Tasks :

• In collaboration with your superior, help to set targets and tasks and coordinate team activities as part of these measures
• Coordinate and organise the day-to-day resources available
• Take part in the team’s operational activities and offer them technical support and assistance
• Ensure compliance with service and commitment agreements

Skills required :

• Perfect command of techniques specific to your area of activity and developments in these techniques
• Knowledge of human relations and communication techniques
• Team leadership
• Interpersonal skills
• Customer service-oriented
• Teaching and listening skills
• Thorough and methodical with strong organisational skills
• Able to analyse and summarise
• Reactive

You have between 2 to 5 years of third-level education and at least 3 years of successful team management experience, preferably in insurance.

Through contact with clients and networks, your role is to advise and inform, thereby helping to promote the company’s brand image. You will take part in drawing up and/or improving management procedures and contribute to their optimisation. Depending on your assignment, you will perform the following tasks within the management platform and as part of a team of managers:

Tasks :

• Manage and monitor payment protection and personal protection insurance claims, in compliance with the procedures established, the contractual provisions, the rules of law and the management agreements
• Keep customers and the network informed on the progress and follow-up of insurance applications and policies, while respecting medical confidentiality
• Check the reliability and conformity of insurance proposals with the rules of subscription, the fee schedule and procedures

Skills required :

• In-depth knowledge of the fundamentals of the insurance industry, and of the products, cover and policies associated with your business and/or your business line (ADE, personal protection cover, LCL, etc.)
• In-depth knowledge of the specific IT tools necessary for your activity
• Settle disputes amicably in the event of a disagreement
• Able to analyse and summarise
• Reactive, independent, a good listener
• Thorough and methodical with strong organisational skills
• Manage the confidentiality of data and information
• Team player

With two years of third-level education (ideally a BTS (vocational training certificate) in insurance), you are customer service-oriented and are used to dealing with customers on the telephone.

Tasks :

• Contribute to the design and development of the product range (general terms and conditions, fee schedule, new types of cover, etc.)
• Compile statistics on the market and products
• Suggest pricing and subscription rules for products proposed by the development department
• Prepare factsheets for each product (pricing, hypotheses, fee schedule, stress scenarios, etc.)
• Assess reinsurance requirements
• Define rules for medical and financial selection
• Define accounting rules for new products (technical aspects)
• Carry out or validate actuarial valuations of the company’s liabilities
• Provide technical expertise to the other departments
• Define the results expected from the implementation of management rules in the information systems
• Provide support for development abroad

Skills required :

• In-depth knowledge of actuarial methods and financial modelling concepts and techniques
• In-depth knowledge of applications related to the field of insurance products
• In-depth knowledge of the regulatory environment, insurance techniques, medical selection
• Calculation of provisions, preparation of budgets, production of reinsurance accounts, pricing, subscriptions
• Interpersonal and communication skills
• Strong design, analytical and problem-solving skills
• Thorough and methodical
• Determined
• Proactive
• Persuasive, consensus builder

A graduate in actuarial studies having spent five years at university, you have previous experience with an insurance or reinsurance company or consultancy firm (candidate profile is flexible depending on experience).