History
1948
A health-professionals insurance company, La Médicale de France, is created.
1960
Creation of a life insurance subsidiary, La Médicale de France-Vie.
1966
A health insurance specialist, Fédérale de l’Est, is renamed Fédérale de France and joins the La Médicale de France group.
1971
Crédit Lyonnais acquires La Médicale de France.
1986
Predica is created and launches its first retirement savings plan.
1987
The Predicis capitalisation bond is created and 14 of the regional banks join it.
1988
Launch of Prediplus and Predige.
1989
Number of Predica policies under management breaks through the three million mark.
1990
Launch of the Valeur Prévoyance death insurance range and company pensions business.
Crédit Agricole’s non-life insurance division is renamed Pacifica. First launch by a regional bank, Caisse régionale du Puy de Dôme et de la Creuse.
1991
Savings range enhanced with the additions of Predissime, Predime, Pierrissime and Confluence.
The first claims management unit is set up in Rouen. Telephone claims management and bankinsurance creditor cover with loans shakes up the insurance industry.
1993
Launch of the first wealth management product, Florige.
Pleins Droits legal protection policy is created.
1994
Accordance is created to enable professional policyholders to benefit from the tax advantages under the French law known as the Madelin Act.
1995
160,000 claims handled by Pacifica since its creation.
1996
Partnership entered into with CNP in death and disability insurance.
Number of Pacifica policies reaches the one million mark. Pacifica launches complementary health insurance product.
1997
Creation of equipment-replacement cost policies with 200,000 policies underwritten in the first year.
1999
Customers are given 24h/24h access to claims management services.
2000
Pacifica controls 90% of the life’s accidents insurance market.
2001
Launches of Assurance Dépendance, Floriane, Génération Future, Solutions Assurances Agriculteurs and Donaflore.
Pacifica becomes a wholly-owned subsidiary of Crédit Agricole S.A. Pacifica enters the farm insurance market.
2002
Claims management achieves a record 98% customer satisfaction rate.
2003
Number of claims managed by Pacifica crosses the two million mark.
2004
Predica merges with UAF and acquires full ownership of Médicale de France and UAF Patrimoine.
2005
Predica successfully completes the migration of more than five million policies to a single IT platform.
Pacifica acquires a 40% stake in Assurances Fédérales IARD, a joint venture created by Crédit Lyonnais and AGF in 1996 to manage the car, home, life’s accidents and health insurance products. Launch of Récoltes crop insurance policy.
2006
Predica launches income insurance (work incapacity cover for self-employed professionals).
Viavita (human services) is set up as 100%-owned subsidiary of Pacifica. Three million non-life claims and a portfolio of five million policies.
Crédit Agricole creates an insurance division comprising Pacifica and Predica. The group acquires the Espirito Santo group and Crédit Agricole S.A. takes over the management of its life and non-life insurance companies (Bes Vida and Bes Seguros).
2007
Predica launches a new funeral insurance policy.
Pacifica takes 100% control of AF IARD. Pacifica is one of the first insurers to take action on the ground following Hurricane Dean in Martinique.
The group sets up a non-life insurance subsidiary, Crédit Agricole Assicurazioni, in Italy. Crédit Agricole Life Insurance Japan is created. Emporiki Bank strengthens its insurance division by creating a non-life business, Emporiki Insurance, alongside its existing life insurance subsidiary Emporiki Life.
A single platform is created to manage creditor insurance.
2008
The group launches Cap Découverte, a multi-support policy for retail and young policyholders, and Vers l’Avenir, a life insurance product for under-age policyholders.
Crédit Agricole launches a unit-linked policy whose sole underlying asset is a bond issued by Crédit Agricole S.A. A retirement bonus insurance offer is created for businesses.
Pacifica starts to market its products through LCL branches. Viavita signs a partnership with GDF Suez for its home services offer.
Pacifica and Predica sign the French Diversity Charter. A life insurance subsidiary, Crédit Agricole Vita, is set up in Italy.
Crédit Agricole Creditor Insurance (Caci) is set up to group Crédit Agricole's creditor insurance activities, and its offer begins to be marketed through the LCL network.
La Médicale de France changes its name to La Médicale and adopts a new logo and brand strategy.
2009
Pacifica takes action following the Klaus and Quinten storms and opens almost 60,000 claims for a total amount of around €100 million. By the end of November, 94% of the claims have been dealt with and closed.
The Crédit Agricole Assurances Group is created to hold Pacifica, Predica, Caci and the international insurance subsidiaries.
A home loan, personal loan and business loan insurance offer is launched throughout the LCL network.
2010
On 1 December Jérôme Grivet is appointed Chief Executive Officer of CAA while retaining his position as Chief Executive Officer of Predica.
CAA’s former head of international activities, Thierry Langreney, is appointed CEO of Pacifica.
On 1 January, the Crédit Agricole Group’s insurance management and IT production platform Attica is merged with Predica’s IT department to create Caagis (Crédit Agricole Assurances, Gestion, Informatique et Services).