{"id":3812,"date":"2024-03-26T20:57:39","date_gmt":"2024-03-26T19:57:39","guid":{"rendered":"https:\/\/www.ca-assurances.com\/?page_id=3812"},"modified":"2024-05-07T12:29:07","modified_gmt":"2024-05-07T10:29:07","slug":"our-compliance","status":"publish","type":"page","link":"https:\/\/www.ca-assurances.com\/en\/the-group\/our-compliance\/","title":{"rendered":"Our compliance"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Whistleblower rights<\/h2>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Whistleblower rights entitle any company employee and any external service provider or supplier to&nbsp;<strong>report any failure or malfunction to the Compliance Department, when reporting via the line management channel is inoperative or inappropriate to the situation<\/strong>&nbsp;(fear of reprisals, involvement of hierarchy, etc.). Initially introduced as part of the&nbsp;<a href=\"https:\/\/www.credit-agricole.com\/en\/group\/ethique-et-conformite\/culture-compliance-and-ethics\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Group\u2019s Ethics Charter, nouvel onglet\">Group\u2019s Ethics Charter<\/a>, these rights were set out in the&nbsp;<strong>Cr\u00e9dit Agricole Assurances Code of Conduct<\/strong>&nbsp;\u2013 the operational version of the charter.<\/p>\n\n\n\n<p>To consolidate its programme on preventing unethical, illicit and criminal behaviour, the Cr\u00e9dit Agricole Assurances Group is committed to supporting all company employees and any external service providers or suppliers who wish to exercise their whistleblowing rights in order to protect the company&#8217;s interests.<\/p>\n\n\n\n<p>To this end, the Group has made the BKMS\u00ae SYSTEMS platform available to people exercising their&nbsp;<strong>whistleblowing rights. Whistleblowing rights must be exercised &nbsp;in good faith without seeking personal gain.<\/strong><\/p>\n\n\n\n<p><strong>Alerts can be issued to report the following events:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>an illegal act or a criminal offence<\/li>\n\n\n\n<li>a serious and manifest violation of an international commitment;<\/li>\n\n\n\n<li>a serious and manifest violation of a unilateral act of an international organisation based on a properly ratified international commitment<\/li>\n\n\n\n<li>a serious and manifest violation of the law or a regulation<\/li>\n\n\n\n<li>a serious threat or harm to the public interest<\/li>\n\n\n\n<li>any conduct or situation contrary to the Group\u2019s Code of Conduct<\/li>\n\n\n\n<li>Any serious violation of human rights and fundamental freedoms, or damage to the health and safety of people or the environment resulting from the Group\u2019s activities, or those of subcontractors or suppliers with which the Group has an established commercial relationship, where such activities are linked to this commercial relationship:<\/li>\n<\/ul>\n\n\n\n<p>The&nbsp;<strong>BKMS\u00ae SYSTEMS<\/strong>&nbsp;platform guarantees the confidentiality of the whistleblower, the facts, and the persons concerned. The information it contains is encrypted and stored in an independent and secure environment. This resource enables whistleblowers to present the facts and communicate with the Whistleblowing Officer (via a protected dialogue box) while protecting the whistleblower\u2019s identity.<\/p>\n\n\n\n<p>The platform is accessible via the Internet anywhere and at any time:<\/p>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.bkms-system.com\/bkwebanon\/report\/clientInfo?cin=3CAgr18&amp;c=-1&amp;language=eng\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Access the plateform, nouvel onglet\">Access the plateform<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>For further information, read our guide to whistleblowing:<\/strong><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n    \r\n    <section class=\"bloc-ca-assurances-file ca-assurances-card\">\r\n        <div class=\"item\">\r\n            <div class=\"left\">\r\n                <img decoding=\"async\" src=\"\/wp-content\/themes\/ca-assurances\/images\/document.svg\" alt=\"\">\r\n            <\/div>\r\n            <div class=\"right\">\r\n                <div class=\"details\">\r\n                    <div class=\"title h2\">A practical guide to whistleblowing<\/div>\r\n                                                        <\/div>\r\n                <div class=\"links\">\r\n                    \r\n<a   \r\n    title=\"Download (6 MB)\" \r\n    target=\"_blank\" \r\n    href=\"https:\/\/www.ca-assurances.com\/wp-content\/uploads\/User-Manual-Whistleblowing-V.17.pdf\" \r\n    class=\"btn secondary icon-download stretched-link piano-download\" \r\n     \r\n     \r\n    aria-label=\"A practical guide to whistleblowing, pdf, 6 MB, nouvel onglet\" \r\n    data-title='A practical guide to whistleblowing' data-publication-title='Disclaimer' >\r\n    <div>\r\n                    <span>\r\n                Download (6 MB)            <\/span>\r\n            <\/div>  \r\n<\/a>                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n\n<p>The Cr\u00e9dit Agricole Assurances Group investigates every alert that is raised to enable the implementation of an appropriate response for each potential, suspected or proven breach of the Codes, applicable regulations, our values, or our professional ethics.<\/p>\n\n\n\n<p>When investigations confirm any such violations, they are presented and discussed with the members of the governance team.<\/p>\n\n\n\n<p>Disciplinary sanctions and legal proceedings are then envisaged, accompanied by corrective measures.<\/p>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Anti-corruption measures<\/h2>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><em>A consolidated system in line with the CAA Group&#8217;s ethical and societal commitments<\/em><\/h3>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Main points<\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Combating corruption and fraud is everybody&#8217;s business and requires all your vigilance on a daily basis to prevent and detect attempted violations<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The principles of good conduct and compliance with regulations must be applied<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Senior Management applies a policy of zero tolerance regarding corruption<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In case of doubt, you must immediately inform your line manager and\/or the fraud\/corruption prevention unit.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">What is meant by \u201ccorruption\u201d?<\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>There are two types of corruption:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Active corruption<\/strong>&nbsp;is defined as offering benefits\/ gifts or promises in order to persuade or attempt to persuade a holder of a public or private function to perform, or on the contrary, refrain from performing, or delay the performance of, an act under his or her authority or which her or she can facilitate.&nbsp;<\/li>\n\n\n\n<li><strong>Passive corruption<\/strong>&nbsp;occurs when the holder of a function takes advantage of his or her post in order to solicit or accept gifts, promises or benefits with a view to performing or delaying the performance of an act related to this post.<\/li>\n<\/ul>\n\n\n\n<p>Corruption is&nbsp;<strong>external<\/strong>&nbsp;when it only involves people or companies outside the Group; in this case, the financial flows resulting from such operations are subject to anti-money-laundering regulations.<br>Corruption is&nbsp;<strong>internal<\/strong>&nbsp;when it involves employees; in this case, it is categorised as internal fraud.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">How does the Group combat corruption?<\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>The commitment of the Cr\u00e9dit Agricole Group&#8217;s senior management bodies was rewarded in July 2017 when the Group became the first French bank to be awarded the ISO 37 001 international certificate for its anti-corruption management system. This certificate was renewed by Euro Compliance in August 2019, and also covers the Cr\u00e9dit Agricole Assurances Group.<br>&nbsp;It certifies that corruption risks are correctly identified, and that the programme applied by Cr\u00e9dit Agricole Assurances is designed to reduce these risks, using the best international practices.<\/p>\n\n\n\n<p><strong>The Group&#8217;s Anti-Corruption System<\/strong>&nbsp;is primarily based on three inseparable pillars:<\/p>\n\n\n\n<p>&nbsp;The first pillar is the commitment of senior management to corruption-free performance of the organisation\u2019s tasks, competence or business.<\/p>\n\n\n\n<p>&#8211; The second pillar is using risk mapping to raise awareness of the entity\u2019s exposure to corruption risks;<\/p>\n\n\n\n<p>&#8211; The third pillar is management of the identified risks by means of effective measures and procedures to prevent and detect any behaviours or situations that violate the code of conduct or that could constitute corruption, and to impose the relevant sanctions. This risk management also includes monitoring and assessment of the effectiveness of the measures and procedures concerned.<\/p>\n\n\n\n<p>The Group&#8217;s employees play a key role in preventing corruption. They are personally responsible for acting in a loyal and responsible manner. They are made aware of these issues on a regular basis through training modules that teach them how to act on a daily basis.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.ca-assurances.com\/wp-content\/uploads\/91dd9f289b95-certification-iso-37001_medium.gif\" alt=\"\" class=\"wp-image-1178\"\/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Documentation<\/h3>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n    \r\n    <section class=\"bloc-ca-assurances-file ca-assurances-card\">\r\n        <div class=\"item\">\r\n            <div class=\"left\">\r\n                <img decoding=\"async\" src=\"\/wp-content\/themes\/ca-assurances\/images\/document.svg\" alt=\"\">\r\n            <\/div>\r\n            <div class=\"right\">\r\n                <div class=\"details\">\r\n                    <div class=\"title h2\">Code of conduct<\/div>\r\n                                                        <\/div>\r\n                <div class=\"links\">\r\n                    \r\n<a   \r\n    title=\"Download (909 KB)\" \r\n    target=\"_blank\" \r\n    href=\"https:\/\/www.ca-assurances.com\/wp-content\/uploads\/Code-of-conduct-CAA-2020.pdf\" \r\n    class=\"btn secondary icon-download stretched-link piano-download\" \r\n     \r\n     \r\n    aria-label=\"Code of conduct, pdf, 909 KB, nouvel onglet\" \r\n    data-title='Code of conduct' data-publication-title='Disclaimer' >\r\n    <div>\r\n                    <span>\r\n                Download (909 KB)            <\/span>\r\n            <\/div>  \r\n<\/a>                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\r\n<section class=\"bloc-ca-assurances-list_external_links alignleft\" role=\"list\" >\r\n    <div class=\"ca-assurances-card\" id=\"block_6ac3169c491d3\" role=\"listitem\"><a href=\"https:\/\/www.credit-agricole.com\/en\/group\/ethics-compliance\/group-wide-ethics-charter\" target=\"_blank\" title=\"Ethics Charter\" rel=\"bookmark\" class=\"stretched-link\" aria-label=\"Ethics Charter, nouvel onglet\"><span>Ethics Charter<\/span><\/a><div class=\"item\"><div class=\"right-bottom\"><div class=\"details\"><div><div class='h2'>Ethics Charter<\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Discover all our ethical commitments<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":2047,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3812","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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