity under the overlay approach
TOTAL INVESTMENT INCOME NET OF INVESTMENT EXPENSES
2,419
7,661
(4,052)
15,662
7.3 Information to be provided about the overlay approach
EXPLANATION OF THE TOTAL AMOUNT RECLASSIFIED BETWEEN PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME FOR
THE DESIGNATED FINANCIAL ASSETS
(en millions d’euros)
31/12/2020
14,460
31/12/2019
18,903
Equity instruments
Debt instruments that do not meet the conditions of the “SPPI” test
TOTAL FINANCIAL ASSETS DESIGNATED TO THE OVERLAY APPROACH
19,699
20,514
34,159
39,417
EXPLANATION OF THE TOTAL AMOUNT RECLASSIFIED BETWEEN PROFIT AND LOSS AND OTHER COMPREHENSIVE INCOME FOR
DESIGNATED FINANCIAL ASSETS
31/12/2020
31/12/2019
Amount
that would
have been
reported for
Amount
reclassified
to other
Amount
that would
have been
reported for
Amount
reclassified
to other
Amount
reported for
Amount
reported for
comprehensive
comprehensive
the designated the designated income applying the designated the designated income applying
financial assets financial assets
applying IFRS 9 applying IAS 39
the overlay financial assets financial assets
approach applying IFRS 9 applying IAS 39
the overlay
approach
(in € millions)
Investment income
Investment expenses
756
(10)
750
(8)
(6)
2
1,029
(7)
1,025
(6)
(4)
1
Gains (losses) on disposals of investments
net of impairment and amortisation
reversals
6
(1)
483
484
71
174
103
Change in fair value of investments at fair
value through profit or loss
(2,422)
-
2,422
(483)
2,419
(2,227)
192
4,041
-
(4,041)
(112)
Change in impairment on investments
Investment income net of expenses
Claims paid
-
(483)
-
(112)
(1,677)
742
5,134
1,082
(4,052)
3,608
(445)
51
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Operating income
Income tax charge
102
NET INCOME GROUP SHARE
294
(393)
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
237
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
EFFECT OF THE RECLASSIFICATION ON THE NET INCOME
31/12/2020
31/12/2019
Amount
Amount
reclassified
in other
Amount
reclassified
Amount
reported for
in other reported for
the designa- Amount that would comprehen- the designa- Amount that would comprehensive
ted finan- have been reported sive income
ted finan- have been reported
income
applying
the overlay
approach
cial assets
applying
IFRS 9
for the designated
financial assets
applying IAS 39
applying
the overlay
approach
cial assets
applying
IFRS 9
for the designated
financial assets
applying IAS 39
(in € millions)
Investment income
Investment expenses
7,154
(587)
(6)
2
7,148
(585)
7,726
(450)
(4)
1
7,722
(449)
Gains (losses) on disposals of investments
net of impairment and amortisation
reversals
426
484
910
72
103
175
Change in fair value of investments at fair
value through profit or loss
(1,778)
27
2,422
(483)
2,419
(2,227)
192
644
(456)
12,405
(39)
(4,041)
(112)
8,364
(151)
Change in impairment on investments
Investment income net of expenses
Claims paid
5,242
(27,996)
1,843
(624)
7,661
19,714
(49,154)
2,844
(4,052)
3,608
(445)
51
15,662
(45,546)
2,399
(30,223)
2,035
Operating income
Income tax charge
102
(522)
(698)
(647)
NET INCOME GROUP SHARE
936
294
1,230
1,911
(393)
1,518
Counterparts in the consolidated balance sheet of deferred profit-sharings expense and deferred tax charge on designated assets stand
respectively in the items of deferred participation on revaluation of financial assets at fair value through other comprehensive income and
deferred tax on gains and losses recognised directly in equity.
7.4 Claims expense
31/12/2020
Life insurance Financial contracts
Total life
Non-life insurance
contracts
(in € millions)
contracts
(12,323)
(6,595)
(698)
related to IFRS 4
insurance
Total
(23,755)
(5,180)
(795)
Claims expense
(7,739)
1,955
(95)
(20,062)
(4,640)
(793)
(3,693)
Change in insurance provisions
Change in provisions for profit-sharing
Change in provisions for deferred profit-sharing
Change in provisions for shortfall in liabilities
Change in other technical reserves
CLAIMS EXPENSE
(540)
(2)
(57)
-
(57)
-
-
(57)
2
(36)
(34)
(34)
(123)
-
(123)
(279)
(402)
(19,794)
(5,916)
(25,710)
(4,513)
(30,223)
The change in provisions for deferred profit-sharing is not broken down between life insurance contracts and financial contracts related to
IFRS 4.
31/12/2019
Life insurance Financial contracts
Total life
Non-life insurance
contracts
(in € millions)
contracts
(11,741)
(20,521)
(828)
related to IFRS 4
insurance
Total
(23,119)
(19,429)
(1,025)
(1,455)
(2)
Claims expense
(8,004)
(19,746)
(18,791)
(1,025)
(1,455)
(2)
(3,373)
Change in insurance provisions
Change in provisions for profit-sharing
Change in provisions for deferred profit-sharing
Change in provisions for shortfall in liabilities
Change in other technical reserves
CLAIMS EXPENSE
1,731
(639)
(197)
-
(1,455)
3
-
-
-
(6)
-
(88)
(88)
(427)
(515)
(34,630)
(6,477)
(41,107)
(4,440)
(45,546)
The change in provisions for deferred profit-sharing is not broken down between life insurance contracts and financial contracts related to
IFRS 4.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
7.5 Management expenses
BREAKDOWN BY DESTINATION
31/12/2020
Creditor
(in € millions)
Life
(638)
(18)
Non-life
(662)
(286)
(5)
International
Insurance
Other
Total
(2,205)
(321)
Acquisition costs or similar(1)
Claim management expenses(2)
Investment management expenses(3)
Administration expenses
(277)
(11)
(628)
(6)
-
-
(23)
(113)
(92)
-
-
-
(141)
(1,494)
(31)
(398)
(60)
(14)
(7)
(1,998)
(103)
Other technical expenses(4)
Other non-technical expenses(4)
TOTAL MANAGEMENT EXPENSES
(5)
-
(24)
(2)
(4)
(11)
(666)
(352)
(352)
(393)
(2,228)
(1,413)
(502)
(5,161)
(1) Excluding the change in deferred acquisition costs totalling €24 million.
(2) Presented in the income statement in the «Claims expense» line.
(3) Presented in the income statement in the «Investment expenses»line.
(4) Presented in the income statement in the «Other current operating income and expenses» line.
31/12/2019
Creditor
(in € millions)
Life
(538)
(10)
Non-life
(632)
(280)
(6)
International
Insurance
Other
Total
(2,072)
(308)
Acquisition costs or similar(1)
Claim management expenses(2)
Investment management expenses(3)
Administration expenses
(272)
(10)
(95)
(94)
(8)
(630)
(7)
-
-
(32)
(5)
-
-
(136)
(1,403)
(47)
(344)
(59)
(15)
(5)
(1,856)
(118)
Other technical expenses(4)
Other non-technical expenses(4)
TOTAL MANAGEMENT EXPENSES
-
3
1
(5)
(9)
(322)
(323)
(333)
(2,027)
(1,317)
(484)
(671)
(4,824)
(1) Excluding the change in deferred acquisition costs totalling €51 million.
(2) Presented in the income statement in the «Claims expense» line.
(3) Presented in the income statement in the «Investment expenses»line.
(4) Presented in the income statement in the «Other current operating income and expenses» line.
6
BREAKDOWN BY NATURE
31/12/2020
Creditor
(in € millions)
Life
(4)
Non-life
(71)
International
Insurance
Other
(207)
-
Total
(331)
Staff expenses
(40)
(401)
(6)
(9)
(645)
(2)
Fees
(2,075)
(89)
(1,237)
(21)
(4,358)
(150)
Taxes
(32)
Other
(60)
(81)
(53)
(9)
(111)
(350)
(314)
TOTAL MANAGEMENT EXPENSES
(2,228)
(1,410)
(500)
(665)
(5,153)
31/12/2019
Creditor
(in € millions)
Life
(4)
Non-life
(65)
International
Insurance
Other
(196)
-
Total
(309)
Staff expenses
(35)
(389)
(6)
(9)
(650)
(5)
Fees
(1,880)
(77)
(1,154)
(24)
(4,074)
(143)
Taxes
(32)
Other
(66)
(74)
(52)
(6)
(93)
(291)
TOTAL MANAGEMENT EXPENSES
(2,027)
(1,317)
(482)
(670)
(321)
(4,817)
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
7.6 Fees paid to statutory auditors
The breakdown by firm and by type of assignment of fees paid to the statutory auditors of fully consolidated Crédit Agricole Assurances
companies in 2020 was as follows:
College of Auditors of Crédit Agricole Assurances S.A.
Ernst  Young(1)
2020
PWC(1)
2020
(in € millions excluding taxes)
2019
2019
Total 2020
Independant audit, certification, review of parent company
and consolidated financial statements
1.0
0.3
0.7
0.6
0.2
0.4
1.6
1.6
0.4
1.2
0.7
0.4
0.2
2.3
3.2
0.3
2.9
1.7
0.3
1.3
4.8
3.5
0.4
3.1
0.7
0.1
0.6
4.2
4.2
0.6
3.6
2.3
0.5
1.7
6.4
Crédit Agricole Assurances S.A.
Fully consolidated subsidiaries
Non audit services
Crédit Agricole Assurances S.A.
Fully consolidated subsidiaries
TOTAL
(1) Statutory auditors of consolidating entity CAA.
Total fees of Ernst Young et Autres, auditor of Crédit Agricole
Assurances S.A., as recorded within the consolidated income
statement as of 31 December 2020 and for the year then ended,
are €1.3 million, including €1 million for the audit of the financial
statements of Crédit Agricole Assurances and its French subsidiaries,
and €0.3 million for non-audit services.
Total fees of PricewaterhouseCoopers Audit, auditor of Crédit
Agricole Assurances S.A., as recorded within the consolidated
income statement as of 31 December 2020 and for the year then
ended, are €2.9 million, including €2.5 million for the audit of the
financial statements of Crédit Agricole Assurances and its French
subsidiaries, and €0.4 million for non-audit services.
7.7 Expenses or income net of ceded reinsurance
31/12/2020
International
Creditor
Insurance
(in € millions)
Life
Non-life
Other
Total
Premiums ceded and unearned
premiums ceded
(308)
163
34
(232)
126
1
(183)
61
-
(119)
25
-
-
-
-
(842)
375
39
Claims ceded
Other technical reserves ceded
Commissions received from reinsurers
4
85
14
88
65
252
EXPENSES OR INCOME NET
OF CEDED REINSURANCE
(26)
(91)
(34)
(25)
-
(176)
31/12/2019
Creditor
Insurance
(in € millions)
Life
Non-life
International
Other
Total
Premiums ceded and unearned
premiums ceded
(233)
154
58
(219)
197
-
(169)
49
-
(114)
33
-
-
-
-
-
(735)
433
58
Claims ceded
Other technical reserves ceded
Commissions received from reinsurers
49
15
75
62
201
EXPENSES OR INCOME NET
OF CEDED REINSURANCE
28
(7)
(45)
(19)
-
(43)
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
240
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
7.8 Tax charge
7.8.1
BREAKDOWN OF TOTAL TAX EXPENSE BETWEEN CURRENT AND DEFERRED TAX
(in € millions)
31/12/2020
(595)
31/12/2019
(664)
Current tax charge
Deferred tax charge
(29)
(34)
Reclassification of current tax charge (income) related to overlay approach
TOTAL TAX CHARGE
102
51
(522)
(647)
7.8.2
TAX PROOF
(in € millions)
31/12/2020
1,668
32.02%
(534)
(41)
31/12/2019
1,912
34.43%
(658)
Pre-tax income, goodwill impairment and share of net income of associates and joint ventures
Theoretical tax rate(1)
Theoretical tax charge
Impact of permanent differences
Impact of different tax rates on foreign subsidiaries
Impact of losses for the year, utilisation of tax loss carryforwards and temporary differences
Impact of reduced tax rate
(59)
21
27
15
31
(50)
116
Impact of other items
67
(103)
Effective tax charge
(522)
31.29%
(647)
EFFECTIVE TAX RATE (%)
33.84%
(1) The theoretical tax rate is the tax rate applicable under ordinary law (including the additional social contribution) profits taxable in France at 31 December 2020.
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
241
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
NOTE 8
Leases
8.1 Leases under which the Group is a lessee
The item “Property, plant and equipment” in the balance sheet consists of own and leased assets that do not meet the definition of investment
properties.
(in € millions)
31/12/2020
31/12/2019
Owned property, plant equipment
Right-of-use on lease contracts
216
29
214
21
TOTAL PROPERTY, PLANT EQUIPMENT USED IN OPERATIONS
245
235
Crédit Agricole Assurances is also a lessee under lease agreements
for IT equipment (photocopiers, computers, etc.) with terms of 1
to 3 years. These are low-value and/or short-term leases. Crédit
Agricole Group has opted to apply the exemptions provided for in
IFRS 16 and not to recognise the right-of-use asset and the lease
liability for these leases in the balance sheet.
RIGHT-OF-USE ASSETS: VARIATION (LESSEE)
Crédit Agricole Assurances is the taker of many assets including [offices, agencies and computer equipment].
Information relating to the contracts of which Crédit Agricole Group is a taker is presented below:
Changes in
scope
Increases
(acquisitions)
Decreases
Translation
Other
(in € millions)
31/12/2019
(disposals) adjustments movements(1) 31/12/2020
Property/Real estate
Gross amount
23
(5)
18
-
-
-
-
-
-
-
-
-
-
(5)
(5)
-
(3)
-
-
-
-
-
-
-
-
-
16
-
36
(10)
26
-
Depreciation and impairment
Total Property/Real estate
Equipment
(3)
-
16
-
Gross amount
4
1
-
-
5
Depreciation and impairment
Total Equipment
(1)
3
(1)
-
-
-
(2)
3
-
-
TOTAL RIGHT-OF-USE
21
(5)
(3)
16
29
(1) Taking account of the effects of the first-time application of the IFRS IC’s decision of 26 November 2019 concerning the duration of IFRS 16 leases, the balance of rights of use on the
balance sheet would have been €38 million as at 31 December 2019. (See note 1 “Applicable Standards and Comparability”).
MATURITY ANALYSIS OF LEASE LIABILITIES
31/12/2020
1 year
up to ≤ 5 years
Total Lease
liabilities
(in € millions)
≤ 1 year
5 years
LEASE LIABILITIES
5
10
14
29
31/12/2019
1 year
up to ≤ 5 years
Total Lease
liabilities
(in € millions)
≤ 1 year
5 years
LEASE LIABILITIES
4
6
11
21
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
242
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
DETAILS OF EXPENSES AND INCOME ON LEASE CONTRACTS
(in € millions)
31/12/2020
31/12/2019
Interest expense on lease liabilities
-
-
-
-
Total Interest and similar expenses
Expense relating to short-term leases
(1)
-
-
Expense relating to leases of low-value assets
Expense relating to variable lease payments not included in the measurement of lease liabilities
Income from subleasing right-of-use assets
Gains or losses arising from leaseback transactions
Gains or losses arising from lease modifications
Total Operating expenses
(3)
(5)
-
(8)
-
-
-
-
-
(9)
(7)
(7)
(16)
(8)
(7)
(7)
(15)
Depreciation for right-of-use
Total Depreciation and amortisation of property, plant equipment
TOTAL EXPENSE AND INCOME ON LEASE CONTRACTS
CASH FLOW AMOUNTS FOR THE PERIOD
(in € millions)
31/12/2020
31/12/2019
TOTAL CASH OUTFLOW FOR LEASES
(15)
(13)
NOTE 9
Employee benefits and other compensation
9.1 Headcount of the period
Average number of employees
France
31/12/2020
2,600
31/12/2019
2,500
International
TOTAL
557
520
3,157
3,020
6
9.2 Post-employment benefits, defined contribution plans
Employers contribute to a variety of compulsory pension schemes.
Plan assets are managed by independent organisations and the
contributing companies have no legal or implied obligation to pay
additional contributions if the funds do not have sufficient assets to
cover all benefits corresponding to services rendered by employees
during the year and during prior years.
Accordingly, Crédit Agricole Assurances Group companies have no
liability in this respect other than their contributions payable.
Within the Group, there are several compulsory defined contribution pension plans, the main ones being Agirc/Arrco, which are French
supplementary retirement plans, and some supplementary plans:
Number of employees covered(1)
Estimate at
31/12/2020
Estimate at
31/12/2019
Entities
Compulsory supplementary pension plans
Agricultural sector plan
CAAS/Pacifica/La Médicale
CAAS/Pacifica/La Médicale
2,809
79
2,679
68
“Article 83” (of the French Tax Code) plan
(1) Number of employees on the payroll
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
243
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
9.3 Post employment benefits, defined benefit plans
CHANGE IN ACTUARIAL LIABILITY
(in € millions)
31/12/2020
31/12/2019
Actuarial liability at beginning of period
Foreign exchange differences
70
-
68
-
Current service cost during the period
Financial cost
5
5
1
1
Employee contributions
-
-
Benefit plan changes, withdrawals and settlement
Change in scope
-
(6)
(1)
-
-
Benefits paid
(2)
-
Taxes, administrative expenses and bonuses
Actuarial gains or losses arising from changes in demographic assumptions
Actuarial gains or losses arising from changes in financial assumptions
ACTUARIAL LIABILITY AT END OF PERIOD
-
(1)
4
-
3
77
70
BREAKDOWN OF CHARGE RECOGNISED IN THE INCOME STATEMENT
(in € millions)
31/12/2020
31/12/2019
Service cost
5
-
(1)
-
Net interest income (expense)
IMPACT IN PROFIT AND LOSS
5
(1)
BREAKDOWN OF CHARGE RECOGNISED IN OTHER COMPREHENSIVE INCOME THAT WILL NOT BE RECLASSIFIED TO PROFIT AND
LOSS
(in € millions)
31/12/2020
-
31/12/2019
-
Revaluation from net liabilities (from net assets)
Total amount of cumulative actuarial differences in other comprehensive income items
that will not be reclassified to profit and loss
8
-
2
-
Foreign exchange differences
Actuarial gains or losses on assets
-
-
Actuarial gains or losses arising from changes in demographic assumptions(1)
Actuarial gains or losses arising from changes in financial assumptions(1)
Adjustments in impact of restriction on assets
(1)
4
-
5
-
-
TOTAL ITEMS RECOGNISED IMMEDIATELY IN OTHER COMPREHENSIVE INCOME ITEMS
2
7
(1) o/w actuarial gains/losses related to experience adjustment.
NET FINANCIAL POSITION
(in € millions)
31/12/2020
31/12/2019
Actuarial liability at end of period
Impact of asset restriction
77
-
71
-
Fair value of plan assets
(2)
75
(1)
70
NET FINANCIAL POSITION AT END OF PERIOD
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
244
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
DEFINED-BENEFIT PLANS: MAIN ACTUARIAL ASSUMPTIONS
(in € millions)
31/12/2020
-0,02%-0,86%
-0,02%-0,86%
1,75%-2%
-
31/12/2019
0,56%-0,98%
0,56%-0,98%
1,75%-2%
-
Discount rate(1)
Actual return on plan assets and on reimbursement rights
Expected salary increase rates(2)
Rate of change in medical costs
(1) Discount rates are determined as a function of the average duration of the commitment that is the arithmetic average of durations calculated between the assessment date and the
payment date weighted by assumptions of staff turnover.
(2) Depending on the types of employee concerned (management or non-management grade).
INFORMATION OF PLAN ASSETS – ASSETS ALLOCATION
31/12/2020
Eurozone
(in € millions)
Equities
%
10.6%
74.4%
7.5%
Amount
o/w listed
4
25
3
4
25
-
Bonds
Real estate
Other assets
7.5%
3
-
9.4 Other employee benefits
Among the various collective variable compensation plans within
the Group, the Rémunération variable collective (RVC), is a global
plan encompassing the discretionary incentive scheme and the
compulsory profit-sharing scheme. The amount is calculated based
on the companys performance, measured through the net income
Group share of Crédit Agricole Assurances
The amount of the profit-sharing component is calculated in
accordance with the standard legal formula and is deducted from
the total RVC to obtain the amount of the discretionary incentive
entitlement.
Other employee benefits: in France, the Groups main entities pay
long-service awards. The amounts vary according to practices and
collective bargaining agreements.
A given level of net income Group share allows determination of a
percentage of the total payroll to be distributed.
9.5 Senior executive compensation
Senior executives include all members of the Executive Committee
of Crédit Agricole Assurances: the Chief Executive Officer of Crédit
Agricole Assurances and the Chief Executive Officers of the main
subsidiaries and the heads of the Groups core business activities.
zzpost-employment benefits: no end-of-career benefits were paid but
€0.50 million was paid under the supplementary pension plan for
Group Senior Executive Officers;
6
zzother long-term benefits: not applicable;
zztermination benefits: not applicable;
zzshare-based payments: not applicable.
Compensation and benefits paid by Crédit Agricole Assurances
Group to the members of the Executive Committee in 2020 were
as follows:
The members of the Board of Directors of Crédit Agricole Assurances
perceived in 2020 a total of 144,000 euros in directors' compensation
(formerly known as directors' fees) under their mandate to Crédit
Agricole Assurances.
zzshort-term benefits: €10.516 million with respect to fixed and
variable compensation components including social security
expenses and benefits in kind;
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
245
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
NOTE 10
Commitments given and received
(in € millions)
31/12/2020
1,668
-
31/12/2019
COMMITMENTS RECEIVED
Financing commitments
Guarantee commitments
Securities commitments
Securities to be delivered
COMMITMENTS GIVEN
Financing commitments
Guarantee commitments
Securities commitments
Securities to be received
1,955
-
135
144
1,812
1,812
391
-
1,533
1,533
723
-
441
-
282
391
391
282
Commitments given mainly consist of pledges of securities given to ceding companies. These pledges are aimed at covering the theoretical
commitments accepted by Crédit Agricole Assurances under existing reinsurance treaties.
NOTE 11
Consolidation scope
Restrictions on controlled entities
Regulatory, legal or contractual provisions can limit the ability of
Crédit Agricole Assurances to access the assets of its subsidiaries
and to settle liabilities of Crédit Agricole Assurances.
Financial support provided to controlled
structured entities
Crédit Agricole Assurances provided no financial support for any
structured entities consolidated as of 31 December 2020.
Regulatory constraints
The subsidiaries of Crédit Agricole Assurances Group are subject to
prudential regulation and regulatory capital requirements in their host
countries. The minimum equity capital (solvency ratio), leverage ratio
and liquidity ratio requirements limit the capacity of these entities to
pay dividends or to transfer assets to Crédit Agricole Assurances
Group.
Non-controlling interests
No subsidiary has been identified with significant amount of non-
controlling interests in relation to the total equity of the Group or of
the sub-group level or of which the total balance sheet held by non-
controlling interests is significant.
Legal constraints
The subsidiaries of Crédit Agricole Assurances Group are subject
to legal provisions concerning the distribution of capital and
distributable earnings. These requirements limit the ability of the
subsidiaries to distribute dividends. In most cases, these are less
restrictive than the regulatory limitations mentioned above.
Scope of consolidation evolution
The Group consolidated 540 entities at 31 December 2020.
Prediwatt, Predica Energies Durables Europe, FCT Compartiment
LCL (fully consolidated) and SCI Académie Montrouge, SAS Défense
CB3 (equity method) were consolidated for the first time.
Restriction on assets backing unit-linked contracts
Of these 540 entities, 345 structured funds are consolidated by the
Group, including 27 entities for the first time, representing a total of
€10,404 million in debt to consolidated UCITS unitholders.
Assets of the insurance subsidiaries are mainly held for satisfying
their obligation towards their policyholders. Assets transfers to other
entities are possible following the legal conditions. However, in case
of a transfer, a part of the profit due to the transfer must be intended
for the policyholders.
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
246
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
Breakdown of consolidation scope
31/12/2020
Control
31/12/2019
Control
Consolidation scope
of Crédit Agricole Assurances Group
Consolidation
Method
Country
Interest
Interest
Parent company
CREDIT AGRICOLE ASSURANCES
Holdings
France
Full
100%
100%
100%
100%
CREDIT AGRICOLE CREDITOR INSURANCE
SPACE HOLDING
France
Ireland
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
SPACE LUX
Luxembourg
Insurance companies
PREDICA
France
France
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
94%
100%
100%
100%
94%
100%
100%
100%
94%
100%
100%
100%
94%
LA MEDICALE (Anciennement LA MEDICALE DE FRANCE)
PACIFICA
France
CALIE
Luxembourg
France
SPIRICA
100%
100%
100%
100%
0%
100%
100%
100%
100%
0%
100%
75%
100%
75%
GNB SEGUROS (Anciennement BES SEGUROS)
CA VITA
Portugal
Italy
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
FINAREF RISQUES DIVERS
FINAREF VIE
France
France Not consolidated
CACI Life
Ireland
Ireland
Japan
Italy
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
CACI NON life
CA life JAPAN
CA ASSICURAZIONI
CA life GREECE
Greece
France
ASSURME
Reinsurance companies
CACI REINSURANCE
Services companies
VIAVITA
Ireland
Full
100%
100%
100%
100%
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Full
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Full
100%
40%
100%
40%
100%
40%
100%
40%
RAMSAY - GENERALE DE SANTE
INFRA FOCH TOPCO
ALTAREA
6
36%
36%
37%
37%
25%
25%
25%
25%
KORIAN
24%
24%
24%
24%
FREY
19%
19%
19%
19%
FONCIERE HYPERSUD
CREDIT AGRICOLE ASSURANCES SOLUTIONS
ICADE
51%
51%
51%
51%
100%
19%
100%
19%
100%
19%
100%
19%
Equity method
Equity method
Full
PATRIMOINE ET COMMERCE
PREDIPARK
21%
21%
20%
20%
100%
100%
80%
100%
100%
80%
100%
100%
80%
100%
100%
80%
SA RESICO
Full
IRIS HOLDING FRANCE
SH PREDICA ENERGIES DURABLES SAS
B IMMOBILIER
Full
Full
100%
100%
100%
50%
100%
100%
100%
50%
100%
100%
100%
50%
100%
100%
100%
50%
Full
HOLDING EUROMARSEILLE
SAS PARHOLDING
PREDICA ENERGIES DURABLES
SAS CRISTAL
Full
Equity method
Full
59%
59%
100%
46%
100%
46%
Equity method
Equity method
Full
46%
46%
ARCAPARK SAS
50%
50%
50%
50%
PREDIRUNGIS
100%
100%
100%
100%
85%
85%
PRED INFR SA
Full
100%
100%
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
247
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
31/12/2020
Control
31/12/2019
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
Spain
Interest
100%
100%
100%
100%
100%
25%
Interest
100%
100%
100%
0%
VAUGIRARD INFRA SLU
ALTA VAI
Full
100%
100%
100%
100%
100%
25%
100%
100%
100%
0%
Luxembourg
Spain
Full
VAUGIRARD AUTOVIA SLU
PREDIWATT
Full
France
Full
Full
FCT CAA COMPARTIMENT CESSION DES CREANCES LCL
SAS CB3
France
0%
0%
France
Equity method
Full
0%
0%
PREDICA ENER DUR EUR
UCITS
France
100%
100%
0%
0%
FEDERVAL FCP
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
98%
100%
100%
100%
100%
100%
100%
98%
98%
100%
100%
100%
100%
100%
100%
98%
98%
100%
100%
100%
100%
100%
100%
98%
98%
100%
100%
100%
100%
100%
100%
98%
GRD 2 FCP
GRD 3 FCP
GRD 5 FCP
GRD 7 FCP
GRD 10 FCP
GRD 12 FCP
GRD 14 FCP
GRD 17 FCP
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
GRD 18 FCP
GRD 19 FCP
GRD 20 FCP
GRD 11 FCP
PREDIQUANT A1 FCP
PREDIQUANT A2 FCP
PREDIQUANT A3 FCP
BFT OPPORTUNITES FCP
CA-EDRAM OPPORTUNITES FCP 3DEC
FCPR PREDICA 2005 PART A
FCPR PREDICA 2006 PART A
FCPR PREDICA 2007 A 3DEC
FCPR PREDICA 2007 C2
FCPR PREDICA 2008 A1
FCPR PREDICA 2008 COMP BIS A2
FCPR PREDICA 2008 COMPAR TER A3
GRD 8 FCP
GRD 9 FCP
FCPR PREDICA 2010 A1
FCPR PREDICA 2010 A2
FCPR PREDICA 2010 A3
FCPR PREDICA INFR 2006-2007 A
FCPR PREDICA SECONDAIRE I PART A
FCPR PREDICA SECONDAIRE I PART B
PREDIQUANT OPPORTUNITES
FCPR CAA COMPARTIMENT 1 PARTA1
FCPR CAA COMPART BIS PART A2
FCPR CAA COMP TER PART A3
FCPR PREDICA SECONDAIRES II A
FCPR PREDICA SECONDAIRES II B
FCPR UI CAP SANTE A
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
248
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2020
Control
31/12/2019
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
France
France
France
France
France
France
France
France
Luxembourg
France
France
France
France
France
France
France
France
France
France
Ireland
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
84%
Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
84%
CAA FRANCE CROISSANCE 2 A FCPR
CAA PRIV. FINANC. COMP. 1 A1 FIC
CAA PRIV. FINANC. COMP. 2 A2 FIC
FCPR UI CAP AGRO
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
84%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
84%
FCPR CAA 2013
FCPR PREDICA SECONDAIRE III A
OBJECTIF LONG TERME
CAA 2013 FCPR B1
CAA 2013 FCPR C1
CAA 2013 FCPR D1
CAA 2013 COMPARTIMENT 5 A5
CAA 2013-3
LRP - CPT JANVIER 2013 0.30 13-21 11/01A
AMUNDI GRD 22 FCP
100%
100%
100%
100%
100%
100%
100%
100%
100%
98%
100%
100%
100%
100%
100%
100%
100%
100%
100%
98%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
44%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
44%
GRD 13 FCP
GRD 21 FCP
CAA 2013-2
CAA 2014 COMPARTIMENT 1 PARTA1
CAA 2014 INVESTISSMENT PART A3
FCT MID CAP 2 05/12/22
FCT CAREPTA - COMPARTIMENT 2014-1
FCT CAREPTA - COMPARTIMENT 2014-2
CNP ACP 10 FCP
CORSAIR 1.5255% 25/04/35
AGRICOLE RIVAGE DETTE
CAA 2015 CPT 1
100%
100%
100%
100%
100%
100%
44%
100%
100%
100%
100%
100%
100%
44%
CAA 2015 CPT 2
CAREPTA RE-2015 -1
ARTEMID
6
F CORE EU CR 19 MM
CA VITA PRIVATE EQUITY CHOISE PARTS PART A
CA VITA INFRASTRUCTURE CHOISE FIPS c.l. A
IAA CROISSANCE INTERNATIONALE
CAREPTA 2016
100%
100%
100%
98%
100%
100%
100%
98%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
CAA 2016
100%
100%
100%
100%
100%
100%
0%
100%
100%
100%
100%
100%
100%
0%
CAA INFRASTRUCTURE
CA VITA PRIVATE DEBT CHOICE FIPS cl.A
CAA SECONDAIRE IV
FCT BRIDGE 2016-1
CAREPTA R 2016
FCT CAREPTA 2-2016
France Not consolidated
PREDIQUANT EUROCROISSANCE A2
FPCI COGENERATION FRANCE I
CORS FIN 1.52 10-38
France
France
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
Ireland
PURPLE PR 1.36 10-38
Luxembourg
Luxembourg
Ireland
CORS FIN 251038
CORS FINA FLR 1038 serie 145
CORS FINA FLR 1038 serie 146
Ireland
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
249
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
31/12/2020
Control
31/12/2019
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
Luxembourg
France
Interest
100%
Interest
100%
PURP PR 1.093 10-38
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
CAA INFRASTRUCTURE 2017
100%
100%
CAA PE 2017 (CAA PRIVATE EQUITY 2017)
CAA PE 2017 BIS (CAA PRIVATE EQUITY 2017 BIS)
France
100%
100%
France
100%
100%
CAA PE 2017 France INVESTISSEMENT (CAA PRIVATE EQUITY
2017 MEZZANINE)
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
CAA PE 2017 MEZZANINE (CAA PRIVATE EQUITY 2017 MEZZANINE)
CAA PE 2017 TER CONSO (CAA PRIVATE EQUITY 2017 TER)
GRD 44
GRD 44 N2
GRD 54
UI CAP SANTE 2
CAA PR FI II C1 A1
Effithermie
FCT CAA 2017-1
Prediquant Premium
GRD44 n°3
CAA INFRASTRUCTURE 2018 - COMPARTIMENT 1
COMPARTIMENT DS3 - IMMOBILIER VAUGIRARD
CAA PRIVATE EQUITY 2018 - COMPARTIMENT FRANCE
INVESTISSEMENT
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
0%
100%
100%
100%
100%
100%
0%
COMPARTIMENT DS3 - VAUGIRARD
CAA PRIVATE EQUITY 2018 - COMPARTIMENT 1
AM DESE FIII DS3IMDI
BFT VALUE PREM OP CD
CAA COMMERCES 2
37785 QXEURC
0%
0%
CAA PRIV EQY 19 CF A
GRD ACT.ZONE EURO
Unit-linked funds
0%
0%
0%
0%
ACTICCIA VIE
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
99%
100%
98%
99%
100%
98%
99%
100%
98%
99%
100%
98%
OPTALIME FCP 3DEC
CA MASTER PATRIM.3D
CA MASTER EUROPE 3D
VENDOME INVEST.3DEC
GRD IFC 97 3D
46%
46%
47%
47%
91%
91%
91%
91%
100%
100%
77%
100%
100%
77%
100%
100%
80%
100%
100%
80%
GRD FCR 99 3DEC
OBJECTIF PRUDENCE
OBJECTIF DYNAMISME
GRD CAR 39
98%
98%
98%
98%
100%
100%
37%
100%
100%
37%
100%
100%
55%
100%
100%
55%
OBJECTIF MEDIAN
ANTINEA
MDF 89
100%
57%
100%
57%
100%
58%
100%
58%
AM.PULSACTIONS 3D
LCL ALLOC.DYNAM.3D
ATOUT FRANCE-C-3DEC
ATOUT EUROPE -C-3D
CPR CONSOM ACT P 3D
RSD 2006 3DEC
96%
96%
95%
95%
42%
42%
42%
42%
85%
85%
82%
82%
52%
52%
52%
52%
100%
100%
100%
100%
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
250
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2020
Control
31/12/2019
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
France
France
Interest
93%
88%
75%
100%
78%
100%
0%
Interest
92%
88%
74%
100%
78%
100%
83%
46%
82%
53%
86%
97%
100%
81%
100%
100%
100%
95%
97%
100%
100%
100%
85%
100%
100%
82%
97%
99%
70%
98%
37%
100%
100%
35%
68%
99%
70%
18%
86%
50%
100%
49%
71%
54%
99%
85%
98%
62%
LCL MG.FL.0-100 3D
LCL MGEST 60 3 DEC
INVEST RESP S3 3D
ATOUT PREM’S ACT.3D
AM.AFD AV.D.P1 3D
RAVIE
Full
Full
Full
Full
Full
Full
93%
88%
75%
100%
78%
100%
0%
92%
88%
74%
100%
78%
100%
83%
46%
82%
53%
86%
97%
100%
81%
100%
100%
100%
95%
97%
100%
100%
100%
85%
100%
100%
82%
97%
99%
70%
98%
37%
100%
100%
35%
68%
99%
70%
18%
86%
50%
100%
49%
71%
54%
99%
85%
98%
62%
ECOFI MULTI OPP.3D
LCL FLEX 30
France Not consolidated
France
France
France
France
France
Full
Full
Full
Full
Full
49%
93%
56%
85%
99%
0%
49%
93%
56%
85%
99%
0%
AXA EUR.SM.CAP E 3D
CPR SILVER AGE P 3D
CPR REFL SOLID P 3D
CPR REFL SOLID 3D
SONANCE VIE 3DEC
IND.CAP EMERG.-C-3D
LCL F.S.F.AV.11 3D
France Not consolidated
France Full
42%
0%
42%
0%
France Not consolidated
France Not consolidated
France Not consolidated
SONANCE VIE 2 3D
0%
0%
SONANCE VIE 3 3D
0%
0%
OPCIMMO -PREM O.-5D
OPCIMMO -LCL OP.-5D
CPR RE.S.0-100 P 3D
CPR R.ST.0-100E.0-1
SONANCE VIE 4 3D
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
95%
98%
100%
100%
100%
86%
100%
100%
79%
97%
99%
70%
98%
41%
100%
100%
35%
68%
99%
63%
80%
87%
7%
95%
98%
100%
100%
100%
86%
100%
100%
79%
97%
99%
70%
98%
41%
100%
100%
35%
68%
99%
63%
80%
87%
7%
France
France
France
AMUNDI PATRIMOINE C
SONANCE VIE 5 3D
France
France
SONANCE VIE 6 3D
France
SOLIDARITE IN SANTE
SONANCE VIE 7 3D
France
France
SONANCE VIE N8 3D
AM GLOB. M MUL ASS P
SONANCE VIE N9 C 3D
AMUNDI EQ E IN AHEC
UNIPIERRE ASSURANCE (SCPI)
SCI VICQ D’AZIR VELL
ATOUT VERT HOR.3DEC
LCL DEVELOPPEM.PME C
ACTICCIA VIE N2 C
France
France
6
France
Luxembourg
France
France
France
France
France
AF INDEX EQ USA A4E
AF INDEX EQ JAPAN AE CAP
LCL ACT.USA ISR 3D
ARC FLEXIBOND-D
Luxembourg
Luxembourg
France
France
ACTIONS 50 3DEC
France
100%
0%
100%
0%
LCL ACT.IMMOBI.3D
LCL AC.DEV.DU.EURO
LCL AC.EMERGENTS 3D
ACTICCIA VIE 3
France Not consolidated
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
88%
43%
99%
62%
98%
62%
88%
43%
99%
62%
98%
62%
AMUN.TRES.EONIA ISR E FCP 3DEC
AMUNDI TRANSM PAT C
TRIANANCE 6 ANS
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
251
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
31/12/2020
Control
31/12/2019
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
France
France
France
France
Interest
100%
55%
100%
63%
90%
66%
100%
37%
0%
Interest
100%
57%
100%
68%
91%
66%
100%
64%
98%
56%
48%
66%
58%
61%
100%
43%
39%
74%
0%
ACTICCIA VIE N4
Full
Full
Full
Full
Full
Full
Full
Full
100%
55%
100%
63%
90%
66%
100%
37%
0%
100%
57%
100%
68%
91%
66%
100%
64%
98%
56%
48%
66%
58%
61%
100%
43%
39%
74%
0%
AMUNDI ACTIONS FRANCE C 3DEC
LCL TRIPLE TEMPO AV (FEV.2015)
AMUNDI VALEURS DURAB
CPR OBLIG 12 M.P 3D
AMUNDI HORIZON 3D
ACTICCIA VIE 90 C
LCL ACTIONS EURO C
LCL PREMIUM VIE 2015
LCL ACT.E-U ISR 3D
France Not consolidated
France
France
France
France
Full
Full
Full
Full
27%
50%
35%
82%
0%
27%
50%
35%
82%
0%
AMUNDI OBLIG EURO C
CPR RENAI.JAP.-P-3D
AM AC FR ISR PC 3D
BNP PAR.CRED.ERSC
LCL 6 HORIZ. AV 0615
INDOS.EURO.PAT.PD 3D
CPR CROIS.REA.-P
France Not consolidated
France
France
France
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
44%
28%
86%
81%
100%
100%
93%
93%
95%
100%
100%
0%
100%
44%
28%
86%
81%
100%
100%
93%
93%
95%
100%
100%
0%
AM.AC.MINER.-P-3D
FONDS AV ECHUS FIA A
ACTICCIA VIE 90 N2
100%
100%
93%
92%
97%
100%
100%
100%
100%
100%
86%
100%
82%
97%
97%
100%
75%
52%
71%
25%
45%
69%
2%
100%
100%
93%
92%
97%
100%
100%
100%
100%
100%
86%
100%
82%
97%
97%
100%
75%
52%
71%
25%
45%
69%
2%
ACTICCIA VIE 90 N3 C
LCL INVEST.EQ C
LCL INVEST.PRUD.3D
CPR GLO SILVER AGE P
ACTICCIA VIE 90 N4
LCL L.GR.B.AV 17 C
LCL TRP HOZ AV 0117
ACTICCIA VIE 90 N6 C
LCL 3 TEMPO AV 11/16
AMUN TRESO CT PC 3D
LCL TRIPLE TE AV OC
INDOSUEZ ALLOCATION
LCL OPTIM II VIE 17
France Not consolidated
France
France
France
Full
Full
Full
100%
100%
56%
0%
100%
100%
56%
0%
France Not consolidated
France Full
100%
0%
100%
0%
France Not consolidated
France Not consolidated
LCL AUTOCALL VIE 17
LCL DOUBLE HORIZON A
TRIANANCE 6 ANS N 4
LCL AC MONDE
0%
0%
France
Full
100%
0%
100%
0%
France Not consolidated
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
43%
38%
90%
46%
79%
92%
0%
43%
38%
90%
46%
79%
92%
0%
AMUN.ACT.REST.P-C
AMUNDI KBI ACTIONS C
LCL ACT RES NATUREL
SOLIDARITE AMUNDI P
INDO ALLOC MANDAT C
LCL TRI ESC AV 0118
TRIANANCE 6 ANS 5 C
A FD EQ E CON AE(C)
A FD EQ E FOC AE (C)
AMUNDI ALLOCATION C
PORTF DET FI EUR AC
France Not consolidated
100%
79%
58%
76%
98%
100%
100%
79%
58%
76%
98%
100%
France
France
France
France
France
Full
Full
Full
Full
Full
79%
62%
68%
100%
100%
79%
62%
68%
100%
100%
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
252
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2020
Control
31/12/2019
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
Interest
100%
43%
40%
0%
Interest
100%
44%
20%
4%
BFT SEL RDT 23 PC
Full
Full
Full
100%
43%
40%
0%
100%
44%
20%
4%
BFT STATERE P (C)
CPR FOCUS INF.-P-3D
EXAN.PLEI.FD P
France Not consolidated
AMUNDIOBLIGMONDEP
AMUNDI KBI ACTION PC
AMUNDI-CSH IN-PC
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
71%
88%
78%
50%
59%
43%
49%
70%
100%
84%
82%
10%
42%
5%
71%
88%
78%
50%
59%
43%
49%
70%
100%
84%
82%
10%
42%
5%
68%
87%
76%
49%
54%
43%
41%
71%
100%
85%
82%
55%
47%
31%
44%
76%
41%
74%
100%
75%
45%
100%
87%
80%
57%
52%
47%
53%
61%
100%
41%
41%
43%
49%
40%
59%
50%
51%
46%
66%
78%
68%
81%
64%
68%
87%
76%
49%
54%
43%
41%
71%
100%
85%
82%
55%
47%
31%
44%
76%
41%
74%
100%
75%
45%
100%
87%
80%
57%
52%
47%
53%
61%
100%
41%
41%
43%
49%
40%
59%
50%
51%
46%
66%
78%
68%
81%
64%
France
BFT FRAN FUT-C SI.3D
AM.AC.USA ISR P 3D
France
France
AM.ACT.EMER.-P-3D
France
AM.RDT PLUS -P-3D
France
TRIANANCE 6 ANS N3
RETAH PART C
France
France
TRIANANCE 6 ANS N6
TRIANANCE 6 ANS N7 C
AMUNDI B GL AGG AEC
AFCPRGLlifeAEC
France
France
Luxembourg
Luxembourg
Luxembourg
Luxembourg
AIMSCIWOAE
AMUNDI BGEB AEC
49%
0%
49%
0%
INDOSUEZ EURO DIV G
LCL AC.MDE HS EU.3D
LCL ACTIONS EURO FUT
FONDS AV ECHUS FIA B
TRIANANCE 6 ANS N2 C
EPARINTER EURO BD
PORT.METAUX PREC.A-C
TRIANANCE 6 ANS N8 C
TRIANANCE 6 ANS N 9
JPM US SEL EQ PLS-CA EUR HD
INDO-FII EUR CP-IEUR
CPRGLODISOPARAC
Luxembourg Not consolidated
France
France
Full
Full
38%
76%
0%
38%
76%
0%
France Not consolidated
France
France
Full
Full
Full
Full
Full
Full
75%
54%
98%
86%
80%
66%
0%
75%
54%
98%
86%
80%
66%
0%
France
France
France
Luxembourg
6
Luxembourg Not consolidated
Luxembourg
Luxembourg
Luxembourg
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
44%
43%
64%
42%
43%
59%
44%
32%
42%
84%
48%
52%
74%
76%
78%
47%
84%
0%
44%
43%
64%
42%
43%
59%
44%
32%
42%
84%
48%
52%
74%
76%
78%
47%
84%
0%
CPR-CLIM ACT-AEURA
CPR I-SM B C-AEURA
SCPI LFP MULTIMMO
INDOSUEZ NAVIGATOR G
INDO-GBL TR-PE
Luxembourg
Luxembourg
France
CPR EUR.HI.DIV.P 3D
JPMORGAN F-US GROWTH-C AHD
78752 AEURHC
Luxembourg
Luxembourg
Luxembourg
Luxembourg
Luxembourg
France
JPMORGAN F-JPM US VALUE-CEHA
FRANKLIN DIVER-DYN-I ACC EU
BA-FII EUR EQ O-GEUR
HYMNOS P 3D
AMUNDI GLO M/A CONS-M2 EUR C
CHORELIA N5 PART C
AMUNDI GLB MUL-ASSET-M2EURC
LCL OBL.CREDIT EURO
AMUNDI-VOLATILITY WRLD-OUSDC
Luxembourg
France
Luxembourg
France
Luxembourg Not consolidated
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
253
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
31/12/2020
Control
31/12/2019
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
Interest
85%
0%
Interest
85%
55%
44%
78%
51%
86%
47%
63%
89%
88%
41%
75%
80%
89%
40%
58%
70%
52%
60%
59%
64%
46%
56%
100%
100%
100%
90%
100%
100%
100%
100%
100%
100%
51%
100%
100%
0%
CHORELIA PART C
France
Full
85%
0%
85%
55%
44%
78%
51%
86%
47%
63%
89%
88%
41%
75%
80%
89%
40%
58%
70%
52%
60%
59%
64%
46%
56%
100%
100%
100%
90%
100%
100%
100%
100%
100%
100%
51%
100%
100%
0%
LCF CREDIT ERSC 3D
AM.AC.EU.ISR-P-3D
FE AMUNDI INC BLDR-IHE C
INDOSUEZSWZOPG
CHORELIA N3 PART C
LCL ACT.OR MONDE
TRIAN 6 ANS N10 C
JPM US EQY ALL CAP-C HDG
CHORELIA N2 PART C
HASTINGS PATRIM AC
FRANKLIN GLB MLT-AS IN-IAEUR
AMUNDI-EUR EQ GREEN IM-IEURC
CHORELIA N4 PART C
CADEISDA 2DEC
France Not consolidated
France
Full
Full
36%
81%
0%
36%
81%
0%
Luxembourg
Luxembourg Not consolidated
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
86%
50%
82%
89%
88%
42%
76%
65%
88%
41%
59%
0%
86%
50%
82%
89%
88%
42%
76%
65%
88%
41%
59%
0%
France
Luxembourg
France
France
Luxembourg
Luxembourg
France
France
0057514 AUC
Luxembourg
AMUNDI-VOLATILITY WRLD-IUSDC
5922 AEURHC
Luxembourg Not consolidated
Luxembourg
Luxembourg
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
55%
57%
82%
72%
26%
60%
100%
100%
100%
90%
100%
100%
100%
100%
100%
100%
50%
72%
100%
31%
61%
83%
74%
100%
100%
96%
58%
5%
55%
57%
82%
72%
26%
60%
100%
100%
100%
90%
100%
100%
100%
100%
100%
100%
50%
72%
100%
31%
61%
83%
74%
100%
100%
96%
58%
5%
AMUNDI-GL INFLAT BD-MEURC
CHORELIA N6 PART C
EXANE 1 OVERDR CC
IGSF-GBL GOLD FD-I C
AMUNDI AC.FONC.PC 3D
PREDIQUANT A5
Luxembourg
Luxembourg
France
France
FDC A3 P
France
FDA 18 -O-3D
France
OPCI GHD
France
BFT CREDIT OPPORTUNITES -I-C
GRD 44 N4 PART CD
CAA PE 2019 CPT 1 A1
CAA PE 19 CPT BIS A2
CAA PE 19 CPT TER A3
CAA INFRASTRU.2019 A
APLEGROSENIEUHD
LF PRE ZCP 12 99 LIB
GRD 44 N5
France
France
France
France
France
France
Luxembourg
France
France
5884 AEURC
France
1827 A2EURC
France
0%
0%
TRIANANCE 6 ANS N 11
AMUNDI KBI AQUA C
56055 A5 EUR
France
0%
0%
France
0%
0%
France
0%
0%
PORT EX ABS RET P
SCI TANGRAM
France
0%
0%
France
0%
0%
5880 AEURC
France
0%
0%
CPR EUROLAND ESG P
PIMCO GLOBAL BND FD-CURNC EX
INDOFIIFLEXEG
France
0%
0%
France
53%
47%
88%
53%
47%
88%
0%
0%
France
0%
0%
CHORELIA N7 C
France
0%
0%
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
254
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2020
Control
31/12/2019
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
France
France
France
France
France
France
Interest
40%
Interest
0%
LOUVOIS PLACEMENT
AMIRAL GROWTH OPP A
CALIFORNIA 09
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
40%
51%
67%
44%
45%
100%
84%
82%
52%
63%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
51%
0%
67%
0%
VENDOME SEL EURO PC
EUROPEAN CDT SRI PC
INDOSUEZ CAP EMERG.M
TRIANANCE 6 AN 12 C
AIJPMGBIGOAHE
44%
0%
45%
0%
100%
84%
0%
0%
82%
0%
56055 AEURHC
52%
0%
AMUNDI EMERG MKT BD-M2EURHC
OPCI
63%
0%
Nexus1
Italy
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
89%
100%
100%
100%
80%
89%
100%
100%
100%
80%
99%
100%
100%
100%
80%
99%
100%
100%
100%
80%
OPCI Predica Bureau
OPCI PREDICA HABITATION
OPCI PREDICA COMMERCES
OPCI CAMP INVEST
OPCI IRIS INVEST 2010
OPCI MESSIDOR
80%
80%
80%
80%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
0%
100%
100%
100%
0%
OPCI eco campus
OPCI MASSY BUREAUX
OPCI CAA CROSSROADS
Property investment companies
SCI PORTE DES LILAS - FRERES FLAVIEN
SCI LE VILLAGE VICTOR HUGO
SCI BMEDIC HABITATION
SCI FEDERALE VILLIERS
SCI FEDERLOG
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
SCI FEDERLONDRES
SCI FEDERPIERRE
SCI GRENIER VELLEF
SCI IMEFA 1
6
SCI IMEFA 100
SCI IMEFA 101
SCI IMEFA 3
SCI IMEFA 12
SCI IMEFA 81
SCI IMEFA 148
SCI IMEFA 102
SCI IMEFA 103
SCI IMEFA 104
SCI IMEFA 105
SCI IMEFA 107
SCI IMEFA 108
SCI IMEFA 109
SCI IMEFA 11
SCI IMEFA 110
SCI IMEFA 112
SCI IMEFA 113
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
255
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
31/12/2020
Control
31/12/2019
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
SCI IMEFA 115
SCI IMEFA 116
SCI IMEFA 117
SCI IMEFA 118
SCI IMEFA 120
SCI IMEFA 121
SCI IMEFA 122
SCI IMEFA 123
SCI IMEFA 126
SCI IMEFA 128
SCI IMEFA 129
SCI IMEFA 13
SCI IMEFA 131
SCI IMEFA 17
SCI IMEFA 18
SCI IMEFA 20
SCI IMEFA 32
SCI IMEFA 33
SCI IMEFA 34
SCI IMEFA 35
SCI IMEFA 36
SCI IMEFA 37
SCI IMEFA 38
SCI IMEFA 39
SCI IMEFA 4
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
SCI IMEFA 42
SCI IMEFA 43
SCI IMEFA 44
SCI IMEFA 47
SCI IMEFA 48
SCI IMEFA 5
SCI IMEFA 51
SCI IMEFA 52
SCI IMEFA 54
SCI IMEFA 57
SCI IMEFA 58
SCI IMEFA 6
SCI IMEFA 60
SCI IMEFA 61
SCI IMEFA 62
SCI IMEFA 63
SCI IMEFA 64
SCI IMEFA 67
SCI IMEFA 68
SCI IMEFA 69
SCI IMEFA 72
SCI IMEFA 73
SCI IMEFA 74
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
256
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
31/12/2020
Control
31/12/2019
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
99%
Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
99%
SCI IMEFA 76
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
99%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
99%
SCI IMEFA 77
SCI IMEFA 78
SCI IMEFA 79
SCI IMEFA 80
SCI IMEFA 82
SCI IMEFA 84
SCI IMEFA 85
SCI IMEFA 89
SCI IMEFA 91
SCI IMEFA 92
SCI IMEFA 96
SCI MEDI BUREAUX
SCI PACIFICA HUGO
SCI FEDERALE PEREIRE VICTOIRE
SCI VAL HUBERT (SCPI)
SCI IMEFA 132
SCI IMEFA 22
100%
100%
100%
100%
100%
100%
100%
100%
70%
100%
100%
100%
100%
100%
100%
100%
100%
70%
100%
100%
100%
100%
100%
100%
100%
100%
70%
100%
100%
100%
100%
100%
100%
100%
100%
70%
SCI IMEFA 83
SCI IMEFA 25
SCI IMEFA 140
SCI IMEFA 8
SCI IMEFA 16
SCI CAMPUS MEDICIS ST DENIS
SCI CAMPUS RIMBAUD ST DENIS
SCI IMEFA 156
SCI IMEFA 150
SCI IMEFA 155
SCI IMEFA 158
SCI IMEFA 159
SCI IMEFA 164
SCI IMEFA 171
SCI IMEFA 170
SCI IMEFA 169
SCI IMEFA 168
SCI IMEFA 166
SCI IMEFA 157
SCI IMEFA 167
SCI IMEFA 172
SCI IMEFA 10
70%
70%
70%
70%
90%
90%
90%
90%
100%
100%
100%
100%
100%
100%
100%
100%
95%
100%
100%
100%
100%
100%
100%
100%
100%
95%
100%
100%
100%
100%
100%
100%
100%
100%
95%
100%
100%
100%
100%
100%
100%
100%
100%
95%
6
95%
95%
95%
95%
90%
90%
90%
90%
95%
95%
95%
95%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
SCI IMEFA 9
SCI IMEFA 2
SCI IMEFA 173
SCI IMEFA 174
SCI IMEFA 175
SCI IMEFA 149
SCI IMEFA 176
IMEFA 177
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
257
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
31/12/2020
Control
31/12/2019
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Interest
100%
100%
100%
100%
75%
Interest
100%
100%
100%
100%
75%
IMEFA 178
Full
Full
100%
100%
100%
100%
75%
100%
33%
34%
25%
50%
50%
50%
50%
50%
50%
50%
48%
33%
50%
100%
100%
100%
100%
75%
100%
33%
34%
25%
50%
50%
50%
50%
50%
50%
50%
48%
33%
0%
IMEFA 179
SCI Holding Dahlia
Full
DS Campus
Full
Issy Pont
Full
SCI Vaugirard 36-44
Full
100%
33%
100%
33%
SCI 1 TERRASSE BELLINI
SCI WASHINGTON
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
34%
34%
SOCIETE CIVILE FONDIS
SCI RUE DU BAC
25%
25%
50%
50%
SCI TOUR MERLE
50%
50%
SCI CARPE DIEM
50%
50%
SCI WAGRAM 22/30
50%
50%
SCI EUROMARSEILLE 1
50%
50%
SCI EUROMARSEILLE 2
50%
50%
SCI ILOT 13
50%
50%
SCI FREY RETAIL VILLEBON
SCI HEART OF LA DEFENSE
SCI ACADEMIE MONTROUGE
Premium Green
48%
48%
33%
33%
50%
0%
PREMIUM GREEN 4.72%12-250927
PREMIUM GREEN TV2027
PREMIUM GR 0% 28
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
PREMIUM GREEN 4,56%/06-21
PREMIUM GREEN 4,52%/06-21 EMTN
PREMIUM GREEN TV 06/22
PREMIUM GREEN TV/23/052022 EMTN
PREMIUM GREEN PLC 4.30%2021
PREMIUM GREEN 4.33%06-29/10/21
PREMIUM GREEN 4.7% EMTN 08/08/21
PREMIUM GREEN 4 .54% 06-13.06.21
PREMIUM GREEN 4.5575%21EMTN
PREMIUM GREEN TV 22
PREMIUM GREEN TV07/22
PREMIUM GREEN TV 26/07/22
PREMIUM GREEN TV 07/22
PREM GRE 1.53 04-35
PREM GRE 1.55 07-40
PREM GRE 0.51 10-38
PREGREEN 0.63 10/25/38 Corp
PREGREEN 1.095 10/25/38 Corp
PREMIUM GREEN 1.24% 25/04/35
Branch offices
CALIE EUROPE succursale France
CALIE EUROPE succursale Pologne
CACI VIE succursale CACI Life
CACI NON VIE succursale CACI NON life
CACI VITA succursale CACI Life
CACI DANNI succursale CACI NON life
France
Full
100%
0%
100%
0%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
Poland Not consolidated
France
France
Italy
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
Italy
PREDICA-PREVOYANCE DIALOGUE DU CREDIT AGRICOLE
succursale en Espagne
Spain
Full
100%
100%
100%
100%
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
258
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
NOTE 12
Non-consolidated equity holdings and structured entities
12.1 Non-consolidated equity holdings
12.1.1
NON-CONSOLIDATED HOLDINGS ENTITIES
Entities under exclusive control, under joint control and under influence that have been excluded from the scope of consolidation, are presented
in the table below:
Interest % Reasons of exclusion from
Non-consolidated entities
SA FANCIMMO HOTELS
UAF life PATRIMOINE
QS1000001020 PREDICARE SARL
SCI NEW VELIZY
OPTISANTIS SAS
DIAPRE
Registered office
FRANCE
FRANCE
LUXEMBOURG
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
31/12/2020
100%
100%
100%
100%
77%
consolidation scope
Significance thresholds
Significance thresholds
Entity in run-off management
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
100%
100%
51%
56041 A5 EUR
ASSERCAR
SAS VIAREN
100%
100%
100%
51%
CAA RESIDENCES SENIORS
ISR COURTAGE
SAS SPECIFICA
PREVISEO OBSEQUES (EX-FEDER 02)
SCI IMEFA 161
100%
100%
99%
SCI IMEFA 162
SCI IMEFA 163
100%
100%
100%
100%
100%
100%
100%
56%
SCI IMEFA 165
SCI IMEFA 45
SCI IMEFA 49
SCI IMEFA 50
SCI IMEFA 53
SCI IMEFA 66
6
SCI IMEFA VELIZY
SCI ALLIANCE PARC A1
5906 A5 EUR
50%
99%
CREDIT AGRICOLE TOWARZYSTWO UBEZPIECZEN SPOLKA
AKCYJNA
POLAND
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
100%
78%
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
SCI HOLDING STRATEGE
SAS GHD OPCO HOTEL
5930 A5 EUR
90%
100%
100%
100%
100%
100%
100%
100%
100%
99%
PACIFICA GRESILLONS
LA MEDICALE COURTAGE
SCI IMEFA 181
SCI IMEFA 182
SCI IMEFA 183
SCI IMEFA 184
SNC MARSEILLE MICHELET
SCI IMEFA 186
SCI IMEFA 187
99%
SCI IMEFA 188
99%
SCI IMEFA 189
99%
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
259
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
Interest % Reasons of exclusion from
Non-consolidated entities
SCI IMEFA 190
Registered office
FRANCE
31/12/2020
consolidation scope
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Entity in run-off management
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
99%
SAS OFELIA
FRANCE
33%
SCI FEDERIMMO
FRANCE
40%
CREDIT AGRICOLE PROTECTION SECURITE
SCI 11 PLACE DE LEUROPE
ARDIAN MUL STRATG A
SCI SEGUR 2
FRANCE
20%
FRANCE
50%
FRANCE
100%
24%
FRANCE
SOCIETE SOPRESA
FRANCE
50%
SCI SEGUR
FRANCE
36%
SCI DISTRIPOLE PORTE DE FRANCE
SAS VILLE DU BOIS INVEST
SCI FUTURE WAY
FRANCE
33%
FRANCE
49%
FRANCE
45%
F I VENTURE FCPR
FRANCE
43%
STOCKLY
FRANCE
25%
AMUNDI ACTIONS EMERG
AMUNDI M GT PEA P F
AMUNDI PRIMO INVESTIMENTO- CLASSE A
AMUNDI-CONVERTIBLE E
FCPR PREDICA CO-INVE
FDC A2 -P-3D
FRANCE
96%
FRANCE
58%
FRANCE
100%
52%
FRANCE
FRANCE
100%
100%
100%
100%
100%
50%
FRANCE
FDC A1 -O-3D
FRANCE
FDC PREDIQ.OPP.O 3D
FDA 14 PART O
FRANCE
FRANCE
SCI ALTA CARRE DE SOIE
HUB@LUXEMBOURG
TIERA CAPIT NAT PE A
UBS ETF MSCI JAPAN CHF-H DIS
AMUNDI-M/A CONS-M EUR C
FDA 5 (EX FDA 17 0 2D PART 0)
CAA P.EQ.18 CPBIS A2
CAA PR FIN-CPT 3A3
FDA 7 O 3D
FRANCE
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
FRANCE
19%
85%
57%
100%
100%
100%
100%
100%
50%
FRANCE
FRANCE
FRANCE
OPCI LAPILLUS I
FRANCE
ECHIQUIER VALUE FCP 3DEC
FDC T1 FCP 3 DEC
FRANCE
98%
FRANCE
100%
100%
100%
100%
100%
99%
FDC SILVER AGE C/D
FDC PREMIUM
FRANCE
FRANCE
CAA SECONDAIRE V A
AMUNDI CON GL IED
FDA RE -O-3D
FRANCE
LUXEMBOURG
FRANCE
AMUN PROT SOLID 3D
AMUNDI TRANSM. IMMO.
84178 A5 EUR
FRANCE
98%
FRANCE
91%
FRANCE
100%
70%
ALTA COMMERCES EUROP
AM VAL DURAPM
FRANCE
FRANCE
100%
61%
AM.PRIV.EQ.MEGA.II A
AMUN NEW SIL RO AEC
AMUNDI AC.FC.PERI C
BLACH PROTE 85 2023
FRANCE
FRANCE
73%
FRANCE
96%
FRANCE
100%
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
260
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
Interest % Reasons of exclusion from
Non-consolidated entities
CAA PE 20 COMP 1 A1
CAP SANTE 3 PART A
CAP SERVICES A
Registered office
FRANCE
31/12/2020
100%
93%
consolidation scope
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Operational reason
FRANCE
FRANCE
99%
CASIMIR1 PART C
FRANCE
100%
56%
SILVER GÉNÉRATION A
CHORELIA N 8 PART C
CPR INVEST? FOOD FO
CPR USA ESG P
FRANCE
FRANCE
89%
LUXEMBOURG
UNITED STATES
LUXEMBOURG
LUXEMBOURG
FRANCE
99%
83%
ESPERI-PR EQ S-I
63%
FID ASIA SP SIT AC
100%
99%
FONDS AV ECHUS FIA D
GIL AND CO C CAP
FRANCE
63%
SARL LUX LEUDELANGE
CDT AGRI CYZIE TU
FRANCE
100%
100%
100%
59%
POLAND
INDOSUEZ OBJ TERRE M
INDOSUEZEURVAG
FRANCE
Significance thresholds
Significance thresholds
Significance thresholds
Entity in run-off management
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
LUXEMBOURG
FRANCE
LCL COM CARB STRA P
LCL COMP CB AC MD P
MAN GLG ALPHA SELECT
MID INFRA SLP
64%
FRANCE
57%
IRELAND
100%
100%
52%
FRANCE
PERMAL INV HOLD -A-
CARIDOR
NETHERLANDS ANTILLES
FRANCE
100%
100%
100%
100%
99%
FEDERPIERRE CAPUCINES
FEDERPIERRE CAULAINCOURT
FEDERPIERRE MICHAL
FEDERPIERRE UNIVERSITE
LONGCHAMP MONTEVIDEO
VICQ NEUILLY
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
100%
100%
100%
99%
FRANCE
AMUNDI FUNDS CONVERTIBLE GLOBAL
SCI 3-5 BIS BOULEVARD DIDEROT
DE VRIES
FRANCE
6
FRANCE
FRANCE
70%
ARM (SAS)
FRANCE
100%
80%
SABLES D’OLONNE
FRANCE
SCI IMEFA 151
FRANCE
90%
SCI IMEFA 152
FRANCE
90%
SCI IMEFA 153
FRANCE
90%
EFFITHERMIE FINANCE
BOLETUS FINANCE
FRANCE
100%
100%
45%
FRANCE
HAAS EPAR PATR I
FRANCE
CAA PRIVATE EQUITY 208 - COMPARTIMENTTER
BC 44
FRANCE
100%
100%
100%
63%
FRANCE
DS3 - MILAN
FRANCE
AMUNDI PRIVATE DEBT FUNDS
FTIF-FRKN EUR DVD-IACCE
AMUNDI-GLOBAL PRSP-M EUR C
JPMF INV-JAPAN ST VAL-CH EUR
MFS MER-EMERG MARK DB-IH2EUR
PICTET EUR SHRTRM HI YD-IIE
CYCLINVOPRTBEUR
FRANCE
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
64%
98%
100%
89%
60%
58%
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
261
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
Interest % Reasons of exclusion from
Non-consolidated entities
CYCLOPE INVES.OPP.
Registered office
LUXEMBOURG
FRANCE
31/12/2020
consolidation scope
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Entity in run-off management
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
42%
ACTICCIA VIE 90 N5
100%
100%
100%
100%
80%
ACTICCIA VIE 90 N7 C
FRANCE
ACTICCIA VIE 90 N 8
FRANCE
STELVIO
ITALY
TULIPE HOLDING BELGIQUE SA
NARCISSE HOLDING BELGIQUE SA
FONCIERE BRUGGE STATION
FONCIERE BRUXELLES AEROPORT
FONCIERE BRUXELLES GARE CENTRALE
FONCIERE BRUXELLES SUD
FONCIERE BRUXELLES TOUR NOIRE
IRIS TREFONDS
BELGIUM
BELGIUM
80%
BELGIUM
80%
BELGIUM
80%
BELGIUM
80%
BELGIUM
80%
BELGIUM
80%
BELGIUM
80%
FONCIERE LIEGE
BELGIUM
80%
FONCIERE LOUVAIN CENTRE
FONCIERE LOUVAIN
BELGIUM
80%
BELGIUM
80%
FONCIERE MALINES
BELGIUM
80%
FONCIERE NAMUR
BELGIUM
80%
BRANCH INVESTMENTS INTERNATIONAL INC.
IRIS INVESTOR HOLDING GmbH
METEORE ALCALA SL
BAHAMAS
GERMANY
SPAIN
94%
80%
51%
MUZINICH SHDUR-HIYLD-HD-EU-I
METEORE ITALY SRL
IRELAND
83%
ITALY
51%
NORDEA 1 US CORP BND-HAI EUR
ARCHMORE-IN.DE.PL.II-S-F III EUR DIS
ARCHMORE SCSP-IN.DE.PL.II-S-F IV EUR
AMUNDI-EM MKT HRD CR B-IEURA
AMUNDI EDR SELECTION
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
FRANCE
100%
100%
100%
88%
99%
AMUNDI KBI AQUA PM
FRANCE
99%
AMUNDI-BD EURO INFLATION-XEC
AMUNDI-EUR EQ GREEN IM-MEURC
AMUNDI-EMER MKT EQ F-MUSDC
CPR INVEST MEGATRENDS-R ACC
CPR INVEST-DYNAMIC-R ACC
CPR INVEST EDUCATION
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
FRANCE
99%
100%
40%
100%
100%
99%
LU0211301337 AXA IM FIIS-US CO INT B-AHED
PREDICA ISR MONDE (FCP)
UBS LUX BND-C EUROPE EUR-A1I
100%
75%
LUXEMBOURG
42%
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
262
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
12.1.2
NON-CONSOLIDATED SIGNIFICANT EQUITY HOLDINGS
Equity securities representing a fraction of the capital greater than or equal to 10% that do not fall within the scope of consolidation are
presented in the table below:
Interest %
31/12/2020
Net income/(loss)
for previous year
Non-consolidated equitiy securities
(in millions of euros)
Registered office
FRANCE
Equity value
4,485
3,486
20,896
513
3
FONCIERE LYONNAISE
13%
16%
14%
15%
12%
10%
25%
24%
21%
25%
30%
21%
25%
22%
25%
40%
38%
50%
80%
60%
37%
18%
25%
50%
33%
49%
17%
50%
20%
38%
35%
49%
75%
80%
80%
590
352
339
122
1
COVIVIO HOTELS (ex FONCIERE DES MURS)
GECINA NOMINATIVE
FRANCE
FRANCE
LOGISTIS LUXEMBOURG S.A
COVIVIO IMMOBILIEN (ex FDM MANAGEMENT SAS)
TIGF HOLDING
LUXEMBOURG
GERMANY
FRANCE
1,165
407
484
273
358
204
352
398
195
752
8
84
-
FDS STR PART - CP 1
FRANCE
CPT PARTICIPAT 2 3D
FRANCE
-
CPT PARTICIPATION 3
FRANCE
3
CPT PARTICIPATION 4
FRANCE
21
11
43
13
3
EFFI INVEST II
FRANCE
SAS PREIM HEALTHCARE
ADL PARTICIPATIONS
FRANCE
FRANCE
CA GRANDS CRUS
FRANCE
CENTRAL SICAF
FRANCE
61
53
15
34
ND
4
MACQUARIE STRATEGIC STORAGE FACILITIES HOLDINGS
SEMMARIS
FRANCE
FRANCE
113
78
FUTURES ENERGIES INVESTISSEMENTS HOLDING
FUTURES ENERGIES INVESTISSEMENTS HOLDING 2
EUROPEAN MOTORWAY INVESTMENTS 1
CAVOUR AERO SA
FRANCE
FRANCE
ND
LUXEMBOURG
LUXEMBOURG
FRANCE
103
369
3
24
-
SOCIETE IMMOBILIERE DE LA SEINE
FLUXDUNE
BELGIUM
SPAIN
996
77
-
TUNELS DE BARCELONA
ALTA BLUE
21
70
(30)
50
-
FRANCE
598
124
1,249
84
CASSINI SAS
FRANCE
6
ARGAN
FRANCE
LUXEMBOURG INVESTMENT COMPANY 296 SARL
CIRRUS SCA A1
LUXEMBOURG
LUXEMBOURG
FRANCE
404
ND
(5)
ND
-
SARL IMPULSE
AGUAS PROFUNDAS SA
ELL HOLDCO SARL
PORTUGAL
FRANCE
-
-
-
EUROWATT ENERGIE
FRANCE
42
(1)
ND
ND
IEIH
ITALY
ND
FUTURES ENERGIES INVESTISSEMENTS HOLDING 3
FRANCE
ND
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
6
12.2 Financial information of non consolidated joint ventures and non consolidated
associates
Crédit Agricole Assurances implemented the simplified option
permitted by IAS 28 for the accounting of 8 traditional entities
(European Motorway Investments 1, Luxembourg Investment
Company 296 sarl, Tunels de Barcelona, Eurowatt SASU, Cirrus CA,
SARL ELL Holdco, Futures Energies Investissements holding 3, IEIH)
on which it has joint control and for 11 traditional entities (Central
Sicaf, Macquarie Strategic Storage Facilities Holdings, Semmaris,
Futures Energies Investissements Holding, Futures Energies
Investissements Holding 2, Cavour Aero SA, Fluxdune, Alta Blue,
Cassini SAS, SARL Impulse, Aguas Profundas) on which it has
a significant influence. These entities are measured at fair value
through result in accordance with IFRS 9.
The main financial information are presented in the table below:
31/12/2020
Balance sheet
(in € millions)
Interest% Net asset value
total
141
85
Equity value
Result
4
European Motorway Investments 1
Luxembourg Investment Company 296 sarl
Tunels de Barcelona
60%
50%
50%
25%
40%
38%
50%
80%
37%
25%
33%
49%
20%
38%
35%
49%
75%
80%
80%
269
43
103
84
-
171
187
69
485
1,418
101
656
1,314
ND
77
21
61
53
15
34
ND
24
-
Central Sicaf
752
8
Macquarie Strategic Storage Facilities Holdings
Semmaris
37
113
78
Futures Energies Investissements Holding
Futures Energies Investissements Holding 2
Cavour Aero SA
390
ND
175
226
294
192
166
449
144
72
ND
369
996
598
124
404
ND
-
369
1,057
666
1,014
697
ND
Fluxdune
Alta Blue
70
(30)
(5)
ND
-
Cassini SAS
CIRRUS SCA A1
SARL IMPULSE
AGUAS PROFUNDAS SA
ELL HOLDCO SARL
-
-
-
-
EUROWATT ENERGIE
FUTURES ENERGIES INVESTISSEMENTS HOLDING 3
IEIH
ND
ND
ND
361
ND
42
(1)
ND
ND
ND
ND
ND
12.3 Information about non-consolidated structured entities
In accordance with IFRS 12, a structured entity is an entity that has
been designed so that voting or similar rights are not the dominant
factor in deciding who controls the entity, such as when any voting
rights relate to the administrative tasks only and the relevant activities
are directed by means of contractual arrangements.
In this regard, Crédit Agricole Assurances invests in three types of
vehicles:
Ucits
This category covers standard investment funds, whether or not
listed, such as FCPs, SICAVs, FCPRs or similar foreign funds.
INFORMATION ON THE NATURE AND EXTENT OF
INTERESTS HELD
At 31 December 2020, Crédit Agricole Assurances has an interest
in certain non-consolidated structured entities, whose main features
based on their type of business are presented below.
Real estate
The following are included in the category of non-consolidated
structured entities: funds whose underlying assets are in real estate
and especially OPCIs, SCPIs or foreign funds of the same nature,
etc.
Crédit Agricole Assurances invests in funds created for cash
management purposes in response to investor demand, on the
one hand and, on the other, for the purpose of investing insurance
premiumsreceivedfrominsurancecompanycustomersincompliance
with the regulatory provisions set out in the French Insurance Code
(Code des Assurances). Insurance company investments are used
to fulfil commitments to policyholders throughout the insurance
contracts’ lifetime. Their value and returns are correlated with these
commitments.
Other
This category covers so-called securitisation funds such as FCCs,
FCTs or similar foreign funds, etc.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the consolidated financial statements
Gross income of sponsored entities in which Crédit Agricole
Assurances no longer holds interests after the end of the period
amounts to € 18 million at 31 December 2020.
Sponsored entities
Crédit Agricole Assurances sponsors structured entities in the
following instances:
zzCrédit Agricole Assurances is involved in establishing the entity and
that involvement, which is remunerated, is deemed essential for
ensuring the proper completion of transactions;
INFORMATION ON THE RISKS ASSOCIATED WITH
INTERESTS HELD
Financial support provided to structured entities
No financial support was provided nor is planned with regard to non-
consolidated structured entities for the 2020 financial year.
zzstructuring takes place at the request of Crédit Agricole Assurances
and it is the main user thereof;
zzCrédit Agricole Assurances transfered its own assets to the
structured entity;
Interests held in non-consolidated structured entities
by type of business
zzCrédit Agricole Assurances is the manager;
Non-sponsored structured entities generate no specific risk related
to the nature of the entity. Disclosures concerning these exposures
are set out in note 6.5 “Fair value of financial assets and liabilities”.
These are investment funds in which the Group is not a manager,
and structured financing entities in which the Group has only granted
a loan.
zzthe name of a subsidiary or of the parent company of Crédit Agricole
Assurances is linked to the name of the structured entity or to the
financial instruments issued by it.
Crédit Agricole Assurances has sponsored non-consolidated
structured entities in which it no longer hosts interests at
31 December 2020.
At 31 December 2020 and 31 December 2019, the involvement of Crédit Agricole Assurances in non-consolidated sponsored structured
entities is shown for all groups of structured entities that are material to Crédit Agricole Assurances in the tables below:
31/12/2020
Investment Funds
Maximum loss
Guarantees
31/12/2019
Investment Funds
Maximum loss
Guarantees
Carrying
amount
Carrying
amount
in Maximum
received and
other credit
in Maximum
received and
other credit
balance
sheet
exposure
Net balance
exposure
Net
(in € millions)
to loss enhancementsexposure
sheet
to loss enhancementsexposure
Financial assets at fair value through profit
or loss
42,872
42,872
45,583
45,583
Financial assets at fair value through equity
Financial assets at amortised cost
-
-
-
-
-
-
1
-
-
-
1
-
Total assets recognised against
unconsolidated structured entities
42,872
42,872
-
42,872
45,584
45,584
-
45,584
Equity instruments
-
-
-
-
-
-
-
-
Financial liabilities at fair value through profit
or loss
6
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Liability
Total liabilities recognised for
unconsolidated structured entities
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Commitments given
Financing commitments
Warranty commitments
Other
Provisions for execution risk - Commitments
by signature
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Total off-balance sheet commitments
net of provisions against unconsolidated
structured entities
-
-
-
TOTAL BALANCE SHEET OF
NON-CONSOLIDATED STRUCTURED
ENTITIES
296,114
- 258,113
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Statutory auditors’ report on the consolidated financial statements
6
STATUTORY AUDITORS’ REPORT ON THE
CONSOLIDATED FINANCIAL STATEMENTS
This is a free translation into English of the statutory auditors’ report issued in French and is provided solely for the convenience of English
speaking readers. This report includes information specifically required by European regulations or French law, such as information about
the appointment of statutory auditors. This report should be read in conjunction with, and construed in accordance with, French law and
professional auditing standards applicable in France.
To the Annual General Meeting of Crédit Agricole Assurances,
Opinion
In compliance with the engagement entrusted to us by your Annual General Meeting, we have audited the accompanying consolidated
financial statements of Crédit Agricole Assurances for the year ended December 31, 2020.
In our opinion, the consolidated financial statements give a true and fair view of the assets and liabilities and of the financial position of the
Group at December 31, 2020 and of the results of its operations for the year then ended in accordance with International Financial Reporting
Standards as adopted by the European Union.
The audit opinion expressed above is consistent with our report to the Audit and Accounts Committee.
Basis for opinion
Audit framework
We conducted our audit in accordance with professional standards applicable in France. We believe that the audit evidence we have obtained
is sufficient and appropriate to provide a basis for our opinion.
Our responsibilities under these standards are further described in the “Responsibilities of the statutory auditors relating to the audit of the
consolidated financial statements” section of our report.
Independence
We conducted our audit engagement in compliance with the independence rules provided for in the French Commercial Code (Code de
commerce) and the French Code of Ethics (Code de déontologie) for statutory auditors for the period from January 1, 2020 to the date of our
report, and, in particular, we did not provide any non-audit services prohibited by Article 5(1) of Regulation (EU) No. 537/2014.
Justification of assessments – Key audit matters
Due to the global crisis related to the Covid-19 pandemic, the financial statements of this period have been prepared and audited under
specific conditions. Indeed, this crisis and the exceptional measures taken in the context of the state of sanitary emergency have had
numerous consequences for companies, particularly on their operations and their financing, and have led to greater uncertainties on their
future prospects. Those measures, such as travel restrictions and remote working, have also had an impact on the companies’ internal
organization and the performance of the audits.
It is in this complex and evolving context that, in accordance with the requirements of Articles L. 823-9 and R. 823-7 of the French Commercial
Code relating to the justification of our assessments, we inform you of the key audit matters relating to the risks of material misstatement that,
in our professional judgment, were the most significant in our audit of the consolidated financial statements, as well as how we addressed
those risks.
These matters were addressed as part of our audit of the consolidated financial statements as a whole, and therefore contributed to the
opinion we formed as expressed above We do not provide a separate opinion on specific items of the consolidated financial statements.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Statutory auditors’ report on the consolidated financial statements
Measurement of reserves specifically for long-term care
As regards the long-term care risk, specific reserves amounted to €1,173 million at December 31, 2020. This amount is recognized under
technical liabilities relating to insurance policies, which amounted to €249 billion at December 31, 2020.
See notes 1 and 6.23 to the consolidated financial statements.
Risk identified
How our audit addressed this risk
In respect of health and disability cover, a reserve for increasing risks is recorded Assisted by our actuarial experts, we performed the following procedures:
when the present value of the insurers commitments (payment of benefits) is
higher than the projected contributions of policyholders.
zzassessing the relevance of the methodology used;
zzgaining an understanding of the results of the controls implemented by Crédit
This reserve is determined prospectively, over the lifetime of the contract,
Agricole Assurances to verify the accuracy of the management data underlying
which involves a large number of assumptions such as the remaining years of
the calculation of the reserve;
independent living, the likelihood of a state of partial or total dependence, the
zzanalyzing the assumptions regarding future premiums, life expectancy,
the likelihood of a state of dependence, and the duration of the state of
dependence, in light of the applicable rules and our audit experience;
duration of the state of dependence, future premiums and the discount rate of
the cash flows.
The long duration of the commitments in question makes calculating this reserve
sensitive to changes in the financial markets when determining the discount rate
used, especially in the context of the unprecedented health and economic crisis
zzassessing the discount rate used in light of the estimated projected average
yield on assets;
caused by Covid-19. The crisis has led to heightened market volatility and in
addition, interest rates are historically low.
zzrecalculating the reserve based on data from the scale;
zzassessing the appropriateness of the disclosures in the notes to the
In light of the significant degree of judgment exercised by management when
determining the assumptions used to make these estimates, in an exceptional
economic context, we deemed the measurement of the reserve for increasing
risks to be a key audit matter.
consolidated financial statements.
Liability adequacy test – Predica
Predica has implemented a test which ensures that, at December 31, 2020, the technical liabilities of life insurance contracts and financial
contracts with discretionary participation features are adequate in relation to their estimated future cash flows.
See notes 1 and 6.23 to the consolidated financial statements.
Risk identified
How our audit addressed this risk
As required by IFRS 4, Crédit Agricole Assurances verifies at each reporting Assisted by our actuarial experts, we performed the following procedures:
date that the liabilities recognized in respect of insurance contracts and financial
contracts with discretionary participation features are adequate to cover future
commitments to policyholders. This takes the form of a test performed as part of
the preparation of the consolidated financial statements, to ensure the adequacy
zzfamiliarizing ourselves with the methodology used by Predica;
zzassessing the consistency of the economic and financial assumptions used
with market data, particularly in the context of the current health crisis related to
Covid-19;
of the reserves set aside.
zzexamining the controls implemented in relation to the integration of asset and
liability data and financial and non-financial assumptions into the calculation
model;
For this purpose, future commitments to policyholders in respect of life insurance
contracts are estimated using a stochastic approach to project future cash flows
based on the probability of certain scenarios occurring.
zzcomparing data produced by the projection model with the future cash flows
presented in the Predica liability adequacy test;
These scenarios are based on assumptions concerning changes in the
economic and financial environment impacted by the Covid-19 health crisis,
which has resulted in a sharp drop in stock market prices and significant market
volatility, combined with historically low interest rates. Policyholder behavior
and the insurers management decisions have also changed. Any change in the
assumptions used, particularly those used by management as regards discount
rates, will have an impact on the estimate of the future cash flows against which
the recognized technical reserves, net of deferred acquisition costs and portfolio
values, are compared.
zzanalyzing changes in discounted future cash flows and recognized reserves
when compared with the same captions at December 31, 2019;
6
zzexamining the sensitivity of the test result to changes in the main financial
assumptions (rates and shares) and the portfolio (redemption rate) in order to
ensure that the reserves remained adequate in these different scenarios;
zzassessing the appropriateness of the disclosures in the notes to the
consolidated financial statements.
In the event of inadequacy, the Group recognizes an additional reserve, which
would have a direct impact on the Groups net income.
In light of the significant degree of judgment required to assess the scenarios
used, in the context of Covid-19 as indicated above, and the duration of the
projections, we deemed the liability adequacy test performed on Predica, the
Groups main life insurance subsidiary, to be a key audit matter.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Statutory auditors’ report on the consolidated financial statements
6
Measurement of incurred but not recorded reserves (IBNRs) on long-tail lines of business
Gross claims reserves relating to non-life insurance contracts amounted to €5.5 billion at the year-end. They are composed mainly of reserves
for claims on a caseby-case basis and for claims incurred but not reported (IBNRs).
See notes 1 and 6.23 to the consolidated financial statements.
Risk identified
How our audit addressed this risk
Technical reserves for non-life insurance contracts include claims reserves, Assisted by our actuarial experts and members with particular expertise in information
covering the total cost of claims incurred but not yet settled. These reserves systems, we performed the following procedures:
comprise an estimate of the cost of late claims that occurred during the year but
have not yet been reported and, where applicable, an additional measurement of
the reserve in question, determined on a case-by-case basis.
zzgaining an understanding of the control environment relating to the reserve
calculation process, the claims management process, which determines
the measurement of reserves recognized on a case-by-case basis, and the
Claims reserves are determined by applying deterministic statistical methods
based on historical data and using actuarial assumptions requiring expert
judgment to estimate the total cost.
information systems used in processing technical data and inputting said data
into the accounting systems;
zztesting the key controls set up by management, which we deemed to be the
Changes in the inputs used can significantly affect the value of these reserves
at the end of the reporting period, particularly for long-tail lines of business, for
which the inherent uncertainty of the attainment of forecasts is generally higher.
For the Group, these lines of business correspond to motor, general, medical and
life accident insurance.
most relevant in the reserve calculation process;
zzreconciling the accounting data with the historical data underlying the estimates;
zzanalyzing significant changes in order to identify their origin and circumstances
and examining the outcome of the previous years accounting estimates;
zzexamining the statistical methods and the actuarial inputs used as well as
the consistency of the assumptions used with regard to market practices,
the specific economic and financial environment of the Group and our audit
experience;
We deemed the measurement of these reserves to be a key audit matter given
their materiality to the financial statements, the degree of expert judgment
required and the variety and complexity of the actuarial methods implemented to
measure the reserves for these lines of business.
zzindependently estimating reserves for IBNR on long-tail lines of business and
reviewing the amount of the related reserves recognized;
zzassessing the adequacy of the disclosures in the notes to the consolidated
financial statements.
Measurement of financial investments not quoted in an active market and investment properties
The Groups insurance business investments totaled €419 billion at December 31, 2020, of which €83 billion at Level 2 and €10 billion at
Level 3. The carrying amount of the investment property classed as Level 2 is €6 billion.
See notes 1, 6.3 and 6.5 to the consolidated financial statements.
Risk identified
How our audit addressed this risk
Financial investments recognized at fair value are presented in accordance with Assisted by our valuation experts, we performed the following procedures:
the hierarchy defined by IFRS 13.
zzupdating our knowledge of the internal control environment linked to the
The Groups assets classed as Level 2 mainly comprise equities and bonds
quoted on an inactive market and valued by applying a method commonly used
by market players, and over-the-counter instruments valued based on models
that use observable market data. They also include directly-owned property
assets assessed by independent and chartered experts.
valuation process of these financial and property assets;
zzfor assets valued by internal valuation models:
z assessing the consistency of the assumptions, methods and inputs used as
regards market practice and the economic context,
z assessing the valuations used and recognized at December 31, 2020;
The assets classed as Level 3 are essentially units in French venture capital funds
(Fonds Communs de Placement à Risques) and unlisted securities valued using
assumptions that are not supported by observable market data for the same
instrument.
zzfor assets valued by external management companies and for property assets:
z comparing the valuations used at December 31, 2020 with the reports sent
by asset management companies and real estate experts,
These valuations also take into account liquidity and counterparty risks, where
applicable.
z for assets directly impacted by the health and economic crisis: examining the
reports of independent experts by analyzing whether the related risks had
been correctly taken into consideration;
In the current context of the Covid-19 health crisis and in consideration of the
uncertain economic environment, we deem themeasurement of these reserves to
be a key audit matter given the degree of expert judgment required and the variety
and complexity of the actuarial methods implemented for their measurement.
zzfor assets whose valuation was established at a date prior to the closing date:
assessing the analyses conducted by the Group to address any significant
disparity between the valuations used and the valuations on the closing date;
zzassessing the adequacy and appropriateness of the disclosures in the notes to
the consolidated financial statements.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Statutory auditors’ report on the consolidated financial statements
Specific verifications
As required by legal and regulatory provisions and in accordance with professional standards applicable in France, we have also verified the
information pertaining to the Group presented in the Board of Directors’ management report.
We have no matters to report as to its fair presentation and its consistency with the consolidated financial statements.
Other verifications and information pursuant to legal and regulatory requirements
Presentation of the consolidated financial statements to be included in the annual financial report
In accordance with professional standards applicable to the statutory auditors’ procedures for annual and consolidated financial statements
presented according to the single European electronic reporting format, we have verified that the presentation of the consolidated financial
statements to be included in the annual financial report referred to in paragraph I of Article L. 451-1-2 of the French Monetary and Financial
Code (Code monétaire et financier) and prepared under the Chief Executive Officers responsibility, complies with this format, as defined by
European Delegated Regulation No. 2019/815 of December 17, 2018. Regarding the consolidated financial statements, our work included
verifying that the markups in the financial statements comply with the format defined by the aforementioned Regulation.
On the basis of our work, we conclude that the presentation of the consolidated financial statements to be included in the annual financial
report complies, in all material respects, with the single European electronic reporting format.
It is not our responsibility to ensure that the consolidated financial statements to be included by the Company in the annual financial report filed
with the AMF correspond to those on which we carried out our work.
Appointment of the statutory auditors
We were appointed statutory auditors of Crédit Agricole Assurances by the Annual General Meeting held on May 5, 2008.
At December 31, 2020, our firms were in the thirteenth consecutive year of their engagement and the seventh year since the Companys
securities were admitted to trading on a regulated market.
Responsibilities of management and those charged with governance for the consolidated
financial statements
Management is responsible for preparing consolidated financial statements giving a true and fair view in accordance with International Financial
Reporting Standards as adopted by the European Union and for implementing the internal control procedures it deems necessary for the
preparation of consolidated financial statements that are free of material misstatement, whether due to fraud or error.
In preparing the consolidated financial statements, management is responsible for assessing the Companys ability to continue as a going
concern, disclosing, as applicable, matters related to going concern, and using the going concern basis of accounting, unless it expects to
liquidate the Company or to cease operations.
The Audit and Accounts Committee is responsible for monitoring the financial reporting process and the effectiveness of internal control and
risk management systems, as well as, where applicable, any internal audit systems, relating to accounting and financial reporting procedures.
6
The consolidated financial statements were approved by the Board of Directors.
Responsibilities of the statutory auditors relating to the audit of the consolidated financial
statements
Objective and audit approach
Our role is to issue a report on the consolidated financial statements. Our objective is to obtain reasonable assurance about whether the
consolidated financial statements as a whole are free of material misstatement. Reasonable assurance is a high level of assurance, but is not
a guarantee that an audit conducted in accordance with professional standards will always detect a material misstatement when it exists.
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected
to influence the economic decisions taken by users on the basis of these consolidated financial statements.
As specified in Article L.823101 of the French Commercial Code, our audit does not include assurance on the viability or quality of the
Companys management.
As part of an audit conducted in accordance with professional standards applicable in France, the statutory auditors exercise professional
judgment throughout the audit. They also:
zzidentify and assess the risks of material misstatement in the consolidated financial statements, whether due to fraud or error, design and perform
audit procedures in response to those risks, and obtain audit evidence considered to be sufficient and appropriate to provide a basis for their
opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve
collusion, forgery, intentional omissions, misrepresentations, or the override of internal control;
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Statutory auditors’ report on the consolidated financial statements
6
zzobtain an understanding of the internal control procedures relevant to the audit in order to design audit procedures that are appropriate in the
circumstances, but not for the purpose of expressing an opinion on the effectiveness of the internal control;
zzevaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management and the
related disclosures in the notes to the consolidated financial statements;
zzassess the appropriateness of managements use of the going concern basis of accounting and, based on the audit evidence obtained, whether
a material uncertainty exists related to events or conditions that may cast significant doubt on the Companys ability to continue as a going
concern. This assessment is based on the audit evidence obtained up to the date of the audit report. However, future events or conditions
may cause the Company to cease to continue as a going concern. If the statutory auditors conclude that a material uncertainty exists, they are
required to draw attention in the audit report to the related disclosures in the consolidated financial statements or, if such disclosures are not
provided or are inadequate, to issue a qualified opinion or a disclaimer of opinion;
zzevaluate the overall presentation of the consolidated financial statements and assess whether these statements represent the underlying
transactions and events in a manner that achieves fair presentation;
zzobtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group to express
an opinion on the consolidated financial statements. The statutory auditors are responsible for the management, supervision and performance
of the audit of the consolidated financial statements and for the opinion expressed thereon.
Report to the Audit and Accounts Committee
We submit a report to the Audit and Accounts Committee which includes, in particular, a description of the scope of the audit and the audit
program implemented, as well as the results of our audit. We also report any significant deficiencies in internal control that we have identified
regarding the accounting and financial reporting procedures.
Our report to the Audit and Accounts Committee includes the risks of material misstatement that, in our professional judgment, were the most
significant for the audit of the consolidated financial statements and which constitute the key audit matters that we are required to describe
in this report.
We also provide the Audit and Accounts Committee with the declaration provided for in Article 6 of Regulation (EU) No 537/2014, confirming
our independence within the meaning of the rules applicable in France, as defined in particular in Articles L.822-10 to L.822-14 of the French
Commercial Code and in the French Code of Ethics for statutory auditors. Where appropriate, we discuss any risks to our independence and
the related safeguard measures with the Audit and Accounts Committee.
Neuilly-sur-Seine and Paris La Défense, March 22, 2021
The statutory auditors
PricewaterhouseCoopers Audit
Frédéric Trouillard-Mignen Anik Chaumartin-Roesch
ERNST YOUNG etAutres
Olivier Drion Olivier Durand
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
270
7
CREDIT AGRICOLE ASSURANCES
PARENT COMPANY FINANCIAL
STATEMENTS
AT 31 DECEMBER 2020
FINANCIAL STATEMENTS OF CRÉDIT
AGRICOLE ASSURANCES S.A.
Balance sheet – Asset
Balance sheet – Equity and liabilities
Income statement
NOTES TO THE INDIVIDUAL FINANCIAL
STATEMENTS
272
272
273
274
275
STATUTORY AUDITORS' REPORT
ON THE ANNUAL FINANCIAL STATEMENTS 285
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CREDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Financial statements of Crédit Agricole Assurances S.A.
7
FINANCIAL STATEMENTS OF CRÉDIT AGRICOLE
ASSURANCES S.A.
BALANCE SHEET – ASSET
31/12/2020
31/12/2019
Depreciation,
amortisation
(in € millions)
Notes
Gross and provisions
Net
1
Net
1
Intangible assets
18
-
(17)
Property, plant and equipment
Equity investments
-
(180)
-
-
-
10,422
7,586
10,243
7,586
9,998
7,444
Receivables relating to equity investments
Other long term financial investments
Long-term financial investments
Non-current assets
Note 4.1
18,008
(180)
17,828
17,443
17,444
-
18,026
(197)
17,829
Trade notes and accounts receivables
Other receivables
Note 4.2
Note 4.2
Note 4.3
-
27
-
-
27
-
26
Marketable securities
773
(4)
768
812
Cash and cash equivalents
Current assets
-
-
(5)
-
7
800
796
845
Accruals and prepaid expenses
TOTAL ASSETS
Note 4.4
23
-
23
17
18,849
(201)
18,648
18,306
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CREDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Financial statements of Crédit Agricole Assurances S.A.
BALANCE SHEET – EQUITY AND LIABILITIES
(in € millions)
Notes
31/12/2020
1,490
7,374
149
31/12/2019
1,490
7,374
149
Share capital
Premiums on share issues, mergers, asset contributions
Statutory reserve
Other reserve
1
1
Retained earnings
490
490
Net income/(loss) for the year
Interim dividend (current year)
Equity
1,127
(484)
10,148
1,745
1
1,325
(624)
10,205
1,745
1
Note 4.5
Note 4.6
Note 4.7
Other shareholders’equity
Contingency and loss provisions
Perpetual subordinated debt
Borrowings from and amounts due to financial institutions
Trade notes and accounts payables
Tax, employment and social benefit liabilities
Liabilities related to non-current assets and related accounts
Other liabilities
5,095
1,640
7
5,094
1,182
(5)
(1)
3
9
16
4
66
Payables
Note 4.2
6,755
-
6,356
-
Accruals and prepaid income
TOTAL EQUITY AND LIABILITIES
18,648
18,306
7
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CREDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Financial statements of Crédit Agricole Assurances S.A.
7
INCOME STATEMENT
(in € millions)
Notes
31/12/2020
5
31/12/2019
1
Operating revenue
Note 5.1
Other purchases and external expenses
Taxes, duties and similar payments
Wages and salaries
(70)
(1)
(59)
(2)
2
1
Depreciation and amortisation
Additions to contingency and loss provisions
Operating expenses
(1)
(2)
(1)
(1)
(71)
(67)
1,187
337
10
(63)
(62)
1,355
340
16
Operating income
Financial income from equity investments
Income from other securities and receivables related to non-current assets
Other interest and similar income
Reversals of provisions, impairment and transfers of charges
Net proceeds from disposals of marketable securities
Financial income
42
7
1
4
1,576
(32)
(352)
-
1,723
(4)
Charges to depreciation, impairment and provisions
Interest and similar expenses
(293)
(1)
Foreign exchange losses
Net expense on disposals of marketable securities
Financial expenses
(2)
(5)
(387)
1,189
1,123
-
(303)
1,419
1,357
(5)
Net financial income/(expenses)
Recurring pre-tax income
Note 5.2
Net non-recurring income/(expenses)
Income tax
Note 5.3
5
(27)
TOTAL INCOME
1,581
(453)
1,127
1,726
(401)
1,325
TOTAL EXPENSES
PROFIT OR LOSS
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CREDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the individual financial statements
NOTES TO THE INDIVIDUAL FINANCIAL
STATEMENTS
Detailed Contents
4.3 Book value of marketable securities by type
4.4 Accruals and prepaid expenses
4.5 Equity
279
279
279
280
280
NOTE 1 Major structural transactions and material
events during the period
276
276
NOTE 2 Material subsequent events
4.6 Other shareholders’equity
4.7 Contingency and loss provisions
NOTE 3 Accounting policies and principles
276
276
276
277
277
277
277
277
277
277
277
277
3.1
General principles
NOTE 5 Income statement
5.1 Breakdown of revenue
280
280
280
281
3.2 Intangible assets
3.3 Long-term financial investments
3.4 Receivables and debts
3.5 Marketable securities
3.6 Accruals and prepaid expenses
3.7 Other equity capital
5.2 Net financial income
5.3 Tax charge
5.4 Executive compensation
5.5 Auditors’ fees
281
281
3.8 Provisions for liabilities and charges
3.9 Financing debts
NOTE 6 Off-balance sheet
281
3.10 Financial income and expenses
3.11 Taxation
NOTE 7 Other information
7.1 Workforce
281
281
7.2 Subsidiaries and shareholdings
at 31 December 2020
282
284
284
284
NOTE 4 Balance sheet items
278
278
278
7.3 Consolidation
4.1 Long-term financial investments
7.4 Deposit of the accounts
7.5 Linked parties
4.2 Receivables and payables by maturity
7
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CREDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the individual financial statements
7
Crédit Agricole Assurances S.A.s purpose consists of acquiring
movable or immovable property, directly or indirectly related to the
companys purpose.
equity interests in any form, administrating, managing, controlling
and maximising the value of those equity interests, carrying out
investment transactions, studies and more generally all financial,
industrial, commercial transactions and transactions involving
The accounting period covers a 12 month period, from 1 January to
31 December 2020.
NOTE 1
Major structural transactions and material events during
the period
Subordinated debt issue
On 17 July 2020, Crédit Agricole Assurances issued €1 billion of 10-year redeemable subordinated notes (with a fixed annual interest rate of
2.00% until it matures in 2030) for institutional investors.
Subordinated debt redemption
After obtaining the approval of the Autorité de contrôle Prudentiel et de résolution, Crédit Agricole Assurances redeemed the redeemable
subordinated notes subscribed by Crédit Agricole S.A. in the amount of €1 billion on 16 October 2020.
Creation of new Polish subsidiary CA Zycie TU S.A.
On 27 July 2020, Crédit Agricole Assurances created a new Polish
subsidiary, CA Zycié TU S.A., to offer life insurance products. These
will be sold directly via the CA Bank Polska network. Crédit Agricole
Assurances is already present in Poland via its subsidiary Crédit
Agricole Towaraystow Ubezpieczen (CATU) and will continue to
support CA Bank Polska in its strategy of developing pension and
unit-linked products that were missing from its life insurance range.
Additional acquisition of GNB Seguros shares
On 5 October 2020, Crédit Agricole Assurances acquired 25% of
Portuguese non-life insurance company GNB Seguros from Novo
Banco, thereby increasing its stake in GNB Seguros to 100%.
Founded in 1996, GNB Seguros is one of the top five property
casualty bancassurers in Portugal, with premiums written of over
€74 million in 2020.
This acquisition also includes a 22-year non-life insurance distribution
agreement between Novo Banco and GNB Seguros concerning the
distribution of GNB Seguros policies in Portugal.
NOTE 2
Material subsequent events
No significant post-balance sheet events.
NOTE 3
Accounting policies and principles
3.1 General principles
The annual financial statements are prepared and presented in
accordance with the accounting rules and methods of the French
Chart of Accounts (ANC regulation no. 2014-03 of 5 June 2014 and
subsequent updates) in line with the principle of prudence and on
the basis of the following assumptions:
zzconsistency of accounting methods between financial years;
zzindependence of financial years.
The basis method used to value items recognised in the accounts is
the historic cost method.
zzgoing concem;
3.2 Intangible assets
Intangible assets are recognised at their cost of production less
depreciation and amortisation since their date of completion.
The straight-line method of amortisation is applied over a useful
economic life of 3-5 years.
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CREDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the individual financial statements
3.3 Long-term financial investments
The “Long-term financial investments” heading includes:
The impairments recorded on financial assets are due to the
comparison of the value in use and the entry cost of these assets.
zzequity investments acquired or contributed (at their net book value)
These securities are recognised at acquisition cost, including
expenses;
Unrealised capital losses are subject to depreciation and are not
offset against unrealised capital gains.
zzaccounts receivables linked to equity investments relating to loans
granted to subsidiaries.
3.4 Receivables and debts
Loans, other long-term receivables and debts are valued at their nominal value. Long-term receivables are, where applicable, depreciated in
order to reflect their current value at the end of the financial year.
3.5 Marketable securities
Marketable securities are shown at their acquisition cost, at the end
of the financial year, the cost of acquisition of marketable securities is
compared with the book value (net asset value) in the case of SICAV
and FCP and with the average market price of the last month of the
financial year for other securities.
If there is an unrealised capital loss,a depreciation of the securities is
recognised for the full amount of the capital loss.
3.6 Accruals and prepaid expenses
Accruals and prepaid expenses comprise expenses corresponding
to loan issue costs, issue premiums and prepaid expenses.
Issue costs and issue premiums are spread out over the duration of
the loan if it has a definite term, or until the first date of exercise of the
redemption option if it has an indefinite term.
3.7 Other equity capital
This includes debt with special terms attached, presented on the
liabilities side of the balance sheet in an intermediate section named
“Other equity capital”.
These loans are valued at historical cost. The coupons represent
financial expenses (the accrued coupons are recognised whether
payment is deferred or not).
3.8 Provisions for liabilities and charges
Provisions are booked when it is likely or certain that an obligation
towards a third party will result in an outflow of resources to this third
party without receiving at least an equivalent benefit in exchange,
and the maturity or amount of which is not set precisely but
may be reliably estimated. This provision is stated at the amount
corresponding to the best estimate on the date of preparing the
financial statements of the outflow of resources needed to settle this
obligation.
3.9 Financing debts
The securities for which there is no contractual obligation to submit
cash or another financial asset are as considered financing debts.
These are perpetual subordinated securities and redeemable
subordinated notes.
7
3.10 Financial income and expenses
Financial income and expenses principally include:
zzdividends and interim dividends received;
zzinterests on loans taken out (expenses) and loans granted
to subsidiaries (income); these interests being calculated in
accordance with the contractual conditions of these;
zzcoupons received (income) and, where applicable, realised capital
gains and losses on the disposal of marketable securities (income
or expenses).
3.11 Taxation
The company became part of the tax consolidation mechanism of
Crédit Agricole S.A. on 1 January 2007.
According to the tax consolidation agreement between Crédit
Agricole S.A. and Crédit Agricole Assurances S.A., the tax charge
incurred by Crédit Agricole Assurances S.A. in respect of each
consolidation period is the same as it would have been if it had been
taxed separately.
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CREDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the individual financial statements
7
NOTE 4
Balance sheet items
4.1 Long-term financial investments
GROSS VALUE OF LONG-TERM FINANCIAL INVESTMENTS
Purchases and
increases
Disposals and
redemptions Gross, 31/12/2020
(in € millions)
Gross, 31/12/2019
Equity securities
10,192
6,948
496
249
185
68
(20)
(55)
10,422
7,079
507
Receivables connected with equity investments
Loans
(57)
Receivables relating to equity investments
Other financial assets
7,444
-
254
-
(112)
-
7,586
-
LONG-TERM FINANCIAL INVESTMENTS
17,637
503
(132)
18,008
Receivables from equity interests stand at €7,586 million compared with €7,444 million at end-2019. This increase was primarily due to
€254 million in new loans to subsidiaries and €110 million in repayments.
ASSETS IMPAIRMENT
Provisions for
impairment
31/12/2019
Provisions for
impairment
31/12/2020
Releases,
used
Releases,
not used
(in € millions)
Additions
Equity securities
TOTAL IMPAIRMENT
194
-
(14)
-
180
194
-
(14)
-
180
The net book values shown at 1 January 2020 have been subject
to impairment tests based on the increase in the value-in-use of the
Crédit Agricole Assurances Group insurance companies. The value-
in-use is determined on the basis of the discounting of estimated
future cash flows of cash-generating units as determined in the
medium-term plans established for the Groups piloting needs.
zzthe equity capital allocated to insurance activities at 31 December
2020 complies with solvency requirements, taking into account the
economic position of each entity in terms of subordinated debt;
zzgrowth rate to infinity: 2%;
zzdiscount rate: interest rates by geographical area are between 7.6%
and 9.452%.
The following assumptions were applied:
In 2020, a reversal of impairment on equity interests of €14 million
was recorded.
zzestimated future cash flows: preliminary data mainly covering
a three to five-year period established under the Groups
Medium-Term Plan;
4.2 Receivables and payables by maturity
RECEIVABLES BY MATURITY
Gross, 31/12/2020
more than 1 year and
less than 5 years
more than
5 years
Gross,
(in € millions)
1 year or less
Total
7,586
27
31/12/2019
Receivables connected with equity investments
Other receivables
174
27
811
-
6,601
-
7,444
26
TOTAL RECEIVABLES
201
811
6,601
7,613
7,470
Receivables from equity interests are subordinated loans to subsidiaries.
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CREDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the individual financial statements
PAYABLES BY MATURITY
Gross, 31/12/2020
more than 1 year and
more than
5 years
Gross,
(in € millions)
1 year or less
less than 5 years
Total
4,363
732
5,095
1,640
7
31/12/2019
Redeemable subordinated debt
Perpetual subordinated debt
63
2
-
4,300
4,361
732
5,093
1,182
(5)
-
730
Perpetual subordinated debt
Borrowings from and amounts due to financial institutions
Trade notes and accounts payables
Tax, employment and social benefit liabilities
Liabilities related to non-current assets and related accounts
Other debt
65
187
7
-
5,030
1,215
238
-
-
(1)
9
-
-
(1)
3
-
-
-
-
9
16
4
4
66
TOTAL PAYABLES
271
1,215
5,268
6,755
6,339
4.3 Book value of marketable securities by type
31/12/2020
Carrying amount
31/12/2019
(in € millions)
Fair value
32
Carrying amount
Fair value
Shares
30
455
3
30
497
4
40
510
4
Bonds
472
3
Accrued interest on bonds
UCITS
277
7
286
8
278
5
284
6
Real Estate Investment trusts
TOTAL
773
802
814
844
4.4 Accruals and prepaid expenses
Amortisation
Net amount as at
31 December 2019
and depreciation
Net amount as at
(in € millions)
Increases
for the year 31 December 2020
Issue premiums
5
4
4
-
1
1
-
9
4
Issue expenses of perpetual bonds
Issue expenses relating to other bond loans
TOTAL ACCRUALS AND PREPAID EXPENSES
7
4
8
11
23
17
2
The increase in this item over the full year is due to the issuing of redeemable subordinated notes on 17 July 2020, with the recognition of issue
premiums of €4.12 million and issue costs on other bond issues of €4 million.
7
4.5 Equity
COMPOSITION OF THE SHARE CAPITAL
At 31 December 2020, Crédit Agricole Assurances S.A.s share capital was made up of 149,040,367 ordinary shares with par value of €10
each. It was 99.99%-owned by Crédit Agricole S.A.
Crédit Agricole Assurances S.A. does not hold its own shares.
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CREDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the individual financial statements
7
CHANGES IN EQUITY
Net income/
Retained (loss)
earnings for the year Total equity
Share
premium
Statutory
reserve
Other
reserve
(in € millions)
Share capital
31 DECEMBER 2018
Appropriation of income and dividend payments
2019 income
1,491
7,375
149
1
-
89
1,023
(1,023)
1,325
(624)
10,127
(621)
-
-
-
401
-
-
-
-
-
1,325
(624)
Interim dividend (year 2019)
31 DECEMBER 2019
Appropriation of income and dividend payments
2020 income
-
-
-
-
-
1,491
7,375
149
1
-
490
701
10,206
(700)
-
-
-
-
(701)
-
-
-
-
-
-
-
-
-
1,127
(484)
1,127
(484)
Interim dividend (year 2020)
31 DECEMBER 2020
-
1,491
7,375
149
1
490
643
10,148
After noting that net profit for the 2019 financial year was
€1,325 million and that the profit carried forward was €490 million,
the general meeting held on 29 April 2020 decided to allocate the
total sum of €1,815 million as follows: €624 million to account for
the interim dividend paid in December 2019 and €490 million to be
carried forward. The final dividend was distributed in cash.
On 10 December 2020, the Board of Directors also decided to pay
out an interim dividend for the 2020 financial year of €484 million,
which was paid in cash.
The payment of the final dividend due in respect of the 2020 financial
year will be proposed to the shareholders in cash at the general
meeting on 27 April 2021.
4.6 Other shareholders’equity
Value as of
31/12/2019
Value as of
31/12/2020
(in € millions)
Issues
Redemption
Perpetual subordinated bonds
TOTAL
1,745
-
-
1,745
1,745
-
-
1,745
4.7 Contingency and loss provisions
Provisions
31/12/2019
Releases,
Releases,
not used
Provisions
31/12/2020
(in € millions)
Additions
used
Provisions for litigation
1
-
-
-
1
TOTAL CONTINGENCY AND LOSS PROVISIONS
1
-
-
-
1
NOTE 5
Income statement
5.1 Breakdown of revenue
The revenue of Crédit Agricole Assurances S.A. for 2020 is EUR 0.1 million; this reflects re-invoicing of charges; this corresponds to interest
on an off-balance sheet guarantee.
5.2 Net financial income
Net financial income was €1,189 million in 2020 compared with €1,419 million in 2019. It is primarily made up of dividends received from
subsidiaries of Crédit Agricole Assurances S.A.
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CREDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the individual financial statements
5.3 Tax charge
(in € millions)
Pre-tax income
1,123
Tax due
Net income
1,127
Recurring income
Reported income
5
1,123
5
1,127
Crédit Agricole Assurances S.A.s profit on ordinary operations is
taxed at a rate of 32.02% (normal rate of tax on companies of 31%
+ social security contribution on income of 3.3%).
In accordance with the amendment to the tax consolidation
agreement signed in 2019, a receivable from Crédit Agricole S.A. in
the amount of €4.7 million has been recognised.
There is no tax due primarily because of the application of the
parent-subsidiary regime on dividends (Article 145 of the French
General Tax Code) and the payment of a balance by Crédit Agricole
Assurances S.A. to Crédit Agricole S.A.
Taxable income for the 2020 financial year is -€14.6 million, bringing
the tax loss carryforward to €66 million.
5.4 Executive compensation
Crédit Agricole Assurances S.A. paid €172.8 thousand in
compensation to members of executive bodies.
During the financial year, no advances or loans were granted to
members of the administrative or management bodies, and no
commitment was made on their behalf serving as a guarantee of
any sort.
5.5 Auditors’ fees
The amount of statutory auditors’ fees paid in 2020 is included in
the “Other purchases and external expenses” item in the income
statement. The net amount recognised in Crédit Agricole Assurances
S.A.s financial statements with respect to 2020 is presented in
Crédit Agricole Assurances’ consolidated financial statements.
NOTE 6
Off-balance sheet
Crédit Agricole Assurances S.A. granted two guarantees. The first
was to New Reinsurance and the second was to RGA Americas
Réinsurance to cover the possible collapse of CA Life Japan. These
off-balance-sheet commitments amount to AUD 215 million, i.e.
EUR 135 million at 31 December 2020.
NOTE 7
Other information
7.1 Workforce
Crédit Agricole Assurances S.A. has no staff.
7
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CREDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2020
Notes to the individual financial statements
7
7.2 Subsidiaries and shareholdings at 31 December 2020
(in € millions)
Reserves
and retained
Carrying amount
of investments
earnings Share of
before capital
appro- owned
Loans and
advances
granted by the and endorse-
company and ments givenby
Amount of
guarantees
Revenues
excl. taxes
for the last
Dividends
received by
for the last the company
Share
Profit (loss)
Company name
and address
capi- priation of (percen-
Observa-
tions
tal(1) income(1)
tage)
Gross
Net not yet repaid the company financial year financial year during the year
A. Detailed information about subsidiaries and shareholdings above
1. Subsidiaries (details to be provided)
(more than 50% of share capital held by the company)
Predica
16-18 bd de Vaugirard
- 75015 Paris
1,030
443
84
6,724
269
100%
100%
100%
6,950
653
6,950
653
5,918
692
-
-
-
18,007
4,010
-
1,038
67
1,055
93
RCS Paris 334 028 123
Pacifica
8-10 bd de Vaugirard
- 75015 Paris
RCS Paris 352 358 865
CACI
16-18 bd de Vaugirard
- 75015 Paris
496
634
597
134
13
8
RCS Paris 385 254 297
LA MÉDICALE
3, rue Saint-Vincent de
Paul 75010 Paris
6
142
62
100%
100%
345
268
345
260
147
157
-
-
565
(51)
18
-
RCS Paris 582 068 698
Spirica
16-18 bd de Vaugirard
- 75015 Paris
231
1,235
14
RCS Paris 487 739 963
CA Vita
236
10
460
18
100%
100%
851
55
851
30
382
-
-
3,222
90
32
2
-
-
Via universita1
- 43100 Parme – Italia
CA Assicurazioni
-
-
Via universita1
- 43100 Parme – Italia
GNB Seguros
Av. C. Bordalo
Pinheiro-1070-061
Lisbonne – Portugal
15
19
100%
100%
70
63
70
63
-
-
65
6
7
-
-
CALI JAPAN
1-9-2 Higashi
5,725
2,568
-
-
177
shimbashi, Minato- ku,
Tokyo 105-0021 –
Japon
CA LIFE
figures
as of
31/12/2019
45 rue
13
24
100%
100%
131
82
21
82
-
11
20
(2)
-
MistropolosPandrosou
- 10656 Athènes –
Grèce
Stelvio Agenzia
Assicurativa S.p.A
figures
as of
30/09/2020
-
7
-
-
3
4
Via Feltre 75 – CAP
20134 Milano – Italia
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Notes to the individual financial statements
CRÉDIT AGRICOLE
TU SA
78
59
(31)
100%
100%
19
14
19
14
-
-
13
-
-
ul. Tęczowa 11 lok.
13, 53 – 601 Wrocław –
Poland
CA Zycie Towarzystwo
Ubezpieczen Spolka
Akcyjna
-
-
-
3
-
-
ul. LEGNICKA 48
BUD. C-D - 54-202
WROCŁAW – Poland
Crédit Agricole
Assurances
SOLUTIONS
26
(16)
98%
26
26
-
-
519
(3)
-
16-18 bd de Vaugirard
- 75015 PARIS
RCS Paris 451 751 564
CALI EUROPE
77
27
2
94%
77%
125
125
34
-
1,070
20
14
16 av Pasteur –
L2310 Luxembourg
OPTISANTIS
33 rue de Bellissen
69340 Francheville
figures as of
-
31/12/2019
-
4
4
-
-
1
-
RCS Lyon 792 722 241
2. Shareholdings (details to be provided)
(10-50% of share capital held by the company)
ABANCA GENERALES
Avenida Linares Rivas
- 30-3a Planta – Coruna
– Espana
9
-
50%
40%
53
20
53
20
-
-
-
(3)
(1)
-
figures as of
30/09/2020
FI Venture FCPR
22 rue Palestro
75002 Paris
figures as of
30/09/2020
89
-
-
-
-
-
RCS Paris 825 398 027
Crédit Agricole
Innovations et Territoires
figures as of
30/09/2020
19
(3)
10%
10%
5
5
-
-
-
-
-
(1)
-
-
9 rue Duphot
75001 Paris
RCS Paris 830 825 048
Credito Valtellinese
figures as of
30/06/2020
1,700
57
57
Piazza Quadrivio, 8
- 23100 Sondrio – Italia
B. General information regarding other subsidiaries and shareholdings
1. Subsidiaries not included in A
7
a. French subsidiaries
(combined)
b. Foreign subsidiaries
(combined)
2. Shareholdings not included in A
a. In French companies
(combined)
b. In foreign companies
(combined)
(1) In the local operating currency.
Rate as at 31/12/2020: PLN: 4.5597 and JPY: 126.49.
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Notes to the individual financial statements
7
7.3 Consolidation
The financial statements of Crédit Agricole Assurances S.A. and its
subsidiaries are included in the consolidated financial statements of
the Crédit Agricole Assurances Group.
They are also included in the consolidated financial statements of
Crédit Agricole S.A. (Siren 784608416), registered office 12 place
des États-Unis, 92127 Montrouge.
Crédit Agricole S.A. is the parent company of Crédit Agricole
Assurances S.A.
7.4 Deposit of the accounts
Crédit Agricole Assurances S.A.s annual financial statements are filed with the Clerk of the Paris Commercial Court.
7.5 Linked parties
Information on related parties is provided in the Crédit Agricole Assurances Groups consolidated financial statements.
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Statutory auditors' report on the annual financial statements
STATUTORY AUDITORS' REPORT ON
THE ANNUAL FINANCIAL STATEMENTS
This is a free translation into English of the statutory auditors’ report issued in French and is provided solely for the convenience of English-
speaking readers. This report includes information specifically required by European regulations or French law, such as information about
the appointment of statutory auditors. This report should be read in conjunction with, and construed in accordance with, French law and
professional auditing standards applicable in France.
(For the year ended 31 December 2020)
To the Annual General Meeting,
Crédit Agricole Assurances
16-18, boulevard Vaugirard
75015 Paris
To the Shareholders,
Opinion
In compliance with the engagement entrusted to us by your Annual General Meetings, we have audited the accompanying financial statements
of Crédit Agricole Assurances for the year ended December 31, 2020.
In our opinion, the financial statements give a true and fair view of the assets and liabilities and of the financial position of the Company at
December 31, 2020 and of the results of its operations for the year then ended in accordance with French accounting principles.
The audit opinion expressed above is consistent with our report to the Audit and Accounts Committee.
Basis for opinion
Audit framework
We conducted our audit in accordance with professional standards applicable in France. We believe that the audit evidence we have obtained
is sufficient and appropriate to provide a basis for our opinion.
Our responsibilities under these standards are further described in the “Responsibilities of the statutory auditors relating to the audit of the
financial statements” section of our report.
Independence
We conducted our audit engagement in compliance with the independence rules provided for in the French Commercial Code (Code de
commerce) and the French Code of Ethics (Code de déontologie) for statutory auditors for the period from January 1, 2020 to the date of our
report, and, in particular, we did not provide any non-audit services prohibited by Article 5(1) of Regulation (EU) No. 537/2014.
7
Justification of assessments – Key audit matters
Due to the global crisis related to the Covid-19 pandemic, the financial statements of this period have been prepared and audited under
specific conditions. Indeed, this crisis and the exceptional measures taken in the context of the state of sanitary emergency have had
numerous consequences for companies, particularly on their operations and their financing, and have led to greater uncertainties on their
future prospects. Those measures, such as travel restrictions and remote working, have also had an impact on the companies’ internal
organization and the performance of the audits.
It is in this complex and evolving context that, in accordance with the requirements of Articles L.823-9 and R.823-7 of the French Commercial
Code relating to the justification of our assessments, we inform you of the key audit matters relating to the risks of material misstatement
that, in our professional judgment, were the most significant in our audit of the financial statements, as well as how we addressed those risks.
We determined that there were no key audit matters to discuss in our report.
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Statutory auditors' report on the annual financial statements
7
Specific verifications
In accordance with professional standards applicable in France, we have also performed the specific verifications required by French legal and
regulatory provisions.
Information given in the management report and in the other documents provided to the shareholders with
respect to the Company’s financial position and the financial statements
We have no matters to report as to the fair presentation and the consistency with the financial statements of the information given in the Board
of Directors’ management report and in the other documents provided to the shareholders with respect to the Companys financial position
and the financial statements.
We attest to the fair presentation and the consistency with the financial statements of the information about payment terms referred to in
Article D.441-6 of the French Commercial Code.
Report on corporate governance
We attest that the Board of Directors’ report on corporate governance sets out the information required by Articles L.235-37, L.225-37-4 and
L.22-10-10 of the French Commercial Code.
Other verifications and information pursuant to legal and regulatory requirements
Presentation of the financial statements to be included in the annual financial report
In accordance with professional standards applicable to the statutory auditors’ procedures for annual and consolidated financial statements
presented according to the single European electronic reporting format, we have verified that the presentation of the financial statements to
be included in the annual financial report referred to in paragraph I of Article L.451-1-2 of the French Monetary and Financial Code (Code
monétaire et financier) and prepared under the Chief Executive Officers responsibility, complies with this format, as defined by European
Delegated Regulation No. 2019/815 of December 17, 2018.
On the basis of our work, we conclude that the presentation of the financial statements to be included in the annual financial report complies,
in all material respects, with the single European electronic reporting format.
It is not our responsibility to ensure that the financial statements to be included by the Company in the annual financial report filed with the AMF
correspond to those on which we carried out our work.
Appointment of the statutory auditors
We were appointed statutory auditors of Crédit Agricole Assurances by the Annual General Meeting held on May 5, 2008.
At December 31, 2020, our firms were in the thirteenth consecutive year of their engagement and the seventh year since the Companys
securities were admitted to trading on a regulated market.
Responsibilities of management and those charged with governance for the financial
statements
Management is responsible for preparing financial statements giving a true and fair view in accordance with French accounting principles,
and for implementing the internal control procedures it deems necessary for the preparation of financial statements that are free of material
misstatement, whether due to fraud or error.
In preparing the financial statements, management is responsible for assessing the Companys ability to continue as a going concern,
disclosing, as applicable, matters related to going concern, and using the going concern basis of accounting, unless it expects to liquidate
the Company or to cease operations.
The Audit and Accounts Committee is responsible for monitoring the financial reporting process and the effectiveness of internal control and
risk management systems, as well as, where applicable, any internal audit systems, relating to accounting and financial reporting procedures.
The financial statements were approved by the Board of Directors.
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Statutory auditors' report on the annual financial statements
Responsibilities of the statutory auditors relating to the audit of the financial statements
Objective and audit approach
Our role is to issue a report on the financial statements. Our objective is to obtain reasonable assurance about whether the financial statements
as a whole are free of material misstatement. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted
in accordance with professional standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or
error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions
taken by users on the basis of these financial statements.
As specified in Article L.823-10-1 of the French Commercial Code, our audit does not include assurance on the viability or quality of the
Companys management.
As part of an audit conducted in accordance with professional standards applicable in France, the statutory auditors exercise professional
judgment throughout the audit. They also:
zzidentify and assess the risks of material misstatement in the financial statements, whether due to fraud or error, design and perform audit
procedures in response to those risks, and obtain audit evidence considered to be sufficient and appropriate to provide a basis for their opinion.
The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion,
forgery, intentional omissions, misrepresentations, or the override of internal control;
zzobtain an understanding of the internal control procedures relevant to the audit in order to design audit procedures that are appropriate in the
circumstances, but not for the purpose of expressing an opinion on the effectiveness of the internal control;
zzevaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management and the
related disclosures in the notes to the financial statements;
zzassess the appropriateness of managements use of the going concern basis of accounting and, based on the audit evidence obtained, whether
a material uncertainty exists related to events or conditions that may cast significant doubt on the Companys ability to continue as a going
concern. This assessment is based on the audit evidence obtained up to the date of the audit report. However, future events or conditions
may cause the Company to cease to continue as a going concern. If the statutory auditors conclude that a material uncertainty exists, they are
required to draw attention in the audit report to the related disclosures in the financial statements or, if such disclosures are not provided or are
inadequate, to issue a qualified opinion or a disclaimer of opinion;
zzevaluate the overall presentation of the financial statements and assess whether these statements represent the underlying transactions and
events in a manner that achieves fair presentation.
Report to the Audit and Accounts Committee
We submit a report to the Audit and Accounts Committee which includes, in particular, a description of the scope of the audit and the audit
program implemented, as well as the results of our audit. We also report any significant deficiencies in internal control that we have identified
regarding the accounting and financial reporting procedures.
Our report to the Audit and Accounts Committee includes the risks of material misstatement that, in our professional judgment, were the most
significant for the audit of the financial statements and which constitute the key audit matters that we are required to describe in this report.
We also provide the Audit and Accounts Committee with the declaration provided for in Article 6 of Regulation (EU) No. 537/2014, confirming
our independence within the meaning of the rules applicable in France, as defined in particular in Articles L.822-10 to L.822-14 of the French
Commercial Code and in the French Code of Ethics for statutory auditors. Where appropriate, we discuss any risks to our independence and
the related safeguard measures with the Audit and Accounts Committee.
Neuilly-sur-Seine and Paris-La Défense, March 22, 2021
The statutory auditors
7
PricewaterhouseCoopers Audit
Frédéric Trouillard-Mignen Anik Chaumartin-Roesch
ERNST YOUNG etAutres
Olivier Drion Olivier Durand
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7
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8
GENERAL INFORMATION
MEMORANDUM AND ARTICLES
OF ASSOCIATION
Crédit Agricole Assurances
Articles of association
PERSONS RESPONSIBLE FOR
290
290
290
THE UNIVERSAL REGISTRATION
DOCUMENT AND AUDITING
THE FINANCIAL STATEMENTS
298
Person responsible for the
Universal Registration Document
298
INFORMATION ON THE COMPANY
Acquisitions made by Crédit Agricole
Assurances over the past three years
New products and services
Material contracts
Significant changes
296
Statement of the person responsible
for the Universal Registration Document
Statement by the issuer
Persons responsible for auditing the
financial statements
298
298
296
296
296
296
297
299
Publicly available documents
CROSS-REFERENCE TABLES FOR THE
UNIVERSAL REGISTRATION DOCUMENT
300
Cross-reference table with Headings required
by delegated regulation (EU) 2019/980
300
Cross-reference table withthe information
required by the AMF’s General Regulations
under regulatory information
303
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GENERAL INFORMATION
Memorandum and articles of association
8
MEMORANDUM AND ARTICLES
OF ASSOCIATION
CRÉDIT AGRICOLE ASSURANCES
A French public limited company (société anonyme) with share capital of €1,490,403,670 registered with the Paris Trade and Company
Register under number 451 746 077.
Registered office:
16-18 boulevard de Vaugirard, 75015 Paris – France
Telephone: (33) 1 43 23 03 33
Legal Entity Identifier: 969500K2MUPSI57XK083
ARTICLES OF ASSOCIATION
The articles of association of Crédit Agricole Assurances, amended
on 29 April 2020, are reproduced in full below.
And, generally, any financial, commercial, industrial, property and
capital transactions directly or indirectly attached, in full or in part,
to the above purpose or to similar or related purpose in order to
promote its expansion or development.
Article 1 – Form
The company was set up in the form of a simplified joint-stock
company (société par actions simplifiée) under the terms of a private
deed dated 15 January 2004.
Article 3 – Name
The companys name is: “CRÉDIT AGRICOLE ASSURANCES”.
It was converted into a public company (société anonyme) by
unanimous decision of the Extraordinary General Meeting of
Shareholders of 5 May 2008.
Article 4 – Registered office
The registered office is at 16-18 boulevard de Vaugirard, 75015 Paris.
The company continues to exist for owners of existing shares and for
shares created subsequently.
It may be transferred to any other location on the decision of the
Board of Directors, subject to ratification by the next Ordinary
Shareholders’ Meeting.
It is governed by the legislative and regulatory provisions in force and
by these articles of association.
If a transfer is decided in accordance with legal requirements by
the Board of Directors, it is authorised to amend the articles of
association accordingly.
Article 2 – Purpose
The companys purpose in France and abroad is:
Article 5 – Term
zzto take minority and/or controlling shares, mainly in any insurance
or reinsurance companies, to carry out research and analysis and
to make any investments;
The companys term is for 99 years from the date of its registration
with the Trade and Company Register. Its term ends on 26 January
2103, unless extended or dissolved in accordance with the law.
zzto manage these holdings and investments;
and to:
zzforge and manage significant and long-lasting links of financial
Article 6 – Contributions
solidarity with mutual insurance and reinsurance companies.
zzFollowing the Extraordinary General Meeting of Shareholders
of 18 December 2008, the share capital was increased by
€108,454,030, in compensation for the contribution of the shares of
the following companies: BES VIDA, BES Seguros, CAAIH, CARE,
CARI, EMPORIKI Insurance and CALI Serbie. This contribution was
remunerated by the allocation of 10,845,403 shares, each with a
par value of €10 and a total issue premium of €650,724,180.
All the above directly or indirectly in any form, notably through the
creation of companies, new groupings, contributions, mergers,
alliances, subscription, purchase or exchange of shares and
other rights in any company, undertaking or legal entity already in
existence or to be created.
The purpose of the company is also to:
zzFollowing the decision of the General Meeting of June 2010 offering
shareholderstheoptionofreceivingtheirdividendsinshares, andthe
recognition by the Board of Directors on 7 October 2010 of the final
completion of the capital increase, the share capital was increased
to €1,162,542,980.00 through the issue of 6,099,377 new shares
of the same category, each with a par value of €10.
zzprovide capital advances to ensure the development of companies
in which it has a holding;
zzprovide any services of an administrative, financial or commercial
nature and any technical assistance to any insurance or reinsurance
company in which the company has a direct or indirect holding;
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GENERAL INFORMATION
Memorandum and articles of association
zzFollowing the decision of the General Meeting of 19 June 2013
offering shareholders the option of receiving their dividends in
shares, and the recognition by the Board of Directors on 1 August
2013 of the final completion of the capital increase, the share
capital was increased to €1,240,569.500.00 through the issue of
7,802,652 new shares of the same category, each with a par value
of €10.
Article 10 – Disposal and transfer of shares
- I -
Securities entered in account shall be transmitted via transfer
between accounts under the terms and conditions provided by law
and subject, where applicable, to the provisions listed below.
- II -
zzFollowing the Extraordinary General Meeting of Shareholders
of 29 December 2014, the share capital was increased by
€208,185,200 through a cash contribution of €1,542,027,776.40.
This contribution was remunerated by the allocation of 20,818,520
new shares, each with a par value of €10 and a total issue premium
of €1,333,842,576.40.
Except in the case of transfer to a person appointed as director,
any disposal in favor of a non-shareholder relating to full legal title,
bare ownership or beneficial interest of shares, subscription and
allocation rights must be submitted to the Board of Directors for
approval in accordance with the terms and conditions set out
below.
zzFollowing the decision of the General Meeting of Shareholders
on 28 April 2016 giving shareholders the option of receiving their
dividends in shares, and the recognition by the Board of Directors
on 27 July 2016 of the final completion of the capital increase, the
share capital was increased to €1,490,403,670.00 through the
issue of 4,164,897 new shares of the same category, each with a
par value of €10.
II – 1. In the event of planned disposal, the assignor must notify
the company by extra-judicial document or registered letter with
acknowledgement of receipt, indicating the first name, surname and
domicile of the assignee, or the companys name and registered
office in the case of a company, the number of shares it is planned to
dispose of and the price offered.
The Board of Directors is bound to notify the assignor within three
months whether it accepts or turns down the planned disposal.
Failing notification within three months, it shall be deemed to have
accepted.
Article 7 – Share capital
Share capital is currently set at €1,490,403,670 divided into
149,040,367 fully paid up shares of the same category, each with
a par value of €10.
The decision to accept must be taken by a majority of votes of the
directors present or represented, with the assignor, if he/she is a
director, abstaining from the vote. In accordance with the law and
with these articles of association, at least half of the directors in office
must be present.
Article 8 – Form of shares
The shares are in registered form. The materiality of the shares
results from their registration in the name of their holder or holders in
accounts held for this purpose by the company under the terms and
conditions provided by law.
No reasons need be given for the decision and, if turned down, it
may not give rise to any form of claim.
The assignor must be notified by registered letter within ten days of
the decision. Where the bid is turned down, the assignor shall have
eight days to notify the Board whether he/she intends to proceed
with the disposal.
At the shareholders request, a certificate of registration shall be
issued by the company.
II – 2. Where the assignor decides to proceed with the disposal,
the Board of Directors shall be bound to have the shares acquired
by shareholders or third parties, or by the company with a view to
effecting a capital reduction within three months of the assignor
notifying his/her decision to proceed with the disposal.
Article 9 – Rights and obligations
1. Subject to the rights that may be granted to shares of different
categories where created, each share entitles the holder to a
portion of the profits and corporate assets in proportion to the
portion of share capital it represents. It also entitles the holder to
vote and to be represented at General Meetings, under the terms
and conditions provided by law and the articles of association.
To this end, the Board of Directors shall notify the shareholders by
registered letter of the planned disposal, inviting them to indicate
the number of shares they wish to acquire.
Bids must be sent by the shareholders to the Board of Directors
by registered letter with acknowledgement of receipt within fifteen
days of receiving the notification.
2. Shareholders shall only be held liable for companys losses up to the
amount of their contributions. The rights and obligations attached
to the share follow ownership of the share. Ownership of a share
automatically entails adherence to the articles of association and to
the decisions of the General Meeting.
The Board of Directors shall distribute the shares offered between
the shareholders in proportion to their equity interest and within
the amount of their bids. Where applicable, undistributed shares
shall be allocated by the drawing of lots-carried out by the Board
of Directors in the presence of bidding shareholders or those duly
called to attend- among as many shareholders as there remain
shares to allocate.
3. Whenever it is necessary to hold several shares to exercise a
given right, such as in the case of an exchange, consolidation or
allocation of shares, or as a result of an increase or reduction in
the share capital, or in the case of a merger or other corporate
transaction, the holders of individual shares, or those who do not
own the required number of shares, may exercise such rights only
if they personally arrange for the consolidation of the shares and
purchase or sell the required number of shares where necessary.
8
II – 3. Where no bid is sent to the Board of Directors within the
above-mentioned deadline, or where the bids do not encompass
all of the shares offered, the Board of Directors may have the
available shares purchased by a third party, with the Board of
Directors responsible for ensuring that said third party is subject to
the approval procedure specified in these articles of association.
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Memorandum and articles of association
8
II – 4. The shares may also be purchased by the company.
enclose with the form any and all supporting documentation for his/
her acquisition of subscription rights.
In this case, the Board shall convene an Extraordinary General
Meeting of Shareholders to approve the repurchasing of shares
by the company and the corresponding reduction in share capital.
This meeting notice must be sent out sufficiently early to ensure
compliance with the three-month deadline indicated below.
The time frame prescribed by law and by the articles of association
relative to the exercise by the Board of Directors of its right of
approval shall run from the date of final completion of the capital
increase.
In all the above cases of purchase or repurchase, the price of the
shares is set as indicated below.
Where approval is refused, the new shares subscribed by the
unapproved third party must be repurchased under the above terms
and conditions and time frame, at a price equal to the value of the
new shares being repurchased, set at the issue price or, failing
agreement on the price, by an expert under the terms and conditions
provided by law.
II – 5. Where not all the shares have been purchased or repurchased
within the three-month deadline following the notification of refusal to
authorize the disposal, the assignor may make the sale in favor of the
original assignee for those shares that he/she is free to sell, subject
to any partial bids made as set out above.
II – 9. In the event of an allocation of this companys shares following
the partition of a third-party company which hold shares in its
portfolio, allocations to persons who are not already shareholders
shall be subject to the approval set out in this article.
This three-month deadline may be extended by order of the Presiding
Judge of the Commercial Court ruling in summary proceedings to
which the assignor and assignee have been duly called. This order
is not open to appeal.
The plan to allocate shares to persons other than shareholders must
therefore be submitted for approval by the companys liquidator
under the terms and conditions set out in this article.
II – 6. Where the shares offered are acquired by shareholders or by
third parties, the Board of Directors shall notify the assignor of the
first name, surname and domicile of the purchaser(s).
Where the Board of Directors fails to notify the liquidator within three
months following the approval application, such approval shall be
deemed to have been given.
The disposal price for the shares and the terms under which the
sale of said shares is completed are set at the price offered by the
assignee whose bid was turned down in line with the approval
application received by the company. Failing agreement on the
price, this shall be determined by an expert, in accordance with the
provisions of Article 1843-4 of the French Civil Code. The expertise
fees shall be borne equally by the assignor and the purchaser(s).
Where the beneficiaries or a number thereof are refused approval, the
liquidator may, within thirty days of the notification of refusal, change
the allocations made in order to submit only approved beneficiaries.
Where no beneficiaries are approved, or where the liquidator has not
changed his/her planned partition within the deadline stated above,
shares allocated to unapproved shareholders must be purchased or
repurchased from the company in liquidation under the terms and
conditions set out above.
The company shall send the assignor or unapproved subscriber, by
registered letter with acknowledgement of receipt, the documentation
necessary to register the transfer of shares and their registration in
the name of the purchasers appointed by the Board of Directors.
Where not all shares for which approval has been refused have been
purchased or repurchased within the deadline stipulated above, the
partition may be completed in accordance with the plan presented.
Where the interested parties fail to return this documentation to the
company within 15 days from the sending, the transfer of shares in
the name of the beneficiaries appointed by the Board of Directors
shall be automatically registered through the signature of the
Chairman of the Board of Directors or by a Chief Executive Officer
and by the beneficiary, where applicable. Theshareholders signature
is not required. The shareholder shall be advised within eight days
of the shares being registered in the name of the purchaser and
requested to contact the registered office to receive payment, which
shall not accrue interest.
Article 11 – Board of Directors
The company is managed by a Board of Directors which has at
least three members and at most eighteen members, subject to the
exemptions provided by law.
The age limit for directors is 65. When a director reaches the age of
65, he/she will be deemed to have resigned at the end of the next
Ordinary General Meeting of Shareholders.
Where, after six months, the shareholder has not withdrawn payment
to which he is entitled, the company has the option to transfer the
amount to the Caisse des Dépôts et Consignations, after which it
shall be discharged of its responsibility in this regard.
During the existence of the company, directors are appointed or
reappointed by the Ordinary General Meeting of Shareholders;
however, in the event of a merger or split, they may be appointed by
an Extraordinary General Meeting of Shareholders.
II – 7. The provisions of this article shallapply in all cases of disposal,
either inter vivos or as a result of inheritance, liquidation of a marital
estate, either free of charge or against payment, including in cases of
disposal by public tender pursuant to a court ruling. These provisions
shall also apply in cases of capital contributions, partial contributions
of assets, mergers or splits.
Where one or more directorships become vacant between two
General Meetings as a result of death, removal or resignation, the
Board of Directors may appoint one or more directors temporarily
under the terms and conditions provided by law.
Directors may be removed at any time by the Ordinary General
Meeting of Shareholders.
II – 8. In the case of a capital increase in cash, the Board of Directors
may decide, in order to facilitate the transactions, to exercise its
right of approval on the issue of new shares to the non-shareholding
subscriber rather than on the disposal of subscription rights.
Their term of office is three years maximum and is renewable.
However, a director appointed to replace another director whose
term of office has not yet expired shall remain in office only for the
balance of his predecessors term.
The non-shareholding subscriber is not required to lodge an approval
application; this shall be made implicitly upon receipt by the company
of the subscription form. However, he/she must, where applicable,
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GENERAL INFORMATION
Memorandum and articles of association
Individual directors cannot serve for more than four consecutive
terms of office. However, if a director ceases their duties before the
end of their term of office, the director appointed for the remaining
term may request a fifth term of office, up to a duration corresponding
to four consecutive terms of office. The director shall be deemed to
have resigned at the end of the next Ordinary Shareholders’ Meeting
following the twelfth anniversary of their initial appointment.
Any director may grant a proxy, by letter, fax or email, to another
director (or to the permanent representative of a director that is a
legal entity) to represent him/her at a Board Meeting.
Each director may only avail of one such proxy vote per meeting.
In accordance with the legal and regulatory provisions, the Rules of
Procedure may provide, for decisions under its remit, that for the
purposes of determining a quorum and majority, the shareholders
that attend a Board by video conference or by telecommunications
media permitting their identification and effective participation shall
be counted as present at the Meeting.
Directors elected by the Shareholders’ Meeting shall be reappointed
so as to help achieve, as far as possible, a balanced spread of the
end dates of their term of office.
A directors duties shall terminate at the end of the Ordinary General
Meeting of Shareholders called to consider the accounts for the
previous financial year that is held during the year in which such
directors term expires.
The Chief Executive Officer shall attend the meetings of the Board
of Directors.
At the Chairmans request, employees in positions of responsibility
in Crédit Agricole Assurances Group may attend Board meetings.
The Ordinary Shareholders’ Meeting can allocate a fixed annual
sum to the Board of Directors by way of compensation. This
compensation is divided by the Board between its members as it
deems appropriate.
Decisions within the powers of the Board of Directors concerning
provisional appointments of directors, compliance of the articles
of association with legal and regulatory requirements, convening
shareholders’ meetings and relocation of the registered office within
the same department can be made by written consultation with
the directors. In this case, decisions are only valid if at least half of
Board members take part in the consultation. Decisions are made
on the basis of a majority of votes of members who took part in the
consultation. In the event of a split vote, the Chairman shall have the
deciding vote.
The Board of Directors may also pay exceptional compensation to
directors under the terms and conditions provided by law.
Article 12 – Non-voting directors
Upon recommendation from the Chairman, the Board of Directors
may appoint one or more non-voting directors.
Directors, as well as anyone called upon to attend Board meetings,
are required to maintain discretion concerning the Boards
deliberations as well as with regard to any information or anything
of a confidential nature or presented as such by the Chairman of the
Board of Directors.
Non-voting directors shall be notified of and participate at meetings
of the Board of Directors in an advisory capacity.
They are appointed for a term of three years and may not be
reappointed for more than four terms. They may be dismissed by
the Board at any time.
An attendance sheet is kept and signed by all directors taking part
in the Board Meeting.
In consideration of services rendered, they may be remunerated as
determined by the Board of Directors.
Minutes must be drawn up and copies or extracts of the deliberations
shall be issued and certified in accordance with the law.
Article 13 – Deliberations of the Board
of Directors
Article 14 – Powers of the Board of Directors
The Board of Directors determines and ensures compliance with the
business focus of the company.
The Board of Directors shall meet as often as the interests of the
company so require, upon notice by its Chairman, by any person
authorized for that purpose by the Board of Directors, or by at least
one-third of its members to address a specific agenda if the last
meeting was held more than two months previously.
Except for the powers expressly reserved to the General Meeting
of Shareholders and within the limits established in the companys
purpose, the Board of Directors is responsible for all issues related
to the companys operations and business.
The Chief Executive Officer may request the Chairman to call a
meeting of the Board of Directors to address a specific agenda.
In its relations with third parties, the company may be bound by
the acts of the Board of Directors which fall outside the companys
purpose unless the company can prove that the said third party
knew that the act was ultra vires or that it could not have been
unaware, in light of the circumstances, that the act was ultra vires.
The publication of the articles of association shall not constitute
proof thereof.
Meetings may be held at the registered office or at any other place
specified in the Meeting notice.
They may be convened by any means, in principle, at least three
days in advance. Meeting notices shall indicate precisely which
items shall be addressed, it being stipulated that once the Board of
Directors’ Meeting has started the Board is free to discuss any point
not explicitly listed on the agenda, in accordance with the law. If all
of the directors so agree, notice may be given orally and need not
be in advance.
The Board of Directors carries out such controls and verifications
as it sees fit.
8
Each director shall receive the information necessary to accomplish
the Boards duties and may obtain all the documents from Executive
management that he/she considers necessary.
The Board can only validly deliberate if at least half of its members
are present.
Decisions are adopted on the basis of a majority vote of the members
present or represented. The Chairman of the Meeting shall have the
casting vote.
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Memorandum and articles of association
8
The Board may decide to set up various Committees to examine
issues raised by itself or its Chairman and render an opinion.
Chief Executive Officer
The Chief Executive Officer may or may not be appointed from
among the directors.
The Board shall be responsible for determining the composition and
powers of Committees which do their work under its authority.
Where the Board of Directors opts to separate the functions of
Chairman and Chief Executive Officer, it appoints the Chief Executive
Officer, sets his/her term of office, determines his/her compensation
and, where applicable, the limitations of his/her powers.
The Extraordinary Shareholders’ Meeting may delegate authority to
the Board of Directors to make the necessary changes to the articles
of association to ensure their compliance with legal and regulatory
requirements, subject to these changes being ratified by the next
Extraordinary Shareholders’ Meeting.
No one over the age of 65 May be appointed Chief Executive Officer.
Furthermore, if a Chief Executive Officer reaches this age limit, he/
she is deemed to have automatically resigned following the next
meeting of the Board of Directors.
Article 15 – Chairmanship of
the Board of Directors
The Chief Executive Officer may be dismissed at any time by the
Board of Directors. Where the Chief Executive Officer does not
take on the functions of Chairman of the Board of Directors, his/her
dismissal may give rise to the payment of damages, if the decision to
do so is taken without sufficient grounds.
The Board of Directors appoints one of its members as Chairman,
for whom it determines the length of office and compensation. The
Chairman must be a natural person and his/her term of office cannot
exceed his/her term of office as a director.
The Chief Executive Officer and Deputy Chief Executive Officers may
be re-elected.
The Board of Directors may elect one or more Deputy Chairmen
from among its members, whose term shall also be established by
the Board, but which may not exceed his/her (their) term of office as
a director. It may also appoint a secretary, who may or may not be
a director.
The Chief Executive Officer shall enjoy the broadest powers to act
in all cases on behalf of the company. He/she exercises his/her
authority within the limits of the companys purpose and subject to
that authority assigned by law to Meetings of Shareholders and to
the Board of Directors.
The Board of Directors may dismiss the Chairman at any time. Any
clause to the contrary shall be deemed not to have been written.
As part of the internal company organisation, these powers may be
limited by the Board of Directors. However, decisions of the Board
of Directors that limit the Chief Executive Officers powers are not
binding on third parties.
In the event of the Chairmans death or temporary inability to attend,
the Board of Directors may appoint a director to act as Chairman.
In the event of a temporary inability to attend, this appointment is
made for a limited period and is renewable. In the event of death,
it shall continue to be valid until such time as a new Chairman is
elected.
The Chief Executive Officer represents the company in its relations
with third parties. The company shall be bound by those actions of
the Chief Executive Officer which are ultra vires unless the company
can prove that the said third party knew that the act was ultra vires
or that it could not have been unaware, in light of the circumstances,
that the act was ultra vires. Publication of the articles of association
shall not constitute proof thereof.
The Chairman of the Board of Directors represents the Board of
Directors. He/she organizes and directs the activities thereof and
reports to the General Meeting of Shareholders on its activities. He/
she is responsible for the proper operation of the companys bodies,
and, in particular, ensures that directors are able to fulfil their duties.
Deputy Chief Executive Officers
When the Chairman reaches the age limit, he/she is deemed to have
automatically resigned following the next meeting of the General
Meeting of Shareholders.
On a proposal from the Chief Executive Officer, the Board of Directors
may appoint one or more persons responsible for assisting the Chief
Executive Officer, who shall have the title “Deputy Chief Executive
Officer” (Directeur général délégué). The number of Deputy Chief
Executive Officers may not exceed five. The Deputy Chief Executive
Officers may be dismissed at any time by the Board of Directors On
a proposal from the Chief Executive Officer.
Article 16 – Executive management
The companys executive management may be placed under the
responsibility of either the Chairman of the Board of Directors or
another person appointed by the Board who holds the title of Chief
Executive Officer.
The age limit applicable to the Chief Executive Officer also applies to
Deputy Chief Executive Officers.
The choice between these two methods of exercising executive
management is made by the Board of Directors, which must notify
shareholders and third parties in accordance with the regulatory
conditions.
Where the Chief Executive Officer steps down from office or is unable
to carry out his/her duties, the Deputy Chief Executive Officers shall
retain their duties and powers until a new Chief Executive Officer is
appointed, unless otherwise decided by the Board.
Decisions of the Board of Directors regarding the choice of method
of exercising executive management shall be made by the majority
of those directors present or represented. The option retained by the
Board of Directors is valid for the period determined in the decision.
After this period, the Board of Directors must discuss the methods
of exercising general management.
The Board of Directors determines the compensation of the Chief
Executive Officer and of the Deputy Chief Executive Officers.
With the consent of the Chief Executive Officer, the Board of Directors
shall determine the scope and term of the authority granted to the
Deputy Chief Executive Officers. Deputy Chief Executive Officers
shall have the same authority as the Chief Executive Officer with
respect to third parties.
The Chief Executive Officer or Deputy Chief Executive Officers may,
within the limits set by the legislation in force, delegate such powers
as they see fit for one or more specific purposes to any agents,
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GENERAL INFORMATION
Memorandum and articles of association
even outside the company, taken individually or grouped together in
Committees or commissions. These powers may be permanent or
temporary and may or may not include the possibility of substitution.
The delegations thus granted shall remain in full effect despite the
expiry of the term of office of the person who granted them.
Article 19 – Financial statements –
Determination, allocation and distribution
of profit
The financial year begins on 1 January and ends on 31 December.
At the close of each financial year, the financial statements and
notes are approved and drawn up in accordance with the legal and
regulatory provisions in force.
Article 17 – Statutory auditors
Audits of the accounts shall be exercised in accordance with the law
by two statutory auditors appointedby the Ordinary General Meeting
of Shareholders.
Earnings for the financial year include income for the financial year
as recorded on the balance sheet, less general expenses, wages
and salaries, reserves and provisions of any nature prescribed by
legislation regarding insurance, depreciation of the companys
assets and any provisions for risks.
The term of office of the statutory auditors shall be six financial years.
Statutory auditors whose term of office comes to an end may be
reappointed in accordance with legal and regulatory requirements
regarding the duration of their term of office and the turnover rate.
An amount shall be taken from the distributable earnings as
determined in accordance with the law and recorded by the
Annual Ordinary General Meeting of Shareholders after approval of
the financial statements, to be carried forward or allocated to any
general or special reserve fund, as decided by the Ordinary General
Meeting of Shareholders.
The statutory auditors may act jointly or separately, but must submit
a joint report on the companys accounts. They must submit their
report to the Annual Ordinary General Meeting of Shareholders.
Where there is any balance, this shall be paid out in proportion to
the shares held.
Article 18 – General Meetings of Shareholders
General Meetings of Shareholders are convened and held under the
terms and conditions provided by law.
The Meeting may also take any amount from the reserve funds at its
disposal to make distributions to shareholders, unless the items from
which such amount may be taken is expressly indicated. However,
dividends are taken as a matter of priority from the distributable
earnings for the financial year.
These meetings are held at the registered office or at any other venue
as indicated in the Meeting notice.
Except in the cases expressly provided by law, any shareholder has
the right to attend General Meetings and to take part in deliberations,
personally or by proxy, regardless of the number of shares held.
Excluding the case of a capital reduction, no distribution shall be
made to shareholders where equity falls or would fall as a result of
such distribution below the amount of equity plus any reserves the
distribution of which is prohibited by law.
Holders of shares registered as provided for by law for at least three
working days prior to the date of the General Meeting may attend or
be represented at the Meeting with no prior formality, by providing
proof of their identity.
The Ordinary General Meeting of Shareholders may grant each
shareholder the option to take payment of all or part of a dividend
or to take an interim dividend in cash or shares in accordance with
the law.
This period may be shortened by decision of the Board of Directors.
Any shareholder may also cast a vote remotely in accordance with
the legal and regulatory provisions.
Article 20 – Dissolution – Liquidation
The General Meeting shall be chaired by the Chairman of the Board
of Directors or, in his/her absence, by the Deputy Chairman, where
applicable, or by a director delegated by the Board of Directors;
failing this, by a person appointed by the General Meeting. Where
the Meeting has not been convened by the Board of Directors, the
Meeting shall be chaired by the person or one of the persons who
convened it.
The company is in liquidation from the moment of its dissolution on
any grounds whatsoever, excluding a merger or split.
The Meeting shall determine the liquidation procedures and shall
appoint one or more liquidators whose powers it shall determine and
who shall exercise their powers in accordance with the law.
Any equity remaining after the par value of shares has been
reimbursed shall be distributed among the shareholders in the same
proportions as their holding in the share capital.
Ordinary and Extraordinary General Meetings of Shareholders acting
in accordance with the quorum and majority requirements provided
by law, exercise the powers granted to them by the legislation in
force.
Article 21 – Disputes
The Board of Directors can decide that shareholders may attend
and vote at shareholders’ meetings by videoconference or any other
remote means of communication in accordance with the terms set
out by regulations. It may also decide to hold shareholders’ meetings
exclusively by videoconference or any other remote means of
communication in accordance with the terms set out by regulations.
Any disputes arising during the term of the company or during
its liquidation, either between the company and its shareholders
or between the shareholders themselves, shall be subject to the
jurisdiction of the competent courts.
8
Minutes of meetings shall be drawn up and copies thereof shall be
certified and issued in accordance with the law.
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GENERAL INFORMATION
Information on the Company
8
INFORMATION ON THE COMPANY
ACQUISITIONS MADE BY CRÉDIT AGRICOLE ASSURANCES OVER
THE PAST THREE YEARS
Completed acquisitions
Date
Investment
Financing
26/07/2018
20/12/2018
21/12/2018
20/11/2019
12/06/2020
Finalisation of the acquisition of 5% of the capital of Credito Valtellinese S.p.A.
Finalisation of the acquisition of Global Assicurazioni S.p.A.
Finalisation of the acquisition of 25% of GNB Seguros, bringing the total ownership of Crédit Agricole Assurance to 75%.
Finalisation of the acquisition of 50% of Abanca Generales de Seguros y Reaseguros S.A.
These
acquisitions were
financed from our
own resources.
Finalisation of the acquisition of 4.8% of the capital of Credito Valtellinese S.p.A., bringing the total ownership of Crédit Agricole
Assurance to 9.8%.
14/10/2020
13/01/2021
Finalisation of the acquisition of 25% of GNB Seguros, bringing the total ownership of Crédit Agricole Assurance to 100%.
Finalisation of the acquisition of 50% Europ Assistance France by Pacifica.
Acquisitions in progress
No new acquisitions were announced after the end of 2020 for which the management bodies have already made firm commitments.
NEW PRODUCTS AND SERVICES
The entities of Crédit Agricole Group regularly offer new products
and services to customers. Information is available on Crédit Agricole
Group websites, especially through press releases on the website
MATERIAL CONTRACTS
Neither Crédit Agricole Assurances nor its subsidiaries have entered
into any material contracts with third parties, other than those entered
into in the normal course of business, which could give rise, for the
Group as a whole, comprising Crédit Agricole Assurances and its
subsidiaries, to a right or commitment with a significant impact on
the issuers ability to fulfil the obligations arising from the securities
issued towards the securities’ holders.
However, there are major agreements binding Crédit Agricole
Assurances, its subsidiaries and Crédit Agricole Group in terms of
their business relations. These agreements are set out under related-
party disclosures in the consolidated financial statements.
SIGNIFICANT CHANGES
The financial statements at 31 December 2020 were approved by
the Board of Directors at its meeting of 9 February 2021.
There have been no significant changes in the financial performance,
or the financial or commercial position of the company and Crédit
Agricole Assurances Group since 31 December 2020, closing date
of Crédit Agricole Assurances financial statements.
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GENERAL INFORMATION
Information on the Company
PUBLICLY AVAILABLE DOCUMENTS
This document is available on the website of Crédit Agricole
All regulated information as defined by the AMF (in Title II of Book II
of the AMFs general regulations) is available on the companys
This document, including Crédit Agricole Assurances’ financial
statements, Report on Corporate Governance and management
report, is filed with the Registrar Office of the Commercial Court of
Paris.
The articles of association of Crédit Agricole Assurances are
reproduced, in full, in this document.
8
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GENERAL INFORMATION
Persons responsible for the Universal Registration Document and auditing the financial statements
8
PERSONS RESPONSIBLE FOR THE
UNIVERSAL REGISTRATION DOCUMENT
AND AUDITING THE FINANCIAL STATEMENTS
PERSON RESPONSIBLE FOR THE UNIVERSAL REGISTRATION
DOCUMENT
Philippe Dumont, Chief Executive Officer of Crédit Agricole Assurances.
STATEMENT OF THE PERSON RESPONSIBLE FOR THE UNIVERSAL
REGISTRATION DOCUMENT
I hereby certify that, to my knowledge, the information contained
in this universal registration document is true and accurate and
contains no omission likely to affect the import thereof.
the various sections of which are listed at the end of section 8 of
this document, provides a true and fair view of the business trends,
results and financial condition of the company data and all entities
included in the consolidated group, and describes the main risks and
uncertainties that they face.
I hereby certify that, to my knowledge, the financial statements
have been prepared in accordance with the applicable accounting
standards and give a true and fair view of the financial position and
results of the company and all entities included in the consolidated
group over the relevant periods, and that the management report,
Philippe Dumont, Chief Executive Officer
Paris, 7 April 2021
STATEMENT BY THE ISSUER
This universal registration document has been filed with the AMF, as
competent authority under Regulation (EU) 2017/1129, without prior
approval pursuant to Article 9 of Regulation (EU) 2017/1129.
The universal registration document may be used for the purposes
of an offer to the public of securities or admission of securities to
trading on a regulated market if approved by the AMF together with
any amendments, if applicable, and a securities note and summary
approved in accordance with Regulation (EU) 2017/1129.
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GENERAL INFORMATION
Persons responsible for the Universal Registration Document and auditing the financial statements
PERSONS RESPONSIBLE FOR AUDITING THE FINANCIAL STATEMENTS
The companys statutory auditors are registered as auditors with the national auditing body (Compagnie nationale des commissaires aux
comptes) and placed under the authority of the supervisory authority for auditors (Haut Conseil du commissariat aux comptes).
Statutory auditors
Statutory auditors
Date of first appointment to office
Expiry of current term of office
PricewaterhouseCoopers Audit
63 rue de Villiers
2026 Annual General Meeting
of Shareholders
5 May 2008
92200 Neuilly-sur-Seine
represented by Anik Chaumartin and Frédéric Trouillard-Mignen(1)
Ernst Young et Autres
Tour First
1 place des Saisons
2022 Annual General Meeting
of Shareholders
5 May 2008
92400 Courbevoie
represented by Olivier Drion et Olivier Durand(1)
(1) Registered with the regional auditing body (Compagnie régionale) of Versailles.
Alternate Auditors
Statutory auditors
Date of first appointment to office
Expiry of current term of office
Abder Aouad(1)
Tour First
1 place des Saisons
92400 Courbevoie
2022 Annual General Meeting
of Shareholders
3 May 2018
(1) Registered with the regional auditing body (Compagnie régionale) of Versailles.
8
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GENERAL INFORMATION
Cross-Reference tables for the Universal Registration Document
8
CROSS-REFERENCE TABLES FOR THE
UNIVERSAL REGISTRATION DOCUMENT
CROSS-REFERENCE TABLE WITH HEADINGS REQUIRED BY
DELEGATED REGULATION (EU) 2019/980
This cross-reference table contains the headings provided for in Annex 1 (as referred to in Annex 2) of the Commission Delegated Regulation
(EU) 2019/980 of the Commission as of 14 March 2019 supplementing Regulation (EU) 2017/1129 of the European Parliament and of the
Council and repealing Commission Regulation (EC) No 809/2004 (Annex I), in application of the Directive, said “Prospectus”. It refers to the
pages of this Universal Registration Document where the information relating to each of these headings is mentioned.
Key information required under Annex 1 and 2 of Delegated Regulation 2019/980
Pages
1.
Persons responsible
1.1 Persons responsible
298
298
-
1.2 Declaration by persons responsible
1.3 Statement or report attributed to a person as an expert
1.4 Information sourced from third party
1.5 Statement by the issuer
-
298
2.
Statutory auditors(1)
2.1 Name and address of the statutory auditors
2.2 Resignation, removal or non-reappointment of the auditors
Risk factors
298-299
298-299
109-136
3.
4.
Information about the issuer
4.1 Legal and commercial name of the issuer
4.2 Place of registration, registration number and legal entity identifier (LEI) of the issuer
4.3 Date of incorporation and the length of life of the issuer
4.4 Domicile and legal form of the issuer and other information
Business overview(1)
138, 290
138, 290
290
138, 290, 302
5.
5.1 Principal activities
2-9, 16-17, 97-108,
134-135, 175-180
5.1.1 Description of the issuers principal activities
5.1.2 New products and/or services
2-5, 14-19, 296
4-8, 16-19, 98-105,
175-176, 235
5.2 Principal markets
14-21, 105,
173-174, 276
5.3 Important events in the development of the business
5.4 Strategy and objectives
28, 105
5.5 Extent to which the issuer is dependent on patents or licences, industrial, commercial or financial contracts or new manufacturing
processes
4, 16-17, 119
2-7, 16-19
5.6 Basis for any statements made by the issuer regarding its competitive position
5.7 Investments
2-3, 14-19,
173-174, 276, 296
5.7.1 Issuers material investments
5.7.2 Investments in progress or for which firm commitments have been made
296
5.7.3 Joint ventures and undertakings in which the issuer holds a proportion of the capital likely to have a significant effect on the
assessment of its own assets and liabilities, financial position or profits and losses
214-217
-
5.7.4 Environmental issues that may affect the issuer's utilisation of the tangible fixed assets
Organisationalstructure
6.
6.1 Brief description of the Crédit Agricole Assurances Group
6, 139
6, 139, 247-258,
282-283
6.2 List of the issuers significant subsidiaries
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GENERAL INFORMATION
Cross-Reference tables for the Universal Registration Document
7.
Operating and financial review(1)
7.1 Financial condition
7.1.1 Development and performance of the issuers business and of its position
28, 98-105
7.1.2 Issuers likely future development and activities in the field of research and development
7.2 Operating results
105
9, 20, 100-101, 108,
110, 116, 119
7.2.1 Significant factors materially affecting the issuers income of operations
7.2.2 Material changes in net sales or revenues
Capital resources
100-102, 108
8.
145-146, 221-226,
279-280
8.1 Capital resources
8.2 Sources and amounts of the cash flows
147-148
12, 20, 59, 100-103,
106, 108, 133, 173,
276-277, 280,
8.3 Borrowing requirements and funding structure
282-283, 290-291
8.4 Restrictions on the use of capital resources
20-21, 133, 174
-
8.5 Anticipated sources of funds needed to fulfil commitments referred to in item 5.7.2
98-100, 110-114,
117-119
9.
Regulatory environment
Trend information
10.
10.1 Most significant recent trends in production, sales and inventory, and costs and selling prices
104-105, 174, 276,
296
Any significant change in the financial performance of the Group or provide an appropriate negative statement
10.2 Trends, uncertainties, demands, commitments or events that are reasonably likely to have a material effet on the issuers
prospects for at least the current financial year
2-3, 16-21, 98-100,
104-105, 296
11.
12.
Profits forecasts or estimates
-
Administrative, management and supervisory bodies and senior management
12.1 Composition-Information about members
12.2 Conflicts of interests
73-88
40-42, 66-67, 70
13.
14.
Remuneration and benefits
13.1 Remuneration and benefits in kind
13.2 Pension, retirement, or similar benefits
Board practices
62, 93
93, 243-245
14.1 Date of expiration of current terms of office
75-88
14.2 Members of the administrative, management or supervisory bodies’ service contracts with the issuer or any of its subsidiaries
providing for benefits upon termination of employment
62
60-61
14.3 Information about the issuers Audit Committee and Remuneration Committee
14.4 Statement as to whether or not the issuer complies with the corporate governance regime
56, 69-72
60
14.5 Potential material impacts on the corporate governance
15.
16.
Employees(1)
15.1 Number of employees
9, 44, 45, 243
15.2 Shareholdings and stock-options
-
15.3 Arrangements for involving the employees in the capital of the issuer
12, 68
Major shareholders
16.1 Identification of the main shareholders
68
8
16.2 Voting rights
221
6, 12, 221, 279
-
16.3 Control of the issuer
16.4 Arrangements, known to the issuer, the operation of which may at a subsequent date result in a change in control of the issuer
67, 95, 104, 140,
284
17.
18.
Related party transactions(1)
Financial information concerning the issuer’s assets and liabilities, financial position and profit or loss(1)
18.1 Historical financial information
137-287
-
18.2 Interim and other financial information
18.3 Auditing of historical annual financial information
CRÉDIT AGRICOLE ASSURANCES S.A. 2020 Universal Registration Document
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GENERAL INFORMATION
Cross-Reference tables for the Universal Registration Document
8
18.3.1 Audit report
266-270, 285-287
18.3.2 Other information that has been audited by the auditors
18.3.3 Unaudited financial information
18.4 Pro forma financial information
95
8-9
-
18.5 Dividend policy
18.5.1 Issuers policy on dividend distributions and any restrictions thereon
18.5.2 Amount of the dividend per share
18.6 Legal and arbitration proceedings
18.7 Significant change in the issuers financial position
Additional information
13, 246, 295
13, 221
136
174, 276, 296
19.
12-13, 68, 221, 279,
290
19.1 Share capital(1)
19.2 Memorandum and articles of association
Material contracts
290-295
296
20.
21.
Documents available
297
(1) according to the Delegated Regulation (EU) 2019/980 supplementing Regulation (EU) 2017/1129, the following are incorporated byreference:
zzthe annual and consolidated financial statements for the year ended 31 December 2018 and the corresponding statutory auditors’reports, the Group’s management report as well as
information on the statutory auditors, appearing respectively on pages 269 to 282 and 135 to 263, on pages 283 to 285 and 264 to 268, on pages 11 to 133 and on page 295 of the
Crédit Agricole Assurances Registration document 2018 registered by the AMF on 10 April 2019 under number D.19-0304;
zzthe annual and consolidated financial statements for the year ended 31 December 2019 and the corresponding statutory auditors’reports, the Group’s management report as well as
information on the statutory auditors, appearing respectively on pages 273 to 285 and 137 to 266, on pages 286 to 288 and 267 to 271, on pages 11 to 135 and on pages 298 to
299 of the Crédit Agricole Assurances Universal Registration Document 2019 registered by the AMF on 2 April 2020 under number D.20-0240.
Any websites referred to in this Universal Registration Document are for information purposes only and the information in such websites does
not form any part of this Universal Registration Document unless that information is expressly incorporated by reference into the Universal
Registration Document.
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Cross-Reference tables for the Universal Registration Document
CROSS-REFERENCE TABLE WITH THE INFORMATION REQUIRED
BY THE AMF’S GENERAL REGULATIONS UNDER REGULATORY
INFORMATION
Regulated information within the meaning of the AMFs general regulations contained in this Universal Registration Document can be found on
the pages shown in the cross-reference table below.
This Universal Registration Document, published in the form of an Annual Report, includes all components of the 2020 Annual Financial Report
referred to in paragraph I of Article L. 451-1-2 of the French Monetary and Financial Code and Article 222-3 of the AMFs General Regulations
and the ordinance 2017-1162 of 12/07/2017 from the Sapin 2 law:
Information required by the Annual Financial Report
Pages
1.
Management report
1.1 Analysis of activity, results and financial position
1.2 Risk Analysis
12-13, 97-108
109-136
Non applicable
107
1.3 Shares buybacks
1.5 Information on payment terms
1.6 Non-financial reporting (DPEF)
24
2.
Corporate governance
2.1 Offices held by corporate officers
2.2 Agreements between an Executive manager or a major shareholder and a subsidiary
2.3 Authorisations in-force concerning capital increases
75-88
67
67
64-67, 122-123,
294-295
2.4 Methods for exercising General management
2.5 Compensation policy
46, 61-62, 91-94
56-60, 62-68,
122-123, 292-294
2.6 Information on Committees, Board and Executive management
2.7 Capital structure and articles of association
68, 290-295
3.
4.
Financial statements
3.1 Annual financial statements
272-284
285-287
138-265
266-270
298
3.2 Statutory auditors' report on the annual financial statements
3.3 Consolidated financial statements
3.4 Statutory auditors' report on the consolidated financial statements
Statement of person responsible for the Universal Registration Document
8
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GENERAL INFORMATION
8
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This document is printed in France by an Imprim'Vert certified printer on PEFC certified paper produced from sustainably managed forest.
Crédit Agricole Assurances, a French limited company
with share capital of 1 490 403 670 euros
Headquarters: 16-18 boulevard de Vaugirard 75015 Paris
Paris Trade and Company Registry N°451 746 077
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