• Excellence. This consists in developing each employee’s skills so that, over the long term, Caagis becomes the industry leader in terms of competitiveness and innovation.
• Customer service. This is a key value if Caagis’ customers are to regard it as a genuine partner. To this end, the company encourages and fosters professionalism, flexibility, dynamism and a customer-oriented culture.
• Cohesion. This value ensures that through solidarity, equality, teamwork and trust everyone involved can contribute to the company’s growth.

Overall, these values are put into practice by developing and enhancing the business and industry know-how of all our employees. They receive training and benefit from various opportunities allowing them to advance their careers and move around within the Crédit Agricole Group.

Caagis mainly targets IT engineers (IT architecture, production and integration, etc.) and IT project managers to join the IT Division. Insurance back office administrators (client and claims processing and analysis) are also sought for the Administrative Production and Management Division.

The main recruitment channels are:

• Internal recruitment
• Generalist websites such as Apec, or specialised insurance/IT websites
• Specialist recruitment firms
• Unsolicited job applications

Caagis has embarked on an extremely ambitious training programme, investing the equivalent of 7% of the wage bill in staff training. The training provided to staff covers technical aspects and personal development. Training is ongoing throughout an employee’s career, with the aim of continuously developing and enhancing their skills.

IThere are a number of career paths open to employees within the Crédit Agricole and Crédit Agricole Assurances groups, all focused on bancassurance but in a variety of different disciplines. Staff mobility is paramount, as it allows the company to benefit from skills honed by its own culture and know-how. Internal HR committees review applications from employees wishing to transfer to other business lines within the Crédit Agricole Group. This is just one way in which individual career aspirations are taken into account. Many possibilities for career changes are available within Caagis and Crédit Agricole Assurances. Staff can move horizontally within the group (from one unit, department or business line to another) as well as vertically (e.g. to a managerial position). There are no barriers, in terms of curriculum or training, to career development within Caagis.